| Subject | Date Asked | Expert |
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| master screen name sign on | 8/2/2006 | Ron |
Q: windows xp when I sign onto aol it comes up as gueat sign on I want the sign on screen to show my ...
A: It is just simple.. pull up your AOL system information by right clicking on the aol icon by the ...
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| logging onto external email through aol 9.0 | 8/1/2006 | Ron |
Q: I am using Dial-Up Aol 9.0 limited edition on a Windows XP machine. AOL is browsing well, but won't ...
A: This will help... Run an AOL Auto Fix AOL can help you automatically fix many common problems or ...
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| Can I use AOL as an ISP only? | 8/1/2006 | Ron |
Q: I have a limited PC and a dial up only country line that only allows me to connect at 28K. Is there ...
A: What I have learned about the service of AOL is that, you have to install the cd to get the ...
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| email | 7/31/2006 | Ron |
Q: someone has been able to see all the email that I send. How is this possible?
A: Let me rephrase that if I am right, someone is able to see your sent emails? Well, if I am right ...
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| E mail | 7/29/2006 | Scottgem |
Q: When I try to fwd. e mail with an attachment [pictures] at the spot where the pic is supposed to be ...
A: Well first you are not attaching a picture you are trying to embed it. Attaching just sends the file ...
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| Can't Access Web Via AOL | 7/27/2006 | Scottgem |
Q: I have AOL 9 (via Bring Your Own Access Plan- I use sbc Yahoo), and beginning yesterday, any time I ...
A: Run AOL's System Information utility (right click the AOL icon in the System Tray). In the Utilities ...
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| communications port is busy or unavailable | 7/21/2006 | Ron |
Q: I'm having problems connecting to AOL on dialup. I get "communications port is busy or unavailable" ...
A: If the problem is about communications port is busy or unavailable, first thing to do is to restart ...
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| Connection and virtual memory problems | 7/21/2006 | Ron |
Q: I have a Gateway Pentium 4 with Windows XP. I was running AOL 9.0 security with personal firewall ...
A: I have to let you read something from Aol Help: About Virtual Memory Virtual memory is a temporary ...
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| it wont let me sign on | 7/20/2006 | Ron |
Q: i tried signing on but it wont let me what the heck am i supposed to do?
A: First thing to do is to make sure that the connection is properly connected/attached to the right ...
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| Password Question | 7/20/2006 | Ron |
Q: Just need to know how to change my password question. Have been able to change password, but unable ...
A: How are you doin'? The answer to your question is simply as going to KW: billing 1. Click on ...
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| Email Picture Attachment | 7/19/2006 | Ron |
Q: I have windows XP,hi-speed with " media Com ". When I try to fwd. E mail with attachments [pictures ...
A: It shows on your statement that you cannot attach pictures on you email properly, what I can suggest ...
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| aol even slower | 7/19/2006 | Ron |
Q: i am using aol 9.0 se dial up. but only because dsl or cable is not available where i live. i have ...
A: I got an article about your concern: Taken from ...
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| BLOCKED MODEM - CAN'T ACCESS | 7/19/2006 | Ron |
Q: I am using a dialup AOL 9.0 security. Windows XP I used 8.0 and previous versions with no problem. ...
A: The updates that you are referring to might be the new connectivity service tool from aol... well, ...
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| disconnecting | 7/19/2006 | Scottgem |
Q: I'm getting disconected every time I sign on. Also, I talked to someone at AOL about getting ...
A: Broadband can be either wired or wireless, but is generally wired. Its not dialup, which involves ...
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| AOL Explorer | 7/18/2006 | Ron |
Q: If I use AOL Explorer as my default home page, will I have all the same uses as regular AOL?
A: Sorry for this late reply... I got sick.. :( By the way here's the link for you to download and ...
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| welcome sounds | 7/18/2006 | Scottgem |
Q: my son has a rolling thunder & lightning sound for his welcome sound, when he turns on the computor. ...
A: Go to Control Panel and in the Sound icon, you can see what sound files have been assigned to what ...
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| AOL takeover of session | 7/15/2006 | Ron |
Q: While using Firefox to access the net, the AOL startup screen appears and attempts to automatically ...
A: Here's the thing... you have to reset your web settings on your computer.. go to control panel and ...
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| Video Cam | 7/15/2006 | Ron |
Q: Yes I have AOL instant mess. but i can't seem to get the video, I ahd it once before, but somehow ...
A: Are you referring to AIM VideO (Aol Instant Messenger Video)? If that that's the case go to this ...
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| Cannot get to AOL Help | 7/15/2006 | Ron |
Q: Whenever I click on 'Help' in AOL, it goes to the 'Screen name Servive' window (which is blank) and ...
A: So you're having problems with the AOL Help... hmm yah you might be because the help is now online. ...
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| Automatic Updates | 7/15/2006 | Scottgem |
Q: As I've seen on this site, everytime I close aol it downloads updates, then when it comes to ...
A: The last time I looked thwy were stored in a TOD folder. If they aren't properly installing, they ...
