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About Anthony - The Plumber
(Top Expert on this page)

Expertise

I can answer most questions in the field of plumbing home repair for the inside or outside property of a home including irrigation systems, septic systems, well water systems, recirculation systems and I can address these questions from a beginning plumbing standpoint or for someone who has more advanced skills.

Are you working on an addition or remodelling? Need some bathroom or kitchen design ideas?

Run your questions by me since I enjoy that challenge of remodelling & new construction projects.

Experience
I have worked on a variety of major projects including Home Depot as an outsourced Project Manager tasked to repair the fire system at the Fullerton/Placentia store and distribution center in Orange County. I believe in simplifying any task I am assigned in order to avoid wasting time and material, while I always look for the simplest solution possible to the issue and then I execute my plan. Having lead many construction crews, large and small, I have been involved in residential and commercial repair and remodel projects including medical facilities, new home construction, high rises and apartment complexes. Building maintenance work in condominium complexes from Playa del Rey to Beverly Hills to the Hollywood Hills are a speciality. I have completed many maintenance work projects at complexes great and small.

Organizations
IAPMO (Int'l Association of Plumbing and Mechanical Officials)

Education/Credentials
Los Angeles Trade Technical College - Plumbing, Electrical and HVAC
El Camino College - HVAC, Electrical

Past/Present Clients My lips are sealed, however, I have personally worked for a well-known "kitten" actress, close friends of a certain comedic "Redhead" actress/producer, one of the lead actresses from "Gone With The Wind" and a former Governor of the State of California!

Past/Present Clients
My lips are sealed, it wouldn't be professional to name names!

   

You are here:  Experts > Home/Garden > Home Improvement/Repair > Plumbing in the Home

Questions Answered By Expert  Anthony - The Plumber 
In Category  Plumbing in the Home

SubjectDate Asked

leak repair11/20/2009
  Q: In the crawlspace of my house where the drain pipe goes out to the septic there is cast iron pipe ...
  A: Marty, You can use a cement fix, however, keep in mind that it is only temporary and the area will ...
Frozen pipes & Overflow11/20/2009
  Q: We moved into a new construction home 4 years ago. We live in Iowa so the winters are cold. I have ...
  A: Jodi, It might be that the p-trap is getting frozen causing the water to slow. I would check the ...
hot water at sink11/20/2009
  Q: We have to run water for four or five min. to get hot water at kitchen sink. Is there any way to ...
  A: Erbie, Depending upon the size of your water heater and the distance from the kitchen, you may ...
water tank leak11/20/2009
  Q: I have a duron censible state water heater. There are two spots on the top of the water heater where ...
  A: Mark, You may be able to fix this if it is a leak at the threads of a nipple, otherwise, you may ...
tub/shower balance valve11/20/2009
  Q: I have what i believe to be a Sigma 300 series tub and shower faucet. I believe it has a balance ...
  A: Joe, Thank you Joe for the recognition. It is indeed my honor to be part of AllExperts.com I ...
Water Heater11/19/2009
  Q: Anthony, I was recently checking out a water heater for a friends mother. She complained she wasn't ...
  A: Hey John, My guess is your friend's mom may want more than the current system can deliver. I hear ...
removing ceiling to do plumbing work11/19/2009
  Q: I'm having work done to fix a leaking pipe that runs from my tub. The plumber will have to go ...
  A: AJ, It all depends upon what you agreed to when you asked the plumber to work in your home. If you ...
washing machine backing up11/19/2009
  Q: I hope you can help me - any advice would be greatly appreciated. I removed a shower in my laundry ...
  A: Carolyn, Your problem stems from the fact you are ignoring the obvious. The drain system has been ...
Foul Odor at sink s11/18/2009
  Q: I ran a small Spa business in a strip mall. The place gets a foul odor as if there was a dead rat ...
  A: Victor, Sounds like a problem I run into all too often. In the bathrooms, the most neglected part ...
Urinal flushing issue11/18/2009
  Q: I have an older urinal with a Sloan valve. It stops flushing, as soon as you release the handle. ...
  A: Matt, You probably need a valve rebuild kit for the Sloan valve. If you've never tried this repair ...
Shower handle set screw11/6/2009
  Q: This is kind of strange, but I'm trying to help out my local YMCA chapter. They installed a new ...
  A: Kirk, Helping others in need is definitely a noble enterprise. It seems whenever a person plans to ...
remove&install newshower11/6/2009
  Q: i have a shower now 32x32 with the drain 15.5 from the wall, i would like to replace it with a new ...
  A: Dave, There is no doubt you will have to move the p-trap to accommodate the new drain position. To ...
switch an outdoor toilet for washing machine11/6/2009
  Q: Bascially I have an outdoor building with a toilet inside and I am looking to swap it for a washing ...
  A: Adrian, It seems to me that if the pipe carrying the toilet wastes is in good condition, there ...
Changing existing gas line location11/6/2009
  Q: I don't expect you to know our local codes :) I will be getting with my city for all applicable ...
  A: Anna Lee, Thank you for this question. Whenever a repair or remodel needs to be completed for ...
Water Hammer11/5/2009
  Q: We have a 3 handle tub and shower faucet. Replaced all parts in hot and cold -- leak better, but ...
  A: Shirley, It's possible you have some debris stuck in the valve and causing the sounds you're ...
champion water system11/5/2009
  Q: system made a large bang when i set it up(new tank with precharged system about 15 years ago).seems ...
  A: Dave, Sounds to me like you may not have properly primed the system before putting it in service. ...
Sewer Odor in Bathroom Vanity/ Sink11/5/2009
  Q: When I run the water in the bathroom sink there is a sewer odor that comes up and will go away after ...
  A: Cora, The smell could be coming from the overflow or hole in the front of the sink. I would pour ...
toilet tank11/5/2009
  Q: I have a hairline crack in my toilet tank. Is there any way to seal it? I think it is probably a ...
  A: Jan, Yes, you can use marine epoxy which you can find at the local home improvement store. Let me ...
drain for humidifier11/5/2009
  Q: I just had a new furnace installed with a humidifier. They taped into a pvd pipe attached to my ...
  A: Sean, Yes, both solutions are okay providing they repair the pvc pipe properly and tie into a ...
Lost Ring - Amazing experience!11/4/2009
  Q: We (group of friends) rented a vacation home just a few days back Here is what happened. Before ...
  A: Viral Dalal, Wow! What a story! Thank you so much for sharing this story. My wife had a similar ...
faulty toilet flush11/4/2009
  Q: when I flush my toilet the water in the bowl rotates in a circular pattern and doesn't flush the ...
  A: Rod, Check the jet (the hole in the base of the toilet). Sometimes, if it gets blocked, it will ...
plumbing/faucet11/4/2009
  Q: I have a single lever shower faucet, one round acrylic knobs controls both temperature and flow. ...
  A: Judy, This sounds like a Moen shower valve. It's possible that you have some debris blocking the ...
Water line vibration11/4/2009
  Q: I have a vibration in the water line that occurs in an upstairs bathroom when the toilet is flushed, ...
  A: Brett, You might try flushing the line of debris which could cause this condition. You can also ...
Routing a vent10/30/2009
  Q: I am remodeling a bathroom and would like to install a mirror above a sink. The mirror hides a ...
  A: William, Yes you can re-route the vent, however, it requires doing a proper offset. According to ...
Plumbing10/30/2009
  Q: when the washing machine drains, sometimes the down stairs toilet bubbles then the water is suck ...
  A: Emmett, Clearing the vertical riser between floors is good, but snaking the vents is usually not ...
Farm well pressure issues10/30/2009
  Q: We have a well that is 100 feet down hill from our home. The system works fine as it is, but we ...
  A: Lisa, Thanks for the clarification. It's possible the pressure tank may be failing to maintain ...
water heater rattling noises10/30/2009
  Q: when I turn on a hot water tap, the water heater in my garage starts clanking and rattling. I ...
  A: Lora, Clanking, rattling or other noises at a water heater could be caused by an excess build up of ...
Winterize outdoor faucet10/30/2009
  Q: I just want to double check the correct way to winterize outdoor faucet. I turned off the indoor ...
  A: Debbie, I agree with most of what you've written about this situation, however, I would not leave ...
3" PVC for Toilet Cutting Horizontally (perpendicular) Across 10" Joists10/30/2009
  Q: I want to remodel my master bath and make a small neo-angle shower into a larger rectangle. To do ...
  A: John, Yes, the plumbing setup is fine because the joists were not notched, which would weaken them ...
Is the water softner rough in correct ?10/30/2009
  Q: I am having trouble with limited soft water and rusty water. A couple questions: 1. Is the water ...
  A: Keith, I've reviewed the picture of your piping and I'm a bit confused. It appears to me that you ...
Farm well pressure issues10/29/2009
  Q: We have a well that is 100 feet down hill from our home. The system works fine as it is, but we ...
  A: Lisa, If I read this right, it seems to me that you are moving the pump and switch 200 feet below ...
Water Softener10/29/2009
  Q: I live in rural central Texas, and have a well. My water softener has worked fine for years, but now ...
  A: Art, I've heard of this occurring in some units. A friend of mine has a softener whose ...
shower pressure10/29/2009
  Q: I have 3 showers in my house the shower that is on the far end of the house has great water pressure ...
  A: Dan, It's possible that you have debris stuck in the valves at the showers. I would first flush ...
Tub and Shower faucet10/29/2009
  Q: I just installed a Pegusus tub and shower faucet. When I open the faucet to fill the tub water comes ...
  A: David, You may have some debris stuck in the valve. I would remove the valve stem(s) and then ...
outdoor club house plumbing10/29/2009
  Q: We are building a small outdoor clubhouse with sink and shower. It isn't a residence or business and ...
  A: Alison, One thing to keep in mind about open-ended piping is that rodents and other vermin can ...
Plumbing10/29/2009
  Q: when the washing machine drains, sometimes the down stairs toilet bubbles then the water is suck ...
  A: Emmett, I believe you have a drain problem that has recently gotten serious. The clue is that now ...
Well water is discolored10/29/2009
  Q: We had rain about 2 days ago and now all water running in house is discolored not sure why could you ...
  A: Christy, Are you on well water or city water? If you are on well water, then your ground water ...
water pressure drop and whistle10/29/2009
  Q: My kitchen faucet has recently started whistling and is accompanied by a noticeable drop in water ...
  A: Moe, Usually, these4 type of problems are caused by debris inside the valve to the faucet. I would ...
Toilet draining very slowly10/25/2009
  Q: Anthony. Recently, I noticed that my toilet drains extremely slow. When I flush the toilet, the ...
  A: Peter, Usually when this happens, something is stuck in the base of the toilet. I would suggest ...
Leaking hose on handheld shower10/25/2009
  Q: My question is about the HOSE on a handheld shower. The attachment area is solid and dry, no leaks. ...
  A: Rena, My wife and I have experienced this many times. You will have to purchase a replacement from ...
water softener10/25/2009
  Q: I am looking into getting a water softener and plan to DIY it. Is a cabinet style of a two tank ...
  A: Landon, These days, there are a number of choices when it comes to water softeners. However, to ...
Bosch tankless water heater making high pitched squealing noise10/24/2009
  Q: I have a Bosch 2400 E LP tankless water heater and it wouldn't work the other morning. I followed ...
  A: David, You could have debris in the water line or if you used teflon tape on the threads of the ...
Shower runs when the tap as on.10/24/2009
  Q: When I turn on the faucet to run a bath, the shower head runs even though I don't pull up the knob ...
  A: Karen, Sorry for the tardy answer. Yes, you can check this out yourself. Sounds like some debris ...
No Smell Basement Vent pipe10/24/2009
  Q: I have no sewer smell coming from a 2" vent pipe in basement (clean out 1' about floor). I took off ...
  A: Ted, I'm not understanding why you are looking for a strong smell from the waste system. If there ...
Groehe "Talia" widespread faucet leak10/24/2009
  Q: We had faucets installed with new addition 4 years ago. The cold water is leaking. Ive always done ...
  A: Susan, The newer model faucets are typically ceramic disc or some variation of that. When they ...
overhead shower10/24/2009
  Q: Have an overhead shower that does not drain immediately. If you use it, it will drain sporadically ...
  A: Bob, Depending upon the model, you may have to change the entire diverter valve to stop the water ...
No hot water in house period10/24/2009
  Q: I have noticed a slowing down of my hot water in the house. Today I wake up and now there is NO hot ...
  A: Mike, Sorry for the tardy answer. Sounds like you have an older water system. It might be time ...
Drainage10/24/2009
  Q: I live in a manufactured home and we have a double bay kitchen sink. When I drain one sink side it ...
  A: Terry, Sorry for the tardy answer. Sounds to me like you have a stoppage in the tee that ties the ...
BACKED UP TOILET AND BATHTUB10/22/2009
  Q: 2 weeks ago my toilet and bathtub was stopped up. Sewage and toilet water was in both my bathrooms ...
  A: Twanfran, Sorry for the tardy answer. In answer to your first question, installing an exterior ...
pressure tank pump10/21/2009
  Q: Lately my pump on the pressure tank has been running quite long. Today it won't kick out when it ...
  A: Tim, Sorry for the tardy answer. You probably have a high/low pressure switch that needs to be ...
WellXtrol Model WX20210/21/2009
  Q: Subject tank is over 37 years old, in very good condition, but lately have noticed that when it ...
  A: Joe, Sorry for the tardy answer. It's possible that the air valve may have a leak in it. You ...
Moaning Pipes10/21/2009
  Q: I have a 4 year old house. Whenever a faucet or shower is turned off (or a toilet finishes filling), ...
  A: Jim, Sorry for the tardy answer. The moaning you are hearing is due to debris stuck in the pipe ...
Water Pressure Regulator10/14/2009
  Q: I had the Water Dept come out to check our pressure they said we need to adjust pressure regulator ...
  A: Denise, No, you do not need to have a plumber do this type of job. However, a word of caution... ...
location of main line vent10/14/2009
  Q: i had a fully blocked cesspool main line. called a large chain plumbing company and got poor results ...
  A: Bob, I'm sorry the "big box" plumbing company gave you a bad experience. As a rule, I never ...
am I asking for the wrong thing?10/14/2009
  Q: I am having a killer time trying to find a new faucet for our sink and I just need to know what to ...
  A: Jon, This sink is an oldie but goodie! There is a couple of ways you can go about this, depending ...
bath tub/shower10/14/2009
  Q: I am trying to find out if this is something I can fix or if I need to call a plumber. When you go ...
  A: Kerrie, I would suggest removing the valve stems and first replacing the washers and seats at each ...
Bathtub is moving?10/14/2009
  Q: My bathrm was renovated in 2007. I noticed cracks in the grout around the tub--"settling" my son ...
  A: Kathy, Unfortunately, I've seen too many of these "home projects" that go awry. You will probably ...
Water heater installation10/14/2009
  Q: i am replacing my water heater and would like to use pex tubing. i saw two products at Lowes for ...
  A: David, I'm familiar with both of the products you want to use. Both are fine to use, the ...
water in tile grout lines10/14/2009
  Q: We've notice white deposits that collect on some of the grout lines in our living room floor. After ...
  A: Alan, Here's another thought. Is your FAU (furnace) in the attic of your townhome? If so, then ...
tub replacement10/14/2009
  Q: I would like to replace my tub.The bathroom is 5'x 7' and the tub fits 5' stud to stud.Seems like ...
  A: Tom, Yes. You may have to remove the toilet though. In some cases, I may have had to remove a ...
bath tub10/14/2009
  Q: I just purchased a house and doing renovations. After removing a bath tub, we discovered that the ...
  A: Robby, Yes. You will need to shore up the joist. Moist floor joists are 2" x 10" or 2" x 12", ...
sewer holding tank10/14/2009
  Q: I live below town sewer line. My sewage has to go to a holding tank in my basement then it is pumped ...
  A: Ray, If you replace your tank, you should also replace the pump. I'm not sure where you're ...
tub replacement10/14/2009
  Q: I would like to replace my tub.The bathroom is 5'x 7' and the tub fits 5' stud to stud.Seems like ...
  A: Tom, It all depends upon what the old tub is made of. If it's cast iron, then, you'll need lots of ...
water leak?10/13/2009
  Q: .. We have wood floors all over our house. Over several ares the wood has started to curl and in one ...
  A: Regina, A few years ago, a friend asked me to find the source of a problem at his home when he had ...
water pipe "bang"10/13/2009
  Q: When I first turn on one of my faucets or flush the toilet, I hear a "one time" bang within ...
  A: Joe, You may have debris stuck in the water system, in which case I would suggest flushing out the ...
toilet back flushing10/13/2009
  Q: Anthony. I have a Gerber Sloan Flushmate series 503 toilet that's only about 1-2 years old. Model # ...
  A: Phil, Pressure-assisted flush technology like this can be a bit problematic. However, I have found ...
Smelly water, bad taste10/13/2009
  Q: We have a problem with water that smells mildewy and tastes terrible. The problem is most prevalent ...
  A: Mark, Depending upon how old your piping system is (especially if it's galvanized), you could be ...
Plumbing process and materials10/13/2009
  Q: I wanted to know about the common processes and materials used during the different plumbing stages. ...
  A: Vineeth Dharmapalan, I am honored that you would request such an answer from me, however, this ...
Leak from shower/bath onto main level10/13/2009
  Q: I have a mystery leak! I just pulled down the wet sheet rock off the ceiling below the tub/shower ...
  A: Ryan, After running the water in the tub, splashing the walls of the shower with water and making ...
Low water pressure after sprinkler repair10/13/2009
  Q: We had an early freeze prior to draining our sprinkler system. Suddenly one afternoon I heard a ...
  A: Marsha, Sorry for the tardy answer. This has nothing to do with your irrigation system. It's ...
Question on Septic tank10/13/2009
  Q: I am buying a house and the seller told me that a new septic tank was put in 2005. The house was ...
  A: David, Congratulations on the purchase of your new home! Sorry for the tardy answer. Depending ...
J bend10/12/2009
  Q: I had a dripping J bend which I removed. I bought a corresponding 1 1/4 metal piece I am unable to ...
  A: Bob, If you have a good plumbing supply company near you, Home Depot or Lowe's, you can use banded ...
Jacuzzi rattling my pipes10/12/2009
  Q: Anthony: Our house is only 12 years old and when I turn the cold water on to my Jacuzzi the pipes ...
  A: Dom, Sorry for the tardy answer. Perhaps he's right, but I don't think so. You are experiencing ...
burst pipes, water and heat10/12/2009
  Q: A few years back a pipe burst in an empty house. The water was shut off at the street and I don't ...
  A: G - Anything can be fixed... Whether there are future pipe breaks or not, depends on the age of ...
Water Heater10/12/2009
  Q: My gas water heater 10yrs old(Rheem) is making noise, like water is continually running inside the ...
  A: Dominick, Sorry for the tardy answer. There may not be a problem with the water heater. The fact ...
remove my garbage disposal10/12/2009
  Q: My current garbage disposal is a badger 1 and I am trying to replace it with another badger 1. I am ...
  A: Nikki, Sorry for the tardy answer. The first thing you must do is remove the disposer from its' ...
no hot water10/12/2009
  Q: I have no hot water coming from any of my taps...the cold is working
  A: Jennifer, The reason you have no hot water could be because your water heater is broken down, but ...
Main Line Obstruction10/12/2009
  Q: We just had a plumbing company send a camera through what they called the "main line" and discovered ...
  A: Matthew, On occasions I have recommended in this forum for people to have their waste system ...
Toilet only flushes sometimes10/11/2009
  Q: I had read a response concerning cleaning the holes around the top edge to increase the swishing to ...
  A: Kevin, If your toilet does not have this "jet", then perhaps you have a 1.0 gpf toilet. In any ...
help10/11/2009
  Q: I live in a building and in the building next the water pump in enclose in a room with a ...
  A: Auripol, I agree you should let the other building management know about the noise in the pump, ...
boiler/water heater 2 in 1?10/11/2009
  Q: My home currently has a very old boiler and a getting old water heater. is there such a single ...
  A: Curt, Yes, you can upgrade your water heater (perhaps to a 50 or 75 gallon unit), and install a ...
Plumbing10/11/2009
  Q: The washing machine tub has a musty/stale water smell. We have a 2" drainpipe (PVC), the drainpipe ...
  A: Derek, I am not an expert on appliances, however, you may be experiencing bad water, perhaps a ...
toilet10/11/2009
  Q: My toilet wont flush properly all the time, had a professional auger used found ...
  A: Desperato, Sorry for the tardy response. The seal will not affect the flush of the toilet unless ...
Toilet replacement10/11/2009
  Q: Good evening Anthony, I have just purchased a 1950’s house in Houston, Texas. I want to replace a ...
  A: Ismar, I think the answer to your question lies in the fact that you have a limited budget - So ...
cottage toilet10/11/2009
  Q: we have a 30 year old plastic toilet in our cottage. It has performed well all these years.( drains ...
  A: Carol, No guarantees here, but if you can send me a digital photo of the inside of the tank and ...
Pocket Gasket Pipe10/11/2009
  Q: I am laying 2000 feet of 2 inch pocket gasket pipe to my property for a future house, I have ...
  A: Robert, "Dirt", will not keep the pipe from bursting. It sounds to me like you didn't follow the ...
sudden hot water pressure loss10/10/2009
  Q: MyI have an electric hot water heater in the basement. The hot water lines comes up and splits. On ...
  A: Mark, It's possible you have debris in the water feeds. I would first disconnect the fixture and ...
toilet backs up in rainstorm10/9/2009
  Q: Last night we had a rainstorm, about 4 inches through the night. One toilet filled up with water, ...
  A: Valan, Sorry for the tardy answer. Usually, the toilets are directly connected to the main waste ...
water faucet probelm10/9/2009
  Q: I live in Hawaii and I am a renter of my property. This house is like a duplex with on on top the ...
  A: Brandon, Sounds to me like you took at good stab at resolving this issue. It's a bit tough judging ...
Galvanized Plumbing10/9/2009
  Q: Is Galvanized plumbing still used in housing developements today? I am looking to buy a house and ...
  A: Jackie, Galvanized piping is still approved by the plumbing code. In homes where they have this ...
sump pit10/9/2009
  Q: I have two sump pits next to each other, not sure why. but there is an odor coming out of the one ...
  A: Jason, Anytime you have waste system gases coming into your home, it's time to call in a ...
AO Smith Water Heater10/9/2009
  Q: I have an AO Smith water heater that was installed 11/2004. It was built 09/02/2004, Serial # ...
  A: Bob, Sorry for the tardy answer. Your thermocouple is probably bad. If you have the new style ...
basement10/8/2009
  Q: I walked down to my basement to do laundry and found it flooded. This is not the first time. When ...
  A: Chi, Sorry for the tardy answer. Yes, you might get a plumber to clear out your basement drain ...
water in tile grout lines10/8/2009
  Q: We've notice white deposits that collect on some of the grout lines in our living room floor. After ...
  A: Alan, Sorry for tardy answer. I'm curious - Is your townhome on the end of the complex near a ...
Dutch Boy Sump System10/8/2009
  Q: My home has the subject system which was installed by previous owner approx. 16 plus years ago. The ...
  A: Bob, Sorry for the tardy answer. You can possibly backflush the system from the entry point of ...
bath tub/shower10/8/2009
  Q: I am trying to find out if this is something I can fix or if I need to call a plumber. When you go ...
  A: Kerrie, Sorry for the tardy answer. First off, what type of tub/shower valve do you have? Do you ...
Bathroom sewer question.10/8/2009
  Q: We are adding a bathroom to our garage and I had a question about the sewer line vent. Does the vent ...
  A: Hethoe, Sorry for the tardy answer. Actually, you can pipe a portion of a vent horizontally and ...
copper pipe elbows10/7/2009
  Q: does there have to be an elbow above a hot water heater for both water pipes in and out?
  A: Joanna, Sorry for the tardy answer. No. There are a variety of configurations one can use to tie ...
replacing tub drain shoe10/7/2009
  Q: While replacing my old drain basket with a new one, I stripped the threads of the shoe. Now, I am ...
  A: Matt, Sorry for the tardy answer. To remove the shoe, you must take out the drain inside the tub. ...
a bradford white gas hot water tank clicks on and off about every three seconds10/7/2009
  Q: I hope you can help. I have a bradford white gas hot water tank that started to click on and off and ...
  A: Bob, Sorry for the tardy answer. Clicking on and off repeatedly is not good for your ignitor and ...
energy conversion10/7/2009
  Q: I'm a Canadian in Northeastern Ontario, and I'm in a home heated by hot water. Our hot water system ...
  A: Adam, Sorry for the tardy answer. Interesting application you propose. I would connect your ...
Mixet shower valve10/7/2009
  Q: It won't mix. It stays hot or cold no matter where you turn the lever. It has never worked correctly ...
  A: Tom, Sorry for the tardy answer. I would try to find the troubleshooting guide for your model of ...
residential well pressure10/7/2009
  Q: I have a home that has a well pressure issue. The water comes in, goes through a check valve,to a ...
  A: Steve, Sorry for the tardy answer. I would check the pressure on the tank first. You can do this ...
pedestal sink10/3/2009
  Q: I just replaced my pedestal sink with another one. I had a clog, cleared it with a plunger but water ...
  A: Dave, If water is coming back up through the overflow, then you have a plug in the line, either in ...
water heater, expansion tank & water pressure regulator valve10/3/2009
  Q: I live in a condo which is about 22 years old. Recently our condo assn. told us that we should have ...
  A: Connie, An expansion tank is designed to prevent thermal expansion in a piping system. Here is a ...
No water10/3/2009
  Q: I am in the process of buy a house and have recently had inspections done on the well.By a ...
  A: Joe, You may have a problem in the foot valve at the base of the well. However, given that this ...
Knocking from new faucet10/3/2009
  Q: My husband just installed a new faucet (and shower combo) for our old clawfoot tub. Everything is ...
  A: Karen, The knocking could be because of the water pressure as it fills the supply lines to the ...
cast to abs10/2/2009
  Q: Do they make a 4 inch abs fitting to connect to the inside of a 4 inch cast iron hub thanks
  A: Garry, What you're looking for is called a donut or bushing and is made of hard rubber. Here is a ...
shower10/2/2009
  Q: My hot water will not stop running after I turn the handle I've already replaced the valve stem, ...
  A: Manuel, No offense, but if you find a good plumber that can resolve your issue, the price you pay ...
stuck plug in cast iron stack10/2/2009
  Q: It looks like a copper plug screwed in a cast iron T as part of one of stacks in the basement from ...
  A: Kevin, I have tried heating up the fitting in order to remove the plug. However, if you can't get ...
Waste Pipe Problem10/2/2009
  Q: See attached Picture of my sons recently purchased home. The waste pipe exits the house and runs ...
  A: John, Yes, you can box it in. Here in California, from time to time, additions to homes and ...
Installing a backflush toilet10/2/2009
  Q: Is there a special kind of collar that goes on the wall for the wax seal? I'm not sure how to ...
  A: Joe, There are a variety of models in this type of toilet. May I suggest looking up your make and ...
changing a grundfos recirculating pump on a closed-loop geo-thermal heat system10/2/2009
  Q: My system has one pump labeled "from loop" and another labeled "to loop". One of the pumps was ...
  A: Steve, Each pump has two isolating valves allowing the easy removal and installation of the pump. ...
Make a shower from a sink and toilet10/2/2009
  Q: I live in a small office. It has a sink and a toilet, but no bath or shower. I want to make a ...
  A: Abraham, I'm sorry, I've never watched "That 70's Show", so I don't know what you're looking at. ...
Shallow water well pump not completely filling the tank10/2/2009
  Q: I have a shallow well with the pump in the well. Air bladder tank in basement. This evening I came ...
  A: David, Have you checked the pressure in the pressure tank? If the pressure is below 40 psi, then ...
bathrooom sink drain10/2/2009
  Q: I must have caused the problem when I installed a new sink and drain in my bathroom which drains to ...
  A: Joe, Oftentimes, the smell comes from the overflow part of the sink. When you installed the drain, ...
toilet flush valve issue10/2/2009
  Q: I have a Mansfield toilet stamp-dated April 9, 2001 with a No. 160 (model#?). There are sounds of ...
  A: Jennifer, Probably, the reason why your toilet is making these sounds is because it is leaking and ...
Problem with new toilet.10/1/2009
  Q: we just bought a newly built home with all new fixtures etc... One of our toilets does not flush ...
  A: Nick, These flush valves can be problematic. Apparently, it is closing too quickly and this ...
Shower valve10/1/2009
  Q: I have a nine year old shower that no longer provides hot water, only warm. All other fixtures are ...
  A: Doug, There is an adjustment ring on most of the newer shower valves that you turn to increase hot ...
No hot water flow10/1/2009
  Q: Periodically diminished or no water flow from hot side of any fixture; sinks, tub, washer, etc. Cold ...
  A: Tom, You should remove all tub/shower valves and flush the lines out. It's possible you have ...
Air Gap for Dishwasher10/1/2009
  Q: I am installing a new dishwasher and like all dishwashers i have installed, it is optional to ...
  A: Thomas, According to the Uniform Plumbing Code (UPC) and most other codes in the U.S., the purpose ...
Artesian Well Repair10/1/2009
  Q: My Dad's house has a 30 year old+ artesian well in Central Florida. Steel pipe that is the supply ...
  A: Pat, You may want to try using an epoxy application to make the repair and guarantee the line is ...
water heaters10/1/2009
  Q: We are reworking a bathroom that is a long way from the main water heater. We have ruled out ...
  A: Milt, How far is the water heater from the bathroom? I would suggest a different approach. If you ...
lead waste pipe to plastic S trap9/30/2009
  Q: The lead waste pipe I need to connect to is slightly less than 2.5 inches in EXTERNAL diameter and ...
  A: Ken, In this situation, you should use an all rubber coupling that has two bands. This makes a ...
Septic9/30/2009
  Q: I live in northern MN and am having my septic pumped tommorow. It was last pumped 6/06 when it was ...
  A: Nick, Having your tank pumped every couple of years as PM is not a bad thing, however, the care of ...
Thermal Expansion9/30/2009
  Q: I put in a new water heater and the t&p valve keeps releasing. I think it's thermal expansion ...
  A: Nick, I see that you've tried resolving the pressure issue, but since the T&P valve opens is the ...
septic9/30/2009
  Q: I have been living in my home for 2 years in the that time I have had to call rotor rooter to come ...
  A: Kimanne, A septic system is not like any other waste system and thus needs to be handled ...
Water Pressure/Volume (after installing a new water heater)9/30/2009
  Q: I just replaced my water heater and after getting it working the water pressure/volume has dropped ...
  A: Mark, Many times this happens when people turn the water on too fast after the installation. You ...
water heater9/29/2009
  Q: House, new construction, 6 months old. We have a gas water heater which vents outside the house ...
  A: Kathy, Sorry for the tardy answer. The fact that the water heater vent is 4 feet away from a ...
hot shower/cool bath9/29/2009
  Q: My problem: there's enough hot water for a shower, but when filling the tub, after a minute or two ...
  A: Cheryl, Sorry for the tardy answer. If all of your hot water comes through the tankless, then, ...
Water Storage Tank for Fire and Irrigation9/29/2009
  Q: Not sure if this would be your area of expertise but you can let me know. I already asked the ...
  A: Bob, Thank you for asking this question. Placement of the tank for firefighting purposes, means ...
new sink smells bad9/29/2009
  Q: I recently bought a new sink and faucet when having new countertops installed. Ever since there has ...
  A: Donna, Sorry for the tardy answer. Each manufacturer uses a polymer type paint for sound proofing. ...
Shower valve9/26/2009
  Q: I have a nine year old shower that no longer provides hot water, only warm. All other fixtures are ...
