Problems using AOL/connection problem

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Expert: Steve - 8/3/2007


Question
Normally when I connect to AOL my cpu shuts all the way down then reboots its self.  What can I do to stop this.  I know its not the modem just chsnged it.  But I loaded Aol 9.0 onto someonelses cpu and it did the same thing.

Answer
hi,
sorry to say, it is AOL that is messing up your computer. You  need to uninstall it, delete temp files, clear cache, then re-boot. If you really have to have AOL, either use the free version which is web based or try and get version 8.0...good luck!!

Steve

Problems using AOL

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Steve

Expertise

Expert knowledge in AOL versions 5.0, 6.0, and currently using 7.0, 9.0, if there is a problem within any area i can usually come up with a fix or know where to get it.

Experience

Have been an AOL member for almost 10 years and have suffered thru some of the problems that come up daily.

Education/Credentials
Bachelor of Science in Business Admin with a minor in Accounting

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