Printer mechanical problems/Printing color

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Question
All of a sudden my Epson Workforce 545 is printing out black items either pink or shaded black with pink. Changed the cartridge and it made no difference.

Answer
Sorry for the delay in getting back to you.

From the description of the print quality issue it sounds as if the black portion of your printhead is partially blocked/dried. In this instance I would recommend running 1-3 cleaning cycles from your printer software or printer. This forces fresh ink into the printhead and will hopefully dislodge whatever is causing the issue.

To clarify the cause of the problem I would also recommend doing a nozzle check so you can see exactly which colours are being affected and also check for improvement.

I hope this helps.

Printer mechanical problems

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Matt Stevenson

Expertise

Questions regarding inkjet/laser printers, whether they relate to specific problems or printers in general. I can also offer in-depth troubleshooting for a variety of issues relating to printer consumables and hardware.

Experience

I have been involved in the printer industry since I was 18 and have worked for a major UK retailer of printer consumables (Refresh Cartridges) since 2009. I also maintain the company blog and have written on a variety of technical issues. I have also spent time answerring printer related questions on FixYa and Yahoo answers recently. Examples of my answers can be found here http://bit.ly/WCr7Ot or here http://yhoo.it/SQnXbB

Organizations
Other than my work with Refresh I do not belong to any other printer related organisations.

Publications
Our company blog here at Refresh Cartridges: http://www.refreshcartridges.co.uk/igloo/

Education/Credentials
A Levels in English Literature and Media Studies

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