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Residential Property Management/Questions Answered by Expert Doug Chasick, The Apartment Doctor

SubjectDate Asked
It has been at least 15 years !3/28/2014
  Q: Doug I remember you from Vinings Group! You were so fun especially with the funny glasses/big nose ...
  A: Wow - long time is right - so nice to be remembered and to hear from you! Your company website is ...
Property Management10/7/2013
  Q: I need to find a property manager in Grand Junction, Colorado. Can you point me in the right ...
  A: While I don't know any property management firms out there well enough to recommend one, I can ...
Fair Housing Certificate5/2/2013
  Q: I attended your course on 4/23/13 in Richmond and can't seem to locate where to go to on the site to ...
  A: Since VAMA sponsored the event, you'll have to contact them for the certificate. I'll forward this ...
Managing owner's property as employee3/28/2013
  Q: It has always been my understanding that if you were working for the owner of a property as an ...
  A: That is my understanding and experience as well, and the place to look to confirm that would be the ...
Raising Rents Webinar1/24/2013
  Q: I listened to your recorded webinar. Very informative. Question I have is, you state to ROUND UP the ...
  A: I'm glad you found it informative!I'm suggesting rounding up prices to end in a "9". If your ...
CAM > CAPS > CPM12/11/2012
  Q: I read one of your articles and found it quite helpful. I am currently a licensed real estate broker ...
  A: I'm glad I could be of assistance. Having a four year degree is one way to satisfy the requirements ...
IREM vs. NAA7/25/2012
  Q: I am a property manager at a 806 unit residential market rent apartment complex and I am trying to ...
  A: The CAM from NAA or the ARM from IREM would be the most useful for onsite staff; given the size of ...
IREM vs. NAA7/25/2012
  Q: I am trying to have my employer sponsor myself and other employees to obtain professional ...
  A: The CAM from NAA or the ARM from IREM would be the most useful for onsite staff; given the size of ...
Management Plan preperation4/18/2012
  Q: I operate small property management company in NYC and we have been asked client who is requesting a ...
  A: A management plan is typically a comprehensive document that contains an analysis of the property, a ...
Requirements for Leasing agents or apartment Mangers in Texas7/18/2011
  Q: Doug, I am a Real Estate agent in Oklahoma and am relocating to Texas. I have been doing Property ...
  A: According to the TX Real Estate Commission, they do not have reciprocity with any other states; ...
Lease6/12/2011
  Q: I have tenant who has signed a year lease and has been leasing from me for the past 1 year and ...
  A: Good morning Anthony, Thanks for writing. Sorry to say that I'm in FL, and am not familiar with the ...
Question about the industry6/7/2011
  Q: My name is Andrew and I have a question related to the CPM, the designation and a career as a ...
  A: Sorry to say I know nothing about REIC or the CMP - I live in FL and work exclusively in the US. ...
on site apartment manager5/31/2011
  Q: I have questions like, is the on site manager required to be on the property 24 hours a day? Is ...
  A: Each company has it's own requirements so there is no single answer to your first questions. ...
Becoming a Certified Property Manager3/7/2011
  Q: I have been searching the web like mad trying to locate a PCAM course. I was told by my boss that ...
  A: I'm sorry for the delay in responding. The Community Associations Institute used to award the PCAM ...
Third party manager1/22/2011
  Q: What are the requirement under the following conditions: I am currently a leasing consultant for ...
  A: Sorry and I'm not familiar with the CA RE law. You can check out the law here: ...
Accounting and management software for condominium1/19/2011
  Q: We are changing from a management company to having an individual manager who can be on site for ...
  A: I'm sorry to say that I'm not very familiar with the smaller property management software, and I ...
property management11/9/2010
  Q: I have been a property manager for 8 years- recently lost my job due to downsizing I would like to ...
  A: I'm not familiar with the law in NM, however every state I have ever worked in (20+) has required a ...
Requirement to have onsite manager10/4/2010
  Q: How many apartments, at one location, would require that you have an on-site-manager? If you have ...
  A: Good morning, There is no set answer - I don't believe in "rules of thumb" - so it really depends ...
Management Agreement9/8/2010
  Q: We are a professional mgmt. company and have an owner balking at a couple of provisions in our ...
  A: Based on what I have done and what I have seen in the past: 1. Managing purchasing, including ...
property mgmt software6/28/2010
  Q: I own 103 rental units (8 bldgs) and am interested in property management software (currently do all ...
