Quicken & Other Budget/Accounting Software/program won't open

Advertisement


Question
QUESTION: Hello

I can not open the program QB 2008.  I get this error message  

Can not find data server..   

Could you please help?

Thank you,   Gabe

ANSWER: Hi Gabe,
Have you tried rebooting?  if you are on a network, reboot the server also.  If this doesn't help I will need to know a little bit more about your setup.  Are you on a network? Which platform are you using (XP,7,8).
Karin

---------- FOLLOW-UP ----------

QUESTION: Hello

I struggled too long with it... Uninstalled with clean uninstalled tool of QB.  Now have a fresh copy.  Need to do the same setting.  Once I load the backup invoices, will it also load the previous settings?  

I am on windows 7/  no network.  To load the backup invoices just drag them exactly to where, please?  

Thank you,   Gabriel

Answer
Hi Gabe,
My apologies for taking so long to answer. When you do a clean install, you will need to reinstall your quickbooks file from a backup. (the templates will be restored when you do this).
The templates are stored with the Quickbooks program file, and the normal place would be:

c/program files (x86)/intuit/20xx  

If you only have one version of quickbooks on your computer the xx would be that year.  The file extension is .des

If you do not have a current back up (and therefore do not want to overwrite your current file, you should be able to restore an old back up and name it (companynameOLD.qbw) This will restore your templates into the quickbooks folder. You will then have to import them in your current file.
To do this:
Click on Lists
Click on Templates (new window)
click on templates (at the bottom of the window)
click on import

You will have to import each template individually


Hope this helps
Karin  

Quicken & Other Budget/Accounting Software

All Answers


Answers by Expert:


Ask Experts

Volunteer


Karin Hostetler

Expertise

I am a certifed member of QuickBooks® Professional Advisor group and can answer questions on Quickbooks® Basic and Pro, all versions through 2011. I do onsite, telephone and online consulting through my website at: http://www.karinhconsulting.com Have a complicated issue that you can't put into one question? Consider a one time FREE 60 minute phone consultation. (724) 557-4652

Experience

I have worked with Quickbooks® since version 1, and have had a tip published on the Intuit website. I work exclusively with small business owners in setting up Quickbooks®, giving on-going support to tweak the reports, resolving data issues and correcting problems. I offer monthly, quarterly and yearly tune-ups to prepare the clients data for presentation to their CPA at year end.

Publications
Intuit Pro-connection

Education/Credentials
I have a degree in Administration and Management with 20 years of hands on business experience in many fields

©2016 About.com. All rights reserved.