Piano, Organ, and Keyboard/servicing Electronic Organs

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Question
HI! We would like to move our Ahlborn-Galanti organ in order to clean under it. Is it safe to remove the pedal board, and if so, how do we do that so as not to damage it?
Also, how often should an electric organ be serviced(it is not a pipe organ)?  For many months, one key on the Swell sometimes does not sound unless you strike it quite hard. This doesn't happen all the time--is it an indication that servicing is needed? I think the organ is only about 15 years old--bought brand-new. We have not been able to contact anyone from Ahlborn Gallanti for a couple years.

Answer
Hello!  As a general rule, there should be no regular maintenance required with electronic organs unless something stops working correctly.  Another words, there is no reason to "fix what ain't broke". However, it sounds like your instrument has a technically minor issue (a major issue if you happen to be an organist)that can be corrected quickly by an experienced organ technician.  I believe the person who can help you the most is Norm of Viscount Tech Service at 715 308 2282.

I should mention, many organs such as Allens, Rodgers and Galantis have batteries used to hold the registrations in memory should there be a power failure.  Some batteries last 2-3 years while others last 20 years.  Ask Norm if your instrument has a battery and what its recommended replacement schedule should be.     

Regarding the pedalboard, make sure the organ is turned off.  Pull the pedalboard away from the console, lifting up slightly to unhook the pedal from the console.  After moving the pedalboard out about a foot, look for the cable that connects the pedalboard to the console and unplug it.  The pedalboard can now be pulled clear of the console and moved wherever you would like.  

Piano, Organ, and Keyboard

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Thomas Britanyak

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I am a full time organ/piano technician who has been actively involved with the design, building, repair, maintenance and installation of organs and pianos for 35 years. I began as a keyboard instrument apprentice and hold degrees in music and electronics. If you need a piano's date of manufacture, please go to http://www.pianoexchange.com/howold.htm or http://www.bluebookofpianos.com/pianoage.html I am happy to answer musical or technical questions, however, I CANNOT offer appraisals on pianos or organs. Please do not ask what an instrument is worth. For this service please contact an experienced local appraiser or try the following links: https://mmm1100.verio-web.com/blueb1/appraisal.html or http://www.57piano.com/questions.htm

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I am a full time organ/piano technician who has been actively involved with the design, building, repair, maintenance and installation of organs and pianos for 35 years. I began as a keyboard instrument apprentice and hold degrees in music and electronics.

Education/Credentials
I am a full time organ/piano technician who has been actively involved with the design, building, repair, maintenance and installation of organs and pianos for 35 years. I began as a keyboard instrument apprentice and hold degrees in music and electronics.

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