You are here:

Plumbing in the Home/Questions Answered by Expert Dana Bostick

SubjectDate Asked
Fireplace Gas Valve2/11/2012
  Q: Our 30-year-old gas valve is leaking - not from the body and into the wall, but allowing gas to go ...
  A: I believe these types of valves are typical "compression" type globe valves which means they have a ...
Pipe Leakage2/5/2012
  Q: I would like to now ,if it is possible to have a slow leak in a pressurized water pipe ? I know ...
  A: To answer your first question, Yes, it is possible. It could be a seepage type leak rather than a ...
Our very old steel water pipe cracked2/2/2012
  Q: Our very old steel water pipe cracked To Dana Bostick: Our very old steel water pipe 3/4" that ...
  A: Depending on the length of the split, a standard 2-bolt repair clamp might do the job. Try to clean ...
Cold water overflow1/31/2012
  Q: I have a water heater tank downstairs on the bottom level of a 3 story townhouse. The tank has a ...
  A: I can think of no reason for this. There should not be an "overflow" line. The TPRV drain will ...
Sewage odour in Kitchen1/30/2012
  Q: hope you are well. I know that you have asked for system info but I'm not sure what info you will ...
  A: Remodeling can be tricky. When plumbing is originally installed, none of the wall finishes like ...
stinky kitchen1/24/2012
  Q: my kitchen drain (both sides) smells real bad. i do not have a garbage dispoal or dishwasher. i need ...
  A: There are a couple of things that might cause this problem. 1. A build up of debris lining the ...
Bathroom sink1/23/2012
  Q: Dana, I have question regarding my sink and vanity that I just replaced this past weekend. It ...
  A: The piece of piping between the sink drain fitting, called the pop-up assembly, is called a ...
Plumbing Toilet Shut Off Valve1/22/2012
  Q: I have a push button type shut off valve on my toilet water supply (push off-pull on or vice versa). ...
  A: Okay, I see the issue now. These are push on style fittings similar to "shark-bite" fittings used on ...
Sewage ejection pump vent1/20/2012
  Q: Recently a plumber installed a studor valve on the vent stack of our basement bathroom. The vent ...
  A: The Studor vent should be fine. The purpose of a vent is to allow air in to the system which the ...
plugged shower drain1/17/2012
  Q: Dana Daughter has stopped up shower drain. Upstairs of two story house with full basement. House ...
  A: Tub/shower drains are a bit tricky to clear due to their design. One does not snake them through the ...
Plumbing Toilet Shut Off Valve1/16/2012
  Q: I have a push button type shut off valve on my toilet water supply (push off-pull on or vice versa). ...
  A: You need to determine what the piping system is made of in your house. If its copper (likely if the ...
Water pump1/16/2012
  Q: I am in the "beautiful" country of afghanistan. Our site water with a lage take and pump. The bottom ...
  A: This looks like a pressure booster system. They are designed to take available water pressure and ...
water pressure1/15/2012
  Q: Are there Federal or State laws controlling the flow of water thru faucets --- I know there is a law ...
  A: This is a local or State regulation, not Federal. Yes, in most places, water conservation measures ...
hot water tank1/11/2012
  Q: I've noticed that when the hot water tank goes on, sometimes it shuts back off fairly quickly (5 ...
  A: They run on a thermostat that senses the temperature of the water inside the tank. Every time you ...
Manufactured home shutoff valve under sink stopped1/10/2012
  Q: Dana - I have a manufactured home and wanted to update my bathroom sink fixture, which btw had a ...
  A: Do the same testing at other fixtures to determine if it is a system problem or just at that ...
bath faucet wont shut off1/9/2012
  Q: in giving my youngest a bath last night, I noticed I still heard the water running after I turned ...
  A: Plumbing repairs, while not that hard can be a challenge for someone not familiar with them. Over ...
plug in drain line1/7/2012
  Q: .this house was built in the 1970's and i am forever calling plumbers over here to power auger a ...
  A: Either there seems to be some confusion of terms or misunderstanding. There are no traps on the ...
Brass Craft toilet fill valve1/5/2012
  Q: After working fine for months, my Brass Craft toilet fill valve suddenly stopped cutting off the ...
  A: According to the pdf from Brasscraft, the top of the fill valve is "twist n'lock" type for "easy ...
Toilet1/4/2012
  Q: I replaced the wax ring on a basement toilet. I used a closet flange to mount the toilet, but i did ...
  A: The closet flange (toilet ring) is typically secured to the drain pipe AND fastened to the floor. ...
Dishwasher Air Gap1/4/2012
  Q: To your knowledge does California's plumbing code require the use of a sink top air gap for ...
  A: A physical gap or at least one inch (air gap) is required for any discharge to a sanitary waste line ...
Toilet Leaking?1/3/2012
  Q: I think one of my upstairs toilets is leaking. The toilet is over my kitchen, which has a false ...
  A: How long has this been going on? You may just be hearing some residual water dripping down the drain ...
leaking fixture1/1/2012
  Q: Dana, I have a common (cheapo) Delta single handle kitchen faucet, the kind with the stainless steel ...
  A: The swing spout o-rings must be installed with no twists and properly seated in the respective ...
Bathroom sink plunger1/1/2012
  Q: Under my bathroom sink, I have a leak. I discovered it was all due to the sink stopper. It is ...
  A: This entire assembly is called a "pop-up" and it is available separately. It includes the drain ...
water tank burst12/30/2011
  Q: have turned pilot light out do I have to shut off the water supply or is it automatically turned off ...
  A: Yes, absolutely turn the water off at the top off the tank and bleed of any residual pressure by ...
difficult clogged drain12/29/2011
  Q: I washed some sheetrock tools. I thought it was liquid enough that it would not clog anything. Well ...
  A: It sounds like the vent line from the roof is the only workable option in your case. The plumbing in ...
air gap - water backing up12/28/2011
  Q: We have not used the dishwasher for a couple of months - perhaps more. We used it today and water ...
  A: The air gap is a pretty simple device. Discharge from the dishwasher is pumped up and then drains ...
difficult clogged drain12/28/2011
  Q: I washed some sheetrock tools. I thought it was liquid enough that it would not clog anything. Well ...
  A: You should be able to disconnect the drain lines under the sinks and snake through the pipe going ...
need advice for cleaning yard from sewage water residues12/23/2011
  Q: I have a question on cleaning our backyard. A week ago or so our city had a problem and several ...
  A: In my view, this is technically a "hazardous material" spill situation that should be handled by the ...
water filtration leak12/17/2011
  Q: OK, so I'll ask this question in a general way, not requiring that you be familiar with the GE ...
  A: That looks like a threaded fitting into the housing. It can probably be redone with some fresh ...
Hot Water Suddenly Kicked On After Going Cool12/13/2011
  Q: First, thanks so much for doing this. I've been an expert in other areas on here and appreciate the ...
  A: Several thing come to mind. The most likely given the symptoms is a problem with the shower valve ...
plastic easter egg in bath drain pipe12/10/2011
  Q: A half of a small (1"?) plastic easter egg was pulled down the bath drain. The bath drained slowly ...
  A: Bummer! From where are you snaking this drain? Down the overflow I hope, that is the correct way. A ...
Kitchen Sink Problem12/9/2011
  Q: I have a problem with my double-basin kitchen sink (disposal under left basin, dishwasher mounted to ...
  A: When I get these questions, I can only take my best shot with the available information. There are ...
hot water tank12/9/2011
  Q: I have NO idea who to ask about this but here goes. I live in a friends house, I have been here ...
  A: This is pretty straight forward, the water heater is starting rust out on the interior of the tank. ...
Kitchen Sink Problem12/6/2011
  Q: I have a problem with my double-basin kitchen sink (disposal under left basin, dishwasher mounted to ...
  A: The problem is likely in a fitting called a "baffle tee" located in the cross pipe between the left ...
Follow Up Question: Water filled up toilet and tub12/4/2011
  Q: I live in the basement of a 2 level house. My small bathroom is below the top floor bathroom, as ...
  A: since you are on the bottom, you may continue to get overflows in the lowest drains like toilet and ...
Water filled up toilet and tub12/4/2011
  Q: I live in the basement of a 2 level house. My small bathroom is below the top floor bathroom, as ...
  A: The problem is likely a clogged or partially clogged main line that is common to all the fixtures. ...
Replace or Fix Leaking Bathtub Faucet12/1/2011
  Q: I have a really bad leak (more like a flow)in my bathtub. The faucet is fairly old, so I was going ...
  A: This is likely a Moen brand faucet. It can usually be easily repaired by replacing the cartridge. ...
1.6 gallon toilet11/28/2011
  Q: I've had a 1.6 gallon toilet for the last 6 months. Since that time I've had roto rooter in twice ...
  A: Many people experience this problem with the advent of these low flow toilets. These days, that is ...
Plumbing question...11/24/2011
  Q: Dana, I've got a toilet that has a very small leak coming from the cutoff valve that sticks out of ...
  A: Working with soldered fittings is not easy if you don't have the right tools and skills/experience. ...
Rusty Flange11/20/2011
  Q: I've been spending the last few days trying to replace my garbage disposer. The old one was ...
  A: About your only option at this point is to cut them off. I know the room is tight, try using a ...
Hot Water Heater11/17/2011
  Q: I recently evicted my tenant out of a single family home. He had the hot water heater turned up to ...
  A: Running the heater at max, while not the best thing to do for energy efficiency, should not cause ...
My shower diverter doesn't divert to shower head11/16/2011
  Q: I have a Pfister Price three knob bathtub faucet (could be from original '60's construction or '80's ...
  A: There are actually two parts of a compression type faucet. The stem & washer part and the valve seat ...
water heater blanket11/14/2011
  Q: I want to install a water heater blanket myself. All the descriptions and diagrams I have seen show ...
  A: Typically, the insulation jacket is installed and then the heater is strapped. In a way, this does ...
leaking shower in clawfoot tub11/13/2011
  Q: I have a shower attachment on the faucet of my clawfoot tub. To activate shower you pull up on a ...
  A: When only the tub spout is running water, there is little or no back pressure in the valve and ...
Water continuing to pour out of refill tube after flush11/11/2011
  Q: and thanks in advance for your help. My Briggs toilet (manuf. 2006) has recently started having the ...
  A: It sounds like the valve seat is worn or has some debris or a nick on it. It might be possible to ...
afraid to flush toilet after wek-long power outage11/6/2011
  Q: I'm in Connecticut and just got my power back tonight after not having electricity and my well water ...
  A: Tough problem there. If the toilet is over full of feces, you might need to manually remove some or ...
smelly drain11/5/2011
  Q: I had a sink that is closest to the vent pipe which would smell for a few seconds on first use. We ...
  A: It sounds like the water seal in the p-trap might be being siphoned out some how, breaking the seal. ...
Dishwasher water pipe rusted out and water everywhere11/5/2011
  Q: We discovered today that our water line to our dishwasher completely rusted out and broke in ...
  A: Bummer! Yes, unless you have the broken pipe fixed, it will continue to flood the place if you turn ...
Knocking water heater11/4/2011
  Q: I have a 40-gallon, natural gas water heater. For the past month or so it has been making a ...
  A: Water heaters usually only "knock" when hot water us used and the burner fires up to reheat the ...
Shower Handles11/3/2011
  Q: I want to replace shower handles but I can't get the old ones off. I have identical handles on a ...
  A: The picture was not very clear so it's hard to tel exactly what you have here. (Tip: If you are ...
Shower Handles11/2/2011
  Q: I want to replace shower handles but I can't get the old ones off. I have identical handles on a ...
  A: They are probably stuck on by hard water scale. Try wrapping a vinegar soaked rag around the back ...
rust from tub faucet10/31/2011
  Q: I recently had the tub & shower faucet converted from 2 handles to 1 center handle (Moen ...
  A: This will happen if the plumber used steel nipple(s) to install the tub spout. They should be brass. ...
New sink drains very slow10/30/2011
  Q: We live in a second floor apartment and have just replaced our old (above counter) bathroom vanity ...
  A: That's one whacky looking setup! It's an "S" trap which is illegal in most places. It will siphon ...
connecting disposal10/28/2011
  Q: I had a new sink installed. It is deeper and therefore lower than the old sink that it replaced. I ...
  A: Ah, pre-planning prevents problems. This is a typical DIY "gotcha". Sorry to say, the only real ...
t13420 delta velv problem10/27/2011
  Q: problem that i have is that when u turn the water to cold is fine hot is fine but, when is in the ...
  A: Difficult to say. sometimes the pipe sizing to the shower head and spout are critical. If they are ...
Replacing a Faucet on a Pedestal Sink10/26/2011
  Q: Would you be able to give me advice on how to change a faucet on a pedestal sink. There are only a ...
  A: Typically, the faucet and waste pop up assembly and tailpiece is installed prior to mounting the ...
toilet noise when filling10/26/2011
  Q: after the toilet is flushed and is filling, it makes a whinning sound. This only happen about half ...
  A: It is likely that the toilet fill valve, called a ball cock, is starting to wear out. It may be ...
Pop Up Drain Assembly Removal10/24/2011
  Q: I am removing a faucet along with the drain pipe assembly and could use a couple of suggestions on ...
  A: The tailpiece for the drain fits into a slip joint connection at the top of the trap. It should ...
Pop Up Drain Assembly Removal10/24/2011
  Q: I am removing a faucet along with the drain pipe assembly and could use a couple of suggestions on ...
  A: The drain trim in the sink has conventional right hand threads. Viewing from the top, it turns ...
Pop Up Drain Assembly Removal10/24/2011
  Q: I am removing a faucet along with the drain pipe assembly and could use a couple of suggestions on ...
  A: It's probably stuck in place by hard water scale. It's threaded on and difficult to get a grip on. ...
hot water flow10/21/2011
  Q: I live in a two story 3 bdr. 2 1/2 bath, 25 year old home in Seattle. Our gas water heater is 10 ...
  A: Odd situation. I suspect it has something to do with the piping and the way it is routed. Not a lot ...
low water pressure in bathtub hot water only10/20/2011
  Q: Hot water heater is less then 5 years old. Faucet is a two nob setup, one for hot and one for cold. ...
  A: Here is something you can try. Shut off the hot water at the water heater by turning off the cold ...
Mansfield air assist toilet10/19/2011
  Q: It won't flush! It says in the tank that it's a model #1 - can't find it on Mansfield site. If I ...
  A: Pressure assisted toilets rely on a pressurized bladder inside the "big black round box" inside the ...
gas fireplace shut off valve10/19/2011
  Q: the other day we smelled gas in the house--called gas company--they inspected--found the cause was ...
  A: These valves are difficult to access for repair due to location. It may just need the packing nut ...
Dryer Vent Relocation10/19/2011
  Q: I have moved my dryer in a pantry which is like an addition on to the existing house.It has a ...
  A: Yep, venting under the house is definitely a bad idea. Excess moisture under the house can cause ...
knocking gas pipes10/16/2011
  Q: I have natural gas service to my house which fuels my Central heating/forced air and water heater. ...
  A: I have answered this question before on AllExperts. Personally, as both a general contractor and a ...
water heater10/15/2011
  Q: my home has a oil boiler in the basement for the floor heat and it hooks up to a watermate water ...
  A: Not that familiar with boiler systems, we don't use them much out here. If the boiler is just acting ...
No hot water10/15/2011
  Q: I have a gas hot water heater; have cold water, but no water coming out of hot water faucets. The ...
  A: A few obvious questions........is the valve at the top of the water heater open? If not, no hot ...
smelly sink/drain10/14/2011
  Q: I have two bathroom sinks/drains that stink. I've cleaned out the traps and tried to clean the gunk ...
  A: There is one area you have not dealt with, the overflow for the sink. There is a channel or pathway ...
ejector pump10/12/2011
  Q: We were flooded by Hurricane Irene. We had 5 feet of water in basement. I have an ejector pump in ...
  A: Ejector pump systems are sealed units. It might be able to be serviced and cleared if it has not ...
Grey Water Question10/9/2011
  Q: We recently had the "grey water(just the water from our washing machine)" switched from our lateral ...
  A: If this system works or not depends on several things. Not all ground percolates the same (absorbs ...
plumbing, takes too long to get cold water at tap10/7/2011
  Q: We are new construction plumbers. We have a unique situation with a large new home. We have ...
  A: If you did not insulate the hot lines as the tankless manufacturer recommends, you're screwed. You ...
toilet10/7/2011
  Q: the hose behind the toilet keeps turning and turning and now my toilet won't flush. its not filling ...
  A: I am unclear about the problems here. Do you mean the shut off valve for the water supply on the ...
Locating sewar gas smell10/6/2011
  Q: I purchased home in May. Broken sewar pipe replaced prior to purchase under back bathroom.(Plumber ...
  A: Sounds like the soil is saturated from the old leak. The soil will need to be treated with lime or ...
Corrosion on Faucet10/4/2011
  Q: I have a vessel faucet with a brushed nickel finish that was installed 4 months ago. Recently, I've ...
  A: Unfortunate situation. Most faucets that have a decorative finish have some type of coating on them ...
long term high water pressure effects10/3/2011
  Q: My husband and I are considering purchasing a home which was built in 1974. Our inspector tested and ...
  A: 105 PSI is well within the range of pressure that the piping system can tolerate without problems. ...
Laundry tub draining9/30/2011
  Q: Recently purchased a home with a laundry tub but no drainage system. Can it legally drain directly ...
  A: Laundry waste is considered "grey water" and is fine to to the sump. Many people actually use it to ...
tools needed to replace a sink9/30/2011
  Q: I am replacing a 5 hole Elkay 3 bowl stainless steel sink with a new one. I'm on the fence about ...
  A: This is not too difficult. If you have done other work on the sink, it is a doable DIY project. The ...
snake 1 1/2 pvc9/30/2011
  Q: Have you ever had luck trying to run a snake in a 1 1/2" pvc line? A round snake - a coiled wire, ...
  A: If whomever installed the pvc lines did not use "dwv" fittings (drain/waste/vent) then you will have ...
Mansfield Toilet noise9/27/2011
  Q: We have a Mansfield toilet that makes a very loud screaming noise that's becoming more frequent. ...
  A: Check your water pressure. The maximum allowable pressure that fixtures are designed to handle is ...
Whole House Piping9/27/2011
  Q: My husband and I are in the process of purchasing a 1955 house. There have been two inspector ...
  A: In most jurisdictions it is illegal for a licensed contractor to do this type of work WITHOUT ...
Whole House Piping9/24/2011
  Q: My husband and I are in the process of purchasing a 1955 house. There have been two inspector ...
  A: Yes, as a home inspector and former plumbing contractor, I would say it's time to repipe this house. ...
downstairs toilet overflow9/24/2011
  Q: I am in Houston, Tx with a 1932 two story house. Upstairs are 2 apartments each with bathtub/shower ...
  A: The problem is somewhere past the toilet downstairs. Likely the main line is breached by tree ...
Water lines9/24/2011
  Q: My wife inherited a property with a home and outlying buildings on an Acre lot. WE have old ...
  A: Try a plumber with a sewer line camera. They should be able to locate the septic lines and might be ...
Bath tub drain9/22/2011
  Q: the drain pipe that connects to the the bathtub basin does not appear to have a basket that i can ...
  A: This part is called the "tub shoe" and it connects to the vertical overflow pipe where the trip ...
tub faucets/shower wands9/22/2011
  Q: Dana, I have small B&B with three little cabins. Each has a largr whirlpool tub with twin handle ...
  A: In my experience, the problem is getting access under the tub. Once you do, re-configuring the ...
low-flow toilet question9/21/2011
  Q: I am considering buying a low-flow toilet for my condo. My question is this: I live on the 18th ...
  A: I understand. This situation was considered when these low flow regulations were first developed. A ...
low-flow toilet question9/20/2011
  Q: I am considering buying a low-flow toilet for my condo. My question is this: I live on the 18th ...
  A: Low flow toilets have been the norm for many years. They are mandated in most areas and you cannot ...
Drain/waste pipe venting trouble9/19/2011
  Q: I have an old home that was constructed before plumbing was common in homes. The home was ...
  A: In most jurisdictions, an S trap is not legal. They tend to siphon dry and allow sewer gas into the ...
cast iron pipe9/15/2011
  Q: I would like to put an extra bath in my basement but all the plumbing at that level is cast iron. It ...
  A: You have a bit more to deal with than connecting a waste line to cast iron. Any drain connection ...
Leaking Mansfield toilet from tank to floor9/14/2011
  Q: I have a Mansfield toilet that is 5 years old that is leaking from the tank to the floor. When I ...
  A: There could be a number of issues here. 1. The "donut" gasket between the tank and bowl could be ...
water temp issues9/12/2011
  Q: We have a bathroom in our house that we put in a spout with a handheld shower attachment. the ...
  A: Tricky problem. Not sure why its happening. The spout is a simple diverter system that just blocks ...
No hot water in shower9/10/2011
  Q: Ok I have had a little bit of experience with plumbing, to start out with experience. My problem is ...
  A: It could be clogged galvanized pipes, the hot ones will show it first. Pull off the shower head and ...
Problems after new water heater installation9/8/2011
  Q: Dana, I had a new gas 40 gallon water heater installed last week. The old one was a 30 gallon, and ...
  A: Changing a water heater does not usually create a situation that causes water hammer. This is ...
Slow drains9/7/2011
  Q: I have main level bathroom and a basement bathroom. The sink in the main level bathroom and the ...
  A: The lines will need to be cleaned with a sewer snake to clear them. This is normal maintenance that ...
Basement bathroom9/6/2011
  Q: How to install under floor piping.
  A: Some question ya got there! Care to expand with a bit of info about your situation? This is sort ...
Leak at base of toilet9/2/2011
  Q: I noticed that the toilet in the master bathroom started to rock slightly when sat upon. There was a ...
  A: Nice to have backups! I just had to reset ours and its the only one we have. There are some tricks ...
New Tub Faucet Dripping9/1/2011
  Q: I installed a new American Standard Cadet 1675 anti-scald tub and shower faucet ...
  A: The shower head trickle may be related. How is the shower activated? The problem may be with the ...
Amercan Standard 1.6 water saving toilet8/31/2011
  Q: I am having the same problem that Craig wrote you about the American Standard water saving toilet. ...
  A: I have answered hundreds of questions and I don't remember any particular one unfortunately so I ...
Cold water question8/30/2011
  Q: We recently moved to SoCal and bought our first house, which was built in the 50's. We were gone for ...
  A: It seems that you are the victim of the water pipes in the attic taking on a lot of heat. This ...
Water pressure gauges8/29/2011
  Q: I live in England, but as I cannot find any web advise on my question, I have gone further afield. ...
  A: Your methodology sounds workable. By the way, we use PSI measurements here - (pounds per square ...
faucets in house8/28/2011
  Q: warm water is coming out (normal flow) on cold water side for kitchen and bathroom sinks and shower. ...
  A: There are a number of possible causes: 1. It's SUMMER and the pipes run through the attic where the ...
Leaking Toilet8/25/2011
  Q: My toilet has a leak and as a result every 5 minutes or so, it refills. I know this is not caused ...
  A: I'm not aware of any connection between the fill valve and refill tube and the filling of the tank. ...
Leaking Toilet8/24/2011
  Q: My toilet has a leak and as a result every 5 minutes or so, it refills. I know this is not caused ...
  A: Why do you say its not the flapper. It is the most likely cause or water dropping in the tank ...
sump pump8/22/2011
  Q: i would like to replace a sump pump that i installed around 16 years ago still working but like to ...
  A: To make this easier, check this out. ...
hot water tank8/20/2011
  Q: In short, the pilot light on my hot water tank keeps going out. This hot water tank will be two ...
  A: Very frustrating problem I'm sure. If the mechanisms such as the burner and pilot are okay, things ...
Plumbing - Toilet8/19/2011
  Q: The toilet in the upstairs bathroom (30 years old, separate tank and bowl, tank is near the ceiling) ...
  A: Since I'm in Los Angeles and you are in the UK, I'm thinking that I would have little chance on ...
Toilet Flush Noise8/19/2011
  Q: Just recently, when I flush an upstairs toilet, there is a "gurgling/rumbling" noise in the tub ...
  A: It's a little hard to diagnose from a distance but is sounds like a venting problem. On a side ...
flushing toilet8/18/2011
  Q: The house is barely two years old. The toilet is a Sterling 6 litre. When I run water in the sink ...
  A: Odd symptoms. Do you mean the water runs like the tank is filling? Or does it actually flush water ...
Fill Valve Just Trickles to Refill8/17/2011
  Q: The fill valve in my bathroom recently started to only "trickle" when it re-fills the tank after a ...
  A: That depends on how "handy" you are with this kind of stuff. Obviously, it will cost nothing to ...
Fill Valve Just Trickles to Refill8/17/2011
  Q: The fill valve in my bathroom recently started to only "trickle" when it re-fills the tank after a ...
  A: The valve may be clogged with debris from the pipes or elsewhere. It can probably be taken apart and ...
Kitchen Faucet Question8/17/2011
  Q: I have a leaky kitchen faucet...waiting for my brother to come and replace for me in the meantime, I ...
  A: Yep, the angle stops often fail after many years and will not turn off the water flow. Makes ...
plumbing-vent8/16/2011
  Q: Can a 6" Waste & 6" Soil stack installed in a shaft of a high rise building (having 20 levels) take ...
  A: The standard I have always followed says "the aggregate area of the venting has to equal the ...
Sink overflow smell8/11/2011
  Q: My bathroom sinks have a rank odor. I pulled out the stopper rod, cleaned of hair and soap residue, ...
  A: This is not uncommon. Cleaning out this area is tough since it is so small/narrow. Hard to get ...
Water Pressure8/10/2011
  Q: Recently the Water Pressure from all faucets in the house (sink, tub, kitchen etc.,) have come ...
  A: The solution for the pipes unfortunately is to replace them. There is no reasonable way to clear ...
Water Pressure8/10/2011
  Q: Recently the Water Pressure from all faucets in the house (sink, tub, kitchen etc.,) have come ...
  A: Was this a sudden thing or gradual? Two different causes. Sudden could be from the failure of a ...
Problems uninstalling copper compression nut on angle valve for toilet8/10/2011
  Q: We're in SF Bay Area and are trying to replace the angle valve on our toilet, as it's leaking. We ...
  A: "Houston, we have a problem" This is a "compression" type angle stop. Under/inside that nut (and ...
Laundry remodel - UPC plumbing code8/8/2011
  Q: I have posted a question with attached plumbing sketch on the Terry Love Plumbing blog. You can see ...
  A: You are welcome According to my version of Code Check the distance for a 2 inch trap arm is 8 ft per ...
Kitchen Sink Odor8/7/2011
  Q: Purchased single family home in 1987 that was two years old. After short time noticed odor in ...
  A: The biggest problem is the "S" trap. They are illegal in most places. They tend to siphon empty and ...
Laundry remodel - UPC plumbing code8/6/2011
  Q: I have posted a question with attached plumbing sketch on the Terry Love Plumbing blog. You can see ...
  A: Looks pretty good overall. Two areas are questionable: 1. The vent take off from the drains cannot ...
Unstable water pressure reading8/6/2011
  Q: My current water pressure regulator was replaced in March 2008. Recently I noticed that the water ...
  A: Many thing have an effect on water pressure. The pressure in the city system varies throughout the ...
rough in valve to cpvc lines8/2/2011
  Q: Had to laugh at your 'what is a well'... Hmm being from a wonderful lil community on the beach in ...
  A: Although in wide spread use, I've never been a fan of PVC/CPVC distribution systems. It's main ...
Water heater exhaust pipe8/1/2011
  Q: I drilled a hole into the center of the wall about 6 inches from the top of a 8 ft high wall in my ...
  A: Oops! If you hit electrical wires, you would have know it. Lots of sparking and arcing! Drilling a ...
Water Tank Noise7/31/2011
  Q: About 2 days ago, a loud siren/foghorn type noise has started to come on from the water tank in the ...
  A: This type of sound is usually caused by a vibration of a washer or diaphragm that is loose of worn. ...
replacement bath tub7/28/2011
  Q: I am going to replace my bathtub. Most all the tubs indicate "will fit the standard 60" opening. ...
  A: The specs are for a "rough opening". "Rough" means from wall stud to wall stud, not to the finish ...
Outdoor water faucet7/25/2011
  Q: I have a leaky sillcock? I believe it is. I've been to the hardware store and I purchased a new ...
  A: Glad you got it sorted out. As I said, the connection is buried so its hard to tell. Based on the ...
Moen faucet7/25/2011
  Q: Caldwell model faucet: Instructions 9B for plastic waste drain. There is not enough effort holding ...
  A: Yes, design problem likely unless there is a washer missing. All too many manufacturers are going to ...
Los Angeles Code for venting tankless water heaters7/24/2011
  Q: We are building a big 2-floor house in Malibu. I had thought of using 2 tankless heaters, one for ...
  A: Building codes can be a bit confusing. Malibu is it's own City and it has it's own codes. If you ...
Outdoor water faucet7/23/2011
  Q: I have a leaky sillcock? I believe it is. I've been to the hardware store and I purchased a new ...
  A: Changing out a frost free faucet is not really something you should attempt as a DIY project unless ...
Low Flow Toilet and Natural Cleaning Tablet7/22/2011
  Q: I just bought some Bio Pac Automatic Bowl Cleaner Tablets and went to put it in one of our toilets ...
  A: The problem is if it becomes dislodged and gets stuck in the water passage of the tank. As long as ...
under sink leak7/19/2011
  Q: I have discovered water puddleing around my sink in the small bathroom. I have found a leak that ...
  A: Water is a funny thing,it will go where it wishes and it may not be leaking where you think. it ...
Broken shower lever7/17/2011
  Q: I have a Briggs shower lever (about 15 years old), the kind that you turn counterclockwise to turn ...
  A: I was not able to find any more info on this faucet to see a parts breakdown. From the picture, it ...
water heater replacement7/13/2011
  Q: Moved into a duplex and landlord is having a hard time replacing the H2O heater. It has less than 5 ...
  A: At 10 years, the current heater is at the end of it's useful life. Earthquake strapping is a local ...
No Cold Water7/8/2011
  Q: I live in Phoenix, AZ and I am not getting, or rarely get cold water from any of my faucets. ...
  A: Ask you neighbors, maybe they have just not said anything. Don't assume. Pipes in attics in very ...
loud banging and clicking noise from pipes7/5/2011
  Q: We live in a 2-story track home built in 1998. About two years ago, the pipes started making loud ...
  A: Well, your house is either haunted or you are the victim of a typically poor quality "tract house" ...
Smells coming from dishwasher7/4/2011
  Q: Hey Dana, Last week I repaired broken pipe that connects to sewer line that goes from garbage ...
  A: Dishwashers are supposed to be drained through a device called an "air gap" fitting so there is no ...
reconnecting sink drain7/2/2011
  Q: You graciously answered a previous question of mine regarding connecting pblue to copper. I have ...
  A: LOL, okay, got it that time. There is enough room behind the wall fitting to cut it off just behind ...
temporary connect sink6/29/2011
  Q: I recently replaced my kitchen sink base. The supply lines that come through floor appear to be ...
  A: As far as I know, SharkBite fittings work on both copper and PEX. And they are removable and ...
Older bathtub valves6/28/2011
  Q: Recently the bathtub faucet developed a rather severe drip. The valves and faucet are wall mounted ...
  A: You should be able to find a 3-handle rough-in set with adjustable centers. This most likely will ...
Water hsmmer problem6/27/2011
  Q: I've experienced water hammer in my home and about 2 years ago arresters installed. That seemed to ...
  A: It may be that the installed arrestors are "flooded", meaning they have become full of water and ...
Leak Sealing6/26/2011
  Q: I own a 2 floor home (have owned it for 7 years) and lately I have noticed a leak in the ceiling in ...
  A: Try to isolate exactly where the leak is coming from. First, Fill the tub and see if it leaks then ...
diverter repair bathtub shower6/24/2011
  Q: I have a 1965-ish price-pfister 3 handle tub/shower. Need to replace the diverter (low or split ...
  A: it is not unusual for these handles to become stuck on the spline. It is caused by a buildup of ...
Cutting cast iron and using snake6/24/2011
  Q: hey Dana, My under the house sewer line from the kitchen is cracked and about seven inches of ...
  A: Sounds like you have a mess on your hands. I'de be dealing with the main line clog as the top ...
Cutting cast iron and using snake6/23/2011
  Q: hey Dana, My under the house sewer line from the kitchen is cracked and about seven inches of ...
  A: Working with cast iron can be a pain in the rear. It's difficult to cut without the proper tools ...
Update link to my website6/23/2011
  Q: Could you update this link? On this page ...
  A: I'm not sure I can make changes after the fact. I'll look into it and change it if I can. Bummer ...
terra cotta toilet drain & flange6/20/2011
  Q: What would be the best way to repair or replace an extreme bend and broken flange with terra cotta ...
  A: Sorry for the delay in answering, this question seems to have gone astray and I didn't become aware ...
Leak Sealing6/19/2011
  Q: I own a 2 floor home (have owned it for 7 years) and lately I have noticed a leak in the ceiling in ...
  A: Hard to say exactly where it is coming from without further investigation. Water can leak in one ...
loose kitchen faucet6/18/2011
  Q: Is it reasonable to ask the contractor to return 8 months later to fix a loosened Grohe kitchen ...
  A: As I remember, most trades are unionized up there and that would jack the price up quite a bit. I ...
loose kitchen faucet6/18/2011
  Q: Is it reasonable to ask the contractor to return 8 months later to fix a loosened Grohe kitchen ...
