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About Susan Sanders
(Top Expert on this page)

Expertise
I can answer questions related to Homeowner and Condo Associations that relate to communication, running meetings and standard operating procedures for Boards.

Experience
I have served on the Board of my own Homeowners Association and I own a company that specializes in HomeOwner Association Communication.

Organizations
Community Association Institute

Publications
Common Ground, Most CAI Chapter Newsletters, USA Today (quoted as an expert in this field)

   

You are here:  Experts > Real Estate > Apartment Living/Rental > Residential Property Management

Questions Answered By Expert  Susan Sanders 
In Category  Residential Property Management

SubjectDate Asked

condo management co.11/20/2009
  Q: The management company is not doing there job. Ex. new landscape dying, taking water heaters from ...
  A: The Board needs to read the contract with the Property Management Company and if the Management ...
CAMs11/3/2009
  Q: I'm on a condo board in my community (11 years). This past year we hired a new management company ...
  A: Do your bylaws for your association or the laws within your state require that they have a CAM ...
Ethical VS Legal?10/21/2009
  Q: The President of our Association is also part owner of the Management Company. His partner is our ...
  A: yeah, sounds like your board has a big conflict of interest going on. You should make sure that the ...
Insufficient Reserve Funds10/20/2009
  Q: I was 3 weeks away from closing on the sale of my condo unit when my buyer's loan was rejected by ...
  A: You should talk to an attorney to see if you have a legitimate case against the Board of Director's. ...
HOA10/14/2009
  Q: We have recently established a functional HOA and ACC in our community. We have many homeowners who ...
  A: You really should seek the counsel of your associations attorney for specific questions but my ...
Move in & Move out fee in Association10/10/2009
  Q: I own a condo in Washington state, and last year my association started assessing a $200 fee for ...
  A: Many associations do charge move in and move out fees so prior to taking them to small claims court, ...
HOA Dues9/29/2009
  Q: The link below leads to an article I recently read, although written in 2008. It refers to putting ...
  A: no, in this case you would be acting much like a bank and taking possession of the property because ...
special assessment9/20/2009
  Q: Recently, the board of our condo has decided to charge a special assessment of $15,300 to help for ...
  A: The Board cannot go against the CC&R's so your only hope would be to work to get the CC&R's changed ...
Violation of HOA Management9/4/2009
  Q: August 1 we voted for Board Members. Next week Sept 8, They will vote on their positions. Last ...
  A: Regardless of what the management company puts in a newsletter, the Board votes on their own ...
Board member9/1/2009
  Q: Can a Board Member do contract work needed for the HOA? Or does it need to be Bidded out?
  A: You'll need to check your own community documents for specifics but in general: 1) all jobs should ...
Property Management Investigation8/8/2009
  Q: Our board of directors has hire a property management company. Even after a formal written ...
  A: I'm not sure that there is a question here, but rather a rant. Many management companies use a lock ...
CAM Procedures8/7/2009
  Q: I would like to know if the property CAM is authorized to approve and sign checks on a property, or ...
  A: Most contracts allow for CAMS to approve invoices and sign checks within a certain limit. Then the ...
HOA-Residential Parking8/6/2009
  Q: My HOA has a "no" parking on the street overnight regulation.I recently had my disabled mother move ...
  A: Joe: If you are living in a gated community than the HOA can have rules about overnight parking in ...
New HOA7/28/2009
  Q: I am a general contractor and I built a home in a subdivision with no establish HOA.The neighborhood ...
  A: Typically as soon as the first home is owned in the association, the association begins charging ...
Running Water at our Rental Home7/23/2009
  Q: we are in our third month renting a home, in which we signed a year lease for, with a property ...
  A: I would recommend that you read the portion of your lease that deals with cancellations to see if ...
HOA votes6/29/2009
  Q: If 50% of the owners are delinquent in a 24-unit complex are they considered a no-vote. Meaning they ...
  A: You need to read your association documents to determine if this is the case. Most state that the ...
Failing Condo Board5/20/2009
  Q: I am on the board of a small (12 unit) self-managed condo association and we have several issues I ...
  A: 1. I would suggest that you get with your association's attorney to review your options. 2. All ...
Broken Pipes5/15/2009
  Q: I have a renter who called about a leaky pipe two months after he heard water running (and standing) ...
