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Running a Restaurant/Seats Reservation on Restaurants website.

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Question
Dear Robert

Do you feel it is useful for customers to have seats reservation feature on restaurant website?.

Thanks
Prashant

Answer
Prashant,
I am not sure what the question is. Are you asking if when customers make reservations, can they reserve a specific table? If that is the question I think that is a bad idea especially on a website. You would lose the ability to move people around when needed. You would lose control of your dining room. Customers would reserve the wrong tables and it could really hurt your ability to place the right amount of people at the correct tables. In addition you will create a lot of unhappy customers. I would highly suggest that you do not do this. Let me know if I can help in any other way.

Thanks

Rob

Running a Restaurant

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Robert Lagonia

Expertise

I am well versed in most areas of the restaurant industry. I have had 30 years of experience in Setting up, designing, menu planning, food and labor costing and the full build out of 6 restaurants. I also have a lot of knowledge in the laws of NY state.In addition I have extensive knowledge in the golf industry from food and beverage to the operations of a private club.

Experience

I have owned built and operated 6 restaurants from fine dining to pizzeria's. My experience spans over 30 years in this industry. My areas of expertise are: Food and beverage, Purchasing, food costing, menu planning as well as the daily needs of a restaurant. I have extensive knowledge in the full build out of a new restaurant from the ground up. I have also owned and operated the food and beverage operations in a private country club. My knowledge in the golf industry is fairly extensive and can answer most questions in this area as well.

Organizations
Board of directors at private country club Fish and game club member Austerlitz Historical Society Nys magistrates association

Education/Credentials
High School diploma Associates science degree

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