  A: I would at least confront them about it. Remind them that it took them several attempts to get the ...
Replacing jetted tub fixtures6/16/2011
  Q: We purchased a home that is about 12 years old. I've attached a photo of a fixture we want to ...
  A: I agree, stupid to put fixtures that might need replacement somewhere with no access. If you are on ...
Can a main line have a clean-out above the closet arm?6/15/2011
  Q: I have a 100 yrs old house that has presented special plumbing problems. Can the closet arm have a ...
  A: As long as they are vented as you show, the lavs can be connected. I'm still a bit confused about eh ...
Plumbing nightmare6/14/2011
  Q: We just moved into a new home...built about the 60's. We've actually have lived in it for about 2 ...
  A: As a Home Inspector myself, I always recommend a sewer camera for just this reason. The Inspector ...
Can a main line have a clean-out above the closet arm?6/14/2011
  Q: I have a 100 yrs old house that has presented special plumbing problems. Can the closet arm have a ...
  A: I'm having a bit of a problem visualizing the set up. A sketch or picture would be great. As long as ...
PVC pipes are popping6/14/2011
  Q: There is a loud popping noise in the plumbing when water from our main level bathroom drains. We ...
  A: This may be from expansion and contraction as the pipes heat and cool from hot or cold water running ...
hot water heaters6/13/2011
  Q: do I need a permit for a hot water tank
  A: The answer to that question lies with your local building authority. It's not consistent ...
Water pressure6/9/2011
  Q: I have a fairly new home. I want to increase my water pressure.How do I go about doing that? I know ...
  A: As they say "Anything is possible if you can write the check!" LOL The answer depends on what type ...
Water keeps overflown in the bathroom sink6/7/2011
  Q: I have problem with a bathroom sink in the house that keeps raising a very clear, cold water up in ...
  A: In order for this to happen, there has to be a clog somewhere downstream in the drain line. Since ...
Replacing Delta Monitor 1300 Series Shower Faucet Handle6/7/2011
  Q: I took a shower and when I was done, turned the water off and it kept coming out. I replaced the ...
  A: You have discovered the problem with "Universal" replacement parts. They sort of work on many ...
Water keeps overflown in the bathroom sink6/6/2011
  Q: I have problem with a bathroom sink in the house that keeps raising a very clear, cold water up in ...
  A: Sounds pretty strange but maybe it's a simple problem. I'm missing a bit of information I need to ...
Hot Water Heater Gas Leak6/1/2011
  Q: Last week, there was a strong gas smell in the basement and we had excel energy come out. The ...
  A: The service people for water heater companies are usually just a local plumber that they contract ...
Whole-house Plumbing -- Water Pressure5/30/2011
  Q: Dana-- Over the past couple years, we have noticed a problem with the water pressure in our house. ...
  A: Sounds like the plumbers or someone didn't think about servicing this reg. Turning the adjusting ...
Whole-house Plumbing -- Water Pressure5/30/2011
  Q: Dana-- Over the past couple years, we have noticed a problem with the water pressure in our house. ...
  A: On reading your description, the first thing that popped into my mind was pressure regulator ...
Remove Delta faucet Cap Spout Cap5/30/2011
  Q: How do you remove a Delta spout cap from a Delta 2402 faucet? The cap seems to be stuck. Thank ...
  A: It's hard to tell by the parts diagram if it unscrews or just prys off. They can get stuck from ...
toilet stack vent5/28/2011
  Q: My query is concerning a vent stack that is situated directly behind the present toilet. And we have ...
  A: The "rough-in" dimension is standardly 12 inches these days. It used to be 14 inches. that distance ...
toilet stack vent5/28/2011
  Q: My query is concerning a vent stack that is situated directly behind the present toilet. And we have ...
  A: This is not really something that lends itself to resolution by emails. There are too many ...
Gas Hot Water Heater5/26/2011
  Q: Live in New Jersey and have a gas hot water heater. Our AC guy was servicing our AC today and ...
  A: A water heater is basically a steel tank with insulation around it and a sheet metal cover over that ...
plumbing odor5/26/2011
  Q: We had our master bathroom remodeled 3 years ago and in the last 6 months, it has developed what can ...
  A: As I mentioned previously, every fixture has a trap with a water seal. The seal is provided by ...
plumbing odor5/25/2011
  Q: We had our master bathroom remodeled 3 years ago and in the last 6 months, it has developed what can ...
  A: The first thing that comes to mind is the unused tub. Every fixture that has a drain connected to a ...
plumbing ethics5/25/2011
  Q: We recently had a plumbing problem, two months ago, near L.A. It was resolved, but I think we might ...
  A: Backups into a bath tub usually mean a stoppage in a main line. The tub is the lowest drain in the ...
septic field5/23/2011
  Q: I live on an acerage in central Alberta Canada. The house we live in is approx 24 years old. The ...
  A: Private disposal systems is not one of my areas of expertise. I have little or no experience with ...
Pipe Size for a 5/85/23/2011
  Q: This is a follow-up question. I have a 5/8" water meter. The Water Co. told the contractor that is ...
  A: Yes, the 5/8th port in the meter is the choke point and controlling factor for all practical ...
Sillcock5/23/2011
  Q: I installed a Mueller quarter-turn anti-siphon frost-free sillcock and it buzzes when I open the ...
  A: You are are right. That is just the reverse of my experience. Something is not right. The reason for ...
howling pipes5/22/2011
  Q: I have a delta scald guard valve for my shower/tub. When I run hot water, the pipe start to howl. ...
  A: Howling is caused by vibration. Vibration is caused by rapidly opening and closing of a component in ...
Pipe Size for a 5/8" Water Meter5/22/2011
  Q: This is a follow-up question. I have a 5/8" water meter. The Water Co. told the contractor that is ...
  A: Pipe sizing is a somewhat complicated calculation and is a function of: * the pressure delivered ...
sewer smell5/22/2011
  Q: I have been having a problem with a sewer smell coming from the pipe that my washer drains in.It ...
  A: There are a couple of possible causes. Every drain system needs a p-trap to hold a "water seal" ...
Water main line5/20/2011
  Q: I hired someone to replace the main water line to my house. He said he would replace with copper. I ...
  A: This type of work usually requires a city permit and inspection to assure that it is done per local ...
Low Flow Toilet Flush Problem5/20/2011
  Q: I was not aware that you could not put a bleach tablet in a low flow toilet until I dropped on in ...
  A: It sounds like the tablet went down into the water way of the flush valve in the center of the tank. ...
Mister causing spicket to whine5/18/2011
  Q: Recently installed a pretty inexpensive misting system for my back yard patio. Basically the ...
  A: Most likely there is an anti-siphon or back flow device on the hose faucet. They are required by law ...
Temperature of Water5/18/2011
  Q: I have two waters heaters that seem to be working properly, they work together not individually. In ...
  A: If the cartridge is faulty, that can happen even if the valve is closed. Turning off the hot water ...
Temperature of Water5/18/2011
  Q: I have two waters heaters that seem to be working properly, they work together not individually. In ...
  A: It is possible for hot and cold to mix in a single handle fixture if it is by-passing internally due ...
Sillcock5/18/2011
  Q: I installed a Mueller quarter-turn anti-siphon frost-free sillcock and it buzzes when I open the ...
  A: Yes, it is the anti-siphon device making noise. It has a small diaphragm in it that will vibrate at ...
Upstairs Bathroom Sink Overflows Downstairs Kitchen Sink5/17/2011
  Q: We have a two story town home located in South Florida. For the past two months, the downstairs ...
  A: First, I don't recommend chemicals as they are too harsh and can damage the piping. This is ...
Gas odor from gas hot water tank regulator5/17/2011
  Q: I have a 40 gal. Bradford White "Defender Safety System Energy Saver"Natural gas hot water tank ...
  A: Yes, it's a problem. There should never be any gas leakage, something is wrong. I would make a ...
kitchen faucet5/17/2011
  Q: I want to replace my old kitchen faucet. It is a standard faucet with half inch supply lines. The ...
  A: Unfortunately, changing out the angle stops (the push-pull shutoff) might be needed. These old ...
valve stem issue?5/16/2011
  Q: There is a water valve in my laundry room that controls the water to an outside spicket on my patio. ...
  A: It sort of depends on how old the valve is and if you can find parts. All things considered, it ...
valve stem issue?5/14/2011
  Q: There is a water valve in my laundry room that controls the water to an outside spicket on my patio. ...
  A: It sounds like the gate valve may need to be rebuilt or replaced. The stem operates a sliding ...
plumbing5/13/2011
  Q: We have a brick house. Everytime we run the washing machine and it gets to draining it backs up in ...
  A: The backup indicates a clog in the main drain line somewhere. Getting dirt in one of the sinks also ...
Commode is not filling up5/12/2011
  Q: All of a suddent my commode is only filling up about 1/3 to 1/2 of the way after flushing. The tank ...
  A: Check inside the tank to see if the little hose from the fill valve has not come loose from the ...
Main Water Pipe leaking under cement slab5/12/2011
  Q: I live in CT. There is a sound like water running in the main water pipe below the meter and a wet ...
  A: First, I am not comfortable with using unlicensed people for serious work. It leaves you with no ...
Tile bed restoration5/11/2011
  Q: Our rural septic tank and tile bed system has been overused for many years and now is not working ...
  A: The field of on-site or "private" sewage disposal in whatever form is not an area of much knowledge ...
toilet slow to refill5/10/2011
  Q: after flushing my toilet it is very slow to refill and instead of a constant flow of water into the ...
  A: I would first check the flow from the shut off tap and the supply line that is feeding the toilet. ...
home water pressure5/10/2011
  Q: Im at 2500 ft and have low water pressure, from the hose outside both the back and front yard, do ...
  A: The low pressure issue depends on a few things: First, do you mean low pressure or just low flow? ...
Fluctuating Shower Temperature5/9/2011
  Q: I just moved into a new apartment. When I shower, if someone flushes the toilet or uses the sink in ...
  A: This is a classic sign of old, plugged up galvanized steel water pipes. The only cure is to repipe ...
shower stall repair5/8/2011
  Q: I have a single standing shower stall that has developed a crack about 4-5 inches long right where ...
  A: The question is "Why is it cracking?" Fiberglass shower stalls are pretty tough. If there is a ...
"Frost Free" faucet5/6/2011
  Q: I have a frost free faucet that was leaking and when I removed the shaft to replace the washer there ...
  A: I don't recognize it right off. The main manufacturers of frost-free hose bibs are Woodford, ...
toilet5/5/2011
  Q: When I turn on the feed line valve for the toilet to fill no water comes out of the supply line.I ...
  A: First, if the supply is the vinyl flex style, try changing the actual supply line. I would use one ...
Stuck washer in frost free faucet5/2/2011
  Q: I have a frost-free faucet on the outside of my house. It is the kind that is about 18" long and ...
  A: It's a crap shoot. You might be able to fish the washer out with a long hook wire. Hopefully, it ...
auger for access line5/2/2011
  Q: .i was thinking to get a power auger rental from home depot and ream out the access line, which is ...
  A: Using a big, powerful main line power snake is a job best left to a professional. They can be very ...
Copper Piping5/2/2011
  Q: I am at the end of a project re-copper piping my house (2 bathrooms, 1 kitchen, laundry room). A ...
  A: Sweating copper is an art that takes much practice to master. I've sweated 1000's of joints from ...
Toilet will not flush all the time5/1/2011
  Q: When my husband or I go to the washroom, sometimes it will flush and take everything with it, other ...
  A: I think it a problem with an American toilet and Canadian water! LOL, just kidding. This problem ...
Faucet Stem problems4/30/2011
  Q: We just installed a mixet faucet stem in our tub/shower combo (the one we removed was also a mixet ...
  A: It would seem that the cartridge/stem is not oriented properly. It should have had some notches or ...
Water leak4/29/2011
  Q: I am installing a new toilet and when I took up the floor due to hearing a water leak, I see that ...
  A: Angle stops are usually cheaply made valves unless you spend the money for a good quality one. ...
dirt and lint4/29/2011
  Q: .every several months i have to call a plumber here to come over and use a 100 ft. power auger to ...
  A: The best place is probably on line. Amazon has them listed here: ...
bathroom sink smell4/28/2011
  Q: Help!!! Hi, I just purchased and installed a plaster type molded sink top and vanity to replace an ...
  A: This is called "out gassing" and is fairly common with molded synthetic products. It will dissipate ...
dirt and lint4/26/2011
  Q: .every several months i have to call a plumber here to come over and use a 100 ft. power auger to ...
  A: You may just be suffering from "old" pipes. As a system ages, more and more buildup occurs and this, ...
Bathtub backed up4/25/2011
  Q: We were away for the day and when we returned, all of our bathtubs and shower rooms looked like ...
  A: I think you are correct that the main has a blockage. The tub and shower drains are the lowest inlet ...
TANK DOESN'T DRAIN4/24/2011
  Q: Tank kept leaking...plumber came-replaced flapper...came-replaced flush valve...leaked part ...
  A: All toilets available these days are "low flow" models. This means they are designed to use only 1.6 ...
shower arm4/24/2011
  Q: My shower arm ends in a ball, can this be taken off and a new shower head attached straight to the ...
  A: The ball end cannot usually be removed. If you want to switch to a different head, you can replace ...
vent problem4/22/2011
  Q: When I shower, The toilet bubbles as does the sink. I have a septic system and it has been doing ...
  A: you are correct, this does sound like a venting problem. Without a proper, functioning vent, the ...
bath tub drain4/22/2011
  Q: I have the lever style drain and the rod and stopper came loose. How can i fish it out? it is in ...
  A: This is a trial and error situation. You may be able to grab the end of the rod with a pair of ...
Water Pump shuts off frequently4/19/2011
  Q: I have a standard water pump for my home & there is a peculiar problem that we have had occur with ...
  A: Pressure pump systems can be a problem now and then. A properly installed system should have a ...
Required to fill dap-out by code?4/19/2011
  Q: We are finishing a basement in a valley where every spring can see a good amount of water. We ...
  A: I'm not familiar with this term, "dap out". I think you are talking about the hole in the slab left ...
Clogged Drains4/18/2011
  Q: Recently, our kitchen drain was clogged. We called a plumbing company. They first tried unclogging ...
  A: The problem may be related but I don't think its something you can hold them accountable for. Maybe ...
Ceiling Leak4/17/2011
  Q: Last night I noticed 2 bubbles forming on my first story ceiling area (see picture). The one was ...
  A: Tracking water leaks can be tricky. One needs experience and construction knowledge. First, it ...
Plumbing4/17/2011
  Q: I'm a renter of a duplex and never had any plumbing issues until my sink clogged one day and the ...
  A: The plumber could be right. Once roots get into a waste system, they will grow back pretty quickly. ...
Toilet drain angle4/17/2011
  Q: I'm going to install an in wall toilet tank for a wall hung unit on a second floor bath. I'm one ...
  A: If you use the proper drain fittings, slope the drains at least 1/4 inch per foot, provide proper ...
replacing a cast Iron shower drain4/16/2011
  Q: back ground: I am replacing a tiled shower because of leaks. I have removed everything down to the ...
  A: While it is possible for an experienced DIY'er to do this, I don't recommend an inexperienced person ...
Plug pex line4/15/2011
  Q: I need to disconnect a 1/2" pex cold water line. I intend to plug it with the proper brass plug.can ...
  A: It somewhat depends on the manufacturer of the PEX. There are different techniques that each ...
Frozen fitting4/13/2011
  Q: I have a slow draining bathtub that I have tried cleaning with products like Drano, plungers, baking ...
  A: Frozen fittings can be tough. First, WD-40 is not penetrating oil, its a water displacement product. ...
ALL DRAINS IN HOME ARE SLOW!!4/13/2011
  Q: My husband and I own a condo on the 14th floor. We noticed soon after purchasing that our bathroom ...
  A: I'm not in favor of using chemicals, they tend to be pretty harsh and can damage the piping. The ...
washmachine drain4/12/2011
  Q: I am putting a washmachine in my basement right next to the main sewer line to the road. THe main is ...
  A: The height of the main you want to use is a problem. A washer drain's stand pipe needs to be at ...
hub donut4/9/2011
  Q: When placing a pipe hub donut. How far should the PVC go into the donut? Should you put the donut ...
  A: These gaskets or donuts are also generically called "seal tights". Make sure the hub is clean and ...
woodford model 174/9/2011
  Q: I have woodford model 17 frost free sillcock, when i attached my garden hose to it to clean off my ...
  A: It's the vacuum breaker dumping the air as it is designed to do. It should stop when the pressure ...
How to identify a leak4/9/2011
  Q: I have owned my house for two years now, and ever since I bought it, I noticed that there are some ...
  A: Yep, San Diego would be a bit out of my area. The travel charge would be tough! LOL I don't ...
toilet whining randomly4/7/2011
  Q: A while back I kept hearing this noise that sounded almost like a scooter driving by outside. I ...
  A: Your water pressure may be excessive. It should not be over 80 PSI which is what plumbing fixtures ...
How to identify a leak4/6/2011
  Q: I have owned my house for two years now, and ever since I bought it, I noticed that there are some ...
  A: There is no set price. Here in LA I charge $300 for a normal leak inspection. Since yours is a ...
How to identify a leak4/4/2011
  Q: I have owned my house for two years now, and ever since I bought it, I noticed that there are some ...
  A: Obviously, the shower pan is suspect as having leaked in the past. It may have been repaired. If ...
Refill valve question4/4/2011
  Q: I am trying my hand at simple plumbing repairs and have diagnosed our toilet as needing a new refill ...
  A: Good Job at dealing with this pretty simple repair. You saved yourself some money. There are two ...
Thermocouple change4/3/2011
  Q: The pilot light on our water heater went out and I can't get it back on. After some Googling, I ...
  A: The thermocouple is a small tube with a thicker end and a threaded fitting on the other. When the ...
Dishwasher4/2/2011
  Q: I bought a new dishwasher and live in a mobile home that never had one. So, with not much cabinet ...
  A: It actually only needs electrical hookup, a hot water supply and a proper place to drain. For ...
Overflow drain on bathroom sink smells4/1/2011
  Q: In both bathrooms, I have sinks with overflow drains. The hole is at the top of the sink and there ...
  A: The overflow connects to the drain of the sink through an internal passageway. This passageway can ...
slow running bathtub drain4/1/2011
  Q: i have a bathroom that is used for guest only and the shower/tub has not been used for sometime ...
  A: When drains are not used regularly and cleaned by the scouring action of passing water, debris tends ...
groung sinking between house and street3/31/2011
  Q: We have live in this house 15 yrs. and the ground is sinking where the plumbing goes out to the ...
  A: Sounds like a broken sewer main is saturating the soil and causing it to settle. You have two ...
Sealant in bath area3/31/2011
  Q: I've tried four or five adhesives trying to adhere the plastic spacer that holds shower glass in ...
  A: Okay, now I understand what you are dealing with a little better. It is possible but difficult to ...
What is the sticky grease inside faucet cartridge?3/30/2011
  Q: I disassembled the cold water bathroom faucet cartridge. It is a ceramic disk type. I took out the ...
  A: The best source for that information would be the manufacturer of the faucet. It may be silicone ...
plumbing3/29/2011
  Q: How do I determine what the spill line for a washing machine or hand sink is? Thank you
  A: Not sure of that term. The trade term for what you are saying is, I think, "flood level rim" and it ...
Gurgling sound in kitchen drain3/28/2011
  Q: Whenever our dishwasher drains there is a loud gurgling sound in the kitchen sink. It doesn't last ...
  A: The dishwasher actually drains through the kitchen sink drains, usually though a hose connected to ...
undersink filter , valve leak at sink3/28/2011
  Q: I have an Aquasana undersink filter going both to the refrigerator and to a spout on the sink. ...
  A: These can be difficult to diagnose. The wrong filter may have been installed or if a carbon filter ...
Shower3/28/2011
  Q: Please provide any information you can on options, resources, and DIY for converting my claw foot ...
  A: There are valve units made for this application that include the shower riser. Obviously, you will ...
Kitchen sink gurgle3/28/2011
  Q: I have a sump pump in my basement. When it turns on and pumps water from the pit, my kitchen sink on ...
  A: There might be a venting issue on the kitchen drain. The sump pump may not have a properly ...
plumbing Kitchen drain backup3/27/2011
  Q: My inlaws live in a double Wide 2 bathrooms and laundry room . The kitchen sink drain keeps backing ...
  A: Typically, plumbing drain systems are designed so that smaller "branch lines" like from a kitchen ...
things that should not be flushed3/25/2011
  Q: What happened as I flushed the toilet a wooden pencil aprox. 6 inches long fell into the toilet. ...
  A: The toilet usually drains on a 4 inch line. The pencil is probably caught are the first 90 bend. ...
leaking rainshower head3/25/2011
  Q: An unusual problem. I have multiple shower heads. The overhead rain shower works well and turns off ...
  A: Odd situation! With multiple shower heads controlled by a diverter valve, the issue is often head ...
basement drain3/25/2011
  Q: this house is thirty years old and the furthest floor drain has clear water coming up when there is ...
  A: After 30 years, the ground water drainage system and the exterior waterproofing has probably seen ...
hot water dispenser3/23/2011
  Q: i have an insinkerator instant hot water dispenser. The toggle all of a sudden became loose and ...
  A: Most likely lime scale deposits are causing this problem. Pretty common for these units. Using some ...
Under Sink Leak Source3/22/2011
  Q: My roommate and I were renting an apartment. We never went under our bathroom sink, but one day ...
  A: I think you are correct that the leak was a drain leak rather than a supply leak. It's always a good ...
Tankless Heater Recirculating Pump3/21/2011
  Q: What is "normal"? In our newly constructed home in Sothern California (Wild fire rebuild) we opted ...
  A: Making a recirc system work on a tankless can be tricky. They depend on flow to trigger the burners ...
Cast Iron Plumbing3/21/2011
  Q: We have an old house that has had various plumbing problems. Last year I had a clog in the sewer ...
  A: When the cast iron waste begins to go away it's only a matter of time. It deteriorates from the ...
Leaking Faucet Cartridge3/19/2011
  Q: My kitchen faucet is having some problems with water flow. Every other faucet in the house is fine, ...
  A: It is hard to say exactly what to do without knowing the model of the faucet. Most of the Home Depot ...
septic piping in the home3/18/2011
  Q: I,ve had some problems at the house i currently rent with the septic system.I would like to know ...
  A: That does sound a bit strange. Typically, there is only one main waste line going out to the septic. ...
Washing Machine hookup to waste line3/17/2011
  Q: I live in a Levitt house ( on a concrete slab) in NY. Our washing machine formerly drained into a ...
  A: It might be possible. It depends on the length of the run and the amount of fall you can get to the ...
Septic Tank Backup3/15/2011
  Q: My septic tank is backing up. I had a problem with my leech field but now that is fixed. When I was ...
  A: There are several reasons that septic tanks can fail. A broken cover on a clean out cap is not ...
fixing a "remuddled" bath sink drain3/13/2011
  Q: I began swapping out an ancient pedestal sink in my 1911 home's many times "remuddled" bathroom. ...
  A: This might take a pro with the proper tools. The 1-1/2 inch drain nipple needs to be replaced most ...
Moen faucet3/13/2011
  Q: This is regarding a Moen Monticello bathroom sink faucet, 4inch spread. Was trying to remove ...
  A: PB Blaster is just a penetrating chemical that the pros use to free up rusted parts. You should be ...
Moen faucet3/13/2011
  Q: This is regarding a Moen Monticello bathroom sink faucet, 4inch spread. Was trying to remove ...
  A: The Moen site is down for maintenance this morning but it looks like it mounts from under the ...
Moen faucet3/12/2011
  Q: This is regarding a Moen Monticello bathroom sink faucet, 4inch spread. Was trying to remove ...
  A: There are several models. It's hard to tell without a model number. The Monticello is shown as a ...
Cost/difficulty of installing pedestal sink3/10/2011
  Q: We just bought a home with one of the older, lower vanities in the powder room. We tore it out and ...
  A: The waster and water will probably need to be relocated to meet the needs of a pedestal lav. You ...
water pump3/6/2011
  Q: Do you need a bladder to turn off the water pump. the pump is not turning off and the tank we have ...
  A: Your question is a little short on information. What are you talking about here? If this is a well ...
follow up to angled sewer stub3/6/2011
  Q: My question is two parts. Quick refresher: My problem is determining if I need to tear my floor up ...
  A: The angle does not see too bad. The clamp-on closet ring should work fine. You might need to break ...
Sewer Trap Question3/5/2011
  Q: In our front basement room, there is a square hole (2' x 2' with metal plate covering it# where the ...
  A: This could be a couple of things; A whole house main line trap with access covers for cleaning or a ...
Circulating pump causing excessive sediment?3/4/2011
  Q: my brother has a 2 story home with 2 full baths on top floor, a kitchen, washing machine,and full ...
  A: 1. Probably not since it is probably connected to the piping inside the walls. 2. The recirc pump ...
Identifying Farthest Sink From Water Heater3/4/2011
  Q: How can I identify the farthest sink from my water heater? I just added a recirculating pump and ...
  A: Difficult to say since most of the piping is in the walls or under the house. If you can get under ...
Loud Knock in Pipe3/4/2011
  Q: first thank you for being here. I live in a Ranch Style Condo, our water independent from other ...
  A: Down with the flu here. Just because the expansion tank is new does not mean that it is not ...
Circulating pump causing excessive sediment?3/4/2011
  Q: my brother has a 2 story home with 2 full baths on top floor, a kitchen, washing machine,and full ...
  A: Some of this answer depends on how the recirc system is set up. Typically, they are designed to have ...
Tub Drain3/1/2011
  Q: We have a problem with our tub drain stopper. It has a slow leak that is quite annoying, so I ...
  A: Without measuring it, I would not venture a guess. Single o-rings of a specific size can be ...
Plumbing3/1/2011
  Q: Our master bathroom was an addition to the house before we bought it. We have lived in the house ...
  A: There can be several reasons for this. It is usually a venting problem but the problem with the ...
dripping sounds2/28/2011
  Q: My master bathroom has 2 sinks, a shower, and a toilet. When we use any of these, I can hear ...
  A: If you hear dripping but see no evidence of a leak showing up it may just be dripping inside the ...
Drain issues2/28/2011
  Q: I am having the same kind of issue as the other fella. When it rains the city sewer backs up into ...
  A: There really is not "flapper" you can install in the drain. It's against code to restrict any drain ...
Plumbing2/28/2011
  Q: My tub has been making a gurgling noise. This only happens when our air conditioner is running. I ...
  A: When an A/C runs, it produces water condensation. This need to be drained away somewhere. This one ...
stool installation2/28/2011
  Q: I'm putting a 3/4 bath in my basement. The stub coming out of the floor is not exactly 90 degrees. ...
  A: It's hard to tell from the photo but if it's not too much out of perpendicular it might still work. ...
Loud Knock in Pipe2/27/2011
  Q: first thank you for being here. I live in a Ranch Style Condo, our water independent from other ...
  A: Tough problem. There is no specific thing that I'm aware of that will cause this. It does appear to ...
toilet bubbles2/27/2011
  Q: I have lived in my house for over a year, it is a row house in the suburbs of philadelphia. It is a ...
  A: This generally indicates a venting problem. The vent for the upstairs toilet is restricted or ...
Shower2/26/2011
  Q: this morning my daughter was turning on the shower and pulled the hot/cold nozzle so hard it fell ...
  A: Sounds like it might be a Moen valve. They are pretty common. It's also common for the screw to work ...
plumbing washing machine -dwv2/26/2011
  Q: I am doing a renovation and need to know how to vent and drain the washing machine. The machine is ...
  A: The basics are; 2 inch drain, 1-1/2 inch vent. The weir of the trap cannot be farther than 3 feet ...
Dryer2/25/2011
  Q: I am not really sure of how to ask this but the other day we thought that our dryer had stop working ...
  A: The water is not unusual to see. After all, what does a dryer remove? And where does it go? Cold ...
White Ribbon in Regulator Valves2/24/2011
  Q: I recently noticed a significant drop in water pressure, mainly hot water, in certain rooms of my ...
  A: Sounds like the water heater is committing suicide. The plastic is from the liner that they put ...
Basement laundry room pump?2/24/2011
  Q: Our basement laundry room in our 100+ yr old home has some problems. The washer outputs into utility ...
  A: You need a pumping system that is designed to handle this chore. Look at these: ...
Water heater expansion tank clicking2/23/2011
  Q: I have a expansion tank ,ltherm x span ,on top my residential h2o heater in my condo. At various ...
  A: It's possible that it is "flooded". These tanks have a diaphragm inside to separate the water from ...
Delta 622 single handle shower faucet - low cold water pressure inside chamber2/23/2011
  Q: Greetings, first and foremost I appreciate any assistance you might be able to provide me in helping ...
  A: This is a diagnostic problem. Where exactly is the problem? To find out, you need to trouble shoot ...
Bathtub drain sewer smell2/23/2011
  Q: I am getting a sewer smell from my bathtub drain only. I have used bleach, but still can't stop it. ...
  A: Wow, very persistent ice! Just kidding. Something must be breaking the trap seal, the water that ...
Drain vent in bathroom rough-in2/23/2011
  Q: I am in the process of finishing a basment. I had a plumber rough in the drains for toilet, vanity ...
  A: Not sure where you found this "plumber" but that rough in looks strange to me. Rather than the 45 ...
Replacing a toilet2/21/2011
  Q: Im replacing my toilet and when I removed it and the wax ring, I noticed that the metal mount that ...
  A: If the metal part of the closet ring is too corroded, it should be replaced. As you say, it supports ...
plumbing2/21/2011
  Q: i live in western Maine, i think my septic tank needs to be pumped out it is due this summer ,but ...
  A: If you need to, you need to. The main issue in freezing areas is that hydrostatic pressure caused ...
tub spout dripping2/20/2011
  Q: I have a tub/shower valve that will not stop from dripping. It is a slow drip but I have changed the ...
  A: What kind of tub/shower valve do you have? Is it the typical three-handle style? Do you happen to ...
Basement floor drain overflow2/19/2011
  Q: We have a basement floor drain that's been overflowing over the last few weeks. I had assumed it ...
  A: I suppose anything is possible as far as the previous owner. Any drain connected to a sanitary sewer ...
brown algae coming from my faucets2/17/2011
  Q: i live in austin, tx and my water service comes from the city. i have what looks like brown algae ...
  A: I think it's more of an annoyance than a health issue. From what I can find, it's harmless. ...
Water Heater2/17/2011
  Q: I just moved into a tri-level townhouse with the water heater located at the top of the third floor. ...
  A: Both system accomplish the same result. The installation location is really the only difference and ...
Hot Water Heater2/15/2011
  Q: My hot water heater is leaking around the relief valve. I replaced the relief valve thinking that ...
  A: That would be a very bad idea. Putting water under the house can have all sorts of bad consequences ...
Stem for bathtub faucet2/15/2011
  Q: Our bathtub faucet(cold) is leaking badly. I know I need to replace the stem but I have no idea ...
  A: Not sure what you mean "I can't use a screw driver". why is that? Clearance problems for the tool? ...
Stem for bathtub faucet2/15/2011
  Q: Our bathtub faucet(cold) is leaking badly. I know I need to replace the stem but I have no idea ...
  A: This faucet set is indeed the original. Nice condition too as far as the picture shows. The trim ...
Hot Water Heater2/14/2011
  Q: My hot water heater is leaking around the relief valve. I replaced the relief valve thinking that ...
  A: I'm a bit unclear. Is it leaking around the threads where it goes into the tank? The plastic ring ...
Ticking from Cold Water Line into Water Heater2/14/2011
  Q: There is no pattern to when the noise starts or stops. Whether or not the faucets are on has no ...
  A: It would seem from your description that it is flow related if it stops when the inlet to the heater ...
Water Filtration Systems2/13/2011
  Q: I'd like to get a water filtration system just for my kitchen sink, but since I don't have room ...
  A: An "air gap" is a device that provides a physical separation between the drain lines and the potable ...
Water Filtration Systems2/13/2011
  Q: I'd like to get a water filtration system just for my kitchen sink, but since I don't have room ...
  A: Yep, just tell the fabricator where you want the holes and what they are for. They will do the rest. ...
gas smell from traps2/13/2011
  Q: We have a vacation condo in South Carolina that we visit every two to three months for the last ...
  A: You are correct, the water in the traps is evaporating and allowing sewer gas to escape. Try putting ...
Water Filtration Systems2/12/2011
  Q: I'd like to get a water filtration system just for my kitchen sink, but since I don't have room ...
  A: Since you have access from below in the basement, it should be pretty easy to run the cold supply ...
Propane Gas Line in Pennsylvania2/11/2011
  Q: I need to install a gas line outside from a propane tank through a wall and to a free standing ...
  A: You'll probably need to check with the local code people. There are codes involving gas lines of ...
vibrating pipes2/7/2011
  Q: When my upstairs toilet shuts off the water supply the pipe vibrates for about 20 sec. This started ...
  A: Good work tracking down the loose pipes. If this just started out of the blue, something may have ...
Bathtubs2/6/2011
  Q: I am going to remodel my bathroom and now have a shower/tub surround unit which I am tearing out and ...
  A: I'm not familiar with the Viktrell brand. I have used the Americast. The Amercast is plastic over a ...
leaky tub faucet2/4/2011
  Q: I have water leaking from the spout in the bath/shower while water is turned off. Unit is ...
