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About Steve
Expertise
Expert knowledge in AOL versions 5.0, 6.0, and currently using 7.0, 9.0, if there is a problem within any area i can usually come up with a fix or know where to get it.

Experience
Have been an AOL member for almost 10 years and have suffered thru some of the problems that come up daily.

Education/Credentials
Bachelor of Science in Business Admin with a minor in Accounting

 
   

You are here:  Experts > Internet/Online > Focus on AOL > Problems using AOL > Welcome Screen

Problems using AOL - Welcome Screen


Expert: Steve - 10/30/2007

Question
When the Welcome screen appears it has been the same for about a week.  It does not refresh for daily news or anything else.  I did talk with aol online and followed there advice, to no avail.  Today I uninstalled 7.0 and reinstalled 7.0.  Same problem. Help

Answer
hi mary,
if you have not done the following, try this.....clear cache, clear temp files and clear history...Now, uninstall the AOL, I know a real hassle...but sorry, i need to try this first...then re-boot and re-install...let me know how it goes. which version of windows do you have?????

STEVE

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