  A: I suggest you try one of these sites for more info as they are focused on portfolios like yours. ...
Management Fees6/18/2010
  Q: Can you give me an average management fee rate for a 250 unit apartment complex (student primarily) ...
  A: In a word, no. I don't believe there is an "average" management fee anymore! Here in FL, I see ...
CPM vs.CAM6/15/2010
  Q: I will be starting school to become a Certified Apartment Manager in a couple months and I'm ...
  A: The CAM designation offered by NAAEI is an excellent program (I teach the course quite often!) and ...
Illinois will soon require property managers to be licensed?5/7/2010
  Q: I am a leasing agent about to be promoted to property manager, a friend saw an article on ...
  A: What your friend is referring to is the law effective 7/1/10 requiring Community Association ...
CE Classes4/20/2010
  Q: I am looking for someone in the South Florida area that can teach CE Classes for property managers. ...
  A: Not sure what you are looking for - CE for a FL RE License or CE for an NAA or NAHB designate ...
Residential property management- rental capacity planning2/20/2010
  Q: When property managers budget for capacity planning, if 50% tunrover is an average annual turnover, ...
  A: I'm always leary of "rules of thumb", and here goes . . . I would suggest calculating your ...
Property/Portfolio Managers with Bad Credit2/11/2010
  Q: I just accepted a leasing consultant position at a luxury apartment community with more than 150 ...
  A: I can't really give you a definitive answer; it really depends on the company. Some companies might ...
requirements2/3/2010
  Q: I manage a 60 unit apartment complex in Florida. Is it a requirement that I live on site? We are ...
  A: I'm not aware of any state requirement for a manager to live onsite. Regarding a service or ...
resident activities1/25/2010
  Q: can you give me any ideas? Thank You.
  A: This is not really my forte and here are some resources for you to check out - I'm sure you'll find ...
How to say nicely - No Dogs Allowed12/2/2009
  Q: A homeowner recently rented their condo to tenant with a dog. Although, there are no mentioned of ...
  A: I'm traveling and teaching for the next two weeks, so please accept my apologies in advance for not ...
On Site Manager Requirement11/14/2009
  Q: Is there a requirement for an onsite manager for an apartment complex over a certain size in ...
  A: You will need to research this at the CA Department of Real Estate to see if there are any specific ...
Apartment unit numbers10/22/2009
  Q: Do you know a free website where I can find out how many apartment units are in a city, county, or ...
  A: Good morning Todd: No, sorry; I don't know of any sites where you could get that info for free ...
opening new business as property management company10/20/2009
  Q: I am trying to start a new management company, I will like to know if there is a site or institution ...
  A: I'm sorry and since I don't work with condos/townhomes, I'm not familiar with where to find this ...
Single Family Property Management9/30/2009
  Q: I have been approached by several clients to manage their single family residences when they are not ...
  A: Sorry and I really don't know! I don't do single family homes - these are almost always managed by ...
License requirements.9/20/2009
  Q: Doug, Im a real estate sales agent. I want to start my own property management company here in FL. I ...
  A: Good morning: To the best of my knowledge, you must hold a Real Estate Broker license in Florida if ...
lease renewal closing percentage8/25/2009
  Q: I hope you can help us...We have searched such sites as the NAA, Grace Hill, etc. It is easy to ...
  A: Under normal conditions, depending upon your market and type/age/condition of community, and annual ...
Property Management, Inc.8/4/2009
  Q: I am looking at buying a property management franchise from Property Management, Inc.. (i.e. Nevada ...
  A: I'm very sorry and I can't help you on this one; I have never heard of that company or Steven R. ...
Property management6/11/2009
  Q: We are a new start up company in Oregon. We have obtained a couple of landlords that are not ...
  A: Typically, the owner provides the existing company with notice to end the management agreement and ...
Certificates3/5/2009
  Q: Where can I get my CPM CAPS ARM RAM certificates in the city of Los Angeles?
  A: CPM, ARM; IREM (www.irem.org) Chapter Office Hong Tran - IREM Association Executive Attn: Hong ...
Property Management2/13/2009
  Q: What do the initials HUD/FMHA/RD stand for in terms of the type of property?
  A: I'm not sure what you are asking me, so here goes . . . HUD - The Department of Housing and Urban ...
PropertyManagement2/10/2009
  Q: I have 25 years expierence in PM and would like to start my own small PM company. Where can I go for ...