  A: The spout only gets water when the valve lets it through. The problem is there, not at the spout. A ...
Bathtub faucet2/4/2011
  Q: I had a problem with the single-handle faucet on my bathtub not shutting off. When I turned pushed ...
  A: At 16 years, the water heater was likely at the end of its life. The industry average is 8-12 ...
Tub spout broken inside wall2/2/2011
  Q: I have an all-in-one, fiberglass bath/tub unit. It is situated on the second floor with a closet on ...
  A: Tricky business. It might be doable. There are tools called "easy outs" that are available in sizes ...
No pressure for bathtub & sinks in upstairs bathroom2/2/2011
  Q: I have a no pressure problem in my upstairs bathroom sinks and tub, but the shower and toilet in the ...
  A: Is the shower separate from the tub? The toilet is a pretty low demand so it would not exhibit the ...
PEX to vinyl.1/31/2011
  Q: My house is plumbed with 1/2" pex pipe. My reverse osmosis water system uses a 1/4" OD vinyl tube ...
  A: There should be a valve designed to transition from one to the other. Like this one: ...
grey water usage1/30/2011
  Q: We are having all sewer lines redone underneath the house, and have asked the plumber to leave the ...
  A: I'm not totally up to speed on the grey water scene, at least not the details like treatment. There ...
dual toilets1/30/2011
  Q: Two toilets sitting back to back in separate bathrooms with a wall between them. Both are American ...
  A: That might help. They need to be above the flood level rim of the fixture they are serving and might ...
Toilet flush poor!1/29/2011
  Q: My toilet flushes a full amount of water and drains down ok, but just will not flush anything away. ...
  A: There can be a couple of reasons for this. 1. If water will go down but any solids or paper backs ...
dual toilets1/29/2011
  Q: Two toilets sitting back to back in separate bathrooms with a wall between them. Both are American ...
  A: It really depends on the configuration of the vent and its size. Toilets require a 2 inch vent. If ...
septic boost pumps1/28/2011
  Q: Hey Dana, Here is the nightmare i am in. I live in a subdivsion in northern New Mexico. In this ...
  A: The typical way to handle this issue which is similar to when a home's sewer outlet is below the ...
Light in Shower Stall Leaking Water1/26/2011
  Q: I have a recessed light in my bathroom in the bathtub/shower area. I just noticed that it is ...
  A: I would guess that you likely have a roof leak. Water will travel until it finds a way in such as a ...
Light in Shower Stall Leaking Water1/26/2011
  Q: I have a recessed light in my bathroom in the bathtub/shower area. I just noticed that it is ...
  A: Water and electricity do not play well together. Any light fixture in a shower or bath stall must be ...
No hot water pressure in the kitchen sink?1/26/2011
  Q: i have hot water pressure in my bathroom, but not in the kitchen sink, 3 days ago my water pipes ...
  A: It's possible the some debris broke loose inside the pipes when they froze. It might be clogging up ...
Vent issues1/25/2011
  Q: Dana, I have serious drain problems. I attached a poorly drawn sketch. My downstairs toilet either ...
  A: You've got one interesting plumbing system there. From the looks of it per your drawing, there ...
Commode tank overflowing1/25/2011
  Q: my commode tank is over filling. A friend replaced the fill valve and I thought it was fixed ...
  A: The most likely cause is excess pressure. The plumbing fixtures are designed to handle 80 pounds of ...
Toilet bowl water level keeps decreasing1/24/2011
  Q: Just moved into a house. I have a 1/2 bath that doesn't get used all that often (every 2-3 days). ...
  A: A couple of possibilities come to mind. The toilet itself is faulty and has an internal crack in the ...
leak under kitchen sink1/23/2011
  Q: I have a Price Pfister one handle faucet with a sprayer. It's about two years old. Yesterday we ...
  A: The diverter is attached at the bottom of the faucet where the hose for the spray ataches. It could ...
kitchen sink drain leak1/23/2011
  Q: I have a leak in my kitchen drain and would like to try to fix myself if possible. Problem is ...
  A: Sorry, I had not noticed that. This is an 1-1/2 inch "Y-branch" tailpiece with a 3/4 inch branch. ...
kitchen sink drain leak1/23/2011
  Q: I have a leak in my kitchen drain and would like to try to fix myself if possible. Problem is ...
  A: This piece is called a "flanged" tail piece. The "couplings" are called slip joint nuts. The slip ...
Old tub with clog1/23/2011
  Q: My wife and I just purchased a home built in 1919 with all original plumbing and tubs. On the second ...
  A: I think the pull-up part is the stopper. I would advise caution snaking any lines in this old ...
copper tubing1/22/2011
  Q: Can I use solder for gas or does it need to be flare fitting. Thanks, Dan
  A: No, soldiered joints are not permitted. Joints are required to be brazed with materials that have a ...
Slow running hot water faucets all over house1/22/2011
  Q: I have 2 bathrooms, washing machine, and kitchen sink. All the hot water at all locations runs very ...
  A: This is usually a sign that the old galvanized steel pipes are starting to clog up with hard water ...
Replacing Copper Pipes1/20/2011
  Q: We are currently in the process of determining liability for the following situation: On Friday of ...
  A: In defense of the plumber, he could not have known that the house is ungrounded or improperly ...
Replacing Copper Pipes1/20/2011
  Q: We are currently in the process of determining liability for the following situation: On Friday of ...
  A: Nice mess you've got there! It sounds like the original electrical panel was not properly installed ...
hot water issues1/20/2011
  Q: We built a house in Southern Nevada 5 years ago. We have 2 electric hot water heaters and a water ...
  A: There are several possible causes for this. 1. Deteriorating galvanized steel pipes, either in the ...
will this plumbing configuration work?1/20/2011
  Q: I decided to make a bathroom from scratch and am really concerned about the configuration of the ...
  A: 3" drain allows for air space for venting above the flow line of the pipe. This is how they "flat ...
will this plumbing configuration work?1/19/2011
  Q: I decided to make a bathroom from scratch and am really concerned about the configuration of the ...
  A: While not to code, it should work okay. The toilet should have it's own vent. Using the upstream ...
Banging niose in pipes1/18/2011
  Q: every time I turn on the shower or the faucets in the master bathroom, as soon as the water starts ...
  A: There are two problems that could be causing this. When pipes heat or cool, they expand and contract ...
3 story home with backup issues1/18/2011
  Q: OK.. Where to start. Bought 4 level home(including above grade basement) that was about 90% ...
  A: I know this can be very frustrating. Sabotage came to my mind as well. I've seen it on my own ...
washer hose connection1/17/2011
  Q: .an easy one for you here im sure! after years of having a washer connected to the faucets, when a ...
  A: I typically use "channel lock" type pliers with curved jaws that conform to the shape of the fitting ...
bathtub drain trip lever screws broke off1/16/2011
  Q: When removing the bathtub drain trip lever, the screws were so rusted that they broke off, and 1/2 ...
  A: Ouch, tough situation. Not much room to work. If you cannot get the screws out, you will need to ...
Washer Hookup1/13/2011
  Q: Yesterday I disconnected my washer hot water in order to hook up a hose to use hot water outside. ...
  A: I would just replace the washer in the end of the hose. After being used for several years, the ...
upstairs leak1/12/2011
  Q: i recently changed a trip lever and the rubber gasket behind it on an upstairs bathtub. Since then ...
  A: Getting a new foam gasket in place this way is tricky. As I said, they are tapered and must go in ...
Toilet Overflow Tube Height1/12/2011
  Q: Dana, I may have figured out how my "toilet from hell" can be fixed, but I can't seem to find a ...
  A: The system is designed by the manufacturer. There is no "recommended" height for the overflow tube ...
Toilet Overflow Tube Height1/12/2011
  Q: Dana, I may have figured out how my "toilet from hell" can be fixed, but I can't seem to find a ...
  A: Most areas of the country have adopted the low flush toilets that only use 1.6 gallons per flush as ...
upstairs leak1/11/2011
  Q: i recently changed a trip lever and the rubber gasket behind it on an upstairs bathtub. Since then ...
  A: Did you change the entire trip waste, including the drain part called the shoe? Did the leak occur ...
water heater safety tank1/10/2011
  Q: I have an amtrol pro flow water heater safety tank that is full of water ,its weight is putting ...
  A: This should be a diaphragm type tank. If you are getting water from the air fill valve, the ...
Leaking cast iron pipe/pvc conection1/9/2011
  Q: I have had trouble eliminating a leak where a 2" PVC horizontal waste line goes into a 4" vertical ...
  A: At this point, I would break out all the previous attempts at patching and try to wire brush around ...
toilet and shower back up1/8/2011
  Q: I've had a slow drain in my shower (upper level) for a couple of weeks. Last week my toilet (lower ...
  A: Your slow drain problems may or may not be related. On a two-story house, there are several paths ...
need iron-to-copper transition fitting on water intake1/6/2011
  Q: I am working on 1906 brick house. The incoming water line is 3/4" iron. Want to install new ...
  A: As you probably know already, contact between dissimilar metals creates electrolysis, a transfer of ...
leak from upstairs bath,to downstairs ceiling1/6/2011
  Q: How do I fix leak from upstairs bath to downstairs ceiling/already cut ceiling to look for ...
  A: You will likely need to open the ceiling and possibly the backside of the wall at the head end of ...
Water Heater Clearance to Drywall1/4/2011
  Q: I own a condo in Chicago that I am attempting to sell to my relocation company. They completed an ...
  A: The manufacturer's installation instructions always supersede the code. The allowable clearance ...
Glacier bay kitchen faucet "lost" Pressure after using PUR Water filter1/3/2011
  Q: Bostik, we had a PUR water filter attached to the glacier bay faucet. After that water filter ...
  A: All plumbing fixtures are designed to handle up to 80 PSI pressure. If your pressure is higher than ...
im lost1/2/2011
  Q: mr. bostick, apparently i have a freeze-up somewhere in my ...
  A: Bummer! Just to be clear, are we talking frozen as in ice? Assuming that it is..........as you have ...
help1/2/2011
  Q: my toilet water is going to my bathtubs.what is going on.i need help please,!!!
  A: You have a stoppage in the sewer line that is causing a back up into the tub. The tub drain outlet ...
very slight drip from valve1/1/2011
  Q: I recently helped to replace a bathroom faucet, where we disconnected the supply lines with wing-nut ...
  A: Yes, I understand. That is exactly what I'm talking about. Those shut off valves are called angle ...
Wobble Of Toilet Tank12/31/2010
  Q: Replaced seal ring and bolt gaskets on toilet tank. All are tight, and tank is not leaking, but tank ...
  A: You are correct, the tank should not wobble. It's a fine line between over tightening the bolts and ...
Water heater vibrations12/30/2010
  Q: Mr. Bostic, great web site! I have a question for you: Is it normal to feel vibrations in the gas ...
  A: I've never noticed any significant vibration from units like these. I suppose there is some to be ...
Leak beneath sink12/30/2010
  Q: There is water that leaks beneath the faucet where it sets on top of the sink. It leaks into the ...
  A: Yep, those little details are relevant. Yes, the water is going through the faucet and out the open ...
Water pressure in kitchen faucet12/30/2010
  Q: recently replaced Moen 1225 cartidge for the single handle kitchen unit. The cold water now has a ...
  A: There are a number of possibilities: 1. Mis-installation of the cartridge. It is only supposed to ...
New Shower, Toilet, & Vanity12/29/2010
  Q: One of my kids is moving back home(economy) and I do not want him in the house. Need our peace and ...
  A: There are a lot of "it depends" attached to this answer. It is possible but....... Where is the ...
in wall washer Pea trap and vent12/29/2010
  Q: My objective is to install an in-wall pea trap to the existing drain and vent,and install an Oatey ...
  A: Washer drains are supposed to be 2 inch, per code with 1-1/2 inch vents. Older ones from the 40's ...
Leak beneath sink12/28/2010
  Q: There is water that leaks beneath the faucet where it sets on top of the sink. It leaks into the ...
  A: The leak could be coming from around the base of the faucet trim plate. In that case, the faucet ...
pipe connection to washer12/28/2010
  Q: .to prepare for a new washer, i am trying to take out the hoses that are currently connected to it. ...
  A: Congratulations on the new washer. I think you will find that the new ones use a lot less water. ...
flooring under kitchen sink12/28/2010
  Q: I have seen stainless steel sheeting on the floor of cabinet under the kitchen sheet. It is dimpled ...
  A: I'm not aware of any pre-made metal floor inserts. I would check with a local sheet metal supplier ...
WATER PRESSURE12/26/2010
  Q: Happy holidays, my name is Todd Bradley and I live in a 4 story town hm. @ 2800 sq.feet. The hot ...
  A: It's as easy as doing a search on "pressure booster systems domestic" Here's one out of 119,000 ...
Connect a washing machine to an unthreaded tap12/26/2010
  Q: We live in a rented apartment and were trying to figure out how to connect our washing machine to ...
  A: H Mia, These are not easy to find but here's one that might work for you. ...
WATER PRESSURE12/24/2010
  Q: Happy holidays, my name is Todd Bradley and I live in a 4 story town hm. @ 2800 sq.feet. The hot ...
  A: The building codes recognize 40 to 80 PSI as an acceptable pressure. Anything more than 80 PSI is ...
Wax Ring Leak?12/23/2010
  Q: I have a bathroom toilet question about a possible leaking wax ring. The toilet was installed on a ...
  A: Where are these screws that you can pull out? In 1979, toilets were typically fastened down to the ...
air in water line12/22/2010
  Q: is there some kind of device that can remove air from the water lines on the cold side. i have a ...
  A: Why do you think there is "air in the lines"? Does air come out when you use a faucet? Do the lines ...
cprice@msandorffy.com12/20/2010
  Q: We are considering converting our attached garage to living space. I am wondering if it is possible ...
  A: It might be possible. As they say, anything is possible if you can write the check. Most garages ...
plumbing12/20/2010
  Q: I am currently finishing my basement and I am at the point were I have to run my drain for the ...
  A: Plumbing School 101 - Start: Every fixture connected to a sewer drain line needs to have a P-trap to ...
air in hot water line12/19/2010
  Q: I have a water softener in our house and it seems that latley we have been getting a fair amount of ...
  A: How is this manifesting? Are the fixtures sputtering when used or is it "milky" water on the hot ...
electric hot water heater12/18/2010
  Q: We had an 80 gallon Rheem (82MXR52-2) electric water tank installed on Jan.25, 2004. It failed ...
  A: Unfortunately, something odd is going on here. This should not happen. Hot water tanks have "anode ...
Black beads in faucet12/17/2010
  Q: I believe my softener have gone bad, I have low water pressure in small black beans in my sinks. Is ...
  A: In my experience, water softener resin beads are amber, not black. It may be something else. Try ...
Leaky pipe under kitchen sink - how to secure the circular nut properly12/15/2010
  Q: Bostick, I was wondering if you have suggestions for how to secure these pipes under the sink? For ...
  A: These are called "slip joints" and they rely on friction to stay together. The threads do not ...
Pressure Switch (pumptrol 9013)12/14/2010
  Q: I bought a Pumptrol 9013,the fixe settings is 20psi to turn ON,and to turn off is 40psi,i made and ...
  A: According to the data sheet, these pressure control switches have a range of 20-65 psi. 10 psi may ...
Sump Pump Problem After Shower Insltalation12/14/2010
  Q: I had a shower installed in the laundry room which is located on the ground floor over the basement ...
  A: It is very hard to diagnose this issue remotely. I can't see or hear what is going on. One thing ...
Sump Pump Problem After Shower Insltalation12/14/2010
  Q: I had a shower installed in the laundry room which is located on the ground floor over the basement ...
  A: Ear plugs? Just kidding. Without seeing the installation it is hard to determine what to do. It ...
Sump Pump Problem After Shower Insltalation12/14/2010
  Q: I had a shower installed in the laundry room which is located on the ground floor over the basement ...
  A: It sounds like the "plumber" has drained the shower into the sump pump basin or piping either ...
gas line12/12/2010
  Q: I just finish my in simi valley ca I need to install a gas line and I need to know how deep is I ...
  A: Ventura County follows the 2007 California Plumbing Code until 1/1/2011. That code specifies 12 ...
stink pipe12/11/2010
  Q: how do you clean out the stink pipe?
  A: I'm not familiar with that term. if you mean the plumbing vent pipes, they can be snaked (usually ...
New Hot Water Tank Leaking12/11/2010
  Q: Just installed a new State Water Heater Model No. ES650S0lSG and it leaks at the Hot water threaded ...
  A: I believe the plastic rings are just to identify the hot and cold inlets and outlets making it ...
toilet tank fill up12/9/2010
  Q: I replaced the flow valve in my tank,when I turn on the water if I open the water valve to much the ...
  A: The time that the tank takes to fill is really sort of inconsequential unless you are waiting to ...
Hot water heater12/8/2010
  Q: His hot water heater just quit heating water. He replaced the heating elements and the theromstats . ...
  A: This is difficult to diagnose without actually being there. Basic troubleshooting procedure applies. ...
Shower access panel12/7/2010
  Q: Dana, I replaced our shower faucets a while back and had to break/chop through metal lath and wet ...
  A: First, replacement of in-wall valves is rarely needed. All the serviceable parts are accessed though ...
Leaky valve steam faycet12/4/2010
  Q: *<shower >I'm not familiar with steam faucet. I just talk to a lady and she mentioned once the ...
  A: I'm not really sure what you are talking about here. Is this a steam shower"? There are several ...
leaking shower valve/knob12/3/2010
  Q: My husband tried to stop a leak in the shower faucet by replacing the washers in the shower valves. ...
  A: It depends on the make and model of the valves but most of these kind have some system of tightening ...
Drain from washing machine12/2/2010
  Q: The drain for my washingmachine is overflowing when the water empties from the machine. I have used ...
  A: I think you need need more snake. You have not reached the restriction yet. Have the drain snaked ...
Milky water coming out of one hot water faucet12/2/2010
  Q: I have an issue where, on only one hot water faucet in my house, the water comes out milky white, ...
  A: Does the water go clear after sitting for a while? It may just be excess aeration. Try removing ...
Broken Toilet Flange12/1/2010
  Q: Recently tried to repair a broken toilet flange. I own a home that was built in 1992. The toilet ...
  A: Drilling concrete can be hard or easy, it depends on the tools used. The best way is to use a hammer ...
Moved Washing Machine from downstairs to upstairs12/1/2010
  Q: We recently had a handyman move our washer and dryer upstairs. We have a bi-level house and the ...
  A: You have got a lot going on here. Most handymen have enough skills to get themselves into trouble ...
Kitchen Faucets11/28/2010
  Q: I have had several kitchen faucets "go bad" on me. They either leak or the swivel spout becomes ...
  A: I would stick with the major brands like Kohler, Delta, American Standard or Price Pfister. They ...
order of plumbing components11/28/2010
  Q: We are lucky enough to have our own well and enjoy excellent water. After storms the water was ...
  A: This appears to be a problem with filter capacity. The one you installed is too small/fine and does ...
Gas Dryer Hook up11/24/2010
  Q: I had a gas leak in the flex pipe that brings the gas to the dryer. PG&E turned off the gas at the ...
  A: It depends on the age of the dryer. Older ones may have to have the pilot lit. Newer ones have ...
Washer/ Utility Sink on same drain11/22/2010
  Q: I would like to install a utility sink on the other side of the wall from my washer. Can I put a ...
  A: This is getting technical. What you want to do is called a "wet vented drain" and it technically ...
gas water heater11/22/2010
  Q: My natural gas water heater is leaking off and on from my pressure relief valve, I replaced it and ...
  A: Your system needs an expansion tank installed on the hot water pipes at the heater area. It ...
URC toilet11/20/2010
  Q: I have a question about my Universal Rundle toilet flush system made in the early 80's. My model ...
  A: The spigot should not run all the time. That water is just going the bowl and down the drain ...
bathroom shower clogged up11/20/2010
  Q: "My bathroom shower drain is clogged up.. It drains a little its not completely clogged up but ...
  A: The most likely cause is hair. Try removing the the grill top and and pulling out the gob of hair ...
Toilet Clog - Possibly a Wash Cloth11/19/2010
  Q: A toilet in my parent's condo is clogged. My mom thinks (but is not certain) that the clog is from ...
  A: There a lot of "depends" here. It depends on the condition of the drain pipes; old, rough and ...
Smell when running bath water11/19/2010
  Q: for about the past month or two every time we run the bath water in my daughter's bathroom there is ...
  A: The only source of chlorine in the water that I'm aware of is from the city water system and then it ...
Toilet Clog - Possibly a Wash Cloth11/19/2010
  Q: A toilet in my parent's condo is clogged. My mom thinks (but is not certain) that the clog is from ...
  A: I think that while possible, it's very unlikely that a washcloth would clog a toilet. The opening ...
Kohler K310 Finial Traditional Widespread faucet11/17/2010
  Q: We bought a new home and it has these Kohler faucets which are leaking. We want to replace the ...
  A: This is often a problem with oddly shaped decorative trim, especially if they are tapered like these ...
Sewage drain in my basement11/17/2010
  Q: There is a sewage drain in the middle of my basement. It is covered by only the carpet. I am doing a ...
  A: The drain needs to be kept available. Yes, it's a good idea to pour some water down it once a week ...
new Brass Craft Anti-Siphon Fill Valve "leaks"11/17/2010
  Q: My old valve was occasionally "dripping" inside the tank. Being conscious of our water consumption i ...
  A: There are two parts to a toilet flushing system, the fill valve or ballcock that lets the water in ...
pipes rattling.11/17/2010
  Q: I installed a Grundfos recirc pump on my water heater a year ago. I installed the valve in the hall ...
  A: I don't think the two are related. Most likely cause is a worn/loose washer in the shower valve. ...
Kohler K-10412, can't remove bonnet11/16/2010
  Q: My faucet leaks, appears to be a cartridge/o-ring issue. Very small leak from under bonnet when ...
  A: It's probably just grunged up with hard water scale. Try soaking it by wrapping a rag or dish towel ...
Noisey Pipes11/15/2010
  Q: I recently replaced the PVR in our 1975 built 4/2.5 slab house. The PVR was located sheetrocked in ...
  A: If you used pre-manufactured fittings for the transitions it should be fine. This situation is a ...
Noisey Pipes11/14/2010
  Q: I recently replaced the PVR in our 1975 built 4/2.5 slab house. The PVR was located sheetrocked in ...
  A: Nice little project. I should mention a couple of tips here. Any plastic to metal transition should ...
Mark IV Ballcock11/14/2010
  Q: Sporadically, the ballcock opens for 2 - 3 seconds, then closes. It is intermittent, but goes on ...
  A: This is usually the symptom of a leaking flapper in the fill valve at the bottom of the tank. It ...
1B1 Master Mark IV Ballcock11/13/2010
  Q: I have a 1B1 Master Mark IV Ballcock in my toilet with no tube from the valve nipple to the ...
  A: yes, water should come out the nipple and be directed to the overflow. This is what refills the ...
water leak11/13/2010
  Q: i have installed a new fiber glass tub two months ago and the water is leaking around the ...
  A: When you install a new tub the tile backer and waterproof membrane is supposed to go down and ...
Shower/tub11/12/2010
  Q: I have a shower/tub combo valve.I want to do away with the tub spout and make it shower only.Is this ...
  A: Yes, that will work if you have the type of spout that turns on the shower by pulling up on a knob ...
Moen single handle faucet11/12/2010
  Q: I changed a moen cartridge because it drips , that fixed the problem but the faucet won't stay open ...
  A: Not sure why this is happening. Possibly the wrong cartridge got installed? I'm not aware of any ...
Plumbing Issue11/11/2010
  Q: Water backs up into one of our 2nd floor bath tubs when it rains. The line has been snaked a couple ...
  A: This is very strange. I'm afraid that this is something that someone locally will have to sleuth ...
Smell when running bath water11/11/2010
  Q: for about the past month or two every time we run the bath water in my daughter's bathroom there is ...
  A: I'm not sure what would cause a "chemically" smell. Smells from drain traps are usually from ...
Water Pressure11/11/2010
  Q: I put a guage on the water valve near the pressure relief valve, the guage read 138 psi when I ...
  A: A static reading like the one you made is only part of the story. If you are on a "city" system, ...
Toilet gurggles and bubbles11/10/2010
  Q: I have a toilet that when flushed, it acts like it's going to overflow. When it fills back up, there ...
  A: There is a good chance that there is a partial clog in the lines somewhere. Liquid will pass but the ...
toilet tank leak11/7/2010
  Q: I have leaks in my toilet tank from around the three bolts holding the tank to the bowl. The seals ...
  A: About the only way if the bolts are frozen is to use a hack saw blade to cut them of between the ...
Sewage drain in my basement11/7/2010
  Q: There is a sewage drain in the middle of my basement. It is covered by only the carpet. I am doing a ...
  A: The drain is there for a reason so it's probably not a good idea to seal it off. It is there to deal ...
Septic Problem11/3/2010
  Q: I recently finished a down stairs bathroom. I have a basement. I found the septic tank and connected ...
  A: The usual reason that one gets sewer gases coming back into the house is problems with a missing ...
Pipe sizes10/31/2010
  Q: Can you please tell me what size plumbing is used where the Shower Rose connects to the plumbing in ...
  A: Not familiar with that term "shower rose". Can I assume you are talking about the shower's spray ...
discharge.10/29/2010
  Q: do i need increase the height of my overhead tank to have my shower discharging.though some shower ...
  A: With a gravity type water system that you are describing, the height of the source determines how ...
Need to move washer to another drain.10/28/2010
  Q: I have 2 drains in my basement a main and a secondary. My washer currently drains into the ...
  A: Proper snaking should have cleared the line. If you did it yourself, you may not have done a good ...
Water pipe hammer10/28/2010
  Q: Toilets on the main floor and the basement initiate a staccato hammer at the onset of filling that ...
  A: I suspect the problem may be with the old regulator. It has a spring loaded diaphragm inside to ...
Garden tub faucet, would like sprayer attachment10/24/2010
  Q: I live in a mobile home that has a garden tub in the master bathroom. The garden tub does not have ...
  A: The spouts of spa tubs (garden tubs) are unique to the whole valve assembly. A replacement spout ...
Backing up into my tub...10/24/2010
  Q: We just moved into a House , And 2 days ago I did 2 loads of Laundry and a sink of dishes and My son ...
  A: Bummer! Being Sunday, you will pay a premium rate to get a rooter guy out there. There is a ...
cooper pipe split10/23/2010
  Q: We have a well and the cooper pipes going to and from the holding tank and water heater split. They ...
  A: Splitting copper is usually from freeze issues. If this in not the case then there may be water ...
Fluidmaster 400 Toilet Fill Valve10/23/2010
  Q: Is the small rubber washer inside a Fluidmaster 400 Fill Valve necessary? My toilet was noisy and ...
  A: Rubber parts deteriorate from chlorine in the water. I would assume that Fluidmaster does not put in ...
water leak10/22/2010
  Q: we see a wet spot in the ceiling of the family room right below a bathroom. We hear a drip but ...
  A: Opening the ceiling may be the only way to actually find what is leaking. It may not be directly ...
water sound behind upstairs wall.10/22/2010
  Q: Upstairs I hear water rushing behind the shower wall. I opened the wall and found everything dry. I ...
  A: Very strange. Is this sound from the waste and vent lines like water is draining? Or is it coming ...
Drain in concrete shower stall10/21/2010
  Q: I've got a shower stall in a bathroom. The sink drain and toilet are roughed in, and I thought the ...
  A: This space may have been intended for a tub at one point and then changed. Shower drains only need ...
Drain in concrete shower stall10/21/2010
  Q: I've got a shower stall in a bathroom. The sink drain and toilet are roughed in, and I thought the ...
  A: This looks like a typical "box out" that is done for a tub. In these, the stub-out would come from ...
bathroom sink handle spontaneously popping off?10/20/2010
  Q: I was out of town for 2 days and got a call from my landlord that there was flooding coming from my ...
  A: Neither have I! Very strange. The stem (the part the handle is attached to) in held in place by a ...
Mobile Home water pressure10/19/2010
  Q: What would cause the water pressure to be low only in the kitchen and laundry room cold taps? When ...
  A: Low flow rates at fixtures can be caused by several things. The most common when it is not ...
outside water pressure10/19/2010
  Q: Over the past month or so I have noticed that the water pressure is very low when trying to water ...
  A: Any regular plumber should be able to handle this problem. It may just be a faulty hose faucet. It ...
Mobile Home water pressure10/19/2010
  Q: What would cause the water pressure to be low only in the kitchen and laundry room cold taps? When ...
  A: The most likely problem is a clogged aerator on the end of the spout. Try removing it and see if the ...
Singing Pipes10/19/2010
  Q: I have a "singing" pipe (quite loud) coming from under one of our bathrooms faucets only when the ...
  A: From your description this is likely being caused by a loose or worn washer on the cold faucet. ...
outside water pressure10/19/2010
  Q: Over the past month or so I have noticed that the water pressure is very low when trying to water ...
  A: Are you using a sprinkler system or a hose from a faucet on the house? If it's a sprinkler system ...
Toilets, tubs gurgling; Toilets not draining10/18/2010
  Q: and thanks for taking the time to read this question. This morning, we woke up to find that when ...
  A: Since this appears to be happening throughout the house, I suspect that there is a main line ...
1978 Mobile10/18/2010
  Q: I have a 1978 Ranier mobile home. Both bathtub faucets have rusted clear through the bottoms and its ...
  A: Given the fact that you have all this rust happening, you probably have galvanized steel pipe for ...
shut off valve10/17/2010
  Q: I cannot seem to turn off water to my condo using the supply line shut-off valve located in the ...
  A: Unfortunate situation. Gate style valves can often fail. I prefer the lever type ball valves for ...
Plumbing Diagram of Bidet Installation Next to the Toilet10/14/2010
  Q: I just read your response about the installation of the Bidet. Could you please include a diagram? ...
  A: A Bidet plumbs exactly like a lavatory sink. The only difference is that it is closer to the floor ...
shower pressure problem10/13/2010
  Q: My renters have been complaining that the water pressure in the shower drops during the middle of a ...
  A: Odd problem. This is something usually associated with single handle, pressure balancing type ...
Leak in bathroom10/12/2010
  Q: I hope you can help me. After I got out of the shower this morning (upstairs bathroom), my bathroom ...
  A: You are correct, if it is a water supply pipe that is under constant pressure, it would leak all the ...
water under tub10/11/2010
  Q: ok well there is a small door that we can open (in a closent) and there is alot of water sitting in ...
  A: No, there should not be any water in that area. If there is, something is leaking and needs to be ...
oil in sump pit10/10/2010
  Q: Where in the world would oil that comes into our sump pit be coming from? The screen is caked with ...
  A: It would not seem that laundry residue would smell like crude oil. I s this pump for waste water or ...
Sewer/Baffle10/8/2010
  Q: when do not need to put a baffle in when you care connecting to the sewer (San Mateo county, CA)
  A: I'm not sure what you mean by "baffle." If you mean a backwater valve or check valve in the sewer ...
mixit diverter10/7/2010
  Q: I tried to replace my Mixit faucet and the piece that holds the screw to the diverter handle came ...
  A: So it's the actual stem and cartridge you replaced. I'm not sure what controls the rotation of the ...
mixit diverter10/5/2010
  Q: I tried to replace my Mixit faucet and the piece that holds the screw to the diverter handle came ...
  A: I'm not real clear about which part you need. Here is a link to the parts breakdown for a Mixit ...
Slow draining sink, I've tried all the basics, what now.10/1/2010
  Q: I have a slow draining kitchen sink. It is a double sink with a garbage disposal and dishwasher. I ...
  A: Don't you just hate it when you "fix" something and it gets worse? ;( Have you snaked the drain ...
dribbling slip joint9/30/2010
  Q: I am trying to install a basin type sink on top of a custom vanity top that i made with ceramic ...
  A: Alignment can be an issue with slip joints. The won't tolerate much out of line. You know you can ...
Toliet - Bubble When Flushed/Incomplete Flush9/30/2010
  Q: When I flush the toliet it does not completely flush with minimal paper in it. Also, when the ...
  A: It is possible that the toilet is faulty. Everyone makes mistakes and it could have a bad casting ...
Hot Water Tank Setting9/30/2010
  Q: I have a a new home boiler instaled and the hot water is scalding. The engineer has set the ...
  A: That's way too hot and poses a scalding danger, especially if someone comes in that is unaware of ...
pipe noise9/24/2010
  Q: after we run the water the pipes start vibrating and make alot of noise what could be wrong thankyou
  A: There could be several problems here. It could be thermal expansion caused by heating water which ...
pipes in the wall9/22/2010
  Q: I am going to put shelves on the wall that is between the dining room and the bathroom. I want to ...
  A: There are two types of pipes inside the walls. Usually metal like galvanized steel or copper for ...
Sink too low. Drain too high.9/16/2010
  Q: Swapped out the old vanity top with a new one from big box store. The sink depth is greater than ...
  A: Yes, I do understand. Been there, done that, as they say. Leaving everything as it is now will just ...
Air in my Waterlines9/15/2010
  Q: What's the best way to remove air from my waterlines servicing 3 exterior spigots? I have weak ...
  A: What makes you think that there is air in the lines and that it is causing the low pressure? Is it ...
