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|Rating(1-10)||Knowledgeability = 10||Clarity of Response = 10||Politeness = 10|
|Comment||Thanks, Dave--looks like I am out of luck. My local technicians are no longer familiar with NAPCO products, and when they called its help line, the programming instructions didn't fix the problem. Suspect the frequent P800 claims of "VOIP compatible" are simply not true...|
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The design and application of burglary and fire systems for homes and businesses. Helping alarm owners understand how their system works. Helping to troubleshoot false alarm problems. Questions about monitoring issues.
Over a quarter century in the industry. Experience in installation, service, and monitoring centers. Training manager for a national protective services company; director of education and training for a national trade organization for for alarm dealers.