  A: www.IREM.org www.NAAHQ.org www.NAHB.org www.NARPM.org are the major associations for rental ...
property management fees2/3/2009
  Q: We own 5 small apartment buildings in San Antonio. We have been managing them ourselves but now ...
  A: Depending upon a number of different factors, a typical management fee is typically a % of gross ...
Property manager1/27/2009
  Q: I live in Florida and have a real estate certificate(I never took the state exam).I also have a CAM ...
  A: As I understand it, in order to manage a condo or Homeowner Association here in FL, you need a CAM - ...
Operating Legally1/12/2009
  Q: You probably don't remember, but I worked with you brieflt at NRM. Many years ago, I know! I am ...
  A: I'm very sorry for the late reply; I have been out of the office for over a week. In every state I ...
2nd year On-Site Apt Manager Compensation11/24/2008
  Q: What is fair compensation for managing a 12 Unit, older apt complex w/ high turn-over and ...
  A: I'm sorry to say there are no "rules of thumb" about compensation - I have absolutely no idea what ...
Setting up Turn-Key Management9/14/2008
  Q: Doug, I am developer/owner/manager of very high end apartments in an urban neighborhood in Baltimore ...
  A: Good morning Joe: Although I don't have experience managing properties of this size, I can ...
cam licence9/12/2008
  Q: what is a cam license? what cam stands for? and where can i take the licence? how much is the ...
  A: Here in Florida, a CAM (Community Association Manager) license is required for anyone who manages ...
Lease-Up/Renewals9/6/2008
  Q: This is regarding a 119-unit property in a hot market. The ownership group just raised rents ...
  A: Sorry for the delay, my corporate spam filter is out of control!! In 34 years, I have never found a ...
Property Management Advertising9/3/2008
  Q: Doug, Thanks for answering all these questions. I've recently started a property management ...
  A: Sorry for the late reply - for some reason my corporate spam filter has been blocking these emails ...
Property manager's fee9/3/2008
  Q: I recently became the manager of a 4-plex, I only deal with the maintenance of the building, the ...
  A: I've never heard of such an arrangement. The details of your fee and how it is earned should be ...
residential property management8/24/2008
  Q: Doug: I saw that you are from Long Island and I am from the Albany/ Troy area. I have been managing ...
  A: I'm sorry and I have no experience or knowledge regarding smaller multifamily properties; these are ...
Deceased Property Owner - no will8/18/2008
  Q: A property owner has passed away and I am the property manager. She left no will and lived in a ...
  A: Wow - I'm sorry to hear this and I have never encountered a situation like this. I would first speak ...
condo fire safty rules and regs.8/14/2008
  Q: i am looking for fire safety rules for condos. do such rules exist i need to know is it is ...
  A: Sorry and I don't manage condos. Here are some sites that you might find helpful: ...
Licensing in Florida8/13/2008
  Q: What licenses are required to manage apartment communities in Florida from leasing agent to multi ...
  A: You should check with the Florida Real Estate Commission for rental apartments - ...
Financial reporting8/13/2008
  Q: Doug, I'm starting a property management division in our real estate brokerage firm. What are the ...
  A: Scott: Typically you would send an income & expense statement each month, with a general ledger, ...
license to manage 2 properties8/11/2008
  Q: I own a unit in a condo building in Virginia that I manage myself. Another owner in the building is ...
  A: In most states, you must have a real estate broker's license to manage property for someone else. If ...
management increase8/3/2008
  Q: Am I allowed to increase my management fee by $15.00 during the course of the agreement and would i ...
  A: First of all, I would suggest consulting a contract law attorney before you make any changes. ...
New Owner7/21/2008
  Q: Recently a tenant backed into another tenant's garage. The tenant who owns the garage, can still ...
  A: This is really a legal question, so I can't give you any concrete advice without reading the leases ...
Property Management Fee7/19/2008
  Q: I am a general partner in a Trust property. We own a 285-unit mobile home park-rent the space that ...
  A: I'm sorry and I have never managed one of these. For an apartment community, the typical management ...
Property Mangament7/9/2008
  Q: Do you have to have a license to be a property manager in kentucky? And if so what license do you ...
  A: I'm sorry, I don't know; I've never worked in Kentucky. In all of the states I have worked, only a ...
contract for property manager6/25/2008
  Q: Do you have a form that spells out the duties of a property manager?
  A: No, I'm sorry I don't. Here are some places you should be able to get the information you're looking ...
