About John Palmer Expertise I'm an experience printer repair technician - certified in over 150 models of HP printers, 50 Xerox printers, and have repaired every type of printer, including dot matrix, inkjets, lasers, xerox solid ink phasers, line printers
Experience I've worked as a printer bench and field technician on and off for 10 years, and can answer most to all questions about printers on almost every model.
Education/Credentials extensive printer training and background, 100 HP printer certifications, 45 xerox certifications, and factory training from xerox and HP in repair. also certified in lexmark, IBM, Okidata printers.
Past/Present clients waaayy too many to list here - I've worked at several printer repair shops in the phoenix and tucson, arizona area's.
Amy G. wrote at 2006-10-29 18:35:29
Although my jam was in a Canon i860, the process of pushing in the cardstock and pulling it out unearthed my culprit: a fallen business card! Thanks for the suggestion
bcleveland wrote at 2007-03-31 11:16:16
I couldn't get rid of the Brother MFC paper jam alert until I locked open the lid - as in setup - and closed it again. It must require this final step to reset! Now we know. Great printer.
geoff wrote at 2007-12-13 10:08:19
Hi Joe
The black paper sensor switch was stuck, so I just pushed a little with a screwdriver and it works
Jen wrote at 2009-09-29 16:02:23
Just wanted to ad this worked like a charm...I pushed through a peice of cardstock that comes in the mail like a postcard and it pushed the paper right out. You don't have to push it all the way through just where the paper is!!