  A: Erin: You'll need to read the Rental Agreement to decide who is responsible for the charges. ...
New Board Directors5/14/2009
  Q: I live in Florida USA in a townhome delevelopment with a HOA. Our HOA was initially set up in ...
  A: Many documents allow for the Board of Directors to appoint temporary Board Members until the next ...
Property manager fees4/21/2009
  Q: I am on the Board of my townhouse association. When the association was created 20 years ago there ...
  A: Typically Townhouse association management companies are not paid on a % basis but rather charge for ...
Association Fees/Expectations4/13/2009
  Q: I've lived in the same development for almost 11 years and our Association has gone up on our fees ...
  A: Katherine: Is your association controlled by the developer or is this controlled by the members of ...
association fees4/6/2009
  Q: and the association of the townhouse community where i live is coming after me for dues that i could ...
  A: Most of the time they will put a lien on your house and if your home is foreclosed upon, they lose ...
RS4/5/2009
  Q: Why are so many HOAs reluctant to have a reserve study performed. Seems to me I would rather find ...
  A: Boards are reluctant to spend money regardless of the purpose these days. I also believe that many ...
Broken balcony door - property mgmt doesn't want to pay4/2/2009
  Q: I own the condo for 8 years in a bulding 15 years old. Around 2 years ago, new property mgmt took ...
  A: Hard to say without reading your condo documents. Do they specifically say that the Condo is ...
Property Owners Dues3/20/2009
  Q: own a piece of vacant property that was 12,550.00 in 1979. It's current State Equalized Value is ...
  A: Yes, as long as the association is active you are responsible for paying dues. I would recommend ...
Condo amenities3/18/2009
  Q: Our condo has 1 tennis court. Last week they installed a basketball hoop inside the court. We had ...
  A: Yes, the Board of Directors are allowed to dual purpose common areas as it falls under their scope ...
Entering property management3/16/2009
  Q: I have an ongoing business, but I want to transition into property management. I have taken several ...
  A: There is a National Organization called the Community Association Institute (CAI) that provides ...
Separate entities in association3/15/2009
  Q: Within our community there are 5 stages. All 5 stages are separate corporations. I am the President ...
  A: If you are separate corporations than you can pick your own vendors - including your own management ...
Condo Association Rules3/14/2009
  Q: I am thinking of buying a condo for an investment. There are so many available now for a good price ...
  A: When you purchase a condo, you agree to abide by the condo association rules. You need to make sure ...
Owner occupied question3/7/2009
  Q: I own a condo (owner occupied) I'm selling and its not moving. In a couple of months I have to move ...
  A: 1. Only if the Board of Directors and the other condo owners agree. It will probably take a change ...
HOA acting as Management Company2/27/2009
  Q: I work in the multi-family industry and I hear there ia a trend that is growing, specifically it is ...
  A: I don't think this is a trend, but rather a fact of how things have been. The majority of HOAs in ...
Condo Assoc. Bylaws2/23/2009
  Q: I bought a condo in fl. a couple of years ago. From what I understand there have been no changes ...
  A: Kathy: The management company serves at the pleasure of the Board. I would recommend that you start ...
HOA2/10/2009
  Q: My husband and I live in a small community in a suburb of Houston TX. We are first time home owners ...
  A: Would it really matter who complained about the dogs. Most of the time it is a neighbor who reports ...
Condo reserves2/6/2009
  Q: I am on the board of my association. I am not completely happy with our property mgmt company as I ...
  A: check out an attorney's opinion on this: ...
Late HOA fees2/5/2009
  Q: Since everyone (owners), own a percentage of our complex, do we all have a right to know which other ...
  A: You do, but not on your terms. Most of the time when a member requests access at this level, they're ...
Florida Condominium Association Manager1/25/2009
  Q: My husband and I own a unit in an 80-unit condo. The CAM owns 8 units--10 percent--and my question ...
  A: The old saying "If you want something done right, do it yourself applies here". One has to get ...
Florida Condominium Association Manager1/23/2009
  Q: My husband and I own a unit in an 80-unit condo. The CAM owns 8 units--10 percent--and my question ...
  A: The CAM serves at the Board Of Directors discretion. The homeowner and, in this case, the CAM have ...
HOA dispute1/21/2009
  Q: My questions is 2 fold and has a 2 level issue: History: I live in a neighborhood with multiple ...
