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Property & Casualty Insurance/Questions Answered by Expert Jay K. Williams, AAI, AIP, CIC, CRM

SubjectDate Asked
Florida condo water leak12/31/2011
  Q: The toilet water supply hose unexpectedly broke causing a leak in my second floor condo in Florida. ...
  A: According to FL Statute 718.111(11), you would be responsible for repairs to your unit that involve ...
water damage and no insurance12/23/2011
  Q: i live in nyc and recently purchased a condo in oviedo, fl which i rent and is managed by an ...
  A: The only way to get reimbursed for the repairs you paid for would be for that unit owner to file a ...
circuit breakers FL condo statute12/20/2011
  Q: Per FL condo statute the association is responsible for all portions of the building as initially ...
  A: According to FL Statute, when an insurable loss occurs there are only 9 or 10 items that the unit ...
water damage and no insurance12/17/2011
  Q: i live in nyc and recently purchased a condo in oviedo, fl which i rent and is managed by an ...
  A: First of all, the drywall and electrical repairs are the responsibility of the Association. You ...
Florida Condo Leak12/14/2011
  Q: It looks like I'm going to have to produce some Florida Condo statute. to convince this property ...
  A: Michael, I apologize. I'm having trouble accessing my office computer remotely. I'm in a small town ...
Florida Condo Leak12/14/2011
  Q: It looks like I'm going to have to produce some Florida Condo statute. to convince this property ...
  A: Michael, Interestingly enough, I just received a copy of a newsletter published by an insurance ...
Florida Condo Leak12/13/2011
  Q: I've read some of the other questions related to this subject. I have a Florida Condo in a 7 story ...
  A: Hey Mike, I know you know this, but since when does a contract take precedence over LAW! If that ...
Florida Condo Leak12/13/2011
  Q: I've read some of the other questions related to this subject. I have a Florida Condo in a 7 story ...
  A: Your property manager needs to read the law! FL Statute is very clear that the Association is ...
condo insurance11/17/2011
  Q: Md house bill 679 (HO6) is mandating that owners have insurance with a deductible up to $5000 as ...
  A: Joanne, First, let me apologize for the slow response. I was traveling last week and have been ...
pipe leak10/16/2011
  Q: there was a pipe that burst in the attic above my unit. The attic is considered a common element. ...
  A: In order for one party to become liable to another, there must be negligence. Negligence exists when ...
pipe leak10/15/2011
  Q: there was a pipe that burst in the attic above my unit. The attic is considered a common element. ...
  A: Jon. The short answer to your question is...it depends. Damage to wall coverings such as paint and ...
Condo water leak due to exterior window sill10/4/2011
  Q: I need some advice. I recently purchased a condo in Tampa, Florida and have lived there for almost 1 ...
  A: With the rains that we had here in the Tampa Bay area a few weeks back, I'm sure lots of people have ...
condo water damage from unit above9/22/2011
  Q: Williams, (Please note: We live in Michigan, where there is no enforcement agency for the ...
  A: I apologize for the delay in responding. It sounds like you're in quite a dilemma! Whether or not ...
Injuries from fallen tree9/13/2011
  Q: on 8/2/11 approve. 5:15am power is out. It is pitch dark where we live. On our way to work we hit ...
  A: I'm sorry to hear about your accident and your injuries. I wish you and your husband a speedy ...
bathroom leak9/8/2011
  Q: My tub overflowed three months ago.. I live in a condo and the neighbor downstairs has water ...
  A: Carol, I'm sorry to hear about your issue. I'm going to answer your question based on FL law even ...
comp or coll claim?9/3/2011
  Q: I had a different wheel fall off my vehicle twice this year while driving. Is the damage to my ...
  A: Anything other than overturn or collision with another object would be considered a comp claim. Most ...
condo water leak8/9/2011
  Q: Williams, Follow upIn the event that the homeowner who suffered damages files a lawsuit against the ...
  A: I'll preface this with the disclaimer that I'm not an attorney so this is an unqualified opinion. ...
condo water leak liability7/29/2011
  Q: I read your Q&A with Robert on June 27, 2011. We have the same issue (water leak) except that I am ...
  A: Cynthia, I can see from the first page of the policy declarations that a coverage title ...
condo water leak liability7/28/2011
  Q: I read your Q&A with Robert on June 27, 2011. We have the same issue (water leak) except that I am ...
  A: While CA law does require the association to carry a master policy, the law is a little harder to ...
XCU Insurance7/22/2011
  Q: My husband and I are trying to demolish a singlewide on a property we purchased. Building ...
  A: Typically, a standard General Liability policy automatically includes the XCU coverage. Many years ...
Insurance company claims7/21/2011
  Q: I am doing a project for school. I would like to know where I can find information about how much ...
  A: Hey Mark, There are two sources I would recommend that you start with. The first is the Insurance ...
follow up on claim settlement7/14/2011
  Q: Jay- Thank you for your answers to my settlement dilemma. Miraculously a 2nd reinspection was ...
  A: AC, I'm glad things are moving in the right direction. All I can say is it's about time! Having ...
settling the claim7/8/2011
  Q: Jay: I wrote to you on 6/25/2011 regarding my garagekeepers policy and you answered me honestly and ...
  A: C., I'm sorry you are continuing to have problems with this situation. First, your agent needs ...
how to Contract with good MGA or Direct Carier6/30/2011
  Q: I,am established agent in Life and Health.Now I got my license in P & C as a broker.I am having ...
  A: One broker that pops into my head instantly is Agent Secure. These guys do commercial policies and ...
Opening our own Agency6/28/2011
  Q: Mr. Williams, I really appreciate you taking a few minutes to read and respond to me here today. I ...
  A: One of the problems working as an employee of an agent is that the $$ just don't seem to quite make ...
condo insurance flood liability6/27/2011
  Q: I have been trying to resolve an insurance problem for 3 months now with everyone involved denying ...
  A: I have no problem with you sending my responses. I know FL Condo Statute inside and out. The ...
condo insurance flood liability6/27/2011
  Q: I have been trying to resolve an insurance problem for 3 months now with everyone involved denying ...
  A: Unfortunately the attorney is not versed in Condo Law. He's treating this as a third party ...
condo insurance flood liability6/27/2011
  Q: I have been trying to resolve an insurance problem for 3 months now with everyone involved denying ...
  A: I'm sorry to hear about the difficulty you are having. The condo association's attorney could not ...
Negligent renter6/26/2011
  Q: I rent in a condominium complex where each of the units are independently owned and many are managed ...
  A: I'm sorry to hear about your situation. It's unfortunate that this was allowed to occur. I think ...
garagekeepers6/25/2011
  Q: i repair high end vehicles, have been for 30 years. i have held a liability policy with ...
  A: It sounds like you had a really bad day! Look on the bright side...one claim in 30 years is better ...
Condo water/ice damage6/23/2011
  Q: Answer: Sorry, didn't know how to get back to you. I reside in Connecticut. Appreciate your advice ! ...
  A: I've done some digging but can't seem to find any CT statutes that relate to insurance adjusters. ...
water damage insurance6/20/2011
  Q: had water/ice damage, 1/19/11. Have Condo insurance, many problems with insurance paying. Was told ...
  A: I would call the insurance company and ask for a claims supervisor. I would take the time to ...
ceiling water damage in condo6/17/2011
  Q: I would truly appreciate some help and guidance. A few weeks ago I came home to water leaking ...
  A: I'm amazed at how irresponsible some condo associations can be. I'll bet if it was the unit of one ...
Vacation Home Liability6/16/2011
  Q: I have my primary homeowner's policy with Allstate, and own a vacation home (with a pool) in another ...
  A: First of all, let me commend you for actually reading your policy and trying to understand what it ...
Garage Keepers exclusion6/13/2011
  Q: I have a client with a car detailing business. He has a garage policy with garage keepers legal ...
  A: UGH!!! Claims adjusters can really drive me nuts sometimes. I'll reiterate what I said before...if ...
Garage Keepers exclusion6/9/2011
  Q: I have a client with a car detailing business. He has a garage policy with garage keepers legal ...
  A: Richard, I apologize for the delay in responding. I was speaking at a conference and was out of ...
P&C Compensation6/5/2011
  Q: I just read a previous question regarding compensation for P&C agent. I've got ten years experience ...
  A: One of the downsides to working as a producer in someone else's agency is that you don't own the ...
Ice Damming5/20/2011
  Q: Policy form is HO-3. Recently had a claim for ice damming that caused interior damage which was ...
  A: Hey Jeff, I'm looking at a copy of the industry standard form and I don't see anything in there ...
roof leak in townhouse5/19/2011
  Q: I am currently the owner of a townhouse (the quad kind,if that matters) located in Florida. ...
  A: I apologize for the slow response. It's been one of those weeks that has been jam-packed with ...
home insurance5/9/2011
  Q: we tried to submit a claim for our roof and it was denied. they are also now requiring that we fix ...
  A: Typically, insurance companies compile claims data which can be retrieved through an underwriting ...
Drain leak5/3/2011
  Q: We have a condo on 9 floor in Florida. Neighbour 8 floor has a ceiling leak.Management plumber told ...
  A: I'm sorry you're having to go through all this ridiculous banter. Let's think about this for a ...
Drain leak4/28/2011
  Q: We have a condo on 9 floor in Florida. Neighbour 8 floor has a ceiling leak.Management plumber told ...
  A: I never cease to be amazed. Statute equals law. The last time I checked, all the board votes in ...
Drain leak4/23/2011
  Q: We have a condo on 9 floor in Florida. Neighbour 8 floor has a ceiling leak.Management plumber told ...
  A: You are correct. Any damage to the unit under you is the responsibility of the unit owner and/or the ...
theft and vandalism of property4/23/2011
  Q: question a relative that wasnt deeded on property me and my owns caused 16,000 worth of property ...
  A: If the loss took place while your relative was living with you, then your insurance company is ...
Neighbor's tree on car?4/21/2011
  Q: My fiance's car has been parked at his grandmother's house for almost a year until we are able to ...
  A: I'm sorry to hear about your fiance's car. The neighbor's parents may not necessarily be correct. ...
condo ice/water damage4/3/2011
  Q: sent you a question on 3/19 & was comforted by your reply. Finally, my Condo management called & ...
  A: I would recommend that you get some estimates from people that you trust. Ultimately, it will be ...
FL Condo Water Leak3/27/2011
  Q: I had a knock on my door and a plumber was there saying he needed to check for a leak. To make a ...
  A: Sounds like you have quite the mess and things have come to a stall. Even with all the Statutes ...
Co-Insurance3/25/2011
  Q: I am being told that getting the "No" box checked for Co-Insurance on the Accord 28 form gives the ...
  A: Checking No in one box does not mean that the other one is Yes. A company can waive the coinsurance ...
Business Liability?3/25/2011
  Q: We're in an own-your-own apartment complex (converting soon to condos) with an issue with the HOA ...
  A: Business Liability covers bodily injury and property damage cause by the negligence of the ...
Request for money after insurance payout3/20/2011
  Q: My mother's car was involved in an accident out of state. My aunt was driving. My mother's ...
  A: I would think that the police report would give a pretty god indication of who was at fault. Usually ...
Condo-Ice, Water damage3/19/2011
  Q: Water damage to interior. Partial walls, ceilings opened , woodwork removed ,wet insulation removed ...
  A: Sorry for the delayed response...I've been on a plane all day flying to Dallas. There is damage to ...
Condo Owner - Water Damamge & Mold3/9/2011
  Q: I live in NYC. I found mold in my apartment and contacted the management company. They came and ...
  A: I'm sorry to hear about your situation. Mold issues are difficult even without considering the ...
Another Condo with water Damage2/17/2011
  Q: I have a liability question regarding water damage to my condo. While the water-damaged ceiling has ...
  A: I would let your carrier go ahead and get the damage repaired rather than wait for this battle to be ...
E & O question2/3/2011
  Q: If an Owner, VP or Producer of an Insurance Agency doesn't have 3 years of experience, can just a ...
  A: E&O underwriting will vary from carrier to carrier. Some will allow the experience of the non-owner ...
broken pipe / water leak / FL condo2/3/2011
  Q: We have a condo in Miami, FL. The property was built around mid 80s. The washer and dryer are ...
  A: I'm glad I could be of some help to you. I know those condo documents are large...I've reviewed ...
Garage Liability vs CGL2/2/2011
  Q: Jay, I have a wrecker/towing risk I am working with. Their current carrier is writing their ...
  A: A Garage Liability policy is simply a CGL policy combined with a Commercial Auto Coverage form. In ...
broken pipe / water leak / FL condo2/1/2011
  Q: We have a condo in Miami, FL. The property was built around mid 80s. The washer and dryer are ...
  A: I'm feeling your pain on this one. Water is really funny sometimes. It can appear a good distance ...
Frustrated in Oregon1/29/2011
  Q: I purchased a used mobile home to be re-set on our rural property. The mobile home was damaged ...
  A: I can certainly understand your frustration. As I see it, there are two issues here...one is the ...
CONDO WATER DAMAGE1/22/2011
  Q: My Condo Association is responsible for fixing my unit due to a water leak from a main pipe behind ...
  A: I'm very sorry for all the confusion you seem to be caught in the middle of. You must be blessed ...
professionalism1/16/2011
  Q: I greatly desire to produce as an independent agent. I am currently a corporate employee for a ...
  A: As far as designations go, there are two that I would recommend to anyone going into the production ...
Adding P&C1/5/2011
  Q: Jay - I am a recently licensed life and health producer. I have several appointments with carriers ...
  A: There are some P&C general agents that represent standard or admitted market carriers. P&C general ...
Condo AC condenser stolen.1/2/2011
  Q: I reside in south Florida. One of the condo unit owners in our adult community had his AC condenser, ...
  A: The unit owner's insurance company is correct. According to FL Statute 718.111(11), the unit owner ...
water leak12/28/2010
  Q: Good afternoon. I own a condo unit in Miami, Fl, recently the neighbor below my unit complaint of a ...
  A: Your association is totally incorrect. FL Statute 718.111(11) makes the association responsible for ...
mold.12/26/2010
  Q: in October i purchased condo in high rise bldg in Sunny Isles Beach... i had inspection done for ...
  A: I apologize for using terms you didn't understand. What I was saying above is that when an insurable ...
mold.12/23/2010
  Q: in October i purchased condo in high rise bldg in Sunny Isles Beach... i had inspection done for ...
  A: I apologize for the delay in my response. I've been out of town for the holiday weekend. Since the ...
