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About Grace H. Morioka
(Top Expert on this page)

Expertise
If you have questions about property management, homeowners associations or common-interest developments, budgeting, new developments, or real estate management, I can help. With over 20 years experience in the field of homeowners association, I have assisted in forwarding planning for over 50 new housing developments in California and have co-authored a book about homeowners associations. I am a licensed California Realtor, and have been a past consultant to the California DRE in areas of budgeting for CIDs. I look forward to providing detailed, practical help for your questions!

Experience
I am a homeowners association manager in Northern California with over 20 years experience in CID management, development and forward planning and nonprofit budgeting/finances. I am the co-author with attorney John Hanna of the book "Homeowners Associations: A Guide to Leadership and Participation", a useful handbook for homeowner and Board members of CIDs. I am also a Realtor, credentialed SRES (Senior Real Estate Specialist) with a specialty in real estate solutions for senior citizens.

Organizations
National Association of Realtors (NAR) California Association of Realtors (CAR) Santa Clara County Association of Realtors (SCCAOR) Hold the Designation of Senior Real Estate Specialist (SRES)

Publications
Co-Authored "Homeowners Associations: A Guide to Leadership and Participation" Various articles that I have written have appeared in the San Jose Mercury News, ECHO Journal, CAI Magazine

Education/Credentials
BS - Accounting and Finance, some post graduate work

   

You are here:  Experts > Real Estate > Apartment Living/Rental > Residential Property Management

Questions Answered By Expert  Grace H. Morioka 
In Category  Residential Property Management

SubjectDate Asked

Manager to Apt Unit Ratio7/8/2008
  Q: When is it required by law (in California) to have an actual ON SITE manager? Does it go by number ...
  A: You'd think, at the outset, that this is a pretty simple question, but, in fact, I could not find a ...
Liens7/7/2008
  Q: Can you tell me what the process is to perfect a lien for property owner's association fees once it ...
  A: Although I am not an attorney, the act of "perfecting" a security interest, such as collection of ...
PROPERTY MANAGEMENT SERVICE7/5/2008
  Q: I HAVE 2004 BUILT SINGLE FAMILY HOUSE IN RHODE ISLAND. I RENTED TO FOUR STUDENTS INCLUDING MY ...
  A: There are several places where you can find a trained, knowledgeable property manager for your home. ...
Too Many Townhouse Rentals7/5/2008
  Q: 2 years ago I bought a townhouse in a lovely area. I was very happy until I see how many of the ...
  A: Although you say that the maintenance fees are already too high, given the problems you're ...
Homeowner Association Non payment7/1/2008
  Q: I am managing a townhouse complex. One of the homeowner sold his home and he hasn't pay for 3 ...
  A: The first thing to do is to send to the title company a "demand" requesting payment for the ...
End of Lease Termination/Non-Renewal6/30/2008
  Q: Gracie, I have a tenant who has reached the end of her original 2 year buy back lease as of June 1. ...
  A: I'm sorry to hear that a once promising tenancy has turned out so poorly. It's obvious that the ...
Lease6/27/2008
  Q: We relocated to a apartment in a different state. Since we have moved in, things have changed ...
  A: Unfortunately, the problems you are citing are not easily rectified by any property manager, because ...
Property lein6/26/2008
  Q: I recently put my condo up for sale and discovered there was a lein from an old credit card my wife ...
  A: Unfortunately, I am not an attorney familiar with the credit laws in your state, so I cannot really ...
Management Company Responsibility6/25/2008
  Q: One of the tenants in our condo unit filed for bankruptcy and included the HOA special assessment ...
  A: Unfortunately, I am not an attorney, and the questions you ask really should be posed directly to an ...
condo bylaws6/25/2008
  Q: my brother has been living in my condo for 2 years now. my bylaws state that no one can rent for ...
  A: I find it curious that the Board and Association have suddenly taken an interest in your brother ...
neighbor's bamboo invasion.6/25/2008
  Q: My neighbor, who is renting his house, has a yard adjacent to mine . There is a metal screened fence ...
  A: Actually, I think I DO have a simple answer for you and it will involve contacting your county's ...
Too Many Townhouse Rentals6/24/2008
  Q: 2 years ago I bought a townhouse in a lovely area. I was very happy until I see how many of the ...
  A: Rental homes within a common interest development or homeowners association is always a controversy. ...
Foreclosure Rental Property6/22/2008
  Q: We have rented our home for the past 18 months. We have never been late on our rent. We have been ...
  A: Although I am not an attorney and my opinion should not be construed as legal advice, I hope I can ...
HOA charges for mailing6/20/2008
  Q: Can a HOA charge an owner for the cost of certified mail, to deliver a non compliance notice?
  A: Unfortunately, the answer to your question is "yes", the Association may charge you for this cost, ...
Sodiers and Sailors Act6/19/2008
  Q: Regarding the Soldiers & Sailors Act, is it mandatory for a landlord to receive a 30 day notice in ...
  A: You are correct. The serviceman is allowed to break the lease provided he/she follows the rules ...
Sodiers and Sailors Act of 20036/19/2008
  Q: Regarding the Soldiers & Sailors Act, is it mandatory for a landlord to receive a 30 day notice in ...
  A: The Soldiers and Sailors Act of 1940 was completely rewritten and renamed the Servicemans Civil ...
HOA and Harrassing Neighbors6/17/2008
  Q: My family (husband and 3 kids) live in high-density housing which we have rented for more than 2 ...
  A: To resolve this problem, it sounds as if you and your family need an opportunity to "confront your ...
Neighbors in Rental House next door6/17/2008
  Q: I own a house (single family residence) in San Francisco. There is no association. I've lived in ...
