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About Dave Neuweiler
Expertise
The design and application of burglary and fire systems for homes and businesses. Helping alarm owners understand how their system works. Helping to troubleshoot false alarm problems. Questions about monitoring issues.

Experience
Over a quarter century in the industry. Experience in installation, service, and monitoring centers. Training manager for a national protective services company; director of education and training for a national trade organization for for alarm dealers.

Education/Credentials
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You are here:  Experts > Parenting/Family > Protecting your Home and Family > Security & Fire Protection Systems > Ademco alarm system

Security & Fire Protection Systems - Ademco alarm system


Expert: Dave Neuweiler - 4/1/2007

Question
I have an Ademco alarm istalled in 1998 and had the system programmed to call my cell # when activated.  We live in the county and sheriff response times are very slow.  THe telephone company did a repair on the incoming lines and knocked off the programing.  Is there some where I can get a "how to" reprogram the system???  

Answer
Hello Mike, and thanks for writing.

Telephone work on a phone line cannot "knock off" the programming on an alarm system, so I think there's a different cause.

If you do a Google search for the "ADEMCO" plus the model number plus "installation manual" you'll get dozens of hits to dealer websites.

Some of these will allow a free download. Others require that you register. Some charge a fee. But you can, with a patient search, locate the manual you need.

Good luck!

Dave

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