Quicken & Other Budget/Accounting Software/Duplicate credit memos

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Question
QUESTION: Hi Karen,
I was wondering if there is a way to get a warning about entering duplicate credit memos in Quickbooks 2010. It does warn me about duplicate invoice numbers, but not credits. I notice a lot of other people are having the same issue.
Thank you!

ANSWER: Hi Kathy,
With the preference for warning about duplicate numbers turned on in the Preference window, QuickBooks 2010 does warn of duplicate numbers in invoices, credit memos. It will also cross-reference credit memos and invoices. However, it will only do this on the initial save. If you save the item, then go back, and change the number, it will catch the duplicates

If you are putting a CM in front of the number for credit memos, the field is read as alpha numeric and will consider CM300 different from  300 and CM300 different from CM 300.

If this doesn't take care of your issue, please let me know.
Karin

Karin


---------- FOLLOW-UP ----------

QUESTION: Hi Karen,
I do have it set to warn me about duplicates. But it does not warn about the credits. There is actually one window in the preferences for "bills", it says nothing about credit memos. I do not go in and change the number once it's entered - and it always lets me enter the dups! This is very frustrating, I appreciate your help!

Thank you,
Kathy

Answer
Hi Kathy,
I think my previous answer was slightly in error. I was answering referring to customer credit memos and invoices.
In QuickBooks 2010, vendor credits were not scrutinized for duplicates.  This issue was resolved in later versions.
I wish I could give you a better answer, but regretfully, this was an issue that they chose to correct in newer versions.
You can set up a custom report to check for the duplicates. Go to reports/Vendors&Payables/UnpaidBillsDetail.  Modify the report using the filters, change the paid status to either, and modify the transaction type to Bill Credit.

I hope this helps.
Karin

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Karin Hostetler

Expertise

I am a certifed member of QuickBooks® Professional Advisor group and can answer questions on Quickbooks® Basic and Pro, all versions through 2011. I do onsite, telephone and online consulting through my website at: http://www.karinhconsulting.com Have a complicated issue that you can't put into one question? Consider a one time FREE 60 minute phone consultation. (724) 557-4652

Experience

I have worked with Quickbooks® since version 1, and have had a tip published on the Intuit website. I work exclusively with small business owners in setting up Quickbooks®, giving on-going support to tweak the reports, resolving data issues and correcting problems. I offer monthly, quarterly and yearly tune-ups to prepare the clients data for presentation to their CPA at year end.

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Intuit Pro-connection

Education/Credentials
I have a degree in Administration and Management with 20 years of hands on business experience in many fields

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