  A: Doug, Remove the valve stem and check if the cold and hot individually are flowing the same. If ...
deep well system9/25/2009
  Q: my son has bought a house upon using water pump quits it has power it is a self priming pump with ...
  A: Ronnie, If the system has been online for any amount of time, there is not telling where ...
Expansion tank installation?9/25/2009
  Q: My daughter just had two new 50 gal gas fired hotwater heaters installed as replacements for two 10 ...
  A: Richard, Yes, it does make a difference. They need to correct the situation. Tell them I said "Do ...
Main waterline hookup9/25/2009
  Q: Looking for best way to hook up main waterline to run 230' up a 45 degree hill to my shop %26 house. ...
  A: Jon, I don't think you can do what you are suggesting. 230 feet up a hill is a long way for water ...
Stopping Sewer Backup at Toilet Drain?9/25/2009
  Q: My home was flooded earlier this week from the massive rain we had in Atlanta. The flooding was due ...
  A: Rick, Unfortunately, no. However, I do not understand the issue about installing a backwater valve ...
hot water heater9/25/2009
  Q: I am leaving my home in las vegas, nevada for at least 4 months. I was wondering if I should lay up ...
  A: Doug, I definitely would suggest you drain the water heater, gas, etc. Everything can be ...
Kitchen faucet9/25/2009
  Q: my kitchen sink has a fixture on it where the sprayer from the faucet usually goes. I looked under ...
  A: David, I hate to be a bother, but could you send me a digital picture of the area(s) in question? ...
Screw broke deep in stem9/25/2009
  Q: I was replacing my tub faucet knobs And the screw broke deep in stem. Is there a way of getting it ...
  A: Fred, Yes, you would have to purchase an drill bit small enough to drill out the original screw and ...
Shower pressure9/25/2009
  Q: A number of years ago I had an en-suite bathroom built onto the main bedroom. The shower works fine ...
  A: Paul, Unfortunately nothing inexpensive will clear this up. Obviously, part of your piping system ...
Sillcock handle removal9/25/2009
  Q: I have to start a new thread because only 3 questions are allowed in a thread. I removed the nut ...
  A: Anup, Thanks for the photo. I would carefully cut the handle off and replace it would a universal ...
Sump pump running after shower or toilet flush9/24/2009
  Q: I live in an old house with a septic tank. We had a drainage system with 2 sump pumps installed ...
  A: Briam, I re-read your original post and there is an outside chance of effluent from the leach lines ...
Venting Methods9/24/2009
  Q: we are installing a mother-in-law kitchenette. We were told we don't need permits because of the ...
  A: Carri, Your plumber is referring to an "air admittance valve". If it is customary to install them ...
Water dripping into basement from toilet?9/24/2009
  Q: just recently we discovered water dripping into our basement from the ceiling overhead. The ceiling ...
  A: Christie, It could never hurt to remove the toilet and examine the condition of the wax seal. My ...
mold smell in water pipes9/24/2009
  Q: When we run the shower or the hot water in any sink in our townhouse,there is strong smell of mold. ...
  A: Jane, I'm not thinking mold in the same way you're thinking. The moldy smell can actually come ...
help!9/24/2009
  Q: all my toilets have dirty water in them and don't seem to be flushing right and one of the bathroom ...
  A: Judy, Is the dirty water also in a tub or shower? It's possible you may have a major back up about ...
WATER HEATER9/23/2009
  Q: EVERYTIME IT TURNS ON IT MAKES THIS LOUD RUMBLING NOISE. IT HAS BEEN DOING IT EVER SINCE I ...
  A: Omar, When the unit turns on, have you gone to the area where the heater is to determine where the ...
winterize home9/23/2009
  Q: I have a home in Massachusetts that I want to winterize and go to Florida. I have a forced hot water ...
  A: Jim, Yes, and make sure all exposed piping are properly insulated for your area. You can check ...
new vanity plumbing9/23/2009
  Q: My plumber is on vacation until next week. I am having a very small bathroom tiled and decided to ...
  A: Barb, A good construction job is like a marriage, communication is key! I don't think the plumber ...
Toilet Bubbling9/23/2009
  Q: The other night I noticed the toilet bubbling after using the washing machine and the bathtub. This ...
  A: John, Sorry for the tardy response. Yes, I would definitely get the tank pumped out. Fortunately, ...
weak flow from new showerhead9/23/2009
  Q: We just installed a new bathroom in our home using PEX. We have a large flat shower head in the ...
  A: Dawn, Sorry for the tardy response. Have you removed the flow restrictor inside the shower head? ...
gray water back up9/22/2009
  Q: We are looking to purchase a house and just found out that there is a gray water situation where ...
  A: Nancy, Sorry for the tardy response. Depending upon how far the many waste line is that feeds your ...
Removing Shower and Installing Jacuzzi tub9/22/2009
  Q: Our home is about 17 years old and the master bathroom has a composite shower unit installed. we ...
  A: Roqhelle, It is certainly difficult to do bathroom and kitchen remodeling as a professional and ...
Tankless recirc pump9/22/2009
  Q: I just installed a new tankless water heater. We are on a septic system so on my old tank system, I ...
  A: Rich, I've modified your diagram a bit to give you an idea of what I was talking about. The recirc ...
sediment in well water9/22/2009
  Q: My well is down 156 feet. It is 11 years old. I have 2- 45 gallon blatter tanks. The water then goes ...
  A: Jim, Have you checked to make sure the red material is coming from the well and not the softener? ...
Running Toilet9/22/2009
  Q: I have a FILL PRO mechanism in my toilet. The water started running all the time today. I turned it ...
  A: Pat, I am not a big fan of these fill valves. It sounds to me like the unit is no longer ...
shower pressure9/21/2009
  Q: my groundfloor shower seems to have no water pressure, some days the water flows and some days the ...
  A: Mary, The first thing I would do is to remove the shower head and make sure all the openings are ...
Water "hammering", low pressure in kitchen sink and rotten egg smell in dishwasher9/21/2009
  Q: We are currently renting a home, and our landlord lives out of state so he is unable to help in this ...
  A: Andrea, The low water pressure you're experiencing may be because of old piping. This type of ...
moving a toilet --vent stack??9/21/2009
  Q: we are renovating our bathroom and would like to move the toilet approx. 10 feet from it's current ...
  A: Kirsten, Unfortunately, extending the drain line 10 feet will not work. According to the UPC, a ...
Shower water flow9/21/2009
  Q: My tub faucet has two separate knobs and the hot water is barely flowing when on although the flow ...
  A: Tolits, You may have some debris trapped in the hot water supply. I would remove the valve stem ...
mold smell in water pipes9/21/2009
  Q: When we run the shower or the hot water in any sink in our townhouse,there is strong smell of mold. ...
  A: Jane, What you are possibly smelling is the water itself. Have you considered a whole-house water ...
undermount sink separated from countertop9/20/2009
  Q: I have a corian countertop with an undermounted sink. Apparently someone stood in the sink, causing ...
  A: Barbara, This situation would not be possible if the counter top was resting on 3/4 inch plywood. ...
cold and hot water wont mix9/20/2009
  Q: I have ripped out my bathtub and put a freestanding shower in my bathroom. I also put a new hot ...
  A: Beverly, Did you install a single handled shower valve? If so, then the installation instructions ...
Trying to Create a Custom Tub Surround - Materials Question9/20/2009
  Q: I am in the process of remodeling my bathroom. The old tub surround was great, and after some ...
  A: Amanda, You can find what you're looking for at your local Home Depot or Lowe's. The have the ...
water pump9/20/2009
  Q: I have well water and the indoor pump seems to be leaking from a small cross pipe with about a ...
  A: Sharron, This may be a pressure relief valve. If you can send me a digital picture of the unit, it ...
Pressure Problem?9/20/2009
  Q: recently noticed washer leaking and changed hoses since old but still leaks both from connection on ...
  A: CJ, Did you check to make sure you put the hoses on correctly? Sometimes the hoses come with one ...
escutcheons9/20/2009
  Q: do they make an escutcheon for the shower head pipe that comes out the wall to just fit around the ...
  A: Brandon, Yes they do. Typically, the excutcheons or cover plates are 5/8 inch iron pipe sized ...
Glacier bay cartridge removal9/20/2009
  Q: I am in an effort to replace a glacier bay cartridge 3S-11C by Danco. The experts at the hardware ...
  A: Shenny, This operation does not involve a new set of tools. Basically, once you remove the hold ...
whistling electric hot water heater9/19/2009
  Q: We, too, have a whistling electric hot water heater. The elements were changed out a week ago with ...
  A: Jo, Humming, whistling and other noises in piping systems are symptomatic of debris lodged in the ...
Well Problem9/19/2009
  Q: We have a well that is probably as old as the house (1985) and last year our water pressure ...
  A: Julie, This could your foot pump not working and creating the prime the pump needs to run properly. ...
hooking up portable washing machine9/19/2009
  Q: The Avanti Portable is supposed to hook up easily to a bathroom faucet so that you can roll it in, ...
  A: Lisa, Are you sure you put the adapter on the correct way and it's not upside down? Does the hose ...
air in water lines9/18/2009
  Q: We recently replaced our 25 yr old deep well pump (175 ft) that died. I replaced the pressure switch ...
  A: Chris, I'm surprised that the plumber wouldn't want to verify if the tank is the problem without ...
gas smell coming from under my sink9/18/2009
  Q: I have noticed a stinky gas smell coming from under my kitchen sink for about the last 2 weeks. It ...
  A: Julie, You might have a cleanout that is not probably sealed and is pouring bad air into the ...
Tankless recirc pump9/18/2009
  Q: I just installed a new tankless water heater. We are on a septic system so on my old tank system, I ...
  A: Rich, A recirculation line and pump typically is installed with one hot water line teed off from ...
Leak under my kitchen sink9/18/2009
  Q: I need help trying to trace where the leak is coming from and how to fix it. This leak has now ...
  A: Robbin, Is your house built on a slab or does it have a raised foundation? I would suggest getting ...
noise9/18/2009
  Q: we replaced the cartridge in our shower but now we get a noise like when there is an air lock. this ...
  A: Carole, You probably have some debris in the lines. I would suggest removing the shower valve stem ...
Sump pump running after shower or toilet flush9/18/2009
  Q: I live in an old house with a septic tank. We had a drainage system with 2 sump pumps installed ...
  A: Brian, Great question. It's possible that the check valves in the sumps may not be pushing enough ...
Tub backs up9/17/2009
  Q: I own a 2nd floor Florida condo located in a 22 story bldg. We've noticed that sporadically, grey ...
  A: Laura, Sounds like you live on the first or second floor of this building. That being the case, ...
Sulfur Smell in Basement9/17/2009
  Q: We live in a 3-story townhome and every time we shower there is a very strong sulfur smell in our ...
  A: Christine, A heavy sulfur smell could mean an inherent problem underground. Do you live near a ...
verticle spa9/16/2009
  Q: where can i find a plumbing diagram for a vertical spa in our shower. we would like to have an ...
  A: Ward, I recommend Moen, Kohler, Grohe or Hans Grohe for this application. You should find what ...
hot water heater9/16/2009
  Q: I just bought a newly constructed home. Why is my hot water heater is upstairs in the attic and is ...
  A: Rena, Depending upon the builder and local codes, sometimes the water heater is placed in an attic ...
No hot water from one faucet9/16/2009
  Q: Our kitchen faucet is 8 months old. It's the type with a flexible pot-filler hose/nozzle and a ...
  A: Mary, These type of faucets get stuck quickly with debris. I would remove the hot water supply ...
Removing handle on a sillcock9/16/2009
  Q: I have a freeze-proof sillcock that leaks. My home plumbing book tells me how to repair it, however ...
  A: Anup, Then it sounds like you have a commercial unit. If you have copper piping in your home, you ...
new bathroom vessel sink vanity9/16/2009
  Q: I replaced our guest bath vanity with a vessel sink vanity. The first time you run water in the sink ...
  A: Terry, You mentioned the vessel sink has no stopper. Some of them have a built-in stopper in the ...
Singing Water Heater9/16/2009
  Q: I have two year old water heater. It "sings" (piercing noise) for a long time after any shower in ...
  A: Dita, Flushing out the valves, sinks and tubs requires the following for maximum effect: 1) At the ...
Dishwasher Overflow9/15/2009
  Q: I just moved into a house two weeks ago. The weekend I was moving in the owner replaced the garbage ...
  A: Kim, No problem. First, you should remove the large hose that runs from the airgap to the ...
air in water lines9/15/2009
  Q: We recently replaced our 25 yr old deep well pump (175 ft) that died. I replaced the pressure switch ...
  A: Chris, If the well pump is under warranty, you might want to have the company check the flow of ...
Dishwasher Overflow9/15/2009
  Q: I just moved into a house two weeks ago. The weekend I was moving in the owner replaced the garbage ...
  A: Kim, A common mistake in changing disposers is not removing the plug in the disposer that allows ...
Toilet not flushing completely and garbage smell9/15/2009
  Q: A couple weeks ago my toilet started not to flush completely. It flushes mostly but doesn't have ...
  A: Tanya, It's possible you may have a crack in your waste line. If that is true, then every time you ...
Pressure loss in community well9/15/2009
  Q: we are the end home of a community well system that has 7 homes on it. We have low water pressure ...
  A: Mark, I'm not sure if adding a pump and pressure tank would affect your neighbors at all. A pump ...
home well9/15/2009
  Q: my brother in law has a well and just put in a new water heater and now he can,t get water . does he ...
  A: Chuck, No, he shouldn't have to add water to the system. Check for proper pressure from a hose ...
Problem with ballcock valve9/15/2009
  Q: I have a ballcock valve that fills the tank all the way to the refill tube and not past that (I ...
  A: Richard, I would not spend this much time on an old fill valve. Get yourself a Fluidmaster fill ...
shallow well problems9/14/2009
  Q: i have a shallow well that runs good but needs reprimed after it sets for a hour! The water seems to ...
  A: Jim, You're getting "air" because you're losing prime. Have a professional well person check your ...
Water Heater with Panel9/14/2009
  Q: I am seeking an electric replacement water heater for my vacation home in NJ. I want one that has an ...
  A: Anthony, May I suggest Bradford-White, American Standard or the tankless units such as Rinnai Let ...
Drainage Slab leak9/14/2009
  Q: There is enough water leaking intermittently from somewhere in the kitchen and laundry room to lift ...
  A: Gerard, If your home is built on a slab, you would do well to hire a plumber with leak detection ...
leaking Showerhead9/14/2009
  Q: I live in a 3 yr.old ranch-style home. For the past few months I've noticed that the showerhead in ...
  A: Marilyn, Thanks for the info. I checked your model's parts here: http://budurl.com/DeltaMonitor ...
Relocatiing Hot Water Heater9/13/2009
  Q: I live in eastern North Carolina, and in a singlewide mobile home. Recently, my hot water heater ...
  A: Jennifer, Bravo to you for taking on such a project! Running the cold water to the location has to ...
Removing handle on a sillcock9/13/2009
  Q: I have a freeze-proof sillcock that leaks. My home plumbing book tells me how to repair it, however ...
  A: Anup, Some freeze-proof sill cocks have a bonnet nut below the handle. Back off this nut and ...
not enough fall9/13/2009
  Q: we have a problem where gravity is not on our side or the city. we re-did the pipes a year ago. we ...
  A: Vanessa, Unless your line is much lower than the City's, perhaps your plumber should consider ...
Should we be replacing the toilet?9/13/2009
  Q: My parents' toilet was leaking and running, and my dad replaced the flap, the float and the lockoff ...
  A: Cheryl, Have your dad check the jet in the bowl. This is the little hole at the base of the bowl ...
Singing Water Heater9/13/2009
  Q: I have two year old water heater. It "sings" (piercing noise) for a long time after any shower in ...
  A: Dita, You may have an obstruction in the piping leading from the heater or at a fixture that uses ...
new bathroom vessel sink vanity9/13/2009
  Q: I replaced our guest bath vanity with a vessel sink vanity. The first time you run water in the sink ...
  A: Terry, I would suggest you try running water into the sink without the pop-up stopper to see if ...
thumping noise and water pulsating9/12/2009
  Q: When we take a shower in the master bath the water pulsates and we hear a thumping noise al lover ...
  A: Young, You have water hammer that could be caused by debris in the water lines, or undersized ...
Sludge9/12/2009
  Q: I have lots and lots of sludge built up in my kitchen pipes. Theother day I was looking in the ...
  A: Debbie, Sorry for the tardy answer. Unfortunately, you will have to remove all the piping and ...
bathroom sink drain9/12/2009
  Q: The cold water will drain free flowing down the sink. The hot water will not drain down the sink. ...
  A: Janet, Sorry for the tardy answer. Did you try running the hot water with out the pop-up drain in ...
well pump9/12/2009
  Q: We have lived here for 8 1/2 years and we have a well. The only thing we have done to the water ...
  A: Heather, Surging water may mean you have an issue with the booster pump or the pressure tank. ...
drip in wall after running faucets in sink & flushing toilet9/12/2009
  Q: it is def. a drip not pipe expansion..comes a little after i use the sink or flush toilet. it stop ...
  A: Joe, Sorry for the tardy answer. The problem could be in the connection between the sink and ...
concrete shower floor9/12/2009
  Q: I replaced a existing shower floor wood was rotted under the concrete. I replaced the wood and ...
  A: Dwayne, Sorry for the late answer. You should use the brand Oatey for your shower pan liner and ...
isolation valve under sink9/11/2009
  Q: I have to remove a mixer tap and the two copper pipes running under the tap to the isolation valves ...
  A: Scott, Sorry for the late answer. Yes, if you turn the water off at the "isolation valves", there ...
pipe noises9/11/2009
  Q: My bathroom pipes are making a low pitched noise; Kind of sounds like feedback from a amplifier or a ...
  A: Jean, You may some debris trapped in the water line. Try removing the supply hoses from the sink ...
Ceiling Leak9/11/2009
  Q: When my daughter turns on the water to her upstairs bathtub, water drips from downstairs ceiling and ...
  A: Don, A waste and overflow is the assembly that ties the tub drain to the p-trap. It also has a ...
adding a basement sink drain9/11/2009
  Q: Planning on adding a drain for a bar sink, going to bust up the concrete floor to the main sewer ...
  A: Stef, You should start at the main. First, open the floor and find out how deep the line is, then ...
toilet not flushing properly9/11/2009
  Q: our toilet is standard American Standard model. When its flushed, the tank water empites, but the ...
  A: Renee, Glad it was just the flapper. However, with American Standard, you should be able to adjust ...
water well system at cabin9/11/2009
  Q: We've owned the property about 2 years, but have been going there 5 years. It never had the greatest ...
  A: Linda, If you are not getting the prime to stabilize, you may have a frozen foot valve. Prior to ...
hard water deposits9/10/2009
  Q: I live an area that has very hard water. my hot water has plenty of pressure but the cold water has ...
  A: Patti, Over the years there have been many products that have claimed to do this job, however, in ...
water pressure9/10/2009
  Q: I have no water pressure in kitchen or bathroom faucets or shower but water pressure is fine in the ...
  A: Sheila, If you have a pressure regulator, then it's possible that it may have shut down. This is ...
adding a basement sink drain9/10/2009
  Q: Planning on adding a drain for a bar sink, going to bust up the concrete floor to the main sewer ...
  A: Stef, The slope for any drain is 1/4 inch drop per foot of length. If your line starts off below ...
Well9/10/2009
  Q: I need to run water to my poll barn my well is located between the house and barn the barn is ...
  A: Mark, You can tee off from the main line AFTER it leaves the pump house, that way you will get ...
toilet flush9/10/2009
  Q: Anthony My problem is that when I flush my toilet it sometimes doesn't stop filling. this problem ...
  A: Bob, Your fill valve needs to be changed. The fact that it is constantly running, suggests the ...
water well. Only 1/2 of the house has water.9/9/2009
  Q: I just moved into a modular home. It has been sitting vacant almost a year. The well was repaired ...
  A: Marianne, A housing sitting dormant for 2 years is a long time. Possibly you may have mineral ...
Kitchen Garbage disposal9/9/2009
  Q: I just bought a remodeled condo. The brand new garbage disposal is draining into a plastic tub I ...
  A: Ana, What? Isn't this covered under you sales agreement for purchase? What happened to the ...
Plastic Garbage Disposal Flange for a Corian Sink9/9/2009
  Q: Several years ago, I had a corian kitchen counter installed with a seamless sink. The garbage ...
  A: Rick, Yes, you will have to remove the entire garbage disposer, but this is an easy job. ...
Bathroom shower low pressure9/9/2009
  Q: While we were recently gone for a couple of days, we turned off the valve for the main water source ...
  A: Ramon, It is always best to open tubs and sinks when you are turning water back on so that you ...
Downstairs Toilet Bubbles When Upstairs Is Flushed9/9/2009
  Q: I hope you can help me...! About 8 weeks ago, I had flooding in my den (ground level, no basement) ...
  A: Linda, I don't believe you have vent problems. Typically, a vent is vertical and sometimes they ...
wall mount toilets9/9/2009
  Q: client has case 3000 toilets, hates them, want's glenwall. looks like carrier, P.N. 32178 on back, ...
  A: Don, I believe you can try to interchange the two different carriers into one, however, I've never ...
toilet not flushing properly9/9/2009
  Q: our toilet is standard American Standard model. When its flushed, the tank water empites, but the ...
  A: Renee, I believe you have something lodged in the bowl. If you have children or have entertained ...
Downstairs Toilet Bubbles When Upstairs Is Flushed9/8/2009
  Q: I hope you can help me...! About 8 weeks ago, I had flooding in my den (ground level, no basement) ...
  A: Linda, Your problem is more serious than either of you think. Tree roots DO NOT grow back that ...
potential tub leak - apt. below9/7/2009
  Q: "I was wondering if you could tell me how my tub might be causing a serious leak to not the floor ...
  A: Simon, It may be possible for your plumbing system to cause this leak if all the piping is in a ...
pressure bladder9/7/2009
  Q: i had the bladder recharged 2 yrs ago and now its kicking on and off rapidly once again. if there is ...
  A: Rigg, Non-use is the biggest killer of water equipment. If you have a hole in the unit, it's ...
Well pump9/7/2009
  Q: My kids accidently turned off the switch for my well pump, not it turns on every 1-2 minutes to pull ...
  A: James, Did you prime your booster pump when you restarted the system? You should shut down the ...
remove handle from Kohler Fairfax kitchen faucet9/7/2009
  Q: I need to replace the valve on my Kohler Fairfax kitchen faucet, but once I remove the cap and the ...
  A: Art, This type of Kohler faucet is a little tricky. To remove the handle, you have to use a flat ...
leaking Showerhead9/7/2009
  Q: I live in a 3 yr.old ranch-style home. For the past few months I've noticed that the showerhead in ...
  A: Marilyn, I am going to presume that you have a thermostatic control in your shower. I'm curious. ...
Dark Blue Water9/7/2009
  Q: Yesterday i turned on the tap in the kitchen sink and the water was dark blue. I then turned on the ...
  A: Andy, I have never had an occasion to have water turn this color. I would IMMEDIATELY stop using ...
Removing old flange9/6/2009
  Q: Toilet was wobbling so I removed it to replace closet bolt which I thought had broken. Found out ...
  A: Roy, Sorry for the tardy answer. I usually cut off the top of the fitting to the floor and then ...
Leaking DWV pipe9/6/2009
  Q: DWV (black) pipe draining kitchen sink and dishwasher. Leaking at seal where 90 elbow meets ...
  A: Mark, Sorry for the tardy answer. It is possible the plumber didn't use enough ABS cement in the ...
water drainage prob9/6/2009
  Q: .at home, the kitchen sink and washing machine water go out the same dran. if you run water down the ...
  A: James, Sorry for the tardy answer. In the old days, it wasn't a problem hooking up the laundry to ...
drain field9/6/2009
  Q: have water standing on top of drain field and have order. septic is twenty plus years old.
  A: Tom, Sorry for the tardy answer. By now you must realize you need to get your septic tank ...
bathroom plumbing9/6/2009
  Q: when I flush toilet water drains from bottom of toilet and when I take a shower water drains from ...
  A: Felecia, This means you have a main waste line problem. It's an early warning for you to take care ...
Terra Cotta Piping9/5/2009
  Q: My house was built in 1956 - my washer is on the other side of my sink (wall between), when my ...
  A: Cindy, Sorry for the tardy answer. For houses built in the 1950's, drainage piping INSIDE the ...
Cast iron piping?9/5/2009
  Q: I have some cast iron piping (home built in 1975, with main drain pipes cast iron)that seems to be ...
  A: Pietro, Sorry for the late answer. You may have a cracked pipe allowing dirt and debris into the ...
basement drain9/5/2009
  Q: I have an old home (1943) with a basement bathroom. When I purchased the home 13 years ago, I did ...
  A: Phil, Sorry for the tardy answer. Since this line has not been in use, I would invest the time and ...
clogged toilet & tub9/4/2009
  Q: when i wash dishes the water run in the tub, i flush the toilet and the water overflow and sometimes ...
  A: Bridget, Sorry for the tardy response. You are experiencing an early warning signal from your main ...
pressure relief valve on solar panels9/4/2009
  Q: I have 8 solar panels on my roof which I use to heat my pool. they are about 7 yrs old. For the last ...
  A: Steve, Sorry for the tardy response. A pressure relief valve is always a good idea on a closed ...
Ceiling Leak9/4/2009
  Q: When my daughter turns on the water to her upstairs bathtub, water drips from downstairs ceiling and ...
  A: Don, Sorry for the tardy answer. In order to discover the exact cause of the leak, you WILL have ...
back flow of well9/4/2009
  Q: I replaced my sub. well pump 4 months ago. And within the past week noticed a loud water hammer when ...
  A: Benjamin, Sorry for the tardy answer. I hate long weekends because it throws off my rhythm. ...
Water Line to a Barn9/4/2009
  Q: Anthony, Just bought a home built in (1971) and intend to run a water line to a adjacent barn. The ...
  A: Mick, Increasing the pipe size from the meter to the house could help a bit in transferring ...
Leak from Shower Faucet9/3/2009
  Q: I recently had a plumber come out and replace the washers and seals for my bath/shower (American ...
  A: Sofie, Please DO NOT PAY $1,000 for this type of repair. The "plumber" you spoke to is taking ...
Hamming at water softener9/3/2009
  Q: For the past week when the softener regenerate there is a hamming at the water softener, what could ...
  A: Brian, This could be pressure from your main water line or perhaps the by-pass is not fully open. ...
sewer gas/leaking vent9/3/2009
  Q: Our house is 20+ years old and we've lived here 8 years. We renovated the inside when we bought the ...
  A: John, Sorry for the tardy follow up. At this point, you have done nothing wrong. Obviously, there ...
Kitchen plumbing9/3/2009
  Q: I have a double sink with one drain out to sewage line so the plumbing enters one pipe from each ...
  A: Joyce, When sinks are configured like yours sometimes they are plumbed wrong. Do you have a p-trap ...
blockage9/2/2009
  Q: the house was built in 1981 and still has the same bathroom (the toilet is dated) within the past ...
  A: Kayleigh, Your have a multiple problem. I would say most of your drains are blocked because of ...
bladder tank9/2/2009
  Q: I have a champion prechared water systems tank model# 33922990 2 weeks ago my water in the house ...
  A: Tonya, These type of tanks can be a bit tricky, so I have enlisted the help of a couple of ...
Problem with shower and sink working at the same time9/2/2009
  Q: I just bought a 10 year old town house. It has got 2 and a half bathrooms. I realised problem while ...
  A: Shah, Unfortunately, this is a structural problem with your piping system. It means that the main ...
Toilet whistles9/2/2009
  Q: When the toilet is flushed and the bowl begins to fill the toilet whistles. Never when the actual ...
  A: Iver, Moaning, whining, whistling and other noises coming from the water system usually means one ...
Shower/tub leak9/2/2009
  Q: My newly installed tub spout is shooting water backwards to the new drywall whenever the shower ...
  A: Cheryl, I've had to replace many of these type of spouts and honestly, they are not worth the money ...
Toilet Sound After Flushing9/2/2009
  Q: Anthony, One of our toilets is making a sound that sounds like a "moan" at the end of the flush ...
  A: Leesa, Moaning, whining and other noises coming from the water system usually means one thing - ...
Toilet NOISE!9/1/2009
  Q: One of our toilets is doing something very strange...every so often (occasionally it is after each ...
  A: Peg, This is water hammer. It usually occurs if there is an obstruction in the water piping or if ...
sewer gas/leaking vent9/1/2009
  Q: Our house is 20+ years old and we've lived here 8 years. We renovated the inside when we bought the ...
  A: John, Your A/C vents and the plumbing vents DO NOT touch one another. However, it is possible that ...
Deep Well Pump and Foot Valve9/1/2009
  Q: I'm a well novice. Bought a cottage with a deep well pump (water ace rc10). The pump, etc works, ...
  A: Paul, It's always best to replace like for like with these type of pumps. The reason is that the ...
water pressure9/1/2009
  Q: I have a water filter system wich I change the filter in each month. After the last time my water ...
  A: Melissa, Pressure reduction on a well system unfortunately is a way of life, and the more systems ...
water vein8/31/2009
  Q: In the basement, there's a iron cast pipe (very thick about 4-5 in diameter) the size of an ...
  A: Michael, The best stuff I've found for these type of fixes is marine epoxy. You can usually find ...
Pressuriser System8/31/2009
  Q: I recently bought a new house and since it sits very high up on a hill there is an Amtrol RP-25HP ...
  A: Brian, All of these type of boosters work differently, however, I did some research and found the ...
lift station pump8/31/2009
  Q: About six months ago we had our lift station pump rebuilt as it had not been being used for years ...
  A: Kristina, If the pump is working (discharging water), then it seems to me that you need to secure ...
follow up #28/31/2009
  Q: We live in a colonial built about 3 years ago. Our upstairs MBR has a separate Jacuzzi tub and ...
  A: No problem Dave. The cartridge I am referring to is also called a valve stem and is the unit that ...
well pressure system8/31/2009
  Q: Our pressure tank for the well recycles about every 30 seconds going from a pressure of 60 down to ...
  A: Bill, I think the problem is not tank related, since you are getting readings at the extremes of ...
water pressue in residential home8/31/2009
  Q: I measured the water pressure at an outside faucet using a water pressure guage. It was only 30 lbs ...
  A: Don, To increase line pressure through a pressure regulator, turn the adjusting screw clockwise. ...
Toilet / sewer backflow8/30/2009
  Q: I was searching for the same problem and ran into your response to David. What is the best fix for ...
  A: Bill, I prefer a backwater valve when it is installed properly. Usually, these valves are ...
Patio drainage8/30/2009
  Q: I have a newly installed stone patio next to my house. A base of sand was used and each of the ...
  A: Sam, These are all viable solutions, however, how much is all of this going to cost and how much ...
Squealing from two-handle sink8/30/2009
  Q: my kitchen faucet squeals loudly when I have the hot or cold water running above a very slow draw ...
  A: Amanda, Remove the valve stems and check to see if there is debris blocking the opening to the ...
Hot water recirculating pump8/30/2009
  Q: I recently moved into a house and found that the electrical costs were very high so I'm trying to ...
  A: Catherine, You should not have to do anything once you unplug the pump. Just curious - Have you ...
follow up8/30/2009
  Q: We live in a colonial built about 3 years ago. Our upstairs MBR has a separate Jacuzzi tub and ...
  A: Dave, I meant to also say that you could have some debris preventing the valve stem from closing ...
loud humming hot water heater8/29/2009
  Q: Our hot water heater started humming loudly and hasn't stopped yet.It is only 2 yrs.old. We haven't ...
  A: Debi, I'm curious - Is this an electric water heater? If it is, then I think your controls or ...