  A: There is always legal recourse but the likelihood of you prevailing is slim. When you bought in a ...
HOA dispute1/20/2009
  Q: My questions is 2 fold and has a 2 level issue: History: I live in a neighborhood with multiple ...
  A: Lauren: I've yet to come across an HOA that will waive portions of the fees for those that don't ...
HOA manager authorization to contract1/19/2009
  Q: I specialize in servicing graphic needs of HOAs in California. Two signs (both under $250)were ...
  A: The court will ultimately decide but I would lean toward the Management Company. They had an ...
HOA manager authorization to contract1/18/2009
  Q: I specialize in servicing graphic needs of HOAs in California. Two signs (both under $250)were ...
  A: Wow - if this has been going on for a year, I don't think the association is going to give in. You ...
Condo Association1/15/2009
  Q: Should the Condo Association be respnsible for: Declaration of Condominiums; Articles of ...
  A: The governing documents for your association will outline what is required in order to be President ...
Condo owner complaint1/11/2009
  Q: I'm having trouble finding what procedure to follow on the question below. I've lived in my condo ...
  A: You should attend a Board Meeting and ask to be put on the agenda to speak. I wouldn't put your ...
condo rights1/11/2009
  Q: What qualifications do condo board member need, ie...to have keys to a unit? ANSWER: Board Members ...
  A: As an owner, you should have a copy of the governing documents and in there the election process ...
condo rights1/11/2009
  Q: What qualifications do condo board member need, ie...to have keys to a unit?
  A: Board Members can get elected with zero qualifications and once they are a board member they will ...
"condo mgmt 101"1/9/2009
  Q: I live in a 11-unit condo in NYC where we recently acquired control of the board from the sponsor ...
  A: There is a class offered by CAI called the ABC's of being a Board and their web site is accesible at ...
Advice for a great tenant dealing with the HOA12/23/2008
  Q: I'm a renter in a small condo building of four units. The rest of the people living in the units are ...
  A: As you're not a member of the association, you are not entitled to attend the meetings nor are they ...
Advice for a great tenant dealing with the HOA12/22/2008
  Q: I'm a renter in a small condo building of four units. The rest of the people living in the units are ...
  A: Some people just don't want to be nice to anyone. Your question about do you have to follow the ...
H.O.A. not paying bills12/9/2008
  Q: Can you file a Preliminary notice on an Association that is has old bills going back to 120 days?. ...
  A: Ruth - if you're worried about the ongoing relationship, you'll want to pick up the phone can talk ...
By-laws of HOA selectively enforced11/21/2008
  Q: Sanders, My HOA management is telling me that I must remove my roll-away basketball hoop from the ...
  A: Here's the deal, most associations had written in to the by-laws that satellite dished were not ...
Manager included in legal matters11/18/2008
  Q: Our condo manager is also an owner in our condo association. As manager, he attends all legal ...
  A: You should consult and HOA attorney familiar with FL law about the legality of it all. I personally ...
a neighbor's pet and the condo board11/13/2008
  Q: In April 08, my husband was with my 2 yr old daughter on the condo common grounds when a neighbors ...
  A: You should ask for time on the next Board Meeting agenda to present your case to the Board. It will ...
Occupants & Parking11/11/2008
  Q: I live in a 26 unit condo complex in Westwood, Mass. Each unit has 2 deeded pkg. spaces. Visitor ...
  A: It sounds like the amendment they passes vs. the way it was explained is now contradicting each ...
owners in arrears11/5/2008
  Q: Ms Sanders I live in one of five Phases that make up our association of 100 units in all-our Phase I ...
  A: It depends on how your association by laws are structured. If each Phase is its own Association, ...
Minimum Board Members and Common Area question11/4/2008
  Q: Please provide a "job description" of each Board Member in an HOA, including "Members at Large". I ...
  A: The mimimum requirements for Board Size is defined within your association's ByLaws as each ...
HOA dues late11/2/2008
  Q: my HOA dues are late but this was due to the first time i got my condo, they failed to give me my ...
  A: Jennifer - if you're asking if the condo has a right to foreclose on your unit, they do. They're ...
Association By-laws & QuickDeeds10/17/2008
  Q: Scenario: Miami (Dade County), Fl Owner resided 20+ years at unit, given health condition transfers ...
