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|Rating(1-10)||Knowledgeability = 10||Clarity of Response = 10||Politeness = 10|
|Comment||Thanks for the super fast answer. I am not surprised by your reply. I will try the 800 number. The place where I bought this has been no help. Also, I have hard reset the alarm numerous times, just failed to mention that. I am going to reset everything to defaults and start over. Thanks again BillB|
Answers by Expert:
The design and application of burglary and fire systems for homes and businesses. Helping alarm owners understand how their system works. Helping to troubleshoot false alarm problems. Questions about monitoring issues.
Over a quarter century in the industry. Experience in installation, service, and monitoring centers. Training manager for a national protective services company; director of education and training for a national trade organization for for alarm dealers.