FL Condo - water damage12/21/2010
  Q: Jay, My parents have a condo in FL on the third floor of an 8 story building. Sometime this past ...
  A: There are FL domestic carriers that use company-specific endorsements or policy forms that give more ...
Holding back insurance claim money12/19/2010
  Q: We had water damage to our condo by an uninsured "contractor" hired by the HOA for which they filed ...
  A: That's the biggest bunch of bunk I've ever heard! Most states do not allow the unit owners to sue ...
drywall between air conditioning handler and condo room12/14/2010
  Q: The air handler became clogged and leaked. The drywall between the unit and the condo room became ...
  A: I'll answer your question based on FL law. If you are in another state, please let me know and I'll ...
CONDOMINIUM PLUMBING RESPONSIBILITY12/12/2010
  Q: Miami, Florida - I owned a condo on a 16th floor which I have rented. Following the situation that ...
  A: In my opinion, it looks as if you and your tenants did everything in your power to comply with the ...
umbrella insurance12/11/2010
  Q: Hope you can help me answer this question. I own a home, I have homeowners with a 250,000 personal ...
  A: There is no specific exclusion in the standard homeowner policy that would eliminate coverage. ...
Sewer back-up issue12/10/2010
  Q: I have a State Farm Homeowners policy for a detached, single-family house. This is my principal ...
  A: First of all...let me agree with you that you should change agents. Any agent who takes that ...
Commerical Auto ASL Codes12/9/2010
  Q: Jay - how can I get a listing of ASL codes and their descriptions for a commercial auto book of ...
  A: If you're referring to the Automated Symbols Lookup through ISO, unfortunately I don't have access ...
Professional liability11/30/2010
  Q: I am licensed in Oregon for P & C and Life insurance. I have worked for independants as a producer ...
  A: It's my pleasure to be able to help you. I apologize...being an insurance nerd, it's easy for me to ...
Empty Units + Mold11/30/2010
  Q: Our condo was vacant for 5 months ++ came back to find out that quite possibly our toilet had leaked ...
  A: You are correct that FS 718.111 makes the other unit owners responsible for the damage to their ...
Professional liability11/28/2010
  Q: I am licensed in Oregon for P & C and Life insurance. I have worked for independants as a producer ...
  A: I salute you for trying to make yourself more marketable and offer protection to your future ...
Home Insurance Property Damage Claim11/23/2010
  Q: We had water damage to our home due to broken pipe that was leaking. DOL was July 26, 2010. We ...
  A: When you say that you hired an adjuster, I'm going to assume you hired a Public Adjuster to work ...
homeowner's insurance11/22/2010
  Q: I am looking for an insurance company in FL that will write a policy for a condo that is currently ...
  A: That's my old stomping ground! I grew up in that area and worked in Vero for a number of years. I ...
water issues in bathroom and who covers the wall board11/18/2010
  Q: We had some water damage from the condo above our unit(at least we think it from them). The ...
  A: As an attorney, he should be thorough enough to read the entire sub-chapter to understand the ...
Property manager refuses to cooperate11/17/2010
  Q: The garage door closed ontop of our SUV badly damaging the rooftop. The property manager refuses to ...
  A: At this point it sounds like you may be at an impass. Unfortunately, the property manager is not ...
Property manager refuses to cooperate11/17/2010
  Q: The garage door closed ontop of our SUV badly damaging the rooftop. The property manager refuses to ...
  A: I need a bit more information before I can give you an answer. 1. Is this an apartment complex or a ...
water issues in bathroom and who covers the wall board11/12/2010
  Q: We had some water damage from the condo above our unit(at least we think it from them). The ...
  A: I apologize...I usually finish with some recommendations. I really don't think there's a need to ...
water issues in bathroom and who covers the wall board11/12/2010
  Q: We had some water damage from the condo above our unit(at least we think it from them). The ...
  A: Obviously the association's attorney needs to update himself on FL Statute relating to condominiums. ...
Water From Above11/6/2010
  Q: Howdy Jay, My question is much like the one you answered on 8/31/2010; except, I am on the ...
  A: I used to say that I would never live in a condo, but as I've gotten older I've decided that I might ...
homewners insurance11/6/2010
  Q: I have a condo in Florida in a senior development..I recently lapsed my homeowners policy because of ...
  A: I'm sorry to hear about your unfortunate incident. FL Statute specifically states that all parties ...
Homeowners Insurance Beneficiaries11/5/2010
  Q: If a homeowner perishes in a house fire and is the only one listed on the homeowners policy, yet ...
  A: You've asked a very good question. I'm going to start with a disclaimer that I am not an attorney so ...
Florida condo laws10/28/2010
  Q: I have a little delema. My husband and I own a condo in Florida that we rent out. Our tenants ...
  A: I apologize for the delay in responding. I was traveling yesterday and didn't get in until late. ...
Son in Iraq being sued by neighbor10/27/2010
  Q: My son is in the Army in Iraq. I am his power of attorney. A year ago, right after he left, his ...
  A: First of all...thank you to your son for his service to our country! Whoever told you about that ...
Water leak from my unit caused damage to unit below10/27/2010
  Q: I live on the second floor of a 4 story condo unit and I recently installed a new dishwasher. The ...
  A: You are correct about FL Statute...unless you were negligent, the unit owner below and the ...
Auto Insurance10/25/2010
  Q: am a insurance agent from Minnesota. I had a state patrol officer call my office, and tell me he ...
  A: I apologize for the delay in responding...I've been traveling all day today. Your situation is ...
commission only job10/24/2010
  Q: I have been offered a position to work for commission only as a producer for a Property & Casualty ...
  A: If I were to go back into sales and 100% of my income was commission based, I would want a 50/50 or ...
GKLL10/21/2010
  Q: Large building owner has a separate parking deck. They do not have a valet service nor do they take ...
  A: Simply charging for parking is not really taking possession of the vehicles. My guess is that they ...
Liability question for a potential buyer of my condo10/20/2010
  Q: I live in a hi-rise condominium unit in New York City and have had 2 floods in my unit that have ...
  A: I'm sorry to hear about all your misfortune related to your unit. Unfortunately, the questions that ...
Auto10/17/2010
  Q: How best to explain to a client that man & wife in same house hold, female owns her home and auto, ...
  A: Swank, This is always a difficult situation because the typical person does not understand ...
LLC as Named Insured on Personal Policies10/13/2010
  Q: May HO2, HO3, HO4, HO6 be written with LLC's as the named insured?
  A: Typically, companies do not write LLCs as the named insured on HO policies. The primary reason is ...
Florida condo; water damage claim10/11/2010
  Q: On 9/17 "Dennis" asked about a water damage claim (State of Florida)and alluded to the fact that ...
  A: The first thing to note is that the Statute says that the association SHALL carry property insurance ...
NJ Homeowner policy, MHO-39/30/2010
  Q: During a large wind storm a tree was blown down on top of a barn and the insurer paid policy limits ...
  A: Unfortunately, based on the standard policy language, any structure that is "separated by clear ...
HMO Insurance9/29/2010
  Q: I had a refinance on my house and the attorney did the closing. At the time of the closing I gave ...
  A: I'm sorry that you had a such an unfortunate incident. When a bank force places coverage on ...
Condo Fire Sprinkler Question9/22/2010
  Q: I am writing on behalf of my dad who is not technical when it comes to computers. However, I have ...
  A: Unfortunately, your question isn't insurance-related but really is a maintenance and repair issue. ...
Being Sued Over FL Condo Water Damages9/17/2010
  Q: Yes, another Florida condo water damage question!! A water feed under my kitchen sink ruptured and ...
  A: Hey Dennis, Not being an attorney, I can't really answer regarding what a judge may or may not ...
Being Sued Over FL Condo Water Damages9/17/2010
  Q: Yes, another Florida condo water damage question!! A water feed under my kitchen sink ruptured and ...
  A: I'm glad to hear that some of my answers to previous questions were helpful to you. While I would ...
Waterfront home insurance9/14/2010
  Q: What's the new law for waterfront home insurance? Is it worth owning a waterfront property due to ...
  A: I'm not aware of any law changes regarding single family homes that are waterfront. Depending upon ...
Boat Dock Insurance9/10/2010
  Q: Do you know of any companies that provide boat dock insurance that would cover a floating personal ...
  A: I apologize for the delay in my response. I was out of touch for the weekend. There are very few ...
Car damaged while in at shop9/8/2010
  Q: I dropped my car off at a business to have some metal fabrications done to it. I told the guy not to ...
  A: I'm sorry to hear about your car. The first course of action is to notify the shop owner. His ...
Mold damage9/2/2010
  Q: I own a condo in Gulfport fl, the unit above me had a leak in their air conditioner unit which ...
  A: William, Welcome to the joys of living in a condo. I don't mean that to be a smart comment, ...
Condominium Association Master Policy9/2/2010
  Q: I live in a condominium in Florida. I had a hidden water leak inside my wall which resulted in ...
  A: The association is responsible for the full $7,500. FL Statute is clear that the deductible is a ...
Mold damage8/31/2010
  Q: I own a condo in Gulfport fl, the unit above me had a leak in their air conditioner unit which ...
  A: Unfortunately for your association, they are wrong. Any damage to the drywall and anything inside ...
p&c license from previous job8/31/2010
  Q: I worked at a major insurance company who, at hiring, paid for the training, testing and licensing ...
  A: As in other states, in Michigan you are the licensee no matter who paid for the training, testing, ...
Leak damage: negligence vs. sudden and accidental8/31/2010
  Q: I live in a two-story condo unit in San Diego, California. At 8 AM on Saturday, my downstairs ...
  A: Unfortunately, while living in condo is much simpler and easy in some respects, when it comes to ...
Condo water damage, follow-up question8/28/2010
  Q: In Florida, I have a condo on the 3rd floor and had water leakage in the wall between bathrooms of ...
  A: No bother at all...I'm on here to answer your questions. It doesn't matter where the plumbing ...
Condo water damage8/27/2010
  Q: In Florida, I have a condo on the 3rd floor and had water leakage in the wall between bathrooms of ...
  A: You're questions and your situation are not uncommon. Unfortunately, condo boards and management ...
Water damage-neglect8/20/2010
  Q: My Condo is in the FL Keys..20 units, 4 quadrangle townhouses per bldg. Our air handlers are in ...
  A: I like the fact that most of the residents have faithfully maintained their systems and have taken ...
stored property insurance8/17/2010
  Q: i occupied a storage unit for the past year or so. Last july it was burglurized and property ...
  A: It's not uncommon for a company to require proof of items when adjusting personal property claims. ...
Water Damage & Mold Remediation8/17/2010
  Q: Who is responsible for water line repair, dry wall replacement and mold remediation in my condo? A ...
  A: FL Statute is very clear that, when it comes to insurance-related losses, the association is ...
P&C Starting a new agency/ Typical Commissions8/12/2010
  Q: I am a new P&C agent with a 2-20 license. My goal is to have my own agency one day. However, since I ...
  A: I'm a firm believer in the independent agency model. I actually started my career as an exclusive ...
P&C Starting a new agency/ Typical Commissions8/10/2010
  Q: I am a new P&C agent with a 2-20 license. My goal is to have my own agency one day. However, since I ...
  A: Producer compensation has always been an issue for all agencies. 30% new and renewal is not a bad ...
Re: Water damage from upstairs condo unit8/9/2010
  Q: I live in 3-story condo in Long Beach, CA and the upstairs unit's water heater pipe leaked into my ...
  A: Sounds like you have been through quite the fiasco! It's not unusual to find that your Unit Owner ...
dry wall repair8/9/2010
  Q: My bathroom wall had a leak and water damaged downstairs neighbor. My insurance will pay for my ...
  A: The condo association is responsible for repairing the drywall and new studs regardless of where ...
ceiling cutout7/26/2010
  Q: Damage to my ceiling is not fault of upstairs neighbor. Plumber had to cut a large square out of my ...
  A: I apologize...I didn't realize you were in FL. FL Statute 718.111(11) definitely makes the ...
HIRING CONTRACTOR, UNLICENSED AND BONDED, CONDO REPAIR7/25/2010
  Q: I am an owner of a lower level condo in a 4 unit building in Washington state. Last winter there was ...
  A: If the association is responsible for the repairs and they choose to use an unlicensed contractor, ...
ceiling cutout7/24/2010
  Q: Damage to my ceiling is not fault of upstairs neighbor. Plumber had to cut a large square out of my ...
  A: Hey Barbara, Since the hole had to be cut to make repairs that the association is responsible for, ...
General Liability Insurance versus Workman's Compensation7/16/2010
  Q: I live in a condominium in South Florida. The Association has in place a General Liability policy. ...
  A: Please accept my apology for the delay in my response. I was traveling between conferences in Ft. ...
Condo liability7/14/2010
  Q: My upstairs neighbor's hot water heater sprung a leak and caused considerable damage to my condo. I ...
  A: Unfortunately, the association president and maintenance man are not a judge and jury. Only the ...
Condo water damage7/14/2010
  Q: Our condos have the air-handler in our attic. They need to be maintained approx. 2X/yr. by pouring ...
  A: In FL, condo laws govern insurance claims but the maintenance is governed by the Declaration of ...
Should a new independent agent sign up with an MGA/BGA?7/14/2010
  Q: If an Agent or Agency producer wishes to move from Captive to independent agency. What are the pros ...
  A: Hey Eddie, The main thing to remember when using an MGA or BGA is that you don't have binding ...
Business Auto7/8/2010
  Q: Situation: An employee driving a company-owned vehicle is involved in an accident. The claimant sues ...
  A: One thing you should always remember, underwriters can tell you anything they want, but at claim ...
Business Auto7/8/2010
  Q: Situation: An employee driving a company-owned vehicle is involved in an accident. The claimant sues ...
  A: If the employee is driving a company owned vehicle, the Business Auto Coverage Form would ...
Payment and Performance bond coverage7/7/2010
  Q: I'm new to this and was wondering what the proper terminology was to ask about someone insuring a ...
  A: Typically, financial instruments, such as cashier's checks or money orders, are protected by a Lost ...
Homeowner Insurance Claim question about roof6/29/2010
  Q: Are lifted shingles covered on a homeowners policy due to a large hail storm with very strong winds? ...
  A: As long as your policy includes coverage for windstorm...which it should...there should not be a ...
cleanup after repairs6/27/2010
  Q: I had water damage on the rear wall of 3 floors of my townhouse requiring drywall removal and ...
  A: No need to apologize...but you're right...this is a long question! LOL I'll put my answers in the ...
lexus rx300 damage6/21/2010
  Q: I parked my car on driveway and from the 3rd floor my neighor dropped the air conditioner(Ac) on my ...
