Printer mechanical problems/Printer status is idle


I have an HP Officejet J6480 All-in-One it did not come with an installation disk so I found the software on line and downloaded it. All appeared to have gone well until I tried to print and I noticed the status said idle. H ow can I fix this?

Hi Sheila,

I would suggest download and run HP's Print and Scan Doctor:
Also, you may want to verify you're using the right drivers for your OS at:

Hope it helps

Printer mechanical problems

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Ricardo Agudelo


Hewlett Packard: LaserJet 4L, 4P, 5L, 5M/MP Color, DeskJet 6XX, 7XX, Epson MX, LX, JX all models

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