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Plumbing in the Home/Questions Answered by Expert Sharon McCarthy

SubjectDate Asked
low water level in bowl9/22/2010
  Q: We have had this issue since we moved into our home 6 years ago and don't want to put up with it any ...
  A: Amy, Much of the water that fills a toilet bowl comes from the little tube that goes from the ...
Septic System Problem9/20/2010
  Q: Sharon, We'd appreciate your help with a probable field line blockage. My mother noticed ...
  A: Samantha, Whew! This is going to be long! I only do this when it's a question of tanks and leach ...
Well Water Tank pressure relief valve9/15/2010
  Q: I have a Well-Xtrol water tank that has what looks like a pressure relief value that is leaking ...
  A: Sorry this answer is so late, I just received notice of your question today along with 12 others! ...
camera shows nothing9/15/2010
  Q: I'd previously asked question from Marshall (3 problems) and he's not accepting follow up, so I must ...
  A: First, sorry this answer is late, I was just notified today about your question and I have 11 ...
Hot Water Heater Installation9/15/2010
  Q: Does the state of Texas require hot water heater installations to be done by a licensed plumber, or ...
  A: I'm going to go way out of line here. Code or no code, my opinion is if a homeowner wants to replace ...
Toilet flushing issues.9/14/2010
  Q: We moved into an older house, and the toilet has been driving us insane. When you flush it, water ...
  A: Erin, Sorry for the delay, I just received notice of your question today! The site must be having ...
Shower pressure suddenly stopped9/14/2010
  Q: In the shower tonight, in mid shower the water pressure goes to about a third of what it was. Still ...
  A: Dusty, Sorry for the delay, I just received notice of your question today! Must be a glitch in the ...
ball type kitchen faucet9/13/2010
  Q: We are trying to repair a PricePfister ball type kitchen faucet. It is leaking from inside the ...
  A: I really think this won't be a difficult repair once you see how the parts come apart. Years ago, ...
brand new shower arm install leaks9/10/2010
  Q: This is my first remodel job and I am learning alot. I am disabled and am trying not to get too ...
  A: Did you hire the plumber independently? Or do you have a contractor for this remodel and the plumber ...
Rattling outside faucet9/10/2010
  Q: My outside wall faucet rattles when I first turn it on/ or decrease pressure and turn it off. If I ...
  A: Jeff, Those anti-siphon units are a real pain! I suspect that's the problem. They are now ...
water leak9/10/2010
  Q: we have capped off shut off valve in our kitchen and it won't stop leaking around the cap. We used ...
  A: Heather, What kind of valve is it? Is it under the sink, like an extra valve that was put there ...
toilet drain9/8/2010
  Q: can you use a mission band on a cast iron drain with a pvc flange
  A: Can you write back and be more specific? Is the PVC "flange" a toilet flange? Or are you talking ...
Do all faucets need to be drained?9/4/2010
  Q: I am changing a faucet in an upstairs bathroom. I have no shut-offs under any sinks and will put ...
  A: The shut-off valves under sinks and behind each toilet are also called "angle-stops". 99% of ...
mineral buildup in toilet s-bend8/29/2010
  Q: about 10 years ago we replaced our 2 toilets with Kohler Santa Rosa and an American Standard ...
  A: Wow! What a detailed and articulate question! I've had two in the last few days and I'm staggered! ...
gas hot water heater8/26/2010
  Q: Howdy out there Miss Sharon, This is Mike the handyman in VA hollering at you for your utmost witt ...
  A: Hey there Mike! I've been thinking about you! I haven't heard from you for a spell! Our summers in ...
Homeowner DIY8/26/2010
  Q: I'm in Texas and the city I live in follows the 2003 IRC. We raised the house 11ft. and the company ...
  A: Ron, If this was done according to a new code, was any inspection done after the work was ...
Kitchen Faucet8/26/2010
  Q: I have a Delta two handle faucet. This morning I noticed that the water coming out of the faucet ...
  A: Linda, I suspected you had a side spray. There is a device called a diverter under the spout ...
Low pressure from kitchen faucet8/25/2010
  Q: As best as I can tell from looking on the internet I have a Price Pfister WK2-740C kitchen faucet. ...
  A: Your question was far and away the most clear, detailed, articulate question I've received in 18 ...
hot water in the shower8/25/2010
  Q: We are having a problem in our children's bathroom shower. It comes out scalding hot even if it is ...
  A: Cathy, I've heard of Sterling faucets but I don't recall working on any. I think to fix this ...
hot water in the shower8/22/2010
  Q: We are having a problem in our children's bathroom shower. It comes out scalding hot even if it is ...
  A: Cathy, I assume you mean that the shower and tub are the same fixture, not a separate shower and ...
low hot water pressure8/19/2010
  Q: all faucets in entire house have very low HOT water pressure. checked all faucets aerators for ...
  A: When I first read your question I thought it was a fourth reply from Pete! Pete and I have e-mailed ...
Hot water flow8/18/2010
  Q: My water heater stopped heating the water. i repleced the thermostats and the heating elements, ...
  A: OK, Let's go back to the beginning. In your very first question you stated that after you changed ...
Hot water flow8/17/2010
  Q: My water heater stopped heating the water. i repleced the thermostats and the heating elements, ...
  A: Even after 27 years of servicing every home plumbing fixture imaginable it still amazes me that I ...
Hot water flow8/17/2010
  Q: My water heater stopped heating the water. i repleced the thermostats and the heating elements, ...
  A: Pete, You must have sent another question before I answered your first one, because I just ...
Hot water flow8/17/2010
  Q: My water heater stopped heating the water. i repleced the thermostats and the heating elements, ...
  A: I'm going to ask you a question and I hope you aren't offended, but did you open the shut-off valve ...
help with this faucet8/16/2010
  Q: I am trying to install eurostream tub faucet GE570001....everything is fine UNTIL I put the glass ...
  A: Sharon, If the old handle seemed "stripped out" in other words it was getting loose, and the new ...
help with this faucet8/16/2010
  Q: I am trying to install eurostream tub faucet GE570001....everything is fine UNTIL I put the glass ...
  A: This sounds to me like a Delta. I'm still not quite clear, did the old crystal handle break and this ...
help with this faucet8/14/2010
  Q: I am trying to install eurostream tub faucet GE570001....everything is fine UNTIL I put the glass ...
  A: I just tried to find some information online about Eurostream, and it appears the brand is one of ...
Old House-Rehabbed by developer8/10/2010
  Q: We just moved in about a week and found that we have pipes that were put in that were not according ...
  A: Is the blockage in the main line? Like is sewage backing up into the tubs and possibly under the ...
Taking a gas line out of service8/10/2010
  Q: I am replacing an outdoor natural gas grill with a propane model. The gas line has a shut off inside ...
  A: OK, I understand. It sounds like copper. If the pipe is perfectly straight and the elbow appears to ...
plumbing bang8/10/2010
  Q: we have a 3 handled bath tub, hot-cold-shower. The faucet kept leaking so I replaced the hot handles ...
  A: I'd almost guess this is a Price Pfister fixture. The "valve" you are talking about is probably the ...
Taking a gas line out of service8/9/2010
  Q: I am replacing an outdoor natural gas grill with a propane model. The gas line has a shut off inside ...
  A: When you disconnect the grill from the existing natural gas line, I expect there is a "stub out" ...
Old House-Rehabbed by developer8/9/2010
  Q: We just moved in about a week and found that we have pipes that were put in that were not according ...
  A: I appreciate the details about all your fixtures, but first I'd like to know more about the existing ...
Moen Kitchen Facet8/9/2010
  Q: I have a single handle, swivel Moen kitchen sink facet that has become very hard to turn from side ...
  A: Monte, This is so funny! My husband, who is a cabinetmaker was working for a guy a few years ago ...
Water pressure - well8/5/2010
  Q: The water pressure in my house is approx. 52 lbs. Now, it only goes up to 26 lbs where the pump ...
  A: Richard, I'm not a well expert, but I've working around a lot of wells and well repairmen. I think I ...
Sediment (cold water only)8/4/2010
  Q: We live in manufactured home in a park, that has a well for all residents, the water is treated and ...
  A: Kristin, I remembered your first question and I appreciate you writing back with answers to MY ...
follow-up to sticky faucet question8/3/2010
  Q: I tried replying to your last post, but allexperts wanted me to post a new question. To answer your ...
  A: Tom, Yes, Allexperts only allows two follow-ups to the original question, then you have to start ...
Sediment (cold water only)7/31/2010
  Q: We live in manufactured home in a park, that has a well for all residents, the water is treated and ...
  A: Is that heavy-duty filter system he installed just for your house or does it filter lines in other ...
Bathroom sink pipe cover7/30/2010
  Q: The plate that covers the hole where the pipe comes out under the bathroom sink came off. What kind ...
  A: You didn't say if "the pipe" is one of the water pipes or the larger drain pipe that carries the ...
High water bill7/29/2010
  Q: I have an extremly high water bill and am told I have a leak, but cannot find one. My house is ...
  A: So this plumber is just GUESSING? And he wants to tear up the concrete and repair the pipe [that may ...
sticky bathroom faucet7/28/2010
  Q: I am starting to s.l.o.w.l.y look into doing various basic home repairs. One of the first things I ...
  A: You are welcome! But you didn't tell me if you fixed it! I do try to recommend that people buy the ...
Plumbing Contract7/27/2010
  Q: What is the mining of rough plumbing inspection? Would you pay a plumber if he fail to pass ...
  A: This is tricky and I advise you to ask a few other experts as well, and read what I wrote below ...
sticky bathroom faucet7/27/2010
  Q: I am starting to s.l.o.w.l.y look into doing various basic home repairs. One of the first things I ...
  A: Tom, I just sent you an answer a few minutes ago! Allexperts wasn't sending questions to me for a ...
sticky bathroom faucet7/27/2010
  Q: I am starting to s.l.o.w.l.y look into doing various basic home repairs. One of the first things I ...
  A: Tom, I'm not sure if you saw the image that came across to me but it was quite dark. The ...
Kitchen sink not draining7/26/2010
  Q: I have a double kitchen sink and dishwasher that go into a p-trap in the cabinet under the sink, it ...
  A: Your description was excellent, though as you can imagine I had to sit here a while and picture it ...
sticky bathroom faucet7/23/2010
  Q: I am starting to s.l.o.w.l.y look into doing various basic home repairs. One of the first things I ...
  A: Tom, Are you considering doing home repairs as a business? I guarantee plumbing will be your ...
banging water pipes7/22/2010
  Q: we have a well and pressure tank with a bladder and is 5 yrs. old. The last 3 weeks we have banging ...
  A: Larry, In almost every case with banging in pipes the cause is a valve that is either not open ...
leaky tub spout7/19/2010
  Q: Sharon, I have a single handle shower/tub with the diverter on the spout. I have no idea on the make ...
  A: Keith, The problem is in the main valve behind the handle, and if it is old that limits the brands ...
moen 1222 posi-temp valve7/18/2010
  Q: I replaced the cartridge in my shower it stopped the leak just great but still can't get the water ...
  A: John, Sorry this answer is so late, the site hasn't sent me notification of questions for a week ...
Moen faucet7/15/2010
  Q: My single lever moen faucet is reversed in that when moved to the left it provides cold water ...
  A: Ken, Sorry I'm answering 10 days late but I have not received a notice from the site for a whole ...
Sucking and wooshing sound in main line7/15/2010
  Q: We have a house that is two stories above ground and one floor below grade(basement). When we flush ...
  A: Harold, Sorry this is ten days late, I have not received a question in a week from the site and I'm ...
Kitchen faucet7/11/2010
  Q: Sharon, The kitchen taps with attached sprayer that my husband installed now has a slow drip. I cant ...
  A: This is one of those times I wish I could beam myself there. Most faucets, even those with "no name" ...
Rootx7/11/2010
  Q: Greetings Sharon, You answered a ? for me a couple of days ago, and I was very pleased with your ...
  A: Elizabeth, Thanks for the great vote of approval in your review. Comments like yours make all the ...
Bathroom Sink Cold Water Shut Off7/10/2010
  Q: The shut off valve is leaking under bathroom sink and would like to know how to fix myself; cold ...
  A: The first thing I recommend you do is take a dry rag and wipe the water off the valve. Using a ...
well water faucets spitting7/10/2010
  Q: I read your answer to Audra about her faucets spitting, mostly from the hot water and you said it ...
  A: I recall rejecting a few well questions during the past few weeks, and this may be what you are ...
Blocked Drain7/9/2010
  Q: Washing machine discharge drain piping is partially clogged. Home Warranty people SAY their ...
  A: You didn't say what kind of pipe it is. I suspect if the house was built in 1959 that the pipe may ...
plumbing/commode7/9/2010
  Q: I have broken off the 'plastic' locknut under the tank that is connected to the supply line. I have ...
  A: Elizabeth, It sounds like this is the plastic nut that is permanently attached to the supply ...
Geyser Faucet aerator is uniquely problematic7/7/2010
  Q: We have a newer home (five years old) and we've changed most of the faucets in the home, to replace ...
  A: I agree, any aerator, even cheaper models, will usually hold up for years! What puzzles me is you ...
no hot water in garden tub7/7/2010
  Q: the separate garden tub in my master bath has no hot water. the water turns off in hot. 1 handle. ...
  A: I've had to send this reminder to many questioners, that I'm sitting her at my computer in Cave ...
Bathroom sink pipes7/5/2010
  Q: My bathroom sink has gone from slow-draining to no-draining. Used commercial drain cleaners which ...
  A: You wrote that you took all the visible pipes apart and either cleaned or replaced them. Did you ...
water leaking!7/3/2010
  Q: I have water seeping out from underneath my bathroom vanity. I do not know where it is coming from. ...
  A: You wrote back and said the tub is quite far from the vanity. What about the toilet? Sometimes water ...
leak behind wall7/2/2010
  Q: Wet carpet in closet alerted me to leak. 2 bathrooms back up to each other. no leak from ...
  A: Roberta, So let me get this straight. The water leaks down only when the shower is on in the ...
water leaking!7/2/2010
  Q: I have water seeping out from underneath my bathroom vanity. I do not know where it is coming from. ...
  A: Is your tub on a slab foundation, or it there a basement underneath, or is it an upstairs bathroom? ...
tub faucet problem7/1/2010
  Q: I have a tub in which the cold water faucet just trickles. It is a 20+ year old house and the ...
  A: Margaret, So you're saying this is a tub and shower fixture, and both the hot and cold water run ...
bathroom sink drain7/1/2010
  Q: My problem is I'm replacing my whole pop up drain assembly and the one in the bathroom sink i can't ...
  A: In 27 years, having replacing hundreds of pop-up assemblies, I think maybe two times I was able to ...
Plumbing in a washer drain.7/1/2010
  Q: I live in a slab home and want to add a washer drain in a new laundry room. I have the slab open to ...
  A: Sometimes I wonder who writes these codes. The inspector said not to use any 90's, but consider ...
Nat. Gas Hot Water Heater6/30/2010
  Q: Last night my garage was flooded with water and I discovered that water was POURING out of the TOP ...
  A: Robert, Sometimes one of the little pipes that are threaded into the top of the water heater ...
leak behind wall6/29/2010
  Q: Wet carpet in closet alerted me to leak. 2 bathrooms back up to each other. no leak from ...
  A: The whole reason I decided to volunteer is to help people just like you, people laid off from their ...
need to change tub/shower faucet6/26/2010
  Q: I have a brass Delta 600 series single handle tub/shower faucet with push button diverter similar to ...
  A: First of all, a Delta fixture is ten times better than a Moen. If you did change these out you'd be ...
sewer gas smell6/25/2010
  Q: We have a smell in the basement laundry room where the main floor drain is. It is generally worse ...
  A: Sewer gas odors are maddeningly difficult to pinpoint unless you can actually smell it coming from ...
Troublesome Toilet6/24/2010
  Q: We've been having a difficult time with our toilet for quite awhile now. When you flush it, it just ...
  A: You may have inadvertently discovered the solution, which is there might not be enough water going ...
Outside backflow preventer6/23/2010
  Q: Every time I turn my hose bib off, I get sprayed by the backflow preventer relief holes. I also ...
  A: This is the only way Allexperts allows us to add to our initial answer. I read your comment and I ...
water pressure6/22/2010
  Q: Currently my outside faucets do not have enough pressure to drive the sprinkler. In the past both ...
  A: Something has obviously changed. Are you using the same sprinkler? Has your water pressure changed ...
new pvc pipes now house smells6/21/2010
  Q: My home is over 50 years old and is connected to a septic tank. Recently we had to replace the ...
  A: You said all the cast iron pipes were replaced with PVC. I'm wondering if you meant ABS pipes, the ...
shower/hot water heater6/21/2010
  Q: Everything was fine until the element went out in our hot water heater. After it was fixed, the ...
  A: I assume you had a plumber replace the element? I'm going to ask you a few questions so please write ...
stuck shut-off valve6/20/2010
  Q: The shut-off valve to the toilet is frozen and cannot be moved! I have tried lubricant and ...
  A: You may have to replace the valve if nothing works. But you might try this. I expect the valve is a ...
septic laterals6/14/2010
  Q: I want to check my septic laterals without digging or renting a camera for obstructions/collapsed ...
  A: Keith, If water is ponding in the lower part of the field, it seems logical that the water is ...
Bath drain6/13/2010
  Q: We are somewhat puzzled by our master suit bath tab. We thought it was clogged up. We tried the ...
  A: Victor, Very odd. You said the water refuses to drain immediately, as soon as you open the ...
Bath drain6/13/2010
  Q: We are somewhat puzzled by our master suit bath tab. We thought it was clogged up. We tried the ...
  A: I know you said this is a relatively new tub and it was added by the previous owner. So I'd guess ...
septic laterals6/12/2010
  Q: I want to check my septic laterals without digging or renting a camera for obstructions/collapsed ...
  A: I have dealt with a lot of septic tanks and pipes going TO septic tanks, and in a few cases [even at ...
bad rotten broccoli smell in bathroom...HELP!!6/11/2010
  Q: I am having a problem in my bathroom w/a strong,horrible broccoli type odor.Here is what I know:We ...
  A: First I want to ask YOU a question. What reason did you have to get the tank pumped? Was sewage ...
Basement plumbing6/5/2010
  Q: I have recently dug a trench and installed the waste line vents, shower drain, sink and toliet. I do ...
  A: You wrote that you think you did everything correctly. If you did all this work by local code then ...
Toilets6/3/2010
  Q: 1: What would cause a toilet to sometimes make a sound like someone blowing across the top of a ...
  A: David, The "fill valve", also called a "ballcock" is the part on the left side of the toilet ...
question about clogs6/2/2010
  Q: I'm not sure if you can answer this, but I have a question about toilet clogs. When there is a clog ...
  A: I wrote a number of possible causes for this back-up. I asked you if it was occuring in any other ...
question about clogs6/1/2010
  Q: I'm not sure if you can answer this, but I have a question about toilet clogs. When there is a clog ...
  A: That depends on the nature of the clog! Can you plunge the toilet and get it working, or is water ...
waterpump5/31/2010
  Q: Pump was cycling every time water was turned on. I recharged the bladder with #20 and it started ...
  A: Clem, not sure how this happened, this is the same question I just answered a few minutes ago. I ...
shower pipe obstruction5/30/2010
  Q: Answered my own question! Took the cartridge back off and looked in the valve body. The valve was ...
  A: Cal, I just sent my first answer, but before I checked your second e-mail. Good for you! Rust in ...
shower pipe obstruction5/29/2010
  Q: How do you clean obstructions inside the valve body? I have a good American Standard valve body, ...
  A: Two things you might try. You could remove the cartridge, then turn on the water and let water blow ...
kitchen sink vent5/23/2010
  Q: I don't have one going thru the attic and I'm having gurguling sounds when I let the water drain, ...
  A: I have come across this problem mostly in manufactured homes. For some reason, many of these pre-fab ...
water supply line relocation for bathroom faucet5/22/2010
  Q: background: We are currently renovating our bath in our 1920s built house. A previous renovation was ...
  A: Jason, As long as the hot and cold lines are a few inches apart the cold line should be isolated ...
HISSING SOUND5/21/2010
  Q: Not sure if my question was sent. But your earlier message to TRACY. Answer Dear Tracy, Hissing ...
  A: Tracy, Sorry, somehow I didn't receive your reply right away. The fill valve should stop hissing ...
Slow draining kitchen sink5/20/2010
  Q: I read your response to Andrew (Oct 17, 2009) about a slow-draining kitchen sink after a renovation. ...
  A: I'm not sure what that plug was on your old drain, are you sure it was a 1/2" plug? I know some ...
Static Water pressure does not change5/19/2010
  Q: I am trying to lower my water pressure to 50 psi (part of a home inspection request for the sale of ...
  A: You described your set-up very well, especially explaining that the hose bibbs are on the line AFTER ...
Leaking Shut Off Valve5/17/2010
  Q: I have what they call an "in line shut off valve" on my furnace's hot water line. It is the kind ...
  A: The color of the plastic coating on valve handles often has to do with the manufacturer! Many valves ...
kohler cast iron tub5/16/2010
  Q: We recently purchased a new Kohler cast iron bathtub from our local kitchen & bath supply store. ...
  A: Sad to say, if you want to get a straight answer about any plumbing question, Home Depot is the last ...
whining pipes5/12/2010
  Q: I'm in the UK, and I live in a house, split into two flats. I am upstairs. The problem I have is ...
  A: Yes, I can almost guarantee that the problem is the fill valve [ballcock] in the toilet. Even though ...
bathroom sink drain gurgles5/11/2010
  Q: I have a dual sink vanity and both bathroom sinks drain fine however, with one of the sinks after ...
  A: John, That is odd that this just started three weeks ago. I'd normally suspect some partial ...
Drain Noise5/11/2010
  Q: A bathroom was remodeled on the second floor. The single vanity and sink was replaced with a double ...
  A: Elva, You said when the plumber puts pressure with his hands on the "drain pipe that leads ...
bathroom sink drain gurgles5/10/2010
  Q: I have a dual sink vanity and both bathroom sinks drain fine however, with one of the sinks after ...
  A: I've worked on many dual vanities where there was once ONE sink, and then the homeowner had a ...
noise from toilet when turn on faucet5/10/2010
  Q: When we turn on the faucet in the master bathroom, there is a sound like air blowing through a ...
  A: Bob, I suggest you just replace the fill valve, also called a ballcock, in the toilet tank. The ...
Kohler sink faucet k-6350 - trouble removing cylinder type nut5/9/2010
  Q: Would like to change a 3-hole to 1-hole installation of a single control kohler kitchen sink faucet ...
  A: The photo was great! It appears to me that the long hex nut has two functions. First it is threaded ...
Delta shower leak5/7/2010
  Q: I had a repair man come in & replace the delta cartridge & my leak was fixed after months of ...
  A: Andrew, It could be one of two things depending on the type of shower fixture you have. If it's a ...
Septic cleanout5/5/2010
  Q: Today when cutting the grass I cut the top of the clean out drain off, not just the fitted cap. I ...
  A: George, Consider yourself lucky that you have a cleanout and you know hwere it is!! The way to fix ...
Well-X-Tron model WX-2025/5/2010
  Q: In have a private well with a Well-X-Tron (model WX-202) tank connected. The pressure in the tank ...
  A: David, I'm not an "expert" on well systems, but it sounds like you may have a problem with the air ...
Downstairs toilet bubbles when upstairs is flushed, then won't flush on its own.5/5/2010
  Q: OK, we just finished a remodel on a circa 1970 split level home. About a month ago, we had a local ...
  A: Aaron, If the plumber ran 65 feet of snake from a vent pipe on the roof consider that half of ...
Repair of a Toilet5/5/2010
  Q: I have an American Standard toilet in the lower level bathroon in my home. The toilet is 22 years ...
  A: Is the toilet a two-piece [separate tank and bowl] or a one-piece [like the whole toilet is one ...
Shower Handle5/4/2010
  Q: Along with my new house purchase I was lucky enough to gain good powerful shower. I was not ...
  A: Oh God, the predators are slobbering over this one!! What a pity, not all plumbers are greedy pigs ...
whining noise from plumbing5/4/2010
  Q: I have a shallow well. It has an inline water filter past the well. I changed this filter and now I ...
  A: I do enjoy feedback, not only does it give me satisfaction after spending time answering, it also ...
Kitchen sink drain leak/Drain Height wrong?5/4/2010
  Q: My husband and I redid our kitchen a few months ago and put in a garbage disposal in our new deeper ...
  A: Because the one pipe is lower than the pipe going into the wall, there will always be water in this ...
bathroom vanity faucet5/4/2010
  Q: i have an older faucet over 20 years old, two plastic handles one faucet. The faucet drips i have ...
  A: A two-handle faucet that old that still works [except for a drip], would almost have to be a Price ...
whining noise from plumbing5/3/2010
  Q: I have a shallow well. It has an inline water filter past the well. I changed this filter and now I ...
  A: My experience with noisy pipes [other than pipes that are not properly strapped down in the wall] ...
TPR Valve5/2/2010
  Q: Every six month or so, I open up the TPR valve on my gas hot water tank and flush some water ...
  A: Gord, The relief valve [I'll call it that since I do think we're on the same page here] screws ...
Laundry outlet box5/2/2010
  Q: ..it's me again, with a NEW issue. The faucets in our current laundry room outlet box (that's not ...
  A: Gotcha. I now understand about those threaded extensions. NOT 1/2" copper male adapters. You did a ...
TPR Valve5/1/2010
  Q: Every six month or so, I open up the TPR valve on my gas hot water tank and flush some water ...
  A: The cold water going into the tank runs through a long pipe down to the bottom. Hot water goes out ...
Laundry outlet box5/1/2010
  Q: ..it's me again, with a NEW issue. The faucets in our current laundry room outlet box (that's not ...
  A: Up late answering YOUR QUESTION!!! LOL. I didn't bother looking at the link you sent, your ...
Laundry outlet box5/1/2010
  Q: ..it's me again, with a NEW issue. The faucets in our current laundry room outlet box (that's not ...
  A: Dave, You are right, that "kit" is essentially for a new installation and really not very ...
Shower faucet4/30/2010
  Q: I've started to get a black dirt, metal discharge, every time I turn the tub faucet on in the ...
  A: I've had this same question a dozen times but not lately so my answers would be pretty far back. ...
dripping faucets/sink/shower4/29/2010
  Q: I called a plumber out to fix 4 vanity faucets, 1 shower and the kitchen sink (single arm faucet) to ...
  A: It sounds like the faucets have lever handles. Like both handles turn towards you to turn the water ...
leaking faucet4/28/2010
  Q: I just replaced my vanity faucet in the bathroom. It is a two handle Glacier Bay. It doesn't leak ...
  A: Carrie, Good for you! You fixed it. I didn't mean to sound cranky when I answered, I just get very ...
kitchen sink4/28/2010
  Q: We're having new counters installed, but I am doing the removal of the old - and beneath the sink ...
  A: You're talking about the brackets that hold the the old sink down tight to the countertop. Most of ...
Toilet humming sound4/28/2010
  Q: pipes making humming sound after we flush toilet. What causes this and how do I sop it from doing ...
  A: I'd say 1/4 of my questions are almost identical to yours. Any time pipes hum [bang, chatter, ...
leaking faucet4/27/2010
  Q: I just replaced my vanity faucet in the bathroom. It is a two handle Glacier Bay. It doesn't leak ...
  A: Carrie, I'm not sure, from your question, exactly where this water is leaking from. I really ...
Drain Noises4/26/2010
  Q: I have a two story home, and very near the main drain line that goes down from the second floor to ...
  A: Let me get this right. Your master bathroom sink is on the first floor? So I imagine the water pipes ...
Moen faucet leak4/26/2010
  Q: I have a leaky moen kitchen faucet (Extensa). I tried to open it and try to spot the problem. i ...
  A: Satya, I'd say it's not really difficult to replace a kitchen faucet, but it takes some work and ...
Plumbing4/25/2010
  Q: What causes our water pipes to "hummmm" when either of our toilets are flushed?
  A: Bobby, I can almost guarantee that it's one or both of the ballcocks [also called fill valves]. ...
Moen faucet leak4/25/2010
  Q: I have a leaky moen kitchen faucet (Extensa). I tried to open it and try to spot the problem. i ...
  A: I'd say 90% of my plumbing calls about problem kitchen faucets are Moen and now, after 16 months of ...
faucet plastic lock nuts4/24/2010
  Q: I'm curious about the plastic locknuts that appear to be used on all faucets now. I had a horrible ...
  A: Heidi, I didn't read this reply yet when I sent my little message back from your rating. Yes, the ...
No water comes out of faucet4/24/2010
  Q: I have a single handle Moen faucet in the laundry room sink. The last time the faucet worked,I had ...
  A: My favorite brand is Delta. I agree, the pull-out spout type would serve you well for bathing dogs ...
slow running water4/24/2010
  Q: My faucets are progressively running slower, and slower! All over the house! We have hard water. ...
  A: Before you do anything radical, check all the aerators on the faucets. The parts on the spout-ends ...
Drain pipe4/24/2010
  Q: Greetings. I am replacing a toilet (along with the floor) in a 30-year-old house. The flanged ...
  A: Dave, I've been in this situation. What I usually do if I'm "short" is divide the "shortness" ...
Drain pipe4/23/2010
  Q: Greetings. I am replacing a toilet (along with the floor) in a 30-year-old house. The flanged ...
  A: My step-father taught me the plumbing trade 26 years ago. Before that I'd been a machinist ...
Drain pipe4/23/2010
  Q: Greetings. I am replacing a toilet (along with the floor) in a 30-year-old house. The flanged ...
  A: I usually get questions about how to remove a faucet handle or why do I hear the sound of water ...
No water comes out of faucet4/22/2010
  Q: I have a single handle Moen faucet in the laundry room sink. The last time the faucet worked,I had ...
  A: OK, just to clarify, you said your sink has five holes? Three holes are used for the faucet, so do ...
faucet plastic lock nuts4/22/2010
  Q: I'm curious about the plastic locknuts that appear to be used on all faucets now. I had a horrible ...
  A: Are you talking about the platic nuts that tighten the faucet UNDER the sink deck? They have sort-of ...
Convert kitchen faucet to laundry faucet4/21/2010
  Q: I would like to use a kitchen faucet (Kohler, single handle) in place of my rather old laundry ...
  A: Mo, Interesting. I've installed dozens of laundry-tub faucets and I've never seen one with a trap ...
Bathroom faucet stem4/20/2010
  Q: I am fairly handy and have replaced faucet stems before but for some reason I am having a problem ...
  A: If the faucet has lever handles, then there is probably a "hot" stem and a "cold" stem for ...
booming and swooshing in the wall as the water descends4/20/2010
  Q: We are at the first floor and when someone flushes the toilet upstairs you can hear a booming and ...
  A: You may need to write back because I have a few questions. You wrote "We are at the first floor" ...
Convert kitchen faucet to laundry faucet4/20/2010
  Q: I would like to use a kitchen faucet (Kohler, single handle) in place of my rather old laundry ...
  A: Your question was so precise and detailed and the problem is so unusual, I had to read it four times ...
bellied sewer line under slab4/19/2010
  Q: I recently had a backup when wash machine was draining. Had water coming up in tub and under ...
  A: A few questions from me should help you decide whether or not to be concerned. 1. Was the blockage ...
residential plumbing4/19/2010
  Q: I have a client with a Temptrol mixing valve for the tub/shower. The valve handle is able to turn ...
  A: I'm not familiar with Temptrol and if you find you need to replace the cartridge [usually with a ...
Shower water flow4/19/2010
  Q: When I pull the knob in our bathtub to use the shower only about half of the water is diverted to ...
  A: The diverter mechanism in the spout is not working. What happens is, the knob you pull up to divert ...
Water leak4/18/2010
  Q: I have had a strong smell coming up from my basement over the past 8 months. I have had 6 plumbers ...
  A: Jeff, I'm not sure what's going on, but this question was the original question you asked me last ...
Toilet Floater4/16/2010
  Q: The fills w/a mist of water no matter how I adjust the flow. The floater seems to be the problem. ...
