AboutRuth Butler Expertise I will answer questions about resumes and how to do well on an interview. I am a former employment counselor and I have owned my own resume and career counseling business since 1982.
Expert: Ruth Butler Date: 3/18/2008 Subject: woops... here is my resume. Please review it for me and be my critic
Question Street address
MORGANTOWN, WV 26508
email address
name
GOAL Acquire employment with Miller Orthopaedics as Front Desk Receptionist performing administrative office duties implementing computer skills and working in customer relations.
EDUCATION Diploma 2004
West Virginia Junior College Morgantown, WV
*OFFICE TECHNOLOGY MEDICAL EMPHASIS*
Computerized Keyboarding
Medical Terminology, Coding and Insurance
Medical Transcription
Medical Office Administrative Procedures
Diploma 1994
Preston High School Kingwood, WV
WORK August 2007-Present
*AVON INDEPENDENT SALES REPRESENTATIVE*
Self employed in sales of Avon products.
July 2007-January 2008 Pineview Dental Care
*OFFICE ASSISTANT*
Performed administrative office duties to assist office manager in the areas of medical records, billing, scheduling and customer relations.
Posted monies received to accounts through various companies and verified balanced postings.
Collect insurance information and enter in Dentrix System. Send claims electronically.
February 2007-May 2007 WVUH
*CONSOLE ATTENDANT*
Performed attendant console functions through the Intellidesk System by managing calls and performing a variety of functions such as paging physicians and overhead emergency paging.
2006 Shirley Howdershelt
*HOUSEKEEPER*
Performed duties involving house cleaning for private house owner.
March 2005 - September 2006 HealthWorks Rehab & Fitness
*COMMUNICATIONS OPERATOR*
Performed customer service duties utilizing a six switchboard phone system by answering all incoming calls professionally and following proper procedures and policies when directing calls or answering phone.
* MEDICAL RECORDS CUSTODIAN*
Prepare, scan, assemble, retrieve and maintain all medical records requests for patients/attorneys utilizing departmental policies and HIPPA regulations.
Create and mail invoices for services rendered.
Enter data of all inquires into the Misys System of requested and sent records.
Filed and retrieved all charts returned and for daily patient list.
*TRANSCRIPTIONIST*
Transcribed dictation by physicians and therapists. Saved to files.
Printed transcribed notes, used proper procedure for sign off, and placed signed notes in the patient charts.
*BILLING*
Entered new patient verification into the Misys System.
Maintain, pull, copy and mail EOBs to commercial carriers and Workers Compensation.
December 2004- March 2005 Sterling Healthcare
*ACCOUNTS RECEIVABLE*
Collected monies received to various accounts and ensure that postings balanced.
1999-2004 Burger King
*TEAM LEADER*
Ran cash register, cooked, set and date all food preparation.
Lead the team to ensure that shift ran properly and by procedure.
2005-present Freedom From Smoking Facilitator
American Lung Association State of West Virginia
REFERENCES Available Upon Request
Answer Dear Kimmie:
The resume seems ok. Instead of the heading of work, use Professional Experience, or Employment History. List your educational background after the work experience since you graduated in 2004.
Other than that, the resume should work for you.
You need to get this felony matter straightened out by legal counsel as I indicated in your previous question. Warmly, R. Butler