DU-ALL™ Dual Drain Washing Machine Outlet Box ›8/29/2009
  Q: The one drain is connected to my washing machine via a black tube. The second drain is catching ...
  A: Julie, If you get a chance, send me a digital picture of this box. However, I believe the second ...
"occasional" water drip at the far end of the house8/29/2009
  Q: We live in a colonial built about 3 years ago. Our upstairs MBR has a separate Jacuzzi tub and ...
  A: Dave, The reason you're experiencing this phenomenom is due to pressure differentials. Once the ...
Shower pressure8/29/2009
  Q: I have a problem with the shower pressure in the master bathroom. The pressure is low there and I ...
  A: Ed, One of the simplest things to do in these situations is to remove the flow restrictor inside ...
hot water pressure8/29/2009
  Q: We recently installed a waterheater, its a basic gas heater. the heater seems to be working fine but ...
  A: Shawnte, When a home has an old piping system (like galvanized piping), you must be very careful ...
water pressue in residential home8/29/2009
  Q: I measured the water pressure at an outside faucet using a water pressure guage. It was only 30 lbs ...
  A: Donald, If possible, see if you can measure your neighbor's water pressure as a guideline to what ...
water line into the house8/29/2009
  Q: I am building a new retaining wall, and moved the dirt back about 13 feet. That exposed my main ...
  A: Al, Protecting your water lines from freezing IS very important. Since you live in Canada, and I'm ...
water leak8/28/2009
  Q: When I put my shower on there's a water leak on the other back side of the shower.I have another ...
  A: Debbie, You can try checking the base of your shower for cracks or fissures? If your shower is a ...
Bypassing water softner for outdoor plumbing8/28/2009
  Q: I am attempting to put in a by-pass from the water softer to the outside hose so that I don't have ...
  A: Keith, There is always a bit of water left in the bypass, so I wouldn't worry about that. However, ...
garbage disposal8/28/2009
  Q: Can you pour left over rubbing alcohol down the garbage disposal?
  A: Laurie, Yes, you can but you would do better by pouring it down the toilet. Hope this helps. ...
Rattling pipes in bathroom sink8/28/2009
  Q: I have a 2-story, 3 bath home. One of the bathroom sinks rattles loudly when turned on. This only ...
  A: Mary, You might have water hammer. You might also have debris stuck in the line. Try flushing the ...
Standing brown water in tub & bubbling toilet8/28/2009
  Q: Good Morning, I woke up this morning to brown fecal smelling standing water in one tub and both ...
  A: Alisa, You have a major sewer back up, call a plumber immediately. Regards, Anthony PS - If my ...
Washer drain relocation8/28/2009
  Q: I'm doing some remodeling and pulled out a whirlpool tub and will be turning the area into a new ...
  A: Darrin, A clotheswasher is a suds producing fixture. That being said, the UPC requires a distance ...
lift station pump8/27/2009
  Q: About six months ago we had our lift station pump rebuilt as it had not been being used for years ...
  A: Kristina, The problem could be your pump. The fact that you haven't had this station in use for ...
leaking standpipe in kohler 2 y/o toilet8/27/2009
  Q: the toilet keeps filling from the front of the bowl....was told the standpipe is leaking from the ...
  A: Deidre, Kohler is one of the most challenging and frustrating fixtures to repair. I believe your ...
Bath tub pop drain8/27/2009
  Q: My kid's bathroom tub pop up drain would not stay in the open position. I removed the overflow plate ...
  A: Anthony, This is a common problem that occurs in older waste and overflow assemblies. Yes, this ...
Mixing valve8/26/2009
  Q: Anthony, I have a shower that has a lever mixing valve. The water either comes out too hot or too ...
  A: Mike, Many of these valves have a built-in adjustment dial. What type of valve is it? Moen? ...
kitchen sprayer8/26/2009
  Q: the sprayer on my kitchen water faucet broke in half at the base, the decorative portion that shows ...
  A: Aaron, I hope this is a separate spray. If it is, then you should be able to find a replacement ...
water lines8/26/2009
  Q: I'm getting a very fine sandy substance coming through the cold water line that goes to my washing ...
  A: Nan, Yes, that is possible. Have a plumber come out and flush your tank for you. Let me know what ...
Hot water shut-off leaking8/25/2009
  Q: Yesterday I replaced our kitchet faucet, which overall went quite well. However, after turning the ...
  A: Lynne, Congratulations for taking on such a project! Check the stem behind the shut off valve ...
installing new shower arm8/25/2009
  Q: Anthony. I've recently remodeled our master bathroom. The last item to be installed is the new ...
  A: Anne, Turning off the water to your home and opening the valve will remove the pressure on the ...
combustion air for gas water heater8/25/2009
  Q: i need to install combustion air in a closet that houses the hot water heater...i know it needs a ...
  A: Charity, You're question is two fold. First, the door to the closet must have an upper and lower ...
Hot water lines8/25/2009
  Q: This is a new construction ran from a well that has a pump. All flex pipe run through the ceiling. ...
  A: Brooke, Did you check to see if the water heater actually turns itself off during the demand for ...
washer drain- pipe reducing8/25/2009
  Q: Question about washer drainage pipes and possible overflow. If I reduce pvc pipe from 2'' to 1 3\4'' ...
  A: John, The orange pipe is made of clay. To remove it requires taking out the lead and oakum inside ...
winter faucet leaking8/25/2009
  Q: Anthony I live in South Carolina and we have winter faucets here. If I shut it off, it's OK, but ...
  A: Don, These faucets can be tricky. May I suggest opening the valve and replacing the diaphagm? Let ...
toilet/roots8/25/2009
  Q: I have a toilet (1 of 3) that recently has been backing up (about every 2-3 months. The last time ...
  A: Crispin, Very likely it could be a serious root problem. By the time you see roots in your system, ...
washing machine water drain8/24/2009
  Q: I live in a town with septic systems. Most washing machines are connected to septic systems, but my ...
  A: Dianne, If you know the water table is high, why tempt the situation and make it worse? Sorry, I ...
Graywater(blackwater) tank8/24/2009
  Q: My family lives in New Jersey and essentially all of our wastewater drains into two holding tanks ...
  A: Brian, You might consider a septic tank with a seepage pit. Here is a link to get you started. ...
diverter value8/24/2009
  Q: Anthony: We spoke on 8/14 & 8/17 about my diverter value. On 8/17 you told me "that when I installed ...
  A: Bob, Yes, sometimes the valve can be turned so that the opening that allows water into the tub or ...
toilet wax ring8/24/2009
  Q: I need to replace the wax ring on my toilet. The last time i changed it (which sits in tile floor) I ...
  A: Rick, If you are bolting the toilet to an ABS or PVC drainage system chances are the toilet flange ...
toilet runs sporadicallly8/24/2009
  Q: I have recently noticed that my toilet will "run" for a few seconds several times a day/night. Best ...
  A: Hey Meg! Here is an answer to a similar question I received earlier. Although, you may have a ...
Hammering pipes8/24/2009
  Q: We have tried turning all the water on in the house and flushing all the toilets in the house. It ...
  A: Pam, Did you try removing each fixtures supply hoses, flowing the water, (hot & cold) into a ...
water lines8/24/2009
  Q: I want to run a water line from my house to a pole barn installing a frost proof faucet. Will a 1 ...
  A: Robert, Please explain to me what you mean by "flexible water lines"? If you mean PVC only, yes, ...
sand in bath water8/23/2009
  Q: Good evening We have notice as of late that there is more and more sand in the household water. I ...
  A: Liz, If you live in a house, the easiest solution would be to install a whole house filtration ...
septic pump?8/23/2009
  Q: my wife has a dog grooming shop in our basement. The tub is off the floor about 15" she had a ...
  A: Dennis, Unfortunately, there are a lot of manufacturers of these systems. Here is a site where you ...
Pressure Switch8/23/2009
  Q: I am always loosing water and have to reset the pressure switch. The switch is new and I am not sure ...
  A: Jean, When was the last time you had the entire system checked? This could be any one of a number ...
tripping well pump8/23/2009
  Q: Have a deep water sumbmersible well pump for my homes water source. Have already changed out the ...
  A: Samantha, Sounds to me like you have a short in the wiring or the pump itself. You might have to ...
Gerber stems8/23/2009
  Q: I decided to replace both the hot and cold stems (Gerber 11B/1Hc) in my shower along w/ the ...
  A: Chris, I love older plumbing valve and the like, however, as we move further into the future, ...
washer drain- pipe reducing8/23/2009
  Q: Question about washer drainage pipes and possible overflow. If I reduce pvc pipe from 2'' to 1 3\4'' ...
  A: John, Great pictures! If you can run your waste into the hub below and tie it in with a donut, ...
How to cap sewer pipe opening8/23/2009
  Q: we hired a plumber to reroute downstair bathroom drainage pipes. He cut out sewer pipe and use ...
  A: Felecia, I agree with you, it doesn't sound right and any plumber I know would NEVER make a ...
toilet8/23/2009
  Q: My toilet has started to make a sound like it does when it is flushed except there is nobody in the ...
  A: Ann, The most common problem with a toilet is the flapper. That's the little thingy that lifts up ...
stuck shower faucet8/23/2009
  Q: the single-handle pull-out faucet in my shower is extremely difficult to pull out. It feels like ...
  A: Mark, It sounds like it's time for a new shower valve cartridge. Yes, you can do it! What do you ...
Unknown water8/23/2009
  Q: We live on a sloped street: however, not the lowest house. We have water coming up from the ground ...
  A: Mary Jo, Pardon me if I become a rehash of previous inspections of this problem. The last time a ...
bathtub/shower combo faucet leaks8/23/2009
  Q: Our tub/shower combo is leaking steadly. It has a hot faucet and a cold faucet. No matter how hard ...
  A: Lindy, You probably have a Price Pfister two-handle shower valve set. If you do, you will need to ...
Rotten egg smell8/22/2009
  Q: I have a rotten egg smell coming from 1 of the 2 faucets in my master bathroom sink. The smell last ...
  A: Sheila, If your water smells like rotten eggs, then it's possible your water source may be ...
bathroom sink drain8/22/2009
  Q: Couple of comments and the question. I live in Canada in an unorganized area which does not require ...
  A: Keith, Regardless of the vertical waste line drop from the sink, the p-trap MUST be connected under ...
TPR Valve8/22/2009
  Q: I have a gas water heater that was installed by a professional plumber about two months ago. It has ...
  A: Cameron, If GE can send out a tech, that would be great, however, I think they will only send you a ...
pipes make funny sound8/22/2009
  Q: i put a pressure gage on outside cutoff for rv campers.when water is not being used pipes make a ...
  A: Kevin, I'm curious, why did you put a pressure gauge on the water main? Were you having problems ...
Smell from Vent8/22/2009
  Q: I have a vent on the side of my home that is giving off a foul odor.The PVC pipe which the vent is ...
  A: Ralph, It is unusual to have an uncovered pipe tied into the waste system like this. Several ...
Restoring water pressure8/21/2009
  Q: How can I restore my water pressure? I recently renovated a 1/2 bath which included replacing old ...
  A: Roland, When you say you "shut off the main power supply", did you mean water or electricity? If ...
Air bubbles in basement toilet8/21/2009
  Q: I have a basement bathroom that the sink, shower, toilet, and utility tub (other side of the wall) ...
  A: Dave, Since this basement toilet is connected to a sump system, have you checked the sump to see if ...
Hot water heater problem-Water coming out from a pipe:8/21/2009
  Q: Hot water heater problem-Water coming out from a pipe: Out hot water heater has a problem: there is ...
  A: Makoto, The device located at the top of the water heater and has this pipe extending to the ground ...
washer drain- pipe reducing8/21/2009
  Q: Question about washer drainage pipes and possible overflow. If I reduce pvc pipe from 2'' to 1 3\4'' ...
  A: John, It is not possible or practical to reduce PVC piping from 2 inch to 1 1/3 inches. Part of ...
New toilet install on concrete slab8/21/2009
  Q: Anthony, Here is my situation. I am finishing out a roughed-in bathroom. Toilet 3" stub out ...
  A: David, There are toilet flanges that glue on the inside of the stub out. You will probably find ...
Heavy person / broken toilet8/21/2009
  Q: Is a really overweight person a liability for a toilet? If a toilet is even slightly loose at the ...
  A: David, Unfortunately, you can't fortify a toilet more than it's been manufactured. Yes, a very ...
TPR Valve8/21/2009
  Q: I have a gas water heater that was installed by a professional plumber about two months ago. It has ...
  A: Cameron, You only need to turn the gas valve to pilot until you're finished working on the heater. ...
shaking, rattling, vibrating pipe8/21/2009
  Q: Every time I turn on the cold water to my tub, that one single pipe in my house shakes like mad. ...
  A: Nathan, "Shake, Rattle & Roll", was a great tune to groove to, but having this type of problem is ...
10 year old well upgrade8/21/2009
  Q: I have a ten year old well 240' deep with a Franklin submersible pump. It has a Well Rite 140 OLC ...
  A: BJ, Bravo to you for taking on such a monumental task! The plan looks sound with the exception ...
Roofing tar in the plumbing8/20/2009
  Q: I have a very particular problem, I'll try to keep it short and sweet. Last week workers came to ...
  A: Andrea, It seems your landlord hired a bunch of addle-brained oafs. Unfortunately, once the roof ...
streaming hot water faucet in tub8/20/2009
  Q: help, i have 2 bathtubs, in 1 i guess my hot water knob is striiped. it is steadily running hot ...
  A: Pam, Shut down your water heater cold water inlet while you do not need hot water. This will stop ...
rubber undeground water main8/20/2009
  Q: The water main to our house is rubber about 1in. is this a good idea, I never heard of such a thing ...
  A: David, I have never heard of a rubber water main. Drinking water that has passed through a ...
Basements8/20/2009
  Q: I have just bought a new home that has a septic system. I would like to add a bathroom to the ...
  A: Jason, The rule of thumb regarding tie-ins for sewage ejectors is to place them in close proximity ...
Smell from Vent8/20/2009
  Q: I have a vent on the side of my home that is giving off a foul odor.The PVC pipe which the vent is ...
  A: Ralph, I don't think this is a vent. If this pipe ties into your sewer main, then this is a ...
Difference Between PVC and CPVC8/19/2009
  Q: I am installing all new water lines from the meter in. I am changing over to plastic. I know that ...
  A: Michael, CPVC is designed for hot and cold water applications. PVC piping will have leaks because ...
toilet making sucking noise8/19/2009
  Q: My upstairs toilet is making a sound like it's sucking in air. When I flushed the toilet everything ...
  A: Ramiro, Sounds like you need to change the fill vale to your toilet. The sucking sound is water ...
Fizzy Water8/19/2009
  Q: I recently installed 2 Glacier Bay faucets. Strange thing happens when I turn on either the hot or ...
  A: Natalie, The "fizziness" you're experiencing is probably due to air. Sometimes it comes from the ...
Well system loses pressure8/19/2009
  Q: My captive air tank/well system (80gal; 40-60psi) loses pressure. It cycles when no water was ...
  A: Byron, I would start by isolating the well system from the house to determine if pressure is lost ...
backflow preventer8/19/2009
  Q: I own a small apartment building (9 studios/1 B.R.) in upstate NY and the basement apts overflow ...
  A: Gregory, A back water valve should only be used a the main connection to the building. The reason ...
bathroom sink drain8/19/2009
  Q: Couple of comments and the question. I live in Canada in an unorganized area which does not require ...
  A: Keith, You can drop the vertical waste line down, but the p-trap should be directly connected to ...
Drip After Flushing8/19/2009
  Q: I do not have a toilet w/a tank. I have the one w/the handle you pull like in some public bathrooms. ...
  A: Ann, You have a Sloan Flushometer that powers the flush to your toilet. It's possible that the ...
mystery leak in bathroom8/19/2009
  Q: I have bi-level home. Therefore the bathroom with the leak is over the garage. I noticed the leak ...
  A: Fred, Since the problem starts at the tub spout, is it possible that water that drains from the ...
Bathroom Plumbing8/19/2009
  Q: We are installing a new bathroom sink with a wallmount fixture and I would like to know the distance ...
  A: David, Typically, the end of the faucet spout should be minimum 1 inch from the flood level rim or ...
No water8/19/2009
  Q: I have no water to kitchen sink hot or cold, however the spray works and my dishwasher works--Do I ...
  A: Karen, Sounds like you have something stuck in the housing of the faucet. If the faucet has been ...
Putting a shower in an existing bathtub8/19/2009
  Q: What would be the best method to use to put a shower in an existing bathtub? Small bathroom no other ...
  A: Sheryl - One of the easiest ways to do this is to install a kit that uses the tub spout as a ...
6" Centerset Faucet8/18/2009
  Q: I currently have a small sink in a back room with a 6" centerset faucet with a the neck area that ...
  A: Brian, Unfortunately, no you cannot use a 4 inch in a 6 inch situation. May I suggest looking for ...
plumbing8/18/2009
  Q: simple method to remove air blocks in plumbing lines
  A: Sampath, The simplest method I know is to install a water hammer device at sink on the hot and cold ...
pressure switch leak8/18/2009
  Q: My house has a well,pressure tank,and an old Dura(Little Giant)pump with a Square D pressure ...
  A: Phil, If the switch has a leak, I would suggest replacing the unit. The time you would spend ...
diverter value8/17/2009
  Q: Anthony:Spoke on 8/14/09 about my new diverter value leaking.It is a Gerber three handle set up.You ...
  A: Bob, You should not have to damage your walls to make this repair. The fact that water is being ...
Stopped Toilet8/17/2009
  Q: My toilet has been stopped up for a while. Ive tried a plunger and Drain-O. Do you have any other ...
  A: Nick, This is an unhealthy situation. Please call a professional plumber immediately. Regards, ...
Finding a leak8/17/2009
  Q: Yesterday my wife and I were getting ready for work (shower, teeth brush etc). We live in a two ...
  A: Alex, Did you check to see if water leaks from the valve when you activate the shower by means of ...
no hot water pressure8/16/2009
  Q: About 2 weeks ago the hot water spigot in the shower on the south side of the house suddenly had no ...
  A: Teresa, Did you remove the valve stem and flow the hot water to see if you are getting water ...
Moen single lever shower.8/16/2009
  Q: I have installed two Moen single lever controls and have the same problem on both of them that the ...
  A: Ben, Sometimes the valve stem is upside down. Remove the handle and turn the valve stem 180 ...
plumbing8/16/2009
  Q: plumbing inspector wants me to use a fitting to connect 4 in. cast iron to 4 in. pvc that clamps to ...
  A: Ernest, I'm curious: What state and city are you in? I've never had an inspector ask this before. ...
toilet flange8/16/2009
  Q: I am doing a bathroom upgrade and I have PVC for the drain system. The metal flange is rusty and I ...
  A: Brad, It is much better to remove the old closet flange and replace it with new. It's a little ...
Removal of lead toilet drain closet bend8/16/2009
  Q: Anthony. I am replacing my upstairs toilet and floor in the alcove due to some rot. (Old Home). ...
  A: Ken, You can do this, however, if the idea of working with lead scares you, find an older plumber ...
gas (LP) tankless H2O htr install8/16/2009
  Q: I am not sure if this should go to the HVAC folks or plumbing as it is somewhat in between but: 1. ...
  A: Don, One thing I have learned about tankless water heaters is this: "DON'T DO ANYTHING THAT CAN ...
supply line8/16/2009
  Q: Okay I hope I can make sense enough for you to understand me. I am a building contractor. But not ...
  A: Daniel, UPC code-wise, PVC is an approved material used to run water mains from the meter to the ...
Bassement Drain Overflow8/16/2009
  Q: My basement floor drain has a pvc 1" input pipe at floor level that carries the condesate water from ...
  A: Larry, It's obvious to me that the connection between the floor drain and the sanitary pit is ...
leaky bathtub8/16/2009
  Q: i have a leak of unkown origin,my bathroom runs a little downhill & everytime we take a shower it ...
  A: Mary, I've thought about your issue, and it's possible that because the bathroom is reverse graded, ...
bathroom: sink drain suggestions/cost8/16/2009
  Q: I have two questions; if you don't mind. I would like to install a sink vanity/'cabinet' with ...
  A: Kendra, Thank you for you kind comments. Indeed, this is a great place for "plain folks" to get ...
Leaking Faucet8/16/2009
  Q: I have a Price Pfister WL2-23 bathroom faucet (2 handles). The cold water was leaking out of the ...
  A: BD, I have repaired and installed many PP faucets and I'm sorry, offhand I'm not sure how to guide ...
Dishwasher Plumbing8/15/2009
  Q: I'm looking for 5/8" i.d. bulk hose to connect each of two dishwashers needing longer than a typical ...
  A: Chris, You might want to try a good local plumbing supply store. I personally like to use Ferguson ...
well h2o tank pressure8/15/2009
  Q: !!! the tank bladder must be presured to 38 psi dry, ( which it is ) however the cut-off switch is ...
  A: Pete, The air in the tank compresses the water passing through the tank. You only reading air ...
leaking bathtub faucet8/15/2009
  Q: i have a three stems faucet, gerber stems fits. i replaced stems and seats in hot water and diverter ...
  A: Nelson, If you feel comfortable doing this, try using a Mapp Gas torch (or propane) and heat up ...
plumbing vent8/15/2009
  Q: The toilet just recently started making a gurgling sound when flushed and an air bubble comes up. ...
  A: Jim, You can possibly run water down the vent at the roof and if water starts to back up the vent, ...
Shower head - no pressure8/15/2009
  Q: About 6 months ago we remodeled the bathroom & installed a new tub faucet & shower head. Within the ...
  A: Karen, Common problem and repair depends upon your set up. If you have a single handle valve, with ...
Dirty well water8/14/2009
  Q: Yesterday I watered my yard a little to long. Now my water is dirty and cloudy. My well is 3 years ...
  A: Jason, Yes, it will clear up and No, I do not know how long it could take. At 280 feet, my guess ...
diverter value8/14/2009
  Q: Anthony:In my tub area,I have three handles,cold,hot,diverter value.When the shower was running, ...
  A: Bob, When you worked on the diverter valve, did you use thread sealant? Also, did you make sure ...
pressure switch leak8/14/2009
  Q: My house has a well,pressure tank,and an old Dura(Little Giant)pump with a Square D pressure ...
  A: Phil, I think you may have nailed the answer to your own question. Yes, you should use a small ...
outdoor reset control8/14/2009
  Q: I am installing a Tekmar 256 boiler outdoor reset controller on my Weil McClain CGA-4 nat gas hot ...
  A: Robert, I've looked over the schematics for the Tekmar controller and the boiler and honestly, I'm ...
Grohe shower valve8/14/2009
  Q: I have a Grohe shower valve, #A122.18.1M. I tried doing a minor adjustment on it, and now it won't ...
  A: Jon, I've installed quite a number of Grohe valves and believe me, I know you're pain. Grohe is ...
GAS WATER HEATER8/14/2009
  Q: Your question was MY RUUD GAS WATER HEATER IS 16 YEARS OLD, MY HOUSE WAS BUILT IN 1993. IT STILL ...
  A: Mike, If you water heater is operating fine, then treat it like an expensive car - do all the ...
PVC to CPVC8/14/2009
  Q: I am installing all new water lines from the meter in. I am changing over to plastic. I know that ...
  A: Michael, You can use PVC for the main line, but for the inside of your home, you should use CPVC or ...
Copper or brass elbows/termination point8/14/2009
  Q: I'm installing a shower head, body sprays and hand spray (Kohler)... Where the copper pipe ...
  A: Willy M, Yes, there is a preference. You should always use a bronze winged elbow for this ...
Slow bathroom sink drain8/13/2009
  Q: Since we moved into our house the drain in our main bathroom sink has been slow. Sometimes it will ...
  A: Bryce, Just wondering, have you taken the p-trap apart and run a snake directly down the drain? If ...
washing machine plumbing8/13/2009
  Q: our washing machine drain keeps backing up and we can't figure out why. the vent is clear, we dug up ...
  A: John, You most likely have a blockage from lint and soap in the p-trap in the wall or the waste ...
leaking toilet8/12/2009
  Q: My home is 40+ years old. I lived in it for over 20 years, and have never addressed any plumbing ...
  A: Nikki, To save money today, your best bet would be to remove the toilet and replace the wax seal ...
leaky bathtub8/12/2009
  Q: i have a leak of unkown origin,my bathroom runs a little downhill & everytime we take a shower it ...
  A: Mary, Have you checked the sweep at the shower door? Many times it is worn out. If you have a ...
Sump pump8/12/2009
  Q: All of a sudden my sump pump has started making the loudest bang I've ever heard it make. House is ...
  A: Marv, It's possible if the sump pump has been under constant use, it needs to be changed. It could ...
bathroom: sink drain suggestions/cost8/12/2009
  Q: I have two questions; if you don't mind. I would like to install a sink vanity/'cabinet' with ...
  A: Kendra, I don't mind questions and I'm glad you asked yours today. It is possible to turn the ...
Water Softner rough-in8/12/2009
  Q: My daughter and her husband are building a house and paid $600 for a water softner rough-in. During ...
  A: Bob, Whomever does the finish on this softener should know how to connect it so that the entire ...
Well System8/12/2009
  Q: We have a private well in our Wisconsin home. the pressure switch turns the pump on at 40 psi and ...
  A: Duane, It's good that you lowered the cut on pressure to 20 psi, but the cut off pressure should ...
water coming from shower rain head8/11/2009
  Q: I am a plumber and was called out on a new construction job. The home has a thermostatic mixing ...
  A: Joe, I believe there is a pressure reduction caused when the water heater is shut down. I think ...
External Residential Water Addition8/11/2009
  Q: I would like to run an additional water line from a spigot/line at the front of my house, about 100 ...
  A: Greg, This is a project you can do yourself, however, rather than pick up the water from the hose ...
Old plumbing joint in old house8/11/2009
  Q: We are interested in buying an old house. Under the main floor toilet is a plumbing joint that ...
  A: Katherine, HUGE RED FLAGS ARE FLYING HERE... PEOPLE ARE RUNNING & SCREAMING! You nailed it. Since ...
plumbing job in 1967 home8/11/2009
  Q: We are contemplating moving a 1967 home to a piece of property. The work done to the house includes ...
  A: Esther, Moving houses to vacant land are cost effective, but, must be completed just as if you were ...
water coming from shower rain head8/11/2009
  Q: I am a plumber and was called out on a new construction job. The home has a thermostatic mixing ...
  A: Joe, I've dealt with this problem several times. The problem lies with the thermostatic mixing ...
repiping8/11/2009
  Q: i am going to repipe my house. i was wondering if i could run the main water supply straight up the ...
  A: Sam, Yes, you can run the piping along the side of the house, however, please use the proper ...
Water Softner rough-in8/11/2009
  Q: My daughter and her husband are building a house and paid $600 for a water softner rough-in. During ...
  A: Bob, Try to get your daughter and son-in-law to follow up with the builder to have him put in the ...
hot water heater help!8/11/2009
  Q: Just noticed water leaking out of my hot water heater. What's my next step without calling a ...
  A: Mica, Tankless water heaters are okay, but the venting requirements drive the base cost up over ...
New Single Valve Shower Install - Pegasus8/11/2009
  Q: Problem - The shower valve will not shut off or control the water. This problem developed while I ...
  A: Charlie, Glad you contacted the manufacturer about this also, most will try to maintain customer ...
pressure tank8/11/2009
  Q: my existing pressure only reach 35psi,i have to increase pressure but that only pressure i get,is ...
  A: Pedro, The pressure is a function of your pump and its' capacity for output. If you have an old ...
Leaky Pipe8/10/2009
  Q: I recently bought a home and found water damage in one of my upper kitchen cabinets. When I removed ...
  A: Michelle, Don't trade a bad fix for possibly bad information. You want to fix this properly. If ...
Vibrating hot water pipes?8/10/2009
  Q: We have been trying to isolate our particular problem, which has been difficult. My husband has ...
  A: Barbara, The connection to the lift stations are clear - I agree with you. However, the problem ...
hot water heater help!8/10/2009
  Q: Just noticed water leaking out of my hot water heater. What's my next step without calling a ...
  A: Mica, Where is the water leaking from your water heater? Is it coming from inside or from the ...
well8/10/2009
  Q: I was going to put bleach down my well today and the outside pipe had water in it. so I had my wife ...
  A: Pat, Is is possible the submersible pump may have a problem? You've got me stumped on this one. I ...
Toilet Flushing Problem8/10/2009
  Q: I have recently purchased a new 3.5gpf American Standard Cadet toilet. Although this is now a ...
  A: Gerard, You mentioned there is lots of water pressure. If the water pressure is too high, it's ...
Cast Iron Kitchen Sink8/9/2009
  Q: How can I enlarge the hole in a cast iron sink in order to install a soap dispenser where a RO ...
  A: Marneice, You will need to drill the hole with an 1 3/8 inch bit(probably with graphite edges). ...
rusty water8/9/2009
  Q: i live in a mobile home that has 2 bathrooms...it is on a well with septic system...sometimes the ...
  A: Donna, Your best bet is to install a whole house water filter. Mobile home parks often run ...
Loss of water volume8/9/2009
  Q: We have a water well with a galvanized pressure tank. We had a hurricane about a year ago and our ...
  A: Jim, The pressure tank has a two-fold job: 1) Ensure the system maintains pressure until the pump ...
lost pressure in 20% of home's water outlets8/9/2009
  Q: I have a rural property and my home can get water via submerged pumps at either a shallow well or a ...
  A: Rick, Thank you for being so thorough. You may have accidentally jammed some debris in the piping ...
Sewer line8/9/2009
  Q: We are having sewage back up in the basement. We snaked the downstairs toilet and found that we are ...
  A: Sara, I am so sorry for your dilemma, however, in order to find the line quickly, you may have to ...
Groaning pipes and water pressure loss8/9/2009
  Q: About a month ago we went on vacation for 3 weeks. When we came home the kitchen sink started ...
  A: Michelle, This may be progress. You might have dislodged some material into the hot side of the ...
pressure tank8/9/2009
  Q: At our cabin when we shower about every 20-30 seconds there is a surge of cold water for about 3-5 ...
  A: Ken, Sounds like your pressure tank is out of whack and not keeping pressure on the system. Have ...
Only Hot water from shower8/9/2009
  Q: I think a question similar to this was asked before, but I have a couple more issues that I found ...
  A: Derek, Looks like you have a pressure-balanced valve. If so, then likely, the cartridge in the ...
plumbing/toilet sqeeling8/9/2009
  Q: Recently our toilet has started to make a really odd high pitched sqeel that won't go away until we ...
  A: Sonya, It's possible there is debris lodged in the fill valve. You will have to remove the head of ...
dual dishwasher drain8/9/2009
  Q: I plan to install two dishwashers in my home's kitchen remodel in WA state. Both drain runs are ...
  A: Chris, I'm thinking Kitchenaid's connection may have some sort of backflow preventer so that liquid ...
Main clean out clog and associated problem.8/9/2009
  Q: First, our kitchen sink drains down through the basement and through a very large main clean out. ...
  A: Jeff, When you discover you have a main waste line problem, it's time to break out the big guns! ...
Water Softner rough-in8/8/2009
  Q: My daughter and her husband are building a house and paid $600 for a water softner rough-in. During ...
  A: Bob, Unfortunately, your daughter and her husband were not explicit in their discussion and ...
Main line backing up8/8/2009
  Q: I have an older home. The washing machine drain tends to back up but simply putting some drain ...
  A: Cindy, Pouring caustic acids into your waste piping without knowing its' composition is not good. ...
mansfield toilet tank8/8/2009
  Q: I just installed a new mansfield toilet. It flushes great, but after a day I noticed that the tank ...
  A: John, Here's a little trick I learned in a pinch: Take a 3/4 inch PVC coupling and place it on top ...
