You are here:

Sales & Sales Management/Sales operations team organization

Advertisement


Question
Hi, My question is about the organizing of the sales operations team, wether it is better to be flat or management layers hierarchy! and what is the best scenario or model for a successful sales operations team?
Thanks for your share.

Answer
The answer to your question depends on the way your team handles it's sales process. If your sales people handle the entire process, from sale to delivery of the product then I would say that layers of management might hurt you and cause conflicting priorities.
If the people that sell are not the people that package and deliver the product then you would have a manager for the sales step and a manager for the delivery step. Basically as the people handling the process change you would ad a manager to each group.
I am a firm believer in having less management whenever possible and give your people as much control as you can but, as the people responsible for a segment change, you need a manager for that group.

Sales & Sales Management

All Answers


Answers by Expert:


Ask Experts

Volunteer


Geoffrey Veit

Expertise

I hate to sound overly confident but questions about how to close or the sales processes, Buying tips, training issues and department leadership.

Experience

My particular area or experience is automobile retail and motorcycle retail. I have worked as a Manager in those industries for 30 years including Sales Manager, General Manager, Sales Person, Training Manager

Organizations
Mensa, Central Florida Writers association. Indy Writers

Publications
Automotive News, Aller Welt magazine (Mercedes Benz) Ford Times I have published six books Four apply to this category, "Sales Manager's Helper", "Automobile Sales Without Confrontataion" and "Motorcycle Sales Without Confrontation" "The Informed Buyer"

Education/Credentials
My educational credentials are from the schools within the industry, consulting companies and manufacturers. Outside of the automotive industry I attended college in New York

Awards and Honors
Sales management awards from many different manufacturers

Past/Present Clients
Private but many

©2016 About.com. All rights reserved.