Water pressure9/15/2010
  Q: I have a 1 inch supply into the house. Installed a 1" house filter. Prior to this I noticed the ...
  A: While 41 PSI is technically still within the range of "usable" pressure, it's not very good or ...
hudie rim9/15/2010
  Q: Where can I purchase a hudie rim for a 19inch oval cast iron bathroom sink
  A: A plumbing supplier should have this item. A hardware store or big box store like Home Depot or ...
Shower pressure suddenly stopped9/14/2010
  Q: In the shower tonight, in mid shower the water pressure goes to about a third of what it was. Still ...
  A: It sounds like something may have gone wrong with the shower valve itself. If it is a "anti-scald", ...
Sewer clog: am I being ripped off?9/13/2010
  Q: I have a very old home (150 years, give or take), and don't have a lot of information about when the ...
  A: There is always the possibility of damage resulting from jetting. It's pretty aggressive. But, ...
Sewer clog: am I being ripped off?9/13/2010
  Q: I have a very old home (150 years, give or take), and don't have a lot of information about when the ...
  A: The cost for installing a clean out really depends on the conditions at hand, and the depth of the ...
running water in toilet bowl9/12/2010
  Q: I've had water trickling into the toilet bowl for a month and my bill went up $40! Today I replaced ...
  A: The way to test if the water is leaking from the tank, through the flapper is to put a bit of food ...
noisy water flow9/11/2010
  Q: I have a single story, slab house with the water heater in the attic over the bathrooms. The ...
  A: The noise from water flow is a function of how the pipes were installed and the type of material. ...
compression fittings9/11/2010
  Q: Can a compression fitting be reused after it has been installed once? Specifically I have a shut ...
  A: It depends on the kind of pipe and fitting. If it is copper pipe, you cannot usually reuse the brass ...
leaking (new) pop-up assembly9/10/2010
  Q: I just installed a new brass pop-up assembly in my bathroom sink because the older plastic one was ...
  A: Very frustrating. This is a threaded tail piece. It has very fine threads that screw into the bottom ...
water tank pressure9/8/2010
  Q: My new tank used to go to 40lbs and shut of, coming back on @20lbs. Inside tank pressure is 28 ...
  A: This is not my area of expertise but there are a couple of things to check. Is the tank "flooded" ...
Kitchen sink leaking9/7/2010
  Q: but not when it is off. I know I need a top repair kit as it leaks from the faucet when turned on. ...
  A: This is difficult to diagnose without actually seeing what is going on. There could be many places ...
Snaking a toilet9/7/2010
  Q: My toilet seems to be lacking in pressure when I flush. Even if I hold the handle down until it is ...
  A: It is possible that the line has become clogged. Due to it's design, it cannot easily be snaked ...
leak9/6/2010
  Q: Have moisture and mold in basement. Cannot see where it enters. Water companies want to dig trench ...
  A: Water intrusion issues can be a problem and often difficult to pin down. Having them occur in ...
Washing Machine Drains/Kitchen Sink Drains9/5/2010
  Q: I have an old 60's ranch home, and the washing machine water sources and drain are in the garage, ...
  A: The washer and kitchen sink are often on the same drain line. You need to have the lines ...
Adding a faucet (outside)9/4/2010
  Q: I have a faucet on one side of the house and would like to install another one near the front ...
  A: You are correct, PVC or most other plastic piping (PEX, PB, ABS) does not handle UV very well and ...
random gurgling sound from drains from different part of the house9/4/2010
  Q: I have been hearing a lot of random gurgling sound from the drains in different parts of my house. ...
  A: This sounds suspiciously like a "phantom flush" situation. This is caused by a worn out flapper in ...
slab leak/hot water9/1/2010
  Q: the tile floor in bathroom is hot for days or weeks %26 it is near the hot water heater. What ...
  A: Under slab leaks are a major pain. Worse yet, they are a symptom of things to come. Some are caused ...
Toilet woes8/31/2010
  Q: Dana, thanks for taking my question. I've just replaced the flapper in my toilet tank. My problem ...
  A: Such minor problems can be a major annoyance. The solution depends on the flush system used in your ...
ejector pump8/31/2010
  Q: Is it unusual that the kitchen sink and garbage disposal use the basement ejector pump? The ...
  A: There would be some expense. How much does it cost to replace the ejector pump every few years, not ...
Noise from pressure tank.8/30/2010
  Q: I have municipal water. There is a small tank - probably 2 gallon that is attached to the waterline ...
  A: As far as I am aware, there is no "pressure reducing tank" system available. This is probably an ...
polybutylene pipes8/29/2010
  Q: In your experience, how likely are homes built in the late 1980's with polybutylene pipes to ...
  A: There are too many variables here to give you a potential cost without actually seeing the ...
leak in upstairs shower HELP!!!!!!!!8/29/2010
  Q: I need some help with a mysterious water leak in my second floor shower that is leaking into my ...
  A: Perplexing problem. This would be something a local tile expert should investigate. It's not really ...
polybutylene pipes8/28/2010
  Q: In your experience, how likely are homes built in the late 1980's with polybutylene pipes to ...
  A: Early implementations of PB pipe were problematical. Factors contributing to system leaks include ...
Cost to install tankless water heater8/27/2010
  Q: A local plumbing company is offering to sell and install a Rinnai R75LSiN Tankless Water Heater for ...
  A: That model is available for $921.xx on Amazon with free shipping right now ...
heat tape for freezing sewer line8/27/2010
  Q: Is there a heat tape available that can be buried under ground next to a shallow sew line to keep it ...
  A: I have not found any heat tape that is usable underground. All the brands I looked at such as ...
toilet is hissing on flush and refill8/25/2010
  Q: My toilet makes this kind of hiss as it refills. I read someone else had this question and the ...
  A: The noise may just be some small debris caught in the angle stop (shut off valve)near the floor that ...
cast iron clawfoot tub8/25/2010
  Q: We want to install a vintage clawfoot tub in place of our ceramic shower stall. My husband thinks ...
  A: Installing a claw foot tub is all about the "look" rather than function. Yes, it can be used. ...
installing a cast iron sink8/24/2010
  Q: We want to install a cast iron kitchen sink but are wondering if we need to have a stand or support ...
  A: It should not be a problem. I've installed dozens of these in laminate counters. The critical part ...
Plumbing Chemical Coming into Kitchen8/23/2010
  Q: A plumber fixed a leak by replacing PVC pipe in front of our house this morning. 2 and 1/2 hours ...
  A: It was probably a solvent he used to clean the pipe before gluing it. Guess he was a bit sloppy in ...
eurostream faucet8/20/2010
  Q: can you replace the washer seats in mod 12a234cp eurostream bath tub faucet is so what tools do you ...
  A: That model number returns no results for Eurostream bath tub faucets. If it is a single handle ...
faucet odor8/15/2010
  Q: i installed a cheap chineese kitchen sink/faucet combo which i got from lowes, 8 months ago. i ...
  A: Without doing a chemical analysis it's hard to tell. You are probably right. Something in your ...
kohler k6350 leaking on handle8/12/2010
  Q: two month old kohler K6350 keep leaking on handle when turn on and off replace the new valve kit ...
  A: Comes a time when you have to cut your losses. I think the faucet is faulty. They should replace ...
kitchen faucet8/9/2010
  Q: Everytime I turn the direction of my kitchen faucet it makes a squeaky sound. How do I fix this ...
  A: There is a special grease called "stem grease" that is used on this area. The faucet needs to be ...
backflow valve8/8/2010
  Q: installed irrigation system.installed back flow valve.when irrigation system shuts off water sprays ...
  A: It sounds like the pressure on the irrigation system may be too high. Most normal anti-siphon valves ...
About the business of plumbing...8/7/2010
  Q: Dana: I do not know if my questions are appropriate for this site, but it is information I need from ...
  A: I'm not a plumber, I just play one on TV! LOL Actually, I am a General Contractor with subs in ...
Hooking up a garbage disposal8/5/2010
  Q: I just purchased a Waste King Sink Disposer, 1/2 Hp SS2600 and I going to try to install myself and ...
  A: I feel your pain! LOL, kitchen sinks can be a real headache to get it all right. It can be done but ...
toilet flushing problem8/5/2010
  Q: I have to hold my toilet handle for the entire flush (5+ seconds). How can I fix this so I just push ...
  A: The "flapper" portion of the flushing system is what controls this. There can be several things ...
slab leak7/31/2010
  Q: We recently bought a 5-year old slab house. It is couple of months that we have noticed the ground ...
  A: Sewer leaks are a possibility. There would usually be a smell associated with that. The wast lines ...
slab leak7/30/2010
  Q: We recently bought a 5-year old slab house. It is couple of months that we have noticed the ground ...
  A: It certainly sounds like there might be a leak. Gravity will cause the water to move down and, ...
drains7/29/2010
  Q: I'm installing a new sink in the bathroom. The plumbing is already in the wall. So I'm going to ...
  A: Standard lavatory sink drains are 1-1/4 inch a the sink outlet. Normal plumbing drains are 1-1/2 ...
noisey pipes7/29/2010
  Q: after returning from a vacation, when we turn on the hot water on the kitchen faucet we get a loud ...
  A: "Making noise" is pretty generic. What kind of noise? Banging, moaning, shrieking like a banshee? ...
Shut off valve below the bathroom sink7/28/2010
  Q: I'm trying to shut off the water below the bathroom sink because I'm installing a new vanity. My ...
  A: There in lies the rub! With old fixtures/valves/systems one never knows what one will run into. ...
Shut off valve below the bathroom sink7/28/2010
  Q: I'm trying to shut off the water below the bathroom sink because I'm installing a new vanity. My ...
  A: Yep, the valves are older than dirt. LOL This is not an uncommon problem with old systems. At this ...
Water Heater Vibration7/26/2010
  Q: I live in a 2- story townhouse. We have a two year old GE 38 gallon gas water heater. This problem ...
  A: Good name! LOL What GE is talking about is when a cake of hard water deposits develops in the bottom ...
Replacing Pewx Fitting with Conch Clamps7/26/2010
  Q: I live full time in a 36 ft fifth wheel RV. The OEM plumbing is a combination of 1/2" pex with ...
  A: PEX pipe connections are very finicky and many systems require a proper cinch clamp and tool set at ...
Basement drain/trap7/25/2010
  Q: I have an OLD basement drain/trap and the rubber check valve is not sealing to stop water from ...
  A: Removing the screws should allow you to remove the top and access the flapper mechanism. Even then, ...
Shower delivers no hot water NEW INSTALL7/24/2010
  Q: I had a Belanger Shower faucet installed by a person who says he is a plumber 3-4 years ago. Had ...
  A: First, This appears to be a Canadian brand that I'm not familiar with. It looks like a normal ...
faucet in the tub does not turn off the water7/23/2010
  Q: I'm purchasing my first home, and the home inspector when turning on the water from the main source, ...
  A: It's good that you had the inspection. Some don't do this and are surprised when problems arise. Not ...
Shower runs, loud noise occurs and then it stops...7/23/2010
  Q: I live in a 2 bedroom townhouse/villa and recently my shower has started to play up. Basically I ...
  A: It's unclear by your description what type of valve you have. The symptoms are of a single handle ...
Lawn irrigation with well7/22/2010
  Q: I share a well with our neighbors. The well is set to come on at 30lbs and off at 60lbs. Our ...
  A: This is essentially a question about well systems that I am not familiar with. The basics are: if ...
Toilet noise7/22/2010
  Q: My toilet makes a load bellowing noise when it is flushed. The valve in the wall vibrates when this ...
  A: The most likely cause is a worn out fill valve that needs replacing. Over time, they deteriorate ...
toilet makes a high pitched noise7/22/2010
  Q: Dana, Whenever we flush our toilet it makes a high-pitched, siren-like noise. It doesn't last ...
  A: The fill valve, called a "ball cock" is probably worn and is causing the noise when the water runs ...
outside faucet7/21/2010
  Q: We've moved into a new house and tried to water the garden for the first time by attaching a water ...
  A: Not sure what this is. Sometimes there is a vacuum breaker attached to outside faucets to prevent ...
water well pipe size7/21/2010
  Q: having a well drilled. I have existing 3/4" pvc to the house. I am changing from a galvanized tank ...
  A: This is not an easy question to just answer straight out. Pipe sizing depends on many factors: ...
Water heater plumbing7/19/2010
  Q: We are buying a house and when the inspector was there he says the water heater needs to be ...
  A: Actually, the cold water is supposed to enter near the bottom of the water heater. This is usually ...
Toilet clogged7/17/2010
  Q: We think that our three year old flushed the whole roll of toilet paper cardboard and plastic holder ...
  A: Oh the joy of small children! I only have dogs that eat my furniture. Ultimately, snaking the line ...
valve replacement7/17/2010
  Q: The first set of shutoff valves for the main hot water line running from our boiler to the rest of ...
  A: Valves are still made from brass. It is pretty corrosion resistant. A soldiered valved is called a ...
Regarding your answer (related to city code)7/16/2010
  Q: While I was reading your answer to a previous question ...
  A: Minor repairs usually do not require a permit. Re-routing a gas line would. Notching studs doesn't ...
noisy swing check valve7/15/2010
  Q: I to replaced a swing check valve. After it was installed homeowner said he had a rattle in his ...
  A: Nope, not significantly. As long as the size is not appreciably smaller that the pipe, it should not ...
Groaning Pipe7/15/2010
  Q: The pipe that the water comes into the house has been "groaning" for a few days. Nothing seems to ...
  A: It's not difficult to do IF you can find the parts. The regulator is usually on the main water line ...
noisy swing check valve7/15/2010
  Q: I to replaced a swing check valve. After it was installed homeowner said he had a rattle in his ...
  A: Just pipe as an expansion chamber does not work very long before it's flooded. The commercial ones ...
Running a gas line7/14/2010
  Q: Dana- This question is similar to a previous one you had back in March. I live in the SF Bay Area, ...
  A: Your "plumber" is not much of a plumber and cares little about the codes. Steel gas line must be ...
Sand in water7/14/2010
  Q: I recently purchased my first house and moved in about 6 weeks ago. For the first few weeks we ...
  A: This problem may be from the city's pipes and if so, the only solution is to install a whole house ...
no hot water in house except at the washer and kitchen7/12/2010
  Q: My water heater is working properly. The burner comes on when cold water is being added to the water ...
  A: Determining the exact cause would require a detailed examination of your particular system and how ...
no hot water in house except at the washer and kitchen7/12/2010
  Q: My water heater is working properly. The burner comes on when cold water is being added to the water ...
  A: How is the flow rate at the fixtures? This sort of thing is usually associated with water pipes ...
Vibration in plumbing7/11/2010
  Q: Two things seem to be happening. 1) When the top floor showers are turned on there is a vibration ...
  A: The first thing I would suspect is that the water pressure is too high. This can be from lack of a ...
proper use of tub overflow drain7/10/2010
  Q: My wife and I disagree on the intended use of the tub overflow drain. One of us suggests it is for ...
  A: They are called a "waste & overflow" fitting and are designed to prevent an overflow should the tub ...
replace faucet7/9/2010
  Q: I am going to replace a Pegasus brand bathroom sink faucet with Moen (both 8" wide spread). Moen ...
  A: The different brands are not compatible as far as trim goes. Moen valves require Moen trim and ...
water pump7/9/2010
  Q: my home water pump is running, the water comes on normal but dies out completely in about 10-15 ...
  A: As is stated in my profile,wells are not one of the systems I'm familiar with but it sounds like the ...
no hot water flow7/5/2010
  Q: I have a Valley single handled pressure balanced shower fixture (installed 14 years ago) that I have ...
  A: The cartridge is probably worn out and needs to be replaced. The "adjustment" screws are actually ...
water noise in pipe connected to toilet tank7/5/2010
  Q: There is a hissing/vibrating/pressure noise at the water pipe that supplies water into the tank- a ...
  A: My best guess is that you have a toilet flush valve that is not closing all the way. This could be ...
drain bubbling7/4/2010
  Q: what would make the drains, including the toilet, bubble when the washing machine is going? they ...
  A: This is usually a sign that a vent line is blocked somewhere. If a vent is blocked, the system tries ...
Toilet bowl does not hold water7/3/2010
  Q: My downstairs toilet bowl does not hold water. The toilet flushes and fills normally then after ...
  A: You might have a bowl that has a flaw in the casting. It happens sometimes. The "water spot" size ...
Internal shower shut-off valve7/3/2010
  Q: I have a Kohler k-306 single handle shower faucet. The pressure balancing unit went bad, so we are ...
  A: The key word here is "plastic" screwdriver stops. Why they would make a part that is supposed to ...
Buzzing sound - vibrating pipes7/2/2010
  Q: Lately, after I take a shower (on second floor), there is buzzing, humming, vibrating sound coming ...
  A: One thing comes to mind, thermal expansion. Water being heated in the tank after a shower, when the ...
Huge leak from my shower in unit to the unit belows bathroom7/2/2010
  Q: For the past 3 years now there has been a slow leak (only happens when have a shower and there after ...
  A: Not to be too obvious but if you have eliminated all the rest, the only thing left is the shower ...
Explosive Floor Drain7/1/2010
  Q: Dana, This morning, the toilet seat and lid were wet (with clean water) and the water level in the ...
  A: At this point, it's a big mystery as to why this is happening. I would consider having a "backwater" ...
Closing under slab plumbing7/1/2010
  Q: Is there a proper method of closing an under slab pipe? I re-routed my hot water plumbing through ...
  A: Any non-functioning water piping can just be abandoned. It does not need to be capped other than to ...
Nat. Gas Hot Water Heater6/30/2010
  Q: Last night my garage was flooded with water and I discovered that water was POURING out of the TOP ...
  A: Water out the top is not good. The tank is a sealed unit with no openings other than the in and out ...
finding outside drain pipe6/29/2010
  Q: i've been digging to find the outside drain pipe for my house; but I can't find it? I have been ...
  A: Somewhat random digging is not likely to be successful. There are a couple of methods used by the ...
Popping in water heater6/29/2010
  Q: We got a new water heater, but occasionally I hear a popping noise coming from it. We got rid of our ...
  A: Water pressure can build up in a closed system like a water heater when the water is heated. It's ...
shower clog6/28/2010
  Q: First off, thanks for taking the time to read my question. Our upstairs shower clogs very easily, ...
  A: Possibly but probably not. First, I don't recommend drain cleaning products due to their harsh ...
Popping in water heater6/27/2010
  Q: We got a new water heater, but occasionally I hear a popping noise coming from it. We got rid of our ...
  A: Yes, the usual reason for popping or crackling sounds is a buildup of sediment in the bottom of the ...
grease and dirt coming up into one bathtub6/26/2010
  Q: Why would dirt and grease be coming up only into our master bathtub? It seems to only happen with ...
  A: The tub drain is the lowest drain opening in the system and any blockage in the system will usually ...
shower mixing valve6/24/2010
  Q: I have a single handle mixing valve that is constantly running internaly you can here the water ...
  A: Single handle valve cartridges can develop what is called a "bypass" condition in which water flows ...
Explosive Floor Drain6/24/2010
  Q: Dana, This morning, the toilet seat and lid were wet (with clean water) and the water level in the ...
  A: If your main sewer line is compromised the only way to really tell is to have it viewed with a ...
Sump Pump Will Not Shut Off6/22/2010
  Q: Some time tonight our sump pump decided not to turn off. The pump "well" is fairly dry, but still ...
  A: Hmmm...I guess it was stuck. When they have external float systems, I just operate it by hand to ...
Sump Pump Will Not Shut Off6/22/2010
  Q: Some time tonight our sump pump decided not to turn off. The pump "well" is fairly dry, but still ...
  A: It sounds like the pump is "hosed" and may need to be replaced. They are usually not worth trying to ...
water hammer since water heater was replaced6/21/2010
  Q: I've been reading what I can on water hammer and expansion tanks and am still not sure what to do ...
  A: It is possible the the check valves in the hot water tank inlets could be causing this problem. They ...
over flow issues6/20/2010
  Q: My mother has a condo on GA on a cement slab. In her laundry room, there is a drain pipe that the ...
  A: It would seem that there is a problem in the original, below slab waste pipes or there is a broken ...
Hot water stopped running6/20/2010
  Q: The hot water stopped running in my bathroom sink the cold water runs good, it is ok in the other ...
  A: There can be a number of reasons for this. There could possibly be some debris stuck in the faucet ...
Pipes shaking in bathroom6/15/2010
  Q: I'm trying to determine what is causing the pipes in our bathroom to have issues. In the shower, ...
  A: What usually causes pipes to shake or hammer is something that is causing the water movement to stop ...
plumbing venting6/14/2010
  Q: I have four vents (Including the toilet) coming into the attic. Can I combine the four so I only ...
  A: This should not be a problem. as long as the total vent cross sectional area of the venting equals ...
Kohler PBU Replacement6/13/2010
  Q: However, the unit leaks horribly, and I'm wondering if (a) I needed to use the additional ...
  A: Not sure what is wrong here. Kohler makes many models and you did not say which yo have. I would ...
Delta bath shower faucet is dripping after it is turned off6/12/2010
  Q: I had a Delta Multichoice bath shower faucet installed in February 2010. About a month ago, we ...
  A: Per the Delta site, this unit is guaranteed for life. I would contact the plumber to come check it ...
adding a house gas line6/7/2010
  Q: I live in the state of washington. I have a gas water heater and furance. I would like to run a new ...
  A: You cannot just "run a new line" from an existing line that is already sized to handle the demand of ...
well water pressure6/6/2010
  Q: I rent a home with well water. Recently the water pressure has been dropping. After not using ...
  A: Nice name! LOL Wells are not my area of expertise per my profile. I have very little experience ...
shower head and pipe replacement6/6/2010
  Q: The shower is separate from the tub but shares the same common wall for plumbing. My shower head ...
  A: The situation is a bit unclear to me. If it is the typical installation, the tub and separate shower ...
Washing Machine Draining6/4/2010
  Q: We remodeled 5 years ago and had the washer drain relocated. It drained to slow so the plumber put ...
  A: First of all, the drain for a washer is required to be 2 inch AND vented. Whomever moved it did it ...
Rough-in plumbing6/3/2010
  Q: I'm searching for a book or books on roughing in plumbing. I'm in the process of building a new ...
  A: There is a saying in the industry: All you need to know to be a plumber is Sxxx flows down hill, ...
Clunk in plumbing system6/2/2010
  Q: I have a well system with a submersible pump at 400 feet. The house was built new and is 9 years ...
  A: Clunking or what's known as "water hammer" can occur when a fast acting valve like a sprinkler valve ...
Hot water heater6/2/2010
  Q: my hot water heater's exterior is extremely hot to the touch. Should I be concerned? My wife and I ...
  A: It should not be that hot on the exterior. The flue pipe might be if it is single wall pipe. The ...
how can i get my toilet to seal?6/1/2010
  Q: Hi I took my toilet of for bathroom reno's and then replaced the wax seal but now it is not sealing ...
  A: Sometimes, if the floor is uneven, you need to use two wax rings. I use one with the plastic horn ...
Why does my water tap stay on Low Flow?5/28/2010
  Q: I would like to know why my water tap stay on Low Flow even when the handle is turned on full. I ...
  A: There can be a couple of reasons: 1. The aerator is plugged up or is a low flow aerator. Remove the ...
water pipe condensation5/25/2010
  Q: We are almost finished with the kitchen remodel. Our house is on a slab and it’s finally gotten ...
  A: There should only be a problem with condensation on the cold pipes. There is a sliding scale of ...
Hot and Cold Water Mixing5/25/2010
  Q: I have a 2nd floor master bath that was added to our house 4 years ago. The bathroom contains a ...
  A: It is not uncommon for a cartridge in a single handle valve or a mixing valve to fail and allow the ...
Drain hole for tub5/24/2010
  Q: I make copper tubs and send them to customers. They are large, deep, expensive. We normally just put ...
  A: if the drain plumbing is properly installed and is properly vented, the tub should drain fine. The ...
water pipe condensation5/23/2010
  Q: We are almost finished with the kitchen remodel. Our house is on a slab and it’s finally gotten ...
  A: If it is truly condensation, insulating the pipes might help. I suspect otherwise. If there is ...
toilet renos5/23/2010
  Q: can you help me on a small renovation problem. I want to convert my closet into a small bathroom. ...
  A: While this may be doable, its something best left to a professional that can access the situation ...
plumbing vent stack5/22/2010
  Q: I'm the culprit of my own poor planning. We decided to move our kitchen from the front of the house ...
  A: Quite the project you have going there. Retrofitting all this into an already existing building with ...
Kitchen sinks backed up5/19/2010
  Q: Everything was fine this morning..when I got home at 4pm both my kitchen sinks were backed up and I ...
  A: I don't usually recommend chemical drain cleaners. They tend to be pretty harsh and can damage the ...
noisey pipes5/18/2010
  Q: my shower faucet was leaking so I replaced the valve of the hot and cold handles. That solved the ...
  A: The part you changed was probably the valve stems. If you did not check that the washer screws were ...
Washing Machine Drain Overflow5/17/2010
  Q: I went on roof of house and used a snake(about 20 ft.)to try & unclog vent.This had no effect. I was ...
  A: A "blow bag" type water jet can work but it does not really "clean" the line very well. If you are ...
Water Pressure Regulator5/14/2010
  Q: Over the past year my sprinkling system has been causing some loud banging noises near the point ...
  A: Yes, that likely is the problem. Any quick closing valve like a sprinkler control valve, a ...
High water pressure5/12/2010
  Q: I had a plumber come to the house yesterday and tell me that my toilet is running all the time ...
  A: Two things: 1. the code standard that all manufacturer's design for is 40 to 80 PSI working ...
kitchen sink5/11/2010
  Q: I have a difficult question, so if you are unable to answer it definitively, I won't hold it against ...
  A: He may be right. The only way to actually know for sure is to have the line in question looked at ...
Water Heater Still Won't Drain5/11/2010
  Q: Dana My water heater(GE model GE50MO6AAG) problem keeps getting stranger. Decided to turn off water ...
  A: This is a closed system and unless some air gets into it somewhere, it will not drain. That's why I ...
shut off valve5/11/2010
  Q: i am looking to replace a bathroom sink. i turned the cold water valve off but when i turned the ...
  A: Yep, that's a problem when you live in a multi-unit condo. Check with the management company and ...
Leaky outdoor faucet5/9/2010
  Q: I have a 18 year old home with a leaky outdoor faucet. It says Nibco on it. Water is dripping from ...
  A: The faucet is probably on the house system so turning off the water to the house should kill it. ...
smell after wc tank overflow pipe was capped off and pipe leading to it cut off?5/9/2010
  Q: A new flush system was installed inside the WC water cistern. This has the overflow built in - ...
  A: The water that goes down the overflow usually goes back into the bowl via the rim jets. I guess it ...
howling outside water pipe5/5/2010
  Q: I live in a condo. When my neighbor or myself turn on our outside water bib there a loud howling ...
  A: There are probably anti-backflow or anti-siphon devices on the hose bibbs. Most places require ...
water heater will not drain completely5/5/2010
  Q: I have a 50 gal GE water heater in home, model GE50MO6AAG, mfgd 12/05. Purchased from Home Depot ...
  A: Very strange problem! Start at the basics: Is the shut off valve actually on the cold inlet side? ...
air coming out when first turned on5/2/2010
  Q: air when faucet is turned on and I have had a new washer installed. It seems to be hit only but I ...
  A: I'm not very clear on what the problems is here. You are getting some air from the faucet when you ...
We have low water pressure - should we even bother installing a dishwasher?5/1/2010
  Q: We recently bought an 80 year old house, and it has terrible water pressure. If someone is washing ...
  A: As far as I know, dishwashers fill via float system so the pressure or flow rate shouldn't matter ...
Drains4/30/2010
  Q: There are two pipes opened up in the front yard. when i moved in, one was capped, the other was just ...
  A: These are the access pipes for a two-way clean out. Not common and may indicate past problems with ...
Bathroom sink cold water faucet4/28/2010
  Q: My house is about 8 years old and is in Southern California.This just started yesterday. There are ...
  A: There are basically two types of faucet: Compression style with a washer and the newer "washerless" ...
heating and air4/28/2010
  Q: we just moved in a house and there was a wall heater and when they did it the took the old gas pipe ...
  A: First of all, you should never allow any work on your house to be done without permits if they are ...
Shower leak4/28/2010
  Q: During a recent home inspection on my 2007-built home, the inspector found evidence of water on the ...
  A: The builder does not understand how a tile drainage system works. The grout is NOT supposed to be ...
Knocking sound in pipes4/26/2010
  Q: We have had various issues with high water pressure in our home (we live in So. California, 10 year ...
  A: An expansion tank is a "Thermal Expansion Tank". It's purpose is to handle thermal expansion of hot ...
drain gurgles4/26/2010
  Q: In my bathroom vanity it has duel sinks. Both drain real fine, they are not slow at all however, one ...
  A: A P-trap's function is to provide a "water seal" in the drain line to prevent sewer gas from coming ...
Glacier Bay Tub and shower facuet4/26/2010
  Q: I just installed and Glacier Bay Single handle faucet with intergrated stops. Now that I have it ...
  A: Glacier Bay is an inexpensive knock-off of Delta made for sale in discount houses like Home Depot. ...
drain gurgles4/25/2010
  Q: In my bathroom vanity it has duel sinks. Both drain real fine, they are not slow at all however, one ...
  A: As for both sinks, it really depends on how they are plumbed. This does point to a problem local to ...
In sink erator(badger 5 1/2 horsepower)4/25/2010
  Q: What can I do when water is coming out of the disposal. This is when water is run in the sink or the ...
  A: Messy business! Like setting off a cherry bomb in a can of water. The disposer must be able to ...
drain gurgles4/25/2010
  Q: In my bathroom vanity it has duel sinks. Both drain real fine, they are not slow at all however, one ...
  A: This usually means that has a bit of a venting problem and the sink is trying to relieve the vacuum ...
leaky faucets and running toilets4/25/2010
  Q: I had a toilet that continued to run - when I replaced parts for the toilet so it quit running, all ...
  A: I think your plumbing is haunted! LOL, just kidding. It could be just age and wear and it is ...
Outside faucet4/25/2010
  Q: When I turn on my outside faucet the water will stop flowing for no reason. when I turn the faucet ...
  A: Sounds like the compression washer inside has come loose and is no longer attached to the end of the ...
Main Line Clog4/23/2010
  Q: Live on a slab, everything in my house flushes and drains fine but the shower. It's closest(lowest) ...
  A: The only really way to tell if you have a main line failure is to scope it with a camera. That will ...
replacing old galvanized pipes4/23/2010
  Q: Dana, I have an small old raised home built in 1940's. The hot water flow is weak. I guess the ...
  A: It sounds like your place is definitely a candidate for a repipe. It has the typical symptoms and ...
AO Smith water heater problems4/22/2010
  Q: I have a 7 year old AO Smith, natural gas, model # FCV-50-100 water heater. The problem began with ...
  A: A "peizo igniter is simply a spark creation device. When you push the red button down, a spring ...
AO Smith water heater problems4/21/2010
  Q: I have a 7 year old AO Smith, natural gas, model # FCV-50-100 water heater. The problem began with ...
  A: There could be several reasons. Are the inner and outer draft doors in place? A stray draft can ...
Hairline crack in toilet tank4/20/2010
  Q: I was having problems with my toilet with the flush valve, and took off the tank to replace it. ...
  A: Of course the safest thing is to replace the tank. The result of a failure is not worth taking the ...
residential plumbing4/19/2010
  Q: I have a client with a Temptrol mixing valve for the tub/shower. The valve handle is able to turn ...
  A: I've installed many of these units. They are a good quality temperature balancing valve made by ...
hot water heater4/19/2010
  Q: Our heater is about 3 years old and really only handles one bathroom so the work load is minimum. ...
  A: You failed to mention if this is a gas or electric heater. At three years, it should still be under ...
kitchen sinks4/19/2010
  Q: This may be a silly question, but I am remodeling an old kitchen, and to save money my father is ...
  A: Drop-in or top mount sinks are obviously designed to be top mounted and have the glazing applied all ...
Water leak in basement4/18/2010
  Q: I have had a strong smell coming up from my basement over the past 8 months. I have had 6 plumbers ...
  A: Yes, that would be the overflow place. If you have not observed an overflow when the washer is ...
Water leak in basement4/18/2010
  Q: I have had a strong smell coming up from my basement over the past 8 months. I have had 6 plumbers ...
  A: I see the problem. This is not rocket science. It can only be water intrusion from the outside or ...
Installing a new bath on the second floor of a residence4/17/2010
  Q: We live in Virginia. We have an upstairs room 14x35 feet, that was added to the existing home back ...
  A: The scope of this project is far beyond what I am willing to address in this forum. There are way ...
Sand in Tubs4/16/2010
  Q: Our cottage is in a very sandy area, and I would like to know if it's harmful to the pipes and/or ...
  A: I totally understand this issue. I own 3 Otterhounds. They are a rare breed and are long haired ...
Rerouting ABS vent pipe for medicine cab4/16/2010
  Q: You helped me out with a tub replacement back in January. I am continuing our bathroom work. I am ...
  A: That should not be a problem. 1-1/2 inch ABS requires a 1-5/8 hole minimum. Try not to cut the stud ...
Dishwasher installation leak4/15/2010
  Q: I just purchased a Whirlpool dishwasher #GU225XTVY1 and am installing it myself. I also purchased a ...