New Single Valve Shower Install - Pegasus8/8/2009
  Q: Problem - The shower valve will not shut off or control the water. This problem developed while I ...
  A: Charlie, My guess is you didn't put it in correctly or there could be debris stuck in the ...
Trouble with Grohe Alira faucet8/8/2009
  Q: After several years my spray hose pulls out hard and will not slide back into the faucet. ...
  A: John, If you're up to the challenge, you can do this repair. Sounds like your faucet needs a lube ...
toilet drains8/8/2009
  Q: Toilet on the first floor drains completely at times, meaning there is no standing water. I don't ...
  A: Thomas, You are experiencing some sort of massive suction of the water in your toilet. This can ...
in ground sewage vertical pump8/7/2009
  Q: I have a basement bathroom and have gutted it. I now want to relocate my toilet from one wall to ...
  A: Lorraine, This all depends upon how your sewage pit was originally set up. Your feed pipe into the ...
Bathtub Valve8/7/2009
  Q: I replaced my bathtub water valve with a Gerber, Safetemp II, Pressure Balance Valve. The valve now ...
  A: Ray, The reason for the hammer arrestor is to manage pressure differentials, so, yes I think you ...
bladder8/7/2009
  Q: Tom, a day ago we had no water pressure after I watered the garden....like the water had been shut ...
  A: Randy, Sounds like the pump is fine, but the pressure tank needs changing. Hope this helps. ...
Toilet noise8/7/2009
  Q: My question is when my toilet bowl is not in use every few minutes it will make a sucking noise ...
  A: Ed, A couple of questions. 1) Is the water level at our above the tube in the center of the ...
Well System8/7/2009
  Q: We have a private well in our Wisconsin home. the pressure switch turns the pump on at 40 psi and ...
  A: Duane, I think you may need to lower the "low" cut in pressure to 20 or 25psi. What's happening is ...
Relocating an electric hot water heater8/7/2009
  Q: I just purchased a second floor 1 bed, 1 bath shore condo in North Wildwood NJ. It is to be used as ...
  A: Anthony, Good plan. May I make one suggestion: Pipe your pan line to the nearest bathroom sink. ...
NO HOT WATER8/7/2009
  Q: About 6 months ago I purchased a new water heater. It works great. All of a sudden one day, all my ...
  A: Carl, I would start at the water heater. Remove the outlet piping on the heater, attach a 3/4 inch ...
washer vent problem?8/6/2009
  Q: We have recently discovered a possible venting problem with our washer. It has started backing up ...
  A: Barb, The main problem with laundry waste lines is most everyone looks at the vent and not the real ...
Toilet does'nt flush8/6/2009
  Q: The tank is full. The water flows slowly but it does not flush the contents. There seems to be no ...
  A: Fred, You could have a problem with the flapper not staying open long enough to run water into the ...
Toilet back flow8/6/2009
  Q: Anthony, are there on the market Toilet back flow preventers? A back flow preventer that can be ...
  A: David, There are "backwater valves" that can be used in this capacity, but ordinarily are used at ...
new plumbing in shower remodel8/6/2009
  Q: we had the shower in master bath remodeled and the pipes installed were new but now they keep ...
  A: Terrie, I don't like pointing fingers, but, when this sad situation occurs, my first guess is that ...
overflow?8/5/2009
  Q: my overflow pipe situated in the roof is leaking water, ive been in the loft/roof of the house and ...
  A: Ben, Honestly, I'm not familiar with this type of plumbing set up, however, it seems that you need ...
water under flooring in kitchen8/5/2009
  Q: We have been experiencing water under the kitchen flooring for about 2 months and could not figure ...
  A: Angela, The good and bad thing about water is it will always find a way to let you know it's ...
Cold Water is not cold8/5/2009
  Q: I noticed that the cold water tap in my kitchen no longer gives me cold water. The water is cool ...
  A: Diana, How does your water come into your home? By well or City services? If your water comes in ...
bathtub drain8/5/2009
  Q: Tony, our bathtub does'nt have a p-trap.If I install a p-trap lower than the waste line will it ...
  A: Rich, Installing a p-trap in this manner will not work. Unfortunately, if you do not have a ...
"Hammering" Sounds by water softener8/5/2009
  Q: I am no longer using my water softener and have the valve turned off. A few weeks ago I noticed a ...
  A: Mike, Most often, I get these type of questions because the water softener is one of those "home" ...
hot water blockage8/4/2009
  Q: I replaced the union for the hot water side of water heater. Had some sediment in all the faucets, ...
  A: Kevin, I believe you're on the right track with this problem. The shower probably has debris stuck ...
Relocating an electric hot water heater8/4/2009
  Q: I just purchased a second floor 1 bed, 1 bath shore condo in North Wildwood NJ. It is to be used as ...
  A: Anthony, Essentially, your plan is sound, however, I have two concerns: 1) If you place the water ...
Pressure Regulator Valve8/4/2009
  Q: Replaced a pressure regulator valve on the main water line today(since the old one was shot and the ...
  A: Michael, You probably got some debris caught in the regulator. You may have to remove it and flush ...
well storage tank 7 pressure8/4/2009
  Q: How do you drain water storage tank on well system. We were having some pressure problems so I ...
  A: Eileen, Draining a storage tank is a slow process. Usually, the main line running to the booster ...
Bathtub Valve "Water Hammer"8/4/2009
  Q: I replaced my bathtub water valve with a Gerber, Safetemp II, Pressure Balance Valve. The valve now ...
  A: Ray, One thought I have is that sometimes Gerber, Kohler and other highend valve systems require a ...
Groaning pipes and water pressure loss8/3/2009
  Q: About a month ago we went on vacation for 3 weeks. When we came home the kitchen sink started ...
  A: Michelle, You can probably fix this yourself. Odds are, with the water not being used, some debris ...
Price Pfister shower valve leaking from spout8/3/2009
  Q: Howdy! Oh how many times we have had to deal with this ancient and yet basic shower valve! It is a ...
  A: Kelly, If you're stripping out valve seats, perhaps you're using the wrong tool? While I use a ...
water leak8/3/2009
  Q: My water bill has been exremely high these past few months. I used the blue dye method to test ...
  A: JY, You may have a leak in your water main. The easiest way to test? Turn off the water directly ...
dual dishwasher drain8/3/2009
  Q: I plan to install two dishwashers in my home's kitchen remodel in WA state. Both drain runs are ...
  A: Chris, Even in the great state of Washington, the UPC doesn't allow (legally) for installation of ...
Garage Faucet8/3/2009
  Q: My question is in regards to the water faucet in my garage. I have a hose connected to this faucet. ...
  A: Nick, Sounds to me like you have some sort of pressure vacuum breaker attached to the faucet. Can ...
Air is pipes8/3/2009
  Q: We have a private, point well and recently had a new pressure tank and pump installed a few months ...
  A: Dave, Obviously the installer was incorrect in his assessment of the situation. I hope the job is ...
leak around septic pipe8/3/2009
  Q: My Maryland home is abut 20 years old. There is a white plastic pipe going through the poured ...
  A: Tom, It's possible this plastic piping may not have been properly glue together or maybe not glued ...
well problem8/2/2009
  Q: when I turn my water on the water will run, then water stops until the pump kicks on. do you know ...
  A: Margaret, You are losing pressure on the system. It could be the booster pump, high/low cutoff ...
tfe (pipe dope)8/2/2009
  Q: there is pipe dope on the pvc kitchen drain pipes in my house. when i take the drain apart is there ...
  A: Ed, Just wipe the joint compound off with hot soap and water. Hope this helps. Regards, ...
waterpressure8/2/2009
  Q: I just bought my first home.When it was inspected the cold water was checked for pressure and works ...
  A: John, Do your due diligence first and check the water pressure at all the hot water supply lines in ...
plumbing8/2/2009
  Q: AM my pump runs constantly and I have 20 psi on my gauge and good water pressure the only way to get ...
  A: Steven, You might have a high/low cutoff switch issue, contact a local plumber who specializes in ...
Submersible Water pump system8/2/2009
  Q: I have a cabin with a submersible water pump. The pump and well are about 4 years old. This year ...
  A: Jim, Anytime you are getting hot and cold water mixed as you have, then the problem is not with ...
Tapping into Existing Gas Line8/2/2009
  Q: I need to tap into my existing gas line to run a new line to a fireplace insert. I know a far amount ...
  A: Tony, A few things about this project. 1) NEVER use a union in a crawlspace or attic since you ...
Bathroom rough in move8/1/2009
  Q: Can you please answer this question for me. This is about venting, and I'm as green as they come, ...
  A: Bill, If you mean running the vent BELOW the fixtures, NO, you cannot. However, you can use a vent ...
drain and vent8/1/2009
  Q: Would a kitchen sink drain with p trap, that is not hooked to a sewer line or septic tank, need a ...
  A: Leigh, In your case, if you were to run a line as you mentioned, no, you would not need a vent. ...
sewer back up and backflow prevention valve8/1/2009
  Q: I have experienced several sewage backups in the past year and my plumber has recommended a backflow ...
  A: Ken, Yes, if the city main backs up, then you will have flow stopped in your house. But, since you ...
unions8/1/2009
  Q: do I use thread sealant on a union?
  A: Roy, Sorry for the late reply - Yes you should use a thread sealant on any threading. It helps for ...
Rattling noise8/1/2009
  Q: My half bath is near the kitchen. When the 1/2 bath toilet tank fills up, and the water stops ...
  A: Rick, Many times this occurs when the piping is not secured properly. I would not worry about it ...
smell after using bathroom tap8/1/2009
  Q: lately I've noticed that when I turn on my bathroom sink tap (located upstairs) and then go ...
  A: Lou, This problem occurs the world over. When you use water in the upstairs sink, it is disturbing ...
basement bathroom installation7/31/2009
  Q: My sister and I are finally putting in a bathroom using the roughed in plumbing that had been ...
  A: Melissa, To install the toilet flange, may I suggest using a grinder with a cutoff wheel? It's a ...
pipe noise7/31/2009
  Q: When we turn on the water (cold) and sometimes when our water pump comes on (we have a cistern and ...
  A: Mary, You could have debris in your system causing the noise. I would flush the entire system ...
Water Heater Electric Usuage7/31/2009
  Q: My electric bill has skyrocketed and we have eliminated everything but the 40 gallon (American) ...
  A: Jim, I think you may be close to the solution to this mystery. The fact that the electric line is ...
kitchen remodel - moving water and gas lines7/31/2009
  Q: I would like to upgrade a 35 year old house which has a tiny, horrible kitchen. To enlarge the ...
  A: Hanna, Although I would love to give you numbers, I couldn't even give you a ballpark without a ...
Water Heater Expansion Tank Replacement7/31/2009
  Q: My gas water heater's expansion tank has a rust spot about halfway down on the side about the ...
  A: Steve, Yes this is a good step-by-step list, however, after #2, I would drain a bit of water from ...
water main7/30/2009
  Q: i have a mother/daughter house built in the 1930's just finished dormering it and added a second ...
  A: Matthew, I need to understand what the $3,000 is for. Is it for the main only or for a partial ...
waterpressure7/30/2009
  Q: I just bought my first home.When it was inspected the cold water was checked for pressure and works ...
  A: John, The answer depends upon the piping in your home. If the piping is galvanized steel, you will ...
Tub Faucet7/30/2009
  Q: I have recently replaced a Tub spout with a new one becuase when the diverter kmob was pulled up to ...
  A: Greg, I understand the need to save water with teens in the house. I had my own worries years ago ...
Excessive Noise7/30/2009
  Q: I have been bothered for over 9 months with a nightly noise and vibration in my bedroom. I live in ...
  A: Christine, You are being plagued by 'water hammer' in all its' glory! This occurs when debris is ...
artesian well - 'brown' water7/29/2009
  Q: Good afternoon Anthony Thank you for taking my question! I have a residential drilled well, recently ...
  A: Anna, The trouble with having a 'natural' source of water is that is will always bend to nature's ...
whirlpool washer will not spin7/29/2009
  Q: I have a whirl pool washer,model # LLR6144ANO,serial # CC3413691.It will agitate and drain but will ...
  A: Rex, I'm not an appliance repair person, however, I do have some experience with my own washer ...
basement sewage pits7/29/2009
  Q: Should basement sewage pits ever be pumped? When the basement toilet is used for solid waste the ...
  A: Martha, It's possible your pump is not working properly, in which case you may need a new pump. Or ...
Backwards shower knob7/29/2009
  Q: We had someone come to clean our carpets yesterday and they hooked up to our water I suppose because ...
  A: Tara, A single handle tub/shower valve can sometimes rotate. All the tech will have to do is ...
broken snake7/29/2009
  Q: last night I was using 3/8 in cable snake when the adapter or tip of cable broke off from cable.so ...
  A: Javier, This situation occurs all the time at equipment rental yards. I would contact the ...
gap-a-flo inline air gap7/29/2009
  Q: I am in the process of installing new kitchen counter tops, and was told I could install a in line ...
  A: Jeff, In the U.S., many states and local city building departments have adopting the UPC (Uniform ...
plumbing something lower than the septic7/28/2009
  Q: I am building a new house on property with an existing septic system. Currently there is a mobile ...
  A: Sandi, On the surface your idea to pump into the lagoon sounds like a plausible one, here is my ...
Well Chlorination7/28/2009
  Q: I want to chlorinate my well and need to remove my well cap to do so... but don't want to lose any ...
  A: Gary, Bravo to you for tackling such a project! Honestly, I've never had to chlorinate a well, so ...
Bathroom Facuet7/28/2009
  Q: The cold water works fine. The hot water trickles out. I removed the cap/screen where the water ...
  A: Jeff, Did you look INSIDE the valve stem? Sometimes junk gets stuck in the inlet of the valve stem ...
septic vs. plumbing7/28/2009
  Q: I had my septic tank pumped about 4 months ago, Drain field is about 3 yrs old, and I had the house ...
  A: Kemya, It's possible that when the line was snaked, the connection to the inlet of the septic may ...
Loud Toilet When Flushin7/27/2009
  Q: Our toilets are making VERY LOUD noises (in the tank) after flushing / when refilling. It's getting ...
  A: Aaron, This is an all-too-common problem. Here is an answer to another question I received about ...
Toilet Water Level and Mold7/27/2009
  Q: I have two toilets in my home. Both of them have a problem developing mold under the lip which ...
  A: Kyle, Mold develops in areas that are always damp and possibly, your toilet could be leaking ...
slow water pressure7/27/2009
  Q: my home has a well, the water pressure is low. There is a gauge after the pressure tank that reads ...
  A: Ted, It might be that you may have to call in a professional. My experience in these matters tells ...
basement bathroom7/27/2009
  Q: I am planning on putting in a new basement bathroom. I only have one main stack, with access to an ...
  A: John, Depending upon the part of the country you're in and whether they use the UPC or some other ...
Kitchen Faucet7/27/2009
  Q: How do you remove the cover to get to the first screw in a Moen faucet? The cover I am talking ...
  A: Charles, I like to use something thin and flat like a small putty knife to slide under the cap's ...
toilet issue (maybe)7/26/2009
  Q: I was installing a new toilet in my bathroom, and in a moment of clumsiness dropped one of the caps ...
  A: Tarpan, In this instance, it will be better for you to remove this object. You will have to ...
outside sillcock water pressure7/26/2009
  Q: My house is 13 years old & in Oregon. I have two sillcocks, the backyard works great, the one in ...
  A: Austin, Bravo to you for taking on such a project. Yes, you can do this one if you have the ...
metal or plastic nut7/26/2009
  Q: when you are installing a 1 1/2 in.x6 in. pvc tailpiece to a kitchen sink strainer basket do you ...
  A: Ed, The metal slip joint nut is designed to fit the threads on the basket strainer tightly. Using ...
ants in our well7/26/2009
  Q: We have been noticing that our water pressure is low in different areas, one after the other. The ...
  A: Kathy, If you are getting debris in your water, odds are, it's not from ants, it's from your well, ...
side outlet diverter sout7/26/2009
  Q: I wish to install a diverter spout in my bathtub so that I can attach a hand shower. The problem is ...
  A: Simon, In order to avoid a major operation, I would solder and extension and a 1/2 inch male ...
No hot water from hot tap7/25/2009
  Q: The water coming out of my hot tap is running cold. There was hot water yesterday. What could the ...
  A: Sarah, Have you checked to see if your water heater is working? Keep me posted about this. ...
Toilet Cistern Noise7/25/2009
  Q: When flushing my toilet I get a loud 'horn' type of noise. When I look inside the cistern when ...
  A: Craig, I think you're closer to the answer than you think. Noises like the one you heard come from ...
disposal leak7/25/2009
  Q: I am replacing my garbage disposal and the new one leaks whenever the dishwasher runs/discharges ...
  A: Kurt, If you are getting water backing up in your sink, then there a more serious problem than you ...
washer/dryer added to room next to a bathroom7/25/2009
  Q: We'd like to bring my parent's washer/dryer up to the main floor from the basement. There's a spare ...
  A: Kathy, As for moving drainage lines and water lines in a basement setting, it's always going to be ...
toilet7/25/2009
  Q: i have read ur previous post but was unable to find the link related to my problem- my issue is HOW ...
  A: Huma, Whenever you remove a toilet from the floor, you should ALWAYS remove the old wax seal and ...
bathtub faucet leaks7/25/2009
  Q: Do you know what would be causing the bath tub faucet to drip? It’s dripping where the screw ...
  A: Ian, I am totally stumped. Is it possible to send me a digital picture of said "clear water line"? ...
banging and suction7/24/2009
  Q: we just built a new home. The A/C guys put them in the attic with drains going into the respective ...
  A: Roxanne, I've had many complaints over the years about "A/C guys' methods of installation. ...
toilet7/24/2009
  Q: i have read ur previous post but was unable to find the link related to my problem- my issue is HOW ...
  A: Huma, Did you check to see if you are getting water jet from the base of the bowl? Also, are you ...
Hot water tank check valves7/24/2009
  Q: Anthony, Our four story four apartment brownstone has 2 50 gallon water heaters tee'd to a common ...
  A: Timothy, Water hammer problems are always difficult to diagnose and correct. Many times the ...
tankless water heater problems7/24/2009
  Q: We just installed a Excel automatic tankless gas water heater. 3.2 gal per minute. The problem is ...
  A: Benny, I am wondering, "Is there a pressure adjustment on this type of heater?" If there is, you ...
septic tank repair7/24/2009
  Q: If the side of my septic tank has a crack in it is there anyway to repair it or do I need to replace ...
  A: Shawno, If you have a concrete "cast-in-place" septic tank, you can evacuate the tank, patch the ...
Running water lines near waste lines7/23/2009
  Q: I was wondering if there are any problems or code violations with running a hot or cold water line ...
  A: Mike, No, there are no code issues here, but if the line is a hot water line or copper pipe, I ...
waterwell hammering7/23/2009
  Q: Our home is about 5yrs old and recently there has been a hammering when the pump turns off and it ...
  A: Larry, It's possible you may have debris in the pump impeller or inadequately balanced pressure ...
sewer odor in home7/23/2009
  Q: sewer oder is coming up the drains in the restroom sink and bathtub drains. Also from the kitchen ...
  A: Janie, Sounds to me like you may have a break in your waste lines creating the smells. If your ...
remodeling7/23/2009
  Q: I have a small condo apt. and need to remodel the kitchen area. At the present, it's a narrow area ...
  A: Lauri, This part of a project is always the most fun to me - "Where to start?" The biggest ...
water surges in pipes...early morning.7/23/2009
  Q: We have a well, hard water. About once a week, when we use the sink, shower, toilet in the early ...
  A: Barbara, You will need to start at your underground pump. You will need to flow water from this ...
bathtub faucet leaks7/23/2009
  Q: Do you know what would be causing the bath tub faucet to drip? It’s dripping where the screw ...
  A: Ian, Very astute observations on your part. The fact that the spout is leaking in the rear area, ...
moen tub/shower7/22/2009
  Q: i have a shower cartridge i can't get out pulled the c clip out and lost that put the handle back on ...
  A: Tim, I have had these problems with older Moen cartridges too. I just used two Channel lock pliers ...
Water Pump7/22/2009
  Q: This question is in regards to my water pump for my well water. Lately, I have it where I will be ...
  A: Patty, Intermittent on/off problems like this could be due to a variety of issues. You could be ...
bathroom faucet7/22/2009
  Q: I had a new sink and wall mount faucet installed. The faucet is at the recommended 5 or 6 inch ...
  A: Neera, It sounds to me that the pressure is abnormally high, meaning that you should have your ...
Water Pump7/22/2009
  Q: My Goulds home water pump works when I turn the water on but once the tap is turned of, it keeps on ...
  A: Francis, Sounds to me like an electrical issue. Find someone who the manufacturer suggests to ...
Can't remove shower diverter7/22/2009
  Q: I have recently taken over an apartment complex and have been scurrying about trying to catch up on ...
  A: Michael, Unfortunately, No. I have had trouble with valve stems like this in the past and have ...
With water heater off, cold water is hot7/21/2009
  Q: Living in the desert, in a suburb of Phoenix, Arizona, I usually turn my water heater off from ...
  A: Kat, Thank you for the clarification. No. I think you DEFINITELY have a cross connection in your ...
Question about the valves for the washing machine.7/21/2009
  Q: I just want to warn you that I have absolutely no knowledge of plumbing so if this doesn't make a ...
  A: Claudette, Sorry for confusing you. I meant that when you turn on the water main, you should ...
hot water heater install license requirement7/21/2009
  Q: austin texas in the state of texas, I have worked in electrical engineering labs for over 20 years. ...
  A: Ron, Given your background and knowledge of electricity (please tell me they don't call you ...
water softener7/21/2009
  Q: I am thinking of getting a water softener and have looked at the waterboss. Have you had any ...
  A: Landon, Truth be told, I have never installed a WaterBoss, so looked it up and it appears to have ...
hot water is shower has no pressure after new water heater installed7/21/2009
  Q: i had a new water heater installed hot water is hot but i have no hot water pressure in other words ...
  A: Tim, Thanks for the info. Probably what's happened is you've gotten some debris stuck inside the ...
Tankless water heaters in tandem7/21/2009
  Q: need more volume, should I hook from outlet on #1 heater to inlet on #2 heater and have one ...
  A: Daniel, When you say 'Need more volume', do you mean that you want greater pressure or a longer ...
Septic System7/21/2009
  Q: How deep in the ground is the average tile bed in a septic system. I am planning to build a raised ...
  A: Ron, Most septic tanks and associated piping are anywhere from 18 inches to 4 ft below the ground ...
hot water is shower has no pressure after new water heater installed7/21/2009
  Q: i had a new water heater installed hot water is hot but i have no hot water pressure in other words ...
  A: Timothy, Seems to me your shower valve needs adjusting. Without knowing the make, model and what ...
Question about the valves for the washing machine.7/20/2009
  Q: I just want to warn you that I have absolutely no knowledge of plumbing so if this doesn't make a ...
  A: Claudette, Thank you for explaining the issue in such detail. Firstly, when you turn on the water ...
AAV7/20/2009
  Q: We recently remodeled our kitchen which involved installing an AAV. Our sink drains extremely slow. ...
  A: Susan, If you installed the AAV in the proper manner, then it should work fine, unless you have a ...
loss of pressure7/20/2009
  Q: we have just moved to a house with a pumped well.Last night we had a power cut which didn't return ...
  A: Bill, With the pump off for that long, you may have lost your water prime from the well pump. You ...
With water heater off, cold water is hot7/20/2009
  Q: Living in the desert, in a suburb of Phoenix, Arizona, I usually turn my water heater off from ...
  A: Kat, You initially described your cold water as coming out cold at first, then turning scalding ...
cut through threads on bibb7/20/2009
  Q: The hose was corroded onto the bibb so I used a mini hack-saw to cut it off. Went too far and cut ...
  A: Gerle, We all live and learn. In your case, you may have to use teflon tape to wrap around the ...
water pressure tank7/19/2009
  Q: I'm in the process of replacing my 20 year old water heater. the salesman at lowes says i also need ...
  A: Richard, The plumbing codes have changed over the years to ensure everything from clean potable ...
Pressure7/19/2009
  Q: What could cause pressure to build up in the hot water line from a water heater, fed by a ...
  A: Michael, Ic could be that the system is not balanced. Have your plumber take care of this as it's ...
Changing faucets in a clawfoot tub7/19/2009
  Q: I have just bought a house that has a clawfoot tub. The faucet is not my style (lots of brass ...
  A: Maever, What you are looking for are called 'drain cocks' or 'drain plugs', depending upon the ...
Toilet tank7/19/2009
  Q: I replaced the flapper in my toilet tank. When I flush, I have to hold down the handle to make sure ...
  A: Don, Most times - Yes! Shorten the chain, without making it taught and you should experience a ...
Toilet7/18/2009
  Q: I have an American Standard toilet that I installed about 10 yrs ago, lately it doesn't have a ...
  A: Rich, Look lower. Oftentimes, the reason toilets lose their 'swirl', is because the jet at the ...
water pressure / irrigation7/18/2009
  Q: I have lived in the same home 15yrs. This past winter I had my bladder tank - 84 gallon hydropro - ...
  A: Rich, When you replaced the pressure tank, did the tech work on balancing the system starting at ...
kitchen faucet loses pressure and whines7/18/2009
  Q: My kitchen faucet loses pressure as I increase the flow, then the water stops flowing and it whines. ...
  A: Susan, You probably have debris stuck in the housing of the faucet. I would suggest removing the ...
Cast iron joint leak7/18/2009
  Q: The joint for our toilet waste line has a small leak. I noticed the leak is from the joint between ...
  A: Ron, Please review my answer to Desngr on 7/20/09 to his similar question. Let me know how the ...
well water aerotor tank overfloes7/18/2009
  Q: my children were playing around the well system and pulled out the the eletric swith on the pipe ...
  A: Daniel, A well water system is very delicate and even something as innocent as accidentally ...
toilet drain7/18/2009
  Q: I have a basement toilet, and when you flush the upstairs toilet or have any other large drain ...
  A: J - Are you familiar with this saying: "Where there's smoke, there's fire"? The fact that you got ...
New drain pipe7/17/2009
  Q: I have a laundry tub that i want to replace the Drain pipe but it goes into a lead drain in the ...
  A: Desgnr, This is probably not going to win me any popularity contests, but, DO NOT MESS WITH LEAD! ...
replacing a drain line7/17/2009
  Q: I am finishing a basement in my home and am adding a full bath (the basement plumbing is not roughed ...
  A: Karen, This sounds about right. The reason is that according to the UPC, Chapter 7, Table 7-5, ...
Residential pressure bladder tank7/17/2009
  Q: Anthony, I just had a new pressure tank installed when my well pump was replaced. The old tank was ...
  A: Mike, You are very astute. Except for the possibility of freezing in winter (and even then I would ...
bath drain7/17/2009
  Q: im installing bath drain with over flow.. my new one is bass but the connection under the house is ...
  A: James, You will need to use a metal to PVC pipe adapter to make this work. Let me know how the ...
Don't really know the type of Plumbing Problem7/17/2009
  Q: my name is Steven, as you may have already figured out. I have a problem with my plumbing. The ...
  A: Steven, My guess is your system is unbalanced. You will need someone to adjust the high/low cut ...
natural gas line burial7/16/2009
  Q: I am installing a new patio - 2 1/2" thick pavers over roadbase. We have a natural gas firepit to be ...
  A: Charlie, You should NEVER, EVER use black pipe in an exterior or underground gas application. I ...
toilet will not flush properly7/16/2009
  Q: Anthony, I am having problems with a toilet. Sometimes it flushes ok and other times the water just ...
  A: Kevin, One of the most common toilet problems in this regard is lack of water jet. In the base of ...
trap in laundry room7/15/2009
  Q: when we bought the home the home inspector stated we should snake it to see if it has a trap or not. ...
  A: Kimberly, A p-trap can be setup above ground, however, the biggest concern I have is "how is this ...
Septic Sump Failure7/15/2009
  Q: We have water bubbling up around the tank and pump. Our drain field is a hump~ We believe the pump ...
  A: Tracey, It's possible that the manhole runs to a deep septic that pumps the effluent to a leach ...
high pitch noise when running water7/15/2009
  Q: We have a house that is 3 years old. A few months ago, when ever we run water from any spigot in ...
  A: Tom, Sometimes debris gets caught in fixtures like this so it might be a good idea to remove the ...
Plumbing7/15/2009
  Q: I live in a 1 story, 1 and 1/2 bathroom house. The 1/2 bathroom in the master bedrooms hot water ...
  A: Chris, It appears to me that you have either under-sized lines in your master or the lines feeding ...
Home plumbing7/15/2009
  Q: I know there is a lot of grim and build up in the copper piping in my basement. How can that be ...
  A: Brian, Short of using chemicals to clean the pipes (I don't recommend this) I would install a ...
Tub/shower diverter7/15/2009
  Q: I am in the process of renovating my bathroom. I have a 3 valve tub/shower diverter and I have a ...
  A: Rhonda, Sounds to me like you have a Price Pfister valve to me. If you are having problems with ...
Hot water heater not working?7/15/2009
  Q: We have no hot water in the house. We have an electric water heater, any ideas?
  A: Robin, Yes, your element in the heater may be burned out. Have a professional plumber install a ...
Hot Water Not working7/14/2009
  Q: I recently bought a home and when we did the home inspection the cold water in the house works great ...
  A: Walt, Sounds to me like the water heater got past you. Depending upon the size, a water heater ...
hot water faucet7/14/2009
  Q: Several weeks ago I had the leaky hose to the hot water faucet in my kitchen replaced. The new one ...
  A: Angela, Many of the new faucets and tub/shower valves are temperature and/or pressure-balanced. ...
ice maker line water displacement7/14/2009
  Q: I recently had a 1/4" ice maker line to my refrigerator break on the wall side of the filter. ...
  A: Terry, This would depend upon use. However, for arguments sake, let's say you and your buds ...
Leaking shower/tub feed pipe7/14/2009
  Q: We noticed a ceiling stain in our downstairs bedroom below the shower. After removing some damaged ...
  A: Michael, Your tub and shower are fed by the same piping system, so the fact that there is a leak ...
flush valve leak7/14/2009
  Q: I have a real head-scratcher. I've replaced the flapper on my girl friend's toilet twice and it ...
  A: Jim, I have a couple of thoughts about this... Firstly, the chain for the flapper SHOULD have ...
water leaking through kitchen ceiling below7/13/2009
  Q: 3 months ago i had a new tub/shower installed, with new tile on walls and ceiling. 3 weeks ago we ...
  A: Lynn, I had one of these recently at a customer's rental home. The leak came from the tub spout ...
bathroom remodal7/13/2009
  Q: I am moving a double vanity sink to the other side of the bathroom next to the shower, can I just ...
  A: Kurt, This is always a tough question to answer without more information. Do you have a diagram of ...
dishwasher7/13/2009
  Q: I am getting a new counter top and sink and want to get rid of the ugly dishwasher overflow thing ...
  A: Robin, The 'ugly dishwasher overflow thing', called an airgap is a safety device that protects ...
plumbing7/10/2009
  Q: I am plumbing our new house . we have a cistern and need to know how big a pump, pressure tank, and ...
  A: Karen, In order to assist you better, I would need a diagram of the proposed work in order to help ...
plumbing - sewer backup7/9/2009
  Q: basement drains (2) backing up when someone showers and/or flushes. It isn't blackwater, but it ...
  A: Sandi, Please call a drain specialist as it seems you have: 1) A broken line or 2) A line overrun ...
Replacing very old faucets7/9/2009
  Q: I live in a hundred year old building. I have the original sink in the kitchen: a porcelain ...
  A: Marie, Sorry to have been a bit vague. A 14 inch spread for a faucet of this type is typically no ...