Non-Renewal letter to tenant6/20/2008
  Q: I would like to know if there is a simple format letter to notify a tenant that you are not renewing ...
  A: I'm sorry and I don't have a sample letter; I have listed a couple of websites below that you might ...
fair housing6/19/2008
  Q: I am currently an assistant property manager in the state of Missouri and many of our phone calls ...
  A: This is not really a fair housing issue, as you weren't treating someone in a discriminatory manner; ...
Recruiting a Resident Manager5/20/2008
  Q: What is the most efficient way for an independent investment company to recruit and hire an ...
  A: As you are painfully aware, there is no one best way to accomplish this. I belive in hiring for ...
Property Management Manuals4/10/2008
  Q: I am starting a new property management company with about 700 units. I need a property operations ...
  A: I highly recommend Rich George at NOI Coach. NOI Coach Richard George 3787 Lincolnshire Rd. Suite ...
Maintenance Upcharge3/31/2008
  Q: We own a property management company in Texas (600 units). For maintenance we have in-house paid ...
  A: Sorry for the delay in responding; I've been traveling all week and just got back last night. I ...
getting started in Property Management3/24/2008
  Q: I live in Florida and have recently opened a property management company, after working for about 6 ...
  A: I'm sorry and your request is much too complex for me to address fully. You'll obviously need to ...
New Rental Property3/3/2008
  Q: I'm the new owner of a 52 unit building and there are several pets already in residence. Can I ...
  A: Unless there is something in your local or state landlord/tenant law that specifically prohibits it, ...
Property Management2/19/2008
  Q: What liscense are needed to become a property manager for an apartment complex? I live in NC and ...
  A: I'm sorry and I cannot answer this question for you because the answer depends on the laws of the ...
QUESTION? PROP-MAN Help!2/15/2008
  Q: as a licensed real estate agent, can I have my own property management company (say LLC or C corp) ...
  A: Generally speaking, you must be a real estate broker (or be affiliated with a real estate broker) to ...
looking for info on GA2/15/2008
  Q: It's Kelli Brain from the old days (NRM & VIP), just in case you forgot who I am. I couldn't find ...
  A: Hey! As if I wouldn't remember you! Hope all is well with you. Sorry and I don't know about ...
property management fees - 27 units2/13/2008
  Q: My wife and I are the onsite property managers for 27 bungalow units. In two years, we've kept the ...
  A: I'm sorry and I am not familar with your market or with properties that small. The only suggestion I ...
Becoming a Property Manager2/6/2008
  Q: Doug, Looking for Property Management training and is a leasing license required? I have some ...
  A: First of all, licensure depends on your location and if you will be working for someone else or for ...
licensing for property management2/4/2008
  Q: Regarding managing a community property in texas. If one works as an employee for a property ...
  A: I'm very sorry and I cannot answer this question. In my experience, every state requires anyone ...
licensing for property management2/4/2008
  Q: Regarding managing a community property in texas. If one works as an employee for a property ...
  A: The licensure requirements vary from state to state, so I cannot answer your question since I don't ...
property management company2/4/2008
  Q: I have been helped my relatives manage several rental properties. I am interested to own a property ...
  A: In my experience, every state requires residential property managers to be real estate brokers - ...
Income to expenes2/2/2008
  Q: Somewhere I read that when you are considering investing in residential investment property that ...
  A: Without knowing more details about the property and the market, it is impossible to do anything ...
rental1/27/2008
  Q: I live in tennessee and I have a small office building 5000 sq ft, one level.....half offices and ...
  A: It would take a significant amount of research into your local market, your competition, and the ...
Leasing Questions1/26/2008
  Q: I have been looking around for information about becoming a residential leasing agent, but most of ...
  A: I have no personal experience with the issues you are researching. I would suggest the following ...
Becoming A building manager1/23/2008
  Q: ! I was wondering if you could tell me what to expect when going for a building managers interview. ...
  A: This is a REALLY broad question with so many variables that I simply cannot give you any specific ...
Resident Manager Wages / Finding a Program1/22/2008
  Q: I am a resident property manager in Los Angeles, Ca. Although I was originally told I would receive ...
  A: I'm sorry and I cannot comment on anything regarding compensation or state employment laws. I can ...
Rental Management Company in GA1/17/2008
  Q: Hey Doug, I hope you are doing well. I noticed that you are a broker in GA. Do you know of a good ...