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| KW rate limits | 7/14/2006 | Ron |
Q: I have this address for about 5 years. I tried to send an email and could not send it. It was the ...
A: The question is about rate limit? okay, have you tried reading what's indicated there (inside the ...
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| downloading aol.spyware and virus protection | 7/14/2006 | Ron |
Q: I am not a computer wiz. My question is I tried to download the aol virus protection and it told me ...
A: Are you referring to Safety and Security Center (SSC)? If you cannot download it from the Internet, ...
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| reconnet | 7/13/2006 | Ron |
Q: I keep getting reconnet and I think it happens when anyone picks up the phone ALSO if a call is ...
A: Please read: If there is no telephone line dedicated to the modem, incoming calls may disconnect ...
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| Connectivity | 7/13/2006 | Ron |
Q: I use 3 computers in my home for personal and work internet access. I installed 9.0 recently when I ...
A: Let's start with a question... how did you change your aol? did you uninstall the previous version ...
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| Missing Favorite Places on 1 screen name only | 7/13/2006 | Ron |
Q: I signed onto AOL yesterday and went to my open up a Favorite Place and it was missing, only that ...
A: .. the favorite places will still be there if: a. you're not signed on as a Guest b. you haven't ...
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| master screen name | 7/12/2006 | Ron |
Q: i dont have a master screen name but i have 2 general names and now i cant make a screen name so ...
A: The first screen name that you had before for your account is your master screen name and that as a ...
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| Downloading = Nothing using Aol | 7/12/2006 | Ron |
Q: Ever since I've had an account with Aol, I haven't been able to download a single thing. I click on ...
A: Please read: Your AOL software can open files of certain types only. If the file you are trying to ...
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| footprints | 7/12/2006 | Ron |
Q: Ron I want to know how to clear footprints from my computer I am 9.0 I have seen this done on ...
A: First I have to give you the simple steps for you to clear the footprints, got to KW: browser ...
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| connection | 7/11/2006 | Ron |
Q: I am experiencing diconnection about every two to five minutes. and would like to know why and how ...
A: The problem that you are encountering is what we call abnormal disconnection. The first to consider ...
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| KW: RATE LIMITS | 7/11/2006 | Scottgem |
Q: I have been trying to email my friends some things I received in my email and KM:RATE LIMITS won't ...
A: Did you go to keyword Rate Limits and READ what it says there? It explains that this is a temporary ...
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| AOL high speed | 7/10/2006 | Ron |
Q: I asked a question before but it couldn't be answered, not a problem. New question is simple Is AOL ...
A: So you're actually planning to have a hi-speed connection for your AOL.. and that's actually what I ...
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| Unable to download any .exe files | 7/9/2006 | Ron |
Q: The .exe file comes down the pipe, but then the file will not install. This applies to all programs ...
A: the problem here is not your AOL because .exe is also supported by your browser. The moment that you ...
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| Favourites folder | 6/29/2006 | Scottgem |
Q: Switched off as normal last night. Logged in to AOL this morning and all my personal favourites have ...
A: Not sure how much I can Help. A Windows Restore wouldn't do anything. Current versions of AOL allow ...
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| aol activation | 6/25/2006 | Scottgem |
Q: We have a 2nd computer. How do I get the second computer on my same dial up aol service? Please ...
A: Yes. If you are on one of AOL for Broadband's price plans that include Multiple Simultaneous ...
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| not sure but AOL sucks right now | 6/23/2006 | Scottgem |
Q: Ok..For 2 days AOL has been really ticking me off.. It all started when I tried to access a ...
A: Have you talked with Bellsouth? If the AOL connection keeps dropping it may be something on their ...
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| kw:rate limits | 6/15/2006 | Scottgem |
Q: hey, well...I got an aol but I can't send mail so I wonder what it is all about.can you tell ...
A: Did you follow the instructions and go to keyword Rate Limits? That explains why you are being ...
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| AOL loading very slow | 6/11/2006 | Scottgem |
Q: I have a Dell Dimension XPS T500 computer that is 7 years old with 384 RAM and running Windows 98SE. ...
A: First you have an underpowered machine for AOL 9. Second, You may have a lot of stored e-mail in ...
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| capabilities of new AOL high speed | 6/3/2006 | Scottgem |
Q: I have three questions about the new AOL high speed internet service. I am currently an AOL ...
A: 1) most likely. AOL doesn't support all routers, but most Linksys routers are supported. 2) I don't ...
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| Disconnection | 5/31/2006 | Scottgem |
Q: I have a PC and a laptop. When i try to connect to AOL from my laptop (or any other machine) AOL ...
A: Are you or someone on your account logged in? Unless you configure AOL to allow multiple logins, ...
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| can't send emails | 5/29/2006 | Scottgem |
Q: I tried to send an email today and was told I couldn't and to write to KW:RATE LIMITS. I COULD NOT ...
A: What you were told is to GO TO keyword Rate Limits, not write them. Keywords are a way of navigating ...
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