  A: The City and County of San Francisco has some of the strictest rules in Northern California ...
rental property6/13/2008
  Q: I am very sorry to bother you about this, but if you have time I sure would appreciate your help. I ...
  A: Again, I am not an attorney, and if you wish to fight this, you will need the advice of a good ...
Leasing Agents6/12/2008
  Q: Do Leasing Agents and Assistants need to have a CA Real Estate License to work in San Francisco?
  A: First, ALL agents who lease commercial or residential property belonging to others for profit ...
rental property6/11/2008
  Q: I am very sorry to bother you about this, but if you have time I sure would appreciate your help. I ...
  A: Depending on the provisions and terms of your rental agreement, the new landlord may give you 30 ...
Fair Debts Collection Practices Act & Property Managers6/10/2008
  Q: I am a board member of my AOAO. Currently we have two delinquent accounts. One is a receivable ...
  A: Although I'm not an attorney, I think that the reason the managing agents are reluctant to contact ...
OCCUPANCY OF INHERITED HOUSE6/9/2008
  Q: I SHARE AN INHERITED HOUSE WITH MY BROTHER (EXECUTOR) AND TWO SISTERS; I WANT TO LIVE THERE UNTIL IT ...
  A: Although I am not an attorney nor privy to the terms of the will granting you and your siblings ...
residential property management6/8/2008
  Q: Does Ohio require a license to manage residential properties?
  A: Unfortunately, almost every state in the United States requires anyone who wishes to manage property ...
COA repair done when they agree to pay for it, but bill me 4 months afterwards6/6/2008
  Q: I own a condo in Northern California and I am in dispute with my COA management. There was a sewage ...
  A: Determining who is responsible for damages and/or the insurance deductible can be one of the hardest ...
Home owner association orgination fee5/31/2008
  Q: What is the difference between a home owner's origination fee and a transfer fee? How can you have ...
  A: I've never used the word "origination fee" outside of the loan arena, so this question is quite ...
HOA liability5/28/2008
  Q: Our subdivision is in Franklin county MO. We are an HOA with three trustees. It is a rural setting ...
  A: Without reading your governing documents, I will do the best I can in guiding you on this matter. ...
flood insurance condo5/26/2008
  Q: Please I am so desperate for SOMEBODY TO HELP US..We had a condo in MS. they we had purchased one ...
  A: Your situation demonstrates how difficult it can be for owners in a condominium to recover in the ...
flood insurance condo5/23/2008
  Q: Please I am so desperate for SOMEBODY TO HELP US..We had a condo in MS. they we had purchased one ...
  A: It's often difficult to determine what type of insurance and how much to carry for each property. ...
Condominium Questionnaire5/22/2008
  Q: I'm a unit owner and on the Board of Directors for 200+ Condo HOA. An owner was looking to ...
  A: and good work for detecting the problems in the form before it jeopardized the owner's mortgage. ...
HOA Non payment assessments5/19/2008
  Q: I am on the board, treasurer, of our Condo HOA in Atlanta, GA. We have a management company who is ...
  A: As you probably now know, collecting delinquent assessments from any owner becomes almost ...
Property manager5/16/2008
  Q: Basically we have live in our current townhouse three years. We began renting through a property ...
  A: Actually, the property manager is the agent of the landlord--not the agent of the renter. As such, ...
Condo developer's rights to an office5/15/2008
  Q: Situated in Michigan, I am questioning the rights and privileges afforded the condominium developer ...
  A: In fact, this was so unusual that it sent me looking at the many bylaws and CC&Rs that I have on ...
Biggest sfh property managers in CA5/15/2008
  Q: Who are the biggest single family home property managers in California? Are there any companies that ...
  A: When you use the words "own and manage" over 1000 single family homes, then you're speaking mostly ...
Yearly lease change to month-to-month rent5/14/2008
  Q: Grace, We rent out our house in So. Orange County, California. Our lease will expire within a month ...
  A: Having a home in a good school district is one of the prime considerations for potential tenants, so ...
Property Management5/13/2008
  Q: I have two home in San Antonio, Texas and a property manager (PM) who is unresponsive to me and the ...
  A: Unfortunately, the best protection you may have against a similar incident is to complete a lot of ...
Possible Harassment5/9/2008
  Q: Good morning, I have been living in an apartment building for 4months. Since my residency my mother ...
  A: You've got several issues here, so let's start with the first and most important as it has triggered ...
architectural guidelines & homeowner5/9/2008
  Q: I live in a P.U.D. in Southern California in which the board of directors for the HOA is the ...
  A: There are several important legal cases that affect architectural controls in California and a ...
Vacation Rentals5/8/2008
  Q: I understand that in California a Real Estate or Broker License is not needed if the property owner ...
  A: Based on the limited information that I have on this matter, I understand that California does not ...
Finding Replacement Tenant5/6/2008
  Q: I recently gave notice to terminate a 1yr. lease for a rental house in California after only one ...
  A: Marina, hello again, and thanks for your question. Since your issue may hinge on the enforceability ...
Lease contract legal?5/6/2008
  Q: I am a renter terminating a lease agreement with a real estate agent running his own property ...
  A: In California, a person without a valid license may act as the property manager for properties they ...
foreclosure on rental5/4/2008
  Q: I am a renter. The home has been foreclosed on and I just paid May rent. The realty company told ...
  A: Unfortunately, in this particular instance, the ownership of the home is now in question, and if you ...
Replacing Central Air/heat5/3/2008
  Q: My question is that I recently rented a home and 3 months into lease the central air/heat went out. ...
  A: Unfortunately, since the tenants rented your home with the anticipation of having central air ...