  A: Teflon tape is inert and should not cause problems with the plastic fittings, it couldn't hurt. Sort ...
Loss of Water Pressure4/15/2010
  Q: I hope you can help me out with a puzzling problem. I live in your neck of the woods - San Diego - ...
  A: Intermittent problems are hard to diagnose. There are several possibilities that come to mind. ...
stubbed in plumbing4/15/2010
  Q: We bought a home that had not finished the basement bathroom , the basement was new to this home ...
  A: Terminology is tricky. Unless you are a pro, it can mean different things to different people. In ...
Toilet issues4/14/2010
  Q: We've been having toilet issues for a long time. I can't quite remember how they started, but what I ...
  A: Toilets can be a bit of a problem when they don't work well. Things that cause them to flush poorly ...
Foghorn noise from pipes4/14/2010
  Q: There is a horribly loud foghorn noise coming from my pipes. I live in a 5 bedroom apartment. My ...
  A: There are two thing that are probably causing this: A leaky flapper on a toilet allowing the water ...
leak under sink from dishwasher4/13/2010
  Q: Everytime I use my GE dishwasher there is some water under sink. I keep paper towels there to catch ...
  A: It's usually not the hoses that leak. The downstream larger rubber hose will get clogged though. The ...
leak under sink from dishwasher4/13/2010
  Q: Everytime I use my GE dishwasher there is some water under sink. I keep paper towels there to catch ...
  A: Dishwashers should drain through an "air gap" device. Newer ones have them built in but older ones ...
Shower connecting to floor drain4/12/2010
  Q: I am currently remodeling my downstairs bathroom, and I have hit a few "snags" that I can't figure ...
  A: Step away from the pipes! LOL! You are dealing with a bad "bootleg" installation. The only proper ...
Slow flushing toilets4/11/2010
  Q: We have a condo unit in a 4 story building circa 1980 that has 2 toilets. The toilets are very slow ...
  A: There can be a number of things that can cause this problem: -Faulty casting and debris in the ...
Ejector pumps4/10/2010
  Q: I have an ejector pump in my basement and I have city sewer no septic. There is a floor drain for ...
  A: "Ejector" pumps are usually for sewage and are sealed and vented systems. You should not be able to ...
Kitchen Faucet Hammer Noise4/9/2010
  Q: I'm having a problem with my kitchen faucet creating noises and now the water flow just stops ...
  A: There is a usually diverter assembly or back flow preventer device built into any faucet that has a ...
Water behind Washing machine4/9/2010
  Q: I seem to have water coming in behind my washing machine. The block wall behind the washing machine ...
  A: Due to the silt, I would suspect that this is a waterproofing failure of the wall. The exterior ...
Shut Off Valve4/7/2010
  Q: I had to turn the main water shut off valve off to fix a problem. It was off for approximately 18 ...
  A: This type of leak is usually caused by the packing around the stem which hardens over time or "takes ...
leaking braided water fauct lines4/6/2010
  Q: I recently purchased a vessel sink and faucet for my bathroom. It is beautiful. The lines that ...
  A: It's hard to say exactly. Many lines supplied with sinks are of cheap quality. I have always used ...
venting a half bath follow-up4/6/2010
  Q: My old house has an unvented lavatory on the first floor. Since I'm doing a gut renovation on the ...
  A: It depends on the layout in the room. Often he toilet vent can go straight up the wall and penetrate ...
1.5" vent pipes through studs4/5/2010
  Q: My old house has an unvented lavatory on the first floor. Since I'm doing a gut renovation on the ...
  A: The code standard is 40% bore for bearing and up to 60% for non-bearing framing members. Don't ...
Lack of Hot Water4/4/2010
  Q: Our condo is one of four within a building. Recently, our unit has been getting only luke warm water ...
  A: LOL, you have a lot going on here! I don't see how the washer drain problem could be related but ...
Lack of Hot Water4/4/2010
  Q: Our condo is one of four within a building. Recently, our unit has been getting only luke warm water ...
  A: A "mixing valve" can be several things. It's sort of a generic term for a faucet or tub/shower ...
squealing faucet4/4/2010
  Q: I have a one handle faucet that started squealing no matter what water temperature you have it at. ...
  A: It sounds like this faucet needs a new cartridge. It should be available fro PP or a local plumbing ...
bubbeling toilet4/2/2010
  Q: When I drain my kitchen sink,the toilet makes gurgling sounds. then when you go to flush the toilet ...
  A: This is a sign of a blocked vent pipe on the waste system. It can be a blockage of the main drain ...
bathroom tub related leakage4/1/2010
  Q: Directly to the front side of bath tub next to the toilet, the drywall is completely corroded ...
  A: The existing tub should be fine if the finish is not damaged. Tile can be a good surround material ...
bathroom tub related leakage4/1/2010
  Q: Directly to the front side of bath tub next to the toilet, the drywall is completely corroded ...
  A: This is not uncommon to find. You are correct, there may be damage behind the tub surround as well. ...
Replacing tub spout - pipe has fitting on end.4/1/2010
  Q: Ok, I am attempting to replace a tub spout in a condo that is about 35 years old. There is a pipe ...
  A: You should be able to tell if it is copper by scratching the surface. Galvanized will show silver or ...
Recurring shower leak3/31/2010
  Q: I hope you would take the time to look at my problem. I made a mistake about a year and left the ...
  A: Water expands when it freezes. About 11% or so. The plastic pipe did't break because it is ...
Water leak or something else?3/30/2010
  Q: Since you work in S.California I am guessing you encounter water systems that have to be pumped up ...
  A: Everything out here is "city" water" and there are very few booster systems needed. There are a ...
Lack of hot water3/30/2010
  Q: There are two of us. We have a 40 gal. gas hot water heater. Part of the time we do not get ...
  A: I have a couple of questions about this. When you run the dishwasher or laundry is that water hot? ...
Water from trap primer valve continuously running3/30/2010
  Q: Recently noticed that water was being drained into our basement floor drain. Traced the path back to ...
  A: These units are designed to deliver a small shot to water to a p-trap to keep it from going dry from ...
leaking faucet3/29/2010
  Q: I have a Moen bathroom faucet, one-handle lever design, that leaks badly when it is turned off and ...
  A: This faucet probably needs a new cartridge. The internal O-rings are shot and need to be replaced. ...
Delta Universal Valve Cartridge3/29/2010
  Q: During shower remodel I installed new Delta single control hardware which includes a P type ...
  A: All shower heads these days are restricted to 2.5 GPM for water conservation. Some can be ...(ahem) ...
shower won't turn off3/28/2010
  Q: Recently, my cold water knob in the shower stopped turning all the way and I can no longer turn the ...
  A: This valve needs new washers at the minimum. Possibly new seats as well. These are called ...
Toilet vent problem3/27/2010
  Q: I have a toilet vent situation. The toilet is in a 1st floor bathroom that also has a tub and a ...
  A: It sure sounds like a venting problem. There does not seem to be a free flow of air to relieve the ...
washing machine drain3/27/2010
  Q: We have a washing machine in our basement and it drained into our basement drain that runs into our ...
  A: To avoid breaking the floor etc., You will need to install a basement sewer ejector pump system. ...
residual water leak?3/26/2010
  Q: I have tried to fix my girl friend's dripping shower faucet but can't seem to get the job done. It ...
  A: There is always a little water left in the head. It will drip until that is gone. That is normal. ...
plumbing3/25/2010
  Q: I have installed a new pedestal sink (remodeling an old bathroom). I cannot get the water supply ...
  A: Move? LOL, just kidding! I have used stainless steel flex line up to 3 feet long. They are ...
DRAAAAAINAAAAGE!!!3/25/2010
  Q: My bathroom sink and tub are not draining properly. When I take a shower, for instance, even with ...
  A: First thing is to stop with the drain cleaner. They are very caustic and will damage the pipes. What ...
Ticking sound coming from wall3/24/2010
  Q: I am hearing either a dripping or ticking sound, which is repeating at regular intervals over and ...
  A: Not usually. It depends, some areas have aggressive water conditions that degrade the pipes faster. ...
Loss of water pressure after new toilet install3/23/2010
  Q: We live in a 20 year old house that had the original toilets (3 of them--two upstairs and one on the ...
  A: This is a classic sign of undersized or deteriorating pipes. Galvanized steel pipe will get a ...
Ticking sound coming from wall3/23/2010
  Q: I am hearing either a dripping or ticking sound, which is repeating at regular intervals over and ...
  A: If the noise is constant and you are smelling mold, there is a good chance you have a leak. Finding ...
Tub valves3/23/2010
  Q: I have a mid-80's roman (garden) tub. I would like to update the trim on the tub. The existing ...
  A: Changing 30 year old trim can be difficult. Much has changed since it was first designed. There ...
bath spout3/22/2010
  Q: there is no srew on spout to take off how do i do
  A: There are two types of tub spout, a screw on type and one that is used on a copper pipe stub-out ...
running gas line for bbq3/22/2010
  Q: i am in so cal as well and i am preparing to build a bbq in my back yard. it is a straight shot of ...
  A: Any gas line coming up from or going down into the ground must be metal for 18-24 inched below grade ...
loud knocking noise when water is turned ON3/22/2010
  Q: Lately when we turn the water on, there is a loud, knocking noise. It will stop when the water is ...
  A: Knocking or "water hammer" is caused by the sudden stopping and starting of moving water in the ...
pb plumbing3/21/2010
  Q: Looking into buying a home that had poly butylene plumbing in the attic and was replaced with ...
  A: Unless there was a specific reason not to, all the water piping in a house is normally the same ...
Water backflow in basement floor drain3/21/2010
  Q: I have a basement floor drain that overflows when the washing machine empties a load. It does not ...
  A: I lost you on "these devices". What devices? You didn't say. There are back flow valves that could ...
maximum 2" drain run3/20/2010
  Q: I'm building a new kitchen in my home and I'm needing to run a new line to the 4" main which is ...
  A: As long as you maintain 1/4 inch per foot of fall, properly support the pipe every 4-6 feet to avoid ...
toilets3/20/2010
  Q: i have three baths toilets in the house all three are slow draining when one is flushing right the ...
  A: I think that is the longest single sentence I've seen in a while. LOL All plumbing drain systems ...
Habitually slow draining bathroom sink - venting?3/19/2010
  Q: Our home is 11 years old and I've battled a slow draining bathroom sink virtually the entire time. ...
  A: This is something that is going to need to be diagnosed locally by someone that understands the ...
Clogged Hot Water Valves3/19/2010
  Q: I had to replace a gas Hot Water heater that had its dip tube deteriorate. I went around and either ...
  A: Those valves are called "service or apartment stops" and are there to shut of the water to the ...
Habitually slow draining bathroom sink - venting?3/19/2010
  Q: Our home is 11 years old and I've battled a slow draining bathroom sink virtually the entire time. ...
  A: It could be a venting problem. Can you track/see the vent pipe in the attic? On the roof? I have ...
Shower issues3/19/2010
  Q: I recently asked you a question there last week about my shower. Now I replaced all my copper pipe, ...
  A: Flow rates can be a tricky proposition. Flow rate in GPM (gallons per minute) are determined by ...
Cutting wood from behind bathroom sink3/18/2010
  Q: During our bathroom remodeling (on 2nd floor), the contractor cut a (vertical) wood behind a ...
  A: Up to 40% of a non-bearing framing member may be notched or drilled. 25% if it is a bearing member. ...
garburator clogged3/17/2010
  Q: our garburator is clogged, standing water in the sink. the motor sounds like it is working properly ...
  A: That's a new term for me. Here we call it a garbage disposer or just disposer. The usual place ...
shower presure3/16/2010
  Q: My bathroom shower has lost its presure. When you turn on the water it comes out hard in the tub but ...
  A: Take the shower head off temporarily. Does it get better? The head may be clogged up with hard ...
toilet flush issues3/15/2010
  Q: about 2or3 times per month my toilet will not flush, most times the bowl will not overflow but ...
  A: It could be a venting problem. Even if one is present, it can become restricted by various problems. ...
Shower valve update3/15/2010
  Q: I have an old Delta faucet in the tub that has a dual motion on it. You have to push the big glass ...
  A: There is no retrofit kit that I know of. This is the typical Delta configuration used on all of ...
Washing machine water hookup3/14/2010
  Q: I am trying to do some updating in my laundry room. Currently the water hookup for the washing ...
  A: This is "possibly" a DIY project. It really depends on your skills and the type of piping that you ...
loose Grohe kitchen faucet3/14/2010
  Q: We have a Grohe single stem kitchen faucet with a pull-out spray. Although it is supposed to swivel ...
  A: It sounds like the swing spout has become stiff from hard water scale build up and lack of ...
Shower issue3/14/2010
  Q: I've had this problem with my shower since me and my wife bought this house. I run the cold and hot ...
  A: It sounds like there is an obstruction valve body or the shower riser pipe. Have you tried taking ...
Washing machinge and bathtub drains3/13/2010
  Q: When I run my washing maching and it drains, it drains into the bathtub (which is next to the ...
  A: I understand about the lots of money. You are probably right that the discharge from the washer is ...
Washing machinge and bathtub drains3/13/2010
  Q: When I run my washing maching and it drains, it drains into the bathtub (which is next to the ...
  A: With clay in the lines, it's quite likely that the line under the slab is broken. Depending on how ...
Flex Pipe3/12/2010
  Q: My mother home need to be repiped. The plumber wants to use Copper Flex pipe to run up wall not to ...
  A: Technically, it is permitted but is not good practice unless there is no other way to do it. Piping ...
Combo Tub/Shower leak3/12/2010
  Q: Dana, I have a combination Shower/tub unit about 25 years old.Just lately with the water handle shut ...
  A: The valve will need to be rebuilt. It may just be washers or as much as new stems and seats. This is ...
septic drainfield3/12/2010
  Q: I have a septic system with 3 septic laterals. I think my drainfield is failing, especially in the ...
  A: This is happening a lot due to the high water tables this year. There might be something you can do ...
Shower pan3/11/2010
  Q: we recently had a leak and the plumbing company replaced the shower pan in our 1959 home. They used ...
  A: (How's James Bond these days? LOL) There may be some residual water left in the liner but not much. ...
plumbing3/11/2010
  Q: I have got a problem with my hot water pressure. I have a Kenmore electric water heater model # ...
  A: The water heater may not be the problem. At 5 years, it is still within it's expected lifetime of ...
broken water pipes3/10/2010
  Q: We live in No. Calif and our public water source is from ground water. Our 20+ year old home has ...
  A: that is correct, repiping is done overhead in the attic and down the walls. When you do repipe use ...
leak in basement after draining a bath3/10/2010
  Q: After a bath we have a leak in our basement, it usually lasts about two days after the bath. ...
  A: There is probably a leak in the waste pipes that only occurs when the bath is drained due to the ...
Tankless Water Heater3/9/2010
  Q: I live in Southern California in a single story home, 1750 sq. ft. 4 bed, 2 bath. I live alone and ...
  A: Electric is certainly an option, especially since you have an unused 220 circuit available. That ...
Tankless Water Heater3/9/2010
  Q: I live in Southern California in a single story home, 1750 sq. ft. 4 bed, 2 bath. I live alone and ...
  A: Picking the proper unit for this house based on only your use might be a bit short sighted unless ...
gas pipe3/8/2010
  Q: I am installing a gas fire pit in my patio area, and I wanted to know how deep I should bury the ...
  A: Per the code, metal pipe should be buried 18 inches down at minimum. If you are using plastic, 24 ...
WATER FLOM ON KITCHEN FAUCET3/7/2010
  Q: i HAVE A DELTA FAUCET IN KITCHEN WITOUT HANDLES FOR COLD OR HOT WATER.iTS A SINGLE LEVER HANDLE ...
  A: This could be several things. If you have older galvanized steel pipes, they may be starting to ...
Water Softener3/7/2010
  Q: 1.) Does the cold water main (prior to hot water heater) typically get softened so that all the ...
  A: Softened water is good for the plumbing system so all the pipes and fixtures will benefit. It does ...
Kohler 306 shower valve leaking3/6/2010
  Q: I have a kohler K-306 valve that is leaking and I have replaced both seals on either side of the ...
  A: By process of elimination, it would seem so, assuming the repairs were done correctly. There is a ...
Connecting PVC to cast iron3/6/2010
  Q: I recently had an old lead and cast-iron drain line from a shower replaced with PVC. The plumber I ...
  A: Soldiering plastic? That's a new one on me. Plastic to Plastic can be solvent welded or heat ...
No water after tee installed3/6/2010
  Q: We are redoing an upstairs bathroom, and have pex installed for all of our plumbing. We have two ...
  A: Water pipe sizing is a tricky thing. Flow (in gallons per minute) is determined by interior pipe ...
Frost Free Faucet3/5/2010
  Q: I have a outside frost free faucet that no water will come out. It was working fine before winter ...
  A: Does the handle turn freely in both directions or can you tell if it is open or closed? It may have ...
Wall mounted air gap?3/5/2010
  Q: It seems to me, with people spending thousands of dollars on fancy countertops and installing ...
  A: I understand. They don't seem to make them anymore. They used to, I've seen them in older homes ...
bathroom leaked into dining room3/4/2010
  Q: Approximately a week ago I noticed a wet spot on my dining room ceiling. This 'spot' has now grown ...
  A: Leaks can be hard to find but since it seemed to stop when the house water was shut off, that sort ...
Toilet Drain3/4/2010
  Q: Can a toilet be easily placed on the drain where a tub/shower once sat?
  A: In a word, NO! A toilet requires a minimum of a 3 inch drain pipe. A tub shower is only 1-1/2 inch. ...
Hose clamps on PEX fittings3/4/2010
  Q: I am working on a basement remodel and plan to install new hot and cold water lines using PEX. I ...
  A: Do you really want to "cheap out" on something that will be buried in the walls and ceilings and is ...
shower on cement basement floor3/3/2010
  Q: I will be setting a one piece shower unit on cement floor. How do I set the P trap (glue to existing ...
  A: Sorry you got confused by the jargon. There is a lot going on here and some of it does not look to ...
water line to fridge3/2/2010
  Q: I just got a new fridge with ice and water dispenser. We have never had this before and when the ...
  A: Installers can be pretty limited sometimes in their abilities. If it is not a straight forward ...
leaking faucet3/2/2010
  Q: I have a Kohler model R10412 single control kitchen faucet that is leaking where the handle and ...
  A: You will need Kohler parts. You may not need to get them directly from Kohler, there may be a parts ...
caulking in shower3/1/2010
  Q: How long should you expect silicone caulk to last around a shower/bathtub (two adults, one shower ...
  A: Technically, you should not need to caulk that joint. It's supposed to be grout that is porous so ...
Toilet discoloration at base3/1/2010
  Q: Our toilet was repaired in 1997 when we move in and a new seal was put in. There had been some ...
  A: It certainly looks like something is leaking and damaging/staining the hardwood. Probably the seal ...
Upstairs Bathroom / "Wet Stack"2/28/2010
  Q: I would like to install a toilet and a sink in an upstairs room, directly above my downstairs full ...
  A: You can tie into the vent for the upstairs fixtures. You MAY NOT use the downstairs fixture's vent ...
shower on cement basement floor2/28/2010
  Q: I will be setting a one piece shower unit on cement floor. How do I set the P trap (glue to existing ...
  A: It's a bit unclear what I'm seeing here. It doesn't look like it would meet any plumbing code I'm ...
Water leak from 2nd floor bath to 1st floor2/28/2010
  Q: we have noticed that after the family showers, water leaks into the 1/2 bath below on the main level ...
  A: This leak should have been handled as soon as it was discovered. Serious consequences could result ...
pressure release valve2/28/2010
  Q: The prv on my 15+ year old gas water heater was leaking. I replaced it and reconnected the drain ...
  A: Your neighbor may be partially correct. The first thing you should do is check the incoming water ...
Water Softener Drain Tube was Frozen now need solution2/27/2010
  Q: We live in cold Wyoming, where we had a water softener finally installed last summer. But of ...
  A: Never assume! LOL There are all types of heat tape for different applications. I've used this ...
leaking hose on a pull out faucet2/27/2010
  Q: Have a Kohler K-6350 pull out faucet. When pulled out and water on the hose(metal) leaks back down ...
  A: It's either duct tape of get a new hose from Kohler. LOL The hoses are lined with rubber and the ...
Installing a Bidet2/26/2010
  Q: I want to install a bidet in my home. I have not been able to find a diagram to do the drain rough ...
  A: The rough in dimensions should be included in the installation instructions for the bidet you ...
Red water in bathtub2/26/2010
  Q: Lately I have noticed that when I fill my bathtub the water has a dark reddish hue to it and there ...
  A: All the pipes are the same age in have been used the same amount of time. You could do a partial ...
Vent stack2/25/2010
  Q: I have a large metal chimney next to my brick chimney. I was told that this is a vent stack, and it ...
  A: It's pretty hard to tell what I'm looking at here. Blowing the picture up is not helping. It's not ...
Red water in bathtub2/25/2010
  Q: Lately I have noticed that when I fill my bathtub the water has a dark reddish hue to it and there ...
  A: This is iron oxide (rust) from deteriorating pipes. I would suspect that your piping system in this ...
Popping from hot water heater2/24/2010
  Q: I knew my water heater probably had mineral buildup, but is it normal to hear popping sounds when ...
  A: Not sure why it is popping when not in use. Water heaters do get limed up and need to be cleaned by ...
Extending Water Line2/23/2010
  Q: For my bathroom renovation, I'm taking out my single vanity, knocking down the wall behind it, and ...
  A: Unless you have access to pipe threading equipment, it will be tricky. It can be rented. For ...
Tunnel2/23/2010
  Q: I need to repair a drain line under my peer and beam home and have to dig a tunnel for a crawl space ...
  A: Umpa Loompas with hand trowels? LOL I know of no quick way that would be as cost effective as hand ...
new bathroom - water in tub/shower won't get very hot2/23/2010
  Q: We have just renovated a house. In the bathrooms, (all gutted and redone) we have Kohler faucets fr ...
  A: The new valves are probably "anti-scald" types and are set too low for the incoming temperature. ...
Using a check vent on a toilet?2/22/2010
  Q: Right now, my first floor toilet is wet venting through the 3" vertical stack that goes to my 2nd ...
  A: My only comment is that a toilet requires a 2 inch vent. For PVC/ABS pipe, that's a 2-9/16 hole ...
Outdoor freeze proof faucet2/22/2010
  Q: We have an outdoor freeze proof faucet that often does not dispense water. I can turn it all the way ...
  A: It sounds like the faucet is malfunctioning and needs to be repaired. As I mentioned, this is not an ...
Using a check vent on a toilet?2/22/2010
  Q: Right now, my first floor toilet is wet venting through the 3" vertical stack that goes to my 2nd ...
  A: My question is why? Is it not working? It should vent fine through a 3 inch vertical line. 2 inch ...
Outdoor freeze proof faucet2/22/2010
  Q: We have an outdoor freeze proof faucet that often does not dispense water. I can turn it all the way ...
  A: Is this a free-standing "yard hydrant" or is it attached to a building and disappears inside the ...
Clicks/pops from attic after shower2/22/2010
  Q: my girlfriend and I just moved into our first home. It is a California style bungalow built in the ...
  A: The noise is probably from the copper pipes expanding and contracting from the hot water. It is ...
Iron Residue in Copper Water Supply Pipes2/21/2010
  Q: I have a tremendous amount of iron in my well. So much that there is actually a 'mud' like residue ...
  A: Sounds like something is making the iron precipitate out. I'm not aware of anything that will ...
Procedure To Replace Shower Stall Valve2/20/2010
  Q: I have a single handle shower stall facet. As many have already stated, I too am getting "warm" ...
  A: Is it that your are "running out" of hot water too soon? It could possibly be a faulty cartridge in ...
kitchen taps2/19/2010
  Q: When I turn on either hot or cold taps in the kitchen sink, the water just weakly flows out. Other ...
  A: Have you removed the aerator to see if it's plugged up? Do you get better flow with it off? If not ...
WATER TANK2/19/2010
  Q: THE TOILET TANK FILLS VERY SLOW ABOUT 20 MINUTES. iT IS THE NEWER TYPE,WHERE THE FILL SHAFT HAS ...
  A: There is no real reason that it should be filling slowly unless the water supply is restricted ...
Leak under the sink2/19/2010
  Q: Good Evening, We have a leak under the kitchen sink. We think we have it isloated to this part. ...
  A: Good picture! I usually get one taken from across the room, in the dark, with the cat in the way, ...
inline cold water valve for water heater2/19/2010
  Q: As a typical do it yourselfer, I have a problem. My hot water in the house suddenly had very low ...
  A: That's a bummer, I've had it happen to me too. You probably have a gate valve and the gate has ...
garbage disposal2/18/2010
  Q: we are reinstalling a garbage disposal into a new sink. Will any flange work with any brand of ...
  A: Hopefully you salvaged the old flange from the original sink. They can be cleaned up and reused. If ...
Toilets gurgling2/18/2010
  Q: we recently had a slow draining tub, a plumber came out and snaked it, it works fine. Since then, ...
  A: It's a venting problem. Plumbing vents are designed to equalize the air pressure in a system so that ...
washer box2/18/2010
  Q: im instaling a washer box . can i stack my kitchen sink sand tee on top of my washer box sand ...
  A: Possibly. This would be considered a "wet vent" (a vent that also serves as a drain)system and may ...
Iron Residue in Copper Water Supply Pipes2/17/2010
  Q: I have a tremendous amount of iron in my well. So much that there is actually a 'mud' like residue ...
  A: The problem here, believe it or not, is bacteria. The bacteria actually use the iron in the water ...
Toilet stink2/17/2010
  Q: its been there for at least 3 weeks, and happens at random times during the year. ive tried every ...
  A: This smell is probably sewer gas, called methane. Every fixture, including toilets, have a water ...
Water hammer2/17/2010
  Q: Dana, Thank you for taking the time to answer my question. I have a whole-house cartridge filter ...
  A: Water hammer is NOT caused by air in the lines. That is a misconception from the old steam heat days ...
shower flow restricters2/17/2010
  Q: I have a Moen one handle tap with hand held shower. The shower flow valve on the faucet does not ...
  A: The solution would be to rebuild the valve and replace any faulty parts and seals. Everything is ...
Backwater backflow preventer valve placement2/16/2010
  Q: The city's lateral sewer drain enters the back of my house below my basement floor (about 9 ft below ...
  A: A backwater valve is required IF the sewer main and manhole are higher than your lowest fixture ...
flushometer on toilet2/16/2010
  Q: i have a flushometer on my toilet in my residential home. when i flush it, it is slow to flush and ...
  A: This unit probably needs to be rebuilt. There are kits available to do this, new springs, seals and ...
Tankless water heater outta control!2/16/2010
  Q: Help! I have a SETS electric tankless water heater that feeds into a 30 gallon tank heater ...
  A: These units, both gas and electronic, are like a small computer. There can be many things that are ...
garbage disposal leak2/16/2010
  Q: I have an Insinkerator 444, 3/4 HP [in other words a top of the line] garbage disposal that is about ...
  A: It''s probably a seal on the inside between the motor and the grind chamber that is leaking. ...
water softener2/15/2010
  Q: My water is 27 hardness. I cannot believe all the systems available! There is no chlorine, 7.2 PH ...
  A: Softening is not filtration. Two different things. Softening removes minerals through ionic action, ...
Noisy toilet2/15/2010
  Q: When I flush the upstairs toilet its fine until it hits the pipes and then it sounds like a jet ...
  A: Noisy when the toilet tank fill valve starts working then? This could be from excessive water ...
Tankless Water Heater & Reciruclating Pump2/15/2010
  Q: ..I had a plumber install a Noritz tankless water heater & a GrundFos recirculating pump. The ...
  A: In my experience, the circulators are almost silent. They are usually only 1/25th HP. It depends on ...
water softener2/15/2010
  Q: My water is 27 hardness. I cannot believe all the systems available! There is no chlorine, 7.2 PH ...
  A: Systems can be had for as little as $300-$400 plus installation. The installation is an open ended ...
Burping toilet2/15/2010
  Q: My spare toilet starting burping a couple weeks ago and since it doesnt get used I didnt see for it ...
  A: This is usually a sign that the venting system is blocked and air is being forced back out through a ...
dripping device on water inlet2/14/2010
  Q: There is a device inline on the water supply into my house, just after the meter, that is dripping ...
  A: Look at the piping closely. Try to determine what feeds what. A second regulator is sometimes used ...
toilet bubbles when Tub emptys2/14/2010
  Q: Today when my son emptied the tub upstairs, the down stairs toilet bubbled a few times. No smell, ...
  A: Bummer! The sink is supposed to have an overflow to prevent this happening. It must be clogged up. ...
dripping device on water inlet2/14/2010
  Q: There is a device inline on the water supply into my house, just after the meter, that is dripping ...
  A: They come pre-set from the factory. Read the instructions for adjustment. Typical range is 40-125 ...
clogged drains2/14/2010
  Q: Well it started in the kitchen sink, I tried to run the garbage dispoal and suddenly the sink filled ...
  A: I understand your frustration. I really do not recommend drain cleaners, especially lye, as they are ...
toilet bubbles when Tub emptys2/14/2010
  Q: Today when my son emptied the tub upstairs, the down stairs toilet bubbled a few times. No smell, ...
  A: Isn't this nice weather great? Hard to believe its been in the mid-70's for the last couple of days ...
dripping device on water inlet2/14/2010
  Q: There is a device inline on the water supply into my house, just after the meter, that is dripping ...
  A: From you description, this is a pressure regulator for reducing the incoming pressure to below 80 ...
Re-piping House2/13/2010
  Q: I live in Florida. Temps can be 19 degrees in the winter and 105 in the summer. Copper piping has ...
  A: PVC/CPVC is fine and in wide use as well. There are some that feel that the PVC can leach chemicals ...
Delta Tub Faucet Diverter w/o Shower2/13/2010
  Q: I have a single handle Delta tub faucet w/o a shower. The faucet diverter for the non-existent ...
  A: I would just quit messing with it and replace the spout. It's either a screw on or compression type ...
Re-piping House2/13/2010
  Q: I live in Florida. Temps can be 19 degrees in the winter and 105 in the summer. Copper piping has ...
  A: The answer somewhat depends on what the local building authorities will allow. Not everything is ...
toilet drain pipe2/13/2010
  Q: Help, we just took our 2nd floor toilet off to check why flush was slow. we found water just about 6 ...
  A: The line needs to be properly snaked, probably farther than you could reach. It is unlikely any ...
Hot water tap, basement bathroom2/12/2010
  Q: My wife and I purchased a home, knowing that the homes plumbing was done by the previous resident. ...
  A: This is very weird! I've never heard of such a thing. I think its time to have a professional look ...
cold shower2/12/2010
  Q: How do i adjust the water temperature in a Peerless single handle shower faucet? It's still too cold ...
  A: This is probably an "anti-scald" valve. You may need to adjust the scald guard feature due to ...
Plumbing - stub removal2/11/2010
  Q: How does one remove an old, galvanized bath sink drain stub. Only the threads are on the room side. ...
  A: Now you see why the plumbers get the big bucks! LOL PB Blaster might help. Also, tighten it first, ...
Shower vapor barrier2/11/2010
  Q: Hey i've got a bathroom with 3 interior walls and one exterior wall that is on one full side of a ...
  A: I would question him about why that is or ask to see the code he is following. Maybe he is ...
Sayco shower facuet drip2/11/2010
  Q: I have replaced the seat and stem on my Sayco shower faucet. But it still drips when shut off. When ...
  A: Seat and stem should handle it. These look like conventional compression stop valves. I have had a ...
cold water pipe noise2/11/2010
  Q: Recently the cold water pipes in my house have begun to make a lot of noise, we cannot have several ...
  A: Water hammer is caused by the sudden stopping of moving water. All the kinetic energy of the moving ...
Broken stop valve2/10/2010
  Q: The end of the stem(washer/nut?)broke off the stop/flow valve for the main water supply to the house ...
  A: That's unfortunate! Seems odd that you would have water to some things and not others. I suppose it ...
Low flow from kitchen faucet2/10/2010
  Q: The water flow in my kitchen faucet is really low. It used to work great, house is less than 5 yrs ...
  A: There is a diverter valve built into the faucet, usually on the feed to the spray hose. If this ...
Low water pressure in shower2/9/2010
  Q: Over the past couple months the water pressure in our shower has been getting lower and lower. It ...
  A: Sounds like there is a problem inside the valve. Some debris may have gotten into the cartridge. You ...
water shortage2/9/2010
  Q: My area experienced low water pressure problems over the weekend and for two days the only running ...
  A: I would first check with the local utility company to see if there is still a problem in the system. ...
Cross flow in shower/tub faucet2/9/2010
  Q: I recently had my house renovated with completely new plumbing (CPVC supply lines) and a new heating ...
  A: There really should be no pressure differential between hot and cold. It is, effectively, all one ...
washer drainage problems2/9/2010
  Q: I just read your email from a question I sent you. the water from my tub is not backing up, however ...
  A: At some point, all the drains connect together into one 4 inch pipe that goes out of the house. If ...
shower mixing valve2/8/2010
  Q: I am getting hot and cold water to my shower valve, but I am not getting water from my shower valve ...
  A: Okay, at least I know that much, single handle. Remove the shower head and see if you get any flow ...
water backing up2/8/2010
  Q: everytime I wash a load of clothes, when it drains it backs up into the bathtub. Washing just one ...
