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About Steve
Expertise
Expert knowledge in AOL versions 5.0, 6.0, and currently using 7.0, 9.0, if there is a problem within any area i can usually come up with a fix or know where to get it.

Experience
Have been an AOL member for almost 10 years and have suffered thru some of the problems that come up daily.

Education/Credentials
Bachelor of Science in Business Admin with a minor in Accounting

 
   

You are here:  Experts > Internet/Online > Focus on AOL > Problems using AOL > AIM 6.1

Problems using AOL - AIM 6.1


Expert: Steve - 9/10/2007

Question
Hi, thanks for your time! I was just wondering about a problem I'm having with AIM, well I'm trying to download AIM 6.1, but whenever I go to the website and click in "install now!", it installs, but it keeps reinstalling 6 instead of 6.1. Is it because I only have windows professional 2000? Do i need XP?

Answer
Hi Libbi,
Try this. Clear the cache, clear temp files and history, re-boot. Then try again. Let me know if this helps. What is your version of internet explorer? Here are the minimum standards for 6.1:

Q: What are the system requirements for AIM 6.1?
A: AIM 6.1 runs on Windows® Vista, Windows XP or Windows 2000. You need at least 128MB of RAM and Internet Explorer® 6.1 or later.  


STEVE


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