| Subject | Date Asked | Expert |
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| background voice | 10/13/2007 | Steve |
Q: I keep getting a female voice in the background of aol that says "if you want it" I thought it was ...
A: hmm, seems like someone while you are online associated a sound with AOL that is doing that......It ...
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| Disconnecting from AOL | 10/9/2007 | Steve |
Q: I have made numerous attempts to CLOSE my account with AOL but am finding this so difficult to ...
A: Give it one more shot. If you are paying for the AOL, just contact your credit card company and tell ...
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| AIM 6.1 | 9/10/2007 | Steve |
Q: I was just wondering about a problem I'm having with AIM, well I'm trying to download AIM 6.1, but ...
A: Try this. Clear the cache, clear temp files and history, re-boot. Then try again. Let me know if ...
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| Help! Our computer's being hijacked by AOL | 9/9/2007 | Steve |
Q: We have a Gateway on which we have Windows XP which runs with no problems It overtakes our system, ...
A: only thing i can suggest. delete the temp files, clear cache, clear history, then uninstall, re-boot ...
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| Can't connect to AOL | 8/11/2007 | Steve |
Q: For eight days now, having lots of problems trying to access AOL. Have had telephone help, live ...
A: Are you sure you do not have explorer?? It should be on your computer, if not, then try the CD one ...
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| Can't connect to AOL | 8/10/2007 | Steve |
Q: For eight days now, having lots of problems trying to access AOL. Have had telephone help, live ...
A: First do this. clear cache, clear temp files and history. Then Uninstall AOL. Re boot the computer, ...
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| connection problem | 8/3/2007 | Steve |
Q: Normally when I connect to AOL my cpu shuts all the way down then reboots its self. What can I do ...
A: sorry to say, it is AOL that is messing up your computer. You need to uninstall it, delete temp ...
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| Can't log onto AOL | 8/2/2007 | Steve |
Q: I've been unable to access AOL mail for the past 2 days. I've tried on both my home and work ...
A: To just get the e-mail try www.aol.com if you can get in then there is nothing wrong with you ...
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| Connectivity Issues | 7/25/2007 | Steve |
Q: I am currently using AOL 9.0 VR, and my system is running Vista. When I connect to AOL on this ...
A: Try clearing the cache, clear temp files, then uninstall AOL 9.0 vr, if you want to reinstall use ...
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| Installing AOL 9 VR | 7/3/2007 | Steve |
Q: Trying to download and install 9VR on a new machine (Windows XP Pro, SP 2 update; Office 2003 ...
A: first clear the cache, then temp files. then you have to uninstall the AOL program, upon completing ...
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| Error Message | 6/30/2007 | Steve |
Q: When I try to use AOL I get the following Error message "Runtime Error R605 pure vitual funtion ...
A: louis, go to the tools on the top left,click internet options, there you can clear the history. You ...
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| can't use Internet explorer | 6/21/2007 | Steve |
Q: Using Windows XP, AOL 8.?; and Internet Explorer. No site will come up on IE, even with AOL not ...
A: I would now delete AOL completely (uninstall0, then see if explorer works, if it does then ...
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| existing user name | 6/20/2007 | Steve |
Q: My wife has an existing AOL user name, but I cannot attach her user name to my sign-on list. What ...
A: From what you are telling me, clarify if the user name she has is from a different account. If that ...
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| AOL on second computer | 6/18/2007 | Steve |
Q: I'm using AOL 9 with 1 Meg broadband and would like to use my other computer on the Internet, from ...
A: if the second computer is on the same connection, just install AOL, as a current user. Then it will ...
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| AOL 9 Startup speed | 5/4/2007 | Solomon David |
Q: I am helping a person with AOL 9. They have a newer laptop, plenty of memory(768), windows xp and ...
A: try running spyware AOL must be offline for the Offline Help to appear. If the member is online ...
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| Can sign on only as a guest | 4/22/2007 | Steve |
Q: Reformatted and restored computer after trojan virus. Got a new voyager 190 modem from aol and the ...
A: delete ALL previous versions of AOL. Re-install, and follow where it says you are a current ...
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| can't open file with aol | 4/19/2007 | Steve |
Q: I am unable to open a lot of files using AOL. Each time I get the "file is too large to open using ...
A: do you use any other service other then AOL??? If you have a Yahoo e-mail address, try forwarding to ...
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| aol sign in prolems PLEASE HELP URGENT!! | 4/19/2007 | Solomon David |
Q: My dads been using aol for the last 12-18 months with no problems then he tol me ha wanted more ...
A: I am not so sure, did you try configuring Windows Firewall and any other firewall on your computer ...
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| aol/aim password problem | 4/17/2007 | Steve |
Q: my problem is that having cleaned up my pc by reinstalling the OS. I had saved all user names, ...
A: sorry you are having problems. You can try totally uninstalling the AOL software.Then re-install and ...
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| Aim account problem | 4/16/2007 | Solomon David |
Q: I have had an AIM account for IM & e mail for a while now, it's now pretty much the only account I ...
A: You can call Customer Support and ask them to unblock that account and also ask why did they account ...
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| javascript | 4/13/2007 | Solomon David |
Q: I have been trying to get on a property website for days only to get Javascript is required to ...