  A: Possibly - ByLaws can only be changed by a vote with a majority of the membership approving them so ...
Association By-laws & QuickDeeds10/17/2008
  Q: Scenario: Miami (Dade County), Fl Owner resided 20+ years at unit, given health condition transfers ...
  A: Yes, charging for a copy of the By-Laws is common practice as most people get a free copy during ...
Apartment complexes10/8/2008
  Q: . I know this might not be your expertise, but I didn't know what category to ask in, :( What is ...
  A: Comes down to ownership most of the time: Condo - owned and they share common walls/roof Townhouse ...
paying bills10/5/2008
  Q: CAN I PROPERTY MANAGEMENT COMPANY NOT PAY A BILL THAT SHOULD BE PAID PER CONDO DOCS INSTRUCTED BY ...
  A: The management company should take its direction from the board. If the Board has approved the bill, ...
HOA Billing statements10/2/2008
  Q: I reside in Michigan and I need to know if there is a law/guideline/act that states how often a bill ...
  A: Latice: I'm not familiar with Michigan Billing Laws, but here is a link to the Community ...
HOA/Management Company connection9/30/2008
  Q: I have a thousand questions, but I'll start with this one. I would like to know exactly how the HOA ...
  A: Most management companies do more than maintain common areas. If you are sending your association ...
HOA Board of Directors9/28/2008
  Q: Susan, Our HOA bylaws states that multiple owners of a lot are designated as Class A members of the ...
  A: You should always check with the association's attorney as he is most familiar with the bylaws. My ...
Rental of My Condo to Family9/26/2008
  Q: I wish to rent (below market price) my condo to a family member who is 61 years old and ill. The ...
  A: Without really looking at your ByLaws, I can't say if you absolutely have to pay the fee, but I ...
Dispute9/25/2008
  Q: My condo was in rental pool managed by a property mgmt.co. On July 20, 2008 i recd,d a letter dated ...
  A: You should read your rental pool agreement to see how much notice they are required to give you ...
HOA problems9/24/2008
  Q: I purchased a townhouse in San Lorenzo, CA 2007. Until last April 2008, they raise the association ...
  A: I would go to the manager's office and ask to speak with him. I would then ask to have the ...
condo owners disputes9/21/2008
  Q: I'm a condo owner in a complex with 24 units. We have a three member elected board which work hard ...
  A: check in with your State's Real Estate Commission as they have normally have an Ombudsman type of ...
Management Company & unauthorized Key access9/15/2008
  Q: I live in a Condo managed by a management company in MA. I rent from a private owner. On two ...
  A: To charge a fee to unlock a door is fairly common. Did they send you a bill or did you have to pay ...
terminating a contract9/12/2008
  Q: I am interested where can i find an example of a notice of termination for a property management ...
  A: Wow, that is unusual, as most management company contracts have a 30 day out clause. I've got one ...
HOA Dues past due9/4/2008
  Q: I received a letter in the mail in mid Feb stating that my HOA dues were due 1 week prior. This is ...
  A: I would immediately pick up the phone and call the attorney to ask for a payment plan. Usually the ...
Condo Question9/1/2008
  Q: I currently own my condo my husband and I live there. We currently have two vehicles and two ...
  A: I don't believe they can tell you how many things you can own, however, this is not what they're ...
Condo Property Management8/29/2008
  Q: I live in a condo in Toronto, recently my unit has been experiencing some soap bubble backup in the ...
  A: I would check with a plumber to see if their solution is "normal". But I can tell you that I got an ...
HOA late fees8/28/2008
  Q: My HOA just sent me a letter stating that i owe 60$ in late fees. I have paid all my dues and am ...
  A: They can be trying to collect a late fee that accrued prior to your last payment. Sometimes Boards ...
private vs state condo association8/22/2008
  Q: How much more money will the state charge if they possessed the condo association in miami dade ...
  A: Each association will be treated differently based on that association's by-laws. I would assume ...
Do HOA CC&Rs always override individual lease agreements?8/19/2008
  Q: We have rented a condo in a 20 unit building for over a year and are now on a month to month lease. ...
  A: Leases control what happens inside the apartment and protect the owner and his property. At the ...
Sue management company8/6/2008
  Q: Can I sue a management company for leaving me homeless b/c the apartment is not ready like they said ...
