Residential Property Management/Tenant landlord


Hello Mike,

We have been renting a house going on 5 years. We have a very good relationship with our landlord !! He owns three other properties besides ours. We live in Arizona.

Question: Our landlord purchased a home warranty policy for his properties. From American Home Shield. He sent us a copy of the policy and what it covers if we should have a problem. This is fine and makes sense for both himself and us.

BUT, He is demanding that we pay 100 dollars up front to the company when the repair person comes to do a repair. Once we notify him he will refund us 50 dollars. So it seems that we are actually paying for the home warranty service ? Or at least a portion of his cost.

Is this legal ? Our garage door has broken a spring "but" we don't have the 100 dollars at this time.

We have rented from property management companies and from a different individual property owner. This is the first time we have ever been asked to pay for repairs for the home we rent.

Any info or advice Is Appreciated !! We have been to dinner with the landlord and have a good landlord tenant relationship "but" on the other hand we need to be sure he can charge us this fee ?

Thank You

This depends on how your lease is worded. If you as the tenant are responsible for these sorts of repairs, then that approach may make sense. But if the landlord is responsible, then there's no reason I can think of that would require you to pay for that service call.

Residential Property Management

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Mike Fortunato


Very familiar with all aspects of property management (tenant/landlord issues, lease administration, facilities maintenance, financials, etc). 25+ years in property management


I have been in real estate management for 25+ years, both residential and commercial properties. Currently own and operate a commercial and residential real estate management company in southern California.

IREM; BOMA; MLS; National Association of Realtors; California Association of Realtors

CPM (Certified Property Manager) and RPA (Real Property Administrator)

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