I`m the printer tech where I work as the only PC/Mac tech that specializes in inkjet and laser printers. I have plenty of experience tearing them apart and repairing them. I also know many causes of software issues and many solutions. I can also help you find places to get parts as i have had to do it plenty of times before. I can`t say I know it all but I can say I will do my best to get you an answer.
Currently PC/Mac Tech supporting 500+ users at a graduate school using Win XP, Office XP, Office 2003, Exchange 2000, etc (for the last 3.5 or so years since about 2000.) I'm the main tech for printer repair and issues. Also have done repair work on the side with personal business, have worked for CompUSA PC as a Configuration Tech and have maintained PCs that I sold while working for Office Depot & Computer City. I'm the lead for printer repair and maintenance having worked on inkjets & lasers. I've worked with HP, Epson, Lexmark, and others.
Trained by Executrain in MCSE, MCDBA, and more. Covered NT 4.0 & 2000.
Awards and Honors
A+ CompTIA certification, MCP in NT 4.0 Workstation