  A: You can buy a Fluidmaster ballcock, which is the fill valve, at any hardware store for around $10. ...
Well Pressure Gone and Back4/16/2010
  Q: We have had periodic low pressure in the house recently. Today, I was out running the hose off the ...
  A: Kevin, I should have chosen "explain to questioner why you can't answer" but I have an idea why ...
Hot Water Heater - gas4/15/2010
  Q: I am getting some intermittent leaking from the relief valve especially when we return from vacation ...
  A: I will only address the pressure issue, not the "bucket" issue. A T&P valve has a rubber washer ...
noises like machines running intermittenly4/14/2010
  Q: This is a new house, basement with sump pump but this is not sump pump noise. When the house was ...
  A: All I can tell you is a sound like you are hearing is almost always caused by a toilet. Two things, ...
Plumbing noise4/14/2010
  Q: When the outside hose is turned at the rear sillcock and there is a nozzle on it, the pipes inside ...
  A: So you're saying this moaning only occurs when this nozzle is being used? And if that same hose bibb ...
Pressure Regulator/Pipes Banging4/13/2010
  Q: Pipes in one area near/over the water pressure regulator started banging. After investigating, it ...
  A: Alan, Not sure. Is the pressure regulator before or after the main shut-off valve? Generally ...
Water problem4/13/2010
  Q: I seem to have water coming in behind my washing machine. The block wall behind the washing machine ...
  A: that explained a lot. The more I read of your follow-up letter the more convinced I am that the odor ...
Water problem4/12/2010
  Q: I seem to have water coming in behind my washing machine. The block wall behind the washing machine ...
  A: You mentioned in you first letter that you thought this could possibly be a "landscaping issue". I'd ...
moen kitchen faucet4/10/2010
  Q: What do I do about a Moen kitchen faucet handle that turns completely around and when you turn it on ...
  A: I've been doing plumbing repairs for 26 years. In all cases, when I felt a faucet was sturdy enough ...
HELP!!!!!"4/9/2010
  Q: I'm renting a house from my boyfriends parents to scared to call with my plumbing emergency Last ...
  A: When you took your shower, did the water go down the drain or did it back up some? I'm trying to ...
Noise in toilets and sinks4/9/2010
  Q: Why does my toilets and sinks sound like there blowing bubbles when I do laundry or flush toilet. ...
  A: This is a sure sign of a blockage in the main line. If there is even a partial obstruction, like ...
Water problem4/9/2010
  Q: I seem to have water coming in behind my washing machine. The block wall behind the washing machine ...
  A: Clearly you realize there could be a number of reasons for this water leak. Do you use the washing ...
loss of water to toilets4/8/2010
  Q: I lost water pressure to all 3 toilets. Ensured the internal tank valves were clear. Shut off ...
  A: Dave, This is a powder room toilet, right? So you have a sink in same the room? Is cold water ...
terrible smell (sewar?)4/8/2010
  Q: We have lived in our home for over 25 years. At the time we purchased our home the previous owner ...
  A: I feel for you after you spent so much to make a nice place for your son. I'm assuming the bathroom ...
loss of water to toilets4/7/2010
  Q: I lost water pressure to all 3 toilets. Ensured the internal tank valves were clear. Shut off ...
  A: I agree, if you have full volume at one toilet then the problem can't be outside the house. Pressure ...
flip over plug is jammed4/7/2010
  Q: I have a basin with a flipover plug. I was sponging a long-haired cushion and some of the threads ...
  A: When I read your question I immediately looked up to see if you lived in the UK. Sure enough. ...
water pressure4/7/2010
  Q: I live in a house we built just 3 years ago. 5Ksf. My husband shut off the water in the laundry room ...
  A: Some questions I can start answering immediately, others, like yours, I have to sit and do "The ...
running bathtub faucet4/6/2010
  Q: the tubs faucet will not stop running. i have tried to turn the knobs off but they got stuck. we ...
  A: You said "knobs" so I assume this tub faucet has two handles. I really sympathize, it sounds like ...
Constant trickle in the drain system4/6/2010
  Q: I am having problems locating what I believe is a leak. I am supplied by a well which is shared with ...
  A: Any slow, constant or semi-constant leak into the main drain is almost always caused by a toilet. ...
low water pressure on well system4/6/2010
  Q: I have a problem with low water pressure. Began about a month ago. I am on a well system. With no ...
  A: I am not an expert on wells, but I have a few ideas. It sounds like you have tried every avenue to ...
drainfield4/5/2010
  Q: Sharon, I have a drain field aprox 20'w x 40' long its about 6 yrs old the problem is the very end ...
  A: Todd, I hate to tell you this, but having the tank pumped will have very little effect ...
Low pressure at faucet4/5/2010
  Q: I recently went on vacation and turned the water off to the house at the shut off valve within the ...
  A: It sounds to me like either some dirt got into the line while you were gone, maybe from an outside ...
bath faucet4/3/2010
  Q: i just installed a glacier bay tub faucet and when filling up tub water comes from shower head and ...
  A: I wish I could carry a sign in front of every Home Depot in the country saying "If you are coming ...
Noise shortly after flushing toilet4/2/2010
  Q: My bathroom is on the 2nd floor. Each time I flush the toilet, after about a minute the pipes ...
  A: First let me ask if this has always been the case or has it just started? I have noticed over the ...
toilet wont flush first time4/1/2010
  Q: I don't know how old my toilet is, but it has a float cup type ballcock. Anyway it won't flush the ...
  A: Usually this occurs for one of two reasons. One, the water level in the tank is too low. The water ...
Grundfos hot water recirculating pump3/31/2010
  Q: I have a Grundfos recirculating pump that has not worked since I bought my house. The house is 6 ...
  A: I have installed a lot of Grundfos pumps, mostly on water heater circulating lines. The pumps I ...
new sink and faucets3/30/2010
  Q: Just installed a new undermount bathroom sink and an aqua source faucet with 2 handles. Because of ...
  A: Absolutely. There are several ways to solve this. Your problem is, I think, that the extension piece ...
Leaky Outside Faucet3/30/2010
  Q: We a nibco frostproof that is leaking and is located outside. How do we get the repaired? Were ...
  A: There are two places a hobe bibb can leak. One is a leak that is dripping constantly from the spout ...
Bathroom vanity and sink3/30/2010
  Q: I currently have a 60 inch vanity with the sink on the right side. I want to get a 48inch vanity ...
  A: You'll probably still need to use longer feed tubes for the water and extend the drainline with a ...
toilet problem3/29/2010
  Q: After flushing the toilet, the water does not go back in through the little hose into that pipe that ...
  A: I think you meant to say the little hose that goes into the center pipe that fills the "bowl", but ...
Sewer Gas smell3/29/2010
  Q: I have had a sewer gas smell in my basement since october. I have had 6 plumbers visit my house and ...
  A: I imagine if the odor was coming from under the toilet or from the shower drain you'd smell it right ...
Sewer Gas smell3/29/2010
  Q: I have had a sewer gas smell in my basement since october. I have had 6 plumbers visit my house and ...
  A: In my area, two small rural desert towns north of Phoenix, we have few residents and a lot of ...
Bathroom vanity and sink3/28/2010
  Q: I currently have a 60 inch vanity with the sink on the right side. I want to get a 48inch vanity ...
  A: Good question. This will all depend on where the pipes are coming out of the wall in respect to ...
fishy smell coming from the tub in the bathroom.3/27/2010
  Q: We have recently installed a new bathroom. It is lovely except for occasional fishy type smell ...
  A: You said "recently" installed bathroom. How recently? Like has the tub been used for 2, 4, 6, 8 ...
plumbing3/27/2010
  Q: ok here it goes i live in a trailer and i have no running water inside my trailer but i have running ...
  A: Tonya, I'll need more information. Don't forget, I'm sitting here in Arizona at my computer ...
DRAAAAINAAAAAAGE!!!3/25/2010
  Q: My bathroom sink and tub are not draining properly. When I take a shower, for instance, even with ...
  A: Don't think you're a dunce! This happens to everyone from time to time. You are correct about Drano. ...
My hot water taps spit.3/24/2010
  Q: It sounds like I have the same problem as Rob. All our hot water taps spit air. But only the hot ...
  A: Audra, In my opinion there is nothing wrong with the water heater and it would be a huge waste ...
Handle stops don't work & leak under sink3/24/2010
  Q: I have twin sinks in the bath with Delta model 4530 Innovations 2-handle mini-widespread faucets. ...
  A: Sometimes I wish I could beam myself to a person's house and look for myself! I understand now, ...
basement sewer pump3/23/2010
  Q: We are on a septic tank system. There is a drain in the basement that has a pump which sends the ...
  A: I don't know that much about sewage pumps, but I believe the waste water goes from the pipes, ...
My hot water taps spit.3/23/2010
  Q: It sounds like I have the same problem as Rob. All our hot water taps spit air. But only the hot ...
  A: I've been sitting here gazing at the ceiling trying to figure this one out. First, I can't figure ...
Handle stops don't work & leak under sink3/23/2010
  Q: I have twin sinks in the bath with Delta model 4530 Innovations 2-handle mini-widespread faucets. ...
  A: Regarding your first question, that the handles don't "stop" as they did before, but continue to go ...
Toilet not flushing.3/22/2010
  Q: I recently tiled my bathroom floor and installed a new toilet. I put on the spacers to get the ...
  A: Ron, So this is a new toilet? First thing to check is the water level in the tank. The level when ...
Mansfield Toilet3/22/2010
  Q: I removed the tank from a 10-year old Mansfield toilet, round bowl to paint the wall behind it. I ...
  A: It sounds to me like this may have been a flaw in the casting of the bowl and they put that patch on ...
P-trap hook-up to off-center wall drain3/22/2010
  Q: What PVC parts do I need to connect bath lavatory P-trap (1 1/4") to a wall drain(1 1/2") that is ...
  A: Jackie, I'm not sure if this is a two-part question, so I'll address both just in case. To make ...
Switch Toilet and Shower3/21/2010
  Q: I would like to move the toilet to where the shower drain is and place a tub where the toilet was. ...
  A: Sherry, A toilet HAS to have at least a 3" diameter pipe. The pipe size for shower drains is 2". ...
plumbing3/21/2010
  Q: why is there water damage and leakage on the ceiling directly below the toilet and wash basin. some ...
  A: A number of things could be causing this, so you'll have to check several places. The stain color is ...
Drain backup3/20/2010
  Q: My second floor shower is backing up in the first floor kitchen sink. I have snaked all the drains ...
  A: Trust me, if the shower water is backing up in the kitchen sink below, those pipes are connected. If ...
Shower faucet not giving enough hot water3/20/2010
  Q: We have a home with 3 bath rooms they all have moen single knob turn for water flow. One bathroom we ...
  A: If the Moen shower fixtures you have were installed in the last 8 years or so, they may be ...
Outside faucet Backflow preventor3/19/2010
  Q: my out side faucets have finer threads then a Male Faucet thread so only this wierd backflow device ...
  A: Those fine threads may be the same as the fine threads on compression fittings. If so, you may be ...
Trap issue with tile shower in basement3/18/2010
  Q: I have a roughed-in for a shower and toilet in my basement. It consists of a 2 inch PVC drain and a ...
  A: I'm sure you know that all P-traps hold water, and that water functions as a barrier so sewer gas ...
YAMFQ: Yet Another Moen Faucet Question3/18/2010
  Q: I have a Moen Extensa Kitchen Faucet drip issue and I have the new cartridge and puller, but I ...
  A: The set screw in the small hole in the front of the handle needs to come out all the way for the ...
closet flange3/17/2010
  Q: Sharon, My house is 20yrs old and when the cement contractors poured my slab they stepped on my ...
  A: Dennis, Yes, that's a big gap. Trying to straighten the flange would be a huge undertaking. I ...
New home and adding water shut off valves3/17/2010
  Q: I have just purchased a new townhome. The builder is asking if we wish to upgrade and add Basin ...
  A: I've never heard of "Basin" valves so I just went to their website. The valves I found under ...
showe stall sewer gas odors3/16/2010
  Q: I have been in my home for 26 years. I just had all my bathrooms remodeled. Since my MB has been ...
  A: Did the remodel include replacing the shower stall and flooring? You said these little flies came up ...
water heater3/16/2010
  Q: Just purchased new water heater had 40 gal prev upgrade to 50 gal BC the old running out hot water ...
  A: Several things. First, even with a 50 gallon water heater, often two long showers will deplete the ...
sewer system - submersible sewage pump3/15/2010
  Q: Over the wknd, with alot of rain and all the snow melting, I've noticed that the water was coming in ...
  A: Most maintainance landscapers in our area have small operations, three or four guys with a truck and ...
Relief valve3/15/2010
  Q: On our incoming water line(city fed) just down stream of the main shut off valve is a relief valve ...
  A: Sounds like this might be a PVB valve [pressure/vaccuum breaker], often used on irrigation lines. ...
Tub/shower knobs and hot/cold stems3/14/2010
  Q: We have the three separate knob type tub/shower controls. Recently, I removed all three stems and ...
  A: William, Correct. I'm not familiar with "Central" but it sounds very similar to Price Pfister. ...
Toilet flush3/13/2010
  Q: My stool wont flush completely unless I hold the handle down.
  A: There are only two reasons this can happen on a toilet with a flapper. Most toilets have flappers. ...
Tub/shower knobs and hot/cold stems3/13/2010
  Q: We have the three separate knob type tub/shower controls. Recently, I removed all three stems and ...
  A: Sounds like this is an older Price Pfister fixture. Only PP and American Standard made three handle ...
no water or pressure3/12/2010
  Q: i have a deep well system and i have a bladder type pressure tank and i am not getting much of any ...
  A: I have on my "expertise" that I know a little about wells but I'm not an expert, so you may have to ...
water temp3/11/2010
  Q: My shower has plenty of heat while my son's and my guest bathrooms do not. We have one hot water ...
  A: So odd, I just answered a question almost identical to this. You might check my two answers to ...
cold shower / hot tub3/11/2010
  Q: In the same bathroom we have a separate tub and shower. The tub works great and always has very hot ...
  A: I've worked on three or four different makes of these fixtures, like Moen, Delta and so on. When one ...
cold shower / hot tub3/11/2010
  Q: In the same bathroom we have a separate tub and shower. The tub works great and always has very hot ...
  A: Emily, That is odd! I expect the shower fixture is a single handle type. All of those have a ...
DO I HAVE A LINE LEAK OIF SO HOPW DO I FIND IT3/9/2010
  Q: MY WATER FROZE DURING A ICE STORM WHEN IT THAWED THE PRESSURE TANK AND LINE CONNECTED AT IT WERE ...
  A: I'm sure this is very distressing. Also it sounds like you've done a lot of work trying to repair ...
well water3/8/2010
  Q: my well water is cloudy when put in a glass then it clears up ,sometimes it is also rusty for a ...
  A: I've had many questions about air in lines [also rust] from wells. I talked to a retired pump man in ...
noise from pipes3/7/2010
  Q: A family member of mine has been experiencing noise from his water pipes. I went over to look at it ...
  A: Is that noise they are hearing constant or intermittent? If it is intermittent, then I'd guess one ...
Noise when turning off faucet3/7/2010
  Q: After we flush the toilet upstairs and turn on the faucet to washer our hands, when we turn off the ...
  A: I can almost guarantee that the banging noise is due to the fill valve in the toilet. The fill valve ...
slow running water3/6/2010
  Q: Little by little the water has been running slower into my washer, kitchen, and bath. I have to ...
  A: Cheryl, I'd guess you either have a lot of minerals in your water, or some dirt has gotten into ...
Toilet repair cost3/6/2010
  Q: We have floor rot from a seal leak. Toilet is removed and wooden flooring is rotten for about a ...
  A: I can only answer your plumbing questions. Questions about the flooring repair would need to be ...
Think drainline backup, not sure3/6/2010
  Q: We just recently moved into a house that has been not in use for about 2+ years, it's actually one ...
  A: I'm a little confused, when you said you shoved your hand down inside the pipes and felt that woody ...
Delta Shower Head Temperature Issue3/6/2010
  Q: We have had three new Delta single-handle shower heads installed as part of bathroom remodels within ...
  A: Sara, I'd say 75% of the questions I receive about shower fixtures have to do with these temp ...
odor in basement3/5/2010
  Q: We live in the midwest. Our basement is finished. Last winter, and now this winter, beginning ...
  A: Dianne, My guess is it's not coming from the toilets or you'd smell the odor close to the ...
drain smell3/5/2010
  Q: Ive had this problem ever since ive moved in the house 10yr!! No-one can help, yesterday I had the ...
  A: Karen, Sewer odors are the most difficult problem to figure out!! I must get 3 or 4 questions a ...
garbage disposer3/5/2010
  Q: My daughter put part of an artichoke down my disposal. When I went by the sink I noticed the water ...
  A: If the water seemed to begin leaking after you ran the dishwasher, it's possible the rubber ...
Oklahoma Water Well3/4/2010
  Q: On Thanksgiving day when we filled the bathtub for bathtime we noticed that the water was very dark ...
  A: Ashley, When I clicked on your question [it didn't indicate "follow-up" on the e-mail] your ...
water backed up in bath after doing laundry3/3/2010
  Q: the bathtubs have been having a slow drain after both showers were used and trouble flushing toilet ...
  A: Bummer that you just bought the house three months ago and this happened. Drain cleaners won't help ...
Bubbling toilet ballcock3/2/2010
  Q: 1)I have an upstairs toilet that has had problems (unidentified) getting a good swirl and flush. ...
  A: Oh joy! You know the terminology! So nice not to have to do definitions first! When a ballcock takes ...
drain line vent3/1/2010
  Q: no raincap on vent pipe. this extends appx. 4 feet above roof and has enough water in it to block ...
  A: Charles, Even without a cap, any rain falling into the vent pipe should go down and into the ...
Toilet Problem3/1/2010
  Q: I have a split level home and I am replacing the toilet in the half bath on the lower ground level ...
  A: Michael, Was this a brand new toilet you used? From what you wrote, I also suspect there may be ...
Follow up on septic problem3/1/2010
  Q: when they drilled the new drywell, after about 6 feet of clay they ran into caliche, the greyish ...
  A: Mike, CC Rd and Cactus is quite a bit south of the town of Cave Creek, but I know you have a ...
sewar smell2/28/2010
  Q: We remoleded our bathroom and have had a sewer smell. We have had plumbers comeout and checked ...
  A: Greg, Did you have the toilet replaced in that remodel? Or new flooring? If you had tile ...
smell from faucets2/28/2010
  Q: We have a 15 year old home on the coast of Ga. We purchased it about 4 years ago and added a master ...
  A: I chose to answer your question, but I'm not sure if I can help you with this! It's very odd! First ...
water heater and pressure tank problems2/28/2010
  Q: I am having some serious plumbing issues. For general information, I have a well and septic system. ...
  A: Glad to hear about your job! I'm not sure I can answer all your questions, but I'll give it a shot. ...
Septic Backup2/27/2010
  Q: What would cause a 3 year old leach pit to fail? My original pits did the same thing before i had ...
  A: Mike, I guess I should have asked the first time if your well was loaded. I wouldn't have ...
Septic Backup2/27/2010
  Q: What would cause a 3 year old leach pit to fail? My original pits did the same thing before i had ...
  A: Mike, When you say "drywells" what exactly do you mean? Also, you said there are no roots in the ...
Septic Backup2/27/2010
  Q: What would cause a 3 year old leach pit to fail? My original pits did the same thing before i had ...
  A: You may live down the street from me! I live in Cave Creek where probably 3/4 of the residents have ...
Moen to Delta Kitchen Faucet2/26/2010
  Q: If I change my Moen kitchen faucet to a Delta faucet will I be able to use the same valve or do I ...
  A: I'm not sure what you mean by "valve". If you are referring to the hot and cold valves under the ...
So, what IS a good brand nowadays?2/25/2010
  Q: "Moen. Used to be the best. Now it's probably the most troublesome brand on the market", you told ...
  A: I wish more people would ask first before buying a "brand"! Good thinking! My personal favorite is ...
sulfur smell2/25/2010
  Q: I have an above ground waste system hooked up to my shop sink. The waste system has a plastic case ...
  A: Did you smell this sulfur odor when you opened the casing and replaced the pump? Most pumps need to ...
well pressure tank2/24/2010
  Q: I recently have experienced some short cycling of our well. I have a Wellxtrol 202 that is ten ...
  A: I probably should have chosen explain to questioner why you can't answer because I'm not sure what I ...
hot water heater1/22/2010
  Q: We have had 2 hot water heaters, that seem to have the same problem. We have spent a lot of money ...
  A: The problem is one [or more] of the thermostats. The thermostat in an electric water heater controls ...
leaky plastic connection1/22/2010
  Q: Recently I purchased a "whole house" water filter that consists of two filters. They are plastic and ...
  A: Bob, When I apply teflon tape, even on small threads, I usually make 5 or 6 full wraps on the ...
bath/shower valve1/21/2010
  Q: When turning the tub/shower valve to shower, the water still comes out of the tub faucet. There is ...
  A: I'm guessing this is an older [virtually indestructable!] Price Pfister fixture. The diverter stem ...
Septic smell when we use sink.1/21/2010
  Q: I have a first floor bathroom with a sink, toilet and washer and dryer all vented on one roof vent. ...
  A: I suggested removing the trap just to see if there may be something in there like a Q-tip or some ...
leaky water heater1/21/2010
  Q: I live in a rental house that was recently switched from gas to electric water heater. For awile ...
  A: When you said "pressure control valve" I assume you are talking about a pressure regulator, a device ...
well?1/21/2010
  Q: We have noticed in the past year that while taking a shower the water will just stop and then ...
  A: I had a similar question just about a year ago, not long after I started volunteering. I have some ...
bath tub faucet1/21/2010
  Q: in my bath tub the hot water just drizzles but i have plenty cold water and hot water is working all ...
  A: There are dozens, hundreds! of types of tub fixtures, and almost as many reasons for them to ...
Septic smell when we use sink.1/20/2010
  Q: I have a first floor bathroom with a sink, toilet and washer and dryer all vented on one roof vent. ...
  A: Has anyone taken the sink trap off to see if something is stuck down in the trap? I had a customer ...
water pressure1/20/2010
  Q: I have a 3 year old home. The water pressure has always been between 35 - 45. Is this ok? We have ...
  A: If 35-45 is working for you, then I'd say it's OK. Ideal water pressure is 60psi. Most complaints ...
leaky plastic connection1/20/2010
  Q: Recently I purchased a "whole house" water filter that consists of two filters. They are plastic and ...
  A: I'd be interested to see this unit, you said that both sides are "male" threads. So there must be a ...
Bathroom sink leak1/20/2010
  Q: I just replaced a faucet and pop up assembly in an old Unilav bathroom sink and it’s leaking from ...
  A: Did you put a thick "rope" of plumber's putty under the flange before you tightened everything down? ...
pipes1/19/2010
  Q: my pipes are making a knocking noise , can this be air in the pipes , if not would can cause this.
  A: This is my most common question! In my experience, virtually all knocking [banging, whistling, ...
Kitchen Faucet - no water1/19/2010
  Q: My Kitchen faucet has no water coming out of it. It is the type you raise the handle to turn it on, ...
  A: Sounds like a Delta. Do you have a side sprayer? If so, does the sprayer work? With a side spray ...
No water volume in entire master bath1/18/2010
  Q: Both hot and cold have little water volume.And it is affecting every valve in this bathroom.trying ...
  A: I've had so many questions lately I can't always recall the details of my answers. I believe I ...
toilet bowl water1/18/2010
  Q: We have a toilet that loses it's bowl water after flushing and yet we can find no signs of leakage ...
  A: Carol, I assume you did check the little tube that goes to the overflow pipe. As I mentioned, if ...
water heater making banging and dripping noises1/17/2010
  Q: my water heater of and on makes banging and dripping noises. i am no handy man and i am very ...
  A: It would really help to know if you have an electric or natural gas water heater, or if it's a ...
help1/17/2010
  Q: I have a price pfister one handle pull out and turn for hot and cold model handle that is leaking ...
  A: I honestly think the O ring you referred to is just part of the handle assembly and has nothing to ...
kitchen sink and washer backing up into bathtub1/17/2010
  Q: my kitchen sink is backing up into my bathtub, and only my bathtub of the 2 baths in the house. ...
  A: OK, first, did the plumber know that the kitchen drain is backing up into the tub? If so, get ...
Little water pressure in entire master bathroom1/17/2010
  Q: This could get lengthy.Plumber that I use for remodel re-did all valves and fixtures in master ...
  A: You were very thorough, but I'd like to know if you are talking about both hot and cold water to all ...
handyman or plumber for installing a bathtub waste and overflow trap.1/16/2010
  Q: I noticed icicles coming from the outside bottom of my condo overhang (resulted from water that was ...
  A: I just re-read your question three times and I'm still not clear about what happened. I'd really ...
loud ttoilet1/16/2010
  Q: All of a sudden when we flush the toilet, while the water is filling the sound is so loud? We have ...
  A: The cause of this is almost always some small obstruction in the tube inside the fill valve ...
water pressure1/15/2010
  Q: We have started having a problem with our water pressure while taking a shower. We have a two head ...
  A: When the water stops flowing from the shower-head, do you sense any air coming through before the ...
smelly drain and muck in drain1/15/2010
  Q: Sharon, We live on a slab and have a drain in one of our closets. I have noticed this drain ...
  A: This is an interesting question! Since it doesn't overflow, I doubt the muck in the drain got there ...
Rusting on sink drain opening1/14/2010
  Q: The chrome rim that surrounds the drain opening (and stopper) on the bathroom sink has a patch of ...
  A: The metal flange you're talking about is chrome-plated, which means there is a thin layer of chrome ...
toilet bowl water1/14/2010
  Q: We have a toilet that loses it's bowl water after flushing and yet we can find no signs of leakage ...
  A: Carol, Why this is happening depends on whether the bowl simply doesn't fill up after the flush, ...
retrieving from a flush1/14/2010
  Q: Where is the trap, I've been sick and lost my bottom plate of my dentures, flushing before I ...
  A: The trap in a toilet is formed into the base right behind the bowl. When the water and paper etc. in ...
Hot water heater in garage1/13/2010
  Q: I am an FHA appraiser and have to be concerned with health and safety issues. A new hot water ...
  A: I assume this is a gas water heater. Only gas water heaters need to be raised off the floor, and ...
Rudd Glas Pacemaker1/13/2010
  Q: Can you tell me when this water heater was made? Ser# Ru1195131686 Mod#PE 40-2 c
  A: It's not hard to find out. You can either call the phone number listed on the label or go to the ...
faucet leak and protable dishwasher1/12/2010
  Q: we recently change our kitchen sink to a new undercounted sink with a single hole lever type faucet ...
  A: Kwong, Adding a separate line for the dishwasher, as I described, would not be hard-wiring. I ...
platic ball cock leak1/12/2010
  Q: The very top of the plastic ball cock is spritzing out water. The tank refills with no problem and ...
  A: Dot, It sounds like you have a Fluidmaster ballcock, that type has a black cap on top and a ...
leak from upstairs washroom1/12/2010
  Q: I bought a house a year ago, in 2009, there is hole in the connection pipe in the washroom upstairs ...
  A: I'm surprised this leak in the ceiling didn't show up until recently. I imagine if the water has ...
Tapping sound in pipes1/11/2010
  Q: We are getting a TAPPING SOUND in the pipes. Sometimes when the water is running... sometimes when ...
  A: I've been in the repair business almost 27 years. In all instances I've come across, a banging, ...
water pressure1/11/2010
  Q: I live in Ga. the pipes froze over the weekend. well that started the trouble!!!!! replaced pipe ...
  A: Jillian, Questions for you...what pipe burst? Also, I'm assuming you mean the bladder in the ...
leaking at shower head-old plumbing1/11/2010
  Q: My mother's house is about 40 years old. The shower is leaking water out the shower head. The hot ...
  A: Patti, Good for you for wanting to try! I'd guess the fixture is either a Price Pfister or an ...
water shortage1/10/2010
  Q: no incoming water to flat, may be a frozen pipe. cant locate or open the stopcock. please ...
  A: I've received dozens of frozen pipe question this past week, evidently the extremely low ...
unusual cold1/10/2010
  Q: I moved into this place in oct. of 2008 and the water pipes were pretty clogged.The plumber and the ...
  A: I have a hunch some or all of the pipes in your house are galvanized. I'm wondering what the plumber ...
shower mixer valve1/10/2010
  Q: I have a single operating handle. Installed a new shower head 6 months ago. Water pressure was fine ...
  A: Did you take the shower head off and see if you have a good volume of water coming out the pipe? ...
No hot water1/9/2010
  Q: We are having some unusually cold weather here, low teens at night. This morning there was no hot ...
  A: Is your house on a slab, or is there a basement or crawl space underneath? I'm guessing no basement ...
Hot Water Heater1/9/2010
  Q: There is no water coming out of the hot water spigots in the house but cold water coming out of the ...
  A: Right now I'm getting lots of "no water" questions, and most have to do with the very cold weather. ...
Moen Extensa faucet drips1/9/2010
  Q: How do i remove and replace the cartridge on a Moen faucet 7560?
  A: Every time I get a Moen question I cringe. Moen was one of the best until about 12 years ago, now ...
water not coming from all faucets1/9/2010
  Q: My husband was going to go shave in our masterbath. he discovered no water coming from his and hers ...
  A: It's likely the water in the pipes going to the sinks froze, but that does not necessarily mean they ...
driping water1/8/2010
  Q: my washers outlet water hose sprung a leak. i got a universal replacement hose, was told to use a ...
  A: Did you make sure there were rubber hose washers in those connectors before you screwed then on? If ...
kohler toilet1/8/2010
  Q: I have a 1.6 gallon kohler toilet that is about 8 years old. I have noticed that the amount of time ...
  A: Very likely that is the problem. Little particles can come through the water and plug up the tube ...
1912 Plumbing Issues1/8/2010
  Q: We've been having issue with water coming up out lead sinks in the basement. (Sewage backup)My ...
  A: First, I can't tell you either what is happening or what to do, and I advise you to ask all the ...
water pressure drop1/8/2010
  Q: I turned off the water for a while yesterday at the main valve outside my house. When I turned it ...
  A: What is dropping is the VOLUME of water. Pressure is always constant regardless of the size of the ...
humming in water lines1/8/2010
  Q: Everytime we run water at our house the water lines start humming.It started out as a low hum and ...
  A: Does this happen when you open ANY faucet in the house? Or flush any toilet? In almost all cases, ...
Knocking when I Drain Sink.1/7/2010
  Q: Every time I drain the sink I hear a knocking under the floor. It's defiantly when I am draining it ...
  A: I read your question late last night after I'd answered about 6 others, and I honestly didn't have a ...
Switched around the hot & cold temperature!1/7/2010
  Q: I just replaced my Moen showerhead with a Waterpik handheld showerhead. After successfully doing ...
  A: Terri, Very late so I'll be brief. Oddly, this is the exact same question I just answered and the ...
Shower faucet1/7/2010
  Q: What would cause my shower have cold water in the hot position and hot in the cold position on a ...
  A: Luci, Is it a Moen? The Moen cartridge can have hot and cold reversed simply by turning the ...
frozen pump1/7/2010
  Q: Our vacation home in north florida uses a well with pump. We recently had temps down to 17 degrees. ...
  A: I'm not an "expert" with water well systems but I do know a lot of basics since many residents in my ...
Lingering Smell & Now a Leak1/7/2010
  Q: For the past few days (almost a week now I guess), we have noticed a strong urine-like smell in our ...
  A: Megan, You said your husband was using the sink when you heard the thump, then you said you ...
Rebuild mixing valve1/6/2010
  Q: How difficult is it to rebuild a Watts mixing valve? My plumber quoted $150 which sounded high. I'd ...
  A: I figured that out when I checked Ambassador on the net! Many of their water heaters are also ...
Plumbing problem1/6/2010
  Q: Our raised ranch home has a septic system which was last pumped four years ago. We have always had ...
  A: I need some clarification. I know you wrote that the gurgling toilet and shower are on the upper ...
