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About Steve
Expertise
Expert knowledge in AOL versions 5.0, 6.0, and currently using 7.0, 9.0, if there is a problem within any area i can usually come up with a fix or know where to get it.

Experience
Have been an AOL member for almost 10 years and have suffered thru some of the problems that come up daily.

Education/Credentials
Bachelor of Science in Business Admin with a minor in Accounting

 
   

You are here:  Experts > Internet/Online > Focus on AOL > Problems using AOL > Can't log onto AOL

Problems using AOL - Can't log onto AOL


Expert: Steve - 8/2/2007

Question
Hi.  I've been unable to access AOL mail for the past 2 days.  I've tried on both my home and work computers -- neither will work.  I just tired from work and got a message the url could not be found.  Is AOL having some kind of problems?  Is there an alternate way to access mail?  My AOL e-mail address is vickieldixon@aol.com.
Thanks!

Answer
Hi,
To just get the e-mail try www.aol.com   if you can get in then there is nothing wrong with you e-mail address. If that is the case, clear the cache, delete temp files, clear history, and re-boot..if you still cannot log on, you may have to uninstall and re-install...good luck and let me know how it goes.

STEVE

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