  A: Sorry to hear about the damage to your car. The person to whom the apartment is leased should be ...
Condo and water from within the wall6/18/2010
  Q: this is the third time that I am having this same issue with pipes breaking behind the wall and ...
  A: In accordance with FL Statute 718.111, the issues you are having are the responsibility of the ...
cleanup after repairs6/17/2010
  Q: I had water damage on the rear wall of 3 floors of my townhouse requiring drywall removal and ...
  A: I would expect the insurance company to pay for the cleaning as part of the repair. If they feel ...
Home/House Insurance6/1/2010
  Q: What should a homeowner know about homeowner's insurance before he insures his home? I most likely ...
  A: I think the most important thing is to find a good agent. I would define that as an agent that is ...
Tornado Damage5/28/2010
  Q: We have a hunting camp which has a Mississippi address. Our homeowners policy is written in ...
  A: I'm not an attorney, but I would think the Statute of Limitations in Mississippi would apply since ...
water damage to my condo5/19/2010
  Q: Never knew there was such a website as this very impressed w/ your bio & would greatly appreciate ...
  A: Sorry for the delay in responding. I've been tied up in off-site meetings. Thank you for the ...
condo water issues5/12/2010
  Q: We own a condo in Florida. In the spring of 2009, a condo neighbor above and adjacent to our unit ...
  A: Dave, Let me address your last comment first. No-fault in FL only applies to injuries sustained in ...
condo water issues5/11/2010
  Q: We own a condo in Florida. In the spring of 2009, a condo neighbor above and adjacent to our unit ...
  A: Dave, I'm sorry you are having these issues. I'll try to address them as you have them listed ...
Condo Insurance Claim5/8/2010
  Q: I own the upstairs condo unit in 4 unit building. I currently have a unit owner's condo insurance ...
  A: Tom, Generally, they rely upon the honesty of the insured. They may ask for a copy of a lease ...
Condo Insurance Claim5/7/2010
  Q: I own the upstairs condo unit in 4 unit building. I currently have a unit owner's condo insurance ...
  A: I know this must be very stressful for you. In FL, a lot of the domestic carriers have endorsements ...
home insurance4/25/2010
  Q: i have owned a particular home for 6-7 years now. recently, i had some racoon damage and the ...
  A: I'm sorry to hear about your roof situation. Unfortunately, this is not a loss that would be ...
water damage to unit below me (florida)4/18/2010
  Q: I live second floor in a four story condo. Owner below me claims mold, drywall damage etc. in his ...
  A: Your question is more of a legal issue rather than insurance so I am not really qualified to answer. ...
FL's Condo Ins Mandate:"Special Assess Coverage"4/10/2010
  Q: My FL condo is owned by my FL corporation which is owned strictly by my wife and myself. The LTD is ...
  A: There should be no reason why you can't get the proper coverage. When a unit is deeded to an LLC or ...
Fire Sprinkler system4/8/2010
  Q: Who is responsible for paying for a leak in a fire sprinkler system? The owner or tenant of an ...
  A: Jim, Unless the tenant causes the leak, the owner should be responsible for the damage to the ...
Garage Policies3/31/2010
  Q: My insured's employees's park in a vacant lot next to his new car dealership. He does not own the ...
  A: The answer to your question is really dependent upon who is injured. If this is an employee that is ...
water main leak in a condo line3/30/2010
  Q: I live in CO and own a townhome-style condominium. A leak occured somewhere outside my unit, ...
  A: The first place to look would be in the condo documents to see who is responsible for maintaining ...
Water Leak3/29/2010
  Q: I own a condo in Fort Myers, FL that had a water leak which caused damage to the unit below mine. ...
  A: I'm very surprised that the other unit owner's company is coming back against you if this is a ...
plumbing3/26/2010
  Q: I have a second floor unit. My neighbor beneath me experienced a leak from his ceiling which it ...
  A: Frank, The Statute will negate anything in your condo documents when it comes to an ...
plumbing3/25/2010
  Q: I have a second floor unit. My neighbor beneath me experienced a leak from his ceiling which it ...
  A: The Statute that deals with insurance and responsibilities is 718.111(11). Here are the primary ...
plumbing3/25/2010
  Q: I have a second floor unit. My neighbor beneath me experienced a leak from his ceiling which it ...
  A: You didn't mention what state you're in. There's no doubt that if you are in FL the association is ...
Who is Responsible for Water Leak Damage to Condo Below Mine3/23/2010
  Q: Recently an undercabinet mounted water filtration system in my condo unit (tenant occupied) leaked. ...
  A: The FL Statute places the responsibility of the repairs to the drywall on the Association and the ...
code insurance3/17/2010
  Q: I had extensive damage to my home during hurricane wilma. It took the insurance company 2 years to ...
  A: Given the fact that your time is growing very short, you need to take immediate action. Most ...
Sorry, another water question3/16/2010
  Q: OK, I've read the statutes and I'm confused. In a Florida condo, the upstairs neighbor's water line ...
  A: Most condo questions are water-related so they don't bother me. Whether the elevator lobby is your ...
CRM Designation3/10/2010
  Q: Jay- I see you have the CRM designation, and I am interested in working towards it myself. I wanted ...
  A: The CRM program is an excellent one in my personal opinion. I learned a lot in all the classes and ...
water damage in my condo caused by fire sprinkler leak3/6/2010
  Q: I own condo in Florida which had water damage caused by the fire sprinkle system leaking in the ...
  A: I'm very sorry to hear about the issues you're having. I'm going to start by dealing with what I ...
another Condo water damage claim question3/4/2010
  Q: It is wonderful. I have seen many questions about Condos and water damage but most relate to damage ...
  A: It's a real pleasure to be able to give consumers the help they need and deserve. You are ...
Water damage from toilet in above unit3/3/2010
  Q: The unit above me four months ago had a over flow that leaked down to my bathroom. Maintenence shut ...
  A: Tracy, Your Association is NOT correct. Here's what the Statute says: (j) Any portion of the ...
Water damage from toilet in above unit3/1/2010
  Q: The unit above me four months ago had a over flow that leaked down to my bathroom. Maintenence shut ...
  A: First of all, this sounds like a covered peril under most insurance policies. Based on that, the ...
subcontrator2/18/2010
  Q: I was subcontracted to do some snow plowing for my buddies business. I was in the process of ...
  A: Hey John, If he has collision coverage on his vehicle, his insurance would pay for the damage. He ...
subcontrator2/18/2010
  Q: I was subcontracted to do some snow plowing for my buddies business. I was in the process of ...
  A: Hey John, Auto liability is the coverage that applies in this situation. I'm assuming that you are ...
Damage to my home2/11/2010
  Q: On 6-22-08 a very large tree in my front yard caught fire; the wind blew the power line into it. I ...
  A: Your letters to the power company and the city makes them even more liable. There is no exclusion in ...
Damage to my home2/10/2010
  Q: On 6-22-08 a very large tree in my front yard caught fire; the wind blew the power line into it. I ...
  A: You have done all you can do. I would keep those letters going to both entities. This is your ...
who owns my stolen ring?2/9/2010
  Q: My engagement ring was stolen 3 years ago in a home burglery. The insurance company DID give me a ...
  A: Unless your jewelry was individually scheduled on your policy with a specified value for each item, ...
Condo water damage from unit above2/7/2010
  Q: Jay, Hello. I live on the first floor of an 3 story condo complex in Georgia. One day the water ...
  A: Sorry for the slow response. I was out of town for the weekend. Typically, in order for someone ...
Insurance Rates2/4/2010
  Q: I have been with Liberty Mutual for 5 years now. I have a home owners insurance and auto insurance. ...
  A: Unfortunately, since I don't sell insurance and I'm not located in VA, I can't really speak to the ...
Florida Condo Flood2/3/2010
  Q: I know I asked you a question earlier as to whether the drywall in my condo is covered for a ...
  A: Since the first two paragraphs in the portion of the Statute I sent you indicate that the ...
Auto Ins Personal Liability2/1/2010
  Q: The personal liability on my car insurance is $300,000 per accident and I just received a quote from ...
  A: Ed, When someone has an at-fault accident or an accident where the company has to pay out over a ...
Auto Ins Personal Liability1/31/2010
  Q: The personal liability on my car insurance is $300,000 per accident and I just received a quote from ...
  A: What you have is a choice between having a Combined Single Limit (CSL) or Split Limits. Both have ...
Condo Damage Liability1/24/2010
  Q: Jay, Hello. I live on the 4th floor of an 8 story condo complex in Florida. I did not have ...
  A: I'm sorry to hear about your loss. One of the bad things about condo life is how many people can be ...
Care Custody Control1/22/2010
  Q: Mr. Williams, I recently reviewed your response on the AllExperts website with regard to the CCC ...
  A: I agree that this is not a bailment situation and that CCC does not apply. My guess is that the ...
auto insurance1/22/2010
  Q: Two weeks ago I got hit by a lady with insurance, she gave me her information (policy #, name, phone ...
  A: Unfortunately, this is the reason why calling the police is very important. With information ...
homeowners insurance1/19/2010
  Q: Can an insurance company force you to carry estimated replacement cost, or deny you coverage if you ...
  A: The simple answer to your question is yes. Cancellation rules vary by State, but, as an example, in ...
Ice storm weight on roof & subsequent damage1/17/2010
  Q: I'm in Atlanta, GA, and we recently had a major snow/ice storm and am confused whether homeowners ...
  A: Weight of ice and snow is a covered peril in a typical HO policy. The only way to find out if your ...
Garage Coverage Symbols1/7/2010
  Q: Jay, We are having a debate regarding Symbol 30 and would appreciate an independent expert opinion. ...
  A: Russ, you are fast approaching the status of Insurance Nerd...a title which I proudly wear! ...
Garage Coverage Symbols1/6/2010
  Q: Jay, We are having a debate regarding Symbol 30 and would appreciate an independent expert opinion. ...
  A: Garage just happens to be my favorite coverage...since I first got in the business 30+ years ago! ...
Damage to truck1/6/2010
  Q: I carry 500 ded on Comp Ins an A off a sign was Blown off and it came down on the hood of my ...
  A: Sorry to hear about the damage to your truck. The ultimate determination of liability is up to a ...
Homeowner Ins Claim after policyholder deceased1/3/2010
  Q: My mother passed away recently - her primary home is in probate and I am the sole heir. Most ...
  A: As the executor/heir of the estate, you are certainly entitled to file a claim on behalf of the ...
How to make money with a P&C liscense12/30/2009
  Q: I have my P%26C. I have been in the business for only 3 months now. I cannot afford to pay my bills ...
  A: It sounds to me like you are on straight commission income. Many agencies start new producers off ...
Boiler Water12/29/2009
  Q: My wife and I have been married for 7 months now, of which we have spent them living in an ...
  A: I'm very sorry to hear about your water damage loss. It's bad enough any time of the year, but ...
Water Damage12/22/2009
  Q: I work for a remediation company, and we have a question about who is responsible for the drying ...
  A: The way I see it, the association should bear the expense because the most significant damage will ...
Water Damage12/22/2009
  Q: I work for a remediation company, and we have a question about who is responsible for the drying ...
  A: I know there is a lot of contention regarding drywall. Unfortunately most of it is the result of ...
FIRE- LOSSES OF PERSONAL PROPERTY12/19/2009
  Q: I had a recent loss due to a fire, in 2 outbuildings. They came out and the buildings were a total ...
  A: I'm sorry to hear about your loss. Depending upon how you had your policy set up, it's very ...
Duty of Cooperation12/8/2009
  Q: How do CGL Insurers typically proceed when a third party claim (and lawsuit) is brought against an ...
  A: Hey Michael, The reservation of rights letter is sent to the insured's last known address. It is ...
Duty of Cooperation12/8/2009
  Q: How do CGL Insurers typically proceed when a third party claim (and lawsuit) is brought against an ...
  A: When a carrier is having difficulty locating the insured, the first thing they do is issue a ...
Condo Property Management Liability12/7/2009
  Q: I live in a condominium complex and my father is the property manager. I am looking to build a small ...
  A: I typed a complete answer to your follow up question yesterday afternoon but I guess I forgot to hit ...
Condo Property Management Liability12/7/2009
  Q: I live in a condominium complex and my father is the property manager. I am looking to build a small ...
  A: As an avid skateboarder and surfer in my younger days, I can understand the desire to have some ...
Lapse in coverage - filing claim12/4/2009
  Q: We've had Statefarm Homeowners on our residence since 1997. We recently got a letter from our ...
  A: Mrs. B, Your roofer must be referring to a GA Statute of Limitations. I would highly recommend ...
Lapse in coverage - filing claim12/3/2009
  Q: We've had Statefarm Homeowners on our residence since 1997. We recently got a letter from our ...
  A: B, Laws regarding Mortgagees and insurance in escrow vary from state to state. In FL, where I ...
Condo Asso. liability12/1/2009
  Q: my ground floor condo unit in Naples was just flooded from and outside main sewer line that was ...
  A: Sounds like you have quite a mess. If this is a loss that's covered by insurance, you would be ...
Policy type11/30/2009
  Q: Can you tell me what is the difference between claims made / occurence based / and claims paid ...
  A: I'll try to simplify this answer as much as possible. A claims-made policy covers claims that occur ...
becoming affiliated with an insurance company11/29/2009
  Q: My question is... once becoming licensed, etc., how do I find out how to become affiliated with ...
  A: One thing I've learned in all my years is that my kids probably know much more than I do...LOL. One ...
becoming affiliated with an insurance company11/27/2009
  Q: My question is... once becoming licensed, etc., how do I find out how to become affiliated with ...
  A: As a newly licensed person, getting a direct contract with insurance companies is very difficult. ...
Rental property coverage - multiple states11/27/2009
  Q: I am trying to understand how to go about getting coverage on a couple of homes I own. I purchased a ...
  A: In the "old days" it was easy to find a company that would just endorse additional locations on to ...
coverage neded11/21/2009
  Q: I have recently purchased a U-haul truck that i will be using to move my family. My ins. agent ...
  A: I'd be curious to know how your agent would advise you to insure the truck. You don't have to have ...
Personal Property Foster Children11/18/2009
  Q: A client of mine suffered a fire. The client had several foster children living in the home at the ...
  A: First of all, I think the company would be out of their mind to may a check payable to the case ...
Water Damage FL Condo11/18/2009
  Q: Not sure if the question I asked went through to you.. so here I go again. I own a condo in FL. The ...
