About Tabitha Retzer Expertise general printing. I have managed a small printing company for 7 years and have been in the business for almost 10 years, I am extremely knowledgable in all areas of a small print shop. I have good knowledge of `older` methods (letter presses, hand setting type etc.) as well as `new` methods (digital copying, DTP, etc). I feel I could be of great assistance to the person starting a new business, someone looking to update their current printing, or improve the effectiveness of their printed pieces.
File question:
I have a customer trying to give me a file to print. The customer designed a brochure in "Print Artist" on PC(which should probably come with a warning label cautioning "NOT FOR PROFESSIONAL PRINTING USE!" but doesn't ;P). Never heard of the program. This file has a ".pa" extension. We asked him if he could export or save the file in .jpg format. He did, but I cannot open the file in Adobe Photoshop 7.0 (MAC)--I get a message "cannot open file because an unknown or invalid JPEG marker type is found."
I've tried opening it in PictureViewer--I get another error, in Photoshop 6.0....no go. Not to mention that this is a double-sided brochure and the program generated one .jpg...hmmm.....?
Any suggestions? Any way I can get to the .jpg file? Anything that will open "print artist" files?
Thanks,
Marianne
Answer This is a bit outside my realm, but i have seen similar problems in my work.
Try one of these. When they save the jpg, have them turn On or Off the LZW compression, whichever is the opposite of what they did. Or, have them save it as an EPS, BMP or other type of file. Last resort, have him bring in the print artist disks, install them on your PC, convert the files & handle it on your end.
Finally, strongly suggest that he has you set the brochure next time...hehe
Lots of luck,
Tabitha