Leaky toilet causing watermarks in ceiling below.7/9/2009
  Q: I noticed watermarks on the ceiling in my first floor bathroom, which directly above is the second ...
  A: Michelina, This problem is usually due to a worn out wax ring. Remove the toilet, install a new ...
Plumbing question7/9/2009
  Q: Anthony, The question that I will put forth to you is: I have an old septic system in the rear of ...
  A: Vince, Thanks for providing me with a decent picture of your situation. Why are you still using a ...
Faucet shuts down7/9/2009
  Q: Faucet shuts down when I increase flow (It feel like a quick vacuum forms) I replaced the faucet, ...
  A: Mike, If this is some sort of pressure balanced valve, then this will occur every time. My guess ...
water softener7/9/2009
  Q: My home and water softener(SA-PRO-E 70)are only two years old. Everytime the water softener cycle is ...
  A: Ruben, Sounds like an obstruction in the piping feeding the tank or the pressure may be a bit high ...
shower drain7/8/2009
  Q: The shower floor is concrete approx 3inch diameter hole in it, from which i took out the old drain. ...
  A: Tom, You will need to properly execute this operation. This means opening up the concrete 12" x ...
Claw Foot Tub Faucet Supply Leaking7/8/2009
  Q: they used double offset faucet supplies from the floor to the tub. Unfortunately, they didn't ...
  A: Becky, Yes you can replace them with braided stainless steel supplies matched to the same or ...
Disposal and Dishwasher7/8/2009
  Q: Recently I have had trouble getting the disposal to turn on - I had to push the switch all the way ...
  A: Jennifer, Sounds to me like your disposer and dishwasher are on the same circuit. I would check ...
Bathroom sink drain pipe doesn't line up7/8/2009
  Q: I am installing a new bathroom sink and the drain location is about 4-5 inches off from the trap ...
  A: Scott, I have usually used a p-trap assembly for these tight fits that slide into the pipe coming ...
Septic pump not automatically running?7/8/2009
  Q: my house has a septic system that when I turn on the pump manually (Trip the switch to "Hand"), the ...
  A: John, It seems to me that your system has an electrical malfunction or may need a new pump ...
Hot Water Heater/ Pressure Release Valve Leak?7/8/2009
  Q: I drained my hot water heater yesterday and when I finished I thought everything was fine but ...
  A: mrblond, The reason your temperature & pressure relief valve opened is the reason why it exists - ...
clay pipe connections7/8/2009
  Q: I am renovating my bath room and need to run the new PVC pipe work into the old clay pipes, what is ...
  A: Liz, You need to locate a plumbing supply warehouse in your region that will carry "transition ...
plumbing7/7/2009
  Q: i have a well and pressure tank system, i have 70# of pressure in my tank with new fixtures but i ...
  A: Bill, The first place I would check is the pump. How long does it stay on when there is a load ...
Silicone7/7/2009
  Q: we just put in a new cast iron kitchen sink and used silicon to seal it. However, there is quite a ...
  A: Cathy, Yes, there are silicone removers, however, you must be cautious since it can remove the seal ...
kohler shower repair7/7/2009
  Q: bought new valve as supplier didn't have parts--installed parts from new valve in old body--valve ...
  A: Jim, With high-end plumbing fixture manufacturers like Kohler, sometimes the newer parts WILL NOT ...
sandpoint well7/6/2009
  Q: When someone is in the shower or if the washing machine is on, i cannot get a drop of water out of ...
  A: Yes Danna, it is possible the well pump may be plugged. The only way to test this is to open up the ...
leaking relief valve7/6/2009
  Q: On top of my oil furnance their is a relief valve that is leaking, I replaced the valve and also ...
  A: Jack, If you used a temperature and pressure relief valve, then chances are the valve is doing ...
leaking tub faucet7/6/2009
  Q: I live in a condo. The neighbor directly below me has water damage on her ceiling in the room ...
  A: Ed, First of all, you live in a condo. Have you talked to a representative of the HOA? They ...
Well losing pressure7/5/2009
  Q: I have 120' well in a 60' casing (at least that is what is stamped on the label on the side of the ...
  A: Bob, Sounds to me like your pump or hi/lo cut off switch is not working correctly. I would have ...
wall mount tub and shower diverter7/5/2009
  Q: I have a 30 year old Emco or Waltec tub shower and pull out diverter unit. They are combined in one ...
  A: Tom, These type of valves can rarely be fixed. May I suggest replacing the valve assembly with a ...
how to clean hot water pipe from water heater to washing machine7/5/2009
  Q: How can I clean the supply line leading from the hot water heater to the washing machine or does it ...
  A: Becky, The best answer for you is to replace the line. Find several reputable, licensed plumbers ...
Water pressure7/5/2009
  Q: We have a cold water and a hot water pipe going to the second floor apartment. The water pressure ...
  A: Andre, This could very well be a problem in the wall. Depending upon the material your water ...
No hot water in one shower7/5/2009
  Q: Recently had my hot water heater replaced, did not discover until I had guests(about a month later) ...
  A: Melinda, A good rule of thumb after a repair on your plumbing system (especially the water part), ...
no cold water in bathroom sink7/4/2009
  Q: Hey, A little while ago, the sink in my bathroom stopped giving cold water. the hot water works ...
  A: Audrey, You may have a plugged line either at the shut off valve or the water supply line feeding ...
Pressure Balance Tub and Shower Faucet.7/4/2009
  Q: "I have a Glacier Bay 3-Handle Pressure Balance Tub and Shower Faucet (left handle for water supply, ...
  A: Ron, Many of these type of valves can be adjusted to not only pressure balance the system, but to ...
Irrigation plumbing from the meter7/4/2009
  Q: The man that installed my Irrigation system has since left the business. A question arose about the ...
  A: Ted, An irrigation system should ALWAYS be teed off the main water line and separately valved for ...
Completing construction7/4/2009
  Q: My child is putting a bid in on a stilt house in FL that is 99% complete. House is concrete ...
  A: Robin, I have no idea what this is. Given the fact that the house is on stilts, could this be some ...
modifying a china sink7/4/2009
  Q: I recently purchased a kohler china sink for a bathroom remodeling project. It is a 3 hole sink. In ...
  A: Scott, Sorry I didn't answer this question for you right away. I have been waaaay too busy. I ...
shallow well to bladder pressure tank hook-up7/4/2009
  Q: We have a shallow well which provides good water volume. We plan on using one pump near the well to ...
  A: David, Sorry I didn't answer this question for you right away. I have been waaaay too busy. The ...
4 zone hot water baseboard gas heating system7/1/2009
  Q: I spend my winter in warmer climates I would like to use home heating anti freeze so as not to have ...
  A: Louis, Sorry I didn't answer this question for you right away. I have been waaaay too busy. I ...
bathroom bowl sink drain7/1/2009
  Q: I have a bowl sink with an opening for the drain of 1.7/8" in diameter. Can a drain that is 1.1/2" ...
  A: Elaine, Sorry I didn't answer this question for you right away. I have been waaaay too busy. ...
drilling a small hole in a cast iron pipe6/30/2009
  Q: I have a heavy duty drill and have used an sds tungsten carbide bit and also a cobalt drill bit ...
  A: Paul, Why are you drilling a hole in cast iron pipe? Please elaborate. It's possible you may have ...
Low water pressure6/30/2009
  Q: I own a home that was built in 1983. I have owned the house for 10 years and have always had issues ...
  A: Mark, Sorry I didn't answer this question for you right away. I have been waaaay too busy. The ...
Replacing very old faucets6/30/2009
  Q: I live in a hundred year old building. I have the original sink in the kitchen: a porcelain ...
  A: Marie, Sorry I didn't answer this question for you right away. I was waaaay too busy. These are ...
silt in water system6/30/2009
  Q: Not long after we bought our house which has it's own well, we been noticing silt in our water. ...
  A: Keith, Sorry I didn't answer this question for you right away. I was waaaay too busy. Hope you ...
Toilet6/30/2009
  Q: Ok - I don't know how to describe the noise my powder room toilet is making, but I'll try. It's ...
  A: LeAnn, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
toilet wax ring - MUST replace?6/25/2009
  Q: I have a contractor who claims to be able to do "everything", and has done great work on remodeling ...
  A: Vince, The short answer is yes. However, Fluidmaster does make a waxless ring assembly that I have ...
odor6/25/2009
  Q: I live in a 2 story house with a basement and for the last month have had a bad sewer smell in my ...
  A: Serenity, I doubt this problem has anything to do with your neighbors waste system unless you both ...
knocking pipes6/25/2009
  Q: I have a 30yr old house with copper plumbing. When we turn the hot water on in our bath tub the ...
  A: Brent, You are experiencing "water hammer". This occurs when piping in a system is incorrectly ...
HELP!6/25/2009
  Q: My septic tank is backed-up I guess and I really need to know do you think it's a huge problem or a ...
  A: Carrissa, Anytime a septic system or other type of waste system backs up, it IS a huge problem and ...
cold water forcet6/24/2009
  Q: When turning on cold water faucet,it's more like an osculating submachine gun. ...
  A: Paul, You're experiencing "cavitation" and its' usually pressure related. Check your water ...
sewage backup6/24/2009
  Q: I am having a problem in my bathroom. The toilet burps and goes so far as to back up into the ...
  A: Andrea, It's possible the stack could be clogged - but not likely, otherwise, you would have waste ...
Rusty water6/24/2009
  Q: We seem to be having a problem with rusty water. We are on a well. The water in the toilets is ...
  A: Tony, If you are getting discolored, nasty tasting water, then by all means the culprit is the ...
backed up drain in basement6/24/2009
  Q: My basement drain is having issues. The other day I noticed it was over flowing with water. I ...
  A: Nisa, Pouring Drano down a basement drain is NOT a good idea! This sounds like a serious problem ...
Whining pipes6/24/2009
  Q: When I turn on the knobs to adjust the temp in the shower,I get a loud whining sound and the water ...
  A: Angie, Sounds like you have a few issues. First, as for the whining, it could be debris trapped ...
High pitched noise in pipes6/24/2009
  Q: Whenever we use any water source in the home, i.e. toilet,shower, washer, or sinks there is 10-15 ...
  A: D, You have debris trapped at one of the fixtures causing this distrssing situation. May I ...
Sewer and Water6/23/2009
  Q: I am looking to put a house on an un-serviced lot. The town sold the lot to me for a dollar in ...
  A: Colin, This is an intriguing project. Please provide the following details: 1) Is the water main ...
Outdoor Water Faucet6/23/2009
  Q: My wife just called me at work and is telling me that the outdoor water faucet will not turn off. ...
  A: Fred, The problem at your hose bibb is a worn out washer. You will have to shut down the main ...
plumbing shavings in valve6/23/2009
  Q: We have recently replaced the shower valve due to failure (water running from spigot) and have ...
  A: Karen, Anytime you make modifications to a plumbing system, there are always situations like this ...
Dirt in the Water6/23/2009
  Q: Our telephone company sent out a 3rd party company to lay new phone lines in our front yard. This ...
  A: Laura, Yes to question #1, no to question #2 and maybe to question #3. I think it's time to ...
Mobile home kitchen sink clog6/23/2009
  Q: We've tried Drano, snaking the drain below the trap, a water blow-out tube down the pipe, and hosing ...
  A: Ami & Eric, Did you check all the piping under the sink? Sometimes the blockage is in the tee that ...
frozen/stuck cutoff valve6/23/2009
  Q: I recently bought a condominium and inherited a frozen cut-off valve under one of my sinks. I just ...
  A: Lisa, You can try a product called "Liquid Wrench" and douse the valve handle with it. If this ...
running water6/22/2009
  Q: Within the last week, I have heard water running in my house even when no one is using the water. I ...
  A: Al, Anytime you hear water running, I would first check all toilets and also look for signs of ...
plumbing vent6/22/2009
  Q: A plumber we've consulted wants to replace an old cast iron vent pipe (that currently vents 2 ...
  A: Carrie, It's okay to use DWV PVC, however, all plastic piping will degrade over time. I would not ...
outside water pump6/22/2009
  Q: we had a outside water pump that was installed when the first owner built the house. Its purpose ...
  A: Charles, It seems to me that you may be placing too much on this type of pump. Usually in these ...
Delta faucet6/22/2009
  Q: I have a single lever Delta faucet that has developed a leak. Problem is I cant figure out what kind ...
  A: John, The Delta shower valve you describe requires a few minor tools to change the valve stem (it ...
HOT WATER HEATER EXPANSION TANK6/22/2009
  Q: A plumber installed my expansion tank "sideways", i.e. the tank does not hang downwards. ...
  A: Richard, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
air in water supply6/22/2009
  Q: My home is 4 years old, I have a problem with air in my water supply. When you turn on the water if ...
  A: Ron, Sounds like you may have a problem with not only the pressure tank but also with your pump. I ...
Bathtub hot water leak6/21/2009
  Q: We replaced the washer on the stem and it worked but the washer keeps getting torn up and the leak ...
  A: Heather, Sounds like this is a Price Pfister shower valve set. You should not change the washer on ...
Pump not pressuring up6/21/2009
  Q: We Have installed a 4" submersible deep well pump. It is a 3/4 hp flow tech 3 wire, 1"1/4 schedule ...
  A: Bryan, First of all your home is undersized. With a 1" main water line, home should be piped in ...
Foul smell under sink6/21/2009
  Q: I live in a high rise condo building and this afternoon, opened the cabinet under the sink and whoa, ...
  A: Gail, No doubt you are getting waste water under your cabinet. You probably need to have your ...
Water leak - mold6/20/2009
  Q: A pipe leaked in my bathroom and the water went down the drywall before it seaped out (then I ...
  A: Anita, When you have a leak such as this, you should NEVER wait to get it fixed or have flood ...
Master Bath Toilet/Shower Chronic Problems6/20/2009
  Q: Are these separate problems or indications the pipes were installed improperly? We bought a house ...
  A: Kirsten, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
in floor heating source6/19/2009
  Q: first time on site! Planning to build a home in Canada - with an 80,000 BTU wood stove will be used ...
  A: Andrew, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
moen kitchen faucet6/19/2009
  Q: I I have a leaky hot water faucet in my kitchen faucet,I ci have to replace the cartridge dont see a ...
  A: Art, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
water leaking6/19/2009
  Q: please pardon me as this question pertains to the first house i've ever owned and i have absolutely ...
  A: Mrs. Jefferson, No question is a stupid question. Thanks for asking. This is a common problem. ...
sandpoint well6/19/2009
  Q: When someone is in the shower or if the washing machine is on, i cannot get a drop of water out of ...
  A: Danna, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
water heater6/18/2009
  Q: I have an Amtrol 40 gal. water heater,which is supplied by my furnace, I need to change a bad cold ...
  A: Rich, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
toilet6/18/2009
  Q: I live in the lower level of what you would call a duplex. The problem that I have, is when the ...
  A: Dave, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
removing old pipe dope6/17/2009
  Q: I replaced the hand-shower hose in our Roman tub, but it leaks around the inlet connection, under ...
  A: Keith, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
Rusty pipes6/17/2009
  Q: My house is over 50 years old. The drain pipe under the kitchen sink has rusted thru. The drain ...
  A: Pete, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
Water pipe howling6/17/2009
  Q: My pipes just started to make a howling sound, whenever water is shut off. Not a knocking like a ...
  A: Steve, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
shower replacement6/17/2009
  Q: I am planning a bathroom remodeling 9not DIY) involving replacing a bath tub and a shower (32”X48”). ...
  A: Alex, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
hot water heater6/17/2009
  Q: I currently have a 32 gallon oil fired hot water heater that needs replacement. I also have gas ...
  A: Bill, These days, you can expect to pay upwards of $900 to $1800 for a water heater installation. ...
bladder/ diaphragm pressure6/17/2009
  Q: Last winter I had a broken water pipe at the main valve in the house. I disconnected the well pump ...
  A: Chas, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
Loose screw6/16/2009
  Q: the screw that holds the knob on both the hot and cold shower handles won't stay tight. I am using ...
  A: Suzanne, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
ground rough plumbing6/16/2009
  Q: I am building a house and received a bid for the ground rough plumbing for $5690. This would be for ...
  A: Mike, After reviewing your additional information, then I agree $5600 for the job is too much. I ...
Replace subfloor under toilet flange6/16/2009
  Q: I'm remodeling our upstairs bathroom and discovered under a layer of carpet and vinyl, that the ...
  A: Justin, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
Well-Mate Water System Pressure Tank Model #WM-66/16/2009
  Q: I currently have good water pressure. My problem is while watering my flowers, I feel as though my ...
  A: Casandra, It's not a good idea these days to modify a pump unless you REALLY know what you're ...
Leaking Hot and Cold Water valves on feed lines to washer.6/15/2009
  Q: The valves on washer hot and cold water feed lines are leaking drop wise. The screw on valve wheel ...
  A: George, I would use a 12-14" wrench to backhold and back off the valve. These two should be ...
water line6/15/2009
  Q: how do yoy find water line from meter to house
  A: Carl, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
plastic sink supply lines6/15/2009
  Q: I have braided plastic lines for sinks (non stainless steel) about 10yrs old. What is life span & ...
  A: Bill, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
Deep Well Pump Question6/15/2009
  Q: Okay, I am baffled. I have a deep well pump supplying water to a cottage. The lines extend around 50 ...
  A: Johan, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
New plumbing meeting code6/15/2009
  Q: I am building a new house. The county I live in uses the UBC for the plumbing code. I have four ...
  A: Kyle, I'm not completely familiar with the UBC, but most all codes used in the U.S. are slowly but ...
water supply tube and flange for toilet6/15/2009
  Q: Instead of changing wax ring I decided to change toilet (small drip). The flange was rotted and ...
  A: Jeanine, Sorry I didn't answer this question for you. I was waaaay too busy. Hope you got the ...
hot water heater6/12/2009
  Q: I currently have a 32 gallon oil fired hot water heater that needs replacement. I also have gas ...
  A: Bill, Sorry for the tardy response. Given the fact that gas is so much cheaper than oil, I would ...
Toilet flange extension6/12/2009
  Q: I am remodeling my downstairs bathroom. The toilet flange is set in the concrete floor. To make a ...
  A: Richard, The short answer is NO. The slighty longer answer is you may be able to extend the flange ...
Sprinkler System6/11/2009
  Q: We just had a sprinkler system installed at our home. They tied into the main going into the house ...
  A: Brad, All too often, installers of piping systems do not bleed the lines properly BEFORE they put ...
Bathtub showerhead Leak6/11/2009
  Q: We have new pluming and bathtub/showerhead put in and when you turn on the hot or cold water the ...
  A: Dee, Thank you for responding so quickly. You have one of two scenarios going on with your ...
Leaking Hot and Cold Water valves on feed lines to washer.6/11/2009
  Q: The valves on washer hot and cold water feed lines are leaking drop wise. The screw on valve wheel ...
  A: George, IPS stands for "iron pipe size", it's a fancy way plumbers say that it's standard threads ...
Lake Water to a Water fauset6/11/2009
  Q: I live on a lake and need to make a water faucets to attach a garden hose to water the flowers and ...
  A: Dee, I can walk you through this, however, I will need a sense of your overall project. Please ...
Bathtub showerhead Leak6/11/2009
  Q: We have new pluming and bathtub/showerhead put in and when you turn on the hot or cold water the ...
  A: Dee, You are getting water that is bypassing a check valve in your main tub/shower valve. Do you ...
shower faucets6/11/2009
  Q: We would like to replace our old shower faucet which has one knob for hot, one for cold and one for ...
  A: Frances, No problem. At most professional plumbing supply stores, they make a plate that is ...
gas water heater6/11/2009
  Q: Had our gas water heater replaced 2 months ago and after having the setting pretty low and still ...
  A: James, It's possible that leaving the system on low may be affecting how the heater operates. ...
5-6 yr old AO smith water heater6/10/2009
  Q: Have dealt with Dana - but she is"maxed out" What I have isa rumble/bang in my water heater when I ...
  A: Mike, I don't think the problem is in the water heater. What you've described sounds like a "water ...
corroded fixtures6/10/2009
  Q: i want to replace old corroded fixtures in my bath/shower. the old fixtures are corroded/stuck, how ...
  A: Jana, My rule of thumb regarding tub/shower valves is: "if it is already bad, change everything". ...
remote restroom water supply6/10/2009
  Q: Greetings I am the Facilities manager for our City and have been approached by or Parks Staff. We ...
  A: Ric, If the restroom requires a 1 1/2" supply line, how far is this tie-in from the actual main ...
No water in bowl6/10/2009
  Q: Great image under your profile. Be interested to know how you thought of that. Like that big time. ...
  A: Don, Sorry for the tardy response. Thank you for appreciating the information on SARS. Sanitary ...
I need help repairing an old toilet6/8/2009
  Q: I live in a very old house. The commode rocks back and forth. I have never repaired a toilet before. ...
  A: Stephen, Space doesn't permit my complete explanation on how to fix this toilet. May I suggest you ...
ground rough plumbing6/7/2009
  Q: I am building a house and received a bid for the ground rough plumbing for $5690. This would be for ...
  A: Mike, Sorry for the tardy answer. Yes, I think the proposal price is reasonable given the higher ...
Draining the Water Heater6/7/2009
  Q: At my old house I use to drain my water heater once a year using these guidelines: ...
  A: Nathan, Sorry for the tardy answer. Water heaters are designed to not be repaired by homeowners. ...
tree roots in main line6/7/2009
  Q: How do you know if tree roots in a main line is the reason for backups? Will the snake tell you by ...
  A: Dan, Sorry for the tardy answer. Sometimes, if you have a break in the main waste line and you ...
loose handle on shower faucet6/7/2009
  Q: I have separate faucets for hot and cold in the wall of my shower. For years I have had to ...
  A: Bob, Sorry for the tardy response. Overtime, you may have worn out the set screw. If this is a ...
jacuzzi tub surging6/6/2009
  Q: my wife had a standard jacuzzi bathtub installed a few years before i met her by a "jackleg" ...
  A: Jon, I've always been skeptical of any plumbing professional named ...
Cracked coupler, outside faucet6/6/2009
  Q: I have a crack in the coupler that sets my outside faucet to the pipe. I do not have more than 1/4 ...
  A: Tonji, Sorry for the tardy response. Been waaaay too busy these days! You can try an marine epoxy ...
plumbing/repair of old toilet6/6/2009
  Q: I have an old toilet, "Vitreous" circa 1950 maybe older, that has the tank connected to the bowl by ...
  A: Peter, My apologies for my tardy answer. I've been waaaay too busy! This type of installation is ...
Blocking an unused woodburning gas-starter fireplace6/6/2009
  Q: We are planning to install laminate cabinetry over an existing fireplace that has never been used. ...
  A: Jennifer, Sorry to have missed your deadline. That's the trouble with being a popular plumber I ...
Leaking Hot and Cold Water valves on feed lines to washer.6/6/2009
  Q: The valves on washer hot and cold water feed lines are leaking drop wise. The screw on valve wheel ...
  A: George, I would replace these two valves ASAP. These can be found at your local home improvement ...
Noisey water pipes6/5/2009
  Q: Whenever I have running water in my house, be it from shower, flushing toilet or washing machine, ...
  A: Jo Anne, A house built in 1986 should have insulated walls that prevent this type of noise in your ...
Electric Water Heater Replacement6/5/2009
  Q: If I am replacing an electric water heater that has a thermal expansion tank installed in line, do I ...
  A: Bill, You can use the same expansion tank if you do not have any problems with increased water ...
septic backing up into tub5/21/2009
  Q: 2 days ago we had septic backing up into our tub. I called and had our septic tank pumped out,but ...
  A: Pam, When a home is backed up by sewage from a main sewer line to a septic tank or city main, ...
water-powered backup sump pump5/20/2009
  Q: I would like to install a water-powered backup sump pump to "insure" our recently remodeled ...
  A: Andy, I like the fact that you want an agressive yet simple system. I don't have an opinion one ...
Water shut off valve5/20/2009
  Q: I am trying to replace a 1/4 turn plastic shut off valve. It is 3/4 in on the bottom and 1/2 in on ...
  A: Kent, Many chain stores like Home Depot, Lowes, Orchard and the like must buy quantities of the ...
Re-piping house during rehab5/12/2009
  Q: I am in the process rehabing a house that needs to be replaced. It is a 2000 sq ft tri-level home. ...
  A: Glenn, Great question. First, you need to assess the incoming water pressure from the ...
Sump pump water black and stinks!5/12/2009
  Q: Had the house for years never had a problem then noticed an odor and brown water in the hole! We ...
  A: Sharon, It's possible your pump may not be working efficiently. It's also possible that your ...
Rain water plumbing5/12/2009
  Q: I reside on property and rely on rain water tanks for all of the home.I have a large roof which 6 ...
  A: Richard, I am not familiar with this type of piping system. Off the top of my head though, if you ...
Moving washer and dryer5/11/2009
  Q: I want to move my washer and dryer from my kitchen to my garage. It is currently against the wall ...
  A: Rachel, This is not a difficult job, just time consuming. In most homes, the washer and dryer will ...
Outdoor faucet5/11/2009
  Q: I am asking this for my neighbor who is elderly. Is there a way to change a low placed outdoor ...
  A: Jackie, I'm not laughing at all. In fact, the plumbing industry has been at the forefront of ...
mysterious leak5/11/2009
  Q: I noticed a small wet spot in my bedroom carpet several weeks ago. The spot has since expanded to 4 ...
  A: Marty, These two issues are separate. As for the sluggish kitchen drain, this is a sign telling ...
Hot water flow5/11/2009
  Q: My hot water is flowing very slow in all the faucets in the house. I have turned the drain valve at ...
  A: DJ, Sounds to me like you have debris stuck at the inlet to each one of your hot water fixtures. ...
Gurgling sound in toilet5/11/2009
  Q: I moved into a brand new flat about a year ago and I live on the 1st floor in a 3 story block. The ...
  A: Emma, Living on the first floor in any multi-story structure is always a challenge. The ...
Air in pipes5/11/2009
  Q: the first time a faucet is turned on upstairs it sputters like there is air in the pipes or when the ...
  A: Michele, Because you are on a well system, your pump may not be able to overcome the height the ...
water meter5/10/2009
  Q: after replacing my water heater, turning on the water and now i have no water pressure. im on city ...
  A: Rick, I would suggest contacting the water company. The solenoid may be the measuring device they ...
Sewer lift pump5/10/2009
  Q: I'm building a garage 15 feet from my house. I'm plumbing in a small bathroom in the garage and ...
  A: Phil, This sounds like a great idea to me. However, when you are installing a sump system like ...
H2ow-TO tank & pump5/10/2009
  Q: I use a well for a small shower outside a pool. The pump lately has been running without pumping any ...
  A: Rusty, It's possible that the pump may have burnt out. Whenever you notice a leak on a feed line ...
Water Pressure5/10/2009
  Q: What causes water pressure to surge? The pressure rises & falls when the water is running. Haven't ...
  A: Sharon, Have you regularly maintenanced the pump to your well? Sometimes the problem is that ...
Frost Free-Anti Shiphon Sillcock5/9/2009
  Q: I went to turn my water from one of my outdoor sillcock faucets and nothing comes out not even a ...
  A: Jerry, It's possible you have rust or other debris blocking the opening. Let me know what you ...
replacing cold inlet gas water heater5/8/2009
  Q: Anthony, hi, my cold inlet on my gas water heater is leaking right at where the shut off meets the ...
  A: Ana, If you are going to attempt this yourself, please do the following: 1) Turn off the cold ...
2 inch wide paper that is next to wiped lead joint5/8/2009
  Q: I asked previously -don't know if subject is seen by you - it's not on my end- this is brown paper ...
  A: Bob, If you have a tool rental company near you, I would use either an electric chop saw with a ...
a brown paper on 11/2 inch lead pipe5/8/2009
  Q: that extends about 2 inches from the wiped lead joint that was put in place circa 1965- i need to ...
  A: Bob, If you are asking me what is the brown paper exposed for the lead-caulked joint, I have no ...
water heater5/8/2009
  Q: I had a gas water heater replaced. The old (disconnected) water heater is still full of water. I ...
  A: Tom, Easy. Remove the entire drain. If the drain is plastic, then it is an all-in-one assembly ...
i cut into tub shoe removing old drain assembly5/8/2009
  Q: I removed the old stopper and linkage on my bathtub a while ago. My wife asked me to replace it ...
  A: Russell, You have to unscrew the drain lip inside the tub. I used to do this with a large pair of ...
Upgrading 3-valve tub/shower faucet - how do I shop and match to the stems?5/7/2009
  Q: I am doing light remodeling of a bathroom to take it out of the 80s and into 2009. I'm changing the ...
  A: Miriam, Unfortunately, unless you are replacing a tub/shower valve from the 90's, you will not see ...
Well pump5/7/2009
  Q: My mother has a submersible pump,and a bladder tank. The bladder tank is new and has 35psi. the ...
  A: Will, Hopefully your pump is high output. You can always advance the cutoff switch, however, it ...
water and gas lines5/7/2009
  Q: I want to run a water and gas line from my house to my shop about 200ft long. Will a 3/4" line be ...
  A: Robert, There are a few variables needed to answer this question. Firstly, what is the incoming ...
cpvc to metal hot water pump5/7/2009
  Q: I am using cpvc to replace some plumbing. Can I connect it directly to the metal hot water tank ...
  A: Bill, It's been awhile since I've been in Canada (B.C., Toronto & Quebec), so if memory serves me ...
vibrating shower pipes5/6/2009
  Q: 1952 home, original main bathroom, bathroom has tub with one control knob for water. We have a ...
  A: Reese, The problem your experiencing could actually be caused by both piping and the old valve. ...
Wall-mounted toilet spud5/6/2009
  Q: What are the correct order of seals and gaskets to connect a flushometer to the spud on my ...
  A: Douglas, You should have gotten paperwork with the flush valve assembly, however, before you place ...
sudden water stopage5/6/2009
  Q: the water in our house will suddenly stop,like in the middle of a shower just stop,then the pump ...
  A: Troy, Sounds to me like you need to bleed your system or the cutoff switch on the pump is not ...
garbage disposal accident/smelly basement5/6/2009
  Q: I put too much food down the disposal one day and it ended up all over the basement floor. I wiped ...
  A: Melissa, One of the biggest mistakes people make is assuming their garbage disposer is some sort of ...
i cut into tub shoe removing old drain assembly5/6/2009
  Q: I removed the old stopper and linkage on my bathtub a while ago. My wife asked me to replace it ...
  A: Russell, Yes, you can remove it, but it is going to take time and the right tools. You might as ...
ruptured line to grohe faucet5/5/2009
  Q: I am an expert here too and know the time you spend helping others...thanks... My problem is that I ...
  A: Gary, Thank you for also volunteering on this site and this is a great question. Grohe is one of ...
ejector pump5/5/2009
  Q: I have an ejector pump in my basement which is used for a bathroom and kitchen sink. It was ...
  A: Nanci, These type of pumps, though very reliable and sturdy, need to be maintenanced from time to ...
Squeal5/5/2009
  Q: Every time water flows through the home system (toilet flush, shower running, faucet running) I get ...
  A: David, I believe you are very close to the problem and its' solution. I DO believe that something ...
septic system in novel5/5/2009
  Q: I wasn't quite sure whom to ask about the following matter, but I was hoping you might be able to ...
  A: Matt, The fact that this novel's storyline will occur in my home state of New York certainly gets ...
well water pressure5/5/2009
  Q: Monday I did not have any water , I checked pressure tank it was empty. I filled pressure tank to ...
  A: Ben, At this point, yes, I would have a licensed electrician look at the wiring and check not only ...
claw foot tub plumbing5/5/2009
  Q: Drain hardware kit pipe size is one and three eights polished chrome to match original specs. A one ...
