You are here:

Printer mechanical problems/HP psc 2410xi photosmart printer malfunction


Lori wrote at 2007-04-26 04:39:54
Mine does the same thing.  What's the deal with HP?  (whoops - that's a question)  I was online with a technician for an hour and they basically said they can't help but are happy to sell me another.  just out of warranty -- Poop

disappointed wrote at 2007-05-12 15:21:58
Mine does the same thing.  Looks like I'm going to the store to buy a new one.  I rarely used this thing, but when I did it worked well.  Considering the amount of usage I'm disappointed that it is already ready for the trash.  Thanks HP!

Emil wrote at 2007-06-02 23:53:21
Try this:

-Take out the back cover(you will need a small allen-wrench)

-Unplug the speaker attached to this cover

-Carefully unplug and then plug back each of the three wire band (eventually clean them up)

-Put the cover back on

  Good luck!

Jenny wrote at 2007-09-01 13:46:33
My HP2410 does exactly the same thing! (Not under warranty anymore.) Seems an odd coincidence unless there's a generic fault on these printers.

Kenneth C. Foulks wrote at 2008-02-07 15:14:12
The scanner motor is having trouble finding its home position. There is no way to fix it, unless you take  apart the entire thing (not easy) and replace the defunct mechanism. I do not know what needs to be replaced, but I'm trying to find out.

don't buy hp wrote at 2008-05-20 04:27:44
Mine has the same mechanical clicking sound with an hourglass on the screen. Had the problem several times and previously the problem cleared up on its own (I don't know how, it just did on its own). But not this time.  Not a reliable machine, and I will not buy another HP.

CJ wrote at 2008-11-24 21:28:31
I just went on line to find an answer to my problem. Kooks like I am not the only one. Mine is just out of warrenty and I can't get it past the starting point. It just makes noise as if it wants to go but that is it. Pretty disappointing because I have not used it that much


dwcarc wrote at 2010-11-06 14:42:50
After reloading the driver several times the problem still continued.  I found out if you push down on the top of the printer or scanner kind of firm when it boots the printer will start up properly.  It works for me.  I hope this helps.

carol wrote at 2016-07-28 08:05:12
It seems to be an intentional error caused by HP.  My printer has the same malfunction as those already mentioned:  makes noise, flashing green light and hour glass in data screen. So what's the next step to take?

Printer mechanical problems

All Answers

Ask Experts


John Palmer


I'm an experience printer repair technician - certified in over 150 models of HP printers, 50 Xerox printers, and have repaired every type of printer, including dot matrix, inkjets, lasers, xerox solid ink phasers, line printers


I've worked as a printer bench and field technician on and off for 10 years, and can answer most to all questions about printers on almost every model.

extensive printer training and background, 100 HP printer certifications, 45 xerox certifications, and factory training from xerox and HP in repair. also certified in lexmark, IBM, Okidata printers.

Past/Present clients
waaayy too many to list here - I've worked at several printer repair shops in the phoenix and tucson, arizona area's.

©2017 All rights reserved.