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Expert: Todd Puccio - 11/5/2009


Question
hello Mr Expert this is my question window is like off of track do not go up or down with switch, motor has a crunchy sound, I can not see the ensemble between the door (I took panel out). how can I check if it is off of track or the cable is broke

Answer
Hey Paul:

What Model car/suv is this? Chances are the regulator cable did snap Thus the crunching sound. The cables are not replaceable it's part of the regulator. depending on the model car the regulator may be service seperatly from the motor which is good it's cheaper that way. If this is a grand Am chaces are also good that it broke one or both of the sash clips off the glass. Those are replaceable but they have to be epoxyed back on to the glass before the regulator is replaced. On most of the cars/vans you can't atually see the cable broken because it's on the back side of the door panel.  Good luck :)

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Todd Puccio

Expertise

General auto repair,electrical issues,driveability issues,anti-lock brakes,SIR systems,HVAC,engine performance,Gm specific. I have worked at my current dealership since the 1990 model year anything much older than that I have limited exposure to. I do not have very much transmission experience so those question you may want to ask of another expert. When you send me a question let me know the exact make/model/engine and year for the car or suv you have it makes it easier to answer the questions that way. If your happy with the answer I gave you please feel free to Donate. This is a free service to you and I am not compensated at all by this web site. I have 22 years of experience to share with you and my knowledge wasn't free to me. I had to pay for my education.

Experience

Experience in the area:I have been employed by the same Gm dealer for 18 years and and a ASE master technician. I work at a Pontiac and GMC truck store. Served a a lead technician when dealership was on a team system. I just recently moved to a Buick,Hummer,Saab Store when my franchise was purchased by this dealership. Organizations: ASE master technician

Education/Credentials
Education/Credentials:High school diploma,2 year vocational school degree 2 year college degree. Associates degree in applied sciences (auto technology)Awards and Honors: GMC master technician

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