Taxes on being exempt of condo fees5/3/2008
  Q: we are a self managed condo association with five Trustee who manage the property. Current we are ...
  A: Not only is the "waiving" of assessments considered income in the eyes of the local and federal ...
Tenant stays beyond lease contract4/30/2008
  Q: In Texas, a tenant stays beyond lease contract. A Non-renewal notice was given to tenant. How do I ...
  A: Provided the tenant was given proper notice according to the laws of your state, you should be able ...
Property Management Unfairly Charging4/30/2008
  Q: I live in a subdivision where the home-owners association has outsourced/contracted out the ...
  A: It is not unusual for a homeowners association to assign the task of property inspection and ...
Our poerty change from condominium to Lease "rental poperty"4/27/2008
  Q: I live in orlando florida and about 1 year ago i got this new condominium, but about 6 months ago ...
  A: The real estate problems in Florida have been well publicized even here out here in California, so I ...
non payment of assessment fees4/25/2008
  Q: I live in a rural deed restricted subdivision in Texas. Our restrictions reserve the right to put a ...
  A: Unless you or members of the Association have experience working with general lien forms, recording ...
complaint against my property manager4/24/2008
  Q: I live in Mass. Own 2 condos in Las Vegas.They were both being rented.Contracts have just recently ...
  A: As there are so many issues that you have concerning the management of your property and the ...
course in property management4/15/2008
  Q: I am a realtor in Murrieta, ca. I am interested in taking a course in Property Management. Is there ...
  A: Unfortunately, while learning the "basics" of property management can be completed through courses ...
Amendment to declaration of condominium4/13/2008
  Q: I own a condo in NH an the board of directors is asking unit owners to vote to make a change to ...
  A: First, as to your question about whether the Board can legally "do" this (make changes to limit ...
Rural HOA4/10/2008
  Q: We have moved to a rural area on a private road 2 yrs ago. The HOA's only common purpose is the ...
  A: and I thank you for your patience while I contemplated this problem and also talked with other ...
residential homeowners associations4/10/2008
  Q: We were the first on approx 20 acres. Now all the lots are full. We have 5 acres. The last one is ...
  A: I understand how difficult it can be to live next to neighbors who daily provide you with incentives ...
HOA Property Management, 25 homes4/7/2008
  Q: tenant placement and management of single family residence. I have recently been given the ...
  A: Depending on where you live, the price you are quoting is about correct for monthly management fees. ...
Licenses4/4/2008
  Q: I think your responses are wonderful. Thank you for being there to assist us. I live in a co-op ...
  A: I know that you are already discussing this matter with fellow All Expert Susan Saunders, so I hope ...
Rent Check Question4/1/2008
  Q: We are renting a house in California. Our lease was drawn up between ourselves and the owner. The ...
  A: A. and thanks for your question!! Although you may not prefer it, the owner of the home has chosen ...
Property Management4/1/2008
  Q: I'm looking to Start a Property Management business. I currently manage 15 units for investor ...
  A: Before you start your property management business, please make certain that you have the proper ...
governance of property managers4/1/2008
  Q: Is there any governing body that I can complain to about a property management group that manages ...
  A: After perusing the Ohio State Division of Real Estate and Licensing website at www.com.ohio.gov/real ...
condo maintenance3/31/2008
  Q: I am currently living in a condo that I now paid more than what it is worth. I am very upset that ...
  A: Condo maintenance fees and home prices are mutually exclusive, so one can go up while the other goes ...
What can property manager disclose about tenants?3/31/2008
  Q: I have hired a property manager to rent out my home. This property manager is also a broker. The ...
  A: Since you are asking questions about your current renters (rather than prospective tenants), your ...
Business license3/31/2008
  Q: Do I need to be a licensed real estate agent if I am not getting any kind of fee for managing 2 ...
  A: So long as you are not being paid to manage the properties, you do not need a property management ...
Residental Property Management3/30/2008
  Q: I have a single family home in Fremont,Cal and am looking for a mangement company. How can I find ...
  A: It's always nice to hear from someone in my "neck of the woods", the Bay Area. There are several ...
Property Management Consulting3/29/2008
  Q: I've been thinking about starting my own property management consulting and wanted to know if I need ...
  A: Technically, I suppose, if you're not managing the property--just giving advice to a homeowner, you ...
FOA fines3/27/2008
  Q: Due to the postal service's mixing up, we did not get the bill from our home owner's association ...
  A: Depending upon where you live, there may be statutes in place that give the Association the ability ...
property managment3/27/2008
  Q: I own two rental properties in Southern California, and intend on purchasing two more this year. Am ...
  A: Unfortunately, while you are managing your own properties, as the owner, you typically will not pay ...
Landlord did not impose claim on deposit3/25/2008
  Q: Our landlord did not impose a claim on our deposit but we haven't gotten our deposit back. He is ...
  A: Provided there were no changes to the rental agreement that extended the time within which the ...
Property Management License3/24/2008
  Q: Do people wishing to get into property management for small apartment complex/duplex owners or home ...
  A: Good Day, Michelle, and thanks for your question. Anyone who wishes to be paid for property ...
deductions3/24/2008
  Q: I want to avoid paying taxes on rental property income. Typically, a property management company ...
  A: In answer to your first question...no, your time expended in managing your own property is not a ...
Reserve Studies3/24/2008
  Q: Our condo association commissioned and paid for a reserve study that was completed in 2007. Does ...
  A: Typically, a condominium Board should pass a resolution to formally accept the reserve study. While ...
Forclosure3/21/2008
  Q: I stopped paying my house as of July 2007, I live in Chicago, will they send me a date to move out? ...
