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Roofing/Elk did not hold up well

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Question
11/17/98 a local contractor roofed our house after a storm.
Elk Prestige Asphalt shingles with stain guard , 30 year warranty. Shakewood color.  It did not hold up well, and has had to be patched, and now has one or two leaks.   The contractor cannot be located; and according to some talk died a few years ago.  I found the Elk warranty today and wonder if they would furnish the shingles for reproofing.
However, I cannot locate a phone for them. Five are shown on the warranty.  If ours were manufactured in Georgia, Norcross would be the closest, but I don't find them there either.  
When was Elk bought out?  By whom? Does the buyer honor
the Elk warranty?
Please help me.  Jo Chastain  Fayetteville, Ga.

Answer
Hi Jo,

The reason you cant find a phone number of Elk Corp is because they were bought by another roofing shingle manufacturer called Gaf.

This happened about 10 years ago.

You can try and contact Gaf for warranty info and hopefully they would help.

Keep in mind manufacturer defects is not the only reason you may get a leak.  A lot of time improper installation causes a lot of problems as well.  

Also, you can get roof leaks from caulking failure and improper flashing.  Bith of these would not be covered by the manufacture.

I would guess the later two explanations are most likely what has happened.

Yiu can call a local licensed roofer and hopefully get a first hand look at the problem.

I hope this helps you.  

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Brian Atkins

Expertise

I can answer any questions related to all type of roof repairs (especially tile roof repair and flat roof repair work). I can also answer most new roof or roofing related questions with the exception of questions in regards to single ply roofing (PVC) and standing seam or metal panel roofing. I have little or no experience with those applications.

Experience

I was first introduced to roofing by my father who was started his own roofing career in Orange County CA. By the time I was 10 years old I knew what most general roofing materials were and had some idea of their purpose. At the age of thirteen I started working during the summers doing roofing. After graduating from High School I began working full time as a journeyman roofer doing roof repair work and complete new roofs. My area of specialty and interests has always been on the roof repair side of the business. In 1997 I took the CSLB testing and qualified for a license on my own and moved my roofing business location to Lake Forest, CA 92630. Currently I operate South County Roofing company serving the following areas of Orange County Anaheim, Anaheim Hills, Aliso Viejo, Buena Park, Brea, Cypress, Capistrano Beach, Costa Mesa, Corona Del Mar, Dana Point, Fountain Valley, Fullerton, Foothill Ranch, Garden Grove, Huntington Beach, Irvine, Laguna Niguel, Laguna Hills, Ladera Ranch, Laguna Beach, Lake Forest, Mission Viejo, Orange, Newport Beach, Newport Coast, Placentia, Rancho Santa Margarita, San Clemente, Seal Beach, Silverado Canyon, San Juan Capistrano, Santa Ana, Tustin, Trabuco Canyon, Villa Park, Westminster, Yorba Linda.

Publications
I have written articles about roofing in general for a couple local magazines.

Education/Credentials
La Quinta High School 1988 Westminster, Ca 92683-7098

Awards and Honors
We have a bunch of Certifications from most of the roofing manufactures, some "Best of Awards" from things like Angie's List and some others that I can't remember.

Past/Present Clients
Just your average everyday people. We did a nice little restoration project for the California Department of Parks and Recreation in 2005, the Crystal Cove Beach Cottages - http://www.crystalcovebeachcottages.com/html/index.php

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