  A: I would ask an attorney this question but if you didn't have a signed lease, they'll probably use ...
Finding Property Manager for Townhome Community8/5/2008
  Q: I live in a relatively small townhouse community (45-50 homes). Our current property manager - who ...
  A: You can check out my web site at : http://www.athomenet.com/pmFinderState.aspx?state=GA as I have ...
who has financial responsibility7/31/2008
  Q: I live in a P.U.D. in socal in which there are mainly waterscape features (lakes, streams & ...
  A: Unless your living in a condominum enviroment, all repairs to individual homes - whether they be ...
Condo Board Responsibilities7/30/2008
  Q: With the terrible housing market in Florida, I find our condo complex is being overrun with renters. ...
  A: Yes, many associations have a pre-screening process just be sure you're basing it on things like ...
requirements for property management7/30/2008
  Q: i live in a multi-unit condo in San Francisco, Ca. I own 1 of the units. A previous answer stated ...
  A: I'm not that familiar with CA law so check with the Real Estate Commission but my friends in the ...
Property Managers Responsiiblities7/30/2008
  Q: Sanders, I have terminated the lease with my landlord. I reside in a condominium where the ...
  A: It is not her responsiblity as she does not work for the Landlord but rather for the Association. ...
being harrassed by property manager7/27/2008
  Q: The ex HOA president (whom I had a rocky relationship with) is now the property manager. She is ...
  A: If she is no longer on the Board and is not the one that contracted for her services than there is ...
HOA fees7/25/2008
  Q: After about 8 months, I received an attorney's letter telling me that my association never received ...
  A: Did the check clear your bank ? If not, then they probably think you should know that they didn't ...
Condo Owner Deducting from Condo Fee7/24/2008
  Q: It is clearly written in our condo by-laws that owners are responsible for the maintenance and ...
  A: How do you fit in to the equation ? Are you the manager, the treasurer? Why not accept her partial ...
condo question7/22/2008
  Q: I have owned my condo for almost 2 years in a building that was built in 1976 and has approximately ...
  A: I would think if you wrote to the owner directly, told him the issue and volunteered to pay the ...
Unresponsive Condo Association7/21/2008
  Q: Now, it's been several weeks since I discovered-after a rainy day- a water leak originating from the ...
  A: Send the letter via Registered or Certified Mail so you have a receipt that they accepted the letter ...
problems with condo association7/21/2008
  Q: Over 4 weeks ago, I noticed a water leak inside my living room, originated from the top of the ...
  A: Paying a bill on behalf of an association and then sending it in for reimbursement can be a little ...
Can another Condo association force ours to join theirs?7/18/2008
  Q: There are 6 total buildings with 4 units in each building. 4 buildings are part of one association ...
  A: I have never heard of such a thing. One association mandating another merge with theirs. It will do ...
HOA7/17/2008
  Q: We live in a brand new subdivision of single family homes. At closing we were given a set of bylaws ...
  A: My personal opinion is that the builder was too cheap to establish an association so while in his ...
Common Elements Pipe Nightmare7/17/2008
  Q: I have an ongoing issue with a master sewage pipe that happen to be located on 1st floor unit that I ...
  A: Frankly, I would recommend that you consult your own attorney and bring with you a copy of the ...
Trash managment7/14/2008
  Q: I'm taking over property management in a small apartment complex (about 12 occupied units). The ...
  A: I don't know of form letter.. I would simply list all of the tenant responsiblities.. don't be ...
Trash managment7/14/2008
  Q: I'm taking over property management in a small apartment complex (about 12 occupied units). The ...
  A: Are the rules posted in front of garbage area so everyone is reminded of it each time they throw ...
invasion of privacy from regime manager6/19/2008
  Q: I currently own several properties in Hilton Head SC. 2 of them are governed by the same condo ...
  A: As the Regime Manager works at the Board's discretion, I think if you had authorized it - the Board ...
Disclosure6/16/2008
  Q: We are renting a house for someone while they are out of the country for 1-2 years. Is it ethical ...
  A: I think it should be based on the length of the lease. If they're signing a one year lease then ...
board members in arrears5/30/2008
  Q: I have reason to believe that several board members of my condo are in arrears with common charges ...
  A: Sorry for the delay, I've been on vacation. While your question seems reasonable and not out of ...
board members in arrears5/29/2008
  Q: I have reason to believe that several board members of my condo are in arrears with common charges ...