  A: Sorry for the delay in responding; I've been "under the weather". What type of property are you ...
Commercial Tenant Lease Buyouts1/17/2008
  Q: What would be some reasons for allowing a tenant to buyout of his/her lease?
  A: I'm sorry to sound like Capt. Obvious and in my experience, the only reason to allow a buyout - I'm ...
Starting Property Mgmt. Business1/11/2008
  Q: I would like to start a property management business but I don't know where to start. I have ...
  A: I'm sorry and I am swamped right now - I can't give you all the information you need and I can give ...
Property Management Job12/15/2007
  Q: I was wondering if a person needs the CPM title in order to successfully land a property management ...
  A: Although the CPM is the most prestigious designation in property management, you don't need it to ...
Property Management Contracts12/7/2007
  Q: I am just getting started on my own, I have been doing this for over 15 years...But I need a good ...
  A: I would check with your local Board of Realtors and the Institute of Real Estate Management - ...
CAM and leasing12/2/2007
  Q: Can a property manager with a CAM license working at a condo conversion do leasing at that same ...
  A: Although I live in Florida, I am not a licensed CAM and am not familiar with the requirements and ...
changing resident profile11/12/2007
  Q: My company manages an apartment community in Atlanta with a high population of immigrants, many ...
  A: As I'm sure you know, discrimination based upon national origin and race is illegal - if you are ...
CPM10/22/2007
  Q: it's Steve M! How are you?? I just found you here so I thought I'd send a question. I'm looking ...
  A: Good question, I'm not sure. I'll talk to my friends at IREM and find out for you. I'm just leaving ...
Aspiring property manager10/2/2007
  Q: I am an owner of a real estate company in Honolulu. We handle primarily residential sales of buyers ...
  A: There are several sources for Policies and Procedyres manuals; obviously you'll need to replace alot ...
homework question?10/1/2007
  Q: Sir, Im not sure what you mean by "Sorry, but I don't answer homework questions..". Are you ...
  A: Bobby - I sent the answer I did because there was nothing in your question that you couldn't have ...
Occupancy Limits in Apartments9/26/2007
  Q: Good Afternoon Mr. Chasick, I am a Site Manager for a complex in Eagan, MN. I have a new resident ...
  A: There is no "official" national occupancy limit - the only occupancy limits I've seen are imposed by ...
Fair Housing Seminars3/26/2007
  Q: Doug, I know that you do online training for Fair Housing. Is it better for a large property mgmt ...
  A: I'm sorry for the late reply; I have been out of the office with limited access to email. My ...
Online Marketing2/27/2007
  Q: I have a question that I hope you can help me out with. I am working on our marketing campaign for ...
  A: I'm sorry for the delay in responding; I have been out of the office all week. I am not aware of ...
Rental Property12/28/2006
  Q: I am looking to rent my home in Melbourne FL. Do you know where I can locate a good property ...
  A: Sorry, I don't know of any companies who will manage/lease anything under 100 - 150 units. Your best ...
My tenants Utilities expenses are too high12/19/2006
  Q: I would like to know what could I do in this situation. I rent my duplex which includes their ...
  A: It sounds like you are including utilities in the rent. If that is the case, then your only options ...
Interview questions to obtain property managment company11/28/2006
  Q: I own a 12 plex in AZ. I need to find a property managment company to manage this property. I want ...
  A: Sorry and I really cannot help you with this; you will probably be dealing with a Realtor or real ...
Property Manager11/18/2006
  Q: I want to start my own Property Managment company in Texas. I don't believe I have to be a Realtor ...
  A: Every state I have ever worked in requires a real estate broker's license to manage and lease real ...
Front Door Camera in IP environment11/2/2006
  Q: I am designing a new IP based telecoms infrastructure for MDUs and am wondering what to do about ...
  A: I'm sorry and I have not really heard very much about this as an important amenity to most property ...
Property Management Licensing9/26/2006
  Q: Is it true that you can start a property management business when you are a "Registered Property ...
  A: Vick: In most states, you need a real estate broker's license to manage properties - a professional ...
multi media8/8/2006
  Q: I am going to be teaching a course in residential property management this Fall and am looking for ...
  A: I am not aware of any videos or dvds that are not sold for private use. IREM (www.irem.org) and NAA ...
Management Fees7/30/2006
  Q: Mr. Chasick, Can you tell me how I could determine an average managment fee for a rental property ...