  A: Each state has slightly different time periods wherein the mortgage company can foreclose on a ...
condo board and association3/21/2008
  Q: I live in a condo in Chicago, and the BOD has been and is seriously disfunctional. There has been ...
  A: First, although the declaration and bylaws are older, there is usually wording contained within ...
property management3/20/2008
  Q: What are the kinds of licenses do you need to put up a property management business?
  A: In most states, you must be a licensed real estate broker or a sales person working under the ...
Property Management Nightmare!3/19/2008
  Q: Morioka, We have a major problem with our PM company. Dream tenants on a year lease we've had for 4 ...
  A: All of the experts here at All Experts are volunteers, and I'm surrounded in this category with ...
property manager license3/19/2008
  Q: Does a person need a property manager license to show the property,(if they dont own the property) ...
  A: In general, in California, you must be a licensed real estate broker (or salesperson working under ...
Real Property Management3/17/2008
  Q: Can a Property Owner request that the Property Management Firm screen applicants based on a the ...
  A: In most states, anti-discrimination laws prevent property owners and managers from requesting ...
Property Management Nightmare!3/16/2008
  Q: Morioka, We have a major problem with our PM company. Dream tenants on a year lease we've had for 4 ...
  A: First, according to the terms of your property management agreement, you need only give your current ...
Valid sublease or not?3/15/2008
  Q: Grace - On Jan. 27, I signed a sublease to lease the bottom floor of a house from a woman (main ...
  A: Please note, I am not an attorney, so the following should not be construed as legal advice. ...
Property Management Question3/14/2008
  Q: Do we have to provide an explanation for dissolving our relationship with the property manager? ...
  A: In response to your questions, 1) Do you need to provide an explanation for dissolving your ...
No notification of painters3/12/2008
  Q: I live in an apartment in California. Recently I woke up to 7 men in my 3rd story windows. Ends ...
  A: I've reviewed and talked with several other property management colleagues, and--while there is ...
Exclusive sales agency clause3/10/2008
  Q: I'm about to terminate my agreement with a property management company who have been managing a ...
  A: Based on the information you've provided, it certainly does appear that the property manager/real ...
Rental home in NV3/9/2008
  Q: I am thinking about renting a home with my fiance, and he believes that the particular property we ...
  A: Unfortunately, as a Realtor representing rental property, we only know as much about the property as ...
Email correspondences constitute as extension in lease?3/8/2008
  Q: The one-year lease with my tenant expired awhile ago. Upon expiration, no new lease was signed, but ...
  A: Joanne, and thanks for your questions. Depending on the provisions in the original rental contract ...
Authorized Agent on Lease?3/7/2008
  Q: I am the authorized agent for a friend who is a homeowner in California. This is my first time in ...
  A: Robert, for your question. Unfortunately, unless you are first a licensed real estate broker in the ...
Can CC&Rs dictate what you do IN your garage?3/7/2008
  Q: We live in a 12 unit condo complex. All units have enclosed 2-car garages. It's a wonderful place ...
  A: Depending on who OWNS the building--the owner or the homeowners association--you may or may not have ...
Ending contract with Property Management3/6/2008
  Q: On Jan 29, 2008 I gave my property management company the 30 day notice required to terminate ...
  A: Sheri, for your question. Since your 30 day termination period ended on February 29, 2008, I do not ...
Residential Prop Management3/6/2008
  Q: I am a project manager in New Jersey and was considering starting a new division in my company doing ...
  A: Patrick, and thanks for the clarification. Each State varies its interpretation regarding what ...
Residential Prop Management3/6/2008
  Q: I am a project manager in New Jersey and was considering starting a new division in my company doing ...
  A: As condominium manager, you will find that your large-scale property management experience will ...
Property Management Incence Needed?3/5/2008
  Q: I own a condo and have been offered the part time property manager position for my condominium ...
  A: According to Michigan's Department of Labor and Economic Growth, at www.michigan.gov/dleg, the ...
Property Management3/5/2008
  Q: I am a new investor trying to put my power team together. I was interested in starting up a Property ...
  A: Before you choose your power team of property managers, you will need to obtain a broker's license ...
Define "active property manager"3/5/2008
  Q: would tell me the difference between "active property manager" and "property manager"? I have seen ...
  A: According to my fellow All Experts colleague, Mike Fortunato, an "active property manager" is ...
new property management3/4/2008
  Q: My property manager has retired but she refuses to pass along the contract to me or the new property ...
  A: As with all real estate issues, your Realtor or property manager is your authorized agent. An agent ...
fee simple townhomes3/3/2008
  Q: what is the legal definition of the term "fee simple" as it relates to townhome ownership.
  A: "Fee Simple" or "fee simple absolute" is the higest degree of ownership possible for real estate, ...
Property management by subletting3/3/2008
  Q: My mother how is in ill health has asked me to manage five rentals. They had gotten into a state of ...
  A: I am sorry to hear about your mother's poor health, but commend you for taking on the task of ...
1099 for work performed by association members in exchange for dues3/3/2008
  Q: We are a small community of 60 homes in the Santa Cruz mountains. Our annual dues for "roads and ...
  A: This is actually a two-part question, so let's take the easier part first... Anytime the ...
lein3/3/2008
  Q: how do i find out if there are any leins on my home
  A: The easiest way to determine if there are any outstanding liens on your home is to check with the ...
The contract between the condo association and the property manager3/2/2008
  Q: Can you tell me where I can find a model or sample contract between a condo association and its ...
  A: Unfortunately, there are not any "template" management agreements available for review on any ...
Who's on the lease?3/2/2008
  Q: I'm in California. When my property manager finds a tenant for my single family home, should I sign ...
  A: Your property manager is your agent, which means, he or she acts on your behalf and in your stead. ...