Shower pressure1/6/2010
  Q: I have a perplexing problem that I hope you can shed light onto. Brief background: My wife and I ...
  A: I can't guarantee any simple answers, but let me ask you this. When you removed the shower head to ...
Rebuild mixing valve1/5/2010
  Q: How difficult is it to rebuild a Watts mixing valve? My plumber quoted $150 which sounded high. I'd ...
  A: So you have your own natural gas water heater that provides hot water to only your unit? And you own ...
Burping toilet1/5/2010
  Q: Sharon: I recently installed a new washing machine drain, kitchen sink drain and a new toilet and ...
  A: OK, do you mean the kitchen line runs 12 feet BEFORE it is vented? And same with the washing machine ...
toilets back up1/5/2010
  Q: This is a septic system. At various times, all 3 of my toilets may back up. I have always been ...
  A: Almost everyone in my area is on a septic system so I'm very familiar with them. Rarely is a problem ...
dripping shower head1/5/2010
  Q: I live in central Texas and for the last two days we have been at or just above freezing temperture ...
  A: Have you had any freezing in your water pipes? Like enough that water flow was restricted? Generally ...
Inside water pressure1/4/2010
  Q: I own a 1996 mobile home. In the house there are 3 sets of spigots, the bathrooms on each end of the ...
  A: I imagine the aerator is partly plugged with particles. On the end of the spout there is a removable ...
hot water heater1/4/2010
  Q: My son in law replaced the heating element in the bottom of the hotwater heater. I now have no ...
  A: First, what symptoms did you have that caused him to believe that the problem was the lower element? ...
flapper1/3/2010
  Q: I think I may have talked to you before about my stool flushing itself every once in a while. I ...
  A: There is another cause for the water level dropping, but much less common that replacing the ...
Burping toilet1/3/2010
  Q: Sharon: I recently installed a new washing machine drain, kitchen sink drain and a new toilet and ...
  A: Did you connect all these drainlines to a vent? Without venting, water will not flow freely. When ...
Shower Leak1/3/2010
  Q: My shower head drips. I have removed it and checked the o-rings. Seems fine. I did notice that ...
  A: A shower head doesn't "cause" a drip, the drip is caused by some worn part in the main valve that ...
Standing valve1/2/2010
  Q: The standing valve in the tank of the toilet does not lock off.I bought a new one and it still does ...
  A: Sorry it's been 3 days. Did you adjust the float on the new one to "stop" before the water reaches ...
Moen Shower Handle1/2/2010
  Q: I have a cartridge type Moen shower handle. I know how to replace the cartridge, or think I do; I've ...
  A: This is the only way I can reply to your comment, to "revise" my original answer. I really recommend ...
combi boiler1/2/2010
  Q: i can get plenty bof hot water out of the mixer tap downstairs in kitchen but i can only turn taps ...
  A: This is very puzzling. Have you had any changes in your plumbing recently? Pressure changes? Pipe ...
Water Heater1/1/2010
  Q: Have little hot water. Started suddenly this a.m. Wife took 5-10 minute shower and before I finished ...
  A: The reset button always protrudes a little bit, and really not much more when it pops. The way to ...
Sewer gas in home1/1/2010
  Q: We purchased our home 20 years ago. It was built in 1852. The gentleman who owned our home before ...
  A: I get many many sewer gas questions, and I always explain that this is often the most difficult ...
Basement Floor Drain Overflowing12/31/2009
  Q: I have been renting an older duplex home that has a floor drain in the basement for two years. When ...
  A: Plugging up the floor drain!! What an idiot! Did he honestly think that would stop this backing up ...
Water Heater12/31/2009
  Q: Have little hot water. Started suddenly this a.m. Wife took 5-10 minute shower and before I finished ...
  A: I'm really glad you wrote back, because that scalding water is a sign that one of the thermostats is ...
Spitting Tobacco and Drainage Problems12/31/2009
  Q: My husband spits in the sinks in the house. I never had drainage problems until he came. He won't ...
  A: I had almost the exact question about a month ago, and I asked a few friends who "chew". There are ...
Squishy sounds when sitting on the toilet...12/31/2009
  Q: I think my wax seal is no longer stable under the toilet because when I sit - I hear squishy sounds ...
  A: Do you still feel a "rocking" when you sit down on it? Even though you tightened the bolts? ...
bathtub slow drain leak12/31/2009
  Q: Obviously, this is not the way to soak in a tub, nor do the kids like it when they are playing and ...
  A: Clearly, the stopper is leaking. The plug that goes down to hold the water in. There are so many ...
Water Heater12/30/2009
  Q: Have little hot water. Started suddenly this a.m. Wife took 5-10 minute shower and before I finished ...
  A: Most of the time I have to ask questioners for more details. You gave me all the details I need! ...
Intermittent toilet leak @ base12/30/2009
  Q: I have a tenant who claims that her toilet leaks at the base 2+ cups of water from one of the bolt ...
  A: With 26 years of service plumbing behind me, I have had many calls about water on the floor around a ...
leaking in outside wall12/30/2009
  Q: I am having a leak in my master bedroom in my carpet and it seems it is coming from the outside pipe ...
  A: Is the hose valve [usually called a hose bibb] leaking? Possibly around the base of the handle? If ...
Delta pressure too high12/30/2009
  Q: I have a house built in 07 with Delta single handle showers. One is a tub shower with single handle ...
  A: Very interesting! Usually people complain that they get too little volume in their shower! In fact, ...
sink hot water valve12/30/2009
  Q: The hot water pressure is at about 25% after I replaced the old faucet. It looks like the hoses are ...
  A: Actually it's the volume of water that is low, pressure is always constant. This is what I do in ...
combi boiler12/29/2009
  Q: i can get plenty bof hot water out of the mixer tap downstairs in kitchen but i can only turn taps ...
  A: I'm not sure what you meant when you wrote "I can only turn taps on slow in bathroom upstairs". Did ...
groaning faucet when using sprayer12/29/2009
  Q: When using the separate sprayer at our kitchen sink it works fine until the button is released and ...
  A: All groaning, banging, whistling, chattering sounds are caused by a partly open or restricted valve ...
no hot water in bathtub12/29/2009
  Q: my bathtub has a Kohler faucet.for some time now we have not been getting any hot water in the ...
  A: Is this a single handle fixture where there is a lever handle that starts at the bottom and turns ...
water hammer?12/29/2009
  Q: All of a sudden the pipes in my house are banging. It seems to be the worst when the toilets are ...
  A: I have a hunch the timing you mentioned is co-incidental. I'd say 75, maybe 80% of pipe banging ...
pressure problems12/28/2009
  Q: Our water heater went out we replace with a used one a family member gave us it filled out line with ...
  A: It really sounds like there is some object in the pipe going to the tub and kitchen fixtures. When ...
Delta shower mix valve mix-up12/28/2009
  Q: Sharon. You mention in one of your answers that Delta is your favorite. I hope, therefore, that ...
  A: The scald-guard fixtures of all brands are a fairly new development and all of them are a big pain. ...
Dripping pipe that goes out wall to septic system12/28/2009
  Q: My name is Jim seen story of Laura who had a drip from pipe in her house that goes to septic pipe ...
  A: I may have thrown you off about three responses. You can keep writing, but after three you have to ...
water pipes12/27/2009
  Q: We have a gas water heater.I would say its about 10 years old. We have had knocking mostly when the ...
  A: Debbie, OK, excellent answers! So you hear no knocking when you turn the hot and cold on the ...
Dripping pipe that goes out wall to septic system12/27/2009
  Q: My name is Jim seen story of Laura who had a drip from pipe in her house that goes to septic pipe ...
  A: I really want to help you with this. I'm not given access to your e-mail address on this site, so we ...
water pipes12/27/2009
  Q: We have a gas water heater.I would say its about 10 years old. We have had knocking mostly when the ...
  A: I have a few questions for you, and your answers will help clarify so I can try to give you a ...
water pressure problems12/27/2009
  Q: my incoming water pressure is 42psi at the outside faucet. If you flush a comode and wash your hands ...
  A: Ideal water pressure for a residence is 60psi. Your pressure is quite low, and it's not surprising ...
running water in toilet12/26/2009
  Q: The water keeps running in the toilet after it is flushed. I took the back off to see what was ...
  A: First, is this toilet a two-piece type, like does it have a separate tank and bowl? The reason I ask ...
plugged hot water line in kitchen12/26/2009
  Q: We just recently moved into a house and some of the water wasn't working, I have been able to get ...
  A: Whatever debris that was in the aerator screen is probably in the hot water line somewhere. How I ...
Check valve installed backwards12/25/2009
  Q: I recently had a problem where there was a backup in my cleanout. I had it snaked out and things ...
  A: So glad you wrote! First, I'd like you to write back and tell me as many details as you can about ...
Master Shower pulsation12/24/2009
  Q: Sharon, The website would not let me respond to your third follow up so I am posting this new ...
  A: James, We've gone over so many ideas I can't recall if I suggested this, or if you tried it ...
Howling Kitchen Faucet12/24/2009
  Q: I have a howling kitchen faucet, only on cold. Single handle faucet. Noise goes away when I move ...
  A: Do these granules show up in your other faucet aerators? Do you have a lot of minerals in your ...
Changing Bathtub Spout12/24/2009
  Q: I am trying to change a universal tub Spout with hand shower fitting. When I screwed off the spout ...
  A: I don't hear that name very often, my best friend in high school was Marguerita. What tool did you ...
Master Shower pulsation12/23/2009
  Q: Sharon, The website would not let me respond to your third follow up so I am posting this new ...
  A: I reread your first questions last time and don't recall that you'd mentioned this was an anti-scald ...
Overflow @ kitchen sink12/23/2009
  Q: We are replacing kitchen faucet %26 I want to install the soap dispenser that is included. Currently ...
  A: That unit [mostly obsolete now] is there to prevent "backflow" into the dishwasher. If the ...
Master Shower seat chatter12/23/2009
  Q: First, thanks for your help. My master shower has started to make some very loud seat chatter. It ...
  A: I'm glad all our previous correspondences came up because it's been a while! I doubt a rise in water ...
Hot Water Trickles out of bathtub faucet and shower nozzles12/23/2009
  Q: Sharon, you answered a question for me regarding whether or not our tub/shower fixture was a 2 ...
  A: You didn't mention what brand of fixture you have, and I probably didn't ask! If there is some name ...
clogged drian12/23/2009
  Q: why do a get a backfill in the kitchen sink when i use my dishwasher. all other drains in the house ...
  A: Does your dishwasher drain hose connect to a garbage disposal? And does the water back up only into ...
pressure problems12/22/2009
  Q: Our water heater went out we replace with a used one a family member gave us it filled out line with ...
  A: The problem you are having is not water pressure, it's VOLUME. Whatever pressure is coming in ...
Noise in the pipes12/22/2009
  Q: Our upstairs bathroom has recently started making these loud noises. It does not sound like what ...
  A: I'm guessing the problem is in that toilet, but not what you thought. Almost all banging, thumping, ...
Mansfield Toilet issue12/22/2009
  Q: I have an issue with my Mansfield toilet. Our house is 7 years old. Las night, I noticed that, ...
  A: The Mansfields have an entirely different flush valve assembly from other toilet brands. Your ...
bathroom drains12/22/2009
  Q: Good morning, My question is about our bathroom. The bathtub starting having issues with draining ...
  A: First, I'd guess the sound of running water is coming from the toilet. Either the flapper is bad [or ...
expansion tank12/21/2009
  Q: I have to change the boiler in my home. The instructions for the new boiler states that the ...
  A: I have not worked on systems with expansion tanks, but I'm somewhat familiar with them. I agree, all ...
Hot Water Trickles Out of Bathtub Faucet and Shower Head12/21/2009
  Q: We are experiencing a problem in one of our bathrooms. Upon turning on the water in the bathtub ...
  A: Is your tub/shower fixture a two-handle model? If so, it might be that some sediment has gotten into ...
water pipes12/20/2009
  Q: I never heard water moving through my pipes like they are this winter. If I didn't know what the ...
  A: Sounds like you have two problems! I'll address the running water first. My first thought is you ...
Remove rusted tub spout nipple12/20/2009
  Q: I read your response about why rust water comes out of tub spout. I unscrewed the spout and the ...
  A: In most cases, there is a longer nipple, about 5" long, or a piece of 1/2" copper pipe stubbed out. ...
Double sinks not draining well with clear pipes12/20/2009
  Q: A few months ago I had a clog under a double sink, cucumber rinds packed into the connection where ...
  A: Whitney, You made this is quite clear now. As far as the distance of the pipe leaving the ...
Double sinks not draining well with clear pipes12/19/2009
  Q: A few months ago I had a clog under a double sink, cucumber rinds packed into the connection where ...
  A: I'm sure you have all the pipes back together just fine. When you wrote the last sentence, that "the ...
no water in hot water line in shower12/19/2009
  Q: My wife & I just bought a country house in upstate NY. We ran the shower this morning and there was ...
  A: I'm assuming you have separate hot and cold valves on this shower. you said there is NO water coming ...
Oh Hot and Cold12/19/2009
  Q: Sharon, we have recently purchased a 5 year old home. We have a 40 gallon water heater centered in ...
  A: First, 70psi is an acceptable pressure. 60psi is considered ideal for a residence, so yours is a ...
Water Heater12/18/2009
  Q: I wasn't sure if water heaters fell under plumbing or heating and air...but let's give it a shot. I ...
  A: From the sound of it you have a gas water heater. Because it's old, there may be several things ...
Bathroom sink cold water knob12/18/2009
  Q: Is there any logical reason why my cold water knob on my bathroom sink would turn on by itself? It ...
  A: This can happen with certain types of fixtures, generally it's due to a loose "O" ring in the stem. ...
Basement Bath Rough In12/18/2009
  Q: I want to install a toilet and sink in my basement. I need some help identifying all the ...
  A: I'm glad you were able to send that photo. I'm confused about the diameters of the pipes you ...
Delta tub/shower install trickle flow of water12/18/2009
  Q: I just read on this site your response to a similar problem with the Delta Mulitchoice series 13/14 ...
  A: and congratulations on solving the problem. It sounds like the problem was the usual old rust in the ...
Foul odor coming from exterior vent stacks12/17/2009
  Q: Im having an issue with a foul septic odor on the exterior of a house from the roof vent stacks. ...
  A: I just looked up studor vents, I've seen these used on manufactured homes and trailers that aren't ...
Leaky tub faucet12/17/2009
  Q: We bought a cartridge for Dial (PS702 by PlumbShop) to replace our existing one (not sure about the ...
  A: Sorry, I was away from the computer yesterday so I'm a day late. I saw the photo of the stems. These ...
leaky tub drain12/17/2009
  Q: Good morning, I live in south Florida. Recently my daughter purchased a second floor two bedroom, ...
  A: In my 26 years of service plumbing I've seen water leaking down from a tub above dozens of times. ...
fireplace and plumbing12/17/2009
  Q: you answered a question i had about sewer odors,thanks buy the way. About the fireplace,i added that ...
  A: Aha! I hadn't thought of that angle. But if that were happening, I'd think the sewer gas from the ...
Delta tub/shower install trickle flow of water12/17/2009
  Q: I just read on this site your response to a similar problem with the Delta Mulitchoice series 13/14 ...
  A: When I say the "spout", I mean the actual tub spout, not the pipe going down. To activate a shower ...
Delta tub/shower install trickle flow of water12/16/2009
  Q: I just read on this site your response to a similar problem with the Delta Mulitchoice series 13/14 ...
  A: When I'm confronted with a problem that is basically invisible, like sewer odors or thumping in ...
Water Leak12/16/2009
  Q: Monday morning I was taking a shower and my wife said we had water coming out of the canned lights ...
  A: Water leaking down through the ceiling [commonly through a light fixture which is the easiest route] ...
Delta shower facet problem12/16/2009
  Q: I took apart my two handle shower controls to replace the cartridge and replace the seats. This is a ...
  A: I loved that! Are you from Chicago? I was born and raised on da Sout' Side and lived in da city for ...
Sporadic hot water in only one tap12/16/2009
  Q: Sharon, I live in an older home, with a gas water heater. In my upstairs shower, the hot water ...
  A: It sounds to me like you have a problem with that shower fixture. If you are certain that even when ...
sewer odors12/16/2009
  Q: i have odors coming from my sewer .as far as i can tell it is coming from under my main level ...
  A: Wow, the fire in the fireplace really threw me for a loop! The only connection I could figure with ...
Leaky tub faucet12/15/2009
  Q: We bought a cartridge for Dial (PS702 by PlumbShop) to replace our existing one (not sure about the ...
  A: No photos came through with your reply. Sorry. I wasn't aware that you have separate hot and cold ...
gas water heater(Bradford White)12/15/2009
  Q: I have a gas water heater. It seems to stick because it won't turn on and get to temp. til you run ...
  A: Are you getting any warm water at all? Did you check to see if the pilot light is on? Or did you ...
1960 Eljer Toilet12/15/2009
  Q: I have an Eljer toilet marked June 30, 1960 with no visible serial number. The problem is that the ...
  A: I'll answer your second question first. Probably not. All new tanks are low-flow, all that goes out ...
kitchen clog12/15/2009
  Q: "here's as much info as i can fit. we are on a city water system. our kitchen sink is clogged for ...
  A: Considering some of the unusual names I respond to, yours wasn't really that difficult!! I still ...
plumbing12/15/2009
  Q: can i plum a washing machine near my combi boiler [ie 1mtre away] to the its cold inlet & hot ...
  A: I'm not familiar with a combi boiler, but I assume it's pretty much the same as a gas or electric ...
Gurgling coming from kitchen drain12/14/2009
  Q: My kitchen drain has a gurgling or burping noise when the sump pump kicks on. I am trying to sell ...
  A: The observation of dye on the surface at the end of the leach field may indicate that the field is ...
kitchen clog12/14/2009
  Q: "here's as much info as i can fit. we are on a city water system. our kitchen sink is clogged for ...
  A: This is very common with older pipes. I'm sure you've gotten into the crud that collects on the ...
Delta tub/shower install trickle flow of water12/14/2009
  Q: I just read on this site your response to a similar problem with the Delta Mulitchoice series 13/14 ...
  A: Good old galvanized, or should I say BAD old galvie. Nothing but trouble. Did you mean, when you ...
Moentrol Tub Spout Diverter Malfunction12/13/2009
  Q: We have a Moentrol dingle handle tub shower valve set up in our tub shower. The shower head runs all ...
  A: A tub spout is a tub spout, doesn't matter if you have a Moen or otherwise. Spouts are standard and ...
kitchen hot water shut off itself12/13/2009
  Q: WHY only does the kitchen hot water faucet shut off itself while I'm filling the sink and the tap is ...
  A: I need more information. Is this a single handle or two handle faucet? If you have the hot handle ...
Price pfister 3 handel shower12/12/2009
  Q: how to remove a broken valve stem, the threads broke off from the stem and remain in the housing.
  A: The old PP fixtures are extremely sturdy and easy to repair if you have one essential tool [later]. ...
rinsing chewing tobacco down sink12/11/2009
  Q: My husband puts his "snuff" down sinks in our home. We have a regular sewage system. Can this ...
  A: I've been around a lot of chewers. Do you mean he spits into the sinks or he actually drops the ...
singing pipes/water softener/pressure valve12/10/2009
  Q: and thanks for your help. OK, in sequence, here's what has happened: 1. Got a "singing" noise ...
  A: SWEET! And so diplomatic! Sadly, threatening to withdraw your business and especially other peoples' ...
singing pipes/water softener/pressure valve12/10/2009
  Q: and thanks for your help. OK, in sequence, here's what has happened: 1. Got a "singing" noise ...
  A: Please! Call me Sharon! And I have to tell you how much I enjoyed your remarks! I usually spend two ...
tank to bowl spacers12/10/2009
  Q: I am looking for the rubber spacers that fit in between the tank and bowl apx 1" long flat on top ...
  A: I have used plastic shims that are designed to level toilet bowls when setting a toilet on an uneven ...
Moen sprayer12/10/2009
  Q: Moen recently replaced our leaking Kitchen side lever faucet with a new Moen single handle pullout ...
  A: Moen is definitely not my favorite, but it's what you have. Many pull-out-spout faucets seem to have ...
pump won't shut off12/9/2009
  Q: I have a home water pump and it started to run and not cycle. The first thing I did was to replace ...
  A: Lonnie, I do not show on my bio that I am an expert on well systems, but I know some basics ...
slight driip12/9/2009
  Q: I just noticed that there is very small bit of water at the base of the pvc sewer 4" cleanout in my ...
  A: Sounds like you have figured this out yourself. If you remove the threaded cap, and it appears there ...
Low Hot water pressure - all faucets12/8/2009
  Q: My home hot water is heated by a boiler (no hot water tank). The boiler is approaching 40 years ...
  A: To be honest, I'm not familiar with boilers, though one of my sons lived in Vermont for a few years ...
Bubbles coming up the toilet/overflowing washer drain12/8/2009
  Q: Recently, our toilet randomly bubbles, like someone has just let out a lung full of air. Also, the ...
  A: Several thoughts. One, you may have a partial blockage in your main sewerline. When a washing ...
no water12/8/2009
  Q: I live in a 2000 mobile home and tried to drain the water heater to replace the element; after ...
  A: If you put a straw into a glass of water so the straw fills, then put your finger over the top of ...
cheater traps12/8/2009
  Q: I had to install a cheater trap under my kitchen sink but now I continue to get a rotten egg smell. ...
  A: That is a sulfur small, and quite different from a sewer smell which is methane. This sometimes ...
DishwasherCausingLeakyFaucets?12/7/2009
  Q: Our household has gone through several kitchen faucets in the last few years, what with them ...
  A: I wrote a long answer last night and was almost finished when the power went out! Big storm!! So I ...
moen faucet problem12/7/2009
  Q: I had a Moen single handle kitchen pulldown faucet, model SOLEDAD 87559 series, installed Thursday ...
  A: Mark, Did this docking collar that came loose not just press back into place? Was it threaded ...
moen faucet problem12/6/2009
  Q: I had a Moen single handle kitchen pulldown faucet, model SOLEDAD 87559 series, installed Thursday ...
  A: I will try to remain calm while I answer your question. I have a HUGE attitude about Moen, and I've ...
bathroom remodel12/6/2009
  Q: I am remodeling my bathroom. I have all of the sheetrock down and all pipes exposed for both ...
  A: You have BOTH copper and galvanized pipes? You mentioned black iron pipe, black pipe is usually only ...
DishwasherCausingLeakyFaucets?12/6/2009
  Q: Our household has gone through several kitchen faucets in the last few years, what with them ...
  A: The waterline going to a dishwasher is separate from the kitchen faucet. Usually there is either a ...
Terra cotta drain piping12/6/2009
  Q: My toilets flush slowly and the shower drain backs up. I have been told by a plumber that I ...
  A: It is possible. The two small towns where I live and work have many homes built during those years ...
1950's 2 handle faucet12/6/2009
  Q: I am looking for replacement handles for my 1950's bath room. I can't afford to remodel the bath, ...
  A: I've never seen a tub fixture that has the handles in line with the spout, so I don't even have a ...
Connecting to main12/5/2009
  Q: I am hooking up drainage for a washing machine in a (old) mobile home. the home is not going ...
  A: Your guideline in all plumbing is "downhill". As long as a drainline is directed downhill, the water ...
Connecting to main12/5/2009
  Q: I am hooking up drainage for a washing machine in a (old) mobile home. the home is not going ...
  A: Consider this. A 22 degree angle is less of a bend than a 45 or 90 degree angle. Less of a bend ...
Oklahoma Water Well12/5/2009
  Q: On Thanksgiving day when we filled the bathtub for bathtime we noticed that the water was very dark ...
  A: If you are seeing hair in the water, it seems like you made a pretty good guess what happened, ...
drianing shower into 2 Inch vent12/5/2009
  Q: In my basement, I have a bathroom shower that drains onto the floor and into the floor drain. It ...
  A: Codes vary from state to state and county to county. If a vent is within three or so feet of the ...
Only warm water at sinks12/4/2009
  Q: We built a new house a little over a year ago and have never had more than lukewarm water at the ...
  A: Telling me the pump is on top makes a big difference. And especially since the house is only a year ...
Lot drainage12/4/2009
  Q: I had a house inspection done and the inspector noted that a drain on the outside of the house does ...
  A: This sounds odd to me. First, how did the inspector discover this drain? You didn't indicate that ...
Help!12/3/2009
  Q: So I was goofing around in my shower. I lifted the net thing that prevented things from falling in a ...
  A: Most holes in tub drains have a metal criss-cross piece about an inch down. This is usually where ...
Partial drain back-up12/3/2009
  Q: I have one area of my home that is backing up and running slow but all other areas are fine. The ...
  A: Good find, Sherlock!! That pipe, if it's over the septic tank, is either an access to the top of the ...
Partial drain back-up12/3/2009
  Q: I have one area of my home that is backing up and running slow but all other areas are fine. The ...
  A: You are experiencing what happens when the main line is partially blocked. The water will eventually ...
Thumping sound in sink at night12/3/2009
  Q: In our spare bathroom, the twin sinks have started thumping all night long. I believe it is air in ...
  A: This is my third "thumping" question today!! Each one a bit different, but all thumping, banging, ...
rattling pipe12/2/2009
  Q: The house I am in is only 5 years old and every time we turn on the hose outside the pipes rattle so ...
  A: I've heard descriptions of pipes rattling but this is good! Knocked a glass off a shelf! I've heard ...
Only warm water at sinks12/2/2009
  Q: We built a new house a little over a year ago and have never had more than lukewarm water at the ...
  A: When you pulled the plug on the circulating pump, did you shut the valves off? Usually the plumber ...
singing pipes/water softener/pressure valve12/2/2009
  Q: and thanks for your help. OK, in sequence, here's what has happened: 1. Got a "singing" noise ...
  A: It sounds like both of these guys graduated from the BS School of Plumbing. $125 to tell you you ...
Shower Adapter and Handle12/1/2009
  Q: I'm having a problem removing my current shower adapter for a single handle Moen shower. I turned ...
  A: I need some clarification. The "adapter" you are referring to is part of the handle assembly? To ...
kitchen sink backup12/1/2009
  Q: I inadvertently poured about 12 oz of cooking grease/oil down the kitchen sink. Not long after that ...
  A: Phil, Gotcha. But yes, if I were you I'd take the closer pipes apart first. Take them all apart ...
toilet flushing12/1/2009
  Q: We are in a real pickle. Seems we had some bad electrical problems in our house and will not have ...
  A: OK, I read your question twice, and figured you must be on a well. The only reason I can think of ...
kitchen sink backup11/30/2009
  Q: I inadvertently poured about 12 oz of cooking grease/oil down the kitchen sink. Not long after that ...
  A: When the disposal side is plugged and the other side drains, the blockage [I hate to tell you after ...
NOISY PLUMBING11/30/2009
  Q: JUST WONDERING WHAT MAKE PIPES RATTLE? WHEN YOU TURN ON THE WATER HALF WAY OR WHEN YOU FLUSH THE ...
  A: I don't know the technicalities about WHY. I do know that when some valves are only part-way open, ...
Smelly Bathroom Drain11/30/2009
  Q: My bathroom sink drain has a terrible smell. The weird thing is that when it rains it sometimes ...
  A: This answer will come fast! I just answered 4 questions and was about to exit when yours popped up. ...
Occasional11/29/2009
  Q: I have well water feeding into a holding tank, which has a meter reading 27 psi. Too frequently we ...
  A: As I mentioned, I'm not an expert on well systems. I gave you a few educated guesses. If the bladder ...
toilet losing water11/29/2009
  Q: I live in Australia and I have had a new house built.On this house I have 3 toilets,2 showers and ...
  A: Greetings to you down under! My first question from your part of the planet. Our terminology is ...
bathroom shower11/29/2009
  Q: I turn my shower handle a quarter turn and it changes from freezing cold to boiling hot. I spend ...
  A: Don't take this wrong. There are probably 15 different faucet manufacturers and within those there ...
pipes in the attic groan11/28/2009
  Q: I live in a 5 year old one story house. Recently, all the pipes in the attic have started groaning, ...
  A: I just answered a groaning pipe question! Pipes usually groan, chatter, whine, bang, and so on when ...
Bumping noise in pipes11/28/2009
  Q: I am hearing some repeated thumping noises coming from the wall in one of our bathrooms and it only ...
  A: Generally, thumping occurs when a valve is not fully open. Since you are not using water at this ...
Occasional "gurgling/air" coming from cold water faucet11/28/2009
  Q: I have well water feeding into a holding tank, which has a meter reading 27 psi. Too frequently we ...
  A: I don't service well systems, but many people in my area are on wells so I've learned some facts. ...
smelly water (not sulphur)11/27/2009
  Q: My questions is about smelly water. There is one room in the house (the bathroom in the basement) ...
  A: Sara, I have encountered problems with hot water having a sulfur odor, but you said this isn't ...
plumbing11/27/2009
  Q: i live out in the country and on well water . the water is pretty hard but lately the pressure on ...
  A: Something I had to learn long ago is that "pressure" coming into a house is constant, no matter what ...
MOVING LAUNDRY ROOM TO MASTER BATH11/26/2009
  Q: MY LAUNDRY ROOM IS IN THE MAIN FLOOR OF MY HOUSE. WE HAVE A JACUZZI TUB THAT WE NEVER USE. CAN WE ...
  A: Lisa, The cost would depend on if you were able to remove the jacuzzi tub yourself or have ...
Use of propoer fittings - steel and copper11/26/2009
  Q: My plumber just replaced an old steam boiler in a rental property I own. First of all, he used ...
  A: Even a brass fitting in between the two pipes wouldn't prevent electrolysis. You are correct about ...
toilet issues11/26/2009
  Q: I am a licensed plumber in Ga. There are very few problems I cant figure out but this one has got ...
  A: I get the impression this has happened more than once since you mentioned both a septic and city ...
drain smell ??11/26/2009
  Q: We are renovating a home that has not been occupied for a year but the heating has been on of course ...
  A: I appreciate the praise! I often wish I could beam myself to peoples' houses to "sniff" out these ...
smelly water (not sulphur)11/25/2009
  Q: My questions is about smelly water. There is one room in the house (the bathroom in the basement) ...
  A: My first hunch is that the smell is coming from the drain rather than the water, especially since ...
pump kicking on and off11/25/2009
  Q: pump continiously kicks on and off. 30# on 50# off. Bladder pressure is 28-29#. Without any water ...
  A: OK, first, I'm not an expert with water wells and I don't have that on my list, but I do know a few ...
drain smell ??11/25/2009
  Q: We are renovating a home that has not been occupied for a year but the heating has been on of course ...
  A: I must get at least one, often more, questions a day about sewer odors. This drives me nuts, because ...
toilet empties11/24/2009
  Q: We noticed a very foul odor coming from our toilet yesterday and today it is unbearable. It smells ...
  A: There could be several reasons for this happening. Definitely you are getting sewer gas up because ...
Plugged hot water heater11/24/2009
  Q: I was getting very low hot water pressure. I remooved the hot water connection from the heater, and ...
  A: I've come across this problem three times in 26 years, so it's not very common. Some water heaters ...
Washing Machine overflows when draining11/24/2009
  Q: I recently moved into a new house and got a new(er) washer; a high-capacity version that dumps a lot ...
  A: The one inch pipe you measured, is that the drain pipe the washing machine hose goes into? The ...
Toilet11/24/2009
  Q: We recently put new sheetrock into our basement bathroom. We had to remove the toilet and sink. Now ...
  A: Do you mean the toilet will only FILL when the faucet is running? Like water will not enter the ...
smell in bathroom sink11/23/2009
  Q: The only place we smell a very bad odor is in the bathroom sink.we have used drano and other other ...
  A: Sewer smells are the most difficult things to pinpoint because there are often a number of causes, ...
kitchen drain backs up to into bathtub11/23/2009
  Q: When draining a sink of water down the kitchen drain the water and some food particles come up my ...
  A: I have given this a lot of thought. I sat and drew pictures, I discussed this with my husband who is ...
shower faucet11/23/2009
  Q: When I turn on the faucet (Moen - pull out and turn left for hot), the water is only lukewarm. My ...