  A: BJ, This is one of those delicate moments in finished plumbing where you need to take your time ...
Basement walls wet/ drainage pipe to blame5/5/2009
  Q: My basement walls show some efflorescence. Especially in one corner, from about 5 blocks down ...
  A: Michael, Tackle first things first. Resolve the reverse grade issue as quickly as you can by ...
Moen single handle shower/tub valve5/2/2009
  Q: I replaced the cartridge, the leaks stopped, but the hot water flow is just a drizzle while the cold ...
  A: David, It all depends. It depends upon whether your existing hot water system at this fixture was ...
Water Heater Selection5/1/2009
  Q: Anthony, I am looking to purchase a power vent water heater to replace my current heater that vents ...
  A: Ralph, I understand the frustration of finding the information you need. Here are some ...
relocating washer/dryer5/1/2009
  Q: I would like to relocate washer/dryer to a small room behind the kitchen. The washer/dryer would be ...
  A: Kimberly, Certainly, if your husband is up for the challenge and has mad electrician skills - LET ...
Shower faucet5/1/2009
  Q: I have a shower stall with two faucets, one for hot & one for cold. When I turn the hot water on, ...
  A: John, The problem is in the valve stem bonnet. This is the small hexagon nut on top of the valve ...
TOILET5/1/2009
  Q: WHEN I FLUSH MY TOILET, I HEAR GURGLING IN MY BATH TUB DRAIN. SOMETIMES WHEN I FLUSH, IT DOESN'T ...
  A: Debbie, The gurgling could be a backed up main waste system. As for the toilet that won't flush, ...
plumbing5/1/2009
  Q: My washing machine is in the basement and empties into a laundry tub which has a pump on it. I am ...
  A: Isabel, The reason this is happening is because the two drain lines are tied together. Suds ...
Removing a Burst Frost-Free Sillcock5/1/2009
  Q: I have a threaded 12" frost free sillcock that burst because the hose wasn't disconnected from it ...
  A: Dan, Anytime you are removing a hose bibb or other fixture with threads, you'll want to back hold ...
increase shower pressure4/30/2009
  Q: We are on the 3rd floor and redoing the bathroom. Is there a way to increase water pressure to the ...
  A: Rayna, You cannot increase the pressure necessarily, however, if you installed a recirculation line ...
odor in bathroom4/30/2009
  Q: There is a sewer odor that comes and goes in a 1st floor bathroom where the toilet and sink are used ...
  A: Carl, Sometimes, just to be sure you may have to "join the spiders". It's also possible the smell ...
well water pressure4/30/2009
  Q: Monday I did not have any water , I checked pressure tank it was empty. I filled pressure tank to ...
  A: Ben, I'd start with the pressure tank since it's not holding a charge. Sounds to me that the pump ...
Howling pipe4/30/2009
  Q: Recently the main water connection/pipe to my house started howling at night. By howling I mean ...
  A: Su, There is no leak, however, you have an obstruction in you water piping that should be removed. ...
Bathtub faucet, 3rd middle knob leaks into tub when ON4/30/2009
  Q: HELP! In the shower, I have a hot water knob on the left side, a cold water knob on the right size, ...
  A: Samantha, The diverter valve, as it's called, apparently has become worn out because it leaks ...
plumbing to washing machine4/29/2009
  Q: right now it is located aprox 3 feet from my 1.5 inch vent stack which travels up to the kitchen ...
  A: Joe, Great idea on the vent, however, in order to install a backwater valve in the drain systemd, ...
Dripping Sound in Wall4/29/2009
  Q: When we drain water from the bath tub on the second floor, we hear stream of water gush through a ...
  A: Sachiko, If your piping system is metallic (copper or galvanized steel), then sometimes these ...
moen bathroom faucet4/29/2009
  Q: my moen bathroom faucet ,a one piece version, has become hard to pull in order to turn on and off. ...
  A: Rick, The cartridge probably has extensive calcium buildup. It's time to replace the cartridge. ...
Bathroom Faucet4/29/2009
  Q: In my 2nd Bathroom, the hot water faucet does not work. I have taken the flexible pipe off, and it ...
  A: Tyler, My rule is if it is going to take less time replacing a unit than trying to "fix" it, buy a ...
clogged toilet?4/29/2009
  Q: my toilet has been giving me issues the last couple days. i have flushed it and there is absolutely ...
  A: Jessica, If you live in a home, the symptoms you're experiencing are due to a main sewer line ...
Hot water4/29/2009
  Q: I am transforming a garage into a home. Is there anyway to get hot water without plumbing? ...
  A: Chris, The only method I can think of to do this is fill up a metal bucket of water and put a ...
moen 1222 posi- temp cartride,104421 puller4/29/2009
  Q: i have three year old condo as a rental property, recently tenant asked me to pay for installing ...
  A: Kay, The posi-temp cartridge is what allows for the water to flow efficiently in the tub or shower. ...
Pressure Switch Only Works Manually4/28/2009
  Q: I hope you can help. New well, 300' 9GPM. New Pump, New house. I wired up a Square D 30/50 and ...
  A: Paul, Have you considered checking the wiring? Is the system properly grounded? Sorry, mate, but ...
noise in a septic pump back tank4/28/2009
  Q: This is a summer home and we were just up there for the first time in several months. So while this ...
  A: Robert, These type of systems sometimes require priming with water. The plumber who repaired your ...
Reverse osmosis system - working?4/28/2009
  Q: We have a TFC 2.5 gal Hydrotech system. We replaced the outer stainlness steel spiket (the little ...
  A: Gabriel, I have installed a great many water filters and reverse osmosis units are by far the most ...
Ball Type Faucet Fix4/28/2009
  Q: I had a loose faucet base so I took it all apart and fixed that part of the problem but after ...
  A: Brandon, Seems to me when you loosened the feed line to the spray (if you have one), or you broke ...
Recent Low pressure4/28/2009
  Q: In just the past week, the water pressure in our downstairs bath/shower has dropped by at least ...
  A: Linda, Possibly you have some debris stuck inside the valve. Remove the valve stems & seats (if ...
outside well water holding tank overflowing4/27/2009
  Q: Help! My big water tank is overflowing and my husband is in the field. I don't know which knob ...
  A: Andrea, Oops! I am so busy these days, when emergency requests come in like this, I won't be ...
Basement Floor Drain4/27/2009
  Q: I want to know where the water that goes into my basement floor drain goes? Recently, during a ...
  A: Al, Unfortunately, to answer your question appropriately, I would need to see the entire system in ...
Basement Sink Pump4/27/2009
  Q: I'm getting ready to install a sink in my basement. My sewer lines come in about eye level (1971 ...
  A: Mark, If your vent termination point is above 6-7 feet, then you should be okay. However, if you ...
Whirlpool bath support base4/27/2009
  Q: I'm finishing up a basement and one of the last projects is to set the Bain Ultra Whirlpool Tub ...
  A: Victor, Sorry to hear your troubles started with a friend. Yes, you can put the silicone on AFTER ...
toilet flange4/27/2009
  Q: I am remodeling my bathroom, I have completed tiling and I now have 1/4-1/2" from the top of the ...
  A: Nancy, It all depends on the type of replacement flange you installed. For instance, if you ...
deep well4/27/2009
  Q: my deep well is turning off and on every 2 minutes even when the water is off. i know a little about ...
  A: Pat, If you must bleed the pump, you need to slowly open a small screw in the top of the pump with ...
supply line to ice maker4/26/2009
  Q: Just got a new frig with ice maker; my old ice maker "died" a few years ago so we haven't been ...
  A: Jan, Try changing the filter in your new refrigerator first to see if this situation goes away. If ...
Water pressure pulsating.4/26/2009
  Q: the water in my whole house, coming from everywhere is pulsating. I have town water and have no clue ...
  A: Stacy, You may inadequate pressure or more commonly, debris stuck in your piping system. May I ...
outside faucet4/26/2009
  Q: My house is 4 yrs old. First year both outside faucets (frost free type)worked, second year only 1, ...
  A: Diane, There is no guarantee about these type of faucets. Unless your house has the commercial ...
Tub drain4/26/2009
  Q: I have a tub drain that leaks from the bottom into the cellar.When I run water into the tub,I can ...
  A: Michael, May I strongly suggest you call a licensed, reputable plumber for this one. I would not ...
Question about locating a pipe4/26/2009
  Q: I have a PVC Sewer pipe coming out of my house that has a cleanout that is outside the house. The ...
  A: Patty, Most plumbers follow the same pattern: Install the cleanout within 2 feet of the exterior of ...
Leaking joints in DWV Stack4/25/2009
  Q: The joints in the DWV stack that services the several bathrooms and kitchen have started to leak. So ...
  A: John, If your waste system is made of metallic piping, then YES the horizontal section could pull ...
Water Softener Noise4/25/2009
  Q: This morning I noticed a loud hissing sound coming from the our water softener. We just bought this ...
  A: Julieanne, I too am not an expert on water softeners, however, if this is maintained by a company ...
pressure control valve4/25/2009
  Q: I had a PCV installed in my garage 7 years ago. My question is what is the average life of one? ...
  A: Rich, The plumber who installed this valve for you CANNOT warranty the unit, only the manufacurer. ...
Could regulator repair cause dishwasher/washer problems4/25/2009
  Q: A few months ago I had my regulator replaced because it was leaking. It is in an access panel ...
  A: Kara, This could be coincidental, however, these situations could be because the water was turned ...
Leaking fiberglass shower stall4/24/2009
  Q: The situation is a second floor, 16 year old, self contained one piece fiberglass shower stall that ...
  A: Steve, The problem is probably the drain. In order to find out, you'll have to open up the ...
Draining a Gas Water Heater4/24/2009
  Q: Anthony, When I need to completely drain my gas water heater, I'll be shutting off the cold water ...
  A: Ray, Turning your gas control to pilot WILL NOT eliminate problems for you. Just think about it: ...
kitchen faucet noise and vibration4/24/2009
  Q: I have a two-handle kitchen faucet and when I run the hot water, it begins to make a high-pitched ...
  A: Nancy, The vibration sound/effect you are getting is probably due to debris in the faucet. Remove ...
I need a well filter outside4/24/2009
  Q: I have been in this home for a couple of years. We have problems with granules in the tubs, toilets ...
  A: Nicole, First of all, I would suggest having your water tested. If you don't know who can do this, ...
Sewer drain4/24/2009
  Q: Is the cast iron sewer drain exits my house to to septic at a 90* angle there is a cap secured with ...
  A: Jay, The cap is a pressure cap and is inexpensive to replace. You can find it at any plumbing ...
Whirlpool bath support base4/23/2009
  Q: I'm finishing up a basement and one of the last projects is to set the Bain Ultra Whirlpool Tub ...
  A: Victor, I am always saddened to hear one of my fellow tradesmen, who haven't yet understood my ...
plumbing to washing machine4/23/2009
  Q: right now it is located aprox 3 feet from my 1.5 inch vent stack which travels up to the kitchen ...
  A: Joe, I take my hat off to you for attempting such a project. To begin with, according to the UPC ...
Basement Sink Pump4/22/2009
  Q: I'm getting ready to install a sink in my basement. My sewer lines come in about eye level (1971 ...
  A: Mark, Separately venting a fixture as you described when you have pre-existing conditions is always ...
noisy kitchen faucet4/22/2009
  Q: I recently repaired an old kitchen faucet for an elderly neighbor. It is actually a laundry faucet ...
  A: David, Bravo, for making a repair to a wall mounted faucet! The vibration sound/effect you are ...
Water Pressure4/22/2009
  Q: My home is nearly 6 years old. Our laundry room is right off the kitchen. The hot water in the ...
  A: Crystal, Typically, the hot water system relies on the pressure coming in from the main cold ...
Garbage disposal leak4/21/2009
  Q: I am having a hard time sealing a leak @ the threaded connection where the pipe leads to the main ...
  A: Pete, You might be putting the rubber gasket on incorrectly. Is it possible to describe what ...
Master bath toilet backup into shower and tub4/21/2009
  Q: This has been an ongoing but intermittent problem in a less than 3-year old home. Just today, ...
  A: Bonnie, This is an emergency situation. The fact that your home is blocked means one thing: Your ...
capping hot water sink4/20/2009
  Q: I had to remove my dishwasher for new installation of a countertop in the kitchen. I shut off the ...
  A: Anthony, Sorry for the delay in my answer. Most piping at the fixture is going to be 1/2 inch ...
Water pressure4/20/2009
  Q: Is there a minimun water pressure homeowners should expect? I have just installed a tankless water ...
  A: Tom, In my experience, 25-30psi is VERY LOW. To adequately run all the systems you have in a home, ...
low hot water pressure4/17/2009
  Q: my hot water pressure is very low all of a sudden in all faucets and tub. our electric hot water ...
  A: Patti, Depending upon the age of your piping system, the sudden drop in pressure could be: 1) Your ...
Water pressure booster4/16/2009
  Q: I have low to moderate water pressure in my home, served by a well. It is not low enough to cause ...
  A: Kate, A booster pump certainly will help your situation, however, I'm surprised that you don't ...
Basement drain and sump pump4/16/2009
  Q: The drain which takes gutter water and sump pump water to the street is clogged by tree roots at the ...
  A: Mike, Technically, you shouldn't run this type of effluent into your waste system, but since this ...
tub and shower faucet4/16/2009
  Q: OK, you like a challenge, I've got one. My daughter has a 60 year old house with an old price ...
  A: John, The key to this dilemma lies in the age of the system - 60 YEARS OLD. Over the years, brass ...
low water pressure4/16/2009
  Q: I live in a mobile home my water pressure is extremely low do you have any suggestions to make it ...
  A: Douglas, Most mobile homes use plastic piping. If your home is over 10 years old, then you could ...
WATSE LINE4/15/2009
  Q: I live in a waterfront home built on a crawl space. (less than 18 inches high) My waste line ...
  A: Andrea, I can definitely identify with your need to save money, however, health considerations are ...
Water running in both tub and shower4/15/2009
  Q: I have a three knob fixture in my bathtub. When I turn the shower knob on, I get about 1/3 of the ...
  A: Diana, Sound to me like you have a Price Pfister valve set. You will need to replace the middle ...
well/pump troubleshooting4/15/2009
  Q: I have a 25 ft irrigation well with a 5 foot screen on a 2 inch pipe. Just purchased a 1-1/2 hp ...
  A: Joseph, It's possible your deep well pump is bad. Also, your booster pump may need to be repaired. ...
Moen shower repair4/14/2009
  Q: I have a moen single handle shower. I was not able to get hot water from the shower. I replaced the ...
  A: Louise, No, your not missing anything. I have had this situation and many times rotating the valve ...
Water valve4/14/2009
  Q: I have a half inch natural gas gate valve. Can I use this for a water valve also?
  A: Bob, The simple answer is: NEVER! Your local gas company may use an additive for smell and these ...
pvc to copper dwv connection4/14/2009
  Q: Cutting a wye in an existing 3" copper drainline, then running PVC. What is the best way to connect ...
  A: Dave, You should use compression couplings made for transitioning DWV PVC to copper DWV piping. ...
turning on water by the town after being off for 5 months4/14/2009
  Q: While we were in Florida for 5 months we had the town turn off our water supply to avoid freezing of ...
  A: Don, You may experience a bit of discoloration in the water - especially if the lines are ...
dishwasher hookup to Garbage Disposal4/14/2009
  Q: What is the primary reason why a dishwasher would be plumbed to a garbage disposal as the garbage ...
  A: Richard, The UPC or Uniform Plumbing Code you speak of was developed in California, and has become ...
drainage lines4/13/2009
  Q: I just had my septic tank pumped but it seem like the water is staying in the tank and not be ...
  A: Mary, If liquids are not excaping into the leech field, then perhaps you have to clear the leech ...
Slow flushing toilets4/13/2009
  Q: I live outside of the U.S. and have a building that I'm as sure as can be has unvented plumbing. I ...
  A: Gracias Senor/Senora Perplexed! I would suggest that you tie in a vertical vent line in the highest ...
Toilet, tub, sink, washing machine cloged4/13/2009
  Q: I just finished a mother in law addition to my house. It is a seperate structure and the plumbing ...
  A: Jon, By "on/off valve", I suspect you mean a backwater valve. There is no practical way to tell ...
water pipes4/13/2009
  Q: I left my house on business for about three months. My house is located where we have severe ...
  A: Thomas, The truth is, water doesn't have to freeze to break your piping. As water solidifies, it ...
Hot water heater size4/7/2009
  Q: I have a small cabin and I am putting in a shower and a bathroom sink. I want to get a small ...
  A: Gary, I understand the issue. Thank you for clearly identifying the problem. May I suggest using ...
adding 2nd spicket to rear of house4/7/2009
  Q: I purchased a home 5 yrs ago and really missing having a second spigot behind my garage. My washer ...
  A: Dee, I would suggest not opening up the vinyl to get to the piping. You should be able to cut into ...
wax toilet rings4/6/2009
  Q: My home is 3 years old and I have a leak in the ceiling below one of my toilets, could this be the ...
  A: Cindy, Wax rings like all other materials - they break down with use. So, really the answer to ...
new tub in remodel not over drain4/6/2009
  Q: I have a new tub that is a corner model with a drain about 2ft from the original p trap. I assume ...
  A: John, I understand clearly the problem. I've had this come up on some of my projects and here is ...
Outside Faucet leaks into basement4/6/2009
  Q: I hooked up the garden hose to the faucet and turned it on. Water went into the basement so I had ...
  A: Ron, First things first. There is definitely a problem when you have water leaking into your ...
toilet installation (New)4/6/2009
  Q: I've asked this question of two experts and received two different answers hope you can help, At ...
  A: Jack, Great question. According the UPC Illustrated Manual, Chapter 4, page 7, a water closet can ...
Drain Field4/6/2009
  Q: I live in northern Alabama, in a house that is about 4 years old, with a septic system. I had the ...
  A: Timothy, Yes. You may have to rework your leech field. My guess would be to create a leeching ...
well pressure reads zero4/6/2009
  Q: The well pump was running when we lost power during a snow storm. The toilets were flushed during ...
  A: Mary, It's possible the cold affected the contacts on the pump. You will need an experience well ...
Hot water faucet runs cold4/6/2009
  Q: You answered a question from someone a while back where they had just the opposite thing happening ...
  A: Terry, You can resolve this by process of elimination. Try one fixture at a time and replace the ...
Installing a bathtub and surrounding walls4/5/2009
  Q: I am getting ready to install a LYONS bathroom package(incl, tub and 3 piece surrounding walls) ...
  A: Robert, You should ALWAYS have a barrier between the wall cavity and the tub walls. Yes, I would ...
bathroom vanity kit4/5/2009
  Q: My brother & I bought a new bathroom vanity kit where all was included except the faucet. It is a ...
  A: Lisa, Hats off to you and Al for tackling this job! I usually use silicone to seal the top to the ...
Bath Tub Leaking Drainage4/5/2009
  Q: I was trying to hold certain level of water in my bathtub, but somehow water will be flowing away ...
  A: Willy, No doubt the existing lever-drain stopper was working. My thought is: "If it is broke, fix ...
No Hot Water from any faucets in house4/4/2009
  Q: We had hot water this morning,did laundry,now this afternoon,when we turn on the hot water nothing ...
  A: Terry, Did you go down the checklist? 1) Water heater not firing 2) Gas shut off? 3) Used up all ...
h2ow-to well water pump4/4/2009
  Q: This is the brand of pump that used to pump water from my well to wash cars and water my yard, etc. ...
  A: Charles, It's possible that with all the cold weather this winter, the contact points on the hi/lo ...
Well water pump4/4/2009
  Q: We're getting a fiberous white material in all our faucets. Our well is 80 feet deep and the pump is ...
  A: Cherrie, It's possible the "white stuff" coming out of your faucets is calcium, however, avoid ...
Well has no pressure and sometimes no water4/4/2009
  Q: We are having problems with our well. We have no pressure and them sometimes no water. If I turn the ...
  A: Mindy, Sounds to me like your deep well pump may be failing. If this is true, this is not a job ...
leech bed4/3/2009
  Q: for 2 years at the end of my leech line my grass has been real green.i got on the end of the line ...
  A: Julie, Have you been regularly maintenancing your septic system with enzymes? Rid-X works well to ...
Flaring copper tubinggkaif4/2/2009
  Q: I have 7/8 inch copper (od)tubing and 37 degree stainless steel fittings.However, I have only a 45 ...
  A: Robert, Unfortunately not. Are there any plumbing supply houses close to you? They may have the ...
Bath Tub Faucet4/2/2009
  Q: I live in a house circa 1948. I do the basic home improvement in the house, but I am stumped with my ...
  A: Carrie, Many times this occurs due to the packing nut on the valve being loose. Turn off the ...
Intermittent residential high pressure4/2/2009
  Q: I live in a 1400 sq ft slab foundation home that was built in 1979. I placed a water pressure guage ...
  A: Paul, Intermittent pressure spikes are usually caused by the regulator itself. My thought would be ...
plumbing grinder4/1/2009
  Q: My home was built in 1987 on a Class 3 Wetland before the city and state passed a rezoning for ...
  A: Michelle, I am sorry to hear about such a distressing situation. I'm sure you moved to your home ...
Replacing Price Pfister Stem4/1/2009
  Q: We are replacing stem assemblies in both hot and cold faucets with part # is 9H-1H/C. The problem: ...
  A: Nene, I have made the mistake of using these type of valve stem replacement kits too, and for the ...
Noisey pipes4/1/2009
  Q: Anthony, I moved into our newly constructed one level house in December. It is on a slab so the ...
  A: Ron, The tapping sound you're hearing is due to water pressure and/or thermal expansion. You might ...
Replace/Install a bottom mounted sink4/1/2009
  Q: Could you provide me some guidance on how to replace a bottom mounted bathroom sink. 19" round. ...
  A: Jesse, Undercounter mounted sinks can be a little tough, even for a professional plumber. Remove ...
re: Cleanouts on vent stacks4/1/2009
  Q: I am finishing my basement and have a question concerning the cleanouts on the vent stacks for the ...
  A: Tony, A cleanout in a vent stack is typically tied directly to the drainage system and allows quick ...
removel of bathroom sink plugs4/1/2009
  Q: The sink plug I have has no rod .It's one of the new kind.How do I take this out?
  A: Ronald, Sorry, without a picture or knowledge of what brand of sink faucet & drain system, I ...
Sump pumps3/31/2009
  Q: I have an old pedestal sump pump which has been doing the job reliably. It is probably about 20 yrs ...
  A: Marcy, Quite possibly you may have a crack in the pit that the sump is in. My advise would be to ...
kitchen sink3/31/2009
  Q: My kitchen sink(the side with the garbage disposal) keeps backing up into the dishwasher? How can I ...
  A: Kerrie, Most likely you have an obstruction in your drainage system or you have inadequate airflow ...
Tankless vs Recirculation hot water heaters3/31/2009
  Q: We purchased a home in Ocala, FL that has an electric hot water heater. The plastic water pipe is in ...
  A: Jesse, I'm not sure where you read the information about tankless water heater systems or ...
Toilet/ water flow problems3/31/2009
  Q: Now when I flush one toilet I can hear another toilet in my house partially flushing or same with ...
  A: Susanne, Yes, your problem may possibly be pressure related. Have your home pressure checked. The ...
rusty well water3/18/2009
  Q: My house is 12 years old and the water was a beautiful aqua color at first but the last 18 months ...
  A: Connie, Sometimes, well water can become discolored if the source is contaminated in some way. You ...
Noise from Stink Pipes3/18/2009
  Q: I can hear a sporadic knocking noise from the stink pipes in my building. I live in a block of ...
  A: George, It's possible that the noises you are hearing are birds or othere vermin (rats, cats or ...
toilet tank won't refill properly3/18/2009
  Q: After flushing, the toilet tank does not fill properly. We had to turn the amount of water going ...
  A: Elizabeth, The problem you're experiencing is mostly because of high water pressure. May I suggest ...
Well tank3/18/2009
  Q: I am a tile setter on "All Experts.com". Anyway the question I have is, a friend of mine seem to ...
  A: Ron, Usually, a well system has a single pressure tank. Having two could mean there is a booster ...
Hot Water Tanks3/17/2009
  Q: I have two 65 gas hot water heaters in my home. One is brand new, the second is about 17 years old. ...
  A: Ross, Great question! It is good to drain any water heater each year to remove mineral deposits ...
Garbage Disposal/Kitchen Sink/Dishwasher3/17/2009
  Q: A few days ago my kitchen sink (single sink with garbage disposal) started running slowly. I didn't ...
  A: Reid, The problem you are describing means you have a blockage in your sink drainage line either ...
Under slap copper connection3/17/2009
  Q: I have just made a repair to an under-slab copper piper connection to a water supply line which, ...
  A: Rich, Congratulations on making such a challenging repair! In answer to your question, according ...
Whistling Plumbing and One other plumbing issue3/17/2009
  Q: My water department inadvertently turned my water off in December. They came back within a couple ...
  A: Carla, This is one of the most common problems with Municipal repairs. They fix their problem and ...
debris in toilet3/17/2009
  Q: ... This may be unusual, but then again most things never are. recently while flushing my toilet I ...
  A: Mike, You will have to remove the toilet and fish out the spring because it is probably stuck in ...
Drawdown too fast on 42gals tank with 1hp shallow well motor pump3/17/2009
  Q: I have a newly installed 42 gals pressure tank with 1hp shallow motor pump.. I have some question ...
  A: Brando, Unfortunately, I do not know what your draw down is for your system. May I suggest ...
Sound of Water Running3/17/2009
  Q: I hear the sound of water running in the walls of my 2nd restroom. The bars on my water softner ...
  A: Lawana, The sound of water running could be a broken pipe under your slab, or it could be from a ...
new shower fixtures3/16/2009
  Q: I want to install a new shower head and rod from the wall, as well as a new one piece control and ...
  A: Bob, The 'rod' or shower arm as it's called, unscrews like any other piece of pipe. You can back ...
Wall mounted sink3/16/2009
  Q: I purchased a wall mounted sink on-line. It came with no instructions or mounting hardware. The ...
  A: Mike, It's good that you used backing. If your sink has an American Standard or Kohler pattern, ...
Toilet Not filling up3/16/2009
  Q: The toilet bowl is not filling up - When the water is turned off from the meter and turned back on ...
  A: Nat, The problem is probably in your fill valve. Yes, you can replace this valve yourself, ...
bathtub draining3/16/2009
  Q: We have a bathtub that has stopped draining. We have found that the drain pipe for the tub, sink ...
  A: Yvone, Without a picture of what you're referring to, it is impossible for me to walk you through ...
Backup sewer in bathtub3/16/2009
  Q: PlaxI live in a four-Plax apt. building which was built in the 40's. The downstairs renter keeps ...
  A: Sandra, This type of problem is common in a multi-story building. My suggestion is that your ...
Well pump3/16/2009
  Q: My well pump runs at will. Usually in the past when water is used in the house the water pressure ...
  A: Steve, It is possible your pump controls may need to be calibrated. Your high/low controller can ...
Sewer snake limit on bends3/15/2009
  Q: I have an older house with cast iron plumbing and there is a drain problem with one of the ...
  A: Wayne, According to the Uniform Plumbing Code, no drainage line should change direction more than ...
plumbing3/15/2009
  Q: I have a delta tub faucet about 9 years old with two round knobs, one for cold and one for hot that ...
  A: Al, The answer to all of your questions is: Yes; No; Yes! Delta faucets are one of my personal ...
leaky kitchen sink3/15/2009
  Q: My kitchen sink is leaking where the drain is, around the screw on part. I am recently widowed and ...
  A: Lynda, This is one of the most basic repairs. No doubt, the slip washer is worn out. Pull apart ...
Water Pressure Drop3/15/2009
  Q: Anthony: I own a home with a well. We have had a recent issue arise with our water pressure, ...
  A: Tom, Sounds to me like your pump high/low cutoff switch needs adjustment. May I suggest contacting ...
hotwater heater damage?3/15/2009
  Q: for about a week my hotwater heater has been leaking hot water and steam into drain in basement ...
  A: Vanessa, Your water heater is telling you there is a serious problem. You no doubt have excess ...
Outside faucet3/14/2009
  Q: I can't turn it completely off.Do I need to buy a new faucet or can I get A repair kit?
  A: Patricia, If the outside 'faucet' has been in use for some time, it's best to replace it. Hope ...
Slow drains3/14/2009
  Q: I am on a septic, and recently I have had problems with the washing machine draining. Sometimes it ...
  A: Jonathan, Living with a septic tank is like living with potted plants - you must care for them ...
Drain trap in basement3/14/2009
  Q: I have a trap in my basement that serves only the laundry. It is about 3 or 4 inches cylindrical ...
  A: Thomas, Since the p-trap and standpipe are outside the wall, you can you an ABS Black plastic ...
Bathroom water supply issue3/14/2009
  Q: I have a second floor bathroom with Delta fixtures: Double vanity, soaking tub, separate shower. ...
  A: Ed, Anytime you get whistling in a water line, it is due to some type of debris lodged in the ...
overflow3/13/2009
  Q: I have an overflow running all the time, i have had the ballcock changed 4 times but the water ...
  A: Edward, It may be time to change your toilet. Sometimes the reason for the overflow is due to a ...
Smelly bathroom sinks3/12/2009
  Q: I have a 3-year old house and two of our upstairs bathroom sinks have water that smells bad ...
  A: Kelly, Are you sure it is the water that smells? Sometimes, the water stirs up bacteria that has ...
teeny tiny bathtub3/12/2009
  Q: I am trying to turn a 30 x 30 inch shower enclosure into a combination shower/soaking tub. The ...
  A: Raufa, "You can't turn a sow's ear into a silk purse." Please DO NOT attempt to adapt a bathtub ...
Constant vibration noise in water pipe3/12/2009
  Q: I've been hearing a constant vibration humming noise in our house for the past month and a half. ...
  A: Kim, Yes. This "noise" is occurring due to debris stuck in your system and as water passes over ...
add 2nd front load washer/dryer3/12/2009
  Q: I would like to add a 2nd Whirlpool duet washer/dryer to my existing laundry room on the main floor. ...
  A: Denise, The only problem I see is having two laundry units discharging into one main outlet. ...
Washer3/12/2009
  Q: I purchased my home and a new washer/dryer about Oct 07. I have had no problems with my washer ...
  A: Jared, Laundry room backups are caused by one thing: Fibers from your clothes and other goods that ...
Toilet installation - did I install the wax seal correctly3/12/2009
  Q: I just tackled the installation of 3 new toilets in my house over the past month. The toilets I ...
  A: Alex, Bravo maestro! To tackle replacing one toilet is tuff, but three? Outstanding! Yes, I ...
Shower stem3/11/2009
  Q: I can't find a replacement for this shower stem. I thought it was Price-Phister, but it turns out ...
  A: Greg, This looks more like American Standard to me. Hope this helps. Regards, Anthony PS - ...
toilet3/11/2009
  Q: just yesterday my toilet began to act up. When I flush the toilet, the water doesnt fill to the ...
  A: Ronn, Sounds like you may have a pressure problem. If your home has a pressure regulator, then it ...
POP UP DRAIN PLUGS3/11/2009
  Q: MY POP HAS BECOME DISCONNECTED WITH THE HARDWARE INSIDE. WE HAVE A SINK UNIT WHICH IS ENCLOSED IN ...
  A: Jeff, Sorry, without picture outlining this problem, I would not know where to start helping you. ...
Pesky float assembly3/11/2009
  Q: I have a septic system that stays stuck in the "on" position.. because the float sometimes jammed ...
  A: Rudy, I think it's time to let a professional look at this situation. Please contact a reputable ...
Troubleshooting3/11/2009
  Q: 1) What is the quickest way to trace a blockage in a water supply system 2) What is the easiest way ...