Question on increasing the rent.2/29/2008
  Q: I have a question about increasing the rent. I have been paying $2370 and my landlore wants to ...
  A: Unfortunately, unless the home is located in a rent controlled neighborhood or district, landlords ...
RE: Bad treasurer2/28/2008
  Q: To make it short: we are a condo assoc in Chicago;our hot water tank broke; my husband and I went to ...
  A: Elly. I appreciate your follow-up, but I don't believe you read my posting correctly. In my ...
Right to Lease Agreement2/27/2008
  Q: Not a property management question per se, but I thought you might be able to help. I signed an ...
  A: Unfortunately, in an Exclusive Right to Lease Agreement, you are agreeing to pay the rental agent a ...
Breaking our lease2/26/2008
  Q: My roommate recently found mold in her closet, and when a mold specialist and the building manager ...
  A: Mold is such a tricky issue. We've heard so many negative reports about "toxic mold" in the news, ...
RE: Bad treasurer2/25/2008
  Q: To make it short: we are a condo assoc in Chicago;our hot water tank broke; my husband and I went to ...
  A: First, aside from the treasurer situation, I need to ask you whether the hot water heater is part of ...
Property Management Company going bankrupt/Unable to pay dues to owners2/25/2008
  Q: Out of state investment properties in TX ABC Property Management company was managing my property. ...
  A: Unfortunately, I am not an attorney, and while you've given me plenty of facts, what you are asking ...
Right to rent Condominium2/24/2008
  Q: I wanted to know if it conform with the CCR in general to rent an room form a condominium if it ...
  A: Unless the CC&Rs for the Association specifically prohibit owners from individually renting "rooms" ...
Property Management Fees2/24/2008
  Q: We are a condominium association in Miami Florida managed by a property management company. How much ...
  A: Nadia, and thanks for your question. For specific codes and statutes that address the amount of ...
pet agreement2/24/2008
  Q: I would like to know how much landlords charge for pet fee each month usually, and how much is the ...
  A: Normally, when a landlord agrees to allow a renter to have a pet on the premises, the only thing ...
10992/21/2008
  Q: I have a condo that I hired a property management company to lease and maintain, starting in early ...
  A: Normally, the property manager will provide you with monthly financial statements containing the ...
Road maintenance by HOA (developer)2/14/2008
  Q: Grace, I live in a neighborhood in a country setting on a gravel road. Our neighborhood covenants ...
  A: I suspect that the $300 per home annual fee for road maintenance is not just "periodic" maintenance ...
I Need help2/13/2008
  Q: I’m Sonia, am so sad to tell u that last four years me and my husband and our 5 years old son were ...
  A: Unfortunately, based on the limited information that you've provided, I cannot advise you regarding ...
hard to find a tenant2/12/2008
  Q: I live in Georgia (I understand you have the experiences in MO and KS, but I just would like your ...
  A: I think you may have me confused with my All Experts colleague, Ben Edsell, who is familiar with MO ...
rented a cabin in Big Bear - horrible experience and need help2/11/2008
  Q: I took my 4 grown kids, my son and dtr-in-law and granddtr to Big bear last weekend, rented a cabin ...
  A: and I'm so sorry to hear about your vacation problems. You're not alone, as I've encountered ...
Unruly tenant2/11/2008
  Q: Ms. Morioka - you were very helpful to me with my last question. Let's see what we can do with this ...
  A: Unfortunately, as I've mentioned in the past, inconsistent application of the rules and penalties ...
HOA & Rental Property mgmt2/9/2008
  Q: Grace, We are a mature HOA in So. TX. We want to provide on-site rental mgmt for some owners. Two ...
  A: Unfortunately, the actions that you are suggesting are usually prohibited by the governing documents ...
normal wear and tear or negligence?2/9/2008
  Q: I own a duplex. My husband and I live downstairs and rent the upstairs. We refinished the bathroom ...
  A: Based on the information that you provided above, the damage within the bathroom certainly does seem ...
Management2/8/2008
  Q: I'm in Texas and my girlfriend is in California and moving here end of the month. She just ...
  A: So long as you are not being paid for your services, you do NOT need a license to help your ...
property management2/8/2008
  Q: I don't know if you can answer my questions or not. I live in Missouri. I have searched the ...
  A: It took me only a few minutes on the internet to confirm my suspicions that the activities that you ...
property management or hoa2/6/2008
  Q: I have been having some issues with my hoa or management, 3 months ago i received a letter of ...
  A: First, the property manager or association manager is just the "agent" of the Association. This ...
Problem with our Manager2/6/2008
  Q: I hope you can help me with this! My Fiancee, Son and I live in a two bedroom apartment on the ...
  A: This woman is obviously not a professional manager, but a resident manager hired to take care of the ...
Unruly Owner2/4/2008
  Q: I hope you are able to help. Our HOA has run upon a problem that no one seems able to solve. We ...
  A: One the inherent problems to living in a homeowners association is that there are many rules and ...
Are real estate realtors equal to property managers?2/4/2008
  Q: I need a property management to manage my rental house. However, I just wonder if real estate ...
  A: In most states, a property manager must be a licensed Realtor or Broker in order to provide property ...
Selecting an Auditor2/3/2008
  Q: We've been using an auditor for many years in our small community of 69 single-family homes. This ...
  A: Depending upon the wording within your governing documents, the Association may be required to ...
evicting a month to month tenant2/1/2008
  Q: In my home i have a person living in one room downstairs who is on a verbal month to month lease. i ...
  A: Without a formal rental agreement, you are in a very weak position to impose a "firm" eviction date ...
Deposit question1/31/2008
  Q: I have just recently seen an apartment that I filled out an application for. I was approved. They ...