  A: Josh, there is no set management fee. Many years ago, a management fee of 5% of the collected income ...
Residential Properties Management Company7/19/2006
  Q: I would like to hire a residential property management company to help managing my condo in Redwood ...
  A: I'm sorry and I am not familiar with who is good out there (I live in Melbourne Beach, FL). Do you ...
On Site Management7/15/2006
  Q: Does an apartment complex have to have an onsite manager? The apartment is in Round Rock Texas.
  A: Not, not necessarily - it might be managed by someone at another property or by someone in a central ...
Property management salaries7/15/2006
  Q: Generally speaking, how and how much are property managers paid for managing rental units (between ...
  A: It is really impossible for me to even give you a range for this, Kathleen - compensation plans vary ...
Contract for a Property Manager7/11/2006
  Q: I will be renting out my home soon. My lease requires the Tenant to electronically deposit the rent ...
  A: You can look at the following websites for information: http://www.mrlandlord.com ...
Property Mangement /fees6/7/2006
  Q: I have a twenty unit apartment building that is currently vacant and I am concerning using a ...
  A: I am not familiar with the Chicago market, and usually a "regular" property management company will ...
Nusaince Evictions in a Section8/Tax Credit property5/6/2006
  Q: We have several residents on our property who are constantly late with payment of rent..causing ...
  A: Without reading your lease, knowing the landlord-tenant law of the jurisdiction you operate in, ...
lease renewal5/3/2006
  Q: My mother has been renting an apt. for years. This year there was no mention of a new lease. She ...
  A: In almost every place I have worked across the country, there is language in the lease (or a ...
Salary for Certified Apartment Manager4/20/2006
  Q: Chasick - I am putting together a proposal for re-negotiating my salary with my supervisor. I am a ...
  A: I'm very sorry and I just don't know. Unlike market rents, there are not many surveys published ...
resident activities2/9/2006
  Q: What kinds of new and creative ideas have you seen for resident activities?
  A: Since I no longer manage communities on a daily basis, I don't feel like I can give you an accurate ...
Reducing building expenses11/1/2005
  Q: We own about 100 units in the mid-west and north east, a number of which we pay heating and water ...
  A: Sorry for the late response; for some reason I did not receive notification about your question ...
Rental Raties Nationwide8/20/2005
  Q: I am a property investor looking for data on rental rates in markets throughout the United States. ...
  A: This is my favorite source for that type of data: ...
Maintenance5/24/2005
  Q: My question is a two part question. How do you create and maintain a maintenance budget? Also, ...
  A: The first part of your question is just way too complicated for me to address here. I suggest you ...
max occ4/13/2005
  Q: I have a rental question. I live in Quincy California. I want to rent a two bedroom house. I have my ...
  A: While there is no federal law that specifically spells out an occupancy standard, most landlords use ...
Residential rent index4/5/2005
  Q: What's a good rent index to determine rent prices in Pasadena, Los Angeles? Are there any ...
  A: If you are looking for HUD Fair Market Rents, go to www.hud.gov. For conventional properties, your ...
eviction attempts3/2/2005
  Q: We moved into this house November of last year. Up until February, the rent has been paid in ...
  A: I'm not an attorney and so I cannot give you any advice about your situation. ANY eviction action is ...
real estate management1/3/2005
  Q: I am a real estate agent in Rhode Island. I have been asked to manage rental property for one of my ...
  A: First of all, I'm 99% certain that you need to be licensed as a Real Estate Broker in your state in ...
Lease non-renewal12/16/2004
  Q: My mother has received a lease non-renewal/termination letter after living at her apt. for 9 years. ...
  A: Good morning Tina: Remembering that I AM NOT an attorney, to the best of my knowledge, the state of ...
Help12/14/2004
  Q: I do not know if you can help me or not but it doesn't hurt to try. Back in March I moved out of ...
  A: I'm afraid I don't have any good news for you. If you signed the lease, then you are responsible for ...
Rental price increases10/14/2004
  Q: I live in Albany, NY. I want to find out how much rental prices have increased for single-family ...
  A: Sorry, I have no experience with single family homes or with the Albany NY area (I'm a former Long ...
CAM starting pay9/5/2004
  Q: Chasick, Can you please tell me what you think would be a midrange starting pay (per hr.)for a part ...
  A: Very sorry about the delay in responding; we just got power & internet back - hurricane Francis made ...
interview8/12/2004
  Q: apartment job I need your help in a question. I was asked when I had an interview for a building ...