A: Click on Start -> Control Panel -> Internet Options -> Advanced Tab -> Reset OR Internet Options -> ...
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| This is a 2 for 1 question concerning automatic updates and the fixit feature. | 10/3/2006 | Scottgem |
Q: Each time aol runs a checkup on my computer it tells me that the automaic updates aren't set and ...
A: Not sure if its referring to Windows Updates or what. You can go to www.windowsupdate.com to set how ...
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| AOL Favorites | 9/29/2006 | Scottgem |
Q: I just got a DSL line with Verizon and my AOL favorites are not accessible. Can I get them? I ...
A: Did you install a new version of AOL? Favorites may be stored online, in whihc case they should be ...
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| Forgot AOL screen name... | 9/26/2006 | Scottgem |
Q: Hey peoples! I'm having some computer troubles at the moment. I downloaded some AOL 30-day trial ...
A: Ok, first, you apparently didn't read the fine print. AOL like almost all such services work on ...
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| telephone numbers | 9/25/2006 | Scottgem |
Q: I have a laptop dell Inspiron E1505 we are going to be traveling down south, then out west, I want ...
A: Go to keyword Access on AOL. You can get a list of numbers for each area code. I would copy the list ...
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| AOL Delivery problems | 9/10/2006 | Scottgem |
Q: ..I have my own website, and don't use AOL. I sell online through our site and through eBay, etc. ...
A: Its possible the service you are using for SMTP is being blocked by AOL as a spammer. You can try ...
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| is it possible to save my email folders onto a disk | 9/8/2006 | Scottgem |
Q: I have a very organized account all my emails go into specific folders in aol, like most people. My ...
A: If you are saving your mail locally to your Filing Cabinet, then yes you can. Just open the Filing ...
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| kw rate limits | 8/31/2006 | Scottgem |
Q: Is there a problem with my aol, I thought I had unlimited e-mail service but I ge KW rate limits and ...
A: If you went to keyword Rate Limits and read the info there you would know that your e-mail ...
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| kw; rate limits | 8/30/2006 | Scottgem |
Q: I have seen a few people are having the same trouble as me!!! and no good answer for the problem,One ...
A: AOL has had a checkered history of having accounts compromised. Generally this happens when someone ...
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| sending emails | 8/24/2006 | Scottgem |
Q: i've only sent 14 emails in the last month yet aol says that i'm over my rate limit and will not ...
A: Rate Limits are imposed when AOL detects that your account has violated their rules. If you don't ...
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| Tested high speed connection not to fast | 8/19/2006 | Scottgem |
Q: I tested the speed of my connection on ATT Yahoo high speed web site and it said after the test ...
A: Ther are several speed test on the Net, I would try a few of them to get your findings. DSL is a ...
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| telephone hookup | 8/18/2006 | Scottgem |
Q: A couple of years ago, I had an additional phone line installed, just for computer dial up. If I ...
A: Assuming by High Speed you mean Broadband (cable or DSL), then yes, you would since you would no ...
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| opening emails with word doc attachments | 8/13/2006 | Scottgem |
Q: I use Outlook to email things, my friend has AOL. When I send him a word doc attachment, he says he ...
A: This probably has nothing to do with AOL or Outlook. It has to do with having a program that ...
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| Trouble Logging on to AOL 9.0 Security Edition SE& Getting Booted Off | 8/6/2006 | Ron |
Q: I have constant, I mean constant, trouble logging on to AOL 9.0 Security Edition SE, sometimes it ...
A: What I see here is that your computer is somehow not meeting the requirements of your AOL security ...
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| printing emails from AOL | 8/6/2006 | Ron |
Q: We have AOL 9.0 optimized SE and Windows XP and I work off a laptop. I always have trouble printing ...
A: You can clear out the spool folder On the end of the Windows taskbar next to the clock, right-click ...
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| 2 on line at the same time | 8/5/2006 | Ron |
Q: Can I be on line the same time as another screen name on my account if we are both using Dial up ...
A: We call it Simultaneous Logon with Multiple Screen Names According to AOL: A. Up to 7 screen names ...
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| AOL connection loss at same time every night | 8/5/2006 | Ron |
Q: Our set up: 3 PC's all Windows XPsp2 with current updates. Netgear WGR614 router/Broadxent Broadband ...
A: your AOL Tech will surely not gonna help much because in the first place, you are only using AOL 9.0 ...
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| blocked from sending mail | 8/4/2006 | Ron |
Q: Using AOL now for FREE With DSL. They told me nothing would change. Yeah right! Everytime I try to ...
A: You might want to check the spelling and the number of email addresses you are sending to (<10 to be ...
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| slow connect speed | 8/4/2006 | Ron |
Q: i am on 9.0 SE Why is it that lately the only connection I can get with my dialup 56 k modem is the ...
A: It all depends on what broadband provider you are using... aol has nothing to do with the speed of ...
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| Getting bumped off continually | 8/3/2006 | Scottgem |
Q: I have just about given up! Every time I try to use AOL I get bumped off every couple of minutes! It ...
A: You left out one very important piece of info. How do you connect to AOL, Dialup, broadband? Also, ...
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