  A: Requesting a deposit at the time of signing the rental agreement is a very common practice and is ...
Apartment Property Management Interview Questions1/31/2008
  Q: I am a Licensed Realtor in GA. I have applied for an Apartment Manager Position. I will have a ...
  A: Congratulations on making to the interview. In addition to asking you about your qualifications, ...
Repair limits.1/31/2008
  Q: What is the maximum dollar amount that a property manager can authorized for repairs to an ...
  A: Unfortunately, there is no "de-facto" maximum dollar amount that the property manager can authorize ...
negligent liability1/30/2008
  Q: I had a problem similar to Robin's regarding a gated parking garage and a common problem with car ...
  A: While garage gates provide a deterrent to entry by unauthorized individuals, it is not--and should ...
Renting Residential Home1/29/2008
  Q: I'm planning on renting my residential home and have already had a few interested parties. I was ...
  A: The questions that you ask should be posed to a qualified real estate attorney and a certified ...
renting others condos on the beach1/29/2008
  Q: Grace, We live in Georgia and have 5 condos on the beach in Panama City Beach, FL. We have several ...
  A: Unfortunately, no travel agents are as well regulated as are real estate agents and make their money ...
55+ community1/29/2008
  Q: I am the new treasurer for our HOA which has been in existence for 25 years. However, we have come ...
  A: Normally, the bylaws of the Association are intended to provide the governing body--the Board of ...
rental1/27/2008
  Q: I live in tennessee and I have a small office building 5000 sq ft, one level.....half offices and ...
  A: Unfortunately, as with most real estate professionals, my specific knowledge of costs and rents is ...
Management1/26/2008
  Q: Can a homeowners association of 150 units and $250,000 revenue have a part0time CAM, and if so, does ...
  A: In answer to your questions, yes, a homeowners association of any size can hire a part-time ...
Lease question1/24/2008
  Q: I am a apartment tenant. It has been at least a year and half since I have been asked to sign a new ...
  A: Almost all leases expire within one year, and since you've not been asked to sign a new lease, you ...
Residential PM - $800 to clean destroyed carpet?1/24/2008
  Q: I have a rental home in AZ that is management by a PM. The tenant up and moved out in Dec., no ...
  A: In this case, it sounds as though you need to speak honestly and frankly with your property manager ...
renting others condos on the beach1/23/2008
  Q: Grace, We live in Georgia and have 5 condos on the beach in Panama City Beach, FL. We have several ...
  A: Unfortunately, unless you are a licensed real estate broker, you will be unable to rent property ...
Termites/Rent Deduction1/23/2008
  Q: I am a tenant that has been for about 4mths on a one year lease. About a month after I moved in, I ...
  A: While I can certainly understand how the termites and termite droppings caused concern, the truth is ...
Re: Homowner responsiblity for parked car on property1/23/2008
  Q: If my adult son's friend parks his car in my driveway several times a week, could I be liable for ...
  A: I apologize for the delay in responding--I had the flu. Unfortunately, anytime a piece of personal ...
What is the law?1/22/2008
  Q: I was wondering I live apts. with my mom. We just got new management about 5 or 6 months ago. Well ...
  A: First, your rental agreement or lease will "control" what you can and cannot do within the apartment ...
What do I do with the 1099's1/22/2008
  Q: I've populated my clients 1099's but now what. Do I send them to the client or the IRS? Thanks ...
  A: Louis, hello and thanks for your question. I do apologize for not writing sooner, but I caught the ...
Property Management1/18/2008
  Q: Reporting Rent paid to owner on 1099's. We have just starting managing properties for people in ...
  A: Stacy, hello and thanks for writing. First, 1099s are always completed using the gross rent or ...
getting started in residential property management1/18/2008
  Q: I am a licensed realtor and handle leasing / rentals & individual property management for luxury ...
  A: Let me direct you to IREM (Institute of Real Estate Management) at www.irem.org. The Institute of ...
Co-op1/18/2008
  Q: I own a co-op in Queens, New York, which allows owner and his/her immediate family members to live ...
  A: Typically, when a co-op uses the words "immediate family", it is referring to the owner's own ...
Cooperative Management and Forensic Audit1/17/2008
  Q: Quick history: Hampshire Gardens Cooperative. 100 units, 9 buildings- Board of Directors= one rep. ...
  A: I appreciate your patience while I contemplated this one. To answer your questions, only a ...
adding property management to brokerage biz1/17/2008
  Q: I'm in California and I can not find information on the procedures to add a property management firm ...
  A: and thanks for your question. Part of the reason, I suspect, that the DRE does not provide this ...
Allocation of expenses1/15/2008
  Q: I live in a house that was turned into condos. My condo is 700 square feet while others are as ...
  A: Normally, the CC&Rs will specify which operating and reserve costs are to be split based only on ...
Starting a Property Management Officew1/11/2008
  Q: I have previously managed over 100 single family homes and am looking to start my own business. I ...
  A: Most states require the business owner of a real estate management company to be a licensed broker ...
Satellite1/10/2008
  Q: I have recently moved into an individually owned condo managed by company A. Company B runs the ...
  A: In this case, the Homeowners Association and manager appear to be in violation of the ...
Property Management/Job description1/10/2008
  Q: I live in another state from the property I have a management agreement with. Recently it came to my ...
  A: and thanks for your question. The duties of your property manager, as well as your obligations as ...
Neighbors harassing tenants1/8/2008
  Q: We have been contacted by our HOA for our rental property in Costa Mesa indicating that our current ...
  A: In reading the particulars about your current tenants, I have to wonder, as a property manager ...
Property Management violations1/7/2008
  Q: I hired a Woodland management team for my property last June. They assured me they would treat my ...