  A: Most documents read that in order to be an officer of the association, you have to be in good ...
condo police5/6/2008
  Q: I don't know if anything can be done about this, but any suggestions will be most welcome. I am a ...
  A: Every community has a few residents who self appoint themselves "code enforcement" and there really ...
Property Management Unfairly Charging4/30/2008
  Q: I live in a subdivision where the home-owners association has outsourced/contracted out the ...
  A: You'll want to contact an attorney for legal matters and direction. I would however suggest, that ...
Condo Association Management License4/22/2008
  Q: I work in the Hospitality Industry and we are getting ready to sell our condos. I have been asked to ...
  A: There is a lot involved in being a Condo Manager - that is a manager of a condo association. You'd ...
annual treasurers report4/14/2008
  Q: I would like to see some sample annual treasurers reports for homeowners assoc. I have been asked to ...
  A: I do not but send me an e-mail to susans@athomenet.com and I will send you a sample budget excel ...
Co-op Shareholder voting4/7/2008
  Q: Is a co-op required to provide shareholders with a proxy card that has unique control numbers for ...
  A: You'll need to check with the Real Estate commission of your state to see if they require co-ops to ...
HOA, Property Management4/3/2008
  Q: In an emergency HOA meeting three weeks ago, we learned that 11 of the 51units in our complex have ...
  A: 1. You'll really need to read your contract with the management company and review the Board Meeting ...
Condo Annual Board Meeting4/1/2008
  Q: We have our annual board meeting in May. I recently purchased this condo. There have been problems ...
  A: John - adding items the the agenda is different than asking for the entire community to vote on an ...
My HOA is not doing its job3/25/2008
  Q: We are in Miami, FL and own a townhouse in a community that is only 3 years old. The development was ...
  A: Yes, you can run for the Board or a the very least, make sure who you vote for the board positions ...
HOA fees3/14/2008
  Q: I am buying a townhome in Los Angeles, California where the HOA fee is now $285/mo. The home costs ...
  A: It depends on how good a job the developer is doing in creating a budget. Most budget deficits ...
HOA3/8/2008
  Q: I rent a townhouse where there has been 3-4 different property management co.Also 3-4-5 different ...
  A: The owner of the property, when he bought it, agreed to certain rules. Not knowing exactly what the ...
dispute3/5/2008
  Q: Can an attorney who lives in a homeowners assoc. and is possibly on the board, represent the assoc. ...
  A: You'll need to read your By-Laws to see if the attorney can be paid for his services. Most say that ...
Property Management Fees2/27/2008
  Q: I live in a condominum in Miami Florida. Are there any laws governing the increase per year for the ...
  A: No, there are no laws about this. If you are on the Board and feel that the management company is ...
Condo ownership/renter2/23/2008
  Q: I own a condo in a 8 condo locaton, we have a HOA and all pay monthly fees, the rules regarding ...
  A: Probably not much to do. Sounds like the Covenants don't address if the renter causes a problem not ...
Condo Treasurer problems1/31/2008
  Q: I recently received a letter from our treasurer asking for an additional $500 as the reserve fund ...
  A: I would expect that you would ask them to live up to their fiduciary duty and do things in ...
HOA1/23/2008
  Q: "Hi I just recently purchased a condominium in California with my husband. Little did we know that ...
  A: Your association needs to hire an attorney that specializes in condo association collection matters. ...
Condo Treasurer problems1/22/2008
  Q: I recently received a letter from our treasurer asking for an additional $500 as the reserve fund ...
  A: Youneed to request a copy of the board meeting minutes where the special assessment was approved. I ...
Difficulty renting Condo - Due to Condo Board1/8/2008
  Q: I bought a condo in Illinois about 3 years ago and recently was notified by my company that I am to ...
  A: Some suggestions would be to : 1) Read the Bylaws to make sure the they are allowed to make ...
New Homeowners Association needs help12/17/2007
  Q: I need to know whose responsibility it is to ensure a new development is organized into a working ...
  A: Typically your Governing Docs will tell you when it is time to transition to a homeowner controlled ...
Do we need a condo association?12/11/2007
  Q: We recently bought an apartment in a 4-unit condo. We decided we didn't need a professional ...
  A: Did you quit the association or fire the management company. If your covenants say there is an ...
