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About Ricardo Agudelo
Expertise
Hewlett Packard: LaserJet 4L, 4P, 5L, 5M/MP Color, DeskJet 6XX, 7XX, Epson MX, LX, JX all models

You are here: Experts > Computing/Technology > Focus on Mac Support > Printer mechanical problems > HP 712C on Mac OS leopard 10.5

Topic: Printer mechanical problems

Expert: Ricardo Agudelo
Date: 7/1/2008
Subject: HP 712C on Mac OS leopard 10.5

Question
QUESTION: Dear Ricardo,
I had this 712C which works pretty good. These days, my sister bought my daughter a macbook that runs with MacOS Leopard 10.5. My daughter is really excited about it and even used it to do her home work. When she tried to print it out from my HP 712C, Mac couldn't recognize it!! Is there anyway, we can get a driver for my HP 712C or how can I do the set up in Mac?
Thanks & Best,
Janet

ANSWER: Hi Janet,

You can find drivers and installation instructions at:

http://h10025.www1.hp.com/ewfrf/wc/product?product=58747&lc=en&cc=us&dlc=en&subm...

Ricardo

---------- FOLLOW-UP ----------

QUESTION: Dear Ricardo,
Thank you for your prompt reply. I have log on to the aforementioned website, but still can't find the driver for HP712C with Mac OS X10.5! Can you be a bit more specific?
Much appreciated!
Janet

Answer
Look at here:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01231085&cc=us&lc=en&dlc=en...

Unfortunately I couldn't find the 712c on the list. You have two options:
1.- Try generic drivers (i.e. drivers that may match some of the features of the 712c)
2.- Call HP support, they may suggest which ones they know may work.

Ricardo

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