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About Steve
Expertise
Expert knowledge in AOL versions 5.0, 6.0, and currently using 7.0, 9.0, if there is a problem within any area i can usually come up with a fix or know where to get it.

Experience
Have been an AOL member for almost 10 years and have suffered thru some of the problems that come up daily.

Education/Credentials
Bachelor of Science in Business Admin with a minor in Accounting

 
   

You are here:  Experts > Internet/Online > Focus on AOL > Problems using AOL > pulling up a file too large for AOL to open

Topic: Problems using AOL



Expert: Steve
Date: 12/8/2007
Subject: pulling up a file too large for AOL to open

Question
Hello Steve...hope you can help.  I access AOL thru my local phone company Verizon so that I can keep my AOL email account.  I created a file a few years back that stores all of my passwords.  I tried to access my "passwords" file today but got the response "The file is too large for AOL to open...try using another application."  What does this mean?  I've never had a problem accessing that file before.  Hope you can help!--Thanks...Randy

Answer
hi randy,
AOL has made sooo many changes to their product, it is almost impossible to figure out what the problem is...If you have a program that can zip the file then re-do what you tried, that may work...let me know and if a problem we can try and figure out something else. good luck!!

steve

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