  A: Laura, thanks for your question. This certainly does appear to be a mess, and I am glad you've hired ...
Suggestion1/6/2008
  Q: Before I ask my question, allow me to give detail to my aspirations. I am assuming that the housing ...
  A: Tom, thanks for your question. I think it's great that you're thinking about the future. And this ...
Rent vs. lease12/26/2007
  Q: I currently live in my home, but plan to rent it out in March while I travel for about 8-12 months. ...
  A: The answer to your question depends entirely upon how long you plan to be away from the property, ...
One versus several Boards12/26/2007
  Q: I live in a development of 536 units. We have 4 associations with 4 boards. One is the "master" ...
  A: and thanks for your thought-provoking question. I am frequently asked about this type of ...
lease question12/20/2007
  Q: If my tenants are leasing on a month to month basis with no sunset date to end the lease, do I have ...
  A: Unless your home is located in a rent-controlled neighborhood or city or if the provisions of the ...
charge dispute12/18/2007
  Q: The property management company placed a charge on my account in the amount of $30 dollars. When I ...
  A: I know that it is extremely tempting to place the blame on the management company when issues, such ...
Rental issues, HELP!12/18/2007
  Q: I received a paper stating that the property I rent is going into foreclosure. This paper had been ...
  A: Sally, for your question. Unfortunately, this is a sticky situation that really requires the ...
New homeowners association needs help12/17/2007
  Q: Our development has actually existed for 6 years now, but the whole community did not finish being ...
  A: There are rules and restrictions contained in the governing documents and the laws of your state ...
management law12/15/2007
  Q: I was trying to find out if I need a real estate license in Virginia to be a residential property ...
  A: First, most states within the United States will require a residential property manager to be a ...
Forclousure on a rental12/13/2007
  Q: I have a six month lease, signed July 15 2007, it is now DEC. 12 2007 I just received legal notice ...
  A: Debs, thanks for your question, and I am sorry to hear about this situation. Unfortuately, I'm ...
start up property management company12/11/2007
  Q: I am starting a property management company in California under my Father who is a licensed Real ...
  A: Unfortunately, unless you, too, are a licensed real estate agent/salesperson, only your father may ...
Possible harassment?12/8/2007
  Q: I'm a young college student (20 years old) who moved into a condominium in May. My mother owns the ...
  A: Erin, thanks for your question and you certainly have my sympathies. Let me start first by saying ...
Homeowner association and IRS12/7/2007
  Q: Our homeowners association has a board that hired a management company. Come to find out our taxes ...
  A: There are several issues that should be addressed regarding this matter. First, who bears the ...
Becoming a property manager12/6/2007
  Q: I an interested in becoming a proprety manager do you Tennessee,do you have to have a degree?
  A: Tonya, thans for your question. While it does not appear that you need a degree to manage property, ...
Homeowners Association12/3/2007
  Q: I would like to start my own property management business focusing on managing Homeownvers ...
  A: A surprisingly large number of states do NOT require licenses in order to manage homeowners ...
Property Management/Real Estate11/30/2007
  Q: Like most people I have goals that I would like to meet. I am a very head strong individual with a ...
  A: Congratulations Ryan on your success in real estate. At this time, your best career opportunities ...
roof reserve11/29/2007
  Q: Our home owners association(HOA) is responsible for the roof replacements (due to wear). However ...
  A: Most likely, the governing documents requirement for "equal assessments" pertains only to the ...
what are average property management fees?11/29/2007
  Q: I have been asked by my company to be their property manager for about 6 homes that one of our ...
  A: I also appreciate your letting me know your location as North Carolina has some of the most ...
Harrasing neighbor11/28/2007
  Q: I'm the vice president to the HOA in our development. The Board has received several complaints ...
  A: and thanks for your question, which required some serious thought for such a difficult issue. While ...
roof reserve11/27/2007
  Q: Our home owners association(HOA) is responsible for the roof replacements (due to wear). However ...
  A: and thank you for your question. Since some of the owner's insurance paid for the roof repairs, I ...
tenant suing for security return11/8/2007
  Q: I am holding 2nd Fl tenant security because they left behind abused, discolored & filthy carpet. ...
  A: I am sorry to hear that this has occurred. Unfortunately, I am not an attorney and am unfamiliar ...
Neighboor harrassing tenants11/8/2007
  Q: There is a home owners association for the property. My problem is there is a neighbor that ...
  A: Unfortunately, I wish I could say such tales are unique, but they are not. Because the members ...
Legal services for Property Management11/7/2007
  Q: Do you know of any legal/PM services online or by phone that can answer PM questions for a PM ...
  A: Unfortunately, whenever I must avail myself of legal services--which, thankfully, is not often--I ...
Property Management Business11/7/2007
  Q: write leases, show property, maintain financial records, and create operating budgets, then you must ...
  A: As a licensed real estate agent in California, we are, by law, employees of our broker. This means ...
Apartment theft by property mgmt employee in locked apartment11/6/2007
  Q: My sister was recently having issues with the property management's maintenance person that did work ...
  A: First, I am sorry to hear that your sister did not have renters insurance because the theft of her ...
PM courses11/4/2007
  Q: I am looking for a property management course either on-line or in the Orange County CA area. I own ...
  A: Unfortunately, so long as someone pays you to manage their property in California, you will need to ...
Condo Treasurer10/31/2007
  Q: I am not a resident at the Condo Association that wants to hire me for Accounts Recievables and ...
  A: Sandy, and thanks for the additional information. So long as you are being paid for the work, ...
Treasurer- non-resident10/30/2007
  Q: I know I need a CAM License to manage a Condo Association but do I need a license if I am just going ...