  A: The Moen fixture has a long cylindrical cartridge, old style is brass [much better], new style is ...
trap on bathroom sink11/23/2009
  Q: my question is how best to set up trap for sink when new sink is 14" from the drain going into the ...
  A: I sent you an answer to your question last night, but somehow it disappeared. This has happened a ...
Leak Repair11/23/2009
  Q: I have a 10 year old house plumbed with PEX tubing. The main supply line from the pressure tank has ...
  A: Bill, Very wise not to tighten that anymore. It's considered a serious sin in plumbing to put male ...
Draining Hot Water Heater11/22/2009
  Q: We have a home (built in 2007) and I went to drain the hot water heater (gas) as recommended when we ...
  A: You had the right idea about opening a faucet in the house, the tiny opening in a faucet doesn't ...
Toilet flush valve problem11/22/2009
  Q: I'm made a mess. I tried to replace my toilet flush valve got the toilet pulled apart and now I ...
  A: I have to give you credit for taking on such a project! What you need is a very large ajustable ...
slow draining toilet11/22/2009
  Q: Our toilet drains slow. I can get a snake through it. I took the toilet off and found a soft scale ...
  A: You hadn't mentioned before that the water comes almost to the top of the bowl when you flush. This ...
sewer gas smell11/22/2009
  Q: It seems that every time that my washing machine discharges water that soon afterward there is a ...
  A: Bob, I'm not sure what you mean when you say the pipe under the crawl space is the sewer vent. In my ...
ball type kitchen faucet11/21/2009
  Q: We are trying to repair a PricePfister ball type kitchen faucet. It is leaking from inside the ...
  A: Is there actually a "ball faucet repair kit"? Made by Price Pfister? There are hundreds of faucets ...
Loose Grohe Ladylux Kitchen Faucet11/21/2009
  Q: We have a fairly new (1.5 year old) Grohe Kitchen faucet that is loose from the base of the sink. ...
  A: If the whole faucet above is loose on the coutertop, the nut you need to tighten is underneath the ...
water pump pressure11/21/2009
  Q: i starting losing pressure starting having problems flushing when i asked about it i was told that ...
  A: To be perfectly honest, I should have rejected your question because I have no experience with sewer ...
slow draining toilet11/21/2009
  Q: Our toilet drains slow. I can get a snake through it. I took the toilet off and found a soft scale ...
  A: The slow draining and the scale build-up may or may not be related. The "soft-scale build-up" you ...
Stuck home water valve11/20/2009
  Q: To drain my water heater, I turned off both the feed valve to water heater and the main water valve ...
  A: Yes, this could be a problem. I expect you have a "gate valve". With a gate valve, the outside stem ...
leak repair11/20/2009
  Q: Sharon you helped me in the spring. Now I've got a different leak to figure out. In the crawlspace ...
  A: Mortar would most likely not stop a leak if the leak is on the bottom of the pipe. Can you tell if ...
new construction shower faucet11/20/2009
  Q: okay i am currently building a house and at the plumbing stage. I bought the 3 handle aquasource tub ...
  A: I haven't seen a new model three handle tub/shower fixture in years! Almost all tub/shower fixtures ...
water tank leak11/20/2009
  Q: I have a duron censible state water heater. There are two spots on the top of the water heater where ...
  A: This could be one of two things. First, let me tell you about the State Duron tank. It has a ...
flushing toilets in unused bathrooms11/19/2009
  Q: I asked a question previously "Mysterious water pressure Problem" on Sept 9 and you were extremely ...
  A: Really, the only reason to run water in a toilet from time to time is if the homeowner will be away ...
proper plumbing???11/19/2009
  Q: Sharon, What is the proper way to plumb a double vanity sink? I have plumbed mine and added a ...
  A: I uderstand your question about "should I have connected the pipes to a tee joint and then added the ...
Shower Problem11/18/2009
  Q: Ms. McCarthy, My wife and I have recently experienced a problem in both of our bathroom showers. ...
  A: Yikes! You never mentioned you are on a well. I do not service water wells, but I've learned about ...
replumbing from meter to house11/18/2009
  Q: I'm replacing the old galvanized pipes from the meter to the house. It runs from the meter up to ...
  A: So you had the piping inside the house replaced already! I assume copper. Are you planning to run ...
replumbing from meter to house11/18/2009
  Q: I'm replacing the old galvanized pipes from the meter to the house. It runs from the meter up to ...
  A: Great idea to eliminate the old galvanized pipe. You said it comes up to the house, elbows up, ...
Shower Problem11/17/2009
  Q: Ms. McCarthy, My wife and I have recently experienced a problem in both of our bathroom showers. ...
  A: I enjoy learning too, and your problem is pretty baffling, so maybe we can learn together! Do you ...
hi11/17/2009
  Q: how can we know in pipe of water where is the water route without destroy pipe ANSWER: Dear ...
  A: It's been a while since you wrote the first time. I do remember your question. So you have a water ...
one time toilet clogging11/16/2009
  Q: Due to the failure of the inner toilet workings which are being replaced our toilet is clogged. ...
  A: Do you have any idea what is causing the blockage? What I always use first is a tool called a ...
Grey water/ Septic11/16/2009
  Q: This question is in reference to a problem that I'm having with grey water that is coming out of my ...
  A: If you can just let the water run right on the ground outside your house, why bother with the barrel ...
Clanking pipes11/16/2009
  Q: After we put in a new water heater, we periodically get this clanking/grinding noise from near the ...
  A: OK, I'm going to be picky here, but did you really mean it happens when water is running into the ...
Squeeky faucet & lost of pressure11/16/2009
  Q: Recently we have noticed our kitchen sink and bathroom sink and shower when we use the hotwater the ...
  A: Since this seems to be affecting the hot water in a number of fixtures, I think you might want to ...
Grey water/ Septic11/15/2009
  Q: This question is in reference to a problem that I'm having with grey water that is coming out of my ...
  A: I know people in my area who have paid $30,000 to have a well drilled because the driller had to go ...
Mystery water leak11/15/2009
  Q: Sharon, I have a mystery leak originating behind by master bathroom toilet. I have had a plumber ...
  A: Did the plumber rule out that the toilet is not seeping from under the bowl? Possibly the wax is ...
Moving a washer and dryer to another part of the house.11/14/2009
  Q: We have a double sink on the second level of our house and I would like to remove that and put our ...
  A: The only thing I can think of that might be a problem is, a washing machine needs a two inch pipe to ...
Pluging tub outlet on shower valve11/14/2009
  Q: I just bought a kohler shower kit which came with shower head, valve and tub oulet. It was the only ...
  A: Absolutely. If the bottom opening on the valve [where the pipe would go down for the tub spout] is ...
bathroom sink drainage problem11/14/2009
  Q: First of all, the hardware I am working with looks almost exactly like this: ...
  A: This is so typical of old drain pipes. The crud you found in the U-shaped piece [called a "trap"] ...
Odor from bathroom sink......11/13/2009
  Q: I'm getting foul odor from the bathroom sink after the water is turned on for about ten seconds and ...
  A: Years ago, the pop-ups were designed to twist out and twist back into the drain hole. Now they have ...
Kohler faucet removal11/13/2009
  Q: Hey, there: I have a Kohler faucet in which I want to replace a diverter. To do so, the faucet must ...
  A: Is this a kitchen faucet? It could also be a deck-mount tub spout as I think about your question. ...
Master Shower seat chatter11/13/2009
  Q: First, thanks for your help. My master shower has started to make some very loud seat chatter. It ...
  A: When you removed the old cartridge, you had to remove a little forked part first, right? This part ...
Master Shower seat chatter11/13/2009
  Q: First, thanks for your help. My master shower has started to make some very loud seat chatter. It ...
  A: If someone called me about this problem, I would have done exactly what you did. Truthfully, I'm ...
Re-lighting Water Heater Pilot11/12/2009
  Q: We recently had a gas fireplace installed, and when it is started, the pilot light on our water ...
  A: If you can push the button down, then you have it set to "pilot". The red button will not go down on ...
Bathroom Faucets11/12/2009
  Q: Is there a code in California that requires, the left faucet be hot water and the right be cold ...
  A: First, was any work done on that faucet? There are a few types, mainly a single-handle Moen, in ...
bathroom sink11/12/2009
  Q: i need to pull the plug out of the bathroom sink , i cant get it to pop out . wath do i need to do
  A: I imagine you are referring to the pop-up plug. The kind that raises and lowers when you pull the ...
hot water heater safety tank11/12/2009
  Q: The pressure relief value on my 40 gal water heater leaks. I've replaced it twice with no luck ...
  A: I considered rejecting this question because I have had no contact with safety tanks, but I wanted ...
Sewer smell in house11/11/2009
  Q: Two years ago, we had a new drainfield installed. Each fall now as we turn the furnace back on, the ...
  A: A sewer smell is the most maddening problem to solve! There are many possible causes [including a ...
toliet emptys into bathtub (yuck!!)11/11/2009
  Q: First time homeowner, not very repair savvy. I have a 9 yr old 16x70 mobile home on well/septic tank ...
  A: Well, I did say MOST septic pump guys will scam and overcharge you, but not all. Luckily the realtor ...
Low waterpressure on dishwasher and kitchen sink11/11/2009
  Q: We recently had our hot water heater replaced. After this we lost some water pressure to our ...
  A: Does you kitchen faucet have two separate handles for hot and cold, or one single handle? You ...
toliet emptys into bathtub (yuck!!)11/10/2009
  Q: First time homeowner, not very repair savvy. I have a 9 yr old 16x70 mobile home on well/septic tank ...
  A: Some debris or roots have collected either in the pipe going to the septic tank or at the opening to ...
sink glugging11/10/2009
  Q: I am writing for advice to fix a kitchen sink glug I have had for a while in our 50-some year old ...
  A: Where the horizontal copper pipe "tees" into the main exit pipe, does it "tee" straight into that ...
Warm water from the cold faucet11/9/2009
  Q: My house is on a slab. Built in 1973. I've just noticed over the past couple of days, a couple of ...
  A: Your first question came up first, before your follow up question. I read the first sentence and ...
Kitchen sink stub out11/9/2009
  Q: I need to replace the drain stub out under my kitchen sink. The connection is behind sheet rock so ...
  A: FIRST, is this stub-out galvanized pipe? If it's black plastic [ABS] it is glued into the tee behind ...
Shower Valve Leaking11/9/2009
  Q: I just bought a house and am trying to learn how to do most of the work myself... Two months ago I ...
  A: OK, I really didn't read your first question carefully enough. I didn't get that water is literally ...
Shower Valve Leaking11/9/2009
  Q: I just bought a house and am trying to learn how to do most of the work myself... Two months ago I ...
  A: I understand. I'd guess you have a Price Pfister two-handle tub/shower fixture [might be three ...
toilet11/7/2009
  Q: My toilet keeps moving after i tightened the crews is it some kind of cement i can put around it to ...
  A: When you said the toilet keeps "moving", do you mean it rocks, like side to side or front to back? ...
Tub and Shower 3 handle faucet leak11/6/2009
  Q: We have a 3 handle tub and shower faucet. Replaced all parts in hot and cold -- leak better, but ...
  A: Isn't it a kick when a plumbing problem just stops all by itself? I loved that! So let me get this ...
hi11/6/2009
  Q: how can we know in pipe of water where is the water route without destroy pipe
  A: Is this a pipe outside or inside the house? And you don't know where the pipe begins? This is hard ...
Tub and Shower 3 handle faucet leak11/6/2009
  Q: We have a 3 handle tub and shower faucet. Replaced all parts in hot and cold -- leak better, but ...
  A: I'm glad you posed you answer as a new question, otherwise I can't respond, the way this site is ...
Tub and Shower 3 handle faucet leak11/6/2009
  Q: We have a 3 handle tub and shower faucet. Replaced all parts in hot and cold -- leak better, but ...
  A: I'd bet you have a trusty old Price Pfister fixture. Virtually indestructable! Too bad all the newer ...
greasy black in hot water11/5/2009
  Q: I saw the question you answered about the black in the sinks. I have black, greasy, thick stuff that ...
  A: That's a first! I've never seen a water heater hooked up with rubber hoses. If they are hoses like ...
water heater temperature problems11/5/2009
  Q: ..I'm having a problem with controlling my water heater temperature. Over the last few months, I ...
  A: Sounds like you have two problems, the reset button and a leak. First, your hunch was corrent in ...
Bathroom sink/vanity odor11/5/2009
  Q: Over the past week, I have noticed a foul odor in our first floor bathroom. When I open the cabinet ...
  A: Is it possibly a mouse that died in the wall? In my area we have a lot of packrats that build nests ...
P-traps11/3/2009
  Q: We are on a slab and the house is 14 years old. How would I know if the drain has a p-trap beneath ...
  A: The only drain that would need a trap under the slab would be a shower drain. Is that what you are ...
Steam radiator valve11/3/2009
  Q: I'm trying to turn off the supply valve to two (two-pipe) steam radiators, but they won't budge and ...
  A: I'm sorry, I meant to click on a different response, that I'm not qualified to answer this question. ...
Air in water lines11/2/2009
  Q: When I turn on a water faucet in my house it spits air. The house is about 4 years old and is on ...
  A: I honestly am stumped. If you were on a well, that could happen. It couldn't be a leak in your ...
Air in water lines11/1/2009
  Q: When I turn on a water faucet in my house it spits air. The house is about 4 years old and is on ...
  A: I have a question back! Can you tell if this air comes out when you run only the hot water? I know ...
shower11/1/2009
  Q: all the sudden my hot water in shower lost pressure took the deveter apart to see if any thing was ...
  A: You mentioned taking the diverter apart so I have a hunch your tub/shower is a Price Pfister with a ...
P trap flexible nut sealant.11/1/2009
  Q: I am installing the drain lines for a 5 piece bathroom in the top floor of a 1928 house with 2x6 ...
  A: Good question! Most P traps have what are called compression fittings, a threaded nut and a ...
Hot Water Tank Pipe Connections11/1/2009
  Q: Can I use braided flexible hoses for the hot and cold water connections? What about the gas ...
  A: I have recently noticed that there are braided flex hoses made for hot water heater connections. Any ...
P- trap failure11/1/2009
  Q: I replace the kitchen sink and now the water drain out very, very slow. any ideas for a resolution
  A: I have a few questions for you! I assume your kitchen sink has two bowls. Is the water draining ...
sewage smell- washing machine10/31/2009
  Q: I detect a sewage smell during washing laundry (we have a septic system). I have never detected the ...
  A: Sewer odors are the most maddening problems to solve! I get several "sewer smell" questions a week, ...
flushing10/31/2009
  Q: is it safe to flush medicated hemorrhoidal wipes down the toilet? We are on the town water system. ...
  A: Luckily for me I've never had to use these, so I don't know what size they are. If they are fairly ...
low water pressure10/31/2009
  Q: My husband installed a new set of faucets in the kitchen sink. Before installation water pressure ...
  A: Is this faucet a two-handle, hot and cold, with a side spray attachment? Many times when the pipes ...
Drop in water pressure to taps10/31/2009
  Q: We're on a well system for our water. The pressure gauge by the tank shows we have a 25/50 setting I ...
  A: If you mean an expert on this website, to tell you the truth I haven't really studied the lists of ...
Moen Extensa lever drop10/31/2009
  Q: I recently replaced the cartridge (1225) on my 8 year old Moen Extensa kitchen faucet. The lever ...
  A: Moen. Used to be the best. Now it's probably the most troublesome brand on the market. I've ...
Drop in water pressure to taps10/30/2009
  Q: We're on a well system for our water. The pressure gauge by the tank shows we have a 25/50 setting I ...
  A: Peter, From what you wrote it sounds like everything appears to be working except the water! I ...
winterization10/29/2009
  Q: Its Mike the handy man in VA. I have a question but you living where its warmer not sure if you do ...
  A: Hey Mike! The "young lady" part made me laugh! I'm 63 and hardly "a lady". I've worked with men ...
hot water pressure10/28/2009
  Q: All our faucets have very little hot water pressure - we assume we may need a new hot water heater - ...
  A: I don't think this has to do with the tank itself. When your husband drained the water heater, he ...
hot water problem10/28/2009
  Q: I just bought my four year old townhouse a few months ago and was trying to fill up the bathtub in ...
  A: Dan, I just wrote a long answer and hit the wrong key and deleted it! Also, I couldn't see the ...
hot water tank10/28/2009
  Q: The water comes from a well through an on line filter and then through a conventional electrical hot ...
  A: I have two thoughts here. It seems clear that the problem is either the pipes to or from the water ...
hot water pressure10/27/2009
  Q: All our faucets have very little hot water pressure - we assume we may need a new hot water heater - ...
  A: I've had some puzzling questions but this one takes the cake! First, whatever water "pressure" is ...
in sinkerator will not drain when turned on10/27/2009
  Q: I removed the trap to check for a clog. Before reinstalling I ran the water and the water drained ...
  A: You looked everywhere but the right place! I hand it to you, you tried your best. I'll tell you what ...
Well Water pressure10/27/2009
  Q: I have a private well and it has worked great for the past 14 years. Great water pressure and no ...
  A: I don't service wells, but I've learned a lot over the years. A range of 20psi to 100psi would not ...
Leaky Kohler Cimarron toilets10/27/2009
  Q: I have two Kohler Cimarron toilets about 3 yrs old. Both of them are now leaking water frequently. ...
  A: Did someone tell you about my magical powers?? You sound like you know what you're talking about, so ...
glacier bay10/27/2009
  Q: have a shower set no tub the hot water wont turn off i pulled the sleeve and cartridge but no matter ...
  A: Glacier Bay is a fairly new brand, the Home Depot store brand. I have only worked on a few, but I ...
bradford white hot water tank10/26/2009
  Q: The problem im having with the tank is that it clicks on and off every 5 seconds almost all the time ...
  A: You are exactly correct. If only the pilot is on and the thermocouple is faulty, the pilot will go ...
Hot water leak10/26/2009
  Q: I live in a mobil home. In my bathroom, the hot water side in the bathtub is leaking a steady stream ...
  A: It sounds like a Price Pfister. I have a hunch the problem is the seat. You said you used teflon ...
cleaning copper pipes10/26/2009
  Q: My house is over 50 years old, we have copper pipes. When the water is not ran for a couple of days ...
  A: I have a suspicion about this. You may have to follow the whole line from the well to the house to ...
Stench in Kitchen Cabinet10/26/2009
  Q: Because of the stink on September 29,2009 I removed a broken and leaking 42"L x24"W kitchen ...
  A: You wouldn't believe how many questions I receive about sewer odors. They are very difficult to ...
Noise coming from main water line10/25/2009
  Q: I have noises coming from the area of my water meter when the water is running. The noise is a ...
  A: I got from your question that you only hear this noise out by the meter, not in the house. That kind ...
Water pump10/25/2009
  Q: In the last few years we have had an occasional problem with the water pressure from our well into ...
  A: I had another question today very similar to yours. I don't service wells, but I can sometimes give ...
jackson water heaters10/25/2009
  Q: My house currently has 2 40 gallon Jackson water heaters, both electric. I think they are really ...
  A: Find the serial number on the label, call the manufacturer and they can tell you when the heaters ...
Water Bladder Tank10/25/2009
  Q: Sharon, We have a deep well and the water comes up through a pipe that has an air fitting on it ...
  A: I need to get a few things clear. You said the air pressure valve is on a pipe? You also said your ...
Sewer smell10/24/2009
  Q: We have a sewer smell in the house. We have checked all traps. The smell is definitely sewer (not ...
  A: I have been volunteering since last December and since then I've had hundreds of questions. The only ...
Leaking flushometer10/24/2009
  Q: My flushometer just started leaking from the stop coupling I want to shut off the water immediately, ...
  A: I just looked up "flushometer" and found it is the Sloane type usually found in commercial rest ...
Stuck Water Supply Shut Off Valve10/23/2009
  Q: How do I free up a stuck water supply shut off valve? ANSWER: Dear Ray, I'm going to ask you to ...
  A: Ray, OK, that kind of valve is called an angle-stop. As I said, some have metal stems and some ...
Stuck Water Supply Shut Off Valve10/23/2009
  Q: How do I free up a stuck water supply shut off valve?
  A: I'm going to ask you to write back and give me more information. There are so many different types ...
residential water pump pressure switch10/21/2009
  Q: I replaced a bad 20-40psi pressure switch sq d 2 screw adjustment type, that had a burnt contact ...
  A: That is so cool that you are an electrician! I can just imagine, being a plumber, how interesting ...
toilet gurgling10/21/2009
  Q: I have a house in the country with a septic tank when the washer drains the toilet gurgles what ...
  A: All smaller drainlines "tee" into the main line going out to the septic tank or sewer. Generally ...
new efficient water heater10/20/2009
  Q: i have a gas water heater here, and i guess it must be 80 gallons or around that amount. now, i am ...
  A: If this is your residence, which I assume it is, an 80 gallon gas water heater is WAY oversize! For ...
Smelly Drains again10/20/2009
  Q: me again with the smelly drains. They are making me ask a new question, no more follow ups. Anyway, ...
  A: You never told me you are also an expert! What field? Maybe I can conjure up a question for you! ...
Sewer smell10/20/2009
  Q: We have a sewer smell in the house. We have checked all traps. The smell is definitely sewer (not ...
  A: Kris, Puzzling. What plumbing pipes and fixtures do you have in the basement? Is that where the ...
Smelly Drains again10/20/2009
  Q: me again with the smelly drains. They are making me ask a new question, no more follow ups. Anyway, ...
  A: Diana, Seems like we've gone full circle with this! First you said it was all the drains, then ...
hot water problem10/20/2009
  Q: I just bought my four year old townhouse a few months ago and was trying to fill up the bathtub in ...
  A: OK, your new information helped. There could be several reasons with this type of fixture. As I ...
roof vent10/19/2009
  Q: can i put a wood stove chimney type cap on my sewer vent to keep snow out alaska
  A: You're asking a plumber who lives in the desert?? Hate to tell you but it was 100 degrees here ...
turning stop valve on10/19/2009
  Q: Hope you can help me. I have turned my stoop valve back on after replacing a tap and am getting air ...
  A: It may be that when you removed the tap, a lot of water drained out of your pipes throughout the ...
Smelly Drains10/19/2009
  Q: We have a home on a concrete slab about 7 miles inland in NC. We have public water and sewer and the ...
  A: Let me light my pipe and think about this. OK, back to the drain; is this happening in one drain or ...
Sewer smell10/19/2009
  Q: We have a sewer smell in the house. We have checked all traps. The smell is definitely sewer (not ...
  A: You said the washing machine drains to a separate dry well. Just an idea here, is it possible there ...
hot water problem10/19/2009
  Q: I just bought my four year old townhouse a few months ago and was trying to fill up the bathtub in ...
  A: This is a single handle fixture. I have worked on many of them, Delta, Moen, Valley and others. In ...
Smelly Drains10/18/2009
  Q: We have a home on a concrete slab about 7 miles inland in NC. We have public water and sewer and the ...
  A: Congratulations Watson! The game is afoot! I am an avid fan of Shelock Holmes. He used the ...
bathroom stool10/18/2009
  Q: Every now and then my bathroom stool runs by itself. Sounds like it is filling up after flushing. ...
  A: Simple. You'll be happy to hear this! That happens when the "flapper" is old. Possibly it's warped, ...
surging water10/18/2009
  Q: We live in the country and have a well. Recently I hear water surging when you turn on a faucet, ...
  A: Since you have a pressure tank, I doubt the problem has to do with the pump. The pump kicks on to ...
Recaulking - Corian Undercounter Sink10/18/2009
  Q: Is it possible to recaulk an undercounter sink without removing it? It is a corian countertop with ...
  A: So the sink is mounted underneath, correct? Is this caulk that is getting moldy around the edge, ...
Smelly Drains10/18/2009
  Q: We have a home on a concrete slab about 7 miles inland in NC. We have public water and sewer and the ...
  A: If you only flush a toilet, do you smell this odor? I am asking this for a specific reason. In my ...
surging water10/17/2009
  Q: We live in the country and have a well. Recently I hear water surging when you turn on a faucet, ...
  A: I often reject water well questions because I don't service wells, but I do know some basics about ...
spinning tap10/17/2009
  Q: My kitchen tap is pinning right around. It will turn off, but you just need to find the right spot. ...
  A: Is this a two-handle faucet? Is it a Delta or Valley? If so, the handles on these faucets have a ...
Slow draining kitchen plumbing10/17/2009
  Q: We recently redid our kitchen new countertops, kitchen sink, appliances etc. The problem is our ...
  A: So the main sewer line is that close to the kitchen sink, you could hear the cable rattling in the ...
Where to install Pressure regulator10/17/2009
  Q: My future homesite is 2000 feet from the meter location, it was recommended that I use 2" diameter ...
  A: First let me explain about pressure. The pressure of the water entering your meter will be constant ...
Possibility of lead plumbing10/16/2009
  Q: We are buying a house in salt lake city built in 1937. Should we be worried about lead used in ...
  A: Lead probably was used, but only on the drainlines, not on the waterlines. Back then cast iron pipe ...
main line vent10/16/2009
  Q: i had a fully blocked cesspool main line. called a large chain plumbing company and got poor results ...
  A: I did misunderstand! I have never seen such a system which is why your description didn't register. ...
Slow draining kitchen plumbing10/16/2009
  Q: We recently redid our kitchen new countertops, kitchen sink, appliances etc. The problem is our ...
  A: You must be tearing your hair out by now. Like what else is there? I have a thought. You said you ...
overflow tube "overflows"10/15/2009
  Q: A standard toilet recently has become "weaker" in its flush. I note that the overflow tube can not ...
  A: The water that goes down the overflow tube is the water that fills the bowl after the flapper has ...
connecting pvc to cast iron10/15/2009
  Q: hey,i just got done breaking up my garage floor with a 20lb sledge,i then cut out about 6 ft of ...
  A: Hey back! I would recommend you use ABS pipe rather than PVC for this repair. ABS is a thick-walled ...
main line vent10/15/2009
  Q: i had a fully blocked cesspool main line. called a large chain plumbing company and got poor results ...
  A: In case you need to call another plumber about this, I'll tell you the correct terminology. Plumbers ...
Sloan Flushmate back flush10/15/2009
  Q: Sharon. I have a Gerber Sloan Flushmate series 503 toilet that's only about 1-2 years old. Model # ...
  A: Phil, I didn't occur to me to mention this because in your first question you said water would ...
Waste Pipe Diameters vs wax ring throat size10/15/2009
  Q: I just replaced 2 toilets this weekend in an old house. The first one had a waste pipe which ...
  A: I mentioned this very thing in an answer a few weeks ago. I believe the questioner had discovered a ...
Sloan Flushmate back flush10/14/2009
  Q: Sharon. I have a Gerber Sloan Flushmate series 503 toilet that's only about 1-2 years old. Model # ...
  A: If I'd looked up that model I would have known it has a pressure tank. I have replaced dozens of ...
Waste Pipe Diameters vs wax ring throat size10/14/2009
  Q: I just replaced 2 toilets this weekend in an old house. The first one had a waste pipe which ...
  A: It's funny, a lot of misunderstanding occurs because a questioner is describing something they are ...
pressure in the taps from over head tank10/13/2009
  Q: i have a small house with an overhead tank, at about 30 feet height.i have 2 bathrooms, one just ...
  A: To be honest, I'm not familiar with overhead tanks. I decided to answer because I think you might ...
Sloan Flushmate back flush10/13/2009
  Q: Sharon. I have a Gerber Sloan Flushmate series 503 toilet that's only about 1-2 years old. Model # ...
  A: Just so you and I are on the same page, let me ask you a few questions. I'm not sure about some of ...
Waste Pipe Diameters vs wax ring throat size10/13/2009
  Q: I just replaced 2 toilets this weekend in an old house. The first one had a waste pipe which ...
  A: You wrote "neither of the wax rings fit into the waste pipe". I assume you know that the wax sets on ...
bathroom sink hot water supply line10/13/2009
  Q: How do I fix my water supply line under the bathroom sink. It's slowly leaking out around the pipe. ...
  A: You said you turned the hot water off. Did you mean you shut off the hot-side valve under the sink? ...
stinky kitchen drain10/12/2009
  Q: My house is on a slab and 55 years old. The kitchen drains stink real bad. I do not have a garbage ...
  A: The trap below holds water and prevents any gas odors from coming up, but the pipes that go from ...
bathtub tap rusty water10/12/2009
  Q: Regarding rusty water from taps: I noted your recent response asking the follow-up question 'Is it ...
  A: I've answered this same question several times. Trouble with the Allexperts system, they don't have ...
hot/cold water10/12/2009
  Q: While someone is taking a shower the cold water from all of the other faucets in the house is ...
  A: I have a few questions for you! Your problem is out of the ordinary, so to try and figure this out I ...
pipe insulation10/11/2009
  Q: What TYPE of water pipe insulation do you recommend for a crawl space in which I need to solve a ...
  A: Did the old fiberglass insulation get damp and moldy from condensation from the water pipes? Is this ...
plumbing10/11/2009
  Q: Is there a standard place to cut the main water supply on and off in a mobil home, and if there is ...
  A: When I read your question, I wasn't sure if you are LOOKING for a shut-off valve somewhere or you ...
Shower stopped working10/11/2009
  Q: I have a separate bathtub and shower in the upstairs master bath. The shower suddenly stopped ...
  A: Did you notice recently that the amount of water from the shower was diminishing at all? My guess is ...
No water pressure in the mornings10/11/2009
  Q: We purchased a home a little over a year ago and noticed as the weather turned cooler we suddenly ...
  A: Sheesh! This is a new one on me and I've been servicing homes for 26 years. I totally agree with ...
Toilet replacement10/11/2009
  Q: Good evening Sharon, I have just purchased a 1950’s house in Houston, Texas. I want to replace a ...
  A: I assume you mean that the drainlines are galvanized. I'd love to know who told you that about not ...
No water pressure in the mornings10/10/2009
  Q: We purchased a home a little over a year ago and noticed as the weather turned cooler we suddenly ...
  A: I need to know whether you are on a city water system or a well. With a metered water system, water ...
Unable to remove dome of Delta shower faucet10/10/2009
  Q: I read your instructions for replacing the internal workings of a Delta shower faucet. My problem ...
  A: That can be a problem, especially in areas with hard water like where I live in the Southwest. ...
hi10/10/2009
  Q: i went under my sisters house and see if i can take apart the pipe to get something out of the pipe ...
  A: I do recall that you wrote last week about the slow hose bibb. I receive five and sometimes more ...
Plumming problem10/9/2009
  Q: I live in Hawaii and I am a renter of my property. This house is like a duplex with on on top the ...
  A: Just to clarify, you said one side of the tee went into the wall of the house, and the other side of ...
Plumbing under a slab10/9/2009
  Q: Sharon, I need to rough in the ground work plumbing in preparation for the monolithic slab. Basic ...
  A: I had to read your question several times to get that you are referring to your drainline. Sleeving ...
Toilet Hiss10/9/2009
  Q: We have a hissing sound near the toilet, but the hiss has nothing to do with a flush, instead is ...
  A: Hissing can have so many explanations! What I suggest you do first is shut off the valve under the ...
Water from shower into light fixture10/8/2009
  Q: We found water from our shower coming into our light fixture in the kitchen below the bathroom. ...
  A: I'm glad you wrote back and clarified. As far as I understand, a shower should have what's called a ...
Some Parts Required10/8/2009
  Q: Sir I have required the Some parts of following detail. these parts are availabilty and prise ...
  A: I am really sorry to say that I don't understand your question. I believe the problem has to do with ...
Water from shower into light fixture10/7/2009
  Q: We found water from our shower coming into our light fixture in the kitchen below the bathroom. ...
  A: There are two common reasons for water to leak down from a shower. This happens moreso with ...
Warm water from the cold faucet10/7/2009
  Q: My house is on a slab. Built in 1973. I've just noticed over the past couple of days, a couple of ...
  A: The only reason I can think of is this: hot and cold pipes often run side by side under the floor ...