  A: Leah, The Statute refers to whose responsibility it is to insure specific items. It really does ...
Water Damage FL Condo11/18/2009
  Q: Not sure if the question I asked went through to you.. so here I go again. I own a condo in FL. The ...
  A: This is only my personal opinion because I am not a lawyer. I think lawyers have a tendency to send ...
Water Damage FL Condo11/17/2009
  Q: Not sure if the question I asked went through to you.. so here I go again. I own a condo in FL. The ...
  A: I did get your question earlier but I'd rather get it twice than not get it at all. Your neighbor ...
Neighbor's tree fell11/15/2009
  Q: I hope that you're able to answer this question.About 1 1/2wks ago I noticed that a big tree on my ...
  A: I'm sorry to hear about your loss. Trees are always a real problem from an insurance standpoint. ...
First year11/11/2009
  Q: I am new to insurance business after career change at 45........We live in the south ina town with ...
  A: I think you've done well for your first year in this crazy business. Planning is always ...
Auto insurance11/6/2009
  Q: A vehicle is registered under my name but i do not drive the vehicle at all. My mother has a valid ...
  A: Most insurance companies will only insure the vehicle in the name of the person to whom it is ...
Association Liability11/5/2009
  Q: We own and live in a condo in FL. We recently had a problem with water leaking from our shower into ...
  A: Please accept my apology for not getting back to you yesterday. I highly recommend that the unit ...
Care Custody control11/4/2009
  Q: I have a Contractor who installed cabinets in a business office, the office copy machine was in the ...
  A: The CCC exclusion should only apply to that part of the premises that the insured is actually ...
Community Dock Insurance11/2/2009
  Q: WE have a multifamily floating dock attached to a community common waterfront lot. It is an ...
  A: Hey Mike, Liability should be the least of your coverage worries. Liability coverage for ...
Home builders product statue of limitiation homeownersproperty new home roofing defect10/23/2009
  Q: I've been dealing with my home warranty company since June of this year regarding a water leakage in ...
  A: I'm sorry to hear about your problem. Unfortunately, I think what you really need is some legal ...
Toilet malfunction10/22/2009
  Q: We just bought a home 2 years ago. Sunday we were gone all day and we came home the how was ...
  A: This is typically a covered loss. Normally, it's a malfunction of the parts inside the tank. The ...
H06 policy in Maryland10/20/2009
  Q: Can you please explain what an h06 policy means. There is some new condo association law for ...
  A: HO-6 is another name for a Condominium Unit Owners Policy. It's a policy that is in the Homeowners ...
home insurance claim payout method10/18/2009
  Q: In the case of total loss of home, say by fire, what is the 'normal' method of payout with ...
  A: The typical settlement method for the structure is replacement cost. That means the cost to rebuild ...
Water Damage - Who is responsible10/14/2009
  Q: I have a 1st floor condo unit. The refrigerator water line in the 3rd floor unit directly above me ...
  A: Every time I get a question like this it just confirms all the reasons why I don't live in a condo. ...
Bathtub wall and drywall...who pays?10/13/2009
  Q: I own a condominium in Washington state. Recently I discoverd that the protective wall inside the ...
  A: I'm sorry to hear about your issue. Unfortunately, what you are experiencing is a "wear and tear" ...
Use of Hail Damage Payout10/13/2009
  Q: We live in the state of Wisconsin and my question has to do with a hail damage claim. There was a ...
  A: Hey Mark, I'm going to preface my answer with the disclaimer that I'm not an attorney or a licensed ...
auto accident10/12/2009
  Q: I live in Colorado and was in an auto accident where the other person was deemed 100% at faul, the ...
  A: I'm sorry to hear about your situation. I'm not familiar with autosource, but I've never known a ...
Commercial Liability10/6/2009
  Q: I am currently trying to find a general liability policy for my husband. He is negotiating a ...
  A: There are two acceptable ways to insure an auto repair operation. The old way was to write a Garage ...
roof damage.10/6/2009
  Q: We recently had a storm that caused damage to our roof and interior. My insurance company will cover ...
  A: This is the standard practice relating to roof losses...although building damage is usually paid on ...
Condo Damage10/5/2009
  Q: Mr. Williams: I own a condo in Fla. The tenant of the unit above mine overfilled her bathtub and it ...
  A: For me it is strictly a consumer service. I recommend you contact a local independent agent that ...
My Condo cause water/mold damage to vacant downstairs unit10/1/2009
  Q: I live in a 2-story condo, where my unit is upstairs and the unit below is vacant & in ...
  A: Julia. Your condo association manager couldn't be any more wrong. While the replacement of the ...
homeowner's liability9/26/2009
  Q: I own a condo unit on the 9th floor. Recently, the condo management called me up to tell me that the ...
  A: Hey Kevin, Without a doubt, they should be able to prove it came from your unit. It's not ...
homeowner's liability9/25/2009
  Q: I own a condo unit on the 9th floor. Recently, the condo management called me up to tell me that the ...
  A: Being truly liable is dependant upon whether or not you knew the HVAC drain needed to be cleaned. ...
Homeowners Insurance/Impound Account9/24/2009
  Q: My homeowners insurance was up for renewal last month and my mortgage company did not make the ...
  A: Brittany, Thanks for your patience. In FL, there is a law that makes the Mortgagee responsible if ...
718.111(11)(f) 1, 2, 3.9/23/2009
  Q: Is it your position that section 3 covers interior drywall, despite the clear language of section 1? ...
  A: You're trying to make this too difficult. I am very familiar with this statute because I've been ...
718.111(11)(f) 1, 2, 3.9/23/2009
  Q: Is it your position that section 3 covers interior drywall, despite the clear language of section 1? ...
  A: Please don't think I'm trying to be argumentative, but I clearly stated that the drywall is the ...
718.111(11)(f) 1, 2, 3.9/23/2009
  Q: Is it your position that section 3 covers interior drywall, despite the clear language of section 1?
  A: It is a fact that the association is responsible for the drywall in a condominium unit. The unit ...
condo insurance9/23/2009
  Q: I own a condo and from my understanding, the patio is considered as common area. If someone gets ...
  A: Your patio is one of those areas where both you and the association has some responsibility. I ...
CG0001 10/2001 and CG0001 12/2007 forms9/22/2009
  Q: What are the major differences between the two General Liability coverage forms? If a policy will be ...
  A: I always love it when I encounter an agent digging for policy detail and looking for changes. A lot ...
Condo Question9/17/2009
  Q: The condominium that I live in has hired a contractor (carpenter) to repair common property in the ...
  A: The Certificates are all you need. Unless you have some dangerous issues that you are aware of that ...
homeowner's insurance for estate home9/16/2009
  Q: My parents died recently with no will and left a family home. There are 13 heirs and each wants to ...
  A: My condolences about your parents. I'll preface my answer with the disclaimer that I am not an ...
H06, condominium insurance9/14/2009
  Q: I own a condominium in Tulsa, OK. Our home owner's association has decided to replace the sewer ...
  A: You're correct, that does sound a bit overstated, but then again, I'm not that familiar with the ...
Townhomes Homeowners Association etc.9/11/2009
  Q: Glad you are available again! I own one of 12 three story townhomes in a Townhomes Homeowners ...
  A: Ed, Thank you so much for the compliments in the feedback. I'm sorry I couldn't have better news ...
Townhomes Homeowners Association etc.9/10/2009
  Q: Glad you are available again! I own one of 12 three story townhomes in a Townhomes Homeowners ...
  A: I'm probably not going to be your best friend when I finish answering this question...but I probably ...
Personal Auto9/10/2009
  Q: Last Wednesday my niece who lives with us took the family car on an errand. She was involved in an ...
  A: I'm sorry to hear about your issue. There is nothing the adjust can do until they hear from the ...
10 & 10?9/3/2009
  Q: My house sustained damage in hurricane Ike here on the gulf coast. My insurance company (ASI) has ...
  A: That makes more sense. I've never heard it referred to as 10 & 10...interesting concept. I must ...
10 & 10?8/16/2009
  Q: My house sustained damage in hurricane Ike here on the gulf coast. My insurance company (ASI) has ...
  A: Mike, Thanks for your question. Please accept my sincere apologies for the delay in response. I ...
among condo owners who needs flood ins?8/15/2009
  Q: We live in a 3 story condo building on the beach. Owners on the third floor do not have flood ...
  A: Chris, I apologize that your question was missed. I had a change of emails (and jobs) and in the ...
excess flood insurance for condo association8/13/2009
  Q: Our Florida association was recently notified by Lloyds of London that the excess flood policy ...
  A: Since Lloyd's is a Surplus Lines company, the cancellation Statutes that apply do not require any ...
Condo property insurance for common areas8/11/2009
  Q: Is it mandated by Florida law that a condo association be required to purchase property insurance ...
  A: Trust me, the Statues require coverage...not to mention any unit owner mortgagee would never loan ...
car flooded at work8/5/2009
  Q: This question is for my mother who is a animal control officer and today while at work she was out ...
  A: I'm sorry to hear about your mother's car. It's possible that the animal control office could be ...
What's covered by interior demolition?8/4/2009
  Q: My apartment building (12 units) had a major fire and my apartment susatained moderate damage. ...
  A: I'm very sorry to hear about your situation. I'm not sure I fully understand the situation. Do you ...
Car7/31/2009
  Q: My car was totaled. 2003 dodge grand caravan sport, about 97k miles, good to great condition. I had ...
  A: Mr. Doe, Thanks for your question. I'll be very honest and tell you that this is not a question I ...
Home insurance with Farmers, American Modern Insurance Group, or American Family Insurance Group any advice?7/29/2009
  Q: I am shopping for home insurance and all of the above came in at about the same rates and i can't ...
  A: I would recommend contacting your State Insurance Department regarding each of these companies. They ...
Friend damaged property7/28/2009
  Q: Last night we had some friends over our children were playing Wii (video game system). Our friends ...
  A: Unfortunately, the quick answer to your question is "yes". If your friend had a renter's policy, ...
Fallen Tree Car Damage7/27/2009
  Q: Good Afternoon, Heavy tree parts fell on my car and two others yesterday. I live in a small town ...
  A: I'm sorry to hear about the damage to your car. Typically, in situations like this you must rely on ...
Homeowners insurance7/26/2009
  Q: We had a devastating fire that resulted in a total loss of our home and all of our belongings. We ...
  A: I'm sorry to hear about your loss. I've been involved in devastating fires like this and I know that ...
Homeowners Insurance7/23/2009
  Q: My son who lives in Minnesota, purchased a home for me to live in. The home is in the state of ...
  A: While the ultimate answer is up to the company that writes the coverage, I see no reason why a ...
towing company liability for stolen laptop7/21/2009
  Q: My son (not at fault) was involved in an auto accident in California. He lives in Indiana. The ...
  A: In most states, in order for a towing company to get into rotation, they must carry proper ...
CGL7/13/2009
  Q: Good morning, Jay. I am trying to find a comparison bewtteen the CG 00 01 7/98 vs. 10/01 editions. ...
  A: Unfortunately I don't have anything specific to your question. You might try IRMI (Internantional ...
Stolen diamond ring7/9/2009
  Q: My question is this my ring is covered on homeowners and since my ring was stolen I have come to ...
  A: In many states, what your jeweler did is completely illegal. Also, selling insurance without a ...
townhouse insurance7/4/2009
  Q: I am on cloud nine having purchased my first townhouse in West Palm Beach, fl. Even sweeter is the ...
  A: Congratulations! The first thing we need to decide is whether this is truly a townhouse or is it ...
Homeowners insurance lapse7/2/2009
  Q: I have a situation that is worrisome to me. In early 2008, my wife and I both lost our jobs within ...
  A: TBone, I'm sorry to hear about your situation, but I'm glad to know that at least you have not lost ...
Spilled Paint in auto6/30/2009
  Q: I bought a can of paint at Walmart in which they had to mix. The paint spilled all over the inside ...
  A: I've purchased lots of paint over the years and some of it has rolled around my vehicle...but never ...
Workers insurance6/25/2009
  Q: I have got a quote from a contractor who runs a family owned business with 2 workers. I need two ...
  A: I think you can rest easily in this situation. Most states do not recognize individuals hiring ...
Tree fell on visitors car6/24/2009
  Q: I have a good one. My husband was doing a friend a favor and helping them fix their car. They were ...
  A: Isn't that always the way it is...you try to do something nice for someone and then they try to take ...
Homeowners Insurance Cancellation6/22/2009
  Q: We have been notified by our insurance company of 25+ years that they are cancelling our policy due ...
  A: Unfortunately, the company can non-renew even if it was just one claim. I would agree with you that ...
Auto Insurance6/18/2009
  Q: My son was driving my car and was in a car accident where the other party received a ticket for ...
  A: Sounds like a feeble attempt by the other insurance company to scare you into accepting blame for ...
Car fire and property damage6/17/2009
  Q: About a month ago my car randomly caught fire while parked in the parking lot behind my apartment. ...
  A: Sorry for the delay in my response. I was out of town and did not have internet access. In my ...
Fl 718.1116/15/2009
  Q: I have a condo in Lake Worth Florida. I am on the ground floor and the unit on the fifth floor had ...
  A: Chris, I apologize for the delay in responding. I am currently on the road so I'm responding from ...
Fallen trees6/15/2009
  Q: Our backyard backs up to a large treed lot, the owners of which we have never met. There has been a ...
  A: I hate to say this, but it would have been better if the tree had landed at least on the deck. If it ...
Mobile home Park Responsibilities6/15/2009
  Q: To: Jay K Williams AAI, AIP, CIC, CRM Date: June 15, 2009 RE: Mobile Home Park ...
  A: This lady is very blessed to have a good friend like you. I'm not really sure who would be ...
CG22686/12/2009
  Q: What was the intent of this form when it was introduced? What is the rate basis for the form?
  A: Excellent question! It's always wonderful for an insurance nerd like me to get a question like this. ...
Pending homeowners insurance lapse.6/11/2009
  Q: My homeowners insurance is to be cancelled on 6/20/09 due to non-payment of premiums by my mortgage ...
  A: I find it interesting that the current mortgage company is refusing to pay the premium. By letting ...
homeowner negligence6/10/2009
  Q: I recently had a leak in my condo unit in Dallas, TX, which is downstairs, but it originated from ...
  A: If it doesn't cost anything, I'd let him come look at it. He's just going to verify what you've ...
Water damage to first floor condo6/10/2009
  Q: My condo is located on a second floor. It is currently vacant. Over the weekend the water supply ...
