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Printers/HP PHOTOSMART PRINTER

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Question
PRINTER WORKS FINE FOR ALL FUNCTIONS EXCEPT it WILL NOT copy

Answer
three possibilites

Solution one: Reset the printer
Follow these steps to reset the printer.

   Press the Power button ( ) to turn on the printer, if it is not already on.
   With the printer turned on , disconnect the power cord from the rear of the printer.
   Unplug the power cord from the wall outlet.
   Wait at least 15 seconds, and then plug the power cord back into the wall outlet.
   Reconnect the power cord to the rear of the printer.
   If the printer does not turn on by itself, press the Power button to turn it on.
   Try to make a color copy.

   If these steps resolved the issue , you do not need to continue troubleshooting.

   If the issue persists , continue to the next solution.


Solution two: Check the power connection
Follow these steps to troubleshoot the power connection.

   Press the Power button ( ) to turn off the printer.
   Unplug the printer power cord from any surge protector, extension cord, or power strip, and then connect the power cord directly to a wall outlet.
   Turn on the printer.
   Try to make a color copy.
    
   If these steps resolved the issue , you do not need to continue troubleshooting. The surge protector, extension cord, or power strip you were using does not allow enough voltage for the printer to work properly.
   If the issue persists , try connecting the printer power cord to a different wall outlet, and then try to make another color copy.
   If the printer still does not work properly when plugged into a different wall outlet , continue to the next section to service the printer.

Solution three: low ink
If black ink is low it wont copy...

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NORMAN DAVIS

Expertise

QUESTIONS REGARDING PRINTING, SCANNING AND NETWORKING OF COPIERS, PRINTERS, SCANNERS, MULTIFUNCTION PRINTERS AND FAX MACHINES.

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5+ YEARS SURVEYING, INSTALLING, NETWORKING AND TRAINING STAFF ON COPIER NETWORK ISSUES AND RESOLUTIONS

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HTTP://FREECOPIERSUPPORT.COM

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KYOCERA CERTIFIED COPIER TECHNICIAN

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