Toilet tank lid won't fit after fill valve installed10/7/2009
  Q: I recently replaced a float style toilet fill valve with a Fluidmaster 400A valve. The instructions ...
  A: I just love it when a person writes such a clear detailed description as you did! I have run into ...
kitchen faucet handle moves10/7/2009
  Q: We just moved into a house where the kitchen faucet has only one rate of flow - super strong. You ...
  A: I'm trying to visualize what brand of faucet would have a handle that might do this. Is the faucet a ...
gas pipe leak at T10/6/2009
  Q: In my attic, I have a one inch incoming gas pipe, a T fitting, and two outgoing pipes to a water ...
  A: You may have to get a plumber on this one, a plumber who does gasline work and has a threading ...
there's a leak from the top unit into my walls and a leak from my slab roof10/6/2009
  Q: i live in a complex in the ground floor unit and there's a unit on top of mine. there's a leak ...
  A: I have a hunch, if the upstairs bathroom has a tub/shower unit, that the caulk around the top edge ...
Warm water from the cold faucet10/6/2009
  Q: My house is on a slab. Built in 1973. I've just noticed over the past couple of days, a couple of ...
  A: That does sound ominous. I presume you checked inside the cabinet for any sign of water leaking. If ...
Drain Clogged10/6/2009
  Q: My problem is same as Corey's but the bathtub is upstairs in a townhome. The plumber has snaked ...
  A: A tub clog is usually not too far from the drain. Most tub drains run into the closest toilet drain ...
Shut Off Valve10/5/2009
  Q: I had a leaky shut off valve and the handle fell off when I tried to turn it. It is a chrome sleeve ...
  A: I imagine you had the valve open when you heated it. If you are certain there is no water in the ...
parts10/5/2009
  Q: we have a 30 year old moen tap the kind you pull out and turn we need to replace the tap insert and ...
  A: I'm amazed! I did not know that Moen made two different lengths of cartridges! I guess you had it ...
parts10/5/2009
  Q: we have a 30 year old moen tap the kind you pull out and turn we need to replace the tap insert and ...
  A: Wow, were you waiting for my answer? I just went back to my e-mail and up came your second ...
Slow tub drain10/5/2009
  Q: I live in an old house, circa 1940's. The original tub/ drain are still in place/ use. My two ...
  A: When you said you removed the flip-style drain stopper, do you mean the overflow plate on the tub ...
Brown hot water10/5/2009
  Q: We have flushed our hot water heater (ran cold water through it untill it ran out clear) but the ...
  A: I'm going to ask you a few questions, and I'd like it if you wrote me back. Do you see this rusty ...
parts10/4/2009
  Q: we have a 30 year old moen tap the kind you pull out and turn we need to replace the tap insert and ...
  A: This is hard for me to believe! Moen cartridges are hanging from hooks at every Home Depot, Lowe's ...
No water in bathrooms10/4/2009
  Q: I had my water heater removed and now there is no water in the bathroom showers. There is water in ...
  A: Glen, You didn't write back in the form of a new question, Allexperts could arrange this better for ...
tank not filling back & making a hissing sound10/4/2009
  Q: Our toilet has been hissing for about two days now! Now the toilet will not flush because the tank ...
  A: You can do this. The problem is in the fill valve, or in plumber-speak, the "ballcock". The part on ...
bathtub faucet10/4/2009
  Q: Very little water comes out of tub faucet. But shower works fine good pressure. ANSWER: Dear Carol, ...
  A: I may have sounded abrupt in my last answer, and I apologize. A lot of people send me questions with ...
bathtub faucet10/4/2009
  Q: Very little water comes out of tub faucet. But shower works fine good pressure. ANSWER: Dear Carol, ...
  A: OK, if you don't have a diverter on the spout, you must have a three handle fixture or a diverter ...
sewer vents10/3/2009
  Q: Should the cap on a sewer vent between the house and the street be vented or solid? I have 2 vents ...
  A: John, If those caps were vented you'd be getting a lovely methane gas odor emanating from them. ...
garbage disposal10/3/2009
  Q: hope your week was good..Its mike and Ive been busier than a three horned billy goat in VA.. My ...
  A: That's a new one! I usually say I'm busier than a one-armed paperhanger. If a disposal jams, the ...
No hot water to the shower10/3/2009
  Q: We have hot water to all other faucets in the house including the sink in the bathroom nest to the ...
  A: Very good that you tested it and found that no hot water at all is coming through the pipe. This ...
bathtub faucet10/2/2009
  Q: Very little water comes out of tub faucet. But shower works fine good pressure.
  A: Do you have a diverter on your tub spout? A diverter is a lift rod with a round flat disc on top ...
pipe build up10/2/2009
  Q: I live in an older home with a mixed plumbing system of cast iron, copper & PVC. Our municipal ...
  A: I've always understood that liquid soaps are preferable to powdered soaps. I will tell you, though, ...
Ice make T-valve10/1/2009
  Q: After crawling under the house and finding the T-valve for my ice maker I can't figure out how to ...
  A: Regarding the hose bibb you replaced, it almost sounds like something might be stuck in the pipe ...
Ice make T-valve9/30/2009
  Q: After crawling under the house and finding the T-valve for my ice maker I can't figure out how to ...
  A: I'm guessing this is a brass 1/4" compression valve. There are two types of T handles on this type ...
sediment9/30/2009
  Q: its just in the tubs. what could be causing this and how would we fix it
  A: I've run across this same problem so many times in my 26 years of service work, and I've had a ...
water softener drain9/29/2009
  Q: I just installed a water softener, can I run the drain into my water heater's PRV drain pipe? ...
  A: There are other ways. I wish I had asked you where the softener is located. Usually they are in a ...
water softener drain9/29/2009
  Q: I just installed a water softener, can I run the drain into my water heater's PRV drain pipe? ...
  A: Edward, A relief line is either directed down into a floor drain if there is one under the water ...
New P-trap does not fit9/29/2009
  Q: I had to replace the P-trap pipe in my bathroom sink. I bought a new 1/4" trap and went to install ...
  A: I'll tell you exactly what I would do in your case, either for a customer or in my own house. I'd ...
water softener drain9/29/2009
  Q: I just installed a water softener, can I run the drain into my water heater's PRV drain pipe?
  A: When you said the PRV [relief valve] drain pipe, do you mean a floor drain? Or are you just talking ...
mysterious water pressure problem9/29/2009
  Q: We have a 3 storey house and all is fine except the extremely erratic water pressure on the 3rd ...
  A: Delores, This is so interesting! And I love it when a woman gets so involved [and so informed!] ...
bathroom drain odor9/28/2009
  Q: The home is new construction, 6 months old and we have an odor coming from the main bathroom sink ...
  A: I read your question several times, and found myself frowning. Problems like this should not be ...
mysterious water pressure problem9/28/2009
  Q: We have a 3 storey house and all is fine except the extremely erratic water pressure on the 3rd ...
  A: I considered rejecting your question, then wondered if this pressure booster is either a pump or a ...
seat washers in a pack9/27/2009
  Q: I hope the weather is a lot better your way than here..its been a miserable three days but thats VA ...
  A: Great question, and only a repairman would ask this since you do a lot of various plumbing jobs. Ace ...
hot water heater installation costs9/27/2009
  Q: I was wondering how much it might cost to have a new gas hot water heater installed in my home and ...
  A: Generally I would discourage anyone with a ten-year-old water heater from replacing it. I live in an ...
Low Pressure in Several Faucets After Chlorinating9/27/2009
  Q: I recently chlorinated my well and plumbing system due o sulphur odor. That solved the odor issue, ...
  A: I considered rejecting this question because I have no idea how a well and plumbing system are ...
bathroom sink9/26/2009
  Q: I'm trying to plumb a bathroom sink. Coming out of the floor is 2" pvc. The drain for the sink is 1 ...
  A: Sorry I didn't answer yesterday, I try to keep up but I had a lot of family business this weekend. ...
Problem installing a p-trap9/26/2009
  Q: I'm in the process of renovating my (manufactured) house to prepare it for resale. Much of this ...
  A: That was the most precise and clear question I have received in eight months! I have worked on a lot ...
water leak9/26/2009
  Q: I have a water leak somewhere around a sliding glass door. It is bad enough or been there long ...
  A: Doug, Your second sentence was a bit confusing, do you mean this happens only when it rains? If ...
No hot water9/26/2009
  Q: We do not have any water coming out of the hot water side of the faucets throughout the house. We ...
  A: Patrick, Sorry, I usually answer the same day, but had a lot of family things going on. You may ...
Noise in pipes9/26/2009
  Q: I have an Apollo ball value that turns on/off the water flow to our irrigation system. Lately, ...
  A: Backflow preventers, like the one on your irrigation system [often called PVB valves, the "P" is for ...
ancient plumbing!9/25/2009
  Q: My daughter lives in an old terraced house>For the past 3 months the one and only toilet is ...
  A: An overflowing toilet can have a number of causes. There could be something caught in the trap. ...
Controlling water to tub spout and shower head9/25/2009
  Q: I just installed a new tub/shower combination. My problem is when I turn the water on for the tub ...
  A: Have you ever heard of Rube Goldberg? That's pretty far in the past, so if you're young maybe not. ...
Slow draining kitchen sink9/24/2009
  Q: We have a double kitchen sink (two sides to it) that drains VERY slowly. We do not have a garbage ...
  A: I had a call from an old customer last March that her kitchen sink wasn't draining. Both sides. Same ...
vent9/24/2009
  Q: Recently we have developed a problem with our toilets. After taking a shower (we hardly ever take ...
  A: That was very clear about the fact that your showers run to a grey water line. I do have a question ...
Water Supply Line9/23/2009
  Q: I need to run a water supply line from the water meter up a 45 degree incline about 230feet to my ...
  A: Glad to help! The brass fitting coming from the meter nut has normal pipe threads, just like copper ...
Toilet Bubbling9/23/2009
  Q: The other night I noticed the toilet bubbling after using the washing machine and the bathtub. ...
  A: My guess is what you said, the rain has saturated the soil around the mound [the leach bed] to the ...
Constrolling water to tub spout and shower head9/23/2009
  Q: I just installed a new tub/shower combination. My problem is when I turn the water on for the tub ...
  A: This is puzzling! Hard to believe that three brand new spouts have faulty diverter mechanisms. When ...
Second story toilet gurgles and sometimes over flows?9/22/2009
  Q: Family moved into a home that was bulit in 1912. I fixed a gurgaling sound in the kitchen sink with ...
  A: So glad you wrote back so I could reply. Allexperts could be improved in a number of ways but so far ...
Second story toilet gurgles and sometimes over flows?9/22/2009
  Q: Family moved into a home that was bulit in 1912. I fixed a gurgaling sound in the kitchen sink with ...
  A: Bryan, I'm still writing, 10:30 pm! Not all plumbing questions, but there were a lot today. I've ...
leach beds9/22/2009
  Q: how much does it cost to get a leach bed removed, since it is no longer in use.
  A: The leach bed, if this is what I think you mean, is a broad shallow pit with perforated pipes ...
Second story toilet gurgles and sometimes over flows?9/22/2009
  Q: Family moved into a home that was bulit in 1912. I fixed a gurgaling sound in the kitchen sink with ...
  A: I need some clarification, so please write back, OK? You mentioned the toilet gurgles and sometimes ...
Unfinished Basement - bathroom setup question9/21/2009
  Q: I have attached an image of the roughed in bathroom in the house we just signed a contract on. The ...
  A: That is pretty "rough"! It looks like there is a black pipe coming up through the hole, correct? I'm ...
the ole diverter issue9/20/2009
  Q: Yea its me Mike and im working my weekend away..ha ha..Anyways I did what we discussed and changed ...
  A: OK, you got me thinking. I've never had a three handle tub/shower so now I'm trying to remember how ...
dishwasher9/19/2009
  Q: I hope youre weekend is better than your friday was for you..lol..Its Mike in Va. have a question ...
  A: Mike, "Master" Plumbers. Hah! Masters at creating big jobs and charging big fees! If the ...
Kitchen Sink draining into Bathroom Sink9/19/2009
  Q: For the past few days we've been having a problem, our kitchen sink takes a while to drain and when ...
  A: The small drainlines in older homes build up a lot of debris over the years that stick to the inside ...
Vent pipe9/19/2009
  Q: I have a two story house. No basement. Kitchen and two bathrooms are on the second floor. One ...
  A: I hope this works! After reading over you first question again, I almost suspect you may have roots ...
diverter issue9/18/2009
  Q: .lol. Its been about a month since I was able to convert a 3 handle tub/shower to 3 levers thanks to ...
  A: Mike, No job done fast is done well. Keep up the good work, and the attitude! Regarding those ...
diverter issue9/18/2009
  Q: .lol. Its been about a month since I was able to convert a 3 handle tub/shower to 3 levers thanks to ...
  A: Were you sitting at your computer waiting for my answer? LOL back! Your response came within ...
Water Supply Line9/18/2009
  Q: I need to run a water supply line from the water meter up a 45 degree incline about 230feet to my ...
  A: Allexperts doesn't have a good system for responding again to questioners after a rating so this is ...
diverter issue9/18/2009
  Q: .lol. Its been about a month since I was able to convert a 3 handle tub/shower to 3 levers thanks to ...
  A: You have no idea how welcome all that buttering up is today! It's been a shitty day so far and it's ...
Vent pipe9/17/2009
  Q: I have a two story house. No basement. Kitchen and two bathrooms are on the second floor. One ...
  A: This has nothing to do with the vent, you have a blockage in your main line. Go outside the house ...
Kohler k4590 tank toilet9/16/2009
  Q: I have no problem flushing. Yet, at the time of refill, I hear like a knock in the pipe and no ...
  A: This is caused by a fault in the fill valve, or "ballcock". The unit on the left in the tank that ...
No hot water from one faucet9/16/2009
  Q: Our kitchen faucet is 8 months old. It's the type with a flexible pot-filler hose/nozzle and a ...
  A: I have a hunch the problem is right in the faucet, or if not, it may be in the hot-side valve below ...
Outside sill cock9/15/2009
  Q: Howdy , I am also an expert here in the auto section! I have an outdoor sill cock that has suddenly ...
  A: OK, you made me go outside and check MY hose bibbs! The type I described, and which has been pretty ...
Outside sill cock9/14/2009
  Q: Howdy , I am also an expert here in the auto section! I have an outdoor sill cock that has suddenly ...
  A: Greetings fellow volunteer! The nut you removed was most likely the "packing nut". Every faucet that ...
toilet back up9/14/2009
  Q: My laundry room is just off the kitchen and recently when I wash dishes by hand, the water in the ...
  A: I'm assuming this is the only toilet backing up in the house? Even when you flush other toilets you ...
new bathroom9/14/2009
  Q: We are making a new bathroom and putting in a new toilet to the house septic system. What is the ...
  A: There is a set minimum down-pitch in my area, and I believe it is true everywhere. Any drain pipe ...
Moen Extensa kitchen faucet issue9/13/2009
  Q: I've found and printed the illustrated Moen exploded parts diagram and list, which I'm using for ...
  A: On the front of the handle, down near the base, there is a hole. Most likely the hole has a little ...
Moen Extensa kitchen faucet issue9/12/2009
  Q: I've found and printed the illustrated Moen exploded parts diagram and list, which I'm using for ...
  A: I just spent the last twenty minutes on the Moen website, about as difficult to deal with as their ...
Moen Extensa kitchen faucet issue9/11/2009
  Q: I've found and printed the illustrated Moen exploded parts diagram and list, which I'm using for ...
  A: First let me express my opinion of Moen. Moen fixtures used to be rated among the top quality ...
Washer Drain clogged.9/11/2009
  Q: Sharon, I have a washer drain that appears to be clogged. It's your basic 21 year old house with 1 ...
  A: First, I'd love to hear the explanation for your name! I love it! If you, in fact, went all the way, ...
Clogged sink9/11/2009
  Q: My kitchen sink and bathtub drain very slowly. The tub is ok, but when the kitchen sink fills, once ...
  A: Very good question! I just had a question last week, a woman told me she ran a snake into her ...
Water Leak In Garage9/10/2009
  Q: I have water coming up from below the garage floor/corner by the garage door track out by the ...
  A: Let me get this straight. Is the water coming up inside the garage in the corner or just outside the ...
Clogged sink9/10/2009
  Q: My kitchen sink and bathtub drain very slowly. The tub is ok, but when the kitchen sink fills, once ...
  A: Your main problem is a clogged kitchen drain. First let me tell you why the water is backing into ...
water from well9/10/2009
  Q: I need to run water to my pole barn my well is located between the house and barn the barn is ...
  A: If you live in Michigan, I'd assume the pipe going from the well to the house is underground? Where ...
can't get shower to stop leaking9/10/2009
  Q: Background: I recently bought a 40 year old house. Prior to us moving in the master shower hadn't ...
  A: I'm impressed! For someone who never tried this before you did everything right. Sadly the seats ...
kitchin sink9/8/2009
  Q: how do i gat a basin nut off ? i am putting in a new flacets in my kitchin, but the nuts are glued ...
  A: Are you talking about the nut or nuts that hold the old faucet onto the sink UNDERNEATH? I'd like it ...
handles to levers9/8/2009
  Q: You have been so darn helpful and knowledgeable in the past I am here to pick your brain again. I am ...
  A: I see your question is still on my list. I sent you an answer this morning, did you receive it? This ...
water backup9/7/2009
  Q: .at home, the washing machine water and kitchen sink water drain out the same drain, which goes all ...
  A: If that is the clean-out for your main line, it won't help with that side line from the laundry pipe ...
water backup9/7/2009
  Q: .at home, the washing machine water and kitchen sink water drain out the same drain, which goes all ...
  A: I just read this after I sent an answer to you a few minutes ago. I imagine if you had a cleanout ...
water backup9/7/2009
  Q: .at home, the washing machine water and kitchen sink water drain out the same drain, which goes all ...
  A: How long ago did the plumber run the snake down? Just curious about that. The reason the laundry ...
water backup9/6/2009
  Q: .at home, the washing machine water and kitchen sink water drain out the same drain, which goes all ...
  A: You said this pipe goes all the way down the driveway? Is this like a grey water line? Going to ...
Ceiling Leak9/5/2009
  Q: When my daughter turns on the water to her upstairs bathtub, water drips from downstairs ceiling and ...
  A: You know, I wondered about that, and at the end of my first answer I began writing about loose or ...
Water softener9/5/2009
  Q: My water softener is not working properly and sent salt sludge through my pipes, toilet tanks, etc. ...
  A: Have you found little amber-colored balls in the aerators? If so, the tank has cracked and must be ...
septic smell9/4/2009
  Q: I ahve a septic tank. There is no water on the ground anywhere near the septic(none bubbling up ...
  A: First I'll give you my brief opinion about pumping tanks. Most pumping is unnecessary unless the ...
Ceiling Leak9/4/2009
  Q: When my daughter turns on the water to her upstairs bathtub, water drips from downstairs ceiling and ...
  A: If this is happening only when the tub [not the shower] is running, the most likely explanantion is ...
shower diverter leak9/4/2009
  Q: I have a price pfister 3 handle shower faucet. The hot stem was causing leaking into the tub. So I ...
  A: That is odd. It sounds like you did everything right. Most people don't even know there are "seats" ...
No water, sewage smell9/4/2009
  Q: Please help me! I have no man of the house anymore and Im an old fat lady that knows nothing. I ...
  A: What a great introduction! Obviously something is wrong regarding the well. It could be any number ...
shower diverter leak9/3/2009
  Q: I have a price pfister 3 handle shower faucet. The hot stem was causing leaking into the tub. So I ...
  A: You said it leaks only in the shower position, but did you run the tub as long as you ran the ...
Sulfer smell in shower stall9/2/2009
  Q: I live in a pre-war apartment building in new york city and have noticed over the past month a ...
  A: I have a question. You mentioned a shower stall and you mentioned a tub. Is the shower stall ...
supply versus drain lines9/1/2009
  Q: i am writing a brochure to send to insurance companies. i am an insurance adjuster, and have many ...
  A: I advise you not to make any absolute statements. There are hundreds of variables, especially with ...
Plumbing Check valve9/1/2009
  Q: I recently paid a plumber $200 to install a check flow valve. This was to stop the constant flow of ...
  A: I do not deal with systems exactly like yours, but I think I understand your question. You are ...
pipe vibration after recovery from well outage9/1/2009
  Q: Our well accidentally ran dry overnight with a valve left open at our veggie garden. As we continue ...
  A: I don't have on my bio that I am experienced with well systems, though I do know the basics. I can ...
Water surging, excessive air noise.......8/31/2009
  Q: Our situation sounds similar to another recent post but to elaborate a little further.... recently ...
  A: I really should have suggested you also ask some other experts about your situation first before you ...
Water surging, excessive air noise.......8/31/2009
  Q: Our situation sounds similar to another recent post but to elaborate a little further.... recently ...
  A: It's not likely these symptoms would be due to a break in the pipe from the pressure tank to the ...
Fould basement smell after drain repair8/31/2009
  Q: The drain pipe from our kitchen sink to the main line had cracked and was leaking for sometime ...
  A: Have you already had that hole filled up with fresh concrete? Or is it still open and you want to ...
Break in Sewer Line8/30/2009
  Q: I recently had my sewer line cleaned of roots and had another backup occur a month later. This is ...
  A: You are correct, I have never come across transit pipe. Probably common in more populated areas with ...
Break in Sewer Line8/30/2009
  Q: I recently had my sewer line cleaned of roots and had another backup occur a month later. This is ...
  A: Very well stated scenario. I have a few questions that might help you make a decision about your two ...
bathroom sink - clog8/30/2009
  Q: My bathroom sink has been clogged for a week. I tried plunging with not luck. Today, I finally had ...
  A: It is the occasional very gratifying follow-up responses from people like you that gives me so much ...
water level in toitel bowl8/30/2009
  Q: My house is on septic tank. What could the problem when the water level in the toilet bowl slowly ...
  A: Generally that is an indication that there is a partial clog somewhere, either in the trap of the ...
main sewer line back up8/30/2009
  Q: my drain in my laundry room and the drain next to the hot water heater are flooding. it seem to ...
  A: A few questions, and a few comments. To give the best information I can I need to know a few more ...
bathroom sink - clog8/29/2009
  Q: My bathroom sink has been clogged for a week. I tried plunging with not luck. Today, I finally had ...
  A: Jacqui, AHA, we need Sherlock Holmes! This is my favorite, doing the Holmes routine of using the ...
Removing a bonnet packing nut8/29/2009
  Q: I need to know how to remove a bonnet packing nut that is rusted and the threads are stripped from ...
  A: I am trying to pictute this. I'm sure you can understand that it's often difficult to visualize ...
copper water connection leaking8/29/2009
  Q: I have recently replaced the faucet on the kitchen sink. After doing this I noticed a rather ...
  A: There's no doubt this had already leaked and mineral deposit sealed it up temporarily. There are two ...
bathroom sink - clog8/29/2009
  Q: My bathroom sink has been clogged for a week. I tried plunging with not luck. Today, I finally had ...
  A: You'll probably kick yourself when you read this. In 26 years I've found that about 90% of bathroom ...
water leak8/28/2009
  Q: When I put my shower on there's a water leak on the other back side of the shower.I have another ...
  A: Is the other bathroom getting wet on the floor?? If so, this is probably happening because the ...
Water surging, excessive air noise.......8/28/2009
  Q: Our situation sounds similar to another recent post but to elaborate a little further.... recently ...
  A: I've never looked to see how far back my answers go. I started as a volunteer in December, and I had ...
obstructed pipe8/26/2009
  Q: I have a downstairs shower that was running low pressure but usable. Now the flow is down to a ...
  A: So it was the hose that was plugged up. At least you won't be facing a big plumbing project! As for ...
hot water everywhere but bedroom8/26/2009
  Q: Last week my hot water was lukewarm in my bedroom. I checked all the other facets in the house. ...
  A: This really puzzles me that your hot water is tepid in two sinks, but fine in the rest of the house. ...
cyclical changes in pressure8/25/2009
  Q: A couple of years ago my husband replaced the pump in our well, and since then all the faucets, ...
  A: You said that at one point you had a holding tank and the pressure was higher. Do you mean to say ...
obstructed pipe8/25/2009
  Q: I have a downstairs shower that was running low pressure but usable. Now the flow is down to a ...
  A: I expect when you removed the shower head to check the screen you opened the valve to see if more ...
bathroom sink drain to wall.8/24/2009
  Q: I recently installed new faucets in both my sinks in the bathroom. The old drain pipes were ...
  A: You have encountered the never-ending battle with old galvanized drain pipes. I recently helped a ...
Air trapped in sink drain8/24/2009
  Q: Sharon, I see on March 2nd you responded to a question about a slow running drain with a mesh ...
  A: One thing you might check, some pop-ups have an adjustment on the stem that allows you to extend the ...
Hot water heater problem-Water coming out from a pipe8/23/2009
  Q: Hot water heater problem-Water coming out from a pipe: Out hot water heater has a problem: there is ...
  A: That made me feel good too! I'm not positive what that "stuff" was, but I have a hunch. As tight as ...
Air trapped in sink drain8/23/2009
  Q: Sharon, I see on March 2nd you responded to a question about a slow running drain with a mesh ...
  A: Plugging those holes wouldn't do much good. Without the vent hole, those gaps in the drain pipe are ...
septic8/23/2009
  Q: I have a septic tank and both my toilets are stopped up and backing up into the bathtub. I've tried ...
  A: You have a solid blockage in your main line going out of the house. Either in the pipe, or often ...
noise8/23/2009
  Q: When toilet is fillng there is a noise of air or shakeing inside. Not sure what it may be . Can you ...
  A: Most likely it's caused by the ballcock, also called the fill valve. The part coming up in the tank ...
Hot water heater problem-Water coming out from a pipe8/23/2009
  Q: Hot water heater problem-Water coming out from a pipe: Out hot water heater has a problem: there is ...
  A: OK, when you place the pipe wrench on that galvanized vertical pipe, place the open jaws of the ...
hot & cold mixing valve leaks in shower8/21/2009
  Q: I recently noticed that the bathtub nozzle in one of my bathrooms has a steady drip. I turned off ...
  A: That plumber must have gotten his training from The BS Plumbing School. The cartridge you described ...
Bathtub water8/21/2009
  Q: How do I turn the water off to a bathtub? Where is the turn on/off valve located?
  A: You didn't mention why you neded to shut the water off, and I hate to tell you this, but with a ...
Hot water heater problem-Water coming out from a pipe8/21/2009
  Q: Hot water heater problem-Water coming out from a pipe: Out hot water heater has a problem: there is ...
  A: The brass part you see coming out of the water heater, that the vertical pipe is screwed into it, is ...
toilet8/21/2009
  Q: my toilet shoots a small amount of water out of the over flow tube when i flush it. it does flush ...
  A: Are you referring to the center tube inside the tank? That tube is part of the "flush valve ...
my toilets8/21/2009
  Q: I rent a house that was prob. built in the 70's, so not sure what kind of pipes we have, but since ...
  A: Since the waste goes down OK after you plunge, it doesn't sound like there is a blockage farther ...
Why does water streams out of holes near the top of my toilet fill valve?8/20/2009
  Q: My toilet has a Fluidmaster 400A fill valve. When I flush it, water streams out of the row of ...
  A: That IS an interesting question. The Fluidmaster has a "check valve" system built into it, which is ...
hot water pressure8/19/2009
  Q: We have a large (4 bathrooms with showers) home that is 20 years old. The original hot water system ...
  A: Tony, There are tanks that have a pressure booster, but only with tanks that take in well water. ...
hot water pressure8/19/2009
  Q: We have a large (4 bathrooms with showers) home that is 20 years old. The original hot water system ...
  A: I read through your question three times, trying to get everything lined up in my head. I was ...
Kitchen faucet with not hot water.8/19/2009
  Q: I have a kohler 10412 "valve type" kitchen faucet. Recently noticed no or little hot water coming ...
  A: I just looked at this model on the Kohler website. One thing in your letter I didn't understand, you ...
Sewer smell outside of house8/19/2009
  Q: We noticed this morning that the front porch smells like a sewer. Also, my husband could hear ...
  A: This is puzzling. Even if there is some blockage in the line, which could cause the gurgling sound ...
Plumbing materials8/18/2009
  Q: When did house plumbing go from galvanized pipe to copper pipe? Just curious. ANSWER: Dear Mike, ...
  A: Mike, I can't imagine what that grey plastic was. Especially a different size! I know there is ...
Plumbing materials8/18/2009
  Q: When did house plumbing go from galvanized pipe to copper pipe? Just curious.
  A: I'm a curious person too, I love to know these odd facts. Usually only useful in Trivial Pursuit and ...
sealed system8/18/2009
  Q: I am about to change my bathroom fixtures but just wanted to check in respect of the sealed system I ...
  A: I see you are writing from the UK! I'm not sure our "plumbing" is the same. I've been doing service ...
drainage8/16/2009
  Q: After I get out of the shower if i flush the toilet, the water in the toilet gurgles. Right outside ...
  A: Camera tech?? Good grief! Wait before you call that guy back! OK, I have some questions and some ...
shower/rub slector pin rusted off8/15/2009
  Q: On our shower control unit, the pin that lets you pull for tub or push for shower as fallen off ...
  A: I doubt you'd find a replacement part for this at a hardware store. You'd probably have to find it ...
very low water pressure in kitchen sink and sink sprayer8/14/2009
  Q: I replaced the tubing for my refrigerator water and ice maker supply three (3) days ago. The first ...
  A: The valve that is clamped to the copper tubing is called a "saddle valve". You didn't say if the ...
kitchen sink/ dishwasher leak?8/14/2009
  Q: I am following up with a question dee asked you a few months ago. I have major wet and now warping ...
  A: I would love to help you! I have met a lot of women who are handy and their husbands don't know ...
teflon tape8/13/2009
  Q: This is probably a stupid question, but I have to ask it anyway. I use teflon tape when joining ...
  A: This is a valid question. There are basically two types of connections in plumbing parts, ...
clogged piping8/13/2009
  Q: My in-laws have rented a single-family for 24 years. About 5 years ago, the water heater went & ...
  A: Great description! What kind of snake did you use when you tried to go through the holes in the ...
Installing P/Trap8/11/2009
  Q: When you put a P/Trap on a washing machine drainage pipe, does it matter where the P/Trap goes? I ...
  A: There is no specific "number" whatsoever. What you have to consider is where the pipe, AFTER the ...
pop up vent on sink-8/11/2009
  Q: During the cycle on my dishwasher the pop up vent is draining water. This happens every time the ...
  A: We could be neighbors! Those vents that sit on top of a sink are rarely used anymore. They are ...
Brown water8/10/2009
  Q: Only the water in the bathtub turns brown. House has 3 baths, but mostly we use the master bath ...
  A: Very simple explanation. Before a house is completed, plumbing inspections take place at various ...
toilet problem8/9/2009
  Q: Toilet on the first floor drains completely at times, meaning there is no standing water. I don't ...
  A: Well, you got me googling! I just spent about 30 minutes hunting for some other explanation. I came ...
water bladder8/9/2009
  Q: how do i fix my water pressure? the pressure varries, not steady and it will stop all together when ...
  A: I have to assume by the word "bladder" in your subject line that you are on a well. I have on my bio ...
Hot water pressure very low8/9/2009
  Q: A couple of years ago the hot water side of our kitchen sink dropped down to a trickle. A little ...
  A: As with all invisible plumbing problems, you'll need to do the Sherlock Holmes routine and use the ...
mansfield toilet tank8/8/2009
  Q: I just installed a new mansfield toilet. It flushes great, but after a day I noticed that the tank ...
  A: OK. I imagine you turned the valve off under the toilet. And you removed the supply tube from the ...
mansfield toilet tank8/8/2009
  Q: I just installed a new mansfield toilet. It flushes great, but after a day I noticed that the tank ...
  A: So no matter how you set the float the water still goes over? To tell you the truth, despite the ...
toilet problem8/8/2009
  Q: Toilet on the first floor drains completely at times, meaning there is no standing water. I don't ...