  A: JP, Typically, in this situation, if it is a sudden and accidental leak you probably would not be ...
becoming an insurance agent6/10/2009
  Q: I would like to become a property and casualty insurance agent. I have absolutely no experience in ...
  A: I've been a licensed agent here in FL for over 30 years...while I got here by accident, I wouldn't ...
homeowner negligence6/10/2009
  Q: I recently had a leak in my condo unit in Dallas, TX, which is downstairs, but it originated from ...
  A: Hey Michael, That's quite an incredible picture! Since I'm not a lawyer, I cannot speak to how ...
Auto coverage and Policy for Adult Child6/7/2009
  Q: If MY car is titled to me but my 22 year old son drives it, is employed, lives outside of my home, ...
  A: If the car is titled in your name, then it should be insured in your name. Your son should be listed ...
insurance regulations6/4/2009
  Q: I hope you can help. We were denied a claim from our contractors insurance company regarding the ...
  A: I'm very sorry to hear about your situation. It's situations like this that give the insurance ...
Appointments6/4/2009
  Q: I am newly licensed agent in Florida and wanted to know what are the requirements for an independent ...
  A: As part of their statutorily required process, all companies must run a background check prior to ...
Homeowner's death impact on homeowner policy6/2/2009
  Q: Home occupied by family members and homeowner died; property was held by owner in a grantor's trust ...
  A: You're quite welcome. I try to get these out as quickly as I can...sometimes it takes me a little ...
Homeowner's death impact on homeowner policy6/2/2009
  Q: Home occupied by family members and homeowner died; property was held by owner in a grantor's trust ...
  A: Underwriting guidelines will vary by company, but I will deal with the industry standard in ...
89 chevy van custom with lots of upgrades6/1/2009
  Q: I was recently involved in an accident. I was hit from behind while stopped on I 95. I have a ...
  A: I'm not clear as to whose insurance company you are referring to in your question so I'll try to ...
Whos insurance co is responsible5/31/2009
  Q: Rented a space in a private campground. Severe wind storm. Two trees crushed my house trailer. ...
  A: Unfortunately, unless the trees were rotten and should've been cut down but the campground didn't ...
ACV - REPLACMENT & DEPRECTION5/30/2009
  Q: I have a total replacement value property policy. Major water damage that I fought for 6 months to ...
  A: The "hold back" that the insurance company made is quite normal. Your policy pays replacement cost, ...
Water Damage to Our Condo5/26/2009
  Q: While repairing our wallboard and painting due to damage from a tropical storm last August, during a ...
  A: I will preface my response with the disclaimer that I am not an attorney so any legal-related issues ...
Insurance Appraisals5/26/2009
  Q: I am a property manager of a Condominium Association. We were in need of an updated Insurance ...
  A: Unfortunately, the term "insurance appraisal" is not defined in the Statute. As such, it's really ...
Garage Liability5/20/2009
  Q: I'm trying to insure someone that is contracted as a mobile mechanic to do repairs in customers ...
  A: If I were an underwriter, I would probably prefer to write this type of risk using a CGL and BAC ...
Tenant move out damage5/17/2009
  Q: Tenant sold business, broke lease and moved out. New owner came in held auction to sell the ...
  A: in that case, the landlord needs to have the auctioneer file a liability claim. If he refuses, the ...
Homeowner insurance and use of property by school groups5/17/2009
  Q: My husband and I live on about 40 acres, mostly wooded, in an area that is under a lot of ...
  A: I commend you all for what you are doing and I think it sounds like a wonderful program! Unless ...
Tenant move out damage5/16/2009
  Q: Tenant sold business, broke lease and moved out. New owner came in held auction to sell the ...
  A: I'm not real clear as to who allowed the buyers to come in. If it was the landlord, then I certainly ...
non admitted carriers5/11/2009
  Q: IN California why do some non admitted carriers create insurance brokerage firms to conduct ...
  A: That's exactly my point. Since Western Risk is wholly owned by Lex, they don't pay any $$ to the ...
non admitted carriers5/11/2009
  Q: IN California why do some non admitted carriers create insurance brokerage firms to conduct ...
  A: Actually, Lexington does that in many areas. In Florida, we have Florida Risk Specialists which is ...
Townhome insurance5/8/2009
  Q: I live in Florida and just discovered I live in a townhouse, not a condominium; however, my ...
  A: Hey Frank, Your bylaws have created what we call a "contractual risk transfer"...meaning that you ...
Townhome insurance5/7/2009
  Q: I live in Florida and just discovered I live in a townhouse, not a condominium; however, my ...
  A: In my opinion, you have a huge mess here. Since your setup there is NOT a condominium, there are no ...
FL Southern Area water Damage to Unit Below5/6/2009
  Q: I had a renter in my condo in south east FL Area. The shower valve for the hot water in tub in ...
  A: The last time I checked, the decision as to whether someone was negligent was left up to the courts, ...
Trpuble getting home owners insurance5/4/2009
  Q: In August of last year we had a house fire that was declared on the fire marshals report as ...
  A: I'm sorry to hear about your situation. You should be able to get the full claim report from ...
comm gen liability - non licensed5/2/2009
  Q: I am in California and just wrote a check for a commercial general liability policy . When I ...
  A: The company your agent is placing you with is approved to do business in California, but is not an ...
Starting a P&C agency4/25/2009
  Q: I have been in the working with all lines of insurance and financial planning for the past 16 years. ...
  A: My first recommendation is to contact your state's Independent Insurance Agents and Brokers of ...
P&C Question from just starting up insurance representative4/24/2009
  Q: okay first , what types of companys can I quote for a commercial policy? I want to start small but I ...
  A: My first recommendation is to contact your state's Independent Insurance Agents and Brokers of ...
FL condo toilet leak4/19/2009
  Q: In your answer to Wendy, you said: "I'm at a slight disadvantage because I am not familiar with NY ...
  A: Hey Pat, LOL...that's good reading for those nights when you have trouble falling asleep! ...
Hit and run fatality4/18/2009
  Q: My daughter was killed as she was crossing the street (not in the crosswalk) by a hit and run ...
  A: I'm very sorry for your loss. As a father and a grandfather, my heart breaks for you. Some of what ...
FL condo toilet leak4/17/2009
  Q: In your answer to Wendy, you said: "I'm at a slight disadvantage because I am not familiar with NY ...
  A: Condo laws relating to insurance are in Florida Statute 718.111(11). Here is a link to that ...
Downward trend in claims-restoration work4/15/2009
  Q: I work for a emregency restoration company in the Pittsburgh area. Lately the company I work for has ...
  A: You might be able to find that kind of data from the Insurance Information Institute. They usually ...
Water Damage from Unit Above me4/14/2009
  Q: I own a condominium unit in South Florida and am covered by my own homeowner's insurance. Recently, ...
  A: I can tell you that your insurance company probably could not recover your deductible for you if the ...
Type of policy needed4/14/2009
  Q: Jay, I am in the process of opening a mobile RV repair service. Trying to determine what type of ...
  A: You should contact a local independent agent in your area...you may already do business with one. ...
Tree fell on my car4/8/2009
  Q: I live in senior housing, a tree fell on my car in this parking lot,it sprung front and back doors ...
  A: I'm sorry to hear about your unfortunate incident. Unfortunately, unless the tree was in danger of ...
Condo commom area water pipe damage4/2/2009
  Q: I read some of your previous answers and I hope with your knowledge in this area you can help me ...
  A: I'm telling you, the more condo questions I deal with, the more I know I will never own one! I feel ...
tree trimmers insurance4/1/2009
  Q: I own a small tree trimming service. I've been getting more request for insurance. I looked into it ...
  A: Howard, I'm sorry you took my answer the wrong way and that you may have an incorrect ...
Water damage to the condo unit below4/1/2009
  Q: I discovered this site while researching for information on my liability of a recent water leak that ...
  A: Ah...the joys of owning a condo! Most of the time they are much less hassle from a maintenance ...
tree trimmers insurance3/31/2009
  Q: I own a small tree trimming service. I've been getting more request for insurance. I looked into it ...
  A: Unfortunately I'm not sure what your question is. If you are looking for prices, you need to ...
pipe burst under foundation3/31/2009
  Q: A couple of days ago I noticed water streaming out in a garden that is close to my house foundation. ...
  A: I'm sorry to hear about your water issue. If the pipe burst because of wear and tear, I could ...
homeowners HO53/30/2009
  Q: I just received my renewal notice for my HO insurance. I noticed the premium was based on the ...
  A: It's very easy to get confused about insurable values with all the other values that you are aware ...
claim on truck3/29/2009
  Q: How do i find out if my boss got payeed for a septic tank pumping truck that he let me park at his ...
  A: I'm going to assume that you owned the truck. When a vehicle is a total loss, in order for payment ...
cancelled homeowners insurance3/27/2009
  Q: Our daughter's homeowner's insurance is not going to be renewed by the company. There was a ...
  A: Since the incident was paid by the homeowners policy, that was the policy with the adverse claims ...
cancelled homeowners insurance3/23/2009
  Q: Our daughter's homeowner's insurance is not going to be renewed by the company. There was a ...
  A: I apologize for the delay in my response. Somehow I missed answering your question. Your question ...
Ghost Policy3/22/2009
  Q: My father-in-law is self-employed; has trucking company with 2 tractor trailers; son-in-law drives ...
  A: I can understand your concern. That being said, signing a contract does not make someone an ...
Sheet rock in insurance3/20/2009
  Q: I Hope you can help. My sister and I want to buy a villa/condo in Venice Florida. We want to form ...
  A: I'm not sure what "sheet rock insurance" is. That's a new term for me and I've been doing this for ...
Condo Inusrance & Liability.3/19/2009
  Q: ~feel free to repost and remove from question board... What a fantastic site you have - I believe ...
  A: You're quite welcome. I try to get to these as quickly as I can...some days I'm a little quicker ...
Condo Inusrance & Liability.3/19/2009
  Q: ~feel free to repost and remove from question board... What a fantastic site you have - I believe ...
  A: Welcome to the joys and confusion of condo ownership! This is probably not going to be a fun ...
AUTO ACCIDENT3/18/2009
  Q: I HAD AN ACCIDENT ON FEBRUARY 14,2009. I WAS DRIVING A 2001 HONDA CIVIC THE OTHER PERSON A 2002 ...
  A: Unfortunately, until the other person's insurance company talks to their customer you will be at a ...
Mold and Water Damage to Condo Unit3/17/2009
  Q: I own a condo on the 2nd floor in a three story complex in Panama City Beach Florida. I live in ...
  A: Hey Ron, It's not uncommon for condo associations to be confused about what they are supposed to ...
Mold and Water Damage to Condo Unit3/16/2009
  Q: I own a condo on the 2nd floor in a three story complex in Panama City Beach Florida. I live in ...
  A: My first reaction comes in the form of a question. Why wasn't the association notified initially? ...
Homeowner Insurance Payment3/8/2009
  Q: I live in Maine and my home has sustained substantial damage due to ice dams. My home was build in ...
  A: Typically, insurance is set up so that someone cannot profit from the settlement, especially where ...
Property and Casualty Loss Dispute3/4/2009
  Q: Last summer 9 duplexes I owned were broken into and all the copper was taken from them. Copper ...
  A: Coinsurance came about many years ago as a result of deliberate under insuring of property values. ...
Business Income3/3/2009
  Q: Is business income coverage available only to manufacturing/mercantile risks? Can this coverage be ...
  A: When written under the ISO commercial property rules, Business Income is available to anyone who ...
house casualty loss3/2/2009
  Q: My garage collapsed under extreme snow load. I received full reimbursement under my USAA coverage. ...
  A: I'm sorry to hear about your collapse. I guess Florida isn't a bad place to live this time of year! ...
Agency Ownership2/27/2009
  Q: I am a newly licensed P&C as well as Life and Medical agent. I would rather not be a captive agent ...
  A: Welcome to the world of insurance! I'm going to assume from your question that you have no prior ...
RCN Exclusions2/26/2009
  Q: Does the latest Florida statute regarding items excluded from hazard insurance HVAC? If so, does ...
  A: The changes to the condo statute that were effective 1/1/09 (or the renewal of the master policy, ...
Auto dealers & Repo shops2/26/2009
  Q: My question is if a car has been repossessed and taken to a repo yard before returning to the ...
  A: I would think there should be some level of responsibility since they have custody of someone else's ...
Property and Casualty Loss Dispute2/18/2009
  Q: Last summer 9 duplexes I owned were broken into and all the copper was taken from them. Copper ...
  A: You actually have a very difficult question to answer without being able to see the documentation. ...
Homeowners Ins.2/13/2009
  Q: Our front steps are starting to sink and lean, the hand railing was attached to brick on the front ...
  A: I wish I had better news for you...but typically, claims resulting from settling of the ground under ...
Mold in my condo2/11/2009
  Q: My condo is only 2 years old. I have mold on an interior wall of the master bedroom and in the ...
  A: Much of the answer to this question depends on where your condo is located. If it's in Florida, ...
homeowners policy and business on premises insurance2/5/2009
  Q: If I open a stable business on our land/property will my homeowner's policy be cancelled? We would ...
  A: I apologize for the delay in my response...I've been out of town. Unfortunately, many companies are ...
Roof damaged by hail storm1/29/2009
  Q: I live right outside of Atlanta in Monroe, Georgia. Last Spring (March & May to be exact), there ...
  A: Most states have Statutes that limit the time for filing claims on certain lines of ...
Car damage on mechanic's lot1/25/2009
  Q: I gave my mechanic my credit card number to pay the bill for some transmission work and a tie rod ...
  A: Whether or not the doors were unlocked should not make a difference. Leaving your car with your ...
Theft by volunteer personal care attendant of disabled person1/22/2009
  Q: I didn't see any postings with a question like this, so I hope it is okay to ask. In a nutshell, ...
  A: The more documentation you have, the better you are able to substantiate your values...insurance ...
Theft by volunteer personal care attendant of disabled person1/22/2009
  Q: I didn't see any postings with a question like this, so I hope it is okay to ask. In a nutshell, ...
  A: I'm very sorry to hear about your loss...especially when you were counting on people that should ...
Required to get workman's comp for self-employed person1/22/2009
  Q: I am a limousine driver that works solely for one company and drives a company car. I get paid a ...
  A: I'll preface my response with the disclaimer that I am not familiar with IL law regarding workers' ...
Water Damage in Condo1/17/2009
  Q: I have a condo in Panama City, FL. It is on the 2nd floor of a 3 floor unit. I live in Michigan ...
