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|Rating(1-10)||Knowledgeability = 10||Clarity of Response = 10||Politeness = 10|
|Comment||Thank you Dave. Turns out that Z16 = Sensor 16 is a wireless break glass sensor whose batteries (3.6 vols lithium) had gone bad. I replaced the batteries and VOILA the error message cleared.|
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The design and application of burglary and fire systems for homes and businesses. Helping alarm owners understand how their system works. Helping to troubleshoot false alarm problems. Questions about monitoring issues.
Over a quarter century in the industry. Experience in installation, service, and monitoring centers. Training manager for a national protective services company; director of education and training for a national trade organization for for alarm dealers.