Repairing Copiers & Faxes/pc940 copier

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Question
Our PC940 copier has stopped working.  It is printing blank paper.  The lamp is working on scanning part of the copier but no image is being transferred to the paper.  any ideas what could be wrong with this copier.

Answer
Open up the back and dust off all the boards... dust can cause wierd issues...
if that does not work then...

does it print any internal reports?
does it print when connected to a computer?
if it does then the scan section has gone bad...

if it does not then try replacing the toner and the drum unit...

if that does not work then you have a bad laser or the shutter on the laser is stuck...

if you take apart the section that houses the laser and found no issues then you have a bad laser

Repairing Copiers & Faxes

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NORMAN DAVIS

Expertise

COPIER AND PRINTER SUPPORT (print, scan, fax, network, repair)

Experience

5+ YEARS COPIER AND PRINTER SUPPORT (print, scan, fax, network, repair)

Publications
HTTP://FREECOPIERSUPPORT.COM

Education/Credentials
KYOCERA CERTIFIED MULTIFUNCTION PRINTERS

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