  A: Ron, Under current law, you are responsible for the AC unit, so that part of the cleanup is yours. ...
rims and tires1/14/2009
  Q: Would there be coverage for car tires and rims under a homeowner's policy if they were off the ...
  A: The answer to your question will vary depending on the actual policy form. There are two versions of ...
Water Damage in Condo1/13/2009
  Q: I have a condo in Panama City, FL. It is on the 2nd floor of a 3 floor unit. I live in Michigan ...
  A: I would not recommend a lawyer...he'll be the only one that comes out ahead. If you have any ...
Searching information from Lic.#1/12/2009
  Q: How if possible can we search for any information on a property insurance adjuster with the ...
  A: Here's a link that might help you. I'm not sure if adjusters will come up here but I do know that ...
Water Damage in Condo1/11/2009
  Q: I have a condo in Panama City, FL. It is on the 2nd floor of a 3 floor unit. I live in Michigan ...
  A: Ah, the joys of owning a condo! Unless the association can prove that you knew there was a problem ...
Vandalism auto1/2/2009
  Q: While staying at the JW Marriott VIllas which I had rented, my car was vandalized. The Marriott had ...
  A: This may be a little more difficult to understand but I'll do my best to simplify it as best I can. ...
Vandalism auto12/29/2008
  Q: While staying at the JW Marriott VIllas which I had rented, my car was vandalized. The Marriott had ...
  A: I apologize for the delay. I answered your question the other day but must have closed out the ...
Third party personal property damage12/28/2008
  Q: Williams: 12/27/08 Recently my neighbors underground power line failed ...
  A: I'm sorry to hear about your loss. Hopefully I can give you some ammunition to aid in your fight. ...
Insurance Claim / Contractor Estimate12/22/2008
  Q: We recently had hurricane damage and have a current insurance claim. The contractor has asked to see ...
  A: I understand your concern. The only thing I would counter that with is what if his estimate is MORE ...
Auto Insurance12/16/2008
  Q: How much insurance should I have on my car to make sure I am completely covered? In NC the minimum ...
  A: When I was on the agency side, my standard answer would be $1 more than the greatest amount you ...
Kentucky fire insurance12/11/2008
  Q: Kentucky law. My sister was purchasing a mobile home from a mobile home sales company. I then ...
  A: I'm sorry to hear about your loss. Your question is really more of a legal issue rather than an ...
coinsurance Clause12/5/2008
  Q: Can you show ramifications of having coinsurance at 125%? Thanks and what are the advantages?
  A: Since you mention 125% coinsurance, I will assume your question is relating to Business Income. ...
parked auto damaged...who is responsible12/2/2008
  Q: My husband was plowing out our Michigan Driveway 12/5/07 after a snowstorm. He was working for cash ...
  A: Unfortunately, since the vehicle that caused the damage was a company vehicle, the insurance that ...
Insuring a roadside assistance company12/2/2008
  Q: I am starting a roadside assistance company that will be serving as a subcontractor for companies ...
  A: Certainly, the on-hook coverage does not apply since you will not be doing any towing. However, ...
registering boyfriend's car under my name --liability/implications11/25/2008
  Q: I live in Ca. My boyfriend wants to buy a car and register in it my name as he has outstanding debt ...
  A: This is something you should probably check with your agent about. Some companies have restrictions ...
registering boyfriend's car under my name --liability/implications11/24/2008
  Q: I live in Ca. My boyfriend wants to buy a car and register in it my name as he has outstanding debt ...
  A: I'm not sure what the legal ramifications would be so you may want to ask someone in the legal field ...
liability for act of a minor11/22/2008
  Q: Our 8 year old son hit an LCD TV at our friends' house and broke the screen. The TV was bought less ...
  A: Unless you have a spare $1,400 sitting around that you have nothing else to do with, I would file ...
homeowners insurance11/22/2008
  Q: Sept we had a huge storm which resulted in a power surge to my home. i lost everything that was ...
  A: I'm sorry to hear about your power surge problem. Unfortunately, the fact that the home was not ...
Condo Insurance11/18/2008
  Q: 11/18/08 Dear Jay, I have just been notified by my condo association of the changes made to condo ...
  A: I just happen to be in Miami this week. Go to www.faia.com. In the upper right corner you'll aee a ...
Condo Insurance11/18/2008
  Q: 11/18/08 Dear Jay, I have just been notified by my condo association of the changes made to condo ...
  A: Welcome to the world of condo living in FL! Let me start by telling you not to fret too much over ...
Florida License Suspension11/18/2008
  Q: While delivering blood in a blood bank vehicle, I had a minor accident in stop and go traffic on the ...
  A: I'm very sorry to hear about your situation. Unfortunately, your question is more of a legal nature ...
General Liability vs Garage Liability11/17/2008
  Q: If you have a tire dealer with installation services as well as small auto repair work, is it best ...
  A: The major part of your decision will probably be determined by the carrier. About five years ...
Homeowners Policy & LLC11/14/2008
  Q: We have a rental home owned by an LLC - financing is in our personal names. Our bank wants the ...
  A: Your bank is probably trying to comply with Federal lending laws. There could be legal ramifications ...
insurance settlement11/13/2008
  Q: We had severe wind damage to our barn, out building & home roof. The insurance company is issuing a ...
  A: I'm sorry to hear about your wind loss. Since the policy protects the interest of the mortgagees as ...
Leasing Beach Property, Insurnace needed11/6/2008
  Q: I am trying to lease a vacant lot at the beach from the owner. I would be parking a travel trailer ...
  A: Some companies will let you add this to your current policy as an additional location to which ...
California HOA Board11/5/2008
  Q: Can you tell me please, if there is a California state equivalent to the Flordia Department of ...
  A: I've checked with some contacts in CA. While there are some detailed provisions in the CA civil ...
Renters Insurance on Home with Problems11/4/2008
  Q: I would like to get renters insurance in WA state but our rental has some electrical problems that ...
  A: I'm not really sure that I'm understanding your question. You refer to the tenants, but I think you ...
Insurance Settlement11/3/2008
  Q: I recently received a check from my homeowners insurance for almost $12,000.00 for damage due to a ...
  A: When the company estimates the cost of repairs, they are generally not far off. I would wait until ...
Can I be my own contractor.10/30/2008
  Q: I want to be the general contractor with regards to repairs to my home. Is the insurance company ...
  A: If Texas law allows you to be your own contractor then there is a possibility that the insurance ...
Homeowners Policy claim denial10/23/2008
  Q: I am wondering if this denial is valid. I live in TX and i filed a claim with my homeowners ...
  A: I apologize for the delay. I answered this question a few days ago but I must have exited before I ...
leaking lani10/22/2008
  Q: I have had a leak on my lani going on two years. My association acknowledges this may be coming from ...
  A: Condo living can be a real pain from time to time, wouldn't you agree? The association needs to ...
Dead tree - question of ownership10/20/2008
  Q: I read with interest your answer to another question about liability related to a tree of ...
  A: I apologize for the delay in responding. I was out of town at a strategic planning meeting and did ...
Question about appointments..10/17/2008
  Q: Currently, I hold a Florida 215 and am in the process of taking the online prelicensing course for ...
  A: First of all, good luck on your licensing exam. I write the study manual and I would encourage you ...
Mold Infestation10/16/2008
  Q: I own a downstairs condo in Panama City Beach, Florida. The condo above me has apparently had a leak ...
  A: I'm sorry to hear about your situation. It's obvious to me that your Association is not aware of ...
car damage while at work10/2/2008
  Q: My car was vandalized while it was parked in our company parking lot. Security cameras did not get a ...
  A: Please don't misunderstand me, you certainly are well within your rights to confront the security ...
Homeowners policies10/1/2008
  Q: I had to change insurance companies last year because Metropolitan stopped writing. I ended up with ...
  A: You're in an area of FL that companies love to write business. One drawback is the age of your ...
ROOFTOP POOL LOCATED DIRECTLY ABOVE MY UNIT9/23/2008
  Q: I've been shopping around for Condo owner's insurance, and several insurance companies(i.e. ...
  A: Water damage is probably the most common claim with insuring condominiums...be it the unit owner or ...
Bailee's covg vs. GL CCC endorsement9/22/2008
  Q: I have a client that repairs and services freezers, both onsite and takes the items back to his ...
  A: I'm not aware of any CCC endorsements...at least none that ISO has published. The only way I can ...
Homeowners claim9/21/2008
  Q: My home sustained water damage as a result of a pipe being cut too short by the plumber. The home is ...
  A: I'm not really sure that diminished value applies to an asset that appreciates. One of the problems ...
Fire insurance9/19/2008
  Q: Williams, The roof of my father's condo recently caught on fire, causing severe structural damage. ...
  A: I'm very sorry to hear about your father's predicament. Most states have laws that deal with ...
Homeowners Insurance - estate9/19/2008
  Q: My greatgrandmother passed away several weeks ago. the Insurance on the house she co-owned with her ...
  A: I'm sorry to hear about the loss of your great grandmother. If the house is damaged by a covered ...
contractor caused damage9/17/2008
  Q: A national chain's contractor improperly repaired our dishwasher causing our hardwood floors to ...
  A: Here's the deal...if you were to have your homeowners policy pay the loss, they would go back ...
added damage due to insurer demands9/17/2008
  Q: I am a mechanic (employee) for a shop. {so I am not the insured nor owner of the shop} The shop ...
  A: I'm not sure what harm it would have caused if you had taken your tools out so you could clean them ...
moisture problems9/16/2008
  Q: We bricked around our house which is off of the ground. With only one side open it created a ...
  A: I'm sorry to hear about your loss. One thing to remember is that, while you have a homeowners ...
Homeowner's insurance9/13/2008
  Q: I have recently advised my insurance company of a water damage claim, caused by a leaky shower ...
  A: What you've stumbled upon is the age old question of what the actual loss really is. In reality, ...
House fire Nov 2007 and current cost of building materials9/12/2008
  Q: Hey Jay. My house caught fire last November. We had to gut it becasue of smoke and heat damage. ...
  A: With the books, I think I would work it out with the adjuster. If there is no list of books damaged ...
House fire Nov 2007 and current cost of building materials9/11/2008
  Q: Hey Jay. My house caught fire last November. We had to gut it becasue of smoke and heat damage. ...
  A: It most certainly is. In the typical homeowners policy, the loss settlement for building damage is ...
Insurance Coverage/Liability9/9/2008
  Q: I've read a number of articles about liability of tree damage if "your tree fell on your neighbor's ...
  A: Trees are always a source of problems, especially when they fall. Unless the tree that falls was ...
condo water damage & mold9/8/2008
  Q: My condo has water damage in the exterior walls resulting form water leaking in from where the brick ...
  A: I'm very sorry to hear about your situation. This may be more of a legal question than an insurance ...
named non-owned policy9/2/2008
  Q: are you aware of any state that requires a licensed driver to have this type of policy?
  A: There may be times when someone MUST purchase such a policy. A good example is here in Florida, ...
condo association responsibility8/28/2008
  Q: My condo is being rebuilt from wilma. New up to code wiring was required. The association says that ...
  A: This sounds eerily similar to a question I got from one of our member agents just last week. The ...
Need Insurance to cover a Canon GL1 Camcorder8/21/2008
  Q: Hello, recently I bought a professional camcorder and a wide angle lens for college. (2,500$ worth ...
  A: Please excuse the slowness of my response. Due to Tropical Storm Fay, our servers were down and I ...
force placed insurance8/20/2008
  Q: Three days ago my home was struck by lighning and caught fire.. My home is a total loss.. I have an ...
  A: Jessica, I'm very sorry to hear about your loss. Unfortunately forced-placed coverage typically ...
Liability coverage8/20/2008
  Q: We are currently trying to settle a claim against a plumber whose negligence caused extensive damage ...
  A: Please excuse the slowness of my response. I was out of the office and then we had power outages ...
SF insurance/water8/18/2008
  Q: A couple of weeks ago water started coming into the basement. After turing off inside water and ...
  A: Has SF given you a reason for their denial of the claim? When a company denies a claim they must do ...
mold8/9/2008
  Q: I own a condo in southwest Florida. I recently had a water supply problem which leaked into my unit ...
  A: Looks like the adjusters are now trying to separate the gnat poop from the pepper...a very tough ...
Car accident on a commercial property8/5/2008
  Q: I hit an unmarked fence guide in the dock area of a shipping company's property. Caused no damage to ...
  A: If you could show that the shipping company was negligent in not marking the fence guide, then you ...
Drywall Coverage8/2/2008
  Q: I own a condo in southwest Florida. I recently had a water supply problem which leaked into my unit ...
  A: I would start with the DBPR's condo division. Here is the contact information: Division of Florida ...
affordable P and C for broker7/29/2008
  Q: Please list the names of several affordable E and O companies that offer property and casualty ...
  A: I would recommend contacting your state affiliate for the Independent Insurance Agents and Brokers ...
Flooded basement7/24/2008
  Q: We bought a house in October of 06. When we bought we were told that the basement flooded in only 1 ...
  A: I'm very sorry to hear about your water issues. Unfortunatetly, it looks like you need legal advice ...
worker and use of company truck7/24/2008
  Q: i had 2 persons working for me and one of them was responsible for driving the truck, since the job ...
  A: What you really have here is a legal question and not an insurance question. I will tell you my ...
multiple deductibles7/23/2008
  Q: I have 2 commercial property policies one with a $1000 ded. and one with a $100,000 ded. If I had a ...
  A: I'm not sure I understand...are you saying that you have two separate policies on the same property? ...
Fire Damage7/19/2008
  Q: A fire occurred at my investment property, with damages estimated to exceed $120,000. My insurance ...
  A: Hey Jeff, First of all, I would think the weak housing/construction market would make the cost of ...
Diminish value of vehicle7/18/2008
  Q: I'm in NC, I want to know if the cost of repairs has anything to do with determining the diminish ...
  A: I'm not aware of any specific guidelines used to determine diminished value. Perhaps Georgia law ...
Diminish value of vehicle7/17/2008
  Q: I'm in NC, I want to know if the cost of repairs has anything to do with determining the diminish ...
  A: Unfortunately, most states excluded diminished value as being compensable under a physical damage ...
startup7/17/2008
  Q: i just became licensed as P&C broker. have a lot of clients. where can i get start to look for ...
  A: If you don't have access to your own markets, the best way to get going is to start with some ...
p@c7/16/2008
  Q: my daughter drives a borrowed auto for all of her transportation needs, she has her own car but ...
  A: Michael, If your daughter is using a vehicle that could be deemed as "regularly available" for her ...