  A: Shamwari, I would like to answer these questions, but they are general and I don't have time to ...
Urnial won't flush3/11/2009
  Q: My husband's urnial was working fine until today - suddenly it won't flush - he works the handle and ...
  A: Julie, Sounds to me like the flush valve unit may need to be replaced. Get a licensed and ...
Keeping *cold* water from a turned off boiler from mixing with water from an electric water heater?3/10/2009
  Q: The house I rent has an oil furnace that runs a hot-water based radiator heating system. Plumbing ...
  A: Guy, What you have is a situation whereby the water from the electric water heater acts as "extra ...
pvc for hot water3/10/2009
  Q: What is the reason regular white pvc pipe can't be used for hot water and if you do what are the ...
  A: Rick, Non-metallic pipe with have its' chemical weld broken if hot water is applied. This is the ...
Sump Pump drain3/10/2009
  Q: We just purchased a home on a basement with a sump pump. I am not familiar with sump pumps at all. ...
  A: Lora, A sump pump is used to remove water from a basement. It requires that approximately every 6 ...
How to design plumbing of existing building3/10/2009
  Q: 1) what information is needed when carrying out design on existing dwelling. 2) How do we mark ...
  A: Shamwari. If you are planning an addition to an existing building, you will have find out from your ...
Low pressure kitchen faucet3/10/2009
  Q: We have a single handle kitchen faucet that you move to the right or left for hot or cold. Also the ...
  A: Sara, No doubt you have a piece of debris further into the valve. You will have to remove hot & ...
Drawdown too fast on 42gals tank with 1hp shallow well motor pump3/10/2009
  Q: I have a newly installed 42 gals pressure tank with 1hp shallow motor pump.. I have some question ...
  A: Brando, My first thought is why use a gate valve in this type of setup? I prefer to use ball ...
Trapped Air3/10/2009
  Q: Anthony, I have a vacation house which has well/septic and I experiened a flooding of the basement ...
  A: Dan, It's possible the gauges can be messed up because of have been submerged in the water. ...
Broken O-ring3/9/2009
  Q: Broken o-ring on both outdoor faucets in a four year old house!! How bad can things get? Help - I ...
  A: Vijay, O-rings can last 2 years or more from original installation. If the hose bibb is bad you ...
Ejector pump3/9/2009
  Q: I live in a pre owned home that was built 99 that has a ejector pump in the basement. Over the ...
  A: Ronnie, It's possible that the pump is not working or is clogged in some way. The unit will have ...
Plumbing3/9/2009
  Q: Installing a stand up shower in basement.After putting in drain waste to p trap how high can I ...
  A: Ken, I'm going to assume you have this system properly vented. If not, please let me know. The ...
water heater2/27/2009
  Q: i have a leek in my electric hot water heater the water is coming from the cold water feed side. it ...
  A: Frank, Without a picture of the item, it would be hard to explain what it is and what it does. ...
toilet leak2/27/2009
  Q: I noticed a small amount of water gathers behind the toilet after flushing. The water is coming ...
  A: Rob, If the water is coming from the base of the wall behind the toilet, perhaps you may have a ...
y drain for two clothes wash machines2/27/2009
  Q: Where can I get a Y adapter to enable two wash machines to drain into a single 2" drain in a ...
  A: Jerry, Thanks for a great question from my hometown, "The Big Apple". Still have lots of friends ...
airpockets2/26/2009
  Q: when I turn on a faucet in my home it spits and sputters alot of air for about 30 seconds then will ...
  A: Jay, Please let me know if you live in a house, condo or apartment. If you are in a house with a ...
Plumbing/funny smell2/26/2009
  Q: One of the bathrooms, that we haven't used in many months, has a funny sulfur like smell. The ...
  A: Joy, If you aren't using a shower or sink for any length of time, you probably lost what is called ...
Sink drain2/26/2009
  Q: I have a vanity that will not drain properly unless air is blown into the air vent of the vanity. ...
  A: Gene, You might want to check the height of the pop-up drain stopper. Sometimes, if it is too low ...
little water from bathtub spout2/26/2009
  Q: On my MOEN Single Handle Bathtub Faucet (12 years old ) - I get little water if any through the ...
  A: Walter, It's possible your valve may be plugged with debris. You'll need to pull the valve stem ...
Well Pumps2/25/2009
  Q: My well pump runs 24/7 it will not shut off. I have a submersible pump well is 70 feet deep. The ...
  A: Barry, With all of the new equipment you have, perhaps the system is out of balance pressure wise ...
Iron Bacteria/Well Water2/25/2009
  Q: We have an iron bacteria and sulfur becteria problem with our water from our well. Have had it ...
  A: Kim, By its' very nature, foreign bacteria is never a good idea to ingest in any way. Of course, ...
Garbage Disposal2/25/2009
  Q: I just put in a new three bin sink compared to a two bin. I would like to put the disposal in the ...
  A: Tom, Usually, in the three compartment sink's center sink is offset from the other two. I would ...
Cold weather pumps2/24/2009
  Q: I'm working on a case study for an engineering class and we are designing a pipe system to ...
  A: Betsy, Thank you Betsy for this question. I hope you & your fellow students do well in the class. ...
Refrigerator thumping sound after flush2/17/2009
  Q: After flushing the toilet and when the tank finishes filling up, a thumping sound translate thru the ...
  A: Gil, You are experiencing "water hammer" and the only cure is to install what is called a water ...
water pressure2/17/2009
  Q: the water pressure is low all through the house and sputters instead of constant flow. there is a ...
  A: John, Your situation may not just be too many turns but perhaps there is a problem with the ...
slow drain sinks2/17/2009
  Q: Just curious what part of Phoenix are you in? We live in Glendale. Born and raised. Anyway, we ...
  A: James, Sorry James, I don't live in Phoenix, but, in Southern California. However, I do have ...
help with a system to collect gray water for irrigation2/17/2009
  Q: I have a 1/2 hp shallow well pump, pre-plumbed system with the pump mounted on a 6 gallon tank, ...
  A: Len, Unless you have steep terrain to water, may I suggest not pumping up this system with massive ...
Bathroom in basement2/17/2009
  Q: I have a home built in 2006. There are 3 pvc pipes coming out of the basement. 1- 2", 1- 3" and 1- ...
  A: Mike, I'm not sure what the builder or previous owners where planning to do the six inch line, ...
Moen cartridge retainer clip2/16/2009
  Q: Replacing Moen shower cartridge. Got down to the step to remove retainer clip. Can't get at it ...
  A: Bill, In order to remove the clip, carefully use a needle nose pliers to grip the tab at the top of ...
lift stations2/16/2009
  Q: I have made an offer on a house in a gated community of about 300 homes. I am now told that there ...
  A: Kenneth, In real estate the well-worn adage "location, location, location", equally applies here. ...
Sump crock's and drain tiles2/16/2009
  Q: We have a house built in 1960's and we are currently having water seeping up through the concrete ...
  A: Peggy, One of the things I've learned over the years is this: There is NEVER an opportune time ...
Water supply line2/16/2009
  Q: I have bathroom at the far end of the house. The pressure is low and it takes forever for hot water ...
  A: John, Your plan does make sense. However, may I add a few things to your list. If you are ...
intermittent loss of water pressure, house with well2/16/2009
  Q: Anthony, please let me know what you think of this situation going on in our house, we share a well ...
  A: John, I understand your frustration. I do not think this has anything to do with your neighbor. ...
Mixet shower -- low/no hot water2/15/2009
  Q: I've got a Mixet shower fixture -- http://www.plumbersurplus.com/pdf/02336.pdf. I'm having a ...
  A: HawnDude2, There is no such thing as spare parts in plumbing. The part of the inner spool needs to ...
3 handle faucet, hot ,cold,diverter leak2/15/2009
  Q: I've replaced hot & cold stems, diverter is stripped, any tricks of the trade to get it out! Also, ...
  A: David, Sounds like a Price Pfister shower valve. To remove any valve stem you need a "valve wrench ...
reconnecting garage plumbing2/15/2009
  Q: I am in the process of renovating the loft of our detached garage. There is currently a water line ...
  A: Jeff, Before you attach anything, make sure the water and waste lines are in good condition. With ...
Shower valve stem broke2/15/2009
  Q: Greetings. The bar I pull on to engage the shower head broke, and I can no longer use it. I would ...
  A: Damien, Sounds to me like you don't usually do repairs on plumbing systems. May I suggest getting ...
well2/15/2009
  Q: We have well water. Recently while running the water it suddenly just stopped. After about 30 ...
  A: Patty, Your pump or electric switch is non-operational. It was giving you a warning when it would ...
Kitchen Sink backing up2/14/2009
  Q: I live in a home that is 10 years old. The garbage disposer has not been changed since we moved in ...
  A: Yolanda, Unfortunately, you have a serious plumbing issue. May I strongly suggest contacting a ...
New bathroom sink drain installation2/14/2009
  Q: Anthony, I just had a granite vanity installed with porcelain under mounted sinks. I am installing ...
  A: Jon, Did you use plumber's putty under the drain ring inside the sink? If you didn't and you used ...
Water Heater2/14/2009
  Q: My water heater is only 1 year old. I recently had some plumbing work done to a toilet where they ...
  A: Linda, It is possible that one of the connections could be leaking. You should get a licensed ...
Slow-flush toilet...2/13/2009
  Q: I have a vintage 1988 Briggs toilet in a secnond-floor bethroom of my house. It has always seemed to ...
  A: Howard, The problem is in the tank of the toilet. Usually, if the fill valve is not adjusted ...
pvc waterlines2/13/2009
  Q: i recently put a new well down and tied into the original 3/4" line. the line is approximately 12 ...
  A: Ronald, Your bleach idea is a "BAD IDEA" in that you could contaminate the well itself. However, ...
plumbing2/13/2009
  Q: My kitchen sink is backing up. Both the left side (with garbage disposal) and right side back up ...
  A: Linda, I'm sorry, but it's obvious that you are no longer in the liquid drain cleaner business and ...
Water Heater Selection2/13/2009
  Q: I am going to replace my Bradford White 40 Gallon gas fired water heater because I need the current ...
  A: Ralph, I like both Bradford White & A.O. Smith heaters. I am not familiar with the new model you ...
water heater timer2/13/2009
  Q: I have a 50 gallon electric hot water heater. I am considering adding a timer which will cost about ...
  A: Jack, Your friend has a point. However, if you want to use a timer to regulate a recirculation ...
toilet2/13/2009
  Q: my toilet is not flushing with enough suction what can i do to fix it
  A: Steve, You need to check everything in the tank. Are you getting enough water (fast enough) coming ...
pump problems2/12/2009
  Q: shallow well pump was running for 15 minutes at a time,left for the week and it won't draw water at ...
  A: Nick, All of these issues are possible. I would suggest that you get a well specialist in there ...
fluctuating water pressure2/12/2009
  Q: I have read your suggestions about pressure rising and falling quickly. I checked the bladder ...
  A: Dan, You can check you pressure switch to determine if it is working properly and I have seen ...
sticky shower faucet spout diverter2/12/2009
  Q: I have a shower spout that the diverter sticks. Any suggestions?
  A: Stuart, Depending upon the make & model, some valves allow you to unscrew the diverter. Some ...
slow bathroom sink drain2/12/2009
  Q: I have a 2 story house on a cement slab. Bathroom upstairs works fine, toliet flushes properly, ...
  A: Elly, Did you run water in the open drain line when you ran the 20 foot snake? The reason why I ...
Bathtub Caulking2/12/2009
  Q: I’m having problems sealing my bathtub. We purchased our house a few months ago. The tub in our ...
  A: Richard, The reason your caulking is turning colors is due to mold or mildew. By the way, are you ...
residential well pressure bladder2/12/2009
  Q: i recently purchased a country home on acreage to use for hunting and will be vacant most of the ...
  A: Al, The pressure tank is self-contained however, to prevent the bladder from hardening, I would ...
drain for washing machine2/12/2009
  Q: I want to drain my washing machine gray water into the yard instead of the septic system. Is there ...
  A: Frieda, Yes. In some communities, you can get fined for releasing toxic liquids into the ground or ...
Bathroom sink won't drain2/11/2009
  Q: Ok, I'm the plumber in my house. I noticed a small amount of water under the sink. Not much so I ...
  A: DeeDee, Welcome to the site. I hope we don't disappoint. When you pulled everything apart under ...
Gluing PVC and Aluminum2/11/2009
  Q: I need to glue some shaped aluminum pieces to PVC. Can you suggest any glues that will handle this ...
  A: Bev, This sounds more like an arts & crafts question. I would suggest however, to use an epoxy ...
American Standard leak2/11/2009
  Q: I have an older Am Stand Colony tub faucet that leaks from the hot stem when when either side is ...
  A: Lenn, Perhaps replacing the valve stem will resolve this issue. Let me know what you decide to do. ...
High pitched noise in kitchen faucet when hot water is on2/11/2009
  Q: We have a price pfister one handle faucet in kitchen. Paid $100 for it and have replaced it once in ...
  A: Karen, This occurs for one of two reasons: 1) Water pressure at the faucet is too high 2) Debris ...
new bathroom sink odor2/11/2009
  Q: We had a new bathroom sink and cabinet installed, with the old faucet re-used. The apt manager who ...
  A: Pyotr, I would check everything step-by-step. First, make sure nothing is stuck in the drain under ...
Flapper in a Kohler toilet2/11/2009
  Q: The flapper in my Kohler toilet leaks and I cannot find a flapper to replace it. I have two Kohler ...
  A: Billy, One thing I can always count on is Kohler's love for making multiple types of plumbing ...
well pump2/10/2009
  Q: Recently had the pressure gauge and relay box replaced. We have a light bulb that comes on, on the ...
  A: Jennifer, It could mean that the contacts are stuck or you have an electrical short. I would have ...
installing tubs and kitchen sinks2/10/2009
  Q: I want to install a bathtub and kitchen sink. I would like to know with all your experiences with ...
  A: Esther, Cast iron is extremely durable. It can last easily 30-40 years with the proper care. ...
Sewer Smell in Bedroom2/10/2009
  Q: I live in a 4 floor condo and I am in the garden unit. Right outside my bedroom window is a man ...
  A: Angie, It is possible for your husband's ailments to stem from "bad air" caused by a faulty ...
pvc waterlines2/10/2009
  Q: i recently put a new well down and tied into the original 3/4" line. the line is approximately 12 ...
  A: Ronald, As long as you're using parts of an old line, you will have this discolored water scenario. ...
black liquid in toilet2/9/2009
  Q: i have a split level home with one bath downstairs,two up stairs. yesterday 2/6/09 when i went home ...
  A: Jerry, Thank you for the clarification. In order to determine where the source of the liquid is, ...
bathroom sink gurgles2/9/2009
  Q: Last week we had a bathroom toilet and sink that were plugged and we had someone from roto-rooter ...
  A: Tracy, Did the guy from Roto-Rooter leave you a copy of the video? It would be helpful to you to ...
Hydrotherm heater/ running water noise2/9/2009
  Q: When the heat comes on, the sound of running water through the pipes is very evident. I have a ...
  A: Donna, My mistake. I assumed your baseboard heater is attached to your water system. If it is ...
installing tubs and kitchen sinks2/9/2009
  Q: I want to install a bathtub and kitchen sink. I would like to know with all your experiences with ...
  A: Esther, For kitchen sinks, I prefer a stainless steel sink (easy to clean and inexpensive) or a ...
2 Bathroom Water Problems2/9/2009
  Q: I have plumbing issues in 2 bathrooms, but they are 2 completely separate and unrelated problems. ...
  A: Pamela, Problem #1 - If the shower head is new and you still have the problem, change tactics. My ...
hot water problem2/9/2009
  Q: imhave a 8 unit apartment buliding with an oil fired boileri run the hot water and it changes from ...
  A: George, I'm not sure if you are the tenant in the building or the owner. If you are a tenant, then ...
toilet-snot mystery2/8/2009
  Q: Anthony-- I have a real mystery here I hope you or anyone else can decipher, because I'm stumped. ...
  A: Marco, I have never encountered this situation. What I would suggest is getting a small jar and ...
installing a bidet faucet set2/8/2009
  Q: The diverter/vacuum breaker is designed for a hole 1 1/8" to 1 1/4". Mine is 1 1/8". There was a ...
  A: Rubye, Tighten the nut down as much as you can. It's designed to be a tight fit to prevent ...
Kitchen ceiling leak2/8/2009
  Q: Good morning, We have just discovered a leak in our kitchen ceiling. We live in a bungalow so ...
  A: Dianne, If any penetration in your roof is not sealed properly, then, yes, you get water in your ...
Basement bathroom2/8/2009
  Q: I just recently bought a new house, and finished the basement bathroom. The tolilet works great, but ...
  A: Will, If this is a "new" home, then, the waste and venting should already be installed. If you ...
water pressure2/8/2009
  Q: I only have about 10 pounds of pressure in the indicator valve in front of my blasdder tank, and ...
  A: Ken, Sounds to me like you need to get a well pump and tank specialist to check your situation. ...
toilet-snot mystery2/8/2009
  Q: Anthony-- I have a real mystery here I hope you or anyone else can decipher, because I'm stumped. ...
  A: Marco, Just answered a similar question like this and I'll be glad to copy the answer I gave ...
Height of kitchen pipes2/8/2009
  Q: We're redoing the plumbing in the wall in for the kitchen. How high should the pipes go up in the ...
  A: Sharon, The height of your water stub outs depends upon your finish installation. If you are ...
smitty pan drainage2/7/2009
  Q: I have a 40 gallon water heater with a smitty pan under it. The pan has a drain line in the side of ...
  A: David, I clearly understand your wife's concern. You should not install a check valve on this ...
Hydrotherm heater/ running water noise2/7/2009
  Q: When the heat comes on, the sound of running water through the pipes is very evident. I have a ...
  A: Donna, In the absence of a serious water leak or an active hot water recirculating line, the sound ...
Squeaky Faucets2/7/2009
  Q: How do I stop my bathtub faucets from SQUEAKING when I turn them. Also the shower faucet. They're ...
  A: Gail, I take it that they "squeal" when you turn them on? Oftentimes, this is due to excessive ...
black liquid in toilet2/7/2009
  Q: i have a split level home with one bath downstairs,two up stairs. yesterday 2/6/09 when i went home ...
  A: Jerry, When you are getting black liquid, chances are its' coming from the rubber goods in your ...
Sewer Line for Room Addition2/7/2009
  Q: I am looking for confirmation that my plumber knows what he is talking about. We are adding a new ...
  A: Steve, If the local Administrative Authority (Building & Safety Dept) allows exposed piping, you ...
Kohler Faucet Diverter2/7/2009
  Q: I have a faulty diverter in a single handle Kohler kitchen faucet. My question is how is it ...
  A: Ed, In order to identify the repair instructions for Kohler products, it's good to know the model ...
Brown Bathtub Water2/6/2009
  Q: In the master bathroom and secondary bathroom the water is running brown only in the tubs. What ...
  A: Toni, My guess for the reason you have brown water is due to the condition of your piping. If your ...
setting a steel bathtub2/5/2009
  Q: I am installing a new steel tub in a remodel. I have been told that I should put mortar under the ...
  A: Terry, Install the tub as-is, do not modify it in any way. Hope this helps. Regards, Anthony ...
hot water heater2/5/2009
  Q: I live in an eight year old house in southern Ohio. We just went through several days of snow and ...
  A: Jacqueline, I'm glad it worked out! Your plumber is right, as a rule of thumb most water heaters ...
vibration in pipes2/5/2009
  Q: i have had a viberation in a hall bath for some time in the last week the kitchen has started ...
  A: Shaun, This is called "cavitation". and can occur if there is an obstruction in piping blocking ...
sump pump running too much2/4/2009
  Q: Our house is 30 years old. We have lived here for ten years. (we live in northern New Jersey) Our ...
  A: Susan, I think the key to the mystery lies in the sump pit. When the sump pit was expanded, were ...
Gurgling Drains and Overflowing Toilets2/4/2009
  Q: Sometimes, this strange gurgling/bubbling sound will come from deep in the various drains in my ...
  A: Matti, Bubbling & gurgling noises are a definite sign that the main waste line from your unit is ...
mixit shower - little water2/4/2009
  Q: I have a Mixit shower valve that does shut off completely, however, it only trickles with water when ...
  A: Merrie, Are you sure you installed the replacement valve correctly? Pull it out and investigate ...
water heater element2/3/2009
  Q: what should the ohm reading be on a heating element i am reading 15.3 on my top element and 14 on ...
  A: Jeff, The electricity readings on an electric water heater can vary by model. May I suggest doing ...
Low/no flow in one-handle kitchen faucet2/3/2009
  Q: In my less-than-1yr-old American Standard single-handle kitchen faucet (see attached PDF) the hot ...
  A: Steve, I believe you are right on point with your reasoning. By process of elimination, you'll ...
irrigation line tie-in location to well/ pressure tank2/3/2009
  Q: I’m putting in a new garden and need to bring out a water line for irrigation. Our well is about ...
  A: Jack, To run an irrigation system efficiently, you need to have pressure, even when the targeted ...
Sealant around the tub2/3/2009
  Q: The caulking or grout ....I am not positive what it is, is crumbling and I wanted to replace it. I ...
  A: Shelly, Oftentimes there are small bits of debris in the cavity after you've removed the grout/ ...
Cold water faucets run hot2/3/2009
  Q: Recently I noticed that when I try to run cold water in either the kitchen sink or an upstairs ...
  A: Francis G., You may be experiencing "bleed through". This occurs when the valve stems are worn or ...
shower drain2/3/2009
  Q: The shower drain on one of my showers is leaking underneath at the p-trap, it's coming from around ...
  A: John, This sounds like a fiberglass showerbase you're referring to. Let me know if I'm correct. ...
Replace 22/2/2009
  Q: I have a 2 inch cast iron vent pipe that has been cracked. I would like to replace this with PVC. ...
  A: Derek, The pipe clamp is attached at the base of the pipe either against the roof (which is ...
No hot water in shower/tub combo, but hot water in sink2/2/2009
  Q: I purchased a new construction home in 2005. However this past month, the guest bathroom's ...
  A: Zhad, Since this bathroom is not used much, it's possible you've got some debris inside the valve. ...
hot water heater2/2/2009
  Q: I live in an eight year old house in southern Ohio. We just went through several days of snow and ...
  A: Jacqueline, Any time your water heater leaks, it's only a safety precaution to have it ...
cold water in bathtub is erratic2/2/2009
  Q: Why doesn't the cold water come on full force when we turn it on? We usually have to wait a few ...
  A: Edward, If your home has galvanized piping, you could have the feed line to the fixture or the ...
Replace 2" cast iron pipe2/1/2009
  Q: I have a 2 inch cast iron vent pipe that has been cracked. I would like to replace this with PVC. ...
  A: Derek, Wow! I haven't seen an above-ground piece of cast iron this bad looking in a long time! ...
Hot Water Recirculating System / Overflow2/1/2009
  Q: First off, please excuse my lack of knowledge in the area of plumbing. Last week we had an Instant ...
  A: Charles, The pipe you described sounds like the discharge pipe from your water heater's ...
DWV pipe under sink might be leaking1/31/2009
  Q: I found water under the kitchen sink and rooted around to find that the cap on the DWV pipe stubbed ...
  A: Kevin, The DWV cap should not be loose. If I understand the situation, this cap must be for a ...
Shower & Toilet back-up1/31/2009
  Q: My showers and toilets are constantly backing up. It starts with the water slowly draining in my ...
  A: Ashley, Yes, there is definitely a serious problem goin on in your waste system. It could be roots ...
pulsating water1/31/2009
  Q: Two weeks ago, my water started pulsating when turned on (surges, then lets off, surges, etc.). I ...
  A: John, Your pump may only need adjustment, however, sometimes depending on its' length of service, ...
water well pressure switch1/31/2009
  Q: I just installed A new pressure switch on my bladder tank.It is A 40/60 it will not kick on.Ihave ...
  A: Butch, How much of a demand did you put on the system? Did you open a tub or shower? With the ...
well pump1/30/2009
  Q: our well pump continuously runs. Please give me an idea as to where to start to figure out why. ...
  A: Ann, One of the reasons the pump is running is if the high/low cutoff switch on the pump is bad. ...
Toilet flange1/30/2009
  Q: I need to replace the flange. The existing pipe from the flange is a straight piece of lead pipe ...
  A: Jim, one more thing - Lead is very malleable or bendable and may leak. If you are going to repair ...
Holding tank pump1/30/2009
  Q: I have a water holding tank in my basement that has not been used for at least a year. I have now ...
  A: Holli, If you have a pressure tank and it's gauge is reading zero, then you will have to ...
Well losing pressure1/29/2009
  Q: We have a well with a submersible pump at about 15 years old. Lately we have had low water pressure. ...
  A: Darryl, You may have an issue with your pressure tank. When you adjust the limit switch on the ...
Gurgling toilet1/29/2009
  Q: I see that someone asked about a gurgling toilet problem and was told to check to see if there is a ...
  A: Jan, Just what's needed... a whining toilet! All kidding aside, older homes like yours were made ...
water leak in my garage behind hose spicket1/28/2009
  Q: I have a hose hookup in my garage. The hose has been hooked up to it since we bought the house a ...
  A: Tarra, Yes, it's possible you may have cracked or tweaked the piping when you "undid the hose". ...
Leaking Delta faucet1/28/2009
  Q: ..have a dual handled Delta faucet in my bath room sink. It is aprox. 3 years old...cold water ...
  A: Mimi, First thing on your list of things to do is, "toss that plumber's number in the trash"! ...
replacing shower valve body1/28/2009
  Q: I have a moen shower single knob. Can I replace the valve body,and if so how do I remove it.
  A: Keith, The answer is: It depends. It depends if the shower has a closet behind it or the outside ...
Water supply line to cabin1/28/2009
  Q: I am building a cabin with a rural water supply coop. they have installed a 3/4 meter at the road. ...
  A: Mike, This sounds like a wonderful project, however, I don't think the answers you seek can be ...
Shower pressure balancing valve1/28/2009
  Q: I have a Kohler K306KS valve that has been in my new shower for about 1 year. My issue is that ...
  A: Mark, I hope the valve was installed in accord with Kohler's recommended installation instructions ...
whirlpool bathtub jet leak1/27/2009
  Q: I have American Home Shield and they sent 2 different plumbers out to tell me the same thing - there ...
  A: Sondee, Honestly, 99.9% of the plumbers in this business will not attempt a repair on a spa tub of ...
Hot Water Plumbing1/27/2009
  Q: I have a hot water supply problem to my kitchen sink and to the toilet in one bathroom. I suspect a ...
  A: Larry, It would probably be best to have a couple of reputable, licensed plumbers come out and ...
Toilet flange1/27/2009
  Q: I need to replace the flange. The existing pipe from the flange is a straight piece of lead pipe ...
  A: Jim, You must be on the East Coast. Lead piping was a favorite of the Dutch plumbers back in the ...
surge1/27/2009
  Q: We live on a street that is in-line between the water pumping station and our local water tanks. It ...
  A: Michael, Wow, what a mess! Since most water purveyors WILL NOT care for your side of the meter, ...
Water well issue1/27/2009
  Q: I have a water well outside my house, and I hear noise coming out, of it, as if water goes through ...
  A: Dennis, The fact that you are losing pressure in your system and hearing water suggests a problem ...
plumbing1/26/2009
  Q: I have a water softner system (salt type)attached to my domestic water pump. I just recently changed ...
  A: Art, This situation can happen when the pressure tank and the pump are not balanced to each other. ...
water pressure tank1/26/2009
  Q: is there a way to increase the water pressure in my water pressure tank?
  A: Sharyn, Yes, there is. There is a nipple at the top of most recently made pressure tanks. You can ...
Install Moen 7560 Single handle (spray)1/26/2009
  Q: I'm installing a single handle faucet at the corner of the sink. The sweep of the faucet extends ...
  A: Jim, The answer to your question is no. Hoever, in times past when I've had these type of ...
well system1/26/2009
  Q: The other day my husband and I came home with some fire wood and we parked in the back yard. We ...
  A: Krista, The answer is yes, especially if the line is copper. Most cars, even small ones are over ...
no cold water in kitchen tap1/25/2009
  Q: My kitchen tap only has hot water coming out, but no cold water. The 2nd floor bathroom and ...
  A: Andy, Did you try blowing air through the faucet to the bottom of the supply tubing to see if you ...
inside sewer pipe1/25/2009
  Q: my piper is leaking down my wall in the basement amd the sewer pipe is over 100 years old . i was ...
  A: Tina, No doubt your waste piping is cast iron, given the fact it's that old. You can replace it ...
well x trol1/25/2009
  Q: A few more questions! Can you purchase to big of a well x trol tank? If I purchased a larger one ...
  A: Michael, Yes you can overbuy any equipment, that's why the well systems are married with just the ...
toilet pipe leak1/24/2009
  Q: I replaced the floor in my bathroom about 8 months ago and lifted the toilet to do so - reinstalled ...
  A: Jennifer, Congrats on taking on the job to install the flooring and re-installing the toilet. The ...
Loss of water pressure after replacement of city lines1/24/2009
  Q: Last week the city replaced water lines in front of my house with new copper piping. Since they ...
  A: Emily, Water companies are notorious for this. You will need to blow out each fixture that is ...
water meter1/24/2009
  Q: my water meter has a red arrow on it which reads 0 to 9 the red arrow is at 9 ,it that a prombel to ...
  A: Jim, The water meter in most communities is usually the property of your local water purveyor. It ...
Basement Bathroom Venting1/24/2009
  Q: I am planning to finish the bathroom in my basement. The rough in plumbing was stubbed out by the ...
  A: Brian, Thank you for the clear picture. You will have to build a soffit around the vent pipe and ...
sink plumbing1/23/2009
  Q: i was wondering if it was possible to run a kitchen drain down in the floor instead of through the ...
  A: Steve, Yes you can do this, however, you need to tie into the vent system also. Are you planning a ...
Basement Bathroom Venting1/23/2009
  Q: I am planning to finish the bathroom in my basement. The rough in plumbing was stubbed out by the ...
  A: Brian, Is this pipe 3/4 inches in diameter? If it is, then it was probably for a mascerating ...
Cleaning drains1/23/2009
  Q: I have several rentals with old plumbing,I am thinking of buying a power drain auger (or snake) Can ...
  A: Guy, There are many manufacturers and many different types of drain cleaning equipment from power ...
Toilet flushing1/22/2009
  Q: When flushing a toilet on the second floor of my house there is a groaning in the pipes that lasts ...
  A: Bud, The groaning you're hearing is perhaps because of water pressure being re-established at the ...
Sewage smell1/22/2009
  Q: We just moved into our house and in our master bath there is a horrible sewage type smell. Someone ...
  A: Amy, In these cases, it would be best to hire a reputable, licensed plumber to investigate this ...
breakdown of materials1/22/2009
  Q: I am curious as to wether chewing tobacco will breakdown in a standard septic system when flushed ...
  A: Gary, Anything bio-degradable can be broken down in a septic tank, provided you are making sure to ...
Glacier bay faucet1/22/2009
  Q: I have a Glacier bay faucet on my kitchen sink. When I turn it on, it squeals and the pressure isn't ...
  A: Daniel, Sounds like you have some debris in the unit, either in the body of the faucet or in the ...
Kitchen Sink1/22/2009
  Q: I had a new kitchen sink put in 3 years ago, and it has become partially clogged with grease. Is it ...
  A: Lawrence, If by Drano, you mean "Liquid Drano", then yes, it's okay to use it. Very carefully. ...
Toilet Sink1/22/2009
  Q: My toilet sink makes flushing noise every 5-10 minutes. But when I check the sink/bowl, the water is ...