  A: First, I do not recommend drain cleaners, they are very rough on the pipes. They contain lye that ...
Kohler Mixing Valve2/7/2010
  Q: I just bought a house two days ago and turned the water on today. The shower faucet was running so I ...
  A: Being a single handle, the cartridge is probably reversed as I mentioned. Try pulling it out and ...
pvc connection from camper to ground2/7/2010
  Q: we recently bought a 17 year old camper. We put it at a campground as a seasonal. We did something ...
  A: Can you even find the connection buried in all that snow? LOL This is difficult to diagnose without ...
Low water pressure in shower2/7/2010
  Q: Over the past couple months the water pressure in our shower has been getting lower and lower. It ...
  A: There can be several reasons for this. The most likely is that there is something restricting the ...
Kohler Mixing Valve2/7/2010
  Q: I just bought a house two days ago and turned the water on today. The shower faucet was running so I ...
  A: I'm a bit confused. From your repair description, this is a 2 or 3 handle valve but the problem is ...
WATER HEATER2/6/2010
  Q: Need help I have a gas water heater and for some reason sometimes it starts to hum but loud. This is ...
  A: AT 4 years old, the heater should not need replacing yet. They typically last at least 10 years. ...
water heater made loud noise2/6/2010
  Q: why would my water heater make aloud noise and after that my water preasure drop
  A: There is not enough information in your question to answer. There are many possible reasons. When ...
Floods! Everywhere!2/6/2010
  Q: I am having flooding issues everywhere. I have a septic tank (don't know if it is relevant). My ...
  A: This sounds like a combination of a saturated septic drain field or failed septic system that is ...
Replacement of PP 32042/6/2010
  Q: I have the same problem as the gentleman that you have helped on 4/12/2009 ( ...
  A: PP could possibly mean Price Pfister, now a Black & Decker company. Replacing the stems only may not ...
leak2/5/2010
  Q: When I purchased a new hot water heater I was told due to new codes that I had to have an exterior ...
  A: ANY leaking or discharge is a sign of a problem that should be corrected. What seems to be a small ...
leak2/5/2010
  Q: When I purchased a new hot water heater I was told due to new codes that I had to have an exterior ...
  A: Chances are he's right. The pressure may be too high. Plumbing fixtures, including water heaters ...
on-demand hot water unit for washing machine2/5/2010
  Q: We are moving our washer and dryer to a new location and will have to install a separate hot water ...
  A: You are correct in you concern about price. Tankless units are very expensive. You would be better ...
bathroom faucet - water only trickles2/4/2010
  Q: I'll try to let you know in detail what is happening; I have never had any kind of plumbing ...
  A: Good chance its a plugged up aerator. Unscrew it and see if you have flow without it attached. If ...
Iron in water from a well2/4/2010
  Q: We had a well on the property it is about 30 yrs old. It has a strong amount of iron in the water ...
  A: When iron exists along with certain kinds of bacteria, problems can become even worse. To survive, ...
Tub Drain2/4/2010
  Q: I am roughing a new bathroom in the upstairs of a two story home. The part I am not sure about is ...
  A: Access to plumbing is always a problem. it is usually handled by installing access doors or panels ...
Air Gap2/3/2010
  Q: Single sink in a coffe shop. Health Inspector said I need an Air Gap because of washing foods for ...
  A: Yes, any commercial food prep sink must be drained via an "indirect waste". This is common for any ...
Intermittent Shower Leak2/3/2010
  Q: I had a new bathroom fitted 3 years ago. About a year ago it started leaking and we re-did the ...
  A: 4 people at once? Wow, big shower. LOL There is basically something wrong with the original ...
Gurgling noise in laundry sink2/3/2010
  Q: I have a laundry sink in the basement that gurgles all the time. When we put a cap on the tap,(not ...
  A: The tube is probably a "trap primer" to maintain the water seal in the floor drain trap. It squirts ...
water gurgling in bathtub2/1/2010
  Q: Dana, I have an old house built in 1910 and I know the vent pipe is cast iron but most of my ...
  A: Every drain system needs to be properly vented to atmosphere to prevent a siphon/vacuum from being ...
plugged aerators in faucets2/1/2010
  Q: In the kitchen and master bath (sink only) what looks like pvc particles are plugging the aerators. ...
  A: Odd condition! Are they kind of amber in color? Do you have a water softener? Sometimes water ...
Leaking bathroom sink wall pipe2/1/2010
  Q: I have a dual-sink vanity that had a bad clog. I called a drain cleaning company and he cleared out ...
  A: Yes, it is possible. Not easy but possible. The 1-1/2 inch galvanized nipple can be unscrewed but ...
Water flow through shower head1/31/2010
  Q: I have had a new Moen Villeta (L82383)shower head, tap and single handle water control, recently ...
  A: 1/2 inch ID (inside diameter)pipe is the minimum standard for a shower or tub/shower setup. Since ...
toilet tank 'howling' on refill1/31/2010
  Q: In the past couple of months, our toilet tank has begun to make noise as the filling after a flush ...
  A: Sounds like someone replaced your "toilet owl" with a toilet hound dog! LOL The problem is a worn ...
Basement shower drain1/31/2010
  Q: I am installing a shower in my basement. I already have the drain pipe stubbed up through the ...
  A: I need more info about this. Can you send a picture of the drain pipe out of the slab? Is this a ...
Kitchen Sink drain1/31/2010
  Q: My sink (double sink)wasn't draining so I took the elbow off to clean it.Its all clean but for some ...
  A: It depends on the way the pipes are set up. In many double bay sinks there is a "baffle Tee" where ...
Kitchen Sink Overflow overflows1/31/2010
  Q: We had a new dishwaser, new double sink, new overflow and new disposal installed by a plumber. The ...
  A: Every new disposer has the inlet for the dishwasher's air gap drain but NOT EVERYONE has a ...
toilet valve replacement1/30/2010
  Q: I am in the process of putting in an anti-siphon fill valve brass craft model 2000 to replace the ...
  A: Yes, you break them apart. The cone goes on the bottom of the fill valve before you put it through ...
muddy water filter from well and water surges1/30/2010
  Q: I use a well and have an water filter set from the storage tank to the hot water tank that filters ...
  A: Heavy rains can effect the water table and cause turbidity. The filter is doing it's job. The ...
Good pressure but no hot water1/29/2010
  Q: While checking out a house I might buy, I found that the there was no hot water coming from the ...
  A: There are a couple of things that can cause this. The pipe that feed the kitchen faucet could be ...
Shower flow1/29/2010
  Q: I have begun to experience the following problem with the shower in our main bathroom. The shower ...
  A: Try removing the shower head for a test. If the flow is fine, the problem is a clogged head. Clean ...
Drainage backup1/29/2010
  Q: Where I live we are still on a well and septic system and lately in the last few months when I wash ...
  A: The prices vary everywhere. You can check locally. I've seen offers here for $25 for any drain but ...
noise from bathtub when flushing toilet1/28/2010
  Q: I just read your response to a very similar question but in that case the bathroom had been ...
  A: Good Job or researching the question before hand. If there is not leak below the tub, indication a ...
bath tub flushing noise1/28/2010
  Q: A couple months ago I had my second floor master bathroom completely remodeled: replaced a toilet, a ...
  A: Several things come to mind; No p-trap, the p-trap water seal is evaporating because it is not ...
Washing Machine plumbing1/27/2010
  Q: Does the drain pipe need a "P" trap inline before it drains into the 3" main sewer line in the ...
  A: Yes! Any connection to the sewer piping requires a p-trap. It's function is to provide a water seal ...
Kenmore Thermocouple1/27/2010
  Q: I have a Kenmore Power Miser 6 and the pilot won't stay lit, I had a tech come out and look at it ...
  A: I'm not familiar with the "little safety device" attached to a thermocouple. Did you use a Sears ...
Hand held shower head leak1/27/2010
  Q: I have a hand held shower head and it drips constantly. I replaced the Moen cartridge, no change. If ...
  A: Does the drip continue or eventually stop? It could just be gravity draining the remaining water ...
Drainage backup1/27/2010
  Q: Where I live we are still on a well and septic system and lately in the last few months when I wash ...
  A: There is some point of connection of the laundry drain and the bath tub drain that is restricted. I ...
Gas Water Heater1/27/2010
  Q: Two questions about symptoms I am having w/ my water heater. (1)The pilot light was not staying lit ...
  A: By-products of a gas flame contain a lot of moisture. When you first fire up a system, this exhaust ...
Septic backup in baths1/26/2010
  Q: I have a house with a septic tank, I have had problems for the past several years, I have had the ...
  A: This sounds very much like the leach field is flooding or saturated or has failed completely. The ...
Sink & Kitchen Countertop1/26/2010
  Q: I just bought a new condo on the first floor and I noticed a area under the sink with a hole. I'm ...
  A: Dis-mounting the counter top is not an easy job. They are usually glued down pretty well. Holes in ...
Water heater1/26/2010
  Q: I have a 14 year old 80 gal electric water heater that after two showers(totaling 25 minutes) the ...
  A: At 14 years old, this water heater is at or near the end of it's expected life. The industry average ...
shower hot water pressurer1/25/2010
  Q: my shower hot water is coming out slow and it was spliting out small rocks plus when i turn on the ...
  A: It's hard to tell by your description. Is this a three handle valve or is there a lift-up knob on ...
Solvent Welding PVC Pipes1/25/2010
  Q: We are having all of the cast-iron drains in the house replaced with PVC pipe (this is being done as ...
  A: As I said, I agree with your Dad, it doesn't look like much if any primer was used. I have ...
Solvent Welding PVC Pipes1/25/2010
  Q: We are having all of the cast-iron drains in the house replaced with PVC pipe (this is being done as ...
  A: I agree with your dad. Get the local building officials to look at the work. Joint assembly ...
Loss of hot water pressure1/25/2010
  Q: Recently the hot water volume in my 7 year old house has dropped dramatically to the point you can ...
  A: Oil fired system are not my forte (don't use them out here much) but any boiler system needs to be ...
faucet problem1/11/2010
  Q: I'm having a problem with low water flow from a kitchen faucet. It has separate controls for ...
  A: The screw unit is probably the diverter for the hand spray. It may have some debris in it or be ...
slow drain issue1/11/2010
  Q: WE just purchased a older home, 60 years old. The vanity and the sink in the bathroom seem fairly ...
  A: This type of drain is called a "grid" drain and is usually seen in commercial restrooms. It ...
leaking at shower head-old plumbing1/11/2010
  Q: My mother's house is about 40 years old. The shower is leaking water out the shower head. The hot ...
  A: This can be a DIY project but it is a bit more than "minor" repairs. In order to get the stems out ...
anode or dip tube1/10/2010
  Q: kenmore 80 gallon tank is no longer producing hot water; i can't even hear the tank elements ...
  A: There are many components in an electric water heater. The anode rod is a "sacrificial" metal rod ...
Hot water heater leak1/10/2010
  Q: seems when my wife gives our baby a bath in the tub, the hot water heater leaks by way of the ...
  A: I understand. An expansion tank should be a part of every W/H install as a good practice. The TPRV's ...
Water Heater Installed Backwards1/10/2010
  Q: I believe the subject says it all. A friend of mine's Water Heater was installed with the cold water ...
  A: That's the winner of the day! LOL The tank is LABELED hot and cold on the inlet and outlet. In ...
Secondary Cleanout1/10/2010
  Q: In 2005 plumbers snaked outside my home using 50 & 100 ft snakes. They found tree roots and sais ...
  A: By "secondary clean out" they probably mean one located near the property line at the street. This ...
rerouting plumbing1/9/2010
  Q: i purchased a new double sink i am not putting the disposer back on.. i need to connect the pipes ...
  A: You will need to re-do the waste pipes under the sink per the sketch I have attached. This is the ...
suspected frozen pipe - no water dripping1/9/2010
  Q: We are having cold temps here in Katy,TX (just west of Houston) for the past 2 days. Except for our ...
  A: I suppose the water piping systems in Katy, TX are not designed to handle the freezing temperatures ...
Faucet Leaks1/9/2010
  Q: When I take a shower, one of the faucets in the bathtub leaks, which I think is causing low water ...
  A: It is probably leaking leaking around the valve stem. While not usually a big deal, it can travel ...
frozen pipes1/8/2010
  Q: Mr Bostick I hope you can help me. Seeing as you live in Calfifornia, I'm not sure. We live in ...
  A: Absolutely, and wrap that with plastic or other moisture barrier to keep the insulation dry. There ...
water pump1/8/2010
  Q: our water pump keeps running when we use the water.the pump turns off and on alot i am afarid it ...
  A: The answer depends on the tank itself. Not all have diaphragms or bladders and not all those that ...
shower faucet1/8/2010
  Q: can I replace a shower only faucet that does not have pressure/volume control to one that does? or ...
  A: There are no "retrofit kits" that I'm aware of for an existing faucet. There are in-line pressure ...
Poor pressure in 2nd story shower1/7/2010
  Q: Greetings from Tennessee, I have a home built in 1929 that is basically a craftsman style. We are ...
  A: There are a number of things that can have an effect on pressure and flow rate: Pipe sizing, ...
frozen pipes1/7/2010
  Q: Mr Bostick I hope you can help me. Seeing as you live in Calfifornia, I'm not sure. We live in ...
  A: Although I do currently live in SoCal, I spent 10 years in Lake Tahoe, above 6000 feet in the ...
How water1/7/2010
  Q: Having issue with a 5 year gas hot water heater. Getting black sediment from all hot water faucets ...
  A: A 5 year old water heater should already be a "glass lined" unit. Pretty much everything is these ...
Installing a new bathtub1/7/2010
  Q: I am replacing the all-in-one fiberglass bathtub/shower that was built into the bathroom at the time ...
  A: Cast iron is the tub of choice, I would stay away from the enameled steel. They chip too easily and ...
Plumbing problem1/6/2010
  Q: Our raised ranch home has a septic system which was last pumped four years ago. We have always had ...
  A: This is generally a symptom of a venting problem of some sort. When water goes down a drain, it can ...
Hot water heater leak1/6/2010
  Q: seems when my wife gives our baby a bath in the tub, the hot water heater leaks by way of the ...
  A: Water heaters usually just work until they rust out and start to leak from the tank, usually the ...
using vent line as drain line for new toilet1/6/2010
  Q: I want to add a bathroom/toilet on my 2nd floor bonus room. Since there is no pipe planned for this, ...
  A: Without seeing the actual conditions, it would be a dis-service to guess at a price. A local plumber ...
I hear a drip...1/6/2010
  Q: I hear a drip in the middle of my kitchen floor and I can't find any water. Do you have an idea of ...
  A: If you can locate the leak, by all means fix it. Things to check: the base of the toilet, the joint ...
Hot water heater leak1/5/2010
  Q: seems when my wife gives our baby a bath in the tub, the hot water heater leaks by way of the ...
  A: Expect an explosion only if you block off the relief valve. It's doing what it is designed to do, ...
using vent line as drain line for new toilet1/5/2010
  Q: I want to add a bathroom/toilet on my 2nd floor bonus room. Since there is no pipe planned for this, ...
  A: Do you mean other than being a Code violation in several ways? LOL The minimum size for a toilet ...
duration of freezing tempertures to freeze pipes1/5/2010
  Q: Could you please tell me how long "freezing" temperatures must remain in order for pipes or water ...
  A: There really is not just one answer to this question. There is a lot of "it depends" involved. Are ...
I hear a drip...1/5/2010
  Q: I hear a drip in the middle of my kitchen floor and I can't find any water. Do you have an idea of ...
  A: H Samantha, I suppose anything is possible. As I said, water will travel and it may not show up ...
Water Pump Problems1/5/2010
  Q: I'm having a problem with my water pump and was wondering if you would help me? my water pump only ...
  A: Wells systems are not really my area but a couple of things come to mind. Most systems have a ...
low water flow1/4/2010
  Q: visited in-laws over holiday and as tried to remember not to flush toilet, run dishwasher, wash ...
  A: It could. Seems rather odd way to pipe a main water line. Why would one add a restriction in the ...
bathroom sink1/4/2010
  Q: My bathroom sink will not drain. Ive taken the trap out and snaked directly to the drain. Found ...
  A: Hmmmm....Maybe the pop-up is not opening far enough. Possibly the overflow drain near the rim is ...
disposer flange spring1/4/2010
  Q: i purchased a new sink and already have a Kenmore disposer. The sink is a Pegasus and the Pegasus ...
  A: A model number of the disposer would be helpful so I can look it up and see the part your are having ...
Washing Machine Drains to Fast1/3/2010
  Q: My Washing machine is in the same room as my shower and when the washing machine pumps it causes ...
  A: Me thinks you would be better off have the drains properly cleaned. Washer drains and kitchen ...
Loss of Hot Water to Kitchen Faucet1/3/2010
  Q: I am not getting any hot water from my kichen faucet. I still have hot water to all other faucets ...
  A: It may be a clogged pipe due to rust and/or deteriorated galvanized steel pipes. the hot side is ...
bathroom sink1/3/2010
  Q: My bathroom sink will not drain. Ive taken the trap out and snaked directly to the drain. Found ...
  A: It's likely a hair clog caught in the pop-up mechanism. The small rod that lifts the pop-up stopper ...
I hear a drip...1/3/2010
  Q: I hear a drip in the middle of my kitchen floor and I can't find any water. Do you have an idea of ...
  A: Most mobile homes have a "wind barrier" installed over the insulation to prevent damage when it is ...
removing my airgap1/2/2010
  Q: I recently had a new cast iron sink, faucet, and garbage disposal installed. The sink did not have ...
  A: Well......I don't know about the crazy part, maybe just misinformed. LOL The air gap is there for a ...
Showering1/2/2010
  Q: We have three handles in our tub - the middle one for the shower. The mechanism is about a year ...
  A: It shouldn't make any difference which order you use. If the spout is still leaking after the shower ...
Toilet drains when bathtub drains1/2/2010
  Q: When my bathrub drains, the toilet next to it makes gurgling sounds and empties. What could be ...
  A: This is caused by a blocked vent pipe. Drainage systems need to have an air vent to break the vacuum ...
Low hot water pressure1/1/2010
  Q: When I increase the temperture of the shower the water pressure gets extremely low. I have replaced ...
  A: Okay, this is a process of elimination. LOL Yes, water heaters are supposed to be flushed every ...
Low hot water pressure1/1/2010
  Q: When I increase the temperture of the shower the water pressure gets extremely low. I have replaced ...
  A: At 10 years, the heater is at or near the end of it's useful life by industry standards. (8-12 ...
follow-up Q, Delta shower mix valve12/31/2009
  Q: Dana. Thank you for taking my question. Sharon instructed me well on how to look for problems in ...
  A: That does not sound right. The cold to hot part is right. That's the way they are supposed to ...
Gas water heater with built in combustion air12/31/2009
  Q: I'm building an addition to my home. I have already purchased a Bradford White 50 Gal water heater ...
  A: These are called "direct vent" units. They have co-axial vent pipes (one inside the other) and no ...
Drain Problem?12/31/2009
  Q: For the past few weeks, whenever I flush the first or second floor toilets, there is a loud gurgling ...
  A: It sounds very much like a venting problem. The system is trying to get air through the traps ...
Toilet is disconnected and debris fell into drain12/31/2009
  Q: We have had continual problems with the plumbing in our house. We think most is caused by the big ...
  A: You might try a "jetting" service to clear the main line. They us a special type of snake that uses ...
basement water leakage12/31/2009
  Q: We noticed our basement tiles seeping glue around them. Upon further investigation, we found water ...
  A: It's a basement, they are supposed to be dark and damp, right? <grin> It may not be plumbing. It ...
Toilet Leak @ Base12/30/2009
  Q: I am a landlord. A tenant was complaining of her toilet leaking substantial water (2+ cups) from ...
  A: It can happen if there is a clog that backs the water up to the wax ring and it is not sealing well. ...
two shower heads12/30/2009
  Q: how can i control two shower heads independently.
  A: There are several ways. The expensive way is to install an in-wall, 4-way diverter valve as part of ...
tankless hot water temperature flucuates12/30/2009
  Q: We have a tankless hot water heater that is about 4 years old. It is used for our 1 upstairs master ...
  A: Yep, guys don't "do" baths. Just give him a beer and tell him it's a hot tub! LOL It sounds like ...
plumbing12/30/2009
  Q: ok i am a NYC plumber working my question is i am venting a grease trap on the ground and their is ...
  A: I'm a West Coast guy. I can answer "general" code questions only. As you probably know, the cities ...
debris in toilet drain12/29/2009
  Q: I am renovating my bathroom. I had removed the toilet and sink. While pulling up the tile in my ...
  A: Oops! Now you know to cover the drain when working with the toilet pulled. That small tile should ...
Water Heater Problem12/29/2009
  Q: About a week back, my water heater started tripping its breaker. I decided to start with the easiest ...
  A: It sounds like there is a short to ground in that circuit that occurs when the stat calls for power. ...
Shower Diverter12/29/2009
  Q: I have a three-handled shower, and when I take a shower water still comes out of the tub faucet, ...
  A: The best way is to replace the diverter stem and washer. While your are at it, put new washers in ...
very intermittant drip sound from attic to ceiling with no evidence of water12/29/2009
  Q: In this case,the house is 2 story wood construction built 2008. We have a forced air system with ...
  A: I suspect it might be condensation inside the ductwork. Warm, moist air (from inside the house) ...
PVC Drain Pipes12/28/2009
  Q: When we had our home built three years ago near Cleveland, OH I had the contractor rough in floor ...
  A: If he glued them on, it's going to be a "flint stone" job to get them off. Some careful work with a ...
toilet whistle12/28/2009
  Q: I recently had some plumbing work done due to a water leak- flex hose going to the toilet. That was ...
  A: Now that's annoying! Any noise is essentially a vibration. A whistle is just a faster vibration. ...
washer12/28/2009
  Q: I have my washer drain line overflowing. we snake it out to about 10ft.the tiolets,sinks&bathtub ...
  A: Okay....and your question is? LOL Maybe a bit longer would be in order. Obviously, 10 feet is not ...
sewer smell in kitchen12/28/2009
  Q: For the last couple of weeks I have had a sewer smell like rotten eggs in my kitchen that seems to ...
  A: A couple of things come to mind: 1. There is a venting problem and the P-trap is getting siphoned ...
Washer backs up into the bathtub12/27/2009
  Q: I live in an older house... We remodeled about a year ago and replaced a lot of the pipes in the ...
  A: The bathroom drains all share a common drain pipe at some point and ultimately the whole house ...
plumbing12/27/2009
  Q: hot water in my cold water pipe. steibel tankless water heater
  A: You are a little slim on information here. Sort of hard to answer. When does this happen? What are ...
sump pump discharge12/27/2009
  Q: I have a sump pump in my basement where the discharge comes up to the floor joists above and runs in ...
  A: Noise is essentially mechanical vibration. It is transmitted through direct contact and through the ...
Toilet is disconnected and debris fell into drain12/27/2009
  Q: We have had continual problems with the plumbing in our house. We think most is caused by the big ...
  A: Oops! Obviously, you now know to cover open drains! You might be able to get the insulation out by ...
Septic Tank and Leach Lines12/26/2009
  Q: We just had to have our septic pumped (after living here just about a year) and the guy told us our ...
  A: That's a bummer. Go ahead and check with the other experts to make sure but it sounds like the ...
proper threaded pipe length12/26/2009
  Q: How do I determiner the proper length of pipe. A friend who is familar with plumbing mentioned the ...
  A: This is a skill gained from experience. Screwing it up can teach you a lot! LOL Plumbing pipe ...
slow flushing toliet12/26/2009
  Q: I noticed that sometimes when we flush, the water will move very slow and not flush all the way. ...
  A: Unfortunately, there is no "magic bullet" for this. I don't recommend drain cleaners due to the ...
slow flushing toliet12/26/2009
  Q: I noticed that sometimes when we flush, the water will move very slow and not flush all the way.
  A: You may just have a batch of slow water on those times! LOL Just kidding. This usually means that ...
water pressure in bathroom sink12/26/2009
  Q: Dana, I moved into a home built in the 70's. It has had some cosmetic remolding done, but the water ...
  A: A home built in the 70's may still have its original galvanized steel pipes. These can be starting ...
what first?12/24/2009
  Q: We plan to do a kitchen remodel in a 50 year old house on a raised foundation with galvanized pipes. ...
  A: The water pipes are a major system of any house and are very important for both obvious reasons and ...
Shower remodel12/24/2009
  Q: We are planning to replace our shower base with a new one and looks like most of the newer shower ...
  A: This depends on access to the plumbing. If you can get to if from under a raised foundation, you ...
P Traps12/24/2009
  Q: I live in Los Angles CA, I am having my bathroom remolded and decided to replace the bathtub. When ...
  A: There is normally a hole in the slab at that location anyway. It's called a "box out" and it is ...
Toilet12/24/2009
  Q: i want to know if I can rotate my toilet 90 degrees using the original cast iron drain pipe flange ...
  A: You may need to change the flange. Standard flanges have the holes set at the sides only. Toilets ...
slow water flow12/23/2009
  Q: Recently had hot water heater replaced. Since they did this my water pressure out of my shower ...
  A: Some debris from the pipes probably got broken loose during the work and made its way down the ...
Shower remodel12/23/2009
  Q: We are planning to replace our shower base with a new one and looks like most of the newer shower ...
  A: If the drain does not match any available pans you will need to do this as a "hot mop" pan. They ...
Bubbling water in the yard12/23/2009
  Q: We have a slow bubble of water out near the horse barn. The barn sits on a small hill. There is a ...
  A: Underground leaks and springs can be hard to locate and pin down. The water could be originating in ...
cleaning enameled sink12/23/2009
  Q: What is the best product to clean the gray metal marks in a white enameled kitchen sink. The marks ...
  A: Per their website: Bar Keepers Friend® One can do it all! The best professional powdered cleanser ...
myers water pump12/22/2009
  Q: Older Myers water pump comes on then 5 seconds later shuts off.This is continuously happening ...
  A: You may have one of the older style tanks that does not have a diaphragm between the water and the ...
Noise in hot water recirc line check valves12/22/2009
  Q: This regards a residential hot water piping system, all 1/2 and 3/4 copper tubing and supplied by an ...
  A: I mis-spoke, you cannot use spring checks on a gravity system. I've put in many pumped systems and ...
Replacing ceiling sheet rock due to water damage12/21/2009
  Q: We recently had an overflowing toilet issue (luckily it was mostly clear water) from our second ...
  A: As long as it was not seriously saturated and has dried, there should not be a problem. It really ...
low water pressure12/21/2009
  Q: I have a question and realize that there might not be an easy answer. I live in Indiana, have a ...
  A: Two things come to mind. Pull the shower head off and see if the flow is still too low. It might ...
leak under sink12/21/2009
  Q: The large copper pipe under my sink that runs behind my stove and up through the roof is leaking. ...
  A: If it is the vent line, it should slope slightly BACK to the kitchen drain line on the horizontal ...
Water Hammer with a Tankless12/20/2009
  Q: I have had a Rinnai tankless for about three years and have only started experience "water hammer" ...
  A: I looked at the blog. There is still a lot of confusion about these "new fangled" units although ...
banging pipes12/20/2009
  Q: In my master bedroom at night about every 2 hours the pipes go pop pop pop pop pop one right after ...
  A: This sounds suspiciously like pipes creeping due to thermal expansion. It could also be a big ...
leak under sink12/20/2009
  Q: The large copper pipe under my sink that runs behind my stove and up through the roof is leaking. ...
  A: From your description, it's hared to tell what this is. How large is it? 1-1/2 to 2 inches? or ...
frozen pipes12/19/2009
  Q: Nice to meet you. Here's hoping you can answer my questions. I live in Maine. Trying to move to ...
  A: having lived above 6000 feet at Lake Tahoe in the Sierras for ten years, I'm very familiar with ...
water hammer in bathroom plumbing12/19/2009
  Q: When I turn on the hot water in the master bathroom, there is a loud hammering when the flow of ...
  A: Cool about the stained glass stuff. I've done that before. Lots of fun. Unfortunately, my ...
Tempreture12/18/2009
  Q: I installed a single handle Tuscany fixture in the bath, and one in the shower. Water temp. is good ...
  A: After some digging, I was able to track down the manufacturer. It's LDR Industries, Inc. in Chicago, ...
high pressure 2-5 seconds out of faucets12/18/2009
  Q: how can i fix high pressure problem? my house is 3 1/2 years old. when you use any faucet or toilet ...
  A: It is possible the cold weather would play into this scene. I HAVE lived in snow country before so ...
high pressure 2-5 seconds out of faucets12/18/2009
  Q: how can i fix high pressure problem? my house is 3 1/2 years old. when you use any faucet or toilet ...
  A: This is a symptom of thermal expansion of water in the water heater. The water expands when its ...
leaking airvent12/17/2009
  Q: Last year I installed a vent so that my kitchen sink would drain faster. Now water is leaking from ...
  A: These Air Admittance Valves are called Studor vents or "cheater vents" since they don't go out above ...
clogged toilets12/17/2009
  Q: why do my toilets keep clogging up?
  A: LOL, not a lot of info here Doug. There are numerous reasons for toilets to clog. Other than the ...
Tempreture12/17/2009
  Q: I installed a single handle Tuscany fixture in the bath, and one in the shower. Water temp. is good ...
  A: I believe Tuscany is a style name, not the manufactures name. Who made the valves? Kohler? Price ...
Commercial oven12/17/2009
  Q: I am purchasing a restaurant and am having problems with one of my ovens, it does not work. It is a ...
  A: A thermocouple is a small device that generates electricity when heat is applied. They are part of ...
water flow12/17/2009
  Q: I am losing pressure from one end of my house to the other and I have no leaks. It is a new modular ...
  A: Your first question provided little or no information or details. Just a statement that you "are ...
water pressure12/16/2009
  Q: I am losing pressure from one end of my house to the other and I have no leaks. It is a new modular ...
  A: Is it actually the flow rate you are seeing a drop in? This is usually what most people notice. The ...
Water runs then stops on bathroom faucet for both hot and cold...12/16/2009
  Q: Dana, The water in the bathroom at the sink runs until you open the faucet about 75% then make a ...
  A: Sounds like the pressure regulator might be messing up. Some of them have a check valve in them. ...
Replaced Shower Spigots and now having temperature control issues12/16/2009
  Q: I couldn't turn off the shower and it constantly dripped. So, I decided to replace the spigots. I ...
  A: Two possibilities come to mind. You were given the wrong stems or the galvanized steel pipes are on ...
Howling plumbing12/16/2009
  Q: Our pipes howl. It is only 3 of the 4 toilets and is almost non existent in warm weather but as ...
  A: If I had to guess, it is related to the fill valve and possible high pressure in the system. The ...
Clogged in the main line..12/16/2009
  Q: I have a clogged in the main line. My toilet and tub are flooded. I cannot find the main drain ...
  A: Without a clean out just outside the foundation, you will need to have the main snaked through the ...
Septic tank pump keeps failing12/15/2009
  Q: Help! We have replaced 4 pumps in just 4 years of living here. The system was all new in 2005. ...
  A: I'm not that familiar with this type of system but my first source would be the provider of the ...
gas piping load12/15/2009
  Q: I have an external 2 car garage built alongside a 350 sf small home office. This home office has a ...
  A: It does not appear so per the gas tables. If you look at the table, is shows 455 Cubic Feet per ...
second toilet12/15/2009
  Q: Create a second bathroom and install a second toilet in an adjoining room behind the existing toilet ...
  A: This need to be done properly and per Code. There's more to it than just connecting the dots. The ...
connecting PVC to Terra cotta sewer pipe12/15/2009
  Q: .. here's my question... I have a 1925 house down in Florida with a root problem. Seems some oak ...
  A: Clay pipe (actually vitrified clay) is quite hard to cut without the proper tools. It is used from 2 ...
Rough in basement12/15/2009
  Q: I have 5 pipes in my rough in for a bathroom, I have no idea which is for what. I have attached some ...
  A: I'm honored that you think I'm a magician! LOL First, AllExperts only allows one picture to be ...
Clawfoot Tubs12/14/2009
  Q: I'm not sure if you know much about clawfoot tubs but i have a question and hope you can help me or ...
  A: I have no idea what it might be worth. it depends on the style and the condition of the finish I'm ...
kitchen clog12/14/2009
  Q: "here's as much info as i can fit. we are on a city water system. our kitchen sink is clogged for ...
  A: This sounds suspiciously like what is called an "S" trap without a vent. I'm surprised you have not ...
kitchen clog12/14/2009
  Q: "here's as much info as i can fit. we are on a city water system. our kitchen sink is clogged for ...
  A: First, with the drains going down through the floor, there is a question of proper venting. Through ...
second toilet12/14/2009
  Q: Create a second bathroom and install a second toilet in an adjoining room behind the existing toilet ...
  A: It is possible to do. It depends on several factors. Distance to the existing drain pipe for the ...
Sound of Running Water12/14/2009
  Q: We live in a 4 unit condo, three floors i.e. basement, main floor and upstairs ...
  A: This sounds a lot like the "phantom flush" issue. Water and pipes are a very good conductors sound. ...
gas piping load12/13/2009
  Q: I have an external 2 car garage built alongside a 350 sf small home office. This home office has a ...
  A: 100 ft of 1-1/2 pipe should be able to supply 500,000 BTU at typical gas pressures of 7 inches ...
Foul odour coming from the drain in my bathroom sink.12/13/2009
  Q: I live on the third floor of an older apartment building. My bathroom sink became plugged and when I ...