Condo Insurance7/15/2008
  Q: I am a real estate appraiser in SW Florida and I understand that condo complexs must be appraised ...
  A: Hey Mark, It's nice to hear someone in the appraisal industry want to do the insurance appraisal. ...
Question about responsibility of a general contractor7/13/2008
  Q: In 2/ 08, our basement flooded. We didn’t have a waterproof system, so everything was torn out. The ...
  A: I'm very sorry to hear about your water damage issues. I would agree that if he did not install a ...
Tree Falling on our property & damages7/13/2008
  Q: Williams, Here is ourour neighbor's tree that is totally located on their territory (including all ...
  A: Boris, I'm very sorry to hear about the damage to your house. Unfortunately I'm not going to have ...
CONDO INSURANCE7/11/2008
  Q: CAN OUR ASSOCIATION COVER OUR CONDOS AS INDEPENDENT HOMES EVEN THOUGH THEY ARE ATTATCHED TOWNHOMES, ...
  A: Joseph, Thanks for the update. I would tend to think that you all are NOT a condo association based ...
Drywall Coverage7/10/2008
  Q: I own a condo in southwest Florida. I recently had a water supply problem which leaked into my unit ...
  A: Typically, when the cost to make repairs is less than the deductible, the amount is assessed to each ...
Drywall Coverage7/8/2008
  Q: I own a condo in southwest Florida. I recently had a water supply problem which leaked into my unit ...
  A: Mr. Cowden, Sometimes condo living does have its challenges. In this case, the adjuster is ...
commercial liabiltiy6/29/2008
  Q: I own a business and a homeless person who was often on the property and records show police were ...
  A: I'm very sorry to hear about your unfortunate incident. There's always a possibility that the ...
Condo Coverage vs. Condo Association Responsibilti6/23/2008
  Q: I am an owner of a condo in Boca Raton that had a toilet leak in the master bathroom. The leak ...
  A: I'm sorry to hear that you are continue to have issues with your condo association. While they may ...
teen hit on bicycle6/22/2008
  Q: My son was struck by a truck while crossing in a marked crosswalk. In speaking with the teens that ...
  A: I'm very sorry to hear about your son. Most of what you're asking me should probably be addressed ...
Tree damage6/18/2008
  Q: Several weeks ago while out of town for surgery a neighbors tree trimming crew, contracted by the ...
  A: First of all, I would think the tree trimmer would be guilty of trespassing if they came on your ...
Where to find what the law is concerning fallen trees in our state/county6/16/2008
  Q: During the last thunderstorm, a large tree fell on our property as well as the neighboring property ...
  A: Unfortunately, since your actual question deals with legal issues, I will not be able to give you ...
Hurricane Charlie Homeowner's Claim6/13/2008
  Q: I suffered some loss during Charlie, most of which was reimbursed to me (less depreciation). The ...
  A: Sorry for the delay. I'm currently out of town and this is my first opportunity to access the ...
auto damage when friends tree fell on it6/11/2008
  Q: My daughter has direct insurance. liability and non insured/under insured. She was at a friend house ...
  A: Theresa, This type of loss is usually considered accidental and would normally be covered by your ...
SR-1 form to be submitted?6/5/2008
  Q: we've discovered that some one dented the boot of our car without leaving any name or address. We ...
  A: I'm not sure what an SR-1 is, but I would assume it's probably some sort of accident report (by the ...
Condo Coverage vs. Condo Association Responsibilti5/21/2008
  Q: I am an owner of a condo in Boca Raton that had a toilet leak in the master bathroom. The leak ...
  A: Hey Joseph, Here's a link to the Florida Statute that applies...(copy and paste it into your ...
Contractors/Insurance Estimate5/16/2008
  Q: My home was badly damaged in a tornado in MS 4/4/08. The adjuster has been our and made an estimate ...
  A: Hey Byron, Sorry to hear about your tornado damage. I really don't see a need to cover up the ...
comp and collision insurance5/14/2008
  Q: do you know where i can purchase comp and collision insurance for an older 1997 lexus. i want a ...
  A: Robert, Many companies include that automatically because the policy wording includes coverage. ...
Baseboards5/12/2008
  Q: My owners insurance states that under the FL statue 718.111 that is included under this statue. I ...
  A: Mayte, Florida Statute 718.111 (11) is the statute that dictates who insures what property within ...
duplex insurance question5/6/2008
  Q: We currently have a condo association for duplex house. Both sides are owned by different people(one ...
  A: Sudhee, Is this the only building in the association? Is it set up as a condominium association or ...
Insurance on a totaled vehicle4/20/2008
  Q: I was involved in a MVA on 04-08-08 I did not have collision insurance on the car. My Car is a 1993 ...
  A: Janet, It sounds to me like they are considering your vehicle a total loss. When that occurs, you ...
Rental fire4/7/2008
  Q: My friend recently had a fire in her rental house. Her son was taking some medication and fell ...
  A: I'm very sorry to hear about your friend's situation. Negligence and liability are typically ...
Insurance3/26/2008
  Q: I hit someones car 3 years ago. They have not reported it or filed anything. What is the limit on ...
  A: If there was never an accident report filed with the police then it really becomes hard to prove. ...
Insurance3/26/2008
  Q: I hit someones car 3 years ago. They have not reported it or filed anything. What is the limit on ...
  A: Statutes of limitation vary from state to state so I can't tell you if your state law limits that or ...
auto insurance3/25/2008
  Q: i just got my p & c brokers license, would like to start my own agency doing auto insurances please ...
  A: Hey Roger, Welcome to the business! I don't know what state you're in but I would recommend ...
homeowners insurance.3/21/2008
  Q: Allstate ins. Co just cancelled my homeowners insurance because my home in Broward County, Fl. is ...
  A: Unfortunately I cannot recommend specific agents or companies. That being said, I am giving you a ...
Post-accident rental car rules?3/18/2008
  Q: I live in NC and was in an accident that was not my fault. The other guy's Met Life policy is ...
  A: Claims are never fun so I can certainly empathize with your situation. While Met may be being a bit ...
Lenders Mortgage Insurance & The Credit Crunch3/16/2008
  Q: I live in Australia and am looking into LMI as part of a project at collage. Iam unsure if ...
  A: I'm not sure I can help you with your questions. I think when you say LMI you may be referring to ...
Condominium Insurance Claim3/11/2008
  Q: Last year we had an assessment for damage from Hurricane Wilma to pay for all the repairs. The ...
  A: I wish I could answer your question. Unfortunately it really is not an insurance question. The ...
Port3/11/2008
  Q: I am seeking to obtain my P&C license in Virginia. What has been holding me back is that I know ...
  A: Unfortunately I'm not familiar with the licensing laws in Virginia. That being said, in many states ...
duplex insurance2/21/2008
  Q: My husband and I own a duplex he was suppose to be taking care of everything but I just found out he ...
  A: The type of coverage will depend on whether or not you live in it. If you live in half and rent out ...
Car damaged on work parking lot.2/18/2008
  Q: I worked a night shift at McDonalds from 11pm-7am. Our policy is that the staff with vehicles are to ...
  A: I'm sorry to hear about your vehicle damage. Unfortunately, having a sign or not having a sign ...
PROPERTY & CASUALTY INS2/12/2008
  Q: My stuff was stolen from my storage unit. I called to make a payment for the first month and they ...
  A: I'm very sorry to hear about your unfortunate situation. Unfortunately, without a copy of the ...
driving a company insured car2/8/2008
  Q: I was in a aoto accident a few years ago.I obtained an attorney right away.I was unable to keep my ...
  A: I'm very sorry to hear about your situation. I'm not sure I'm fully clear on what policies you ...
Homeowner's legal liability for renters/negligence?2/3/2008
  Q: What is the name of your state? TX A renter's family has a bad reputation (teenage kids and their ...
  A: Hey Eric, Certainly a court could hold the parents liable for the actions of the renter's children ...
Auto insurance1/31/2008
  Q: We are purchasing a new vehicle and I have a couple of questions. My concern is that my girlfriend ...
  A: I can certainly understand your concern. Here are the answers to your questions: Can the car be ...
did i wait too long to make a claim?1/30/2008
  Q: I got rear ended about 6months ago, but there didn't appear to be any real damage (except I noticed ...
  A: It's amazing how much those minor repairs cost these days. Those bumpers are now made in such a way ...
House burnt down, insurance wont pay1/23/2008
  Q: We lost our home due to a fire in May 2006. We had to demolish it completely. Our Insurance ...
  A: I'm very sorry to hear about your loss. First of all, I want you to be assured that Nationwide is ...
drywall and mold1/22/2008
  Q: .. I live in a condo in South Florida and my neighbors upstairs had a problem with their washer hose ...
  A: The first thing to keep in mind is that 718.111(11) only deals with insurance related losses. If ...
homeowners or car insurance1/17/2008
  Q: Strong wind from a storm carried property from my yard across a street and struck a vehicle parked ...
  A: Mike, Certainly you could file a claim and ask your carrier to pay the damage. There is a coverage ...
mold1/15/2008
  Q: I live in a condo in South Florida. I have mold growing on my bathroom walls. There is no apparent ...
  A: If this is an insurance-related issue...caused by a covered loss...then the association is ...
Garage Liability1/11/2008
  Q: Two employees working on vehicle. One drains oil but does not replace with new. Then the vehicles ...
  A: Leslie, The Garage Policy is more restrictive in its exclusions and the CCC exclusion applies to ...
damage to car by towing company1/11/2008
  Q: recently my car was involved in an accident and was towed away from the accident scene to the towing ...
  A: Hey Pam, You might check with some friends to see if they know any attorneys...otherwise your only ...
Homeowners Policy coverage1/10/2008
  Q: I live in Georgia and we recently had several days of below freezing weather..during that time, the ...
  A: Owen, You definitely have an ISO HO-91 form. I agree with you...that particular exclusion relates ...
Homeowners Policy coverage1/10/2008
  Q: I live in Georgia and we recently had several days of below freezing weather..during that time, the ...
  A: We've had some pretty cold mornings here in North Florida so I understand your situation. Much of ...
damage to car by towing company1/10/2008
  Q: recently my car was involved in an accident and was towed away from the accident scene to the towing ...
  A: I'm sorry to hear about your problem with the towing company. Certainly the towing company is ...
Coca Cola1/9/2008
  Q: I bought a case of 20 can Coke. I asked my son to get me a coke out of the fridge and open it for me ...
  A: Joe, I wouldn't let them take the can. I also wouldn't recommend contacting an attorney until you ...
fire claims12/31/2007
  Q: I had a total fire loss (claims exceeding $400000) in 2003. Since then, I changed insurers. A few ...
  A: Hey Mark, I'm sorry to hear about both of your losses. I can understand your dilemma. Hopefully I ...
auto & renters claim12/13/2007
  Q: After having dinner out at a restaurant last night, my boyfriend and I went to the parking lot and ...
  A: I'm sorry to hear about your unfortunate event, especially so close to the Holidays! Unfortunately ...
Rental Fire12/10/2007
  Q: In July, there was a fire in the home I was leasing. The fire marshal has it recorded as a no-fault ...
  A: Rechel, I'm sorry to hear about your situation. You should be able to get a copy of the fire ...
Rental Property damage12/7/2007
  Q: If I become liable for property damage due to an electrical fire can I repair the damages myself in ...
  A: I'll rely on my answer in the last question for most of the questions you have here. IF...and ...
Damages to rental apartment caused by electrical fire12/7/2007
  Q: My questions are am i liable to make repairs to the apartment due to an electric fire that slightly ...
  A: Tekoa, You're question is actually a little more complicated than it sounds. True legal liability ...
broken tile12/3/2007
  Q: there are several tiles that are broken under my pool table from billard balls falling on the floor. ...
  A: Hey Jack, This claim and the shower pan that I just answered are definitely two separate issues. ...
shower pan12/3/2007
  Q: i live in south florida and im insured with liberty mutual. my upstairs bathroom shower pan is at ...
  A: Jack, Liberty typically uses its own form and may not read the same as the industry standard ...
Fire loss11/20/2007
  Q: My home recently burned down and the insurance company is totaling the property. The house was 2700 ...
  A: First of all let me say that I am very sorry to hear about your loss. I've been in the business for ...
Fire insurance check usage11/16/2007
  Q: My house was damage in the recent fire and I received a check from the insurance company but the ...
  A: Duke, Sorry to hear about your fire. Any time there is a mortgagee on an insured property the ...
Insurance Adjuster/ Independent Agency11/15/2007
  Q: Williams, After putting my aspirations to become a private investigator on hold for awhile, I am ...
  A: Mike, I apologize for the slowness of the response. I had some surgery and just got home from the ...
son's injury11/9/2007
  Q: our son is covered under our auto policy, he is 18 and lives at home. he was riding a friends ...
  A: Patti, Texas does not offer "stacked" UM...I did some research. The Texas form does apply to ...
son's injury11/9/2007
  Q: our son is covered under our auto policy, he is 18 and lives at home. he was riding a friends ...
  A: I'm very sorry to hear about your son. It's a shame that when we drive we have to drive not only ...
Homeowner's insurace for faulty work11/4/2007
  Q: We had roof damage from the hurricane a couple of years ago and the roofer did not install the roof ...
  A: John, I'm sorry to hear about your misfortune. The good news is that there is nothing in the ...
Condo Ins surplus10/31/2007
  Q: We had damage to 2 buildings from hurricane Wilma and reached a settlement with our Property Ins ...
  A: Now there's a switch! This is probably the first question I've encountered where someone actually ...
Homeowners insurance claim10/21/2007
  Q: My fence is original to the house - 24 years old now, and has been falling apart a little at a time. ...
  A: Hey Dave, Sorry to hear about your fence. One thing you should be aware of is that Homeowners ...
value of an agency10/20/2007
  Q: Mr. Williams I have a shot in the dark question, Would you happen to know what the purchase value of ...
  A: Your question is a good one and not a very easy one to answer. I'll preface my answer with the ...
E & O versus General Liability10/12/2007
  Q: My boss's business is a hospital pharmacy software business. It is home based and we never have ...
  A: Brenda, I apologize for the delay in my response. I just got back into town late last night. The ...
Liability Insurance10/4/2007
  Q: how are you? Last week, I started my home based small business LLC. The business is about special ...
  A: It sounds like you're about to embark on quite a journey. You're going to definitely need some ...
Coke truck damage some of my business10/2/2007
  Q: A Coca Cola truck ran into a portion of my "outside" car wash sprayer which damaged it enough for it ...
