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Problems using AOL/Re: AOL 8.0 software

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Expert: Steve - 11/8/2007


Question
I tried to log on to AOL 8.0 version and said there was a error.  Could not go online so I installed old software AOL 5.0.  In Checking my Address Book and Favorites - no longer existed.  Please help me get it back. Should I just try and download AOL 8.0?? Will this restore my info??  I no longer have software 8.0 CD with me.
Thank you,
Myra

Answer
Hi Myra,
AOL 5.0 IS WAY TOO OLD!!!!!! First, delete temp files, clear cache, clear history, then uninstall 5.0. Re-boot the computer, then do a search on line for AOL software 8.0, re-download and everything should be there. Let me know how it turns out. Good luck.

STEVE

Problems using AOL

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Steve

Expertise

Expert knowledge in AOL versions 5.0, 6.0, and currently using 7.0, 9.0, if there is a problem within any area i can usually come up with a fix or know where to get it.

Experience

Have been an AOL member for almost 10 years and have suffered thru some of the problems that come up daily.

Education/Credentials
Bachelor of Science in Business Admin with a minor in Accounting

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