Termination/Change in Management Firm12/11/2007
  Q: I work for a company that asked me to become licensed in the State of Florida to manage condominium ...
  A: Call Colonial Bank and ask for the division that deals with association management companies. They ...
Do we need a condo association?12/11/2007
  Q: We recently bought an apartment in a 4-unit condo. We decided we didn't need a professional ...
  A: You should check with the condo developer to make sure there isn't already an association. If you're ...
Change/Termination of Property Mgmt. Firm12/10/2007
  Q: We just acquired an 18-unit building and we have no experience in property management. Although I ...
  A: You would first set up a bank account in the name of the association and then ask the previous ...
Termination/Change in Management Firm12/10/2007
  Q: I work for a company that asked me to become licensed in the State of Florida to manage condominium ...
  A: You would first set up a bank account in the name of the association and then ask the previous ...
Expanding a Management Company11/30/2007
  Q: I am a young third generation property manager in Chicago land. My family has been managing a ...
  A: Have you reviewed your company web site ? Most board members are technically adept and are using the ...
Expanding a Management Company11/30/2007
  Q: I am a young third generation property manager in Chicago land. My family has been managing a ...
  A: Do you manage just single-family or one off condos or are you managing the actual associations ...
Employment11/28/2007
  Q: My name is George and I recently received my CAM license (Community Association Manager) in the ...
  A: George: Management companies are always looking for qualified staff. Where in Florida are you ...
Condo Manager11/20/2007
  Q: Is $50k/yr. an appropriate salary for 16 hrs. work/wk. for a Condo Manager? How do I research ...
  A: www.caionline.org - these guys sell a Salary Census book that they update every year that tells what ...
30% condo fee increase11/18/2007
  Q: 7 months ago I moved to a beautiful community of 6 condos (132 families) in SW Florida. Each year we ...
  A: Barbara: You'll want to read your condo documents (you should have been provided a copy at ...
Property management11/1/2007
  Q: Are there certain licenses etc. to becoming a condo property manager? What training does one need? ...
  A: Actually most of what you have wrote is pretty standard operating procedure when a property is ...
Condominimum balcony flooring10/18/2007
  Q: We bought a condominium a year ago, this is our first real estate property and we are trying to make ...
  A: Welcome to condo living. The biggest complaint I hear is from downstairs neighbors when the people ...
LCAM10/8/2007
  Q: I am a Florida licensed real estate salesperson. Could you please tell me what a LCAM license or ...
  A: The LCAM stands for Licensed Community Association Manager. Typically the Real Estate Commission has ...
Resident as Prop Mgr.9/24/2007
  Q: Our HOA recently fired our property management company and hired our recently retired board ...
  A: Most people do not want to manage where they also reside as they don't like it when residents call ...
HAO DUES9/21/2007
  Q: What legal process can be taken to stop a homeowner from selling a property when the dues havenot ...
  A: It is my understanding that just because the homeowner sold, it doesn't release him from the debt so ...
HAO DUES9/21/2007
  Q: What legal process can be taken to stop a homeowner from selling a property when the dues havenot ...
  A: Actually, getting them to sell the property is probably what you want to happen as during the ...
Condo Board/Association9/4/2007
  Q: I recently bought a Condo in NJ. It's new construction and we just elected our board and I was ...
  A: You should check out this link as they have books (really phamplets) that outline each of the ...
CAM License/starting business8/29/2007
  Q: .I hope you can help me. I am currently a Property Manager for a 220 unit Property. I am new to ...
  A: HOA Management runs the gamut from $12 a house a month all the way up to $25 or $30 depending on ...
condo association status8/21/2007
  Q: I just bought a condo and found out the city is suing us for "not being an association." Does an ...
  A: Associations are non profit organizations that do have to register (usually with the state) each ...
Pay Scale for Res. Mgr.8/14/2007
  Q: I do all the cleaning, minor repairs, painting, landscaping, (trimming, mowing) ordering, inventory, ...
  A: The Community Association Institute recently released their 2007 Salary Survey so you can compare ...
Transition8/10/2007
  Q: Our builder never fulfilled his responsibilities and was MIA for several years. The residential ...
  A: Your association's By-Laws will dictate how this is handled - typically it requires x% of all voting ...
Vendor contracts8/7/2007
  Q: I live in a poorly managed community and are putting pressure on our Board to oust the management ...