  A: Yes Manish. What's happening is you are losing water in the tank, not the bowl. That is why you ...
tub and shower1/22/2009
  Q: my tub and shower cold water handle stripped and shut off flange will not operate . went to plumbing ...
  A: Richard, This sounds bad. If the handles are stripped as you said, then, it is time for a new ...
odor1/21/2009
  Q: have a 2nd floor washing machine (fairly new)..midway through a wash BUT only 1 out of 5 or 10 times ...
  A: Yes, it is possible the vibration spills some of the water in the p-trap into the drain and allows ...
Pressure test1/21/2009
  Q: I'm going to remodel a bathroom and plan convert some galvanized drain line into PVC. I am planning ...
  A: Depending upon how your piping system is set up, I can't recommend the best way to set up your test. ...
foam under tub1/21/2009
  Q: Our tubs are making crackling noises and have some hair line cracks at the drain. I want to try ...
  A: James, Stop what you are doing and put down the drill & expansion foam! My friend, I don't know ...
Well pump motor1/21/2009
  Q: How can I remove motor on Myers well jet pump? I have disconnected the electric and removed the 4 ...
  A: Cris, I'm sorry, Cris, I do not work on the pump motors, just the piping. You'll have to get a ...
pipe clatter1/20/2009
  Q: In one of my 3 baths when running hot water at the sink, after the water heats completely, I get a ...
  A: Paul, There is nothing to repair. What you're hearing is the pipe expanding and contracting in the ...
sediment in water1/20/2009
  Q: i can see sediment at bottom of the toilet and when i run bath water it is left over after i drain ...
  A: Jayson, I think you'll need a whole house water filter, unless your house has galvanized steel ...
Removal of anti-syphon device from hose bib1/20/2009
  Q: I have 2 hose bibs that are spraying water every where when they are turned on. It appears that I ...
  A: Bob, If you do this, odds are you'll ruin the hose bibbs. These type of devices have a set screw ...
Hot water1/19/2009
  Q: We have moved in to a new home a few month ago. One of the things we found is it takes forever to ...
  A: Joe, Yes. You need to install a recirculation system. Basically, this is a water line connected ...
Sewer Gas Smell1/19/2009
  Q: I have had a musty sewer gas smell coming from the wet wall between my kitchen and bath from about ...
  A: Jason, I suppose you could use a fog machine, however, vents don't push much in the way of air ...
odor1/19/2009
  Q: have a 2nd floor washing machine (fairly new)..midway through a wash BUT only 1 out of 5 or 10 times ...
  A: You're welcome Harvey. I'm as baffled about this inconsistency sometimes as you are. By the way, ...
Cold shower only1/19/2009
  Q: I was hoping that you could help I have recently installed a new thermostatic shower at home. This ...
  A: Jacques, Sorry to take so long getting back to you. I've done a bit of research and it looks to me ...
Hose Bibbs1/19/2009
  Q: I live in California and would like to know what is the maximum height a hose bibb can be set at. ...
  A: Matthew, From that standpoint, there is no height restriction, however, the hose bibb should not ...
Burnham Heater not turning on - Works when1/19/2009
  Q: Last year our home heater worked fine. This past November, it did not turn on. Here's some ...
  A: David, To clean the vent piping, you'll have to disconnect the exhaust vent piece-by-piece, ...
breaking loose a galvanized pipe1/19/2009
  Q: Anthony, I am struggling to break loose a piece of 1/2" galvanized pipe from an elbow. It's in a ...
  A: Jason, Sorry to get back to you late with this one. Here goes. If the piping is bending, you are ...
Just installed new water heater1/18/2009
  Q: I would like to know why after we just had water heater replaced the water is not flowing in one of ...
  A: Donna, You may have debris stuck either in the water line feeding the faucet or the aerator is ...
Moving a toilet1/18/2009
  Q: Anthony As part of an extensive bathroom remodeling project, I would like to re-locate a toilet ...
  A: Wayne, Congratulations on taking on such a tough project. You'll learn a lot. It's always good to ...
Dripping bathtub faucet1/18/2009
  Q: Our bathtub faucet is dripping and I would like to know how to fix it. The actual stem itself is ...
  A: Amber, What has probably happened is the gasket inside the spout (you called it a stem) is worn ...
Vacation Water Turn Off1/18/2009
  Q: I live in Chicago area and we have experienced very cold weather. I'm leaving on a 2 week vacation ...
  A: Mike, It's good to keep the temperature inside your home as high as necessary to prevent freezing, ...
pressure tank1/18/2009
  Q: I have a busted bladder in my tank. i would like to get a new one but im told i need a sample ...
  A: Lynn, I'm sorry to get back to you late. If you contact a well company, they usually can do the ...
Plumbing Outside faucet1/18/2009
  Q: I have an outside faucet that the brass part of the spigot is busted and leaking on the outside of ...
  A: J.C., The brick touching the pipe can transfer cold, however, the solution I'm referring to ...
Sewer Gas Smell1/18/2009
  Q: I have had a musty sewer gas smell coming from the wet wall between my kitchen and bath from about ...
  A: Jason, If the smell is in the wall, odds are its the vent for the toilet. This vent starts at ...
Mobile Home Septic1/17/2009
  Q: A few days ago, my son went into the bathroom and said that the toilet was full?! I was confused. So ...
  A: Jane, First of all, NEVER, EVER use Drano for these type of systems. They are delicate and Drano ...
no hot water1/17/2009
  Q: We currently do not have any hot water. Our crawl space is insulated where the main pipes are but ...
  A: Laurie, If your water heater is not thermally protected, it's possible that its' piping is frozen. ...
plumbing well pumps1/17/2009
  Q: My home is about 5 years old. Recently, my well pump was coming on every 5-6 seconds. the pressure ...
  A: Kevin, Sometimes the pump's high/low cut off switch needs adjustment. To do this correctly the ...
Plumbing Outside faucet1/17/2009
  Q: I have an outside faucet that the brass part of the spigot is busted and leaking on the outside of ...
  A: J.C., To save money and time, it's probably best to open the wall inside to observe the piping ...
no water in toilet tank1/17/2009
  Q: our toilet was fine then it wasnt.there is no water filling the tank,we cant here it running or ...
  A: Terri, Perhaps the line coming to the toilet or the angle stop is frozen. Shut the valve off, ...
water line blockage1/17/2009
  Q: I have what I believe is a blockage between the hot water tank and my kitchen sink. All other ...
  A: Brian, Yes, I do. You probably have debris stuck in the shut off valve under the sink. You'll ...
Bathroom Faucet1/17/2009
  Q: This morning when I tried to turn on the hot water in my bathroom sink, nothing happened, no water. ...
  A: Joni, Just a couple of questions so I can best understand what's going on: 1) Do you have any part ...
Pressure test1/16/2009
  Q: I'm going to remodel a bathroom and plan convert some galvanized drain line into PVC. I am planning ...
  A: Mark, This is a lot simpler than it sounds. Essentially, anytime you make a permitted addition to ...
water leaking out of bathroom top vent1/16/2009
  Q: what does this mean? water was leaking out of the ceiling from the vent where the fan is located. ...
  A: Noelle, Is it raining when you see the water? Then perhaps your roof flashing is not properly ...
plumbing1/16/2009
  Q: I had a leak in a hot water pipe that was found in the wall and under the slab. The water was ...
  A: Doreen, The cheapest fix to seal up a hairline crack would be to use "Marine Epoxy". This is a one ...
Dishwasher Not Draining Properly1/16/2009
  Q: My 6 month old dishwasher suddenly stopped draining properly. After each load there is water ...
  A: Shawn, Just had this occur to a client of mine. They tried everything you mentioned and then ...
Shower Head - Same in US and Canada?1/16/2009
  Q: We're trying to figure out if a shower head purchased in the US will fit a shower in Canada (and if ...
  A: Matt, I think you're right. It depends upon the thread size, however, it can also depends upon ...
why the whine?1/16/2009
  Q: We enlarged our master bath. Before we had a 3/4 bath. We added a separate tub. We reconfigured ...
  A: Lou Ann, The "whine" or sometimes "moan" that occurs is due to water friction. As water is used in ...
low hot water in shower (not pressure)1/15/2009
  Q: I have my hot water tank set at 130. The separate bathtub gets hot water so that I have to turn it ...
  A: Melody, These type of shower valves are temperature and pressure balanced. This means that if the ...
Burnham Heater not turning on - Works when "jump" started1/15/2009
  Q: Last year our home heater worked fine. This past November, it did not turn on. Here's some ...
  A: David, Thank you for a complete picture of the issues you're having. If I read this correctly, you ...
Frozen shower drain1/15/2009
  Q: Our shower drain froze somewhere during a cold snap/cold wind period. Our local home center said to ...
  A: Lon, Why didn't you use scalding hot water to help melt the ice? At this point, it may be ...
Hose Bibbs1/15/2009
  Q: I live in California and would like to know what is the maximum height a hose bibb can be set at. ...
  A: Matthew, Great question... According to the UPC (Uniform Plumbing Code), Section 603.4.7 - Potable ...
Drain Pipe Diameter1/15/2009
  Q: What is the smallest diameter drain pipe that I can use for an upstairs bathroom sink drain? Thanks ...
  A: Mike, If you are talking about the drain line from the p-trap to the drain in the wall, it is best ...
Frozen hose bib1/14/2009
  Q: I have a freeze proof (I think) on the back of my house. I just went outside to disconnect the ...
  A: Randy, We suffer with this situation in our part of California too. Using a hairdryer to melt the ...
Well pump issue1/14/2009
  Q: I have a well pump with a pressure tank. After just a few seconds of the water running the pump ...
  A: Joe, Depending upon the age of your system, you could have a pressure tank that's water logged or ...
p-traps1/14/2009
  Q: I had two cultured marble showers installed and the builder did not put in p-traps. I know I have ...
  A: Carolyn, This situation makes me furious! I am REALLY MAD... How could anyone claiming to be a ...
odor1/14/2009
  Q: have a 2nd floor washing machine (fairly new)..midway through a wash BUT only 1 out of 5 or 10 times ...
  A: Harvey, Sometimes, homes with 2nd floor laundries have a floor drain to prevent flooding should ...
sump pit location1/14/2009
  Q: I have bought a house that is subject to inspection. It is 25 year old subdivision and the inspector ...
  A: Charlene, Any time you are making a major purchase like a home or used car, you want to afford ...
low water pressure1/13/2009
  Q: I have low water pressure just for cold water and only on the faucet in my sink. I had a new faucet ...
  A: Hey Kris, Did your plumber check the flow through the shut off valve and supply hose first? This ...
Moen single handle faucet adapter broke1/13/2009
  Q: Whyms I have a Moen single-handle kitchen faucet, model number 7400. The handle adapter broke ...
  A: Tim, As much as I love Moen faucets for ease of use and repair, they CAN be a nightmare at times. ...
Sump pump set-up1/13/2009
  Q: During storms my sump pump can work almost non stop. Right now I'm just using whatever the builder ...
  A: Jim, Seems to me that your sump pit is adequate, however, if you are getting that much rain, then ...
water pressure1/13/2009
  Q: Recently our water pressure started surging, the temp stays normal just surges. We recently ...
  A: Tnja, My guess is it's the pressure regulator. Please have it checked by a reputable & licensed ...
washing machine hook up valve1/12/2009
  Q: My cold water hook up valve for my washing machine is leaking from the handle. How do I fix this? ...
  A: Kerrie, Here is one way: Turn off the water to the house and drain the cold water from the front ...
Low hot water supply1/12/2009
  Q: Our 15 year old house water heater still gets the water hot enough, but it runs out way sooner that ...
  A: Dave, First, try to flush it out. This is easily done by shutting off the water into the heater ...
Faucet Aerator Issues1/12/2009
  Q: I just installed (by myself, thank you!) a new kitchen sink faucet. I attached a new nozzle ...
  A: Victoria, I'm sorry this happened to you. It really is frustrating when this happens to ...
plumbing1/12/2009
  Q: I had a leak in a hot water pipe that was found in the wall and under the slab. The water was ...
  A: Doreen, I would say its' providential that you had the water leak in order to find a more serious ...
VACATION HOME1/12/2009
  Q: HAVING A SIX BED/SIX FULL/2 HALF HOUSE BUILT IN UPSTATE NEW YORK. (GETS PRETTY COLD IN THE ...
  A: Since you're in the beginning of building your home, it's easier to make design changes that ...
can't plunge toilet w/square outlet1/12/2009
  Q: My husband and I recently moved into a 15 year house which has two Briggs 1.5 toilets. We have tried ...
  A: Michelle, Yes, there are specialty plungers available. At most plumbing supply stores (where ...
Water softener1/11/2009
  Q: Our Sears water softener is about 5 years old and I just noticed that there is water standing on top ...
  A: Jack, By "standing on top of the salt in the tank", I take it that the water level is above the ...
Cold shower only1/11/2009
  Q: I was hoping that you could help I have recently installed a new thermostatic shower at home. This ...
  A: Jacques, One of the most frustrating things in the world is plumbing that doesn't work when you ...
kitchen sink backup1/11/2009
  Q: I started to notice that when my dishwasher drained, it was starting to come up into my kitchen ...
  A: Stacy, Depending upon who did the snaking, they may not have gotten all of the problem. Sometime ...
plumbing gasket1/10/2009
  Q: I purchased a home that has a McPherson flush up a toilet that will "up-flush" with just water ...
  A: I totally understand your situation. For situations with minor leaks, here is a quick and dirty ...
washer/dryer relocation1/10/2009
  Q: My washer and dryer are in the garage and I want to build a utility room off of the kitchen and put ...
  A: Michelle, Anything is possible, only time will tell if its' probable. This type of addition ...
PVC drain in basement1/10/2009
  Q: I have a fairly long kitchen sink pvc drain line that goes approx. 16 feet one direction and then ...
  A: Bob, I'm surprised you didn't have problems before now. According to your narrative, your total ...
leaky shower arm1/10/2009
  Q: We own an 8 year old modular colonial and have been dealing with a leaky spraying shower head. So I ...
  A: Liza, Apparently the problem is your valve. You are experiencing 'bleed through' from the valve, ...
pump problems1/10/2009
  Q: I noticed a continual strange noise coming from the ejector pump during a heavy rain last week. I ...
  A: Glenda, About the only way to determine if there is a problem with a sewage ejector is to remove it ...
plumbing gasket1/10/2009
  Q: I purchased a home that has a McPherson flush up a toilet that will "up-flush" with just water ...
  A: Sorry Ed, I don't have much experience with these type of water closets (toilets). I've done some ...
Overflow Tube1/10/2009
  Q: The overflow tube in my toilet tank seems to have broken off at the bottom (well, not "seems", it ...
  A: Aymie, I understand your dilemma. Keeping everybody happy starts with having plenty of bathroom ...
poor water pressure1/9/2009
  Q: The main water line comming into my house, a 1" pvc pipe broke. I dug up the line and repaired it ...
  A: Don, Did you check the water pressure at the regulator? It should normally be 55-65 psi, if it is ...
Toilet - After flushing noise1/9/2009
  Q: I moved into a 9-year old home that has 1 floor. I have 2 1/2 bathrooms (2 on the top floor and 1/2 ...
  A: Kiran, This is a form of "water hammer", that is vibrations occurring when water is used and the ...
buzzing noise in plumbing1/9/2009
  Q: For about a month now, the plumbing in our house has been making buzzing noises. The noise begins ...
  A: Trudy, Noise in water piping systems, comes from one of two sources: Excessive pressure and debris ...
poor water pressure1/8/2009
  Q: The main water line comming into my house, a 1" pvc pipe broke. I dug up the line and repaired it ...
  A: Don, When you turned the water "on", how fast did you do this? Most homeowners want to be done ...
water surges1/8/2009
  Q: I live in a trailer park but own my trailer. When I moved my trailer to the park which has town ...
  A: You're welcome Eugene. My guess is that the water company may be using meters that are antiquated ...
Main sewer pipe clog1/8/2009
  Q: Anthony, We recently experienced a blockage in the main line that caused overflow into our basement ...
  A: Scott, Sorry you had this experience. However, what is good out of this situation is that you ...
shower drips1/8/2009
  Q: After taking a shower in my master bathroom shower, it drips alot. before it was only a little. Is ...
  A: Eddie, Some of the reasons showers drip AFTER you're done is because of siphoning. Some water is ...
hot water flow to two showers and one sink1/8/2009
  Q: I have very low hot water flow to two showers (not the tub spouts, just the showers) AND to one ...
  A: Alicia, I meant to ask you if you home is single level or two-story. If the lines are undersized, ...
plumbing probloems with a well1/8/2009
  Q: We are having a problem with our well system. 2 days ago after a real big rain my wife told me she ...
  A: Ken, Most well systems suffer at one time or another with discolored water. Remember, the water ...
water surges1/8/2009
  Q: I live in a trailer park but own my trailer. When I moved my trailer to the park which has town ...
  A: Eugene, Thank you for being thorough. Many people suffer at the hands of water purveyors in their ...
Well system and pressure1/7/2009
  Q: I've got a well in which the water pressure is controlled at the well head via a digital control ...
  A: Brian, I would first check the cut on and cut off pressure from the booster pump. Ideally, you ...
My water is dark blue in color and has particles1/7/2009
  Q: Yesterday afternoon my wife was cleaning both upstairs tubs. She called me and told me blue water ...
  A: Eddie, This is curious. Water should never be blue, green or red! Are you sure there was no work ...
Water heater/plumming1/7/2009
  Q: I changed out my faucet in my bathroom and I had to close the valves in order to do so. After ...
  A: Nhut, Depending upon the age of your piping system and how fast you turned on the water after you ...
pump noise1/7/2009
  Q: installed new pump and pressure tank,when it starts it sounds like a door closing kinda of a ...
  A: John, Thank you for detailing out the piping system. First of all 1/2 inch is too small for a main ...
Cleaning out calcium deposits from your lines1/6/2009
  Q: Unfortunately I did not drain my water heater each month so I now have calcium deposits (I think- ...
  A: Jonathan, Sometimes the water will flow clear during this operation, because the calcium has ...
toliet shut off1/6/2009
  Q: I replaced the float system in the toliet and now the toliet does not want to fill. The shut off ...
  A: Byrnes, Good analysis. Test the pressure first, then once you have that answer, you'll know how to ...
no cold water pressure1/6/2009
  Q: .. I live in an older model mobile home and I was having problems with my HOT water pressure ...
  A: Rhonda, Mobile homes typically have plastic piping. On the off chance yours has metal piping, you ...
Pressurizing water tank1/6/2009
  Q: It seems the old conventional water tank in our house has become water logged (the well pump cycles ...
  A: Jonathan, First, you'll have to make sure you know the cut on pressure for the pump. Then your in ...
Washing Machine drain to small1/6/2009
  Q: My washing machine drain is 1-1/4" and runs approx. 70' underneath a concrete slab in the basement. ...
  A: Keith, A more permanent solution would be to develop a bypass if possible. A clotheswasher puts ...
kitchen sink backing up1/6/2009
  Q: I am having a problem with my kitchen sink. I have a sink with a garbage disposal that slowly ...
  A: Kelly, With a 100 foot snake, your husband should have easily knocked out the stoppage, unless the ...
Noise in Pipes1/6/2009
  Q: Can thermal expansion/contraction cause noise in pipes. I have a PVC pipe in one of the bathrooms ...
  A: Bob, Yes thermal expansion can create noise. I would call a licensed plumber to get his opinion. ...
Bleeding air from gas hot water heating pipes1/5/2009
  Q: ..I have water in my hot water baseboard pipes, and the associated "banging". Three zones. I'm ...
  A: Steve, These systems can be delicate to balance and really should be done by a professional. I ...
Cleaning out calcium deposits from your lines1/5/2009
  Q: Unfortunately I did not drain my water heater each month so I now have calcium deposits (I think- ...
  A: Jonathan, Bravo for cleaning out your water heater! Most people neglect this for years and then ...
sump pump code1/5/2009
  Q: If we were to install a sump in a crawl space and have it drain through the block wall via PVC ...
  A: John, First of all, this type of system CANNOT be exposed to public areas, especially if it carries ...
just fixed leak in drain; toilet flushing slowly1/5/2009
  Q: I just fixed a pipe in the backyard that was allowing water to drain up through the ground. Found a ...
  A: Jonathan, The vertical pipe you found is called a "cleanout". It is used by plumbers to snake out ...
deep-well problems1/4/2009
  Q: I live in the country and have a well which I'm told is deep well because it has two pipes coming ...
  A: Sarah, Sounds to me like you're working with an older system. May I respectfully request that you ...
how water flow to two showers and one sink1/4/2009
  Q: I have very low hot water flow to two showers (not the tub spouts, just the showers) AND to one ...
  A: Alicia, As for the showers, you might still have the flow restrictors in the shower heads. If you ...
copper elbow leaking1/4/2009
  Q: The copper elbow in side the wall in my master bath is leaking. I can not solder to fix it because ...
  A: Ian, Soldering inside of a wall cavity and evacuating water properly in this instance is the job of ...
toliet shut off1/4/2009
  Q: I replaced the float system in the toliet and now the toliet does not want to fill. The shut off ...
  A: Byrnes, Hats off to you mate for taking on the toilet as a project! I really love to see folks ...
In-house Water Filtration System1/4/2009
  Q: We installed the above system in our home approx. five years ago. It worked well and silently up ...
  A: Linda, After 5 years, most systems like these are not under warranty. However, not knowing if it ...
pump noise1/3/2009
  Q: installed new pump and pressure tank,when it starts it sounds like a door closing kinda of a ...
  A: John, You may have a situation where the line from the well area is either too big or too small. ...
PLUMBING LEAK1/3/2009
  Q: I reside in the Pacific NW. Recently, we had an unusual cold spell for our area. To weatherize a ...
  A: David, Could be both. The air cavity in between floors can translate latent air temperature so ...
Plumbing - Loud Supply line1/3/2009
  Q: My house is about 10 years old. It's a two story with an unfinished basement. Recently, I replaced ...
  A: Darron, Sometimes if the pressure setting is too low or high on the pressure regulator, you will ...
smell1/3/2009
  Q: There is a nasty smell which eminates from the washer connection. Is this due to improper ...
  A: Chris, This is probably due to ventilation. It will take some investigation and sniffing around to ...
well pump1/3/2009
  Q: my grandfathers house is over 60 yrs old. After heavy rain and snow melt off last week the tank ...
  A: Greg, This IS a job for a professional. Know doubt the change in weather finally put the whammy on ...
Sediment in master bath tub1/3/2009
  Q: I have a rust colored sediment in the water of my master bathtub, it doesn't seem to be coming out ...
  A: Sue, The only time this situation occurs is if you have "mixed" piping. This is when you have ...
Hot water only in shower1/2/2009
  Q: I have an issue in the Master Bath. The shower and bath tub are seperate. I only get hot water in ...
  A: Billy, This is another case of "Wrong Way Plumbing", and I'm sorry you are feeling it now. May I ...
frozen sewer1/2/2009
  Q: hi i have a frozen sewer line and drano did not work do you have any ideas
  A: Matt, Drano does not un-freeze lines. It's intended use is to breakdown soap scum and small bits ...
Faucet Cartridge question...1/2/2009
  Q: I am wondering if there is any standardization regarding faucet cartridges. Someone I know is after ...
  A: Dave, The real short answer is NO. The faucet and tub/shower valve companies purposely make it so ...
Water Heater1/2/2009
  Q: I would like to know if anyone makes a lowboy electric water heater in the 38/40gallon range with ...
  A: Dave, I recommend few models in water heater. Bradford-White and Rheem being among the best in ...
draining water pressure tank1/2/2009
  Q: we are leaving for a few months and we are going to drain our water, pipes, etc. How do we drain ...
  A: Dennis, After you shut down your well tank, submersible pump and booster pump, you should be able ...
New Shower fixture; low flow1/1/2009
  Q: I recently had my bathroom remodeled, and the original contractor (who was fired for incompetance) ...
  A: Mike, I can empathize with you. Many times I've had to go behind other plumbers who wore out the ...
Hot water heat not working1/1/2009
  Q: I'm able to get hot water at my faucets but my baseboard heat which is on the same system all in one ...
  A: Eammon, One thing I've learned over the years is don't take anything for granted. The fact that ...
Kohler Kitchen Faucet Model Fairfax K-121711/1/2009
  Q: Anthony: About every 2nd or 3rd time we lift the kitchen faucet handle to start the water flow we ...
  A: Biil, Trust me, even professionals like myself are at a loss sometimes with faucet designs and the ...
Graywater Line Vent?1/1/2009
  Q: a quick question here. I have a graywater line going through my crawlspace, and it has a "t" ...
  A: Apparently, this vertical pipe IS a vent for the graywater line and although it is not to code, it ...
using toilet vent as shower drain1/1/2009
  Q: I am remodeling a bathroom on our second floor. Can I drain a new shower through a 2" vent from a ...
  A: David, Sorry David, you can't. This is considered a vertical wet vent and bears special ...
Graywater Line Vent?12/31/2008
  Q: a quick question here. I have a graywater line going through my crawlspace, and it has a "t" ...
  A: Dan, Please help me understand this better. If the line in the crawlspace is clearly marked "Gray ...
lift station problem12/31/2008
  Q: The alarm on our lift system sounds if I use the bathroom on our lower level or if I do our laundry. ...
  A: Jan, I feel your pain. Nothing worse than an alarm (fire, low water level, etc) going off when you ...
I hear water running when circulator turns on12/31/2008
  Q: I have the same problem as Nicola from the last post. When the circulator turns on, I hear the water ...
  A: Paul, Some sound is natural for these systems, that being said however, keep a vigilant eye out for ...
low water pressure12/31/2008
  Q: My tank is an MYERS WELL/TROL by -Amtrol C-2J52-12 12GPM. After replacing a cupple of cracked lines ...
  A: Mark, Seems like you duplicated your question. I've included my previous answer and one ...
water pressure low12/31/2008
  Q: Anthony, I had a nipple brake after the main shut off for the house. While repairing that, another ...
  A: Mark, Pressure tanks and booster pumps can be tricky. Factors such as age and even weather can ...
Sewage Pump replacement12/31/2008
  Q: I have a bathroom in the basement installed by the previous homeowner. It exhausts into a pit in ...
  A: Mike, Hats off to you mate for desiring to do this yourself. However, because of the amount of ...
Clean out plug12/30/2008
  Q: We cannot find the clean out plug for our home. We live on a corner lot and have check the flower ...
  A: James, If you live in a newer housing tract, then the developers most always will place a marker on ...
New sump pump keeps going off/on - dry weather12/30/2008
  Q: Our old sump pump died last week and my husband installed a new one w/ a pressure sensor (not a ...
  A: Jules, Since the pump is new, usually they come with a warranty. I would suggest checking the ...
Low pressure in the shower head12/30/2008
  Q: We have a full bathtub with a shower head. There is a knob on the bathtub faucet that we pull up to ...
  A: Gina, This type of problem is really an easy fix. What you described is a tub valve with a "tub ...
Plumbing problems in older home12/30/2008
  Q: We don't want to waste a call (and fee) if we are incorrect in our analysis. We have had our septic ...
  A: Pamela, Thank you for the confidence you have in my answers. It feels good to be appreciated. As ...
stinky water lines12/30/2008
  Q: Why does my house have a horrible smell in all the places where water lines are located.Water ...
  A: Laci, Quite possibly your water lines are perspiring. This happens in walls where the wall ...
skunky smell under the sink12/30/2008
  Q: I have a terrible 'skunky' smell under my ensuite bathroom sink. It has been going on for a while. ...
  A: Linda, I have heard of a lot of mystery smells. Here are some ideas: 1) Check around the vent ...
Poor water flow from bath faucet12/30/2008
  Q: I have a Price-Phister bath faucet that uses a ceramic cartridge. The hot side started to water ...
  A: Ron, Believe me, it's not you, it's how the valves are made. Unfortunately, this type of unit ...
American Standard williamsville shower set12/25/2008
  Q: I installed the unit less than one month ago. Everything worked great until I tiled the room and ...
  A: Linda, A new valve and trim set should never leak, unless, a seal is missing. This sometimes is ...
10 Plate heat exchanger in place of water heater12/25/2008
  Q: I built a garage a couple years ago and I ran a cold water line to it from my house. My original ...
  A: Chris, If you've priced this out and it's cheaper than a locally purchased water heater, go right ...
decreasing water pressure in kitchen faucet12/24/2008
  Q: We have a Price Pfister Avalon single handle 4-hole high-arc faucet system in our kitchen. In the ...
  A: Sarah, Glad to help. The best way to find someone decent is "word of mouth". Call your friends ...
Sump pumps in winter12/24/2008
  Q: A couple people told me to unplug my sump pump during the winter months. Is that right? Cindy ...
  A: If this sump is for rain water runoff, I can't think of a reason to not have it running, especially ...
well tank12/24/2008
  Q: I have a galvanized well tank . it has a max of 75psi. it has a hole in it . can i replace it with ...
  A: PJ, The Flotec you're describing is probably the 42 or 82 gallon model with max pressure at 50psig, ...
clogged kitchen sink12/24/2008
  Q: I live in a mobile home and have a double sink in the kitchen. Whenever we have below zero weather ...
  A: Janice, Usually kitchen sinks are located near the exterior of a mobile home. Check and see if any ...
x-trol tank12/24/2008
  Q: my x-trol tank model wx302 appears to have a crack in the factory installed 90 deg elbow .. is the ...
  A: James, The ninety should be removable and make sure you evacuate all the water in the tank and ...
Constant Noise of Running Water12/23/2008
  Q: I hope you can help as I am currently pulling my hair out as for the last two evenings the upstairs ...
  A: Jason, I understand your annoyance with this "noise" issue. Today, builders use cheaper ...
hot water heater12/23/2008
  Q: I am replacing a hot water heater. The tank has 3/4 inch fittings. The cold water feed in the ...
  A: Rich, I'm wondering if you weren't having hot water demand issues before now. A 30 gallon heater ...
Toilet Sink12/23/2008
  Q: My toilet sink makes flushing noise every 5-10 minutes. But when I check the sink/bowl, the water is ...
  A: Manish, Usually, this problem occurs when the flapper inside your toilet is warped and no longer ...
Tapping in ceiling and walls12/23/2008
  Q: I have a studio apartment, 4 plus 1, and the plumbing is run through the units from top to bottom. ...
  A: Sandee, Sometimes hot water piping will make "tapping" sounds as it heats up in-wall piping. This ...
That valve has me losing sleep.12/23/2008
  Q: I decided to check the pressure valve,on the water heater.I pulled on the valve,it whooshed water ...
  A: Fred, The device you described is called a "Temperature & Pressure Relief Valve" or T&P Valve. It ...
Water restriction12/23/2008
  Q: I have a deep water domestic well system. I suspect I have a restriction in my pressure tank outlet, ...
  A: Troy, Thanks for giving me a clear view of the situation. One of the things I suggest to my ...
hot water heater12/22/2008
  Q: I am replacing a hot water heater. The tank has 3/4 inch fittings. The cold water feed in the ...
  A: Rich, The size of the lines INTO your home are of particular interest to me. Is this a condo or ...
kitchen sink12/22/2008
  Q: I do not have any hot water at my kitchen sink. The plumber was here the other day and took out ...
  A: Nancy, Are you sure the plumber turned on the hot water valve to the faucet? Happens... not often, ...
toilet noise12/22/2008
  Q: My residential toilets make a high pitched noise when flushed. The house is 4 years old and the ...
  A: Tanya, You probably have debris stuck in the housing of the fill valve. You will have to remove ...
Water Point in Barn12/22/2008
  Q: ..we own a small "farm" of five acres. With the increase in the number of animals, I'm finding it ...
  A: Nancy, This time of year, I know a little about Wisconsin weather - I have family there. You could ...
Sump Pump discharge12/22/2008
  Q: I have a sump pump in my newer house and i