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About Ruth Butler
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I will answer questions about resumes and how to do well on an interview. I am a former employment counselor and I have owned my own resume and career counseling business since 1982.

 
   

You are here:  Experts > Education > Job Searching: College Grads > Resume Help > termination

Resume Help - termination


Expert: Ruth Butler - 11/5/2009

Question
I was terminated from my medical receptionist position after 5 yrs. My termination letter read I was terminated due to being abusive towards patients and employees. Which I have never been.There are other individuals in that practice who were verbally abusive. I was a good worker. When a coworker just step out one day and said she'd be back in 5 min's she never did. So I stepped up to the plate. we were short handed for several weeks. I go above and beyond, which the others rarely ever did. I just need to know how to get around this terrible situation and what to say to a prospective employer. I have had 4 interviews. 3 i was honest and told them. well i'm still unemployed. being honest is turning out to not be the best policy. the last interview, I said there was personality conflicts. that didnt work either...
Thank you in advance for your help..

Answer
Dear Lisa:

The first thing you have to do is find out what kind of reference they will give you and who gives the reference.  Find a friend who is a professional that either calls from their cell phone or business phone.  Have them say they are considering employing you as a receptionist and want a reference on you.  Then at least you will know what type of reference you will get.

Who terminated you....the office manager or the doctor?  Why do you think you are terminated?  Get back to me, and I will further assist you.  There has to be a real reason why after 5 years they let you go.  

Warmly, R. Butler

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