  A: Typically the owners have a right to view the contracts but usually they are kept at the management ...
roofing debt7/24/2007
  Q: Our association hired a roofing contractor, and before starting the job we were told (in writing) ...
  A: It is my understanding that in an association, while assessments are divided out among all the ...
Privacy issues of properties in arrears7/20/2007
  Q: Good evening, I live in a subdivision of 452 homes, of which over 20% of these properties are in ...
  A: This is always a heavily debated topic within an HOA and often between Board Members. I've never ...
Homeowner Associations and Foreclosure7/18/2007
  Q: I currently live in a subdivision with over 200 buildings and we have a Homeowner's Association in ...
  A: You really should consult an HOA attorney but here is what I know. Yes, the HOA can "take things ...
Maintenance Fee Coverage7/8/2007
  Q: About a month ago, our condo association hired plumbers to repair leaking pipes originating from our ...
  A: Yes, it is legal. You need to read your condo documents (which you should have been given at ...
Dissolving HOA6/15/2007
  Q: We live in Stevenson Ranch CA 91381 - unincorporated - detached homes listed as condominiums - wThe ...
  A: I would have two recommendations for you - one is to read the bylaws of the association, in their it ...
Picking a new Property Manager6/1/2007
  Q: Is there an outline or information available for a Condo Board for developing an RFP for the ...
  A: I would recommend that you visit www.caionline.org as they have these type of items for sale. It ...
access to property5/19/2007
  Q: I live in a condo which consists of 48 units and is maintained by an association and managed by a ...
  A: Actually the manager works for the Board Of Directors. It is the Board that set policy, it is the ...
Townhouse land in Union NJ4/30/2007
  Q: I own a townhouse in Union NJ, and I was wondering what i actually own? (I know I should have asked ...
  A: You should check a couple of places: The Covenants or ByLaws which might outline what can be done ...
Renting common element space in Condo Garage4/3/2007
  Q: I'm not sure if you'll be able to answer my question or not, but hopefully you can. I live in a ...
  A: The first items that comes to mind is to ask if the condo docs limit the use of the garage strictly ...
HOA Management3/27/2007
  Q: ...I purchased a condo almost a year ago, and the HOA management has been horrible. Just last week a ...
  A: Sounds like there is some confusion at your association. There should be a HOA Manager and a HOA ...
running for president of homeowener ass2/6/2007
  Q: We move to this area 2yrs ago.I have attended all our homeowner ass meeting since we move in ...
  A: The most successful board presidents are those that can gain community support. I've seen them do it ...
property management12/4/2006
  Q: We are a self-run condo association; with a lack of people interested in holding office for the 2007 ...
  A: The proper way is to view your covenants to see what is required. It might not require that you ...
Ensure debt payment by HOA member upon sale of patio home11/14/2006
  Q: As the President and head of the Board of Directors for a small (11 individual, detached patio ...
  A: Each state has different laws that apply so I would strongly recommend that you hire an attorney ...
Re: Property Mgmt/ Developer Contract11/9/2006
  Q: I am working with a developer on a residential community, I will be the property management company ...
  A: I would recommend a very specific contract that details out your exact responsibilities. IE.. the # ...
Do we need to be part of a homeowners association?11/3/2006
  Q: We own a home which is being rented under a P Manager. Do we need to be part of any association? ...
  A: When you bought your home, the closing attorney should have notified you that your house was within ...
Billed $6000.00 without notice.10/13/2006
  Q: We purchased a second house which is about 300 miles from where we live. During the first two months ...
  A: While a step of this nature is drastic, it is not unheard of. I would suggest that you calmly place ...
BOD minutes8/21/2006
  Q: I work for a large self-managed HOA in Florida. The minutes of our monthly Board of Directors ...
  A: Good Morning Trish: You need to check with your association's attorney on the first part of this ...
Condo Assoc. and Maintenance Fee Coverage8/1/2006
  Q: I own a condo and pay a quarterly maintenance fee dues of $650. The lightbulb went out in front of ...
  A: Melissa: You don't want to withhold your maintenance fee. What you should do is put this request in ...
Condo association by-laws6/29/2006
  Q: I am on the board of our condo association and want to know if we can pass rules to restrict renters ...
  A: Yes, a number of associations have rules that restrict renting. It does however require a change to ...

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