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I'm an experience printer repair technician - certified in over 150 models of HP printers, 50 Xerox printers, and have repaired every type of printer, including dot matrix, inkjets, lasers, xerox solid ink phasers, line printers
I've worked as a printer bench and field technician on and off for 10 years, and can answer most to all questions about printers on almost every model.
extensive printer training and background, 100 HP printer certifications, 45 xerox certifications, and factory training from xerox and HP in repair. also certified in lexmark, IBM, Okidata printers.
waaayy too many to list here - I've worked at several printer repair shops in the phoenix and tucson, arizona area's.