  A: I've seen this happen, and it seems to occur when there is a partial blockage or some water is ...
spinning handles8/7/2009
  Q: My neighbor had a "repair friend" come in to help her replace the handles on her bathroom faucet as ...
  A: My hunch is that these are Delta handles. If not, a similar style. All the handles for this type ...
Squeaky noise during shower8/6/2009
  Q: we hear high-pitched squeaky noise coming from the pipe behind the wall when the shower is turned ...
  A: That is odd! All I can figure is that the shower head is not allowing the full amount of water ...
TUBS AND TOILETS8/6/2009
  Q: I have seen on a few occasions that when the toilet in bathroom #1 overflows, there is soiled water ...
  A: All waste lines are connected under the slab or the floor. You can picture it like a tree, but going ...
Kohler shower faucet8/5/2009
  Q: I have installed new parts GP500520 body @ GP77886 cap. Water flows even when the valve is off. I ...
  A: I just looked up the part and the assembly instructions on the Kohler parts website. I imagine you ...
humming sound in hot water8/4/2009
  Q: when I turn on the hot water in the kitchen sink as the water gets hot it starts to make a humming ...
  A: In almost all cases, any humming, honking, drumming, chattering [I could go on] sounds when water ...
plumbing smell8/4/2009
  Q: We have just built a new home by a lake. We have a well and a septic field as there are no municpal ...
  A: My first suggestion would have been to extend the vent pipes 3 feet higher, but you did this ...
Relocating an electric hot water heater8/4/2009
  Q: I just purchased a second floor 1 bed, 1 bath shore condo in North Wildwood NJ. It is to be used as ...
  A: First, regarding tankless water heaters, my understanding from talking to other plumbers and ...
Convert a single bathroom vanity to a double8/4/2009
  Q: Is it legal to do this? I don't want to have a problem when I sell my house. What is the hookup ...
  A: That should be no problem! As long as the sinks are side by side in the same cabinet. You can ...
Foul smelling water8/3/2009
  Q: A couple of months ago we noticed a foul smell (kinda like rotten eggs, dead animal,soiled diapers) ...
  A: Michelle, Do you smell this at the kitchen sink all the time, or only when you run the water? ...
Foul smelling water8/3/2009
  Q: A couple of months ago we noticed a foul smell (kinda like rotten eggs, dead animal,soiled diapers) ...
  A: So you notice the smell right away when you turn the water on? Usually odors like that come from ...
HELP PLEASE!!!!!!!8/3/2009
  Q: ok where do i begin..... i live in a mobile home that was made back in the seventies (don't know the ...
  A: I'm assuming you are on a septic system? You said you tried to snake the pipe. Did you use a large ...
basement pipe8/3/2009
  Q: My Maryland home is abut 20 years old. There is a white plastic pipe going through the poured ...
  A: Seeing a photo like you sent is really helpful! It looks like that pipe goes down, then right into ...
Wasting water to get Hot Water8/2/2009
  Q: Too much water is wasted before getting hot water to my kitchen sink. When shutting off the water ...
  A: I agree, the points you made about the piping sound odd. In two instances, in 26 years, I discovered ...
Rattling noise8/2/2009
  Q: My half bath is near the kitchen. When the 1/2 bath toilet tank fills up, and the water stops ...
  A: I still think the problem is in the ballcock. Even with a new one, if some little particle came ...
sewage smell8/2/2009
  Q: We live in a kind of old 2 bedroom, 2 bathroom mobile home and every time we use water ie taking ...
  A: Excellent description! I wish all questioners were so clear! I'm wondering if those vents are at ...
toilet reservoir refill regulator8/1/2009
  Q: just recently when i flush the toilet the water continues to run after the reservoir is full. there ...
  A: There are a few fill valves [ballcocks] that don't appear to have a float, but there is some device ...
Rattling noise8/1/2009
  Q: My half bath is near the kitchen. When the 1/2 bath toilet tank fills up, and the water stops ...
  A: The fill valve in the toilet is causing this noise. Sometimes a particle or tiny pebble comes ...
noisy bathtub faucet7/31/2009
  Q: The single valve faucet makes a loud foghorn noise when the cold water runs into the tub. What are ...
  A: I've heard odd water sounds described as "chattering" "banging" "whistling" "screeching" and more, ...
leaky bathroon sink7/29/2009
  Q: We have a delta bathroon sink faucet and it's leaking how can we fix this?
  A: There are single handle and two handle bathroom faucets made by Delta. Each one has a method for ...
plumbing7/29/2009
  Q: what type water line do i use going under the footing of the house in rogers Arkansas
  A: All homes in my area are built on slabs. The soil here in Arizona is riddled with a hard clay ...
hose bibb7/28/2009
  Q: there is no water coming from it, I check the shut off valve inside, it seem to be okay, it is frost ...
  A: Does the handle turn off and on like normal? The only thing I can figure is maybe the washer came ...
septic alarm7/28/2009
  Q: After heavy use yesterday(laundry, dish washer, showers, baths) with our company visiting, the alarm ...
  A: In my area all leach fields are downhill from septic tanks, so I'm not familiar with pumps sending ...
ice maker line installation7/27/2009
  Q: First off Im a pretty good handy man and have been able to fix/install most plumbing where needed. ...
  A: Sorry, I made that sound pretty confusing. The line to an ice maker is always 1/4" tubing. But ...
ice maker line installation7/27/2009
  Q: First off Im a pretty good handy man and have been able to fix/install most plumbing where needed. ...
  A: You mentioned a 3/4 supply line. Generally I've seen saddle valves on 1/2" or even 3/8" copper ...
water to hot.reset button and warm water7/27/2009
  Q: Then 2 days later no hot water ice cold the reset button on electric water heater that's 5 yrs old ...
  A: Did you use a tester to check for voltage? A simple voltage tester costs about $10 at a hardware ...
Kitchen faucet7/26/2009
  Q: I live in a home built in 1939, I believe the kitchen was remodeled between now and today. Anyhow, ...
  A: So after it coughed and choked, you discovered water is leaking UNDER the faucet at the connections? ...
water to hot.reset button and warm water7/25/2009
  Q: Then 2 days later no hot water ice cold the reset button on electric water heater that's 5 yrs old ...
  A: Let me confirm what you wrote the first time, that you found the water much hotter than normal ...
Swirl-Way tub7/25/2009
  Q: We just bought a house that has a Swirl-Way jacuzzi tub but we cannot find how to turn it on. We can ...
  A: That's amazing! I'd think there would be buttons somewhere! I really don't have any idea, but maybe ...
ABS drain pipes7/24/2009
  Q: Is it Ok to use ABS drain pipes for residential home, I live in Northern CA
  A: I can't imagine using anything else! I'm wondering why you ask this. Did someone tell you it wasn't ...
drain clog7/24/2009
  Q: I used a drain cleaner to open slow drains. Immediately after my whole house smells like a cess ...
  A: Did you use the drain cleaner in a lot of different drains? Was it a Drano-type product, or ...
Water Pressure7/23/2009
  Q: I bought a home last year that was built in 1978. The water pressure is terrible. There can only ...
  A: Do you know where your incoming waterline is? In colder climates, the pipe is usually fed through ...
Kitchen inlet pipes leaking7/22/2009
  Q: I don't believe in coincidences, so perhaps this is a two-part question. BOTH feeder pipes to my ...
  A: Just to absolutely sure I understood your first question correctly, were the leaks you told me about ...
Gas Water Heater Problems7/21/2009
  Q: I have a Rheemglas Fury 4140S-40 water heater (9yrs old-original). It is making a hissing noise; ...
  A: Glad you got my add-on message! I'm presuming that you have nothing obstructing the water heater ...
Kitchen inlet pipes leaking7/21/2009
  Q: I don't believe in coincidences, so perhaps this is a two-part question. BOTH feeder pipes to my ...
  A: When you pick up a new bottle of wine, also stop at the hardware store and pick up two "supplies", ...
Gas Water Heater Problems7/21/2009
  Q: I have a Rheemglas Fury 4140S-40 water heater (9yrs old-original). It is making a hissing noise; ...
  A: When you said "catch basin" do you mean a pan that the water heater sits in? You said the water in ...
rust in the water7/21/2009
  Q: THE VACATION HOUSE OUR SON-IN-LAW JUST BOUGHT HAS GALVANIZED PIPE FROM THE METER AND THROUGH OUT THE ...
  A: Very surprising that any plumber was still using galvanized pipes in 1996! In my area, I only find ...
water to hot.reset button and warm water7/20/2009
  Q: Then 2 days later no hot water ice cold the reset button on electric water heater that's 5 yrs old ...
  A: This happens when one of the thermostats is faulty. Because it's often difficult to determine which ...
Bathroom Leaks7/20/2009
  Q: The other morning I was taking a shower in the second floor master bathroom. My step son shouted ...
  A: Sounds like it's quite a bit of water coming down. There are two things I can think of right now ...
Clogged Pipes from Water softner7/19/2009
  Q: I was reading about Christine,s question regarding the hard resin left in her pipes from the water ...
  A: Absolutely not, this is simply a defect in the inner tank. Probably nothing you can do about this ...
Hot Water to Faucet7/19/2009
  Q: My husband replaced our electric hot water heater last summer. Since then, we've had to run the ...
  A: There is only one reason I can think of. Go out and take a look at the area around the water heater. ...
Low shower water volume7/18/2009
  Q: My son just bought an older home that had been rehabbed. The only shower is on the second floor. It ...
  A: Nice that you are looking out for your son! I have three of them! This might be really simple. I'll ...
Toilet bowl not refiling7/18/2009
  Q: I have a kohler one piece toilet that is about 5 years old. My problem is as follows: When ...
  A: This sounds like the ballcock [the fill valve you are referring to with the float] float is ...
Screaming Toilet7/18/2009
  Q: Sharon! I hope you can help. We are on a septic system. My toilet is a 5 years old Briggs – ...
  A: It sounds to me like you might have a problem with the fill valve, also called a "ballcock". The ...
old clogged lines7/18/2009
  Q: Is their anything that you can buy at stores to soften the ground around drain lines?
  A: Are you asking this because you plan to dig up the old lines? It's the only reason I could figure. ...
NO COLD WATER7/18/2009
  Q: IT IS HOT IN ARIZONA. I HAVE NO COLD WATER AT ALL. I JUST WANT TO TAKE A COLD SHOWER AND NEED ADVICE ...
  A: I first suspected your question was sent by one of my friends as a joke. Evidently you are fairly ...
stinky bathroom7/17/2009
  Q: Ever since we put a new toilet and sink in our ourself we have been smelling a terribly bad smell in ...
  A: I have a question for you! Did you simply replace an old toilet and sink, or did you install the two ...
Delta 1300/1400 shower valve7/17/2009
  Q: I recently replace the cartridge due to decreasing flow from faucet. It was hardly flowing. This ...
  A: Let me see if I have this straight. You said when you removed the cartridge and just put the cap on ...
toilet having problems7/17/2009
  Q: i have replaced the inside gut to my toilet, drano d it and snaked it 4 times and the bowl still ...
  A: In almost all cases, the plumbing in a bathroom goes like this: The 1-1/2" sink drain pipe and the ...
toilet having problems7/17/2009
  Q: i have replaced the inside gut to my toilet, drano d it and snaked it 4 times and the bowl still ...
  A: Let's slow down and take this one at a time. Are you sure that was a "cigarette" butt? Never mind, ...
Delta 1300/1400 shower valve7/16/2009
  Q: I recently replace the cartridge due to decreasing flow from faucet. It was hardly flowing. This ...
  A: I read over you question several times. Your description was good and I'm impressed that you did as ...
mobil home tub and shower fixture7/15/2009
  Q: my water poors out and i was told i need to replace the whose thing a 3 valve tub shower fixture. ...
  A: I understand, and I'd really like to try to help you. There are not too many old fixtures that have ...
Tub/shower diverter7/15/2009
  Q: I am in the process of renovating my bathroom. I have a 3 valve tub/shower diverter and I have a ...
  A: Sounds like an old-style Price-Pfister. If so, you're lucky. The old 3 handle Price-Pfister fixtures ...
Plumbing7/14/2009
  Q: Whenever I use the water outside of my house there is knocking noise ANSWER: Dear Jim, When you ...
  A: A knocking, banging, chattering sound is usually caused when a valve is not open all the way, or the ...
Leak under dishwasher7/14/2009
  Q: I found a leak under our dishwasher yesterday. The only reason I noticed it was that the kick plate ...
  A: The photo, as it came to me, was very dark, and I couldn't see the pipe or the drips. On most ...
water leaking out from under pipe in basement7/13/2009
  Q: This became noticeable after the water company changed the meter downstairs. It seems a very drip ...
  A: Tina, This is what can happen when I read a question wrong. If you look back at your first ...
water leaking out from under pipe in basement7/13/2009
  Q: This became noticeable after the water company changed the meter downstairs. It seems a very drip ...
  A: From the photo, I see it's copper. The only permanent way to repair copper is by soldering. To do ...
Clogged bathtub drain7/12/2009
  Q: I have a clogged bathtub drain. When I removed the overflow pipe from the back of the tub to be able ...
  A: Life isn't so grand when you have plumbing problems! I have a hunch this clogged tub drain may be ...
LEAK AT BASE OF TOILET7/12/2009
  Q: A small amount of water was ponding at the floor around a toilet at a rental property, on a daily ...
  A: That was a totally irresponsible thing to do! You are paying for this home warranty? What a crock! ...
Hissing in water pipes7/12/2009
  Q: Sound of low pressure water running through water pipes (hissing sound) that starts after about ...
  A: Is it possible that you are only hearing this at night because it's so totally quiet in the house? ...
kohler toilet seems to have lost its "pressure"7/12/2009
  Q: Our fairly new kohler toilet seems to lose its "flush pressure." Most of the time it works just ...
  A: Almost always, when a toilet doesn't flush well, and it's certain there is no blockage, it is either ...
shower drain7/12/2009
  Q: I am retiling my shower and have taken it down to the foundation and studs. The drain seems to be ...
  A: I did misunderstand! I thought you had the whole bottom of the shower out. If that flange is ...
Outside water spigot7/11/2009
  Q: I have a Woodford no freeze outdoor water spigot. When I hooked up the hose to it this week, it was ...
  A: I am not familiar with this type of bibb because I live and work in the desert. But most hose bibbs ...
repairing leaky joint on cast iron pipe7/11/2009
  Q: I have a vertical cast iron sewer pipe from first floor bath; the joint (in basement) has clearly ...
  A: I have seldom worked with cast iron, but I do know it would be a major pain to replace these parts. ...
shower drain7/11/2009
  Q: I am retiling my shower and have taken it down to the foundation and studs. The drain seems to be ...
  A: Your photo didn't come through, it's solid black. No matter. So what you are asking is, can you ...
water interruptions7/11/2009
  Q: Last night and this morning, we were running a load of laundry and the water cut out. sinks upstairs ...
  A: I can only make guesses, but my first thought was that it might have something to do with the well. ...
Toilet douche7/10/2009
  Q: I installed a handheld shower in the toilet, the plastic ones they sell at Home Depot, but before a ...
  A: I did this for a customer some years ago, and I used a kitchen hose and spray head. I believe the ...
noise at time of refilling toilet7/10/2009
  Q: i have a spetic tank- plumbing 25 yr old-recently upon flushing and toilet refilling - as it refills ...
  A: The problem is the fill valve, or "ballcock". The part on the left side inside the toilet tank with ...
Toilet bubbles when washing machine drains7/10/2009
  Q: I live in a double wide. The washing machine is on the other side of the wall from the toilet. When ...
  A: What is causing this depends on: 1. Did this just start recently? 2. Has it been happening all along ...
main water shutoff7/9/2009
  Q: i cant find the shutoff valve anywhere near my meter...but there is a littla handle like thing ...
  A: Generally, if there is a shut-off valve to shut the water off to the whole house, it will be just ...
Pop-up Assembly7/9/2009
  Q: I have a double bowl console sink which is too deep for the pop-up assembly included with my bath ...
  A: I'm sitting here thinking about this. I know exactly what you are talking about, your description ...
Moles7/8/2009
  Q: The first summer in my home has been a nightmare! I have found an unbelievable amount of molehills ...
  A: Diana, How awful!! I've heard they are very difficult to get rid of. I considered passing on ...
laundryroom/kitchen plumbing backing up7/7/2009
  Q: I usually have toilets and bathtub, and shower back up. Roto Rooter has come three times. Now ...
  A: If you have a 40 year-old house, you may have galvanized drain pipes. Most houses around 40 years ...
Noise at water regulator7/5/2009
  Q: I recently added a room on upstairs in my house. Since then, I have acquired a vibration at my water ...
  A: First, a leak in a pipe can never bring dirt INTO the pipe. Only if the water is off and the pipe is ...
new water heater7/5/2009
  Q: I have a couple of general questions regarding replacing my 15 year old 52 gallon electric water ...
  A: You live near the ocean! How wonderful! I really don't think you'd notice the difference between 50 ...
Noise at water regulator7/4/2009
  Q: I recently added a room on upstairs in my house. Since then, I have acquired a vibration at my water ...
  A: I don't mean to be dense, but when you say "water regulator" do you mean a pressure regulator? This ...
my tolit7/3/2009
  Q: my tolit when i flush it the water goes to the top and then slowly goes down to nothing just a ...
  A: That is a sure sign that something is in the toilet itself that is preventing the water from going ...
Installing a toilet7/2/2009
  Q: We added an addition on to our house which included a bathroom. I am getting ready to install the ...
  A: Who installed the flange? It sounds like it is some kind of flange that has a pop-out cover, which ...
Sound in bathrooms7/1/2009
  Q: I have a loud sound, I think coming from the drains in our house. When I run dishwasher or washer ...
  A: This sound would be coming from the waterline somewhere, not the drains. Generally a "horn" sound, ...
Bathtub Faucet7/1/2009
  Q: I am remodeling my bathroom and need to replace the faucet in my tub area. The faucet is currently ...
  A: The conversion from a two-handle to a one-handle will require a little more moving around of copper ...
Leaking Delta Shower Faucet7/1/2009
  Q: I hope you dont mind if I ask you a follow up question since Anthony is on vacation. The question is ...
  A: I don't mind at all! That's what I'm here for. Have you ever been inside a Delta fixture? I love ...
backed up tubs7/1/2009
  Q: My tubs back up when we have a heavy rainfall. It has happened in the past and it clears up ...
  A: I can only assume that you are on a septic system. There is a reason, if this is the case. You can ...
burping toilet6/28/2009
  Q: I have a rancher built in 1991 with a walkout basement, two toilets upstairs, one in the master ...
  A: I was honestly visualizing that the downstairs toilet was just below the upstairs toilet, that they ...
Temperature lag with shower6/28/2009
  Q: When I first get in the shower, I set the temperature to where I want it. After about 5 minutes, it ...
  A: You didn't mention which brand of shower fixture you have. With all of the temp control units there ...
BATHROOM SINK PLUBING6/28/2009
  Q: I HAVE A SINK IN MY BATHROOM, YESTERDAY I TURNED THE WATER ON AND HEARD A SMALL BANG, THEN THE HOT ...
  A: You must have been really frustrated after all that work! When you replaced the supply lines, did ...
well problems6/28/2009
  Q: I just bought a house that has been sitting empty for a year. The well had been turned off and the ...
  A: I'm not an expert on wells, but I do know a few things. You may want to ask some other experts about ...
Bathroom sink won't drain6/27/2009
  Q: My bath room sink does not drain sometimes it will drain slowly for a couple of days, but then it ...
  A: Just want to caution you. I wrote last time about the most common reasons for a sewage back-up. If ...
Bathroom sink won't drain6/27/2009
  Q: My bath room sink does not drain sometimes it will drain slowly for a couple of days, but then it ...
  A: Angelique, All small drains, like sinks, tubs, showers, laundry, are teed into the big pipes ...
burping toilet6/27/2009
  Q: I have a rancher built in 1991 with a walkout basement, two toilets upstairs, one in the master ...
  A: I've been sitting here staring off into the distance trying to picture this whole set-up, and why ...
Bathroom sink won't drain6/27/2009
  Q: My bath room sink does not drain sometimes it will drain slowly for a couple of days, but then it ...
  A: First you need to determine where this blockage is, then you can go about solving it. You said you ...
Sump Crock6/26/2009
  Q: I have a walk out basement; I also live on a hill up hill from a river (my neighbor's yard slants ...
  A: Katrina, Excuse me, but that sounds like a "crock". Sorry, I couldn't resist. Actually I don't ...
Rusted Disposal Flange Removal6/26/2009
  Q: I need to break the flange free from the disposal. I have already removed the outgoing line out of ...
  A: Such a good son! I am so fortunate to have three wonderful sons, two of whom live nearby. They also ...
water pump6/26/2009
  Q: my water pump just blew, my daughter was in the shower and all water shut off. i am worried about my ...
  A: You didn't mention if your water heater is gas or electric. There are easy ways to shut both of them ...
noise of running water6/25/2009
  Q: While I was in the downstairs bathroom, I heard sounds like when water is running somewhere else in ...
  A: That's unfortunate, I wrote a lengthy reply, and I guess it dropped into the Black Hole of the ...
Pressure Balance Tub and Shower Faucet6/24/2009
  Q: I have a Glacier Bay 3-Handle Pressure Balance Tub and Shower Faucet. Other than the fact that it ...
  A: I haven't worked on this particular model before, Glacier Bay is fairly new, a Home Depot store ...
leaking6/24/2009
  Q: I notice crawl space wet. Upon inspecting my wall, leak is not from ground outside, but wall behind ...
  A: Roy, Since this is a follow-up I decided to respond. I really don't know what steps you need to ...
Rusted Disposal Flange Removal6/24/2009
  Q: I need to break the flange free from the disposal. I have already removed the outgoing line out of ...
  A: Xavier, If all the pipes [you mentioned the pipe leaving the disposal and the pipes from the ...
noise of running water6/23/2009
  Q: While I was in the downstairs bathroom, I heard sounds like when water is running somewhere else in ...
  A: Carmen, I had this follow-up question waiting for me this morning. I am positive I sent an ...
noise of running water6/23/2009
  Q: While I was in the downstairs bathroom, I heard sounds like when water is running somewhere else in ...
  A: Only YOU hear this sound? Are people beginning to wonder? Just kidding. I have a question, and I ...
leaking6/22/2009
  Q: I notice crawl space wet. Upon inspecting my wall, leak is not from ground outside, but wall behind ...
  A: Never thought about the dishwasher. I don't have one so it doesn't come right to mind. I've ...
leaking6/22/2009
  Q: I notice crawl space wet. Upon inspecting my wall, leak is not from ground outside, but wall behind ...
  A: It sounds like that's probably what's happening. If there is no plumbing above that area [like a ...
sink/toilet supply lines6/21/2009
  Q: I have the plastc/vinyl braided (non stainless) supply lines in kitchen & baths about 10 yrs old. ...
  A: The stainless braided supplies are an improvement, but I've never seen either kind burst. They both ...
Slab floor and plumbing drainage to septic6/21/2009
  Q: My sister has a 55 yr. old National Home, which was built on slab. All of the plumbing drains to a ...
  A: Sounds like you look out for your sister. You didn't mention anything about the toilets. Do they ...
septic and water lines6/21/2009
  Q: I live in a rented trailer.what would cause the water to come up through my tub? this includes the ...
  A: All the water is backing up because something is blocking the main sewer line going out of your ...
Rusted Disposal Flange Removal6/19/2009
  Q: I need to break the flange free from the disposal. I have already removed the outgoing line out of ...
  A: I have a hunch you are talking about the twist flange that holds the disposal up into the mounting ...
no water6/18/2009
  Q: My power went out this morning. When it came back on something must be wrong with my water softener, ...
  A: Diane, First, did you check with any neighbors to see if they have water? I'm just thinking the ...
well pump6/17/2009
  Q: i have just installed a deep well pump system. if i'm running the hose for a longtime the water ...
  A: OK, I'm not an expert on wells, but I do know some things. I know there is a device on the pump ...
sprinkler valve leaking6/16/2009
  Q: how do I stop a leaking sprinkler?The body of the plastic nelson valve seems to not meet true enough ...
  A: OK, I know now. There are 8 or 10 screws on top. Between the top and the base [if you removed the ...
ABP frost free bib6/16/2009
  Q: Where can I buy a replacement frost free ABP faucet or get parts near Vancouver, WA. or Portland, ...
  A: I imagine you checked the experts' biographies before you wrote. I live in a small town north of ...
water leak?6/15/2009
  Q: We share the water with one other tennant in our building. Because of a discrepancy in the bill and ...
  A: Is there a meter for the two units? You could check the meter and see if it moves when you open that ...
Water Softner resin in pipes6/14/2009
  Q: After having noticed our water pressure decreasing it was determined tonight that a filter in our ...
  A: Just what you need, another complication. I'll have to think about this, how the resin might affect ...
Water Softner resin in pipes6/14/2009
  Q: After having noticed our water pressure decreasing it was determined tonight that a filter in our ...
  A: A very nasty business, I've seen this happen a number of times. First, I assume you cut off the ...
sprinkler valve leaking6/13/2009
  Q: how do I stop a leaking sprinkler?The body of the plastic nelson valve seems to not meet true enough ...
  A: To clarify, is the leak right at the place where the threaded PVC fitting screws into the valve ...
Leaking hose bib - how difficult6/13/2009
  Q: We had a leaky hose bib that had to be replaced about 2 years ago. At that time the plumber that did ...
  A: David, Absolutely! If the leak is where the bibb is sweated to the pipe it would be constant. ...
pressure relief valve pipe leaking6/12/2009
  Q: there is a pressure relief valve? ( I think that is the name) attached to the main water supply in ...
  A: What you have there is a pressure regulator. A pressure relief valve is on a water heater, it allows ...
Toilet grinding sounds6/11/2009
  Q: Its been 2 weeks and after I flush my toilet both upstairs and downstairs there is a pulsing ...
  A: Katie, It sounds like your problem might be in the main valve in the waterline going into the ...
heat loss6/11/2009
  Q: Had our gas water heater replaced 2 months ago and after having the setting pretty low and still ...
  A: This is a bit puzzling. Sediment usually doesn't build up that quickly. I do know that all water ...
Leaking hose bib - how difficult6/11/2009
  Q: We had a leaky hose bib that had to be replaced about 2 years ago. At that time the plumber that did ...
  A: So the bibb only leaks when you turn it on? This should be easy. Can you actually see where it's ...
Toilet grinding sounds6/11/2009
  Q: Its been 2 weeks and after I flush my toilet both upstairs and downstairs there is a pulsing ...
  A: This almost always happens when a pipe is partially blocked or a valve is not fully open. I suspect ...
warm water, not hot6/10/2009
  Q: Today when I showered, I noticed the water was only warm even when I turn it all the way to the ...
  A: That's too bad. The problem would be a lot easier to fix with an electric water heater. It sounds ...
warm water, not hot6/10/2009
  Q: Today when I showered, I noticed the water was only warm even when I turn it all the way to the ...
  A: What a beautiful name! Sounds very Irish! I was born and raised on the South Side of Chicago in an ...
Flushed wedding ring down toilet6/9/2009
  Q: Help! I just accidentally flushed both my wedding ring and engagement ring down the toilet. I'd ...
  A: I've answered almost 400 questions so far on this site. Your letter back telling me this was the ...
Slow faucet6/9/2009
  Q: I recently remodled my bathroom,still have galv pipe, the faucet has very little pressure in my ...
  A: I think you know already that this problem will only get worse. You can keep vacuuming out that ...
Problem with both toilets6/8/2009
  Q: I am not sure what is going on. Neither of my toilets will flush. I thought one of my kids flushed ...
  A: It sounds like you have a blockage in your main sewer line. Even though the other drains seem to ...
Mysterious Leak6/8/2009
  Q: I have a concrete brick home built in the mid 60's. In my kitchen away from the refrigerator and ...
  A: OK, so that explanation is out. You said the puddling is intermittent. I now have another question. ...
Bathroom tub toilet and sink gurgling & clogging6/7/2009
  Q: I recently had a licensed plumber come to snake my second floor bathroom's toilet and tub in order ...
  A: A blocked vent may create gurgling noises and slow down the flow of water, but it would not cause ...
whining pipes6/7/2009
  Q: I had the hot water heater replaced in my home about 3 months ago, and now every time I turn on a ...
  A: A few questions. As you might expect, it's often difficult to diagnose a mystery noise from a ...
Mysterious Leak6/6/2009
  Q: I have a concrete brick home built in the mid 60's. In my kitchen away from the refrigerator and ...
  A: Do you have a dishwasher next to the sink cabinet? The fact that water is puddling outside the ...
Bathroom tub toilet and sink gurgling & clogging6/6/2009
  Q: I recently had a licensed plumber come to snake my second floor bathroom's toilet and tub in order ...
  A: I have a few questions first, and maybe you can write back and answer them before the plumber comes ...
RUST IN PIPES6/5/2009
  Q: I RECENTLY HAVE NOTICED A SLIGHT RUST COLOR IN MY WATER. THE FAUCETS ARE USED REGULARLY AND THIS IS ...
  A: Sadly, I am almost certain this rust is coming from the galvanized pipes. Before the advent of ...
Flushed wedding ring down toilet6/5/2009
  Q: Help! I just accidentally flushed both my wedding ring and engagement ring down the toilet. I'd ...
  A: I am SO sorry to hear this. Poor thing. If you have a septic tank, the rings are undoubtedly resting ...
shallow well pump6/4/2009
  Q: I have a shallow well pump with a tank what is the valve stem on end of tank for
  A: I am not an expert on wells, but I've been around them and know enough to give you a partial answer. ...
slow draining bathroom sink6/4/2009
  Q: Just recently my son-in-law had a bathroom sink moved from one wall to the adjacent wall, about ...
  A: In my 26 years doing service work, I'd say 90% of bathroom sink drains run slowly because of stuff ...
water heater6/4/2009
  Q: We just moved into a house with a gas water heater that was installed in 1997 according to the ...
  A: I'm getting from what you wrote that this has happened before? A thermostat on any water heater has ...
plumbing noise6/3/2009
  Q: every time I flush a toilet,turn on a faucet or my washing machine..any plumbing function in my ...
  A: In my experience, a "grinding noise" or rattling sound usually occurs when a valve is not open all ...
Water pressure6/3/2009
  Q: I have added a pressure regulator, hot water tank and expansion tank to my water system. I am ...
  A: If the pressure seems low on both hot and cold, I'd say the problem is the pressure regulator on the ...
mansfield toliet6/3/2009
  Q: We have a manesfield toliet and we have problems with it plugging up. We were wondering when we ...
  A: The Mansfield is a "low-flow" toilet, as are all other brands now, required by code. Each type of ...
shower6/2/2009
  Q: i recently took out a tub and installed tile where that was and didn't have a p trap but now i do ...
  A: I'm assuming you've been using the shower and there is water in the trap. I figure you know that the ...
water pressure5/31/2009
  Q: I have a well and my water keeps going off. If I turn the washer on it runs fine for about 30 ...
  A: Nice that you wrote back! Your pressure is a bit low, but shouldn't be the cause of the water ...
water pressure5/30/2009
  Q: I have a well and my water keeps going off. If I turn the washer on it runs fine for about 30 ...
  A: I'm going to make some guesses, but I also recommend that you ask a few other experts about this. ...
slow moving kitchen drain5/30/2009
  Q: I have a slow moving drain in the kitchen. My home is only 6 years old and unfortunately my ...
  A: First you need to lock your mother-in-law out of the kitchen. Grease does more harm to pipes that ...
slow drains and cleaning drains5/30/2009
  Q: We had a slow drain (ok it did get to a point where it took hours to drain) after 20 years in house. ...
  A: I'd heard there were a few new products of this type for home use, but I've never gotten any ...
Hot water always5/29/2009
  Q: When we turn on the cold water faucet in the morning, the water is hot. Only after we had run the ...
  A: To be honest, I'm still mystified. I considered clicking on "explain to the questioner why you can't ...
Well Water Pump5/29/2009
  Q: Our water pump and well are in our crawl space basement. For the last couple of months the pump ...
  A: I decided to answer, even though I'm not an expert on wells. I may be able to help you with part of ...