  A: As the treasurer of the Association, the job tasks you are describing would fall under that which ...
30 day notice to move out10/29/2007
  Q: My fiance has been planning to move out of his townhouse for a few months now. His lease was up at ...
  A: Unfortunately, "notice" is usually tendered in written, rather than verbal, form. Unless your ...
fee simple townhomes10/29/2007
  Q: As a new owner in Florida of a fee-simple townhome a question regarding roof repair has arisen. The ...
  A: As with all things involving a homeowners association or common interest development, one must start ...
Grounds for tenant to break her lease10/28/2007
  Q: I have a tenant who is breaking her lease. She is impatient with the resolution of a termite ...
  A: Any time a home becomes uninhabitable (no water, no gas, no electricity)--even for a short period of ...
Follow-Up Question (Property Mgmt. Info)10/24/2007
  Q: The owner of my apt. building asked me to become his property manager, however I have no experience ...
  A: Perhaps the best people to ask would be the insurance agents themselves. As professionals in "risk ...
Property Management10/24/2007
  Q: I am interested in starting a property management business but don't know where to begin. I would ...
  A: Welcome to property management. There seems to be a lot of interest in this field in the past 30 ...
Follow-Up Question (Property Mgmt. Info)10/23/2007
  Q: The owner of my apt. building asked me to become his property manager, however I have no experience ...
  A: Scott: Without proper training or insurance provided by the owner, I would limit my activities on ...
Problems with other condo owner10/23/2007
  Q: Grace. I bought and moved into my first condo about a year ago in Massachusetts. It's a three-unit ...
  A: WOW!! I am so sorry that this situation has escalated in this manner. It is apparent to me that the ...
Free Online Property Management Courses10/22/2007
  Q: The owner of my apt. building asked me to become his property manager, however I have no experience ...
  A: Unfortunately, there are not any credible property management courses for which I am aware that are ...
want to terminate Property manager10/22/2007
  Q: I have a house in Georgia and I live in Maryland. I contracted a property manager to find a tenant ...
  A: Sorry for the delay, but I wanted to check a few things out on the websites for you. Let's see if ...
Property Manager Failures10/22/2007
  Q: Hope you can guide me in the right direction. First I work for the U.S. military overseas and have ...
  A: James: Hello and thanks for your email. This is a very complicated problem, and I do appreciate ...
Mngt liability for car damage10/20/2007
  Q: I live in an apartment building in Philadelphia and pay to park my car in a reserved spot in the ...
  A: Sorry to hear about this incident. Unfortunately, as you'll probably see in your lease, the ...
propertymanegment10/20/2007
  Q: my brother and i are into the realestate game in philly. he buys and i fix. we currently have eight ...
  A: If you are not on title (part owner) of the homes that you will be managing for your brother and ...
foreclosure10/16/2007
  Q: I am currently in a situation where the property I am renting in Colorado is going to be sold at ...
  A: and thanks for your question. Each State has different rules regarding tenant's rights in a ...
Replacement of Carpet10/15/2007
  Q: I am in Wilmington NC renting an apartment through the Tarheel Company. When I moved in the carpet ...
  A: As with all things, you must start with your lease. There should be specific wording within the ...
Have 4 plex need property management10/14/2007
  Q: I own a 4 plex by USC and am looking for a Property Management company to run it for me. Not sure ...
  A: That's a great location for a four-plex, and a great question to ask. In general, the property ...
property management fraud10/11/2007
  Q: i purchased a property out of state in texas. my property management has been paying me my share of ...
  A: Jason, sorry to hear about this! You have done the right thing in searching for and terminating ...
License needed for California10/10/2007
  Q: In a previous answer you indicated that a person needed to be a licensed Realtor in California to ...
  A: Patrick, in California, here's what you need to know to manage properties: Situations Where a ...
Property Management Contract10/9/2007
  Q: I am currently having a couple of critical issues with my property management company and doing ...
  A: I am sorry to hear that you are having problems with your management company. As always, I must ...
Problems with other condo owner10/9/2007
  Q: Grace. I bought and moved into my first condo about a year ago in Massachusetts. It's a three-unit ...
  A: First, a reminder that I am not an attorney, and for help in interpreting your CC&Rs, rights and ...
Property Mamagement question10/5/2007
  Q: I am looking starting our own property management company and wanted to ask you a question. I have ...
  A: Angelia: Congratulations on your decision to move into property management! I wish you good luck ...
Property Management10/4/2007
  Q: I own a home in which I have been renting out for 4 years. The first 2 I managed myself with no ...
  A: and thank you for the question. I know this was a very emotional situation for you, so let's see ...
tenant screening10/1/2007
  Q: There are literally,hundreds of tenant screening companies how does a small property owner find a ...
  A: One of the reasons that homeowners use a property manager is to obtain their expertise in screening ...
rental income9/28/2007
  Q: We are thinking of renting out our house since we can't sell it right now and have to move because ...
  A: It's been a long time since I worked in the CPA field, so I'll preface this by stating, as with all ...
residential property management9/26/2007
  Q: What are typical rates for residential property management in the Northern California Bay Area? ...
  A: And a big hello back to you, Wendi. All commissions whether for the management or the sale of real ...
property mgmt. business reqiurements in CA9/26/2007
  Q: I WANT TO KNOW IF I WOULD HAVE TO HAVE A REALESTATE LIC. IN ORDER TO OPEN A PROPERTY MGMT. BUSINESS ...
  A: Depending upon the type of property management that you wish to make your business, you may or may ...
Property Management Business9/15/2007
  Q: I want to start my own Property Management business. I am currently a lic. realtor in California. Do ...
  A: In California, all licensed Real Estate Salespersons must work under the supervision of and be ...

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