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Running a Restaurant/Seats Reservation on Restaurants website.

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Question
Dear Larry

Do you feel it is useful for customers to have Seats Reservation feature on Restaurant website?.

Thanks
Prashant

Answer
Having the ability to make reservations on a website is becoming more customary. However, there are risks (and costs). First, you must have someone monitor and be responsive to the booking process constantly. Second, a busy restaurant has to protect against double booking tables and/or over booking in general. If you can control and appropriately respond to guests reservations request, promote the ease of booking. If not, you will open yourself up to a lot of guest relations nightmares.

Running a Restaurant

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Larry Edger

Expertise

Multi concept restaurant owner. Just finished fourth restaurant. Can answer questions on all aspects of running, owning and starting a restaurant, cafe or hospitality operation. Enjoy helping other restaurant owners. Most "consultants" have no idea what a restaurant operator needs to be successful. Let me know if I can assist you finding answers to your operating and marketing questions. Accomplished chef and menu development a particular talent for upscale casual restaurants.

Experience

Owner and operator of several multi-concept restaurants. Successful entrepreneur, started businesses from scratch on many occasions. Know the problems with planning and running a restaurant. Always independent operations and not the product of chain restaurants.

Publications
As an author of The Restaurant Ebook, A Guide to Keeping Your Dream Off the Chopping Block, I have helped hundreds of restaurateurs to market and run a better restaurant.For more information visit http://www.therestaurantebook.com or http://www.onawait.com

Education/Credentials
Attended Ohio State University and have gone through many extended classes relating to marketing and management. Written many courses and training manuals.
Currently building fourth restaurant and created a blog to keep track of daily activities. Readers can see the various steps from leasing to opening. Visit http://www.startingarestaurantblog.com

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