Kitchen Faucet Leak5/29/2009
  Q: I have a slow leak from a MOEN Extensa 7560SLBL kitchen single handle faucet with pull out spout. ...
  A: Even though it appears this water isn't running down the hose, it still may be coming from the ...
Slow shower5/29/2009
  Q: I just re-did all the old galvanized pipe in my home with all 3/4 copper. I have 3/4 pipe pretty ...
  A: WAIT WAIT!!! Don't change the pipes in your shower!!! The Moen cartridge is designed so that the ...
Slow shower5/29/2009
  Q: I just re-did all the old galvanized pipe in my home with all 3/4 copper. I have 3/4 pipe pretty ...
  A: I admire you for taking on such a project! I don't know if you are aware of this, and if you are I ...
Hot water always5/28/2009
  Q: When we turn on the cold water faucet in the morning, the water is hot. Only after we had run the ...
  A: This one gave me a slight headache. I've never had that question in 26 years. I guess I need a few ...
foul odor coming from the basement5/28/2009
  Q: i think this foul odor is coming from the sewer pipe in my basement wash room, however there is no ...
  A: I don't want to tell you something you already know, but a lot of people are not aware of this, so ...
Sprinkler Manifold Problem5/28/2009
  Q: Hey Sharon: I have just installed a Rainbird anti-siphon sprinkler manifold to replace one that ...
  A: I have installed a lot of these valves. First, I believe the bleeder valve is supposed to be closed ...
Septic / Toilet5/28/2009
  Q: First of all, we had the septic tank pumped about a month ago because we had the awful smell every ...
  A: I'm still laughing. Amityville Toilet and Septic System. Great name for a plumbing company!! I think ...
Toilet Water Waste Overwelmes 1st Floor5/28/2009
  Q: When 2nd floor toilet flushes the 1st floor toilet water directly under bubbles up with a lot of ...
  A: As you can imagine, I can only make educated guesses while sitting here at my computer reading ...
foul odor coming from the basement5/27/2009
  Q: i think this foul odor is coming from the sewer pipe in my basement wash room, however there is no ...
  A: Can you write back with more information? I'd really like to help you, but I need to know more. You ...
all drain lines in house backed up5/27/2009
  Q: We have lived in the same house since 1987. We have a septic tank with field lines and have never ...
  A: First you need to repair that toilet that is leaking. It's placing an extra burden on the system. ...
pea trap smells5/27/2009
  Q: in the upstairs shower (stall variety) there is a smell constantly, no matter how much we clean. it ...
  A: I've come across this same problem a few times, and in both cases it was a similar situation. This ...
Removing/resetting copper toilet flange on copper drain5/26/2009
  Q: I have a 40-year-old home with copper toilet, bathtub and sink drains feeding into cast iron waste ...
  A: I decided to respond to your question, even though I'm not quite sure what to suggest to you. I do ...
Septic Tank5/25/2009
  Q: This is the situation. We leave the patio door open in our master bedroom at night. When my ...
  A: I wasn't sure if you mean this happened a few times, quite often, or every time. I do know that if a ...
plumbing5/25/2009
  Q: I have no water coming out of my faucet it is a single head does every faucet have aerator I can not ...
  A: I was hoping, if you did write back, that you'd include more details which would help me narrow down ...
plumbing5/24/2009
  Q: I have no water coming out of my faucet it is a single head does every faucet have aerator I can not ...
  A: Pretty much only laundry faucets, and only those that have hose threads on the end, have no ...
Water around well area5/23/2009
  Q: After a recent heavy rain, we have noticed that there are areas near our well that have not ...
  A: Maryann, I decided to respond, despite the fact that I'm not a water well expert, so don't rate ...
Bath tub hot water5/22/2009
  Q: The hot water facet in the bath tub is not working. We removed the handle and pulled out the stem ...
  A: I may have more questions than answers right now, but in order to answer I need more information. ...
water leak in fridge and leaky spicket5/20/2009
  Q: I have a top-freezer/bottom fridge with an ice maker. Our fridge is a whirlpool imperial series ...
  A: Don't rate me on my answer as a plumber, because most of this answer regards an appliance question, ...
mysterious leak5/19/2009
  Q: I noticed a small wet spot in my bedroom carpet several weeks ago. The spot has since expanded to 4 ...
  A: It sounds like you are proceeding in the manner of Sherlock Holmes, using the process of ...
garbage disposal5/19/2009
  Q: McCarthy: I am having problems with two garbage disposals in my home. They are identical, ...
  A: 13 years for a Badger 5 is impressive! And they are still running! Yes, the blades get dull, and no, ...
Leaking around Septic Pipe going through poured wall5/18/2009
  Q: Ground water is leaking into my basement around the septic pipe (6" plastic) going through the ...
  A: I have a feeling the pipe is either 3" or 4" in diameter. Six inch pipe would be used for a ...
Delta Single handled kitchen faucet5/18/2009
  Q: Our Delta single handled kitchen faucet was dripping a little bit when in the off position. We ...
  A: When you buy a whole Delta "repair kit", with all the parts inside to fix the faucet, there will be ...
Hot water heater5/18/2009
  Q: We have a three month old water heater. It is clunking alot and I hear the water swishing in it ...
  A: Wrong guess! I work mostly on electric water heaters. I have a few suggestions. Every water heater ...
Septic field - internal sewage line in basement5/18/2009
  Q: We purchased an older home in 2000. Recently I have noticed that a sewage pipe running along a ...
  A: They say the most useful "tools" for any homeowner are WD-40 and duct tape. I have to add one more; ...
Hot water heater5/18/2009
  Q: We have a three month old water heater. It is clunking alot and I hear the water swishing in it ...
  A: This has me puzzled. I have a hunch yours is a gas water heater, is that right? Do you have any ...
Basement drain5/17/2009
  Q: Our drain in our basement (in the laundry room) seems to have some water around it. In a previous ...
  A: I agree, it sounds like the slab is wicking moisture up through those cracks and around the drain ...
gurgling toilet5/16/2009
  Q: My downstairs toilet is gurgling when my washer drains and last night when the water softener was ...
  A: Plunging won't hurt, but it probably won't do any good. It sounds like the blockage [partial ...
Plumbing5/16/2009
  Q: I have a question about municipal plumbing and roots in system. I have a rancher home i purchased ...
  A: You mentioned "municipal plumbing" so I assume you are on a sewer rather than a septic system. Roots ...
overflowing toilet5/15/2009
  Q: Thought I had a general clog and plunged. Toilet will eventually flush, but only after overflowing ...
  A: I live in a rural area north of Phoenix. I live in a tiny cabin with one bathroom and I have a ...
removal of insinkerator badger 55/15/2009
  Q: I never use the unit & now is leaking,I wish to build a new drain assembly.
  A: Insinkerator is the best. The mounting unit is not hard to remove, just follow my directions. ...
overflowing toilet5/15/2009
  Q: Thought I had a general clog and plunged. Toilet will eventually flush, but only after overflowing ...
  A: If the tub is also not draining then you have a blockage farther down the line. I have only one ...
sewer lines5/15/2009
  Q: Where can I purchase the sewer dye to see where my sewer line is broken out? Please help I just ...
  A: I'm not sure dye will do any good in your case. If you have a broken sewer line it will be ...
scratched toilet bowl5/15/2009
  Q: This is not actually a plumbing question but I thought you may have run across it at one time. My ...
  A: It's really difficult to actually scratch porcelein through the glaze. You may be correct, but hear ...
Nat Gas DV Water Heater5/14/2009
  Q: Sharon: Thank you for considering my question. I have a Rheem 50 gal direct vent natural gas water ...
  A: Im my area we have extremely hard [mineralized] water. I'd say most water heaters, both electric and ...
Grohe facuet cartridge5/13/2009
  Q: Recently my bathroom faucet began to leak. I asked inquired about the cause. I was told that in ...
  A: That's what it sounds like, you may need to reputty under the faucet. Or possibly the plumber who ...
Running two showers5/13/2009
  Q: I have two showers in my 20 year old home. Problem is I can't run two at the same time. Can't ...
  A: Most likely the pipes going to the shower are 1/2" along with all the other pipes going to the ...
main line under my house5/12/2009
  Q: I just had a plumber come out and tell me that the main line under my house is broken somewhere. Due ...
  A: I don't know what that disposable toilet cleaner product is. I'd have to see this to figure out if ...
main line under my house5/12/2009
  Q: I just had a plumber come out and tell me that the main line under my house is broken somewhere. Due ...
  A: DO NOT hire that plumber!!!!!!! When you wrote "the main line under my house", do you mean the water ...
Backed-up plumbing & Funky smell5/11/2009
  Q: and thanks in advance for your help! We purchased a remodeled 1930's home about 2 weeks ago. We ...
  A: I'm glad you wrote back giving me the option to answer. I have been answering questions on this site ...
Backed-up plumbing & Funky smell5/11/2009
  Q: and thanks in advance for your help! We purchased a remodeled 1930's home about 2 weeks ago. We ...
  A: I'm so glad! I know there are these devices that go on the end of a hose, supposedly they build up ...
Backed-up plumbing & Funky smell5/11/2009
  Q: and thanks in advance for your help! We purchased a remodeled 1930's home about 2 weeks ago. We ...
  A: He must have opened a "clean-out". Clean-outs are riser pipes that are teed into the main line to ...
mysterious leak5/11/2009
  Q: I noticed a small wet spot in my bedroom carpet several weeks ago. The spot has since expanded to 4 ...
  A: I may have more questions than answers! I'm sure you understand how hard it is to "diagnose" ...
Upper element water heater5/9/2009
  Q: Greetings Sharon ! I have a Kenmore Power Miser 10 water heater, older model. Does the upper element ...
  A: I missed the part about the red light. I've never worked on a Sears water heater and that didn't ...
Home plumbing5/9/2009
  Q: These questions may be related or not, I'm not sure. I just moved into a house which was built in ...
  A: Very clear information. I've noticed in some homes, that when the upstairs toilets flush or water ...
Upper element water heater5/9/2009
  Q: Greetings Sharon ! I have a Kenmore Power Miser 10 water heater, older model. Does the upper element ...
  A: I really admire you for attempting this! Good for you! First, only one wire goes to each screw on ...
toilet, septic problem5/8/2009
  Q: I had my septic tank emptied and the guy "backwashed" it which was never done before. Now when I ...
  A: I get so furious about these pump guys I see red. Whatever "backwashing" was, I don't know. I know ...
Septic system5/7/2009
  Q: Is there a product that will clean out lateral lines and should you put something like rid-x in the ...
  A: By "lateral lines", do you mean all the various pipes going out to the main line? I understand there ...
leak from tile5/7/2009
  Q: Water builds up from a crack in the grout on the ledge of the tub when the faucet is on. It also ...
  A: I'm a little fuzzy about what you are describing, are you saying it appears water is coming from ...
replaced shower head, now pipes knock5/6/2009
  Q: We are retiling our bathroom and decided to replace the shower head as well. we now notice when we ...
  A: Did you have the shower fixture inside the wall replumbed? Before the new tile was set, did a ...
washing machine drain5/6/2009
  Q: just replaced water pump on our washing machine and now our drain pipe fills and overflows. checked ...
  A: The minimum size pipe for a washing machine drain is 2". Also, there might be some linty stuff stuck ...
hot water leak5/5/2009
  Q: Hope you can help. I have a copper pipe stubbed out of my house wall on my back patio. The pipe ...
  A: This is the end of the pipe that starts at the "relief valve" on the water heater. Every water ...
ruptured line to Grohe faucet5/5/2009
  Q: I am an expert here too and know the time you spend helping others...thanks... My problem is that I ...
  A: Some new single-handle kitchen faucets have a ridiculous design where these grey woven supply lines ...
deep well & pump5/5/2009
  Q: my deep well is cutting on and off like every 10 seconds. i know some about working on a deep well ...
  A: The gauge may be set to kick the pump on at 40 pounds [low setting] and shut off at 60 pounds [high ...
ghosts5/5/2009
  Q: We had a new gas water heater installed and it seems that since then we have heard a varying pitch ...
  A: I've been sitting here in a half-trance trying to think of what could be causing this. Ususally when ...
Basement walls wet/ drainage pipe to blame5/5/2009
  Q: My basement walls show some efflorescence. Especially in one corner, from about 5 blocks down ...
  A: I'm not that familiar with sump pumps per se, but I just LOVED your question, and had to respond. I ...
Inadequate Water Pressure5/4/2009
  Q: I just moved residences and I have discovered that the bathroom in my new residence has very low ...
  A: I have a lot of questions! Are you renting or is this your own home? Are you on a well? Is it only ...
deep well & pump5/4/2009
  Q: my deep well is cutting on and off like every 10 seconds. i know some about working on a deep well ...
  A: I have a few ideas, I don't know if they will help, but here goes. My husband used to drive around ...
ghosts5/4/2009
  Q: We had a new gas water heater installed and it seems that since then we have heard a varying pitch ...
  A: One sentence you wrote, could you clarify? You wrote "the sound does not seem to occur only when the ...
Moen Extensa (one-handle pullout kitchen faucet) ? No. 25/4/2009
  Q: Follow-up to my original question on the Subject Moen Faucet. I was able through further research ...
  A: Chris, Rarely does anyone actually write back like you did. I get thank you's and short ...
Moen Extensa (one-handle pullout kitchen faucet) ? No. 25/4/2009
  Q: Follow-up to my original question on the Subject Moen Faucet. I was able through further research ...
  A: My mistake. I misunderstood your first question. I thought the leaking had to do with the cartridge. ...
Moen Extensa (one-handle low arc pullout kitchen faucet)5/3/2009
  Q: I have the Subject Moen Extensa (one-handle low arc pullout kitchen faucet). First off, I am an ...
  A: I can tell you without going into the details I often give to people who haven't had much experience ...
Wall mounted drain cleanout5/3/2009
  Q: We have an addition on our home which has a round silver plate on a finished interior wall about 6" ...
  A: The website puts those questions and answers out when they are "public" only to give new questioners ...
Water pump problem5/3/2009
  Q: We live in a basement apartment and our water is pumped out because we are below the water line. The ...
  A: Debra, All I can suggest is that you find out if the water going out of your apartment is the ...
Toilet Repair5/2/2009
  Q: My toilet makes a half flushing noise. Like as if you went to flush and didn't push handle down all ...
  A: At the bottom of that chain is a part called a "flapper". Some toilets have other kinds of flush ...
Spetic help5/2/2009
  Q: What happens is - we push the handle to flush and the toilet bowl fills up with water (doesn't ...
  A: This is puzzling. Something is slowing that water down, and I'm not sure why this happens only when ...
moen sink faucet repare5/1/2009
  Q: I cannot removed the cartridge from my Moen sink faucet. The instructions look easy. I did remove ...
  A: It amazes and astounds me that Moen has these cartridge removal instructions in the replacement part ...
Plumbing under a bathtub4/30/2009
  Q: Old house built in the early 70's has black, steel pipe with copper connections; can you connect PVC ...
  A: The only way would be to connect steel pipe to PVC at the threads. Black pipe is generally only used ...
Reverse osmosis system - working?4/28/2009
  Q: We have a TFC 2.5 gal Hydrotech system. We replaced the outer stainlness steel spiket (the little ...
  A: I just did some "homework". I generally don't work on RO systems other than replacing filters, so I ...
Automatic dishwasher backed up.4/28/2009
  Q: Especially at times like these. My problem is that my automatic dishwasher won't drain. What ...
  A: You seem to be quite experienced in dealing with plumbing! I doubt the main-line backups you ...
Drainage problems4/28/2009
  Q: We just purchased Lakefront home that was built in the 50's on a cement slab foundation. There are ...
  A: Yes, it does sound like there are some serious plumbing problems. The fact that you hear gurgling in ...
leech lines4/28/2009
  Q: can a leech line go bad in five years? how much does it cost to fix if it does? on a 3 bdrm house 2 ...
  A: First let me explain how a septic system works. The tank is only there to break down solids that go ...
Drainage problems4/27/2009
  Q: We just purchased Lakefront home that was built in the 50's on a cement slab foundation. There are ...
  A: David, I'm sure you appreciate the fact that I can't "see" this, I can only go by what you write ...
Drainage problems4/27/2009
  Q: We just purchased Lakefront home that was built in the 50's on a cement slab foundation. There are ...
  A: I may be able to give you a few suggestions. It almost sounds like the previous owners made a grey ...
Septic Odors4/27/2009
  Q: We have a new house on a new septic system that is about 6 months old. We have ongoing sewer gas ...
  A: Honestly, I've never heard of a main house trap, but evidently they must exist. I'm also wondering ...
toilet doesn't flush properly4/25/2009
  Q: The water level rises to almost over flow but gradually goes out very very slow if you use a plunger ...
  A: Those symptoms are an indication that there is a blockage in the toilet. It could be in the trap ...
plumbing under kitchen sink4/25/2009
  Q: i think i may have a problem with the plumbing under my kitchen sink. the water that i empty from ...
  A: Yes, there is a reason, and a solution. The drain hose from the disposal to the dishwasher is ...
spout4/24/2009
  Q: I wanted to follow up with you. You were helping me replace spout and nipple. I actually did get ...
  A: AHA! I'll bet that's the problem. As I said, I removed one just this morning. My customer needed a ...
spout4/24/2009
  Q: I wanted to follow up with you. You were helping me replace spout and nipple. I actually did get ...
  A: I went back to our earlier correspondences. I saw that you hadn't mentioned that you weren't getting ...
chattering pipes4/24/2009
  Q: I just read your response to CM regarding the chattering in her pipes which began after she had work ...
  A: Well, you caught me on that one! I did say "rarely", and in your case I would bet the problem is ...
Bathroom4/24/2009
  Q: My water pressure in the bathroom sink and shower is very slow. I had the gas co. come over and ...
  A: If you pull up the diverter button on the spout, does all the water go to the shower head? Or does ...
Kitchen faucet4/23/2009
  Q: I believe it is a compression faucet, but the problem does not appear to be in the valves or the ...
  A: Good for you for taking this on! You didn't say if the faucet is a single or double handle. That ...
Bath Tube and Shower Diverter4/23/2009
  Q: I have a Moen model 83267 tub and shower faucet. I can not turn the diverter valve. I have a ...
  A: Paul, I'm guessing that by the "diverter valve" you mean the pull handle, pulls out for water, ...
Septic System4/22/2009
  Q: I have a shower and sink and a Toilet in the basement of a home. I have a small holding tank that is ...
  A: I'd bet on it that this is being caused by one of two things. Most likely the toilet flapper is ...
wobbly toilet4/22/2009
  Q: My toilet won't tighten down on the right side, left side ok. I have screwed down the new flange but ...
  A: I assume, because you said you screwed down a new flange, that the old flange had broken out. I ...
Well water4/21/2009
  Q: We are looking at a house in the mountains of Georgia and it has a well. Water pressure is 30#. I do ...
  A: I'm somewhat familiar with wells, and knowing what little I do, I feel you should get a professional ...
frost proof outdoor faucet/spigot4/21/2009
  Q: My frost proof spigot leaks water when it's turned on.It never leaks when it's off. I'm sure it's ...
  A: Do you have a "stick-built" home or a manufactured home? I looked at the siding in the photo you ...
frost proof outdoor faucet/spigot4/20/2009
  Q: My frost proof spigot leaks water when it's turned on.It never leaks when it's off. I'm sure it's ...
  A: Let's go back a bit. You said the faucet leaks only when you turn it on, correct? So I presume the ...
frost proof outdoor faucet/spigot4/19/2009
  Q: My frost proof spigot leaks water when it's turned on.It never leaks when it's off. I'm sure it's ...
  A: I'll bet the leaking comes from where the handle turns, at the stem. If you look at the area just ...
leaky shower faucet4/19/2009
  Q: I have changed seat and washer on stem still getting leak from hot water side. any ideas?
  A: If you replaced the "seat", I'll bet you have a Price Pfister. Did you put some kind of pipe dope on ...
acrylic bathtub4/19/2009
  Q: could you please tell me if there is a way to repair an acrylic one piece bathtub with grey colored ...
  A: The only thing I know about is there are businesses that do enamel coating of appliances, sinks and ...
removing spout4/19/2009
  Q: i need to replace spout in my shower but it will not budge. I verified there is no screw underneath ...
  A: If I'd known the nipple came out with the spout [never happened to me!] I would have recommended ...
removing spout4/18/2009
  Q: i need to replace spout in my shower but it will not budge. I verified there is no screw underneath ...
  A: First, good for you! I'm glad it worked. When you buy a new one, you'll see maybe 6 or 7 different ...
removing spout4/18/2009
  Q: i need to replace spout in my shower but it will not budge. I verified there is no screw underneath ...
  A: Sometimes the spouts are on there really tight. As long as you are certain there is no set screw ...
Deck drain and downspout materials4/18/2009
  Q: For walkable waterproofed deck on a wood framed house, what kind of materials of drain and ...
  A: I have to tell you, I just loved it that you asked me this question! Plumber - water, right? I do ...
Pipes shaking when toilet flushed4/16/2009
  Q: In the last couple of weeks, it seems like whenever we flush our basement toilet, it starts shaking ...
  A: I think if you replace the ballcock, it will solve your problem. The ballcock [plumber's term] is ...
HORRIBLE ODOR FROM WASHER HOSE4/15/2009
  Q: We moved into this brand new house in July, 2008. Our [very small] laundry room has begun smelling ...
  A: Cristi, Here in Arizona, virtually all homes are built on slab. There can still be floor drains! ...
water leaking under kitchen sink4/15/2009
  Q: I had my kitchen faucet replaced 3 months ago,but just recently noticed water pooling on my floor ...
  A: I'm sitting here scratching my head over this. If I could beam myself to your kitchen sink I would ...
HORRIBLE ODOR FROM WASHER HOSE4/15/2009
  Q: We moved into this brand new house in July, 2008. Our [very small] laundry room has begun smelling ...
  A: I have a sneaky hunch, I may be wrong but I've seen this happen a number of times. Sometimes the ...
root killing product use4/14/2009
  Q: I used Root Killer by Roebic and read your answer to an earlier question about how often. I have ...
  A: Kathy, When you wrote that you had read "my earlier answer" about recommended root killer, I ...
Clogged Toilet4/14/2009
  Q: We just had 2 new Kohler toilets installed (which Kohler indicated were reliable). About 75% of the ...
  A: The fact that both of them are doing this changes the picture. And the fact that the water drains ...
septic lines4/13/2009
  Q: I justhad my septic pumped but it doesn't seem like the water is being expelled thru the field ...
  A: I get so angry about this! Most homeowners with septic systems don't know how the system works, and ...
Clogged Toilet4/13/2009
  Q: We just had 2 new Kohler toilets installed (which Kohler indicated were reliable). About 75% of the ...
  A: You wrote "the toilet" so I'm assuming this is only happening in one of the two toilets you had ...
root killing product use4/13/2009
  Q: I used Root Killer by Roebic and read your answer to an earlier question about how often. I have ...
  A: I'd have to go back to my first response to see exactly what I told you. Root killer works for a ...
pipes knockin4/12/2009
  Q: my walk in closet shares a wall with my master bath. I had my walk in closet redone. I also had ...
  A: If a pipe was punctured, you'd hear water hissing and probably see water seeping out from the walls ...
Hot water tank heating elements4/10/2009
  Q: Sharon, I would like to know if there is a simple way to test hot water tank heating ...
  A: There is only one way to test elements, and that is with a volt/ohm meter. You can buy one at any ...
Reciculating pump issues4/10/2009
  Q: We recently moved into our new home and loved the tank-less heater combined with a recirculation ...
  A: Mike, You're very welcome. All signs point to this pump being OK, so I'm also puzzled. As I ...
toilet bubble while taking a shower4/10/2009
  Q: Sharon, I think I may already know what is wrong but not sure. Our toilet has been stopping up ...
  A: First, do you have "clean-outs"? Clean-outs are pipes that are teed into the main sewer line, ...
Can't find the leak4/10/2009
  Q: Several months ago I noticed a wet spot in my kitchen ceiling and could see an area that was leaking ...
  A: Scott, This has to be something to do with a drain line, or exiting water. All waterlines TO ...
Can't find the leak4/9/2009
  Q: Several months ago I noticed a wet spot in my kitchen ceiling and could see an area that was leaking ...
  A: In my 26 years, I have found the most common reason for water leaking down into the ceiling below is ...
Alternative Septic System4/9/2009
  Q: We have failed a perc test (2nd) on our rocky lot in southern AZ (no surprise), so we need to ...
  A: Good old Arizona! The "soil" here is a local joke. Clay, and especially caliche, a hard-packed clay ...
toilet bubble while taking a shower4/9/2009
  Q: Sharon, I think I may already know what is wrong but not sure. Our toilet has been stopping up ...
  A: Having the tank pumped is the LEAST likely solution, so read on. Yes, if you call a septic pumping ...
Reciculating pump issues4/8/2009
  Q: We recently moved into our new home and loved the tank-less heater combined with a recirculation ...
  A: I have installed and replaced lots of Grundfos circulating pumps over the years. They are good pumps ...
Water Pressure Problems4/8/2009
  Q: Just recently we began having water pressure problems when two or more water sources are operating ...
  A: I'm inclined to think that the pressure or the volume in you incoming waterline has dropped. A ...
smelly water4/7/2009
  Q: the faucet in my master bathroom has a sulfur smell to it. i have a super storer for a hot water ...
  A: Allen, I was considering not answering this question, since I'm not familiar with a "super ...
water leaking under kitchen sink4/7/2009
  Q: I had my kitchen faucet replaced 3 months ago,but just recently noticed water pooling on my floor ...
  A: Your description was very detailed, which I appreciate. It's hard to visualize, sometimes, here at ...
Drain Field4/6/2009
  Q: Sharon, I live in northern Alabama, in a house that is about 4 years old, with a septic system. I ...
  A: Have you thought about moving to Arizona? You know I'm kidding....but it is possible the field is ...
slow draining wash basin4/5/2009
  Q: my bathroom wash basin drains so slowly it floods, its an intermittent problem but happens more time ...
  A: This is really easy to fix, and the solution may surprise you. The problem is under the pop-up disc. ...
New Installation toilet code4/4/2009
  Q: At one time code allowed 12" between a toilet and a tub. I have reviewed plumbing code in the local ...
  A: I've worked on toilets that sat within inches of a tub. The only rule of thumb I know about is that ...
Laundry hook up4/4/2009
  Q: I would like to buy a property that does not have a laundry hook up. If I hire someone to create ...
  A: It depends on several things. You didn't mention if there is any water source in that basement, like ...
Mansfield Toilet Repair and Parts4/3/2009
  Q: We have Mansfield toilets in our 8 year old home. The gaskets on the bottom of the flush valve and ...
  A: You'll be happy to know that you can replace both the ballcock and the flush valve with standard ...
Deck Mount Tub Faucets4/2/2009
  Q: How do I remove a deck-mount Tub Faucet? Do I need to turn off water supply to entire house or just ...
  A: This is a constant dilemma with plumbers, especially with jaccuzzi tubs. Same thing though, all deck ...
Problems with mixing valve4/2/2009
  Q: I have a tub / shower combo in the guest bathroom of a home built in 2002. Hot water does not come ...
  A: When your husband replaced that mixing valve [it would help me if I knew the brand of fixture, like ...
washer water backing into bathtub3/31/2009
  Q: When I do a load of laundry the water that is emptying from the washer is backing up into my ...
  A: I'm puzzling about this. It sounds like the line going from your washing machine is blocked and the ...
plumbing3/31/2009
  Q: We live in a small doublewide When we run the washer and it goes into spin cycle we have water come ...
  A: Belinda, Doesn't it drive you nuts when you do all that work and then the problem pops up again? ...
Repeated Leaking Tub Faucet3/31/2009
  Q: I am having problems with a leaking tub hot water faucet. I have changed out multiple seals and ...
  A: Is this a Price Pfister? You mentioned that you've replaced "seats", and PP is the most likely, most ...
High presssure shower3/31/2009
  Q: I have a 3 yr. old Moen single rotating knob(off, cold, warm, hot), shower faucet. Extremely high ...
  A: Water pressure is always the same throughout a house. It's determined by the amount of pressure ...
leaking valve3/30/2009
  Q: i have a leaking valve it is cold water valve in the bathroom it is leaking from the stem only a ...
  A: Allen, What I told you about both Price Pfister and Delta would apply to both a tub fixture and ...
leaking valve3/30/2009
  Q: i have a leaking valve it is cold water valve in the bathroom it is leaking from the stem only a ...
  A: Is this the lavatory faucet or the tub fixture? And I presume, from what you wrote, that the drip is ...
leaking tub3/30/2009
  Q: We have a tub spout that drips and would like to know how to repair it. The shower is one handle ...
  A: Yes, the problem will be in the valve assembly, behind the handle. I'm not familiar with Mix-it ...
fixiing kitchen fawcett3/29/2009
  Q: The past owners of the home we live in installed the kitchen fawcett by putting plumbing dough ...
  A: There are a few questions I have about your question, maybe you can write back to clarify. I will ...
leech lines for washers3/28/2009
  Q: bubbles have started backing up in our lawn when I do a load of laundry lately. We are trying to ...
  A: I don't have enough information right now to answer your question, so I'm going to ask you a few ...
Brass Plumbing3/28/2009
  Q: I live in a 115YO house. The first plumbing that was put in was made of brass. We needed to ...
  A: What a challenge! The only suggestion I can come up with is if you can find some BARE [a lot of ...
Leaky, howling toilet3/27/2009
  Q: My toilet has two problems: 1. About once a week, I come in to find a flood on the floor. I have ...
  A: David, I have a hunch the float is sticking and water is going over the top of the tank. The ...
Leaking from Bathroom to downstair3/27/2009
  Q: There is a leak from bathtub area to garage downstairs. It seems to happens when I showered last ...
  A: First, the fixture. By that I mean the main unit above the spout with the turn-on handle. With a ...
clogged tiolet, sink, and tub in mobile home3/26/2009
  Q: ill try and give you as much info as possible so you can help. we live in a mobile home park and ...
  A: You need to find out from the manager at what point you are responsible and at what point THEY are ...
Leaking from Bathroom to downstair3/26/2009
  Q: There is a leak from bathtub area to garage downstairs. It seems to happens when I showered last ...
  A: I doubt it's anything behind the wall. I have two ideas. The most common reason for water leaking ...
faucet leak3/26/2009
  Q: i have an old universal-rundle kitchen faucet set on my sink. iput new cartridges in but it still ...
  A: In my area, Universal Rundle faucets are virtually unknown, I've only seen their toilets. By the ...
Basement Bathroom3/26/2009
  Q: I would like to attempt a plumbing installation in my basement for a shower and pedestal sink. My ...
  A: I considered not answering because I have seldom worked with cast iron pipe. The few times I did, ...
Noisy faucet3/26/2009
  Q: I just installed a new Pegasus kitchen faucet with, what I thought was, no problem. However, the ...
  A: Generally when that happens it means there is some obstuction somewhere, maybe particles that came ...
DWV in concrete3/25/2009
  Q: I am renovating a bathroom in the basement which already has a drain for a previous shower and ...
  A: WOW! This is an ambitious undertaking! I can't tell you details, but I'd like to point out a few ...
Smell from the toilet3/25/2009
  Q: I live in a house that has a septic tank and a well. The toilet in the guest bathroom smells okay ...
  A: Alan, I had to respond. You said the odor is most noticeable when you lift the lid? So you keep ...
plumbing3/25/2009
  Q: We live in a small doublewide When we run the washer and it goes into spin cycle we have water come ...
  A: Do Not Call a septic pumper!! So many people assume that when sewage backs up, the problem is that ...
Smell from a toilet3/25/2009
  Q: I live in a house that has a septic tank and a well. The toilet in the guest bathroom smells okay ...
  A: Alan, I answered this question yesterday and it came up again. Did you receive my reply? This ...
Smell from the toilet3/25/2009
  Q: I live in a house that has a septic tank and a well. The toilet in the guest bathroom smells okay ...
