AboutJerry Leone Expertise I`ve taught writing or some aspect of the English language for nearly 35 years. I can answer nearly any question on grammar, usage or meanings of words above dictionary usage. An avid crossword fan and writer, I can also answer questions about business presentations and resumes.
Expert: Jerry Leone Date: 3/10/2008 Subject: Resume Critique
Question I have just entered the exciting world of job searching after a long career in the now imploding mortgage industry. my resume is without dought a bit outdated with its format and i would appreciate any help/critique on any improvements.
Ray Lozano
Top-Performing Sales Manager with vision, proven long-term leadership, and flexibility to proactively meet the lightning-fast changes in the marketplace, well-honed change-management skills, thought leadership, demonstrated ethics and integrity, the guts/ability to make and implement tough decisions, and even a dash of charisma!
SUMMARY OF QUALIFICATIONS
10+ years of experience in Sales Management, training and mentoring new sales personnel using real life situations, providing both positive and negative feedback, reinforcing skills, and building self-esteem.
Results driven attitude with boundless energy, capable of adopting a number of roles simultaneously, swift and agile.
Sales professional with ability to effectively focus on direction and organizational planning.
Expert at cultivating client relationships to better understand their needs, acting as a client advocate, while acting in the best interest of the company.
Extensive P&L Management experience with 100M+ Budget.
A highly organized detailed-oriented manager skilled in critical analysis and problem solving.
An articulate communicator skilled in establishing rapport and developing strong relationships with upper management, sales force staff, and administrative personnel.
Proficient in English and Spanish.
EDUCATION
Miami-Dade Community College Miami, Florida
A.A., 1989
Florida International University Miami, Florida
Business Major
CERTIFICATIONS
Insurance 220 P&C License State of Florida
Insurance 215 Health & Annuity License State of Florida
Mortgage Brokers License State of Florida
SKILLS
Specialized training in Executive Management (Centex Corp. Fortune 250 company)
Computer Literate trained in Microsoft Word, Excel, Lotus Notes, PowerPoint, Outlook
PROFESSIONAL ASSOCIATIONS, AWARDS & HONORS
Nationstar Mortgage Presidents Circle (2007-2006-2005)
Centex Corporation Regional Vice President of the Year (2006-2005)
Centex Corporation Account Executive of the Year (2002-2003-2004)
Latin Chamber of Commerce (2002-2003-2004)
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PROFESSIONAL EXPERIENCE
Regional Vice President of Sales, 02-2005 to 11-2007
Nationstar Mortgage, Miami, Florida
(FKA Centex Home Equity Corporation a fortune 250 company)
Transformed an ailing region in 2005 by cleaning house and starting from scratch. Hired and fully trained 15 account executives that serviced Dade, Broward and Palm Beach. Administered sales producers daily production while assuring a profitable steady monthly pipeline. Served as a mentor and inspirational leader that led employees to maintain peak performance and productivity levels while simultaneously maintaining high morale across the board. Assured that all sales personnel maintained a high level of professionalism, enthusiasm, and efficiency. Conducted daily-supervised sales calls and presentations, rotating within 15 sales producers. Verified daily accountabilities, always managing to strict sales quotas, and monthly production standards ensuring sales goals were being achieved. Adhered to a very tight operating budget while managing a challenging P&L. Worked with operations providing excellent customer service, assuring risk management, and quality control. Handled payroll, hiring, training, and recruiting for the South Florida Region.
Captured and maintained the #1 ranked RVP status for three consecutive years-2005, 2006 and 2007.
Hired, trained, and mentored 3 of the top 5 Sales producers in the company.
Finished FY06 with a company region record of $126M in funded volume, and $2.7M in net revenue income.
Managed the only region that accomplished a net cost to originate at under 1%.
Attained a 30% division increase in gross revenue from FY04 through innovative sales, techniques, and marketing initiatives.
Increased team customer service satisfaction scores by 75% in 2006 and 2007 - one of the companys highest ratings.
Was appointed key note speaker at most quarterly performance reviews.
Senior Account Executive, 07-2002 to 11-2004
Centex Home Equity Corporation, Miami, Florida
Developed relationships and delivered high level sales presentations five to ten times per month. Maintained new and existing professional networks by utilizing cold calling, new business development and key account management. Promoted to producing Manager in training in 2004, simultaneously training and mentoring 3 newly hired sales executives.
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Companies top producing national Account Executive in FY 2004, 2003 and 2002.
Set company record for gain on revenue in FY03 with 1.1 million in gross revenue.
Set Company volume record for FY04 with $29M in closed volume and revenue at 3.5%.
Relationship Manager, 10-2001 to 07-2002
Indymac Bank, Pasadena, California
Performed business development for the nations leading B2B banking provider.
In depth knowledge of banks portfolio, including CRA, FNMA, DU, FHA, and VA.
Serviced a vast book of business to include several states in the US. Trained new clients via Teleconference, and in person on computerized UW
Set a company record for signing 75 new accounts within two quarters in 2002.
Performed as keynote speaker at national trade shows.
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Account Executive, 09-2000 to 10-2001
Interbay Funding L.L.C, Hollywood, Florida
(A Subsidiary of Bayview Financial)
Maintained on-going calling and prospecting efforts on small business customers with annual revenues of <$10 million dollars. Calculated business profit and loss statements to ensure adequate cash flow for prospective borrowers. Devised and implemented new marketing campaigns to further develop market presence. Worked closely with account relationships, while growing portfolio profitability. Conducted business development workshops specializing in commercial lending.
Ranked within the companies top 10% account executives.
Attained and closed the largest loan in my region for $8.5M.
President of Operations, 12-1995 to 09-2000
Gemini Mortgage Corp, Miami, Florida
Managed a staff of 8-12 residential loan officers along with an operations support staff.
Evaluated producers new business development efforts by coordinating and participating in daily individual joint call sessions. Conducted weekly sales meetings to ensure consistency in new business development strategies. Implemented marketing strategies such as telemarketing campaigns, open houses, and direct bulk mailings that greatly increased capture. Directly involved in ensuring that all aspects of daily operations were executed while determining the soundness of company assets. Coordinated all hiring, performance management and training development.
Exceeded sales quota projections for calendar year 1996 and 1997 by over 30%.
Was named account of the year in 1999 by PinnFund mortgage a national loan wholesaler.
Answer Ray,
A good resume is intended to secure an interview and not a job. With this in mind, an effective resume should be no longer than ONE page. It should contain: personal information (name, address, e-mail, etc.), objective (exact nature of the job you are seeking), educational background, occupational background and references.