  A: Certainly any loss of income due to the damage is considered to be part of the Property Damage ...
car ins depreciation9/26/2007
  Q: I had an accident with my 06 dodge charger and the repairs are in excess of 5000.00 the car is ...
  A: Craig, I'm sorry to hear about your accident. I'm not sure what you mean by "the car is a tagged ...
Commercial Auto Policy9/25/2007
  Q: I have a commerical client who has supplied autos to some of their top managers. Each of the ...
  A: You need to add Drive Other Car coverage to your insured's Business Auto Coverage form. DOC can ...
Cargo Insurance9/19/2007
  Q: My husband and I are looking into starting a hot shot trucking company, small loads, no 18 wheelers. ...
  A: I would start by looking in your local yellow pages and locating agencies that specialize in ...
HO5 Insurance9/1/2007
  Q: Can you please explain the difference in an HO5, HO3, or regular homeowner's policy? I am trying to ...
  A: Alane, Before the HO5 came out all an agent needed to do was add an HO15 endorsement to the HO3 to ...
HO5 Insurance9/1/2007
  Q: Can you please explain the difference in an HO5, HO3, or regular homeowner's policy? I am trying to ...
  A: Both the HO3 and the HO5 are excellent coverage forms. Both forms are open perils on the ...
Homeowner's claim8/31/2007
  Q: We had some water damage on our home. We had the damage repaired in 2006. It didn't occur to us ...
  A: Statutes of Limitation vary from state to state so that part of your question is difficult to ...
Homeowners insurance8/28/2007
  Q: I chose not to renew my Florida homeowners insurance policy with my company of 20 years because of ...
  A: Ric, As a long-time insured with your prior carrier (20 years), they chose to keep coverage in ...
Homeowners insurance8/28/2007
  Q: I chose not to renew my Florida homeowners insurance policy with my company of 20 years because of ...
  A: While I don't know who your prior carrier was, I sure hope your new agent informed you of the ...
Tenant causes fire in my duplex8/27/2007
  Q: On May 18, 2007, my former tenants left a very old radio plugged in; the cord overheated and caused ...
  A: Myra, I'm very sorry to hear about your situation. I'm surprised (well, maybe not) that your ...
insurance claim8/24/2007
  Q: I would very much appreciate some help in dealing with my insurance company regarding 2 claims. I ...
  A: I'm very sorry to hear about your unfortunate events. Sounds like is was not the best vacation ...
Scooter Manufacturer "test driving" insurance7/31/2007
  Q: Jay, I have a reoccurring problem with an agent questioning insurance coverage for the insured who ...
  A: Mike, This is one of those questions that if you ask 10 people you'll get 11 answers! I would ...
Auto Salvage7/27/2007
  Q: My 1999 Elantra, Hyundai was involved in a hit and run accident which cause over $4,000 in damages. ...
  A: When an insurance company totals a car, they pay you the actual cash value of the vehicle and the ...
Auto Accident7/27/2007
  Q: I was in a car wreck six days ago, I never went to the doctor because I didn't feel any pain at this ...
  A: Hey James, Again, I would just reiterate that a lawyer is not the answer. As you can see, they ...
Auto Accident7/26/2007
  Q: I was in a car wreck six days ago, I never went to the doctor because I didn't feel any pain at this ...
  A: I'm sorry to hear about your unfortunate accident. I wish you the best. My first words of advice ...
Homeowners Insurance7/25/2007
  Q: I recently had a insurance policy cancel on me for non-payment. I have a finance company that ...
  A: You certainly have a dilemma to deal with here. First of all, it is a common misconception that ...
House fire insurance wants to repair I build homes for a living and I think it needs to be rebuilt7/19/2007
  Q: On June the 1st at 4:00 am our house caught on fire the house was severely damaged.My question is ...
  A: It's not unusual for there to be a disagreement between what you want done and what the company ...
comprehensive auto coverage when you're at fault7/18/2007
  Q: I'm asking this on behalf of a good friend who lives in N.J.: During a recent really bad storm out ...
  A: Sometimes decisions are tough and it looks as if your friend had a VERY tough one to make. I don't ...
at fault accidents6/25/2007
  Q: The 2nd day after purchasing a 2007 honda civic I backed it into a brick wall. This damage was ...
  A: I wish I could give you an accurate prediction on what to expect. Most companies have a set ...
Brooks Franchise6/13/2007
  Q: Williams, I currently work as a sales agent for 21st Century Insurance Company, and for a while now ...
  A: Natan, Unfortunately I don't feel comfortable commenting on Brooke's franchising operation. I will ...
Insurance payout6/10/2007
  Q: I was riding my bicycle on a legal bike lane and a car door opened on me. I crash into the door ...
  A: My experience with Progressive has been pretty good. Most insurance companies try to be fair with ...
homeowners statute of limitations on rebuild6/9/2007
  Q: Jay. We lost our home to Hurricane Charley and received full payment on our loss. As you can ...
  A: Joann, LOL...policies can be a tough read but some of us really enjoy that! Unfortunately I don't ...
homeowners statute of limitations on rebuild6/8/2007
  Q: Jay. We lost our home to Hurricane Charley and received full payment on our loss. As you can ...
  A: I understand what you went through after Charlie. I work for the Florida Association of Insurance ...
dogs and homeowners insurance policy6/7/2007
  Q: My sister was recently purchasing homeowners insurance for their new home. The agent asked the ...
  A: I'm sitting here, looking at your question, and thinking of all the dog breeds that would have ...
homeowners claim6/5/2007
  Q: I'm wondering how long I have to file a hail damage claim. The storm occurred two years ago and was ...
  A: Two years is a long time. Part of the answer to your question may lie within the state laws that ...
Liability/Umbrella Commercial package5/24/2007
  Q: Finally after years of zero claims, we had a liability/medical claim by an outside contractor for ...
  A: Art, I apologize for the delay in answering your question. I was on the road last week and got ...
Homeowners Coverage5/17/2007
  Q: My husband just recently backed his lawn tractor into the corner of our deck(post) and it is now ...
  A: There is no exclusion in the typical HO policy that would keep this claim from being covered. My ...
ProperyLossClaimHelpPlease5/14/2007
  Q: This is lengthy, but so important to my little life right now. please help in any way you are able ...
  A: Heidi, You're quite welcome. I'm always glad to help. For the items that were gifts, I would note ...
ProperyLossClaimHelpPlease5/13/2007
  Q: This is lengthy, but so important to my little life right now. please help in any way you are able ...
  A: Wow...you weren't kidding when you said this was long! :) You certainly are in quite the predicament ...
Exceeding Occupancy Limit5/2/2007
  Q: Our Florida co-op building had an occupancy limit of 4 persons per one-bedroom. In fact, four is the ...
  A: My guess is that the President could not have increased the occupancy limit without a full vote of ...
Insurance for Mobile Home Park4/17/2007
  Q: The loan I have for a mobile home park has been sold to another lender. The original lender did not ...
  A: I apologize for the delay in responding. I've been traveling this week. The lender is correct ...
Condominium BUILDING repair3/31/2007
  Q: What can WE, the resident unit-owners do? Our hi-rise condo BUILDING was severely damaged by ...
  A: I'm very sorry to hear of your circumstances. I know that extensive claims like the one you're ...
Auto insurance claim3/28/2007
  Q: Jay, My vehicle was recently backed while parked. I heard my alarm go off and went to investigate. ...
  A: Boy have I seen this situation happen many times. This is a great example of why it's so important ...
Condo Hazard Insurance & Appraisals3/27/2007
  Q: Jay, Allstate Insurance pulled out of Florida's condominium insurance market and we were left with ...
  A: As a Florida resident and insurance expert, I feel your pain regarding your insurance issues. I ...
insuring salvage vehicle2/14/2007
  Q: Are there problems getting insurance on a salvage vehicle? I understand some salvage situations ...
  A: Much of the answer to your question is determined by several factors: 1) Is the vehicle a total ...
auto damaged on employer's property2/9/2007
  Q: my car was damaged recently by rocks that were blown off the top of my employers building. total ...
  A: I empathize with having to pay your deductible and putting in a claim with your auto carrier. ...
Property Loss2/1/2007
  Q: My sister and I share a home. She has homeowner's insurance and I have renter's insurance. Our home ...
  A: Johan, First, let me say that I empathize with you regarding the treatment you have received. ...
Florida Homeowners insurance1/18/2007
  Q: I just got a letter from my insurance agent stating that there are items that must be repaired or my ...
  A: I can certainly understand your concern. Given the state of the property insurance market and the ...
question from an agent12/29/2006
  Q: How is the dwelling limit of liability calculated? And how is the loan amount important?Hello, Is ...
  A: The dwelling amount should be based on the replacement cost of the dwelling...what it would cost to ...
Tree12/26/2006
  Q: I'm asking this on behalf of my mother. Her neighbor has an oak tree with large surface roots that ...
  A: The typical Homeowners policy uses what we call in the industry "special causes of loss" for ...
Condominium Fire Damage12/17/2006
  Q: My unit is water/smoke destroyed. MetLife is my homeowners insurance carrier - Nationwide is the ...
  A: I'm very sorry to hear of your unfortunate situation. Life in the Condo world can have its ...
Condo 718.111 Insurance12/15/2006
  Q: I'm the new condo prez and just learned about FL 718.111(11). Does it only apply to "Hazard" ...
  A: Being the president of a condo association is probably one of the most thankless jobs...and the pay ...
question from an agent12/14/2006
  Q: Is the loss history something that the client is suppose to provide? (for homeowners and auto) ...
  A: Typically loss information on a personal lines application is limited to answering the questions. ...
Homeowner's Policy12/5/2006
  Q: My wife and I have a permanent residence in Seattle. My employer asked me to work in New York for a ...
  A: I wouldn't take your agent's or the company's questions too personal. While you are an upstanding ...
Home Based Business and Homeowners Ins.12/1/2006
  Q: Greetings, Thank You for your help. I am considering running an electronics manufacturing business ...
  A: Brandon, Thanks for your question. There are some very specific limitations in a Homeowners policy ...
Earthquake insurance for HOA11/30/2006
  Q: All States has decided they no longer wish to carry earthquake insurance for our HOA as of end of ...
  A: Esther, I'm not particularly familiar with Earthquake coverage and what carrier write it. That ...
property damamge11/20/2006
  Q: Last week a landscaping company mistakenly came onto our property and began to cut down a tree. We ...
  A: An insurance nerd like me could never have even dreamed up a scenario like this. I can certainly ...
homeowner loss10/25/2006
  Q: Yesterday morning, the last person out of the house left it unlocked. Later, somebody came in and ...
  A: Sorry to hear about your unfortunate event. I can't tell you how many times I've done the exact ...
Property Damage Caused by Auto10/20/2006
  Q: A couple of months ago a rental duplex of mine was damaged by car in which the driver lost control ...
  A: Right about now I'm feeling your frustration. You've gotten the biggest run around I've ever seen. ...
Deppreciation10/19/2006
  Q: How do I find out the Laws on Depreciation?
  A: Jamie, I'm not aware of any specific laws regarding depreciation. Typically, when adjusters are ...
Garage Liability vs Comp. General Liability10/18/2006
  Q: Can you please tell me what garage liability will cover vs what comprehensive general liability will ...
  A: I'm going to apoplogize up front for any typos in my response...I'm out of the office and typing ...
rental car insurance10/11/2006
  Q: What carriers offer non-owned automobile policies on a stand-alone basis for people who rent cars? ...
  A: Unfortunately the marketplace differs from state to state so I can't be sure exactly what may be ...
new construction home for sale vacant10/10/2006
  Q: I am looking for a homeowners policy for a brand new home which is currently vacant and for sale in ...
  A: Unfortunately I do not sell insurance. You have a very difficult situation with a vacant house. ...
COVERAGE PERIOD10/8/2006
  Q: We suffered a fire loss on 6-19-06. Our policy period was 06-01-05 through 06-01-06. During that ...
  A: Don, Thanks for your email. I apologize, but this will be a very lengthy answer. The first thing ...
sudden water damage10/6/2006
  Q: I know water damage is tricky. During a violent storm last week, a friend who recently remodeled ...
  A: Your friend certainly had a bit of misfortune there! I can assure you that without certain criteria ...
auto Ins.9/27/2006
  Q: cover lost or stolen money from vehicle?
  A: The typical personal auto policy (including company specific forms) does not cover personal items ...
Just getting started9/19/2006
  Q: I am thinking about taking a P&C course, how will this benefit me? I have 15 plus years of ...
  A: Even though you have an enormous amount of experience on the healthcare side of the business, I ...
Hi9/8/2006
  Q: I am seriously planning to open my own insurance agency. My experience is from an Allstate Office. ...
  A: First, let me apologize for my delay in responding. I was at a conference in New Orleans and just ...
Homeowners/Auto Insurance8/31/2006
  Q: If someone is speeding down a residential street and a dog runs in front of the car and is killed, ...
  A: Elizabeth, I could be wrong on this, but I'm going to assume that you were not the speeding driver! ...
Home Insurance Question8/24/2006
  Q: My home was hit with hail two years ago. Right before the hail storm (less than two weeks) I had my ...
  A: Mike, Thanks for your question...and I must say it's a very good one! I'm sure I know the answer ...
HomeOwner's Insurance8/23/2006
  Q: I have spent thousands of dollars trying to get rid of brown recluse spiders in my home. I have ...
  A: Roy, I can certainly empathize with your situation. Unfortunately, while I wish I could have good ...
garage liability and garage keepers8/17/2006
  Q: what does garage liability cover? what does garage keepers cover? which one covers veh while in ...
  A: Mary, Garage liability covers the insured for incidents involving customers or other third parties ...

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Jay K. Williams, AAI, AIP, CIC, CRM

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Expertise

I can answer questions relating to the following coverages: personal auto; homeowners; commercial auto; commercial liability; commercial property; business income and all other property and casualty coverages.

Experience

I have been in the insurance industry in Florida since 1979. I am currently the president of a Florida domestic insurance company subsidiary. I've taught continuing education classes in Florida and across the country. I am quite familiar with all coverages including Florida Condominium master policies and unit owner policies. I also specialize in agent professional liability. I have been a professional educator since 2001.

Organizations
I am a member of the Florida Associaion of Insurance Agents, the state affiliate of the Independent Insurance Agents and Brokers of America.

Education/Credentials
I currently carry the following professional designations: Accredited Advisor in Insurance (AAI) Associate in Insurance Production (AIP) Certified Insurance Counselor (CIC) Certified Risk Manager (CRM)

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