  A: Just flush it as best as you can with the hot water first. Then a cup of bleach should do it. If ...
Slow Leak12/13/2009
  Q: My toilet is leaking water from the tank because every 6 to 8 minutes I hear it kick on to refill ...
  A: The float is to keep the flapper open long enough for a decent flush. Chlorine in the water can ...
Foul odour coming from the drain in my bathroom sink.12/13/2009
  Q: I live on the third floor of an older apartment building. My bathroom sink became plugged and when I ...
  A: Chances are that it is coming from the overflow channel built into the sink. Try to run some very ...
Well water tank12/11/2009
  Q: I have a well for water. my water flow is gradually getting lower. How do I pressurize my tank?
  A: Typically, the tanks are pressurized with air. Most contain a diaphragm or bladder between the air ...
commode12/10/2009
  Q: I have a hundred year old home. I have recently discovered a problem with the commode and the ...
  A: If your 100 year old house has 100 year old waste lines as well, you may have a problem. Among other ...
sewage and soap water backup in bathtub, bathroom sink, and kitchen sink12/10/2009
  Q: we live in a condo. A month ago, sewage started backing up into our bathtub and bathroom sink (at ...
  A: I don't think a check valve is a proper substitute for a trap. It might "solve" the problem but it ...
sewage and soap water backup in bathtub, bathroom sink, and kitchen sink12/9/2009
  Q: we live in a condo. A month ago, sewage started backing up into our bathtub and bathroom sink (at ...
  A: It is odd that it backed up into the sink and not the bathtub at the same time. The bath drain is ...
Sewer smell12/9/2009
  Q: When we moved into our home 9 years ago, I noticed that every time I ran water in the kitchen sink, ...
  A: It is possible that the cheater/quick vent has stopped working as it should. It may be able to be ...
Kitchen Faucet12/8/2009
  Q: My kitchen faucet is only running hot water currently, the cold water will not run. It is the type ...
  A: If it is only the kitchen faucet that is doing this, it is in that pipe or the faucet itself. There ...
bathroom vent pipe smell.12/8/2009
  Q: is there something used to find leaks in vent pipes.Do i need to take wall apart near toilet.Did ...
  A: About the only non-destructive way is by smoke testing. All the roof vents but one are capped and ...
Sputtering and gurgling faucet12/8/2009
  Q: We purchased a Kohler "Stillness" Pressure-Balancing Bath and Shower Faucet. The diameter of the ...
  A: I'm not sure what is going on here. Possibly the valve is malfunctioning. The "Stillness" name is ...
single-lever shower12/8/2009
  Q: I am trying to adjust my single lever shower to increase the hot water. I can't figure out how to ...
  A: LOL, it would be useful to know the brand. There are dozens of makers and they are not the same. If ...
basement floor drain12/7/2009
  Q: Hope I'm in the right category. I rent a house. My washer/dryer is in the basement. The dryer is ...
  A: Sorry to tell you, this will not work. The floor drain has a trap in it that contains water (at ...
Very little flow from eljer tub faucet (hot side)12/7/2009
  Q: I have a tub shower with a 3 handle Eljer valve (hot,cold,shower). I am getting very little flow ...
  A: It sounds like something has gotten into the actual valve body hot ports. A plumber may be able to ...
sewage smell reappears in cold weather12/7/2009
  Q: I have a 3 yr old home, in Austin, TX. As the season turns colder a sewage smell keeps recurring in ...
  A: As you have discovered, this is sometimes not an easy problem to solve. The most common reason ...
bathroom remodel12/6/2009
  Q: I am remodeling my bathroom. I have all of the sheetrock down and all pipes exposed for both ...
  A: The copper should be fine unless there is evidence to the contrary like signs of pinhole leaks. ...
Basement Bathroom Question12/5/2009
  Q: We have a full bathroom in our basement. There is a lift pump that pumps from the sump to the ...
  A: Most toilets currently available are water savers and use only 1.6 gallons per flush (10 liters). ...
All 3 toilets whine without flushing12/5/2009
  Q: I have a split level home with 3 toilets that are all making a high pitched whining noise that ...
  A: In that case, ignore the well comments. They don't apply here. Back to the issue of excess pressure. ...
All 3 toilets whine without flushing12/5/2009
  Q: I have a split level home with 3 toilets that are all making a high pitched whining noise that ...
  A: This sounds very much like excess pressure in the water system is over riding the flush valve. ...
Air Admittance valve problem12/4/2009
  Q: The kitchen sink in mobile home took two days to drain. Tried standard drain opener gel. No better. ...
  A: To be totally frank, a hand powered snake is pretty lame. They have their uses but they are limited. ...
Lot drainage12/4/2009
  Q: I had a house inspection done and the inspector noted that a drain on the outside of the house does ...
  A: I would assume they went to the trouble of putting the drain in for a reason so it should probably ...
Hot Water Recirculation not working correctly12/3/2009
  Q: I have a whole house recirculation pump for the hot water under the hot water heater. Recently I ...
  A: Air might have gotten into the recirc line and the pump. This will stop the circulation. Bleeding ...
Help!12/3/2009
  Q: So I was goofing around in my shower. I lifted the net thing that prevented things from falling in a ...
  A: Two things; It may just work its way on down to the bigger pipes and flush on out (but not real ...
leak in sewer pipe in basement ?12/2/2009
  Q: So My tenant calls and says his closet in his room has a thick black pipe and is leaking a little. ...
  A: I may not have been leaking when inspected. Hard to say. An inspector can only report what is seen. ...
Sewer smell in basement laundry room12/2/2009
  Q: Frequently I notice a sewer-like smell in our basement laundry room. There is a floor drain that ...
  A: It's probably the floor drain. Every drain has a trap that holds a certain amount of water to act ...
leak?12/2/2009
  Q: So My tenant calls and says his closet in his room has a thick black pipe and is leaking a little. ...
  A: This is probably the main sewer stack from that bathroom. Don't taste it! LOL From your ...
water hammer12/2/2009
  Q: In the early morning i experience a water hammer type noise that seems to resinate from my inlet ...
  A: The water company was likely right. These are the typical items that cause water hammer. The ...
Low water pressure12/1/2009
  Q: For the last few days, when we first turn on the shower in the morning, the water pressure is low. ...
  A: To my knowledge, there is no way to adjust the flow switch of the tankless. It is designed to ...
gurgling toilet12/1/2009
  Q: I have a new house with main bath and master bath. There is one 3 inch vent stack from roof down ...
  A: There is a restriction somewhere in that toilet drain line that is causing the drain for the toilet ...
smelly vents12/1/2009
  Q: We have a very strong sewage oder coming from three of out vents when the heat kicks on. I read a ...
  A: Ahhh, you didn't mention that. I assumed gas. Where does the cold air return get it's air? It could ...
water heater replacement11/30/2009
  Q: My 75 gal gas water heater is coming up on 10 years old. I have always drained and flushed it every ...
  A: There are only about 5 major makers of water heaters in the US, and some of them actually outsource ...
Ejector Pump11/30/2009
  Q: I am having a problem with a SJE Rhombus ejector pump in my home. The model number is 1221W114H. The ...
  A: The alarm means the pump has stopped working. This is a sealed system and the lower floor fixtures ...
No pressure in hot water lines.11/30/2009
  Q: I just bought my first home from HUD. The property was winterized and we went ahead and checked all ...
  A: I think you have a "flow rate" issue, not a pressure issue. It's a common misconception. Flow rate ...
smelly vents11/30/2009
  Q: We have a very strong sewage oder coming from three of out vents when the heat kicks on. I read a ...
  A: I'm a bit confused. There should never be any perceptible oder coming from heating vents. All gas ...
bathroom sink drain11/30/2009
  Q: I recently installed a new bathroom vanity composite counter/sink. When installing the new ...
  A: Almost every pop-up drain I have ever seen has drain holes in it that allow this water to drain into ...
Water softener11/29/2009
  Q: I used pellets in my water softener last time and now they are a mushy mess and the softener is not ...
  A: I would reach for my handy 25 gallon wet/dry shop vacuum and suck it out. Failing that, it is going ...
smelly drains11/29/2009
  Q: 1)I have a basement single sink in a small craft room that is used infrequently. I know that to ...
  A: This is a problem in many commercial establishments. It is handled by installing what are called ...
Kitchen Drain11/29/2009
  Q: I have attached a pic, I would like to know how to finish this drain connection #1 with ptrap just ...
  A: Getting creative here! The diagram you sent along is not the proper way to do this. Installing the ...
water softener overflowing11/29/2009
  Q: I own a water boss water softener with the serial code 02191355. I woke up this morning to the ...
  A: Congratulations on the new baby! It certainly appears that there is something wrong here. It should ...
Toilet handle squeaks11/28/2009
  Q: When flushed, the toilet emits a loud, short squeal, typically as the handle is pushed down. I have ...
  A: As long as you are sure there is not a mouse in there, I would guess it was the fill valve starting ...
Sewage smell11/28/2009
  Q: I live in CT and at times there is a sewage smell in both my daughters closet and sons closet. In ...
  A: The plumbing venting system is supposed to take any sewer gases outside to avoid this problem. if ...
Burping toilet11/28/2009
  Q: I have a 15 month old, 1 story ranch home with 3 toilets. All are American Standard (2-Cadet 3's ...
  A: It sounds like there might be something wrong with the flush mechanism. Also, some toilets have ...
toilet gurgling11/28/2009
  Q: Similar to a post from a woman named Nora, this is the third time I have heard a gurgling sound ...
  A: First, I'm not sure what you mean by the "overflow pipe" in the toilet. I'm also not sure about any ...
Hot water recirculating pump11/27/2009
  Q: I have a Grundfos UP 15 10B5 and until recently it worked just fine. The only thing I can identify ...
  A: It's possible that there is still air in the pump. Can you hear any whooshing or cavitation when ...
tub overflow11/26/2009
  Q: Is the tub overflow in my upstairs apartment suppose to flood my down stairs neighbors ceiling? Very ...
  A: Definitely not! The overflow is connected to the drain and should not leak. This is something you ...
tub/shower faucet11/26/2009
  Q: How do we fix the tub faucet? The problem: when we turn on the water (a rotating handle) it starts ...
  A: Single handle faucets are supposed to start out cold. It is designed that way as a safety measure ...
Knocking Gas Pipe?11/26/2009
  Q: I have a central forced air heater. When it turns off or on there is a knocking pipe sound coming ...
  A: It is possible but unlikely. At least not for the same reason that you would get knocking from a ...
tub spout diverter11/26/2009
  Q: I have a wall mount tub spout diverter, that I pull when I use the shower. It is now stuck and will ...
  A: The mechanism is probably jammed up with hard water scale. Try tying a bag of CLR or other lime ...
Wet venting11/25/2009
  Q: I am installing a half bath on our first floor and intend to tie it into the waste stack from the ...
  A: Technically No. Per the code, the fixtures must be on the same floor. But....it will probably work ...
Dryer vent11/25/2009
  Q: Recently, my tenants have been complaining about their clothes not drying. We heard the sound of ...
  A: Your only option would be to go up into the attic and out if it is a single story building. If not, ...
Water heater question11/25/2009
  Q: A picture is attached as a follow-up response. In the picture, what is the small copper pipe that is ...
  A: The picture did not come out very clear and it's hard to tell. The larger valve sticking down from ...
Dryer vent11/25/2009
  Q: Recently, my tenants have been complaining about their clothes not drying. We heard the sound of ...
  A: It sounds like the dryer vent was not installed very well. This is a builders defect. 1. It should ...
Water heater11/24/2009
  Q: My son has an electric water heater. On the cold water inlet, there is a 1/2 inch copper pipe with ...
  A: It may just be a way to drain the cold lines ahead of the heater for some reason. Not a standardly ...
Air Admittance valve problem11/24/2009
  Q: The kitchen sink in mobile home took two days to drain. Tried standard drain opener gel. No better. ...
  A: It's not likely that you damaged it with the snake. It is not in the path when you clear the line. ...
Is a maserating toilet my solution11/23/2009
  Q: I live in Florida and I recently purchased a home built in the early 60s. The previous owner added ...
  A: Macerating toilets are designed for basements so they do not drain down. I doubt you have the fall ...
Toilet Water Connecter Line11/23/2009
  Q: When installing a new toilet at the corner in the powder room, my contractor put the water connector ...
  A: Yes, it looks like crap but it is not against the code. He is just a cut corners type of guy I ...
toilet flapper11/23/2009
  Q: I would like to know how often do I have to change a flapper because I've already changed it twice ...
  A: You may have a high level of chlorine in your water. This will deteriorate the rubber parts ...
Removing old bathtub caulk11/23/2009
  Q: I would like to remove old caulk from my bathtub but I am having a difficult time with it. What is ...
  A: I'm afraid that I don't have any magic trick. It just needs to be dug out by hand. It's doing what ...
removing a jacuzzi bath tub and reusing in another bathroom11/22/2009
  Q: We would like to remove a corner jacuzzi bath tub and relocate it. Is this possible if the tub was ...
  A: It can be done but I don't envy you the job! The mortar bed is needed to support the tub, especially ...
Air in water system11/22/2009
  Q: I have been at this this house for 20 years; I have a submergible pump with a bladder tank that was ...
  A: Well systems are not my forte but air in the water is usually from cavitation. The pump impeller may ...
Push-button toilets11/21/2009
  Q: I am living in the Philippines and had two toilets installed in June of this year. They are the ...
  A: I've seen these several times here in the states. They are supposed to save water by having a "half ...
Ceiling leaking from bathroom into dining room11/21/2009
  Q: So we bought a brand new townhome in june. Brand new, never used everything up to code, blah blah. ...
  A: If this was an overflow from a clogged toilet, you are on your own as far as the builders warranty ...
Replacing Toilet Flange11/21/2009
  Q: We are trying to replace a toilet flange in the basement (concrete). We are wanting to change the ...
  A: Sounds like they used a glue on fixed flange. Not a lot you can do about that without breaking the ...
clogged toilet/auger question11/20/2009
  Q: I have a clogged toilet that I was able to clear last week with a borrowed auger. It is clogged ...
  A: Yep, we call those "white rats" in the plumbing trade. LOL you should see some of the stuff I've ...
leak repair11/20/2009
  Q: In the crawlspace of my house where the drain pipe goes out to the septic there is cast iron pipe ...
  A: Hub and spigot Cast Iron has lead and oakum joints. Tarred rope called oakum is pounded into the ...
water tank leak11/20/2009
  Q: I have a duron censible state water heater. There are two spots on the top of the water heater where ...
  A: The nipples into the tank are probably starting to corrode and leak. Replacing them is a fairly ...
sound proofing existing water pipes11/20/2009
  Q: I am writing with a question in regards to my salon/spa business. I am in a new commercial building ...
  A: Soundproofing is a tricky project. It somewhat depends on how the pipes are attached to the ...
Low Flow Aerator for a Grohe faucet?11/19/2009
  Q: I have a Grohe Eurosmart faucet (part #32709) with a 2.2 gpm aerator. The flow rate really ...
  A: I'm not having any luck either. Try contacting Grohe directly here Phone: +1 800 44 GROHE. Maybe ...
Water heater flames / soot11/19/2009
  Q: What can you tell me about this? causes? remedies? It is an AO Smith 75gal propane (supposed to be ...
  A: This is a sign of improper combustion. It is either not jetted for propane, has a restriction of ...
Kitchen faucet11/19/2009
  Q: I have a Whitehaus model 32169 faucet. It has been installed for approximately 2.5 years. Recently ...
  A: I can find little information that is useful on this faucet. It appears to be a typical single ...
Fixing a toilet mount11/18/2009
  Q: The toilet in my master bath is loose on the floor. I've already had to pull it twice and replace ...
  A: Yes, those $2.00 wax rings do add up! LOL There are rings that can be retrofit to the existing ...
What to use for PEX connections11/18/2009
  Q: I am in the process of finishing a basement and will include a bathroom. My home is ~18 years old ...
  A: Nothing wrong with DIY manifold. Sweating pipe is a good skill to have. Yes, the crimp fittings are ...
Problem with water feed on toilet11/18/2009
  Q: In my guest bathroom, we noticed a high-pitched hum, almost a singing sound. I noticed the water in ...
  A: You have two different problems here. The noise is coming from the fill valve inside the tank. it ...
Toilet Bowl water level11/18/2009
  Q: I just noticed a problem with a toilet I installed about 5 months ago. The water level in the bowl ...
  A: Sounds like there is a partial clog. It is interfering with the vent and the line is creating a ...
noise in pipes11/17/2009
  Q: I have a terrible moaning in pipes anytime the water hot or cold is turned on or used exam: ...
  A: This can be from a couple of things. Since it both hot and cold, and happens from many fixtures, it ...
Water Heater Flow Is Reversed11/17/2009
  Q: Dana, My water temperature at all taps and showers is only getting up to luke warm, at best. I ...
  A: Two things; the dip tube inside the water heater has fallen off. It is a plastic tube that directs ...
Kitchen PVC Pipes Loosening11/16/2009
  Q: Our house was built in 2005, all the pipes under the kitchen sink are pvc. The pipe connected to the ...
  A: These are called 'slip joints' and the plastic ones are hard to get tight enough without breaking ...
Poor Water Pressure11/16/2009
  Q: Here is my problem. I recently noticed that the water pressure in our home is very poor, yet all our ...
  A: You have a flow rate problem not a pressure problem. You can have the same pressure from a 1 inch ...
overflow valve for dishwasher11/16/2009
  Q: We have a 2002 GE Profile dishwasher that has worked fine until a couple of days back when the ...
  A: That is not an "overflow" it is an "air gap" fitting to provide a physical separation between the DW ...
outside shower wall moist11/16/2009
  Q: we are suspecting a leak from my shower because I noticed wall beside shower is moist and paint has ...
  A: There are several ways that water can get into the walls around a shower. The piping in the wall ...
Low Flow in Moen Cartridge Faucet11/15/2009
  Q: In my bathtub, I have independent hot and cold Moen faucets. These are the cartridge type faucets, ...
  A: There is not a lot to go wrong here. I can't think of anything specific about these faucets. Moen ...
Shower Mixing Valve Replacement Water will not Shut Off11/15/2009
  Q: I am really hoping you can help me. My Kohler shower mixing valve stem broke the other day, so I ...
  A: This can be very frustrating. I understand. Are you replacing the entire valve in the wall or just ...
How to get rid of major toilet clogging11/15/2009
  Q: Besides toxic/poisonous chemicals and before we use a snake, what will dissolve a major toilet clog? ...
  A: There can be a number of reasons that a toilet clogs frequently. 1. Older toilets tend to get limed ...
Kohler faucet removal11/14/2009
  Q: Hey, there: I have a Kohler faucet in which I want to replace a diverter. To do so, the faucet must ...
  A: Try adding a wrap of something between the strap and the faucet body that will grip both. Rubber? ...
Leak11/14/2009
  Q: I have a leak from the pipe coming from the wall to my toilrt .It leaks before the shut-off valve. ...
  A: Sounds like you have some corroded piping that needs replacing. That's the only fix that I know of. ...
sump pump11/13/2009
  Q: I was cleaning the impeller of my Wayne 1/2 hp sump pump and the oil all leaked out.was wondering ...
  A: From what I can find, this does not appear to be a user serviceable pump. Since it is a submersible ...
Hot Water11/13/2009
  Q: I have very hot water available at all of my sinks in my house, however frequently we find that the ...
  A: There a couple of things that come to mind: 1. old galvanized pipes starting to clog up. The hot ...
misconnection of hot and cold water11/12/2009
  Q: I'm wrking as mech engg. In my site, am facing a serious problem. Here i'm getting hot water in both ...
  A: That's a bit inconvenient to say the least! There are a number of possibilities. With single handle ...
Lukewarm H20 after gas fireplace install11/12/2009
  Q: Our fireplace was set up for gas but we didn't use it the past 5 years. We investigated inserts or ...
  A: When gas pipe sizing is done, we use a table of standard demands. It may be that the new gas logs ...
Lukewarm H20 after gas fireplace install11/12/2009
  Q: Our fireplace was set up for gas but we didn't use it the past 5 years. We investigated inserts or ...
  A: There are a couple of things that may have caused this. Did you use a licensed plumber or installer? ...
house repipe11/12/2009
  Q: how should I choose the pipe size to a four bathroom house?
  A: This is a bit of a skill. Not a simple question. Various calculations are required to determine the ...
cavco mobile home 1983plumbing11/11/2009
  Q: I re-sighted my home off grid, needed a pump to get the water in, plumber installed pump, switched ...
  A: That's a bummer. All normal plumbing systems are designed to handle well in excess of 60 PSI so I ...
Proper hook up of toilet drainline into septic tank.11/11/2009
  Q: I am wanting to hook a toilet into an existing septic tank. Just need to know what size pipe, elbow ...
  A: I'm a little unclear about what you want. Is this an existing waste system with plumbing connected ...
shower hot water fades11/11/2009
  Q: We just moved into a 52 year old house with a 40 gal. gas hot water heater. Scenario: You step ...
  A: There are a couple of things that can cause this. 1. As the valves heats up, parts expand a bit and ...
Mobile Home sewer odor11/10/2009
  Q: 1)My son and his wife live in a single unit mobile home with one bathroom. The unit was brand new ...
  A: Here are a few possibilities: That "opening next to the faucet where soap seeps out" is called an ...
Kitchen sink hot water11/10/2009
  Q: Brand new home built in May 2009. Electric hot water heater is located about 25 feet away. Water ...
  A: The "standard" I follow says that you should have hot water at any fixture in a minute or less. if ...
shower faucet11/9/2009
  Q: I'm not able to get the screw out. I've tried several sizes of Allen wrenches, but with no luck. ...
  A: The instructions I found do not mention the size of the Allen wrench needed. If you can't get one to ...
drainage system11/9/2009
  Q: Both toilets won't drain and they both gurgle when when somebody is taking a shower or the washing ...
  A: I'm thinking you should not see water. If the pipes are properly sloped, they should drain ...
Shut-off valve11/8/2009
  Q: My shut-off valve to the toilet does not work. When it is turned off, it starts to leak so I think ...
  A: You have PEX or some other type of plastic piping. These valves are crimped on using a compression ...
bathroom drain installation11/8/2009
  Q: We gutted and are remodeling the bathroom. Hubby is putting a floor drain outside the whirlpool in ...
  A: There are several types of drains. Please send me a picture of the one you are using so I can see ...
Kitchen Sink not draining11/7/2009
  Q: Our normally-reliable kitchen sink (w/ an insinkerator disposal) stopped draining today after ...
  A: The problem is probably in the "baffle Tee" where the drains from each side come together ahead of ...
eurostream bath/shower faucet11/7/2009
  Q: hubby would like to know how to adjust the hot & cold water on a single handle balance control ...
  A: I'm not finding any information on this. Everything points to a steam cleaning system, not a bath ...
plumbing11/7/2009
  Q:
  A: If you mean the turn off valve, called a "stop", it is probably leaking around the stem that comes ...
Leaky Kitchen Faucet11/6/2009
  Q: When I turn off the hot water the handle will not stop and the water keeps running. I have to pull ...
  A: Sounds like you need a new cartridge for the faucet. You do not need to replace the whole faucet. I ...
stubbed basement bathroom11/6/2009
  Q: my basement is unfinished, but they did stub in for a bathroom in one corner. My question is, why ...
  A: No, not a problem. Every home on a slab foundation has this condition. As I said, the tub will ...
stubbed basement bathroom11/6/2009
  Q: my basement is unfinished, but they did stub in for a bathroom in one corner. My question is, why ...
  A: This area might be what is called a "box out" and it is used for the tub drain. The end of the tub ...
toilet flange/leaking around flange on subflooring11/6/2009
  Q: i am having what appears to be a small leak around the toilet flange with wet moist subflooring ...
  A: Yep, you're on the right track with the double ring. When I have experienced this problem, I use one ...
WATER HEATER PRESSURE RELIEF VALVE11/5/2009
  Q: I WANT TO REPLACE HOT WATER TANK IN MY MOM'S HOUSE. HAD LOWES SEND A INSTALLER TO GIVE ME QUOTE. HE ...
  A: The valve is a "Watts 210 Gas safety valve" The valve costs about $200 by itself, but $675 is a bit ...
low water pressure11/5/2009
  Q: I live in the country and have a well that is about 700 feet away from my house. The well house has, ...
  A: There are two factors to consider with water flow. Pressure, and flow rate in gallons per minute. ...
draining/water heater11/4/2009
  Q: I figured that as long as I had the jet much less the regular auger here to see about clearing out ...
  A: Hey Nathan, Tub drains are cleaned by snaking down through the overflow after removing the stopper ...
plugged pvc bathroom sink11/4/2009
  Q: I have a 1970 Detroit mobile home. I put some things down the bathroom sink drain that I should not ...
  A: Nathan, What the heck did you drop down there? It sounds like something hard that has gotten ...
Hot water heaters11/4/2009
  Q: Purchased a Whirlpool hot water heater in June 2004. About 6 months later had to replace the thermo ...
  A: Bummer deal! I would stay on Whirlpool's butt big time while looking for another brand. Contact the ...
sewer smell and gurgling drains11/3/2009
  Q: I have a sewer smell outside the house and occasionally in the bathroom, also gurgling sounds coming ...
  A: You're on the right track. There is a vent somewhere that is not working properly. When this ...
Plumbing11/3/2009
  Q: Dana. While my washing machine was draining forcefully,my commode bubbled forcefully.What could be ...
  A: Either the washer drain or the toilet is not vented properly or their vents are restricted or ...
moving shower drain11/3/2009
  Q: Remolding a bathroom on a slab. I understand moving the toilet is a major deal. How about a shower. ...
  A: Moving any plumbing waste under a slab is a big deal. You will need to break the slab, re-work the ...
plugged pvc bathroom sink11/3/2009
  Q: I have a 1970 Detroit mobile home. I put some things down the bathroom sink drain that I should not ...
  A: Bad boy, go to your room. LOL Snaking through the trap is tough. What is happening is that you are ...
cast iron plumbing11/2/2009
  Q: I live in Houston, TX. I am a first time home buyer and have found a home that I really like. The ...
  A: I highly recommend the sewer scope. It's the only way to see the condition of the underground ...
Water softener resin beads in cold water supply11/1/2009
  Q: Last night while our family was brushing teeth and getting ready for bed, we heard one of the ...
  A: That's a bummer! I have seen it happen a few times. Cleaning out the beads can be a big problem. ...
double sink problem11/1/2009
  Q: I have a double sink and when I drain one it backs up in the other sink. Only one sink has a trap ...
  A: Nope, you can't do that. Only one trap is allowed per drain line. The draining water is taking the ...
double shower11/1/2009
  Q: Dana: I have a shower where I installed a regular shower head as well as a hand held one. The valve ...
  A: There are valves, called diverter valves, that will do this but they need to be installed inside the ...
sewer vent problem?11/1/2009
  Q: Our one toilet is draining slow and it used to flush great- when we remodeled our laundry room we ...
  A: Sort of sounds like the Studor vent is messing up to me. They do tend to have problems now and ...
shower mount11/1/2009
  Q: I am replacing a hand held shower head. My old shower head was mounted on a standard wall arm. A ...
  A: You can buy chromed pipe nipples and many lengths. Maybe that would serve your purposes. you will ...
Tankless water heaters, sand and grit10/31/2009
  Q: Dana, I have the same issue as Angie (1/9/2009) with grit and sand coming from my tankless hot ...
  A: I would have your water tested for mineral content. It's probably pretty high. The rapid heating ...
Drain Clogged10/31/2009
  Q: In my attempt to unclogged the bathroom sink, I used Drano. After using drano, the water drained ...
  A: Drain cleaning products are pretty harsh. The chemicals are very aggressive and can damage the ...
Toilet size10/31/2009
  Q: We have a very small bathroom which we redid when we bought the house 20 years ago. Shortly after ...
  A: There actually is a size for toilets. It's called the "rough in" size. They come in 10", 12" and ...
Shower bodie/Head10/31/2009
  Q: I installed a grohe shower bodie W/tub outlet. When I turn water on water sort of pours from shower ...
  A: Using PEX should make no difference on the supply inlets but..... See here: ...
Bathroom Remodel10/30/2009
  Q: I'm about to remodel my master bath. I cut a section out of the flooring to see what the plumbing ...
  A: Quite a project you are contemplating. First, if you build a "hot mop" shower pan, it can be any ...
drainfield on different property10/30/2009
  Q: My husband and I are househunting. There is a house that we're interested in that has a septic ...
  A: I don't know how they do it in your area but around here that would be a huge problem. Is this ...
Shower bodie/Head10/30/2009
  Q: I installed a grohe shower bodie W/tub outlet. When I turn water on water sort of pours from shower ...
  A: Grohe probably said no PEX on the tub spout due to lack of support for the spout. People tend to ...
Replacement shower door catch won't catch10/30/2009
  Q: H-E-L-P. I'm a handyman hobbyist, have a fully equipped workshop, and can fix most things inside ...
  A: Frustrating isn't it? Have you tried adjusting the hinge side? If you kick the hinges out a bit to ...
Jennaire Downdraft Range10/30/2009
  Q: Does this have to be vented to the outside? We have a microwave above with a vent that vents back ...
  A: You could but since the microwave vents back to the kitchen, you would end up with effectively no ...
pex repipe10/29/2009
  Q: I have an older house with galvanized plumbing. I am planning to replace it with pex. All of the ...
  A: I suppose it wouldn't hurt to bond the old pipes to the existing main or the metal waste system just ...
converting a washing machine to attach to sink10/28/2009
  Q: I've just been given a washing machine, which I would really like to be able to use, but don't have ...
  A: It can be done with a little ingenuity. Washers have two water feeds, Hot & Cold. Since you do not ...
pex repipe10/28/2009
  Q: I have an older house with galvanized plumbing. I am planning to replace it with pex. All of the ...
  A: There are a number of ways electrical systems are grounded. Sometimes it is not visible. Look for ...
Washing Machine Drain Clogged.10/28/2009
  Q: I would like to ask, why when the washer drain doesn't Drain, I live in a Ranch house, and the ...
  A: It would seem that the drain is clogged and needs snaking OR since it is in the basement, is there ...
Cleanout plug10/27/2009
  Q: Our 22-year-old track home has a PVC cleanout plug behind the washing machine in the garage, which ...
  A: Now that weird! Looks like someone cheated. There is a clean-out required in both places if they are ...
water & sewage comimg out of pipe in side of house10/27/2009
  Q: we just moved into a very old house and the water was not going down the drains well so we put ...
  A: I think you have some serious problems here. This is a big health issue that should not go ...
slow flow...10/26/2009
  Q: recently, our faucets are producing low-flow streams of water and if one faucet is running, the ...
  A: The problems with the water softeners that I have seen are with the bypass valve being too small (a ...
Is there an alternative to copper lines for an icemaker?10/26/2009
  Q: I have an island sink in my kitchen and a house with cement floors. In order to run a line to my ice ...
  A: Absolutely! Ice makers are typically installed with polyethylene plastic tubing feeding them. Ice ...
Laundry Pump/Pit10/26/2009
  Q: I hope you can help me. I had a sealed laundry pit installed with a pump installed this past spring. ...
  A: I suspect that this is a lot more than "pipe sweating" going on. Given that it happens most when it ...
plumbing repair10/26/2009
  Q: I just baught a condo/townhouse (quadruplex) that was recently flipped by the seller. I just found ...
  A: Note: I'm NOT a lawyer, I don't even play one on TV! I have been the President of an HOA a couple of ...
shower/tub faucet handler snapped off10/26/2009
  Q: My tub/shower faucet handle broke off while the water was running. I can not get the handle back on ...
  A: That's too bad. Most tub/showers do not have separate shut off valves like sinks or toilets ...
washer and sink10/25/2009
  Q: .this house was built over 20 years ago. when the sink and washer empty, they empty out through the ...
  A: it is common, due to location of the fixtures, to tie the kitchen sink and the laundry drains ...
Vacuum breaker on outside hose bibb10/25/2009
  Q: I have a freeze proof bibb coming out of my house to my back yard and it has a short vacuum breaker ...
  A: Yes, they design them this way on purpose. You are not supposed to remove the vacuum breaker. They ...
Watts water pressure regulator10/25/2009
  Q: I have a water pressure regulator question. First I need to say that I have an engineering with a ...
  A: The industry and code standard is 80 PSI in the house so it's probably not a big issue if you do ...
Bosch Tankless Water Heater High Pitched Squeal10/24/2009
  Q: I have a Bosch 2400 E LP tankless water heater and it wouldn't work the other morning. I followed ...
  A: Was there an error code? It appears that they self diagnose to some extent. I'm not veryfamiliar ...
Freezing water supply lines10/24/2009
  Q: Because of the very unusual heavy freeze we had last winter,a 2" PVC Sch 40 line broke that supplies ...
  A: I would recommend PEX pipe. PEX is cross-linked polyethylene. PEX 's flexibility and strength at ...
Refrigerator ice maker10/23/2009
  Q: I notice an orange-colored residue after the ice cubes from my Hotpoint ice maker melt. Do I need to ...
  A: It probably wouldn't hurt to clean the system. Do you have a carbon filter on the line? That might ...
toilet runs when other water on10/23/2009
  Q: i put in a new toilet, but now everytime i use another water source, the toilet runs (e.g., turn on ...
