Security & Fire Protection Systems/Napco 1016 low battery indicator

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Question
I have a Napco 1016 LKDL.  I received a call from central monitoring that they received a low battery indicator.  Indeed, the panel (MA1000) started flashing a 2 and all lights.  I replaced the battery with a similar one and held the 9 until the keypad reset.  However, after a few minutes, I get the same flashing 2 and lights no matter how many times I reset it.

I put a meter on the new battery and I'm getting 13V.

Any ideas what might be wrong?

Thanks
Paul

Answer
Give the system a few hours to stabilize.  The low battery should disappear.  You can speed the process up by killing power to the unit entirely.  Unplug the battery first.  Then the wall-wart transformer powering the system.  Wait for sixty seconds, plug the wall-wart back in, then reconnect the battery.  You must follow the proper sequence or you risk damaging the board.  You may have to reset the system clock.

Security & Fire Protection Systems

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Frank Kurz

Expertise

Questions relating to Burglar Alarm and Security Equipment, Fire Alarm and Extinguishment Systems, Access Control, CCTV Systems, Installation, Service, Testing, Verification

Experience

30 years installing, servicing, and testing security, access control, extinguishment, and fire alarm systems

Organizations
Chair of ULC Working Groups for Fire Alarm Testing (CAN/ULC-S536) and Fire Alarm Verification (CAN/ULC-S537), Executive Director of the Fire Protection Technicians Network (www.firetechs.net)

Publications
www.firetechs.net, Better Business Bureau Magazine, Applied Science Technologists and Technicians of British Columbia (www.asttbc.org) SUPPRESS! and Techs Fire Break Newsletters

Education/Credentials
Associate in Science; Emergency Systems (University of British Columbia); Aircraft Maintenance Technology (BCIT)

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