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Pontiac Repair/Driver's side window not working

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Question
QUESTION: My driver's side power window suddenly stopped working.  All other 3 windows still work fine.  I own a 2009 Pontiac Torrent FWD.  I've read other forums that say it could be the switch, wiring or the window motor.  What is the best approach to troubleshooting this problem?

Thanks

ANSWER: Hi stacey:

yes it can be any of the 3. did it stop working stuck up or down? did it act up at all before it quit work altogether? If I were to guess it would be either a switch or a wiring issue. on those they had issues with the wiring between the truck and the door the "pas thru" wiring would break and then the window will not work. That was pretty connon on those more so then anything else. you can work the rubber boot off in between the door and the truck and look at the wiring. The wires to the l/f window are dark blue and brown look for those wires to be broken off. good luck :-)


---------- FOLLOW-UP ----------

QUESTION: Hi Again,

It stopped working in the up position, thankfully !!  I'm curious how I can "work" the rubber boot off, how is it attached to the truck?

Thank you for your speedy response initially.

Answer
The rubber boot sort of feels off around the door and the body. there is a plastic plig that preses into the door and into the body. The rubber boot wraps around that plastic plug and you can carefully peel it from beind the plug and expose the wires. It will be very obvious if that is the issue you will see the wires broken off in the bundle of wires.  

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Todd Puccio

Expertise

General auto repair,electrical issues,driveability issues,anti-lock brakes,SIR systems,HVAC,engine performance,Gm specific. I have worked at my current dealership since the 1990 model year anything much older than that I have limited exposure to. I do not have very much transmission experience so those question you may want to ask of another expert. When you send me a question let me know the exact make/model/engine and year for the car or suv you have it makes it easier to answer the questions that way. If your happy with the answer I gave you please feel free to Donate. This is a free service to you and I am not compensated at all by this web site. I have 22 years of experience to share with you and my knowledge wasn't free to me. I had to pay for my education.

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Experience in the area: I have been a technician in GM dealerships for over 22 years and I am a ASE master technician. I work at a Buick and GMC truck store Previously I worked at a Pontiac GMC store for 18 years. I Served a a lead technician when dealership was on a team system. I just recently moved to a Buick,Hummer,Saab Store when my franchise was purchased by this dealership. Organizations: ASE master technician

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ASE

Education/Credentials
Education/Credentials:High school diploma,2 year vocational school degree 2 year college degree. Associates degree in applied sciences (auto technology)Awards and Honors: GMC master technician

Awards and Honors
Master GMC truck technician Master ASE technician in 9 categories

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