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Problems using AOL/reset aol password at each sign on

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Question
All of a sudden, most times when signing on, I am required to reset the password. I keep doing it. I uninstalled a second version of aol and it seemed to work for a while, then it started up again a day later. What can I do?

Answer
hi laura,
problem is AOL has been acting up all over lately. You can try this, but no guarentees...First, delete history, temp files, and clear cache, then uninstall AOL, Re-boot, re-install AOL, FOLLOW ONLINE INSTRUCTIONS...See how that works, and please let me know.

STEVE

Problems using AOL

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Steve

Expertise

Expert knowledge in AOL versions 5.0, 6.0, and currently using 7.0, 9.0, if there is a problem within any area i can usually come up with a fix or know where to get it.

Experience

Have been an AOL member for almost 10 years and have suffered thru some of the problems that come up daily.

Education/Credentials
Bachelor of Science in Business Admin with a minor in Accounting

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