  A: A toilet is not a very complex system unless it's one of the pressure assisted units with a pressure ...
toilet runs when other water on10/23/2009
  Q: i put in a new toilet, but now everytime i use another water source, the toilet runs (e.g., turn on ...
  A: Keep the door closed! Sorry, old joke. This is quite strange. Sounds like it might be related to ...
Hot Water To Shower10/23/2009
  Q: Here's my issue.. I have a single faucet shower, and i get no hot water. I do, however get hot ...
  A: A couple of things come to mind. The internal cartridge is shot or has gotten clogged with debris ...
leak in kitchen sink10/22/2009
  Q: ok i found a major leak after running the garbage disposal the other day. now when i run water it ...
  A: That gasket is usually a pretty thick rubber one. If the disposer body is badly corroded, even that ...
drippy shower head10/22/2009
  Q: I have an early 80s single knob shower valve which continues to drip from the shower head after ...
  A: Isn't that frustrating? I'm a little unclear, did you replace the shower valve? That's a pretty big ...
clawfoot tub shower10/22/2009
  Q: I have a clawfoot tub with hot and cold faucets (no model name on unit) with diverter to showerhead. ...
  A: A faucet is a faucet is a faucet. The stem and washer/seat set up is no different no matter the ...
sewage smell10/21/2009
  Q: We are having a horrible problem with sewage smell coming into one of our rooms that is located next ...
  A: The grinder pump sump canister is supposed to be sealed and have a vent pipe going to the exterior. ...
remove & replace shower drain from pre-formed floor10/21/2009
  Q: I have a fiberglass shower sitting on a concrete foundation. The drain flange broke and now I'm ...
  A: I've not used either the Davke or the Wingtight but both look like viable solutions. The Wingtight ...
toilet repair10/21/2009
  Q: I am trying to repair an older toilet. When I flush, I have to hold the flush handle down or the ...
  A: Assuming the flapper is not deteriorated, the easiest way it to attach a small chunk of Styrofoam ...
bathroom vessel sink overflow drain problem10/21/2009
  Q: vessel sink overflow not draining into Pegasus overflow drain, water runs to the exterior of drain ...
  A: It's either miss-matched,(not the correct drain for that sink) miss-installed or defective. These ...
Moaning Pipes10/21/2009
  Q: I have a 4 year old house. Whenever a faucet or shower is turned off (or a toilet finishes filling), ...
  A: This is probably caused by a small pressure surge in the system when you turn off the water or a ...
Kitchen Faucet Vibration10/20/2009
  Q: I just bought an old mobile home and had to install a new kitchen faucet, single-lever with separate ...
  A: The faucet is acting too positively and stopping the water flow too suddenly. This is creating a bit ...
Hot water recirculation system10/20/2009
  Q: I just moved into a house that has a Taco timer and pump recirculation systems. It looks like the ...
  A: That is a possibility. It could also be a broken "dip tube" inside the heater. This is a plastic ...
Hot water recirculation system10/20/2009
  Q: I just moved into a house that has a Taco timer and pump recirculation systems. It looks like the ...
  A: Water piping, especially copper, is a very good conductor/radiator of heat. If all the hot lines ...
water heater problem10/20/2009
  Q: I live in a one rm apt. that is part of a 4-plex. At least 2-3 times a week I have little or no hot ...
  A: I agree, your power bill should not be that high. How is the landlord apportioning the electric or ...
odor in bathroom10/19/2009
  Q: I wrote you a question back in Feb. regarding our new church hall bathrooms and you answered my ...
  A: Yes, the weather can have an effect on plumbing systems. The lower atmospheric pressures during a ...
water heater problem10/19/2009
  Q: I live in a one rm apt. that is part of a 4-plex. At least 2-3 times a week I have little or no hot ...
  A: This all depends on how the are piped together. If they are in parallel,(all the hots and all the ...
plumbing question10/19/2009
  Q: when i flush upstairs toilet (close coupled), i get a very loud noise, which seems to be coming from ...
  A: The "trapped air" thing is a problem in old steam heating systems, not water piping. Actually, ...
toilet flushing noise10/19/2009
  Q: I recently replaced the wax seal under my toilet. Since then, when I flush the commode I hear a ...
  A: Did you change anything else in the toilet, like the fill valve (ball cock)? This noiseis usually ...
Smelly drains10/18/2009
  Q: We have a home on a concrete slab about 7 miles inland in NC. We have public water and sewer and the ...
  A: This could be a venting problem. Every drain is supposed to have a trap to provide a water seal to ...
Moving washer and dryer10/18/2009
  Q: We want to move our washer and dryer from our very small mud room located on the main floor to the ...
  A: I think you are going to a lot of trouble for a "just in case in 10-15 years" situation. You are ...
plumbing10/18/2009
  Q: Our double bowl kitchen sink will not drain unless you plundge it. I don't think it's clogged ...
  A: No, a baffle tee probably will not help. They are primarily found when there is a disposer in one ...
plumbing10/17/2009
  Q: Our double bowl kitchen sink will not drain unless you plundge it. I don't think it's clogged ...
  A: This sort of sounds like a venting problem although it might not be. The waste piping under most ...
Basement Drains10/17/2009
  Q: I have floor drains in 3 corners of my basement, the fourth corner has my sump pump...I am ...
  A: All the floor drains probably feed the sump pump pit. Covering over two of them is going to reduce ...
bathtub drain pipe10/17/2009
  Q: Dropped a shampoo bottle LID down the bath tub drain. Therefore, the bathtub will not drain. Will ...
  A: It might. It is probably caught on the stopper mechanism where the drain shoe from the bottom of the ...
plumbing10/17/2009
  Q: how to run a hot water line from my house to garage? its not attched to house its about 20ft.
  A: This project depends on a lot of things. Location of the water heater in relationship to the ...
drain system10/17/2009
  Q: We live in an older 2 story home every once un awhile the toilet in the downstairs bathroom Burps ...
  A: Yes, this sounds like a "plugged stink pipe" also called a plumbing vent. When you drain water down ...
water running10/16/2009
  Q: We can hear water running in our bedroom wall which is next to a bathroom. The meter is moving ...
  A: Time for some detective work. Start by turning off the shut off valves to the toilets (most likely ...
Flushed something metal in the toilet10/16/2009
  Q: I accidentally flush a bathtub stopper (metal thing that you screw in the bathtub drain for baths) ...
  A: oops! It should not be a problem. The toilet drain lines are the largest in the system, 3 inch or ...
Grout Leak10/16/2009
  Q: Dana: This is the question I asked Anthony, who is now on vacation and his answer is below. My ...
  A: Without being too harsh, the job was not done correctly in the first place. Attempting a band aid ...
water spigot leak10/16/2009
  Q: the water spigot in my kitchen is leaking from the hole on the spigot under the switch to turn it on ...
  A: These are pretty "universal" parts. The counter top spigot can easily be replaced. These are ...
Extra Natural Gas Shut Off Vavle10/16/2009
  Q: I'm having a plumbing contractor install a gas fire pit in my new patio in 2 weeks. The gas line ...
  A: I'm not aware of this restriction. I would think that it might be unsafe to create a situation where ...
Hanging pvc from foam10/15/2009
  Q: I have to attach about 60 feet of a PVC condensate drain along existing vertically sprayed on foam ...
  A: Very carefully! Actually, I would contact a local spray foam installer and ask them what to use. ...
moen leaking kitchen faucet10/15/2009
  Q: It is a Moen single handle single hole kitchen faucet. After searching on the Moen site, it looks ...
  A: First of all, the faucet should have been sealed to the counter top so it could not leak through. ...
shower not hot enough10/15/2009
  Q: price pfister one handle knob in shower & water temp too cold
  A: Not a lot of information here. I'm going to take a shot; your shower valve may be one of the ...
Ice maker10/14/2009
  Q: Dana, Thank you for helping. I want to hook up the ice maker in our new fridge. The old one had a ...
  A: If you know how to sweat copper correctly, this is fairly easy. Here is a link to a video if you ...
Slow dripping sound from attic.10/14/2009
  Q: I Live in Texas my home was built in 1982 Single story. My problem is I hear a constant drip, drip ...
  A: I guess your house is haunted! LOL The noise could quite possibly be condensation driping back down ...
water pipe "bang"10/13/2009
  Q: When I first turn on one of my faucets or flush the toilet, I hear a "one time" bang within a couple ...
  A: It's possible that the tank is malfunctioning. These have diaphragms in them and it may have burst. ...
Flushmate back flushing10/13/2009
  Q: Dana. I have a Gerber Sloan Flushmate series 503 toilet that's only about 1-2 years old. Model # ...
  A: I'm not at all familiar with these units. I did find some information on this site: ...
project10/13/2009
  Q: which uses more water a bath or a shower
  A: There are several variables involved so there is no one answer. How big is the tub? How full do ...
natural gas pool water heater10/13/2009
  Q: i have a small above ground pool that fits nice in our small yard.the problem is the water is always ...
  A: Gas lines are done with coated black pipe. It's called "Fletcher coat or X-True Coat, either green ...
water at home is not cold10/12/2009
  Q: all the sinks in my house spill out warm water there are no cold water. We think it has something to ...
  A: Now there's a mystery! LOL Two things come to mind; A malfunctioning recirculation system ...
stinky kitchen drain10/12/2009
  Q: My house is on a slab and 55 years old. The kitchen drains stink real bad. I do not have a garbage ...
  A: Whatever the smell is coming from, it should be from the drain piping that is located BEFORE the ...
DWV line location10/12/2009
  Q: Dana, Good day! I know that DWV line (pvc) can pass through the foundation of a monolithic slab, ...
  A: Although the codes may not apply in your case, it would be best to follow them anyway. They are ...
hot/cold water10/12/2009
  Q: While someone is taking a shower the cold water from all of the other faucets in the house is ...
  A: This sounds like you have a single handle shower valve. When they start to wear and need ...
help10/11/2009
  Q: I live in a building and in the building next the water pump in enclose in a room with a ...
  A: That's a tough problem. Yes, ventilation of the pump for cooling might be a problem. Soundproofing ...
PVC Cap in Iron Pipe10/11/2009
  Q: Yesterday I had a drainage issue which resulted in an emergency plumbing call. The main septic line ...
  A: It's possible that the threads were damaged when the cap was removed. They might be salvageable by ...
Toilet replacement10/11/2009
  Q: Good evening Dana, I have just purchased a 1950’s house in Houston, Texas. I want to replace a old ...
  A: The "pressure flush" part is only happening inside the toilet. It is a way to get the best flush ...
Leaking bathtub10/11/2009
  Q: Recently my shower/bathtub is causing a leak into my bedroom. I live in 1 story house that was built ...
  A: Given the age of the house, the pipes are probably steel. The leak is likely NOT the drain pipes. On ...
Running Toilet w/New Guts10/10/2009
  Q: I have an American Standard Plebe toilet. No idea how old it is - it was here when we bought the ...
  A: There is no reason you can't add some washers to the bolts under the bowl rim between the nuts and ...
Running Toilet w/New Guts10/10/2009
  Q: I have an American Standard Plebe toilet. No idea how old it is - it was here when we bought the ...
  A: Lots going on with this toilet! There are several possibilities for the flapper: 1. The water coming ...
Leaking bathtub10/10/2009
  Q: Recently my shower/bathtub is causing a leak into my bedroom. I live in 1 story house that was built ...
  A: You did not mention if this house is on a slab or raised crawl space foundation. Also, is this a ...
Water Heater10/9/2009
  Q: Last week I had a new water heater installed. After the plumber left water was continually released ...
  A: The TPRV is rated at 150 PSI and 210 degrees. If you are not getting anything out when you open it, ...
Water Heater10/9/2009
  Q: Last week I had a new water heater installed. After the plumber left water was continually ...
  A: You should most definitely have the pressure regulator installed. The pressure in the house should ...
shower valve not braced10/8/2009
  Q: I bought a Symmons shower valve (s-4002) to be installed in my shower before a retiling job. The GC ...
  A: Bummer! It is the plumber's job to properly secure his work. Did you get permits for this work. ...
Backup garbage disposal waste10/7/2009
  Q: I live in a two bedroom apartment. When I use my garbage disposal the liquid waste backs up into my ...
  A: The dishwasher is incorrectly installed. It is both a health code and plumbing code violation. It ...
Hot Water Heater10/7/2009
  Q: The drain valve seems to be so clogged with sediment, I was wondering what to do to remove the water ...
  A: Yep, if you take your finger off the end of the straw, the water will come out. Opening a hot faucet ...
Hot Water Heater10/7/2009
  Q: The drain valve seems to be so clogged with sediment, I was wondering what to do to remove the water ...
  A: That does happen. The valves they put on water heaters have small openings. Therein lies the ...
Shower mixing valve10/7/2009
  Q: After a very hot shower or a series of multiple showers the water will not turn off. If you push the ...
  A: It's very unlikely that you would ever need to replace the entire valve. Without knowing the make, ...
Installing a shower stall drain10/6/2009
  Q: I am building a shower stall and will be installing a shower stall drain supplied by 'Oatey' ...
  A: Pea gravel is just small gravel about the size of a pea. What they are trying to accomplish it to ...
Shower leak from upstairs washroom10/6/2009
  Q: Recently we noticed water leak from the upstairs shower. The water dripped from the ceiling and I ...
  A: yes, trapped water is no joke. If the area got saturated, the ceiling should be opened and all ...
venting10/6/2009
  Q: I recently inspected a house that when the toilet flushed the kitchen sink that has an air ...
  A: Well, it certainly is not a conventional way to do it but it should work. I would suspect the AAV. ...
Plumbing Smells10/6/2009
  Q: I live in a 3 year old home and have lived there all 3 years. Recently the Laundry Room (first ...
  A: Strange things happening at your place. Not sure what it could be if not the traps gone dry. ...
toilet that won't scour flush10/6/2009
  Q: have toilet that doesn't flush -just spins water for a min or so - has no vent or drain problem- ...
  A: Toilets are pretty simple. Things that could be wrong: Limed up rim jets, faulty flush valve, ...
installing plumbing in a dirt floor10/5/2009
  Q: a friend of mine bought a very old adobe house that originally had a dirt floor. Sometime in the ...
  A: While not the ideal scene, it also not a problem. All the plumbing is buried under a conventional ...
Shower mixing valve10/5/2009
  Q: After a very hot shower or a series of multiple showers the water will not turn off. If you push the ...
  A: Sounds like a Moen valve. If it is, you can replace the cartridge for about $20. The friction of the ...
Proper Bathroom Faucet Placement10/5/2009
  Q: We purchased a Brizo wall mount lavatory faucet, Trevi is the style name. The sink we would like to ...
  A: There really isn't a "standard" height. It can be what ever is most convenient or comfortable for ...
Disposer Operation10/5/2009
  Q: Does it matter if you run hot water or cold water when using the home disposer?
  A: It's actually better to use cold. It keeps the grease in suspension better so it gets flushed down ...
AquaSource bathroom faucet and drain pain10/5/2009
  Q: I recently purchased a couple of new AquaSource faucets for my bathroom sinks to replace the old ...
  A: I know what you mean. I'm totally disgusted with the crap plastic parts they put out now. But at $29 ...
water heater, expansion tank & water pressure regulator valve10/4/2009
  Q: I live in a condo which is about 22 years old. Recently our condo assn. told us that we should have ...
  A: Yes, it is a totally separate device and it is usually not actually attached to the heater. It is ...
gas lines10/4/2009
  Q: my tenant calls me and says that the gas company is jackhammering the front concrete porch and ...
  A: Oops! It's hard to say on the regulators, they would need to be tested. I suppose once everything is ...
Toilet Drain10/4/2009
  Q: what is the exact drop a 4" toilet drain must be angled at when running it? This is under concrete ...
  A: Not sure in Canada but here; 3 inch and under must slope at 1/4 inch per foot. 4 inch and above can ...
gas lines10/4/2009
  Q: my tenant calls me and says that the gas company is jackhammering the front concrete porch and ...
  A: I'm afraid I don't have good news for you. An old gas system will never hold a test. It may not leak ...
water heater, expansion tank & water pressure regulator valve10/3/2009
  Q: I live in a condo which is about 22 years old. Recently our condo assn. told us that we should have ...
  A: That would be news to me and I work in the industry. Never heard of such a thing. I suppose it's ...
up stair bathroom water pressure in of two falsest10/3/2009
  Q: I have low water pressure in one of my falsest in my up stair master bathroom. This started when I ...
  A: Seems to be a "local" problem to that faucet. Try removing the aerator on the end of the spout and ...
water heater, expansion tank & water pressure regulator valve10/3/2009
  Q: I live in a condo which is about 22 years old. Recently our condo assn. told us that we should have ...
  A: The plumber is probably right. A pressure regulator, obviously, regulates the pressure. The ...
noise when watersoftner cycles10/3/2009
  Q: When our watersoftner cycles it causes a pinging noise in our toilet. It is loud enough to wake us ...
  A: Off the top of my head, I can't say what it might be in the softener that is doing this. There are ...
moen faucet10/2/2009
  Q: my bathtub moen faucet cannot shut off. if you turn the knob to the shut off position water still ...
  A: I'm not recognizing this faucet by your description. Try contacting Moen directly at their 800 ...
Pulsating sound in kitchen faucet10/2/2009
  Q: I have an on again off again pulsating sound from my new faucet I just installed with a new ...
  A: This may be a pressure problem. If the pressure in the house is over 80 PSI, the sprayer diverter ...
Washing Machine Adapter/Convertor10/2/2009
  Q: Is there a kit to adapt a full size washer to use a kitchen faucet, i.e. part to connect hot and ...
  A: There are faucet adapters that will accept a hose thread. But they only accept one hose. You would ...
water hammer10/2/2009
  Q: we have water hammer when the water is not being used. you can see the flexible lines for the ice ...
  A: A problem like this can sometimes be hard to pin down. Have you checked your water pressure inside ...
Repairing ceiling damage from water leak10/1/2009
  Q: We moved into our 1970's townhouse about a year ago. Within a couple of months, we noticed some ...
  A: You are right to be worried about mold. Continuous wetting over time of an area that cannot easily ...
Kitchen faucet water pressure10/1/2009
  Q: I am renting a 100 year old house and the water pressure in the kitchen sink suddenly got much ...
  A: Your landlord is not thinking straight. LOL Putting something down the drain WILL NOT fix a water ...
Hot water in toilet9/30/2009
  Q: Our toilet fills with boiling hot water but for 3 years after it was installed, it worked fine. We ...
  A: Contact the manufacturer of the shower valve. Some can be reversed within the valve without ...
Hot water in toilet9/30/2009
  Q: Our toilet fills with boiling hot water but for 3 years after it was installed, it worked fine. We ...
  A: I suppose it could be nice on those cold mornings! LOL The only thing I can think of is a that a ...
vent for kitchen sink9/30/2009
  Q: I am remodeling the kitchen in our log home. I have just discovered that the last person who ...
  A: The correct size for a kitchen sink vent is 1-1/2 inch. But consider this: Look into an AAV (air ...
Any way to increase low water volume from municipality?9/29/2009
  Q: Is there any way to increase a low water volume problem from municipal water supply. Pressure is ...
  A: This is mainly a pipe sizing problem. The flow rate in GPM is determined by the size and condition ...
Tankless hot water heater9/29/2009
  Q: we have a paloma/rheem tankless, 7.4 gpm from Home Depot, and it seems to take a very long time to ...
  A: As for the cleaning, yes, maintenance is required. Read the installation manual. The time it takes ...
Tankless water heater ignores shower9/29/2009
  Q: We have a tankless water heater and one shower (no tub) with a Moen Monitor valve and fixture, but a ...
  A: It sounds like a flow problem with the tankless system. These systems use a flow switch that senses ...
kitchen faucet9/28/2009
  Q: can you tell me what this is. A hose from the dishwasher and the garbage disposer attaches to it ...
  A: It is called an "air gap" fitting and it is required to provide a physical separation of the ...
Replacing Sprayer with Faucet9/28/2009
  Q: I recently purchased a portable dishwasher. It leaked under the sink on the first go 'round, but I'm ...
  A: The first thing it to determine where the leak is coming from. Is this a counter top unit? Or, a ...
Cast Iron to ABS sewer system9/28/2009
  Q: I have a 4" cast iron horizontal sewer pipe entering into my crawl space with 2ea 4" castiron hubs ...
  A: The cast iron can be cut with a angle grinder with a carborundum grit blade. That is about the only ...
tankless heater, dedicated gas line9/27/2009
  Q: It sounds like "having a dedicated gas line" for a tankless water heater means that the natural gas ...
  A: I have run into this problem myself. The issue is, the new line must be sized properly for the ...
Shower & Tub Problem9/27/2009
  Q: The house is built in the 50's. I replaced the shower with a new one. The water comes out of the tub ...
  A: Unless you have repiped the house, (you didn't mention) the pipes are still the original galvanized ...
pressure balance valve9/27/2009
  Q: We have a problem with hot water pressure....If you want to take a cold shower you are fine but as ...
  A: Unless you have done some recent remodeling or have a newer house, it is not likely that you have a ...
Moen faucet low pressure9/27/2009
  Q: I have a Moen kitchen faucet Model 7560 and after 1 year the pressure is very low. I cleaned the 2 ...
  A: Yes, in older piping systems, debris can clog up a cartridge and reduce the flow. To get it out, try ...
Hot and cold shower faucets9/27/2009
  Q: We want to modernize our master bathroom with new brushed nickel fixtures. No problems with our ...
  A: The only real way to go is to know the manufacturer and then contact them or search the Net using ...
bath plumbing9/26/2009
  Q: I'm trying to plumb a bathroom sink. Coming out of the floor is 2" pvc. The drain for the sink is 1 ...
  A: One of the most feared phrases a professionals hears is "You can do it, we can help". (Home Depot's ...
moving a washer & dryer9/26/2009
  Q: Our existing washer & dryer hookup is in the middle of our kitchen, sharing / backing onto the ...
  A: There are a number of issues at play here. Depending on the distance involved, it may be difficult ...
kitchen faucet takes its time turning off9/26/2009
  Q: I have a two handle kitchen faucet that does not turn off immediately. It takes about 6 seconds. ...
  A: Very strange! There is very little space between the seat of the shut off valve and the spout for ...
Pipe size verses flow rate9/26/2009
  Q: I have a 55 gallon drum. I have 80 PSI. I have a 3/4" copper pipe and a 1/2" copper pipe. I have a ...
  A: LOL, civilians! Gurrr! Most places in the country require flow restriction in all fixtures to save ...
Main water line install9/26/2009
  Q: Looking for best way to hook up main waterline to run 230' up a 45 degree hill to my shop and house. ...
  A: You probably will not have the 120 PSI up the hill. There will be "head" loss as well as friction ...
Question9/25/2009
  Q: After I lit my water heater, and turned the temp dial from the low setting to the one I wanted, I ...
  A: This is called "roll out" and it is a dangerous condition that needs to be corrected. It is usually ...
Blow torch hissing from pipes9/24/2009
  Q: For the past 3 days there is now a loud hissing sound in my downstairs area coming through its ...
  A: Very odd! Maybe it's haunted? LOL I would check the thermostat on the heater to see if it is set ...
low water pressure9/24/2009
  Q: I have an issue in my 2 bathroom very old house. When I'm in the shower and the toilet is flushed ...
  A: Pipe sizing seems to be a mystery for many. It's not rocket science though. You most likely do ...
toilet repair9/23/2009
  Q: There is no water flowing into my toilet from the valve in the wall at the back of the toilet. When ...
  A: It could be a bad fill valve in the toilet tank. It's called a "ball cock". If you turn off the ...
residential sewage lift station9/23/2009
  Q: I own a duplex that has a sewage lift station. I had some issues with it overfilling recently and ...
  A: The check valve is called a "backwater valve" and it is supposed to prevent city sewage from backing ...
mobile home plumbing9/22/2009
  Q: My question is: As my washer pumps the water out of the washer into my drain it makes my toilet ...
  A: This is usually a sign of poor or partially blocked venting of the fixture. Running water down a ...
Main drain clog damage control9/22/2009
  Q: I'm going to have a professional out tomorrow, but wondered if you might give me quick answer for my ...
  A: I would leave the cap off for now. If the line is collapsed and will not drain, the sewage will back ...
check valve knocking9/22/2009
  Q: No matter where the cold water is being shut off in the house (interior or exterior), there comes ...
  A: These little noises can be very annoying. I would consider changing the swing check to a spring ...
Loud noise from water heater9/21/2009
  Q: Lately, I've been hearing a loud noise coming from the water heater occasionally. It sounds like a ...
  A: Water heaters can make some noise as they heat up and cool down due to expansion and contraction. ...
Bad dip tube9/21/2009
  Q: After living with this for years I have finally done enough research to determine I have a bid dip ...
  A: Okay, we are getting into an area of a crap shoot here. At 12 years old, your water heater is ...
Bad dip tube9/21/2009
  Q: After living with this for years I have finally done enough research to determine I have a bid dip ...
  A: The reason I said it is not hard is that many jobs like this are done by homeowners themselves. If ...
Bad dip tube9/20/2009
  Q: After living with this for years I have finally done enough research to determine I have a bid dip ...
  A: The industry average for water heater life is 8-12 years. Your is on the long side of that and ...
3 knob shower facuet system9/20/2009
  Q: but I do not know if I can remove the facuets to clean out any debris that may have gotten lodged in ...
  A: Yes, absolutely the water must be turned off to the home. Tubs and showers do not have individual ...
3 knob shower system - water doesn't divert to shower head9/20/2009
  Q: We have a 3-knob LDR shower/tub faucet (washerless) purchased from Aubuchon hardware. When the ...
  A: LDR faucets are distributed by: LDR Industries, Inc. 600 N. Kilbourn Ave., Chicago IL 60624 ...
toilet and shower not draining9/19/2009
  Q: I have two bathrooms- one upstairs, one down. Upstairs is fine, but the downstairs bathroom is ...
  A: Plumbing systems can be a mystery to someone that does not understand them. In your situation, the ...
noise and thump under floor9/19/2009
  Q: what is thr loud bang noise sounds like from outside wall of bathroom and felt thump at same time on ...
  A: Frankly, I have no idea! If it is not happening when the plumbing system is being used, it's hard to ...
plumbing vent coming out of side of house9/19/2009
  Q: I purchased an older home to rent out. The wastewater vent on one side of the house that serves the ...
  A: I have used them to "blow" lines. They come in various sizes. Some are rubber and some are made out ...
plumbing vent coming out of side of house9/19/2009
  Q: I purchased an older home to rent out. The wastewater vent on one side of the house that serves the ...
  A: I have a couple of thoughts on this issue. If the line you describe is coming out below the sink, ...
water pressure9/18/2009
  Q: i have really poor water pressure coming out of all taps in my house especially if a try to run 2 ...
  A: The pressure in most well systems is controlled by the pressure tank. By adjusting the air pressure ...
Noise9/18/2009
  Q: we replaced the moen cartridge for our shower on and off tap,and now we get a noise like when there ...
  A: It must be the Canadian water! LOL It's odd that this should start after working on the shower. i ...
No hot water from one faucet9/17/2009
  Q: Our kitchen faucet is 8 months old. It's the type with a flexible pot-filler hose/nozzle and a ...
  A: Construction debris is not uncommon to find in piping systems if the lines were not properly flushed ...
humming pipe9/17/2009
  Q: I changed out my hosebib & vacuum breaker at the back of my house, and now I get an intermittent ...
  A: Yes, it sounds like it's the vacuum breaker. Although they are typically required by local codes, ...
humming pipe9/17/2009
  Q: I changed out my hosebib & vacuum breaker at the back of my house, and now I get an intermittent ...
  A: Does this happen when you are using the hose bib? It can happen when the water is running very ...
moen tub/shower9/16/2009
  Q: Why does a Moen tub/shower kit leak out of the shower when you want to run a bath only?
  A: It probably needs a new cartridge and/or diverter. The diverter is leaking past and allowing the ...
No hot water from one faucet9/16/2009
  Q: Our kitchen faucet is 8 months old. It's the type with a flexible pot-filler hose/nozzle and a ...
  A: Demand (or tankless) heaters operate via a flow sensing switch. If there is no flow, the heater ...
Service Line Leak9/15/2009
  Q: My current service line is blue plastic pipe of the last 1970 in Bellevue WA. I am able to put a ...
  A: Lots of questions here. Plastic piping for water has its advantages if you live in freezing areas ...
clogged incoming water9/14/2009
  Q: I have friend that is on well water. We have fixed several water problems but keep coming up with ...
  A: It sounds like you need to install a whole house filter on the line where the water enters the house ...
water leak with upstairs shower9/14/2009
  Q: Our home is about 70yrs old but the people we bought the house from added a new bathroom upstairs ...
  A: Since this only happens when the water is actually on for a long period of time, it is likely that ...
clogged kitchen sink9/14/2009
  Q: our kitchen sink (dual sink with disposal) has been clogged on and off for about a couple of weeks. ...
  A: Kitchen sinks can be a bear. At 50 feet, you are probably well into the main drain already. A ...
Kitchen faucet is loose9/13/2009
  Q: I have a relatively new (it was installed about a year ago) ball faucet (I think) with a single ...
  A: These type of faucets are usually held down by a slotted circular bracket and nut/washer set up ...
drain cleaners9/13/2009
  Q: What is the best product to use to keep drains flowing and reduce clogs? Thank you for your ...
  A: I'm not really in favor of chemical drain cleaners. Environmental issues aside, most contain lye in ...
shower water temp.9/12/2009
  Q: briefly,the kitchen has it, both bathroom sink has it, but, both showers hsve zero warm/hot water.I ...
  A: There are several possible causes for this. 1. Badly corroded and blocked galvanized pipes ...
broken pipe under house9/11/2009
  Q: We just had a plumber out to look at our washer drain that was backing up. He determined by running ...
  A: Bummer! Not fun to have to break the slab. Is the washer on an outside wall? possibly the line ...
water coming out from the base when turned on9/11/2009
  Q: I have a 4" 2 handle Price Pfister lavatory faucet. Originally, it was dripping. So, I took out the ...
  A: the faucets are made pretty cheaply these days and it does not take much to damage them. It is ...
toilet flushing problem9/11/2009
  Q: Six months ago I used a plunger to clear my toilet bowl. It cleared and worked as it should.A few ...
  A: It sounds like the problem is farther down the main line than just the toilets trap arm. Waste ...
lead bend9/11/2009
  Q: i have lead bend in toilet, needs to be replace, how do i go about it, i have idea, but not sure, ...
  A: 1. Pull the toilet. 2. Remove any screws holding the closet ring to the floor. 3. Cut out the lead ...
Bathtub Stopper Removal9/10/2009
  Q: My apartment bathtub stopper works as follows - rotate it less than one turn and it drops into the ...
  A: These are a bit tricky. Since they are designed to spin, it difficult to take them out completely. ...
Wet vent drain9/9/2009
  Q: What the maximum allowed height you can wet vent for a sink. I'm currently looking at installing a ...
  A: Oops, can't do that. A wet vent can only serve fixtures on the SAME floor. the correct way to do ...
Kitchen sink drain9/9/2009
  Q: We bought our house with the current kitchen sink. I don't think I need to be very specific about ...
  A: The correct term for the sink drain body is "3 inch basket strainer". There are also stainless ...
Rusty water in bathroom only9/8/2009
  Q: We bought our house about 7 months ago and the water in the bathroom did not begin turning ...
  A: This usually comes from having steel piping in the system somewhere. If the piping system is still ...
potential tub leak - apt. below9/8/2009
  Q: I was wondering if you could tell me how my tub might be causing a serious leak to not the floor ...
  A: When you operate the diverter, it creates a certain amount of back pressure in a normally open pipe. ...
kitchen faucet9/8/2009
  Q: I have a Delta two handle kitchen faucet that is 11 years old. The faucet was leaking from the ...
  A: It is not hard to miss-install the cartridge assembly on a Delta. They are "keyed" so it is not ...
potential tub leak - apt. below9/7/2009
  Q: I was wondering if you could tell me how my tub might be causing a serious leak to not the floor ...
  A: Neither of those things by themselves would cause leaking unless there were something faulty in the ...
how to remove a rusted drain9/7/2009
  Q: how can i remove a rusty drain in a steel bathtub i want to install a new popup drain stop i tired ...
  A: These can be a bear. Not as simple as it may seem. The drain top (in the tub) screws into the "drain ...
Hairline crack in Toilet Tank9/7/2009
  Q: I have found a small hairline crack in the tank of the toilet (from the outside). It appears to ...
  A: Yes, it can be sealed. The inside of the tanks are not glazed so silicone or the like will bond. ...
water heater valve9/5/2009
  Q: There is a cvc pipe that runs from the water heater valve to the outside of our house. There is hot ...
  A: The valve could be easily changed. They are not expensive. They tend to get limed up and leak. That ...
natural gas pipes9/4/2009
  Q: I have replaced our gas service line with PE and the ends have a metal (do not know what type of ...
  A: I used to own a house in Camarillo back in the early 70's, nice area. The bury depth for plastic ...
Ceiling Leak9/4/2009
  Q: When my daughter turns on the water to her upstairs bathtub, water drips from downstairs ceiling and ...
  A: It is possible that there is a leak behind the valve handle but not that likely. The water system ...
Ceiling Leak9/4/2009
  Q: When my daughter turns on the water to her upstairs bathtub, water drips from downstairs ceiling and ...
  A: It sounds like the tub drain may be leaking. The ceiling under it should be open