  A: You didn't mention how old the house is. If you are convinced the odor is coming from that toilet, ...
humming pipe3/24/2009
  Q: When one of the toilets is flushed, a loud vibration sound begins. If one of the taps is turned on ...
  A: The fact that this starts when that toilet is flushed make me think the humming may be caused by the ...
tub drain3/24/2009
  Q: I am trying to remove my old drain from the bottom of my tub. Is there a special tool to remove my ...
  A: Rocco, Yes there is! It's an odd looking tool, you should be able to find one in the plumbing ...
rust/sediment in well water3/24/2009
  Q: Almost 5 years ago our family of 6 bought a farm house that was built in 1920. It is still using ...
  A: In my experience with copper, PVC and galvanized pipes, all rust is caused by galvanized. What they ...
insinkerator3/23/2009
  Q: every time my sister in-law comes over and cook,they keep putting to much waste down the ...
  A: I've had to clean out pipes leading from disposals for 26 years. There are two issues involved. The ...
Calcium buid up3/23/2009
  Q: A few weeks ago I noticed that the flow from our kitchen faucets lacked power. I remover the ...
  A: I live in an area where calcium deposits are a chronic problem, and still it's often had to pinpoint ...
delta faucet pressure3/23/2009
  Q: we have a pull out delta faucet model 470 in our kitchen and have lost water pressure. I have taken ...
  A: Blaine, Thanks for the follow-up, I always find it interesting to get feedback like this. I'm ...
kitchen fauce3/22/2009
  Q: I have a leaky kitchen faucet. It is a third line just for non- softened water. so it only has cold ...
  A: It's maddening when a manufacturer doesn't put a name on a product. I'm trying to visualize your ...
delta faucet pressure3/22/2009
  Q: we have a pull out delta faucet model 470 in our kitchen and have lost water pressure. I have taken ...
  A: When trying to pinpoint a blockage, I always begin at the beginning and work my way up. Process of ...
no water on well sysyrm3/22/2009
  Q: last year we installed an outside faucet and every since our water will turn on fine but after it ...
  A: I had a similar question last month regarding a water well, the questioner had air blow out the line ...
shower water temp3/21/2009
  Q: We have lived in our new home for just over 1 yr. Within the last week, using the shower has become ...
  A: Occasionally, with an electric water heater, a thermostat will malfunction. The symptoms for this ...
broken/leaky pipe in wall from use of hose3/20/2009
  Q: Living in Denver, I have not turned our sprinklers on yet because of the possibility of a late ...
  A: If you didn't notice any wetness BEFORE you turned on the hose bibb, I really doubt the water is ...
Low hot water pressure in bathroom sink3/19/2009
  Q: After a new boiler was replaced the hot water in the bathroom sink barely comes out. The cold water ...
  A: When you say "boiler" do you mean hot water heater? Or perhaps you do mean "boiler". My son lived in ...
pipes and corrosion3/19/2009
  Q: How can I tell if pipe is copper or galvanized? We moved into 1971 home in az and I think I see ...
  A: Many old drain pipes are galvanized, and all will probably eventually corrode, but that would happen ...
gurgling toilet w/septic system3/18/2009
  Q: i have a septic system. i have 3 toilets, on washer, one dishwasher, 5 sinks. i have my septic ...
  A: Sounds like you are not only doing all the right things, you may be doing too much! Pumping ...
Outside of house Septic smell3/18/2009
  Q: I have a sewer/septic odor when there is a breeze blowing over my roof and across the roof vent ...
  A: This is a common complaint, and usually remedied by raising the vent pipes. Most vent pipes are ABS ...
plumbing3/17/2009
  Q: I have a delta tub faucet about 9 years old with two round knobs, one for cold and one for hot that ...
  A: What happens if someone has an emergency? Just wondering. Shutting off the water every five months ...
toilet3/17/2009
  Q: My toilet began to act up. When I flush the toilet, the water doesnt fill to the tank. So by ...
  A: This is a very intriguing problem!! I'm sitting here trying to puzzle this out. I'm inclined to ...
hot water3/16/2009
  Q: I have a small apt complex am experiencing hot water problems.If i turn the hot water in the tub ...
  A: I just sat here and read your question four times before I started typing. I'm sure you realize that ...
plumbing3/15/2009
  Q: I have a delta tub faucet about 9 years old with two round knobs, one for cold and one for hot that ...
  A: You're in luck, a Delta is the easiest of all faucets to repair. It might be a good idea to check ...
kitchen faucet w/sprayer3/15/2009
  Q: My kitchen faucet is a Glacier Bay 2-handle with a spray nozzle next to it; hot & cold work fine ...
  A: I'm sure you must be aware that it's sometimes difficult to analyze a problem from such a distance!! ...
Stuck pop-up bath drain plug3/14/2009
  Q: My son's bath drain is not draining well. Problem is that I can not get the drain plug off. It's a ...
  A: So cool to see a photo! I'm familiar with this style, and I've taken a few off here and there. I ...
kitchen faucet w/sprayer3/14/2009
  Q: My kitchen faucet is a Glacier Bay 2-handle with a spray nozzle next to it; hot & cold work fine ...
  A: All kitchen faucets with a side spray have the same little part called a "diverter". The diverter ...
knocking pipes when not in use.3/12/2009
  Q: I have read many people having problems with their pipes "knocking" while running water. My problem ...
  A: You're the first person to say such a nice thing! I have to say, all questioners have been polite ...
Toilet Wax Rings3/11/2009
  Q: How often should a toilet's wax ring be replaced? If possible, we'd prefer not to wait until the ...
  A: That a very good question! You are clearly a proponent of preventive maintainance. I've seen ...
Pesky float assembly3/11/2009
  Q: I have a septic system that stays stuck in the "on" position.. because the float sometimes jammed ...
  A: I was considering rejecting this question because I'm not familiar with pumps on septic systems. All ...
Troubleshooting3/11/2009
  Q: 1) What is the quickest way to trace a blockage in a water supply system 2) What is the easiest way ...
  A: 1. I have only encountered a handful of actual blockages in water lines. I assume you mean water ...
bathtub gurgling3/10/2009
  Q: I recently purchased & renovated a home. The home was inspected & a friend of mine who is a union ...
  A: Amanda, This is one of those maybe we're talking apples and oranges situations, like could you be ...
Trapped Air3/10/2009
  Q: Sharon, I have a vacation house which has well/septic and I experienced a flooding of the basement ...
  A: I had a question last month about air in the line regarding a water well. I don't have a lot of ...
tub/shower piping3/10/2009
  Q: I am installing a whirlpool tub and a separate shower in my bathroom. There is a wall between the ...
  A: Boy! I guess I'm an "old school" plumber, I honestly don't know about Copro fittings. I did happen ...
Snaking pipes3/9/2009
  Q: We are landlords for a duplex, and in all the years we have had (and lived in the house) we have ...
  A: A little lint from a washing machine wouldn't cause a blockage in a main line. I have a ...
Toilet flush bubble3/9/2009
  Q: I have a Mansfield toilet model 180 which is 4 years old. I recently replaced the valve tower ...
  A: Since you already went through the trouble of removing the tank to replace that gasket, why don't ...
Spud leak3/9/2009
  Q: I have added 1/4" to the wall behind the toilet tank. After removing the tank for the new paneling, ...
  A: Bummer. The rule of thumb for setting the hole for a toilet is 12" from wall to center of hole in ...
wet under floor3/9/2009
  Q: I have laminate floors. They are squishy and bubbling directly outside the bathroom, down the hall ...
  A: You did mention the water heater, but I was inclined to guess it was something in the bathroom. If ...
moving toilet 3 inches3/8/2009
  Q: I would like to remodel the bathroom and install a new larger vanity, but the toilet would need be ...
  A: This won't be an easy task, but it can be done. The toilet is set directly over the drain pipe, and ...
wet under floor3/8/2009
  Q: I have laminate floors. They are squishy and bubbling directly outside the bathroom, down the hall ...
  A: Bad deal, but maybe not that hard to solve, at least the water leak! I hope the flooring isn't ...
water storage tank setup3/8/2009
  Q: I've got a very slow shallow well so my strategy is to pump into a 70 gal holding tank in my ...
  A: Glenn, I'm in an area where there are a lot of wells. Every well has a holding/pressure tank. ...
plumbing3/8/2009
  Q: My bath tub faucet has been leaking a bit faster than a drip per second for the past couple months ...
  A: All tub fixture repairs can be done from the tub-side of the wall. Before I suggest anything, could ...
Hot water heater3/8/2009
  Q: I have low hot water pressure in my home. I tried to flush the tank then drain it. In the process ...
  A: I'm assuming by your question that you mean you have NO WATER AT ALL coming out the hot water ...
plumbing3/7/2009
  Q: We are having a problem,when we flush our toilet,we get noise from our stand up shower drain.We also ...
  A: You have something blocking the large drainline going out from the toilet. The shower drain is teed ...
Toilet flush bubble3/7/2009
  Q: I have a Mansfield toilet model 180 which is 4 years old. I recently replaced the valve tower ...
  A: I've been a plumber for 26 years and this is a new one! When you wrote that you replaced the "valve ...
drain field3/7/2009
  Q: I believe my drainfield is saturated and my friend tells me that if I find the main drain pipe and ...
  A: There are two kinds of leach beds. In areas with poor soil drainage [like where I live, in the ...
Shower drain backing up3/5/2009
  Q: We had rain for 2 days turning to inches of snow. I noticed my shower was slow to drain and the day ...
  A: If your toilets are flushing OK, then it's not the septic system, you have a clog somewhere beyond ...
in sink erator3/5/2009
  Q: Our in sink erator has stopped working. When the switch is "flipped", a "humming" sound is heard, ...
  A: Sounds like you already had a handle on dealing with this! So the humming is still happening when ...
in sink erator3/4/2009
  Q: Our in sink erator has stopped working. When the switch is "flipped", a "humming" sound is heard, ...
  A: The humming sound you hear is the motor trying to turn, so best not flip the switch anymore until ...
odor in house3/4/2009
  Q: We've been getting an odor in our house for the past several weeks. It comes and goes and the smell ...
  A: Shannon, A few thoughts. One, this odor could be sewer gas or it could be from a mouse that died ...
garbage disposal backing up to dishwasher3/4/2009
  Q: I have read about how the hose running from the dishwasher to the disposal needs to be high enough ...
  A: Paula, It does sound to me like the water and food matter from the disposal is running down into ...
noist water pipes3/3/2009
  Q: i asked earlier about pipes in my basement making noise and it stopping when i turn the cold water ...
  A: Steve, I'm stumped as far as this being a waterline problem alone, do you have steam heat by any ...
noisy pipes3/2/2009
  Q: i have a 2 story house with a full basement.....pipes in the basement make a growling noise until i ...
  A: A lot of possibles here. Do you have a well or are you on city water? Is it the hot water or the ...
NEW KIT FAUCET3/2/2009
  Q: Just replaced kit shut off for both hot and cold water, supply lines and a new faucet. It has hot ...
  A: I have a hunch one of those valves you just put on isn't all the way open. A lot of valves will bang ...
Air bubble slows drain in new sink3/2/2009
  Q: We have fancy new sinks in a bathroom that have a mesh over the drain opening, several dozen holes ...
  A: You should be an inventor! Very interesting ideas. I've seen screens like you described designed for ...
How long dose a preassure tank last for?3/1/2009
  Q: we've in the last few days have noticed a major pressure drop on the water in are house. are tank is ...
  A: In every pressure tank, there is what is called a "bladder", a bag that holds compressed air. This ...
Plumbing leak in laundry room3/1/2009
  Q: We have a pvc pipe entry cap in between our washer and dryer. Recently, we noticed the sheetrock ...
  A: It sounds like that cap might be screwed into a fitting on a pipe that is called a "clean-out" pipe. ...
Replacing a sewer line3/1/2009
  Q: I have just purchased an 11 year old home. I immediately noticed that the toilets did not flush well ...
  A: Bummer. If the home warranty would cover it, go ahead and have him do the work. Couldn't hurt. If ...
bathroom odor3/1/2009
  Q: I moved into a home built 100 years ago in the Adirondacks, NY, but the bathroom is an addition ...
  A: I have a thought about this, but let me tell you a story first. I live in a small town north of ...
water well pressure2/28/2009
  Q: Can the amount of water pressure coming from the well cause a break in the kitchen faucet and ...
  A: Carrie, This, in my opinion, would be pretty unlikely. Most well water comes out of the ground ...
washer drain pipe2/28/2009
  Q: I have a 1950s home with septic tank and was outside the other day when I noticed a soft spot in the ...
  A: I think you have the right idea! Sounds like the previous homeowners created a small drainage bed, ...
garbage disposal2/28/2009
  Q: the drain come off when running or it blows off then everything goes in the bottom of the cabinet.I ...
  A: Sometimes it's difficult to visualize a problem when a person writes to me. I'm assuming, when you ...
Toilet Back up2/28/2009
  Q: I have a problem with my house toilets. The house is about 5 years old and we have been living in it ...
  A: Angela, Interesting to receive feedback like yours, I admire your persistence!! As I mentioned, ...
tub drain2/27/2009
  Q: the drain of the tub is clog up. Under the tub have a cylinder 3"/6" What I have to do
  A: Ned, There are several styles of tub stoppers. You mentioned you have a cylider, but I was ...
violent pipe vibrations2/27/2009
  Q: I've read many of the 'air in pipes' Qs and As. Mine seems a bit different. For no apparent ...
  A: It sounds to me like your problem is in one of your toilets, indicated by the fact that this is an ...
Rust in bath pipes2/27/2009
  Q: I live in a Condo and when i turn on my bath water the first few seconds the water comes out very ...
  A: I know exactly what's causing this. First, just to explain, most tub spouts screw on to a pipe ...
Toilet Back up2/27/2009
  Q: I have a problem with my house toilets. The house is about 5 years old and we have been living in it ...
  A: Angela, I have installed maybe a hundred Mansfield toilets in my local area. I've always found ...
Toilet Back up2/27/2009
  Q: I have a problem with my house toilets. The house is about 5 years old and we have been living in it ...
  A: A toilet flushes best when the water level in the tank is as high as you can set it without going ...
water leak2/26/2009
  Q: Trying to locate an "unapparent" leak. Possibly under ground. I realize process of elimination, ...
  A: Several ideas. First, you need to determine if the leak is outside the house or inside. If there is ...
Hot Water Heater Theft2/25/2009
  Q: I live in a two family home and our upstairs neighbor is quite psychotic. He was always complaining ...
  A: Is that water heater you're referring to YOUR water heater? And where is the upstairs neighbor's ...
level of water in toilet bowl is decreasing2/24/2009
  Q: level of water Toilet Bowl decreases ...
  A: Shabbir, If you have some partial blockage in your drainline [and remember, this was only a ...
leach field2/24/2009
  Q: The soil over our drain lines in the leach field is lower than surrounding area. Can I put soil ...
  A: I recall once reading up on leach field drainage. There are figures that tell how much of the water ...
pressure reducing valve2/24/2009
  Q: I’m a handyman and I have a client who told me he has 110-lbs water pressure coming into the house ...
  A: That's great that you're making your living as a handyman. And very good that you want to know more, ...
hot water2/23/2009
  Q: had and electrician and plumber doing work in an upstairs bathroom..the next day the hot water ...
  A: I'm going to ask you a few questions, and maybe you can answer, and I can help you figure this out. ...
Toilet issues2/23/2009
  Q: In my new apartment there are 4 drains relatively close to each other. When the toilet flushes the ...
  A: It sounds like there is a partial blockage further down the main drainline. The gurgling in other ...
water softener2/22/2009
  Q: I have a concern about the new water softener I had installed yesterday. Should it be hooked up so ...
  A: Cynthia, Great question, and exactly the dilemma about water softeners. Very true, this treated ...
toilet cold water supply2/22/2009
  Q: my cold water pipe comes up straight out of floor to toilet. With condensation in summer alot of ...
  A: Sandy, OK, I get it. I think I mentioned that running copper up into the wall and then stubbing ...
Shower shudder2/22/2009
  Q: At times when I turn on the shower there is a shudder and shaking,and completely subsides when I ...
  A: The only thing that makes a valve [which the shower is, a valve] shudder or chatter is a partial ...
plumbing2/22/2009
  Q: I brought a new home as is ,the jacuzzi is finished with tile. Unfortunately the cold water does ...
  A: Rajan, I doubt there are individual shut-offs for this tub, most tubs and showers don't have ...
removing screws from shower drain cover2/22/2009
  Q: I will ocassionally (more now) a back up in my shower stall. While the water does drain, it's about ...
  A: I genuinely sympathize, I've been there. Those teensy weensy screws are a PAIN. And yes, you'll need ...
toilet cold water supply2/21/2009
  Q: my cold water pipe comes up straight out of floor to toilet. With condensation in summer alot of ...
  A: I'm trying to figure out what condensation? Are you sure that the water that caused the damage is ...
Sand in washer2/20/2009
  Q: I have an on-going problem with the cold water supply to my washer getting clogged. Every couple of ...
  A: This is puzzling, especially if you don't have any of this sand substance in the aerators on your ...
Thermal Expansion tank2/19/2009
  Q: What happens when the thermal expansion tank to a hot water heater gets filled up and you don't use ...
  A: I haven't had any experience with thermal expansion tanks, so I googled them just now. I read your ...
Installing utility sink with pump2/18/2009
  Q: I plan to install a utility sink in my basement next to my washer and dryer. I know I can tee off ...
  A: Jeff, I'm sure you must realize how hard it is for me to visualize the "picture", I can only go by ...
Installing utility sink with pump2/18/2009
  Q: I plan to install a utility sink in my basement next to my washer and dryer. I know I can tee off ...
  A: I was only referring to the pump in the washing machine that pumps the water out when it's draining. ...
Installing utility sink with pump2/18/2009
  Q: I plan to install a utility sink in my basement next to my washer and dryer. I know I can tee off ...
  A: Definitely you can cut into that drain pipe from the washing machine! As long as you put a trap ...
bathroom sinks2/17/2009
  Q: Just curious what part of Phoenix are you in? We live in Glendale. Born and raised. Anyway, we ...
  A: I live in Cave Creek, been here 26 years. Moved from Chicago with 3 young sons. One of them now ...
water heater2/16/2009
  Q: My electric water heater sounds like a hose is running and the water is hitting a flat rock. Is this ...
  A: Could be a few things. There is a relief valve on top [sometimes on the side near the top], usually ...
faucet adapter2/15/2009
  Q: I have a Maytag portable dishwasher model number mdc4000awx and i need the little metal faucet ...
  A: I always recommend Ace Hardware. The people at Ace are always willing and eager to help you find ...
Smell in Bathroom2/15/2009
  Q: I was away from home for 2 weeks and returned to a very moldy smelling bathroom. I immediately ...
  A: You sounded certain that what you smelled was a mildew odor. Different problems can cause different ...
Knocking Noise in Home2/15/2009
  Q: Within the past several days, I have started hearing a muffled thump, thump, thump, thump (goes on ...
  A: I'll only tell you what I've found that causes banging in pipes in my own experience. Mostly I've ...
Water Heater2/15/2009
  Q: My water heater is 1 year old. I recently had plumbing done in my bathroom where they had to turn ...
  A: Sounds like it was probably a coincidence, I can't imagine why shutting off the water would cause ...
low cold water pressure2/15/2009
  Q: low cold water pressure in all areas. Sinks, shower, toilet and washer. The hot water pressure is ...
  A: I had to think about this! Do you have a water softener? Some water softeners just treat the cold ...
Water Heater2/14/2009
  Q: My water heater is 1 year old. I recently had plumbing done in my bathroom where they had to turn ...
  A: If this water in the catchpan isn't increasing, if it seems like this only happened when the water ...
Damaged floor under toilet2/13/2009
  Q: We have removed our toilet only to find the floor has been damaged by leaking water. Do we cut out ...
  A: You didn't say what kind of flooring it is. To deal with the water problem first, it sounds like the ...
Shower faucet2/13/2009
  Q: I am wanting to know how to fix my shower faucet. First, let me explain to you what it looks like. ...
  A: Your problem is the tub "spout". The button that pulls up on the spout to activate the shower head ...
Septic Odor in House2/11/2009
  Q: Sharon: I have a bathroom at the top of the steps in my 2 story house. There is a slight septic odor ...
  A: I'd say it's very unlikely the odor is coming from that bathroom, the gas would be inclined to rise ...
Kohler Toilet2/11/2009
  Q: The flapper in my Kohler toilet leaks and I cannot find a flapper to replace it. I have two Kohler ...
  A: Yes, good old Kohler. Their products are excellent, but they are constantly changing the ...
furnace heating question2/10/2009
  Q: Sharon we have a Burnham Boiler furnace ( 1yr old) with relatively new (within 5 yrs) pressure ...
  A: Heating systems aren't really up my alley, but I thought I'd comment on this problem. You may have ...
stuck drain plug2/9/2009
  Q: what do u suggest when u can't remove the drain plug?i don't want to pull to hard but it seems to be ...
  A: Matthew, It's so difficult sometimes to give proper answers when I can't see the problem. I'm ...
dishwasher2/8/2009
  Q: My dishwasher was working fine, then all the sudden there was no water going in to it,but the motor ...
  A: Richard, I hate to even suggest this, but did you check that someone didn't turn off the water ...
stuck drain plug2/8/2009
  Q: what do u suggest when u can't remove the drain plug?i don't want to pull to hard but it seems to be ...
  A: I'm assuming you mean a pop-up in a bathroom sink? I'll deal with that since this is what I think ...
galvanic corrosion with brass fittings2/8/2009
  Q: i have n 8 year old fire sprinkler system in my house. the system includes a very short galvanized ...
  A: This is a really interesting question. I also have always believed that brass is "neutral" and ...
Bathroom Sink water pressure ?2/7/2009
  Q: Can you tell me the approximate water pressure of a bathroom sink ? 60psi or 40psi? Thank you, Paul ...
  A: The pressure of the water coming into your house is a constant. Whatever pressure is coming in, ...
Smelly bathroom sink2/6/2009
  Q: I'm having an issue with my bathroom sink. My husband and I have cleaned it with bleach, hot water, ...
  A: This is one of those maybe it's this, maybe it's that problems. I read your message four times ...
adding sink to room that has working toilet already2/5/2009
  Q: I would like to add a sink to a first floor room off the kitchen that already has a working toilet. ...
  A: Cherry, This is a bit out of my area because I have rarely worked with cast-iron pipes. You said ...
Water "Sputters"2/4/2009
  Q: We have a well and replaced the pump about 3 years ago. We replaced the water bladder under the ...
  A: Your problem sounded like it needed a well expert's opinion, so I called our local well man, Don, ...
Air Gap Gushing Water2/3/2009
  Q: I have a 4 year old Kenmore dishwasher. This issue has just started happening -- Every time I run ...
  A: You have the right idea! You said you ran a wire down the hose both ways. Was there a lot of old ...
shower control doesn't shut water off2/2/2009
  Q: i have a price pfister 808-A750 single control shower valve that doesn't shut off the water. when it ...
  A: Jake, I saw the handle is a chrome lever type and I can't imagine that anything on it could be ...
draining ppipe behind washer2/2/2009
  Q: In the little box behind my washer there is a thin pipe coming downward next to the red and blue ...
  A: That tube is most likely the waste water tube coming from a water softener. Air conditioners also ...
shower control doesn't shut water off2/1/2009
  Q: i have a price pfister 808-A750 single control shower valve that doesn't shut off the water. when it ...
  A: Jake, I get what you're saying, it IS odd, and I thought about that. Something you might try ...
shower control doesn't shut water off2/1/2009
  Q: i have a price pfister 808-A750 single control shower valve that doesn't shut off the water. when it ...
  A: Despite the fact that the cartridge [the whole mixer unit that came out with the stem] looks OK, ...
clogged drains1/31/2009
  Q: We have had a slow draining tub on & off for the past few years, always due to hair, or a lost cap, ...
  A: Kim, Very unlikely that snow or ice could cause a main-line backup. The pipes are usually pretty ...
clogged drains1/31/2009
  Q: We have had a slow draining tub on & off for the past few years, always due to hair, or a lost cap, ...
  A: Sorry to say, this is now beyond the tub. You definitely have a blockage in your main line. There ...
no water1/31/2009
  Q: We woke up this morning and had no water coming out of our taps... we know the water worked fine ...
  A: If you know which circuit breaker controls the pump, I'd suggest you flip it to "off", then flip it ...
Portable Dishwashers1/30/2009
  Q: Hey, I noticed you were an expert in plumbing. I was wondering if I could pay you to write a few ...
  A: To be perfectly honest, making a few bucks is not why I'm a volunteer on this website. I can make a ...
sewer smell in house1/30/2009
  Q: I have a sewer smell in my house coming from a bathroom. I have a septic system and I have crawled ...
  A: Since this smell is occurring in just the one bathroom, I'll take two guesses. [I'm assuming you use ...
Help me my toilet is back up!1/29/2009
  Q: I flush the toilet and it fill up the whole bowl ..draining slowly..While my tub is making gurgling ...
  A: Plunging won't help in this case. You have a blockage in your plumbing pipe farther down the line. ...
Indoor spetic odor1/28/2009
  Q: I purchased a new home near a lake community 11 years ago. Within a couple of years we noticed a ...
  A: This is something that has probably puzzled plumbers most because there can be so many possible ...
plumbing/septic1/28/2009
  Q: Recently had a new leach field put in for our older double wide mobile home. Shortly after, we had ...
  A: Sounds like you have a blockage somewhere between the house and the septic tank. There is also a ...
bathtub leak1/28/2009
  Q: everytime someone takes a shower or bath the tub leaks extremely bad, very big puddle of water when ...
  A: In my experience, the primary reason for this happening is caulking coming loose between the edge of ...
mobile home drains1/27/2009
  Q: When doing a load of laundry, during the drain cycle, my washer drained into my master bathtub about ...
  A: You evidently have a blockage in your main waste line. You didn't say if you are on a septic system ...
Something clogging shower head screens1/27/2009
  Q: I sent the this question to State Water Heater online help: I live north of San Antonio TX. The ...
  A: Great research and a very clear question! The manufacturers of State water heaters have had a lot of ...
Briggs Toilet1/27/2009
  Q: I have a Briggs toilet that I had to replace a flush valve. I bought a Fluidmaster flush valve ...
  A: Marc, I'm pretty sure the big plastic nut on the underside of the tank that attached the ...
plumbing problems1/27/2009
  Q: I bought an american standard, single handle, shower and tub combo. I am not getting the water hot ...
  A: Kevin, I see you've already tried adjusting that "stop" on the stem, so your question was really ...
plumbing problems1/26/2009
  Q: I bought an american standard, single handle, shower and tub combo. I am not getting the water hot ...
  A: You wrote that you bought this combo and you don't want to cut into the wall to change it. Did you ...
flooding inside and outside1/26/2009
  Q: my puppy turned on the water outside. it was on for more than 3 hrs before noticed! the problem now ...
  A: I have to presume that you have a septic system. If so, it sounds like all that water flooded the ...
garden tub leak fix1/26/2009
  Q: I live in an older trailer house and there is a water leak around the cold side valve. To save my ...
  A: In all my years of plumbing I've never used open-end or box wrenches. Seems the parts manufacturers ...
Slimy white substance in outside aerator1/26/2009
  Q: The first system they put on our house for getting rid of the smell didn't work, so they recently ...
  A: I read your question this morning and tried calling a friend here in my town who used to replace ...
kitchen tap - no cold water1/25/2009
  Q: My kitchen tap only has hot water coming out, but no cold water. The 2nd floor bathroom and ...
  A: Sounds like something is blocking the line going to the kitchen faucet. What I usually do is start ...
Bathroom sink bubbles up1/25/2009
  Q: Lately, whenever we flush the toilet in one bathroom or the other, the sink in my bathroom gurgles ...
  A: I have to say this is odd. Generally, if there's a blockage in the line to the septic tank, when a ...
dishwasher vent1/25/2009
  Q: my new dishwasher leaves water at the bottom and i cannot figure how to adjust the vent properly. ...
  A: I assume by "vent" you mean the plug-type unit that's installed in one of the holes in the sink. ...
Mansfield toilet1/24/2009
  Q: We just installed a mansfield low flow toilet, however it isn't flushing right. When flushed, it ...
  A: Many brand new toilets don't have the water level in the tank set correctly. I've had to adjust ...
hot water in the shower1/24/2009
  Q: i have a new water heater it is an Apollo system. yet i do not get consistent hot showers. its just ...
  A: I had to sit and think about this a while. I feel like I need more information, like did you have ...
washing machine drain pipe clogg1/23/2009
  Q: I dropped a pressure nozzle in the washing machine drain pipe while I was trying to unclogged it.
  A: Elton, Sounds like you have two problems now! You may be able to fish that nozzle out with a long ...
Water Pressure1/22/2009
  Q: About a month ago i have lost hot water pressure in the Bathtub faucet and just recently both hot ...
  A: I have a hunch you have some debris in your hot water line. More about that later. First, regarding ...
kitchen sink venting1/22/2009
  Q: My kitchen sink and dish washer drain are on the same sewer drain branch and are trapped separately ...
  A: Rick, I see the layout. So much plumbing is hidden it's often difficult to understand what the ...
kitchen sink venting1/22/2009
  Q: My kitchen sink and dish washer drain are on the same sewer drain branch and are trapped separately ...
  A: Rick, I'm having a hard time picturing this as you described it. You wrote that the sink and ...
Kitchen Sink1/22/2009
  Q: I had a new kitchen sink put in 3 years ago, and it has become partially clogged with grease. Is it ...
  A: Lawrence, You may have a new sink, but you still have the old pipes! I'm assuming you are having ...
SEPTIC SYSTEMS1/22/2009
  Q: I HAVE AN OLDER HOME WITH 5 BEDROOMS. THE PLAN IS TO DEMO THE HOUSE AND BUILD A NEW 6 BEDROOM. ...
  A: Sean, Technically there is a difference, but in my opinion [the powers that be aren't really ...
leaking bath faucet1/21/2009
  Q: I have a chronic drip in my bathtub faucet. Today I purchased an entire set of faucet replacement ...
  A: Ryan, Sounds like a Price Pfister. If you did replace the seats and washers, the only thing I can ...
Plumbing1/20/2009
  Q: I have an 80 year old, 3 story home. The other day while the tub was draining from the 3rd floor, ...
  A: Interesting!! I'm assuming you've lived in this house a while and this hasn't happened before. ...
Milky house water1/20/2009
  Q: Can a irrigation system backstream into the house water system and cause water to look milky(hand ...
  A: Two issues here, a backflow question, and a milky water question. If you do not have a backflow ...
Switching from flush to composting toilet1/19/2009
  Q: My husband and I live in western Oregon, and plan to move out of the city to a place in the country, ...
  A: Dorothy, I admire your goals, and I wish you the best. You have mentioned a few times about ...
Koler Cadet 3 toilet1/19/2009
  Q: I just replaced my toilet with a Cadet 3. I am afraid to tighten the tank down to the lower bowel ...
  A: Tightening the tank to the bowl makes even plumbers nervous!! Kohler toilets usually have 3 tank ...
Switching from flush to composting toilet1/19/2009
  Q: My husband and I live in western Oregon, and plan to move out of the city to a place in the country, ...
  A: I'm not that familiar with composting toilets, though I remember reading about them years ago in ...

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Sharon McCarthy

Top Expert on this page

Expertise

I can help with most questions about residential plumbing repairs. I am familiar with septic systems, and can answer some questions about water wells. I have no experience with commercial plumbing or codes.

Experience

I have been a sole-proprietor service plumber in two small towns north of Phoenix Arizona for 26 years.

Publications
I wrote a monthly column for the United Steelworkers of America local 1033 [Chicago] newsletter from 1978 to 1982. I wrote an article for "The Theosophist" in 1977 and have had dozens of letters to the editor in many newspapers, including a recent "My Turn" article in the Arizona Republic.

Education/Credentials
High school and three years of college. My step-father, having worked 40 years in the plumbing trade in Chicago, trained me for two years. The rest has been hands-on experience.

Past/Present Clients
Many hundreds of good people in Cave Creek and Carefree Arizona

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