  A: Sory for the delay in answering; I live in Melbourne Beach, FL and was very busy preparing for ...
job interveiw8/12/2004
  Q: Aparment building manager If you were asked ,what are the 5 most important things you should know ...
  A: Sory for the delay in answering; I live in Melbourne Beach, FL and was very busy preparing for ...
job interveiw8/12/2004
  Q: Aparment building manager If you were asked ,what are the 5 most important things you should know ...
  A: Sory for the delay in answering; I live in Melbourne Beach, FL and was very busy preparing for ...
CAM or CPM6/1/2004
  Q: I am from Abilene, TX and I have been an Assistant Property Manager for 6 years. There is not a lot ...
  A: The CPM designation is recognized as the most valuable in our industry. The CAM offered by NAA ...
What constitutes bad credit for a renter?5/27/2004
  Q: My husband and I got married in March, and we are looking for an apartment or house to rent. ...
  A: Good morning Andreia: Yes, what you describe would not be considered "good credit", however there ...
Fair Housing4/28/2004
  Q: I understand you have a web site about fair housing issues. Can you send that to me? Thanks.
  A: My website (www.NOINews.com) is about apartment management in general, and has fair housing ...
Apartments/Furnished vs. Unfurnished4/11/2004
  Q: Chasick, I'll be looking real soon for an apartment in Nashville, Tennessee. I'm single/no ...
  A: On the east coast, the typical apartment in an apartment community will come with all appliances; ...
property management3/10/2004
  Q: Here's my question. I am in California and I own a condo in another town close to Los Angeles. My ...
  A: Since I'm not an attorney and have not seen the condo docs, I really cannot comment on the validity ...
leasing condo out of state2/28/2004
  Q: I own a brand new condo in largo, fl. Sits in the middle of a golf course. I live in Springfield Mo. ...
  A: Good morning Ally: Managing your own rental property, especially if you can't get in the car and ...
Renting Home/Apartment2/27/2004
  Q: I'm moving to Nashville, Tennessee in April and will be looking preferrably for a two bedroom home ...
  A: Good morning, Mike: The most important thing you need to know is whether or not you can run a ...
inspecting apartments before move-in2/24/2004
  Q: I once knew a young woman who said she inspected apartments all around town to make sure that they ...
  A: Sorry, and I have not seen that done. Many companies use outside "Mystery Shopper" companies that ...
children and balls1/20/2004
  Q: There are about 8 apartments that share a common grassy area and sidewalk. Of these 8 apartments, 5 ...
  A: Without seeing a copy of your lease, I cannot give you an absolute answer, however the manager does ...

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Doug Chasick, The Apartment Doctor

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Expertise

I can assist property management professionals ONLY (I DO NOT ANSWER QUESTIONS FROM RESIDENTS/TENANTS) with anything related to the management, marketing, leasing and general operations of multifamily properties with at least 100 units. PLEASE NOTE: I am NOT an attorney and CANNOT offer any assistance to residents by answering questions about your business relationship with your landlord - I CANNOT ANSWER QUESTIONS ABOUT YOUR LEASE. Please visit me at www.aptdoctor.com / www.twitter.com/aptdoctor

Experience

36 years experience in managing, leasing, marketing and acquiring all types of investment real estate, with a focus on multifamily properties. I have managed portfolios in excess of 28,000 units

Organizations
National Apartment Association, The Institute of Real Estate Management, National Association of Home Builders, Apartment Association of Greater Orlando.

Publications
Co-author of the book, "How To Excel in Leasing", Journal of Property Management, UNITS Magazine, Sales & Marketing Magic, www.NOINews.com, Managing Apartment Letter, Professional Apartment Management, Fair Housing Coach.

Education/Credentials
Certified Property Manager (CPM), Certified Apartment Property Supervisor (CAPS), Certified Apartment Supplier (CAS), Synchronous Learning Expert (SLE), Certified Distance Education Instructor (CDEI), Advanced Registered Apartment Manager (Adv. RAM), Certified Leasing Professional (CLP), Licensed Real Estate Broker in Georgia and Florida, Licensed Fair Housing Expert Instructor, Virginia.

Awards and Honors
2010 NAA Apartment Careers and Education (ACE) award recipient; 2010 "Legends of the Industry" award from Multifamily Pro/The Annual Brainstorming sessions.

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