| Subject | Date Asked |
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| Trouble with Security System | 10/11/2009 |
Q: It was previously monitored by a company, but we reprogrammed it to call our cell phone in the event ...
A: Tammy, Sorry for the delay, I was out for a minor operation, but all is well!! I'm not familiar ...
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| PC1555MX | 9/26/2009 |
Q: I have a PC1555MX which is randomly beeping because there is no longer power to it and battery is ...
A: Manon, I have never worked with that model of DSC panel, so I am unsure of exactly how to access ...
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| Carbon Monoxide Detectors | 9/25/2009 |
Q: Could a dead battery set off a carbon monoxide detector even though it is also plugged into a wall? ...
A: Vicki, Yes, the back-up battery going low will cause a "trouble" beep to come from the detector ...
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| ademco security system | 9/15/2009 |
Q: Alarm would be set but the chime would start beeping at anytime . Next to the chime on the lcd ...
A: Victor, There are 2 possible reasons - 1 - If you have a wireless system, it is telling you that ...
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| Discontinue ADT Service | 9/5/2009 |
Q: If I discontinue my ADT home alarm monitoring service, will the alarm still work and it just won't ...
A: Roger, Not a simple question. There are several factors at work - Do you own or just lease the ...
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| FireX 120-538C | 9/3/2009 |
Q: We would like to replace one smoke alarm. Who do I contact?
A: Deb, Contact a licensed electrician, make sure he is experienced with residential smoke detectors. ...
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| dsc832 | 8/28/2009 |
Q: I have just changed my mobile phone number and need to reset the alarm to dial the new number when ...
A: Gary, Unfortunately, you need the installers manual as it gives you the memory locations that need ...
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| firelock intercom system | 8/25/2009 |
Q: our intercom need a new amplifier which manufactured by firelock intercom system model S-5A, been ...
A: Dario, Sorry, I've never heard of it. I looked around as well, and couldn't even find a reference ...
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| Smoke alarm | 8/13/2009 |
Q: I have a smoke alarm which is connected to the electrical mains. It keeps beeping at certain ...
A: Paul, Most likely it is telling you that it needs to be cleaned. The smoke sensing chamber is ...
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| Radionics D2112 | 7/28/2009 |
Q: how do I get back to the factory code so I can proceed. Any help is appreciated ANSWER: Robert, I ...
A: Robert, I found something fairly amazing. On e-bay, item # 230359972057. It is a brand new in the ...
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| Back focus | 7/22/2009 |
Q: Please advise how do you exactly to back focus a Day/Night camera with Auto Iris Varifocal 3-8mm IR ...
A: Shiraz, You have to set the back-focus at the period of lowest illumination. I would suspect that ...
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| Very frequent video loss for this particular camera | 7/22/2009 |
Q: In my installation site, there are 16 colour dome cameras (VCM 88) connected to a 16 Channel DVR ...
A: James, Sounds like you may have a problem with the encoder that handles the incoming video. This ...
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| Radionics D2112 | 7/21/2009 |
Q: how do I get back to the factory code so I can proceed. Any help is appreciated
A: Robert, I have done quite a search, and I am unable to find an installation manual for your panel. ...
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| program phone number PC5010 | 7/16/2009 |
Q: What are the sets to program a phone number in the pc5010? I helped a friend put this system in and ...
A: Phillip, I am not sure how you would set up a panel to communicatre as you wish. I don't think the ...
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| program phone number PC5010 | 7/16/2009 |
Q: What are the sets to program a phone number in the pc5010? I helped a friend put this system in and ...
A: Phillip, The commands you mention are "user" commands. The programming for central station ...
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| hard wired & battery smoke detectors in a large condo building | 7/5/2009 |
Q: My smoke detectors are hard wired & have batteries. One "chirped" for an hour on and off this ...
A: Rick, Probably not. I would say absolutely not, but those words have bitten me a few times in the ...
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| CCTV installation | 7/1/2009 |
Q: I am considering DIY CCTV installation and want it wired not PC or Wireless based. I have DirecTV ...
A: Jocelyn, Very easily. Look up a company called Multiplex Technologies. They have a product line ...
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| House Fire | 6/10/2009 |
Q: If your house is on fire, what is the first thing besides family/pets you would grab
A: Denise, NOTHING!!!! There is nothing you own that could be worth even a single seconds delay in ...
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| dsc power 832 | 6/6/2009 |
Q: i can't arm the system. in the trouble mode it says general system supervisory. can i bypass this ...
A: James, General system supervisory usually means that a zone is either shorted, or has lost the end ...
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| dcs 832 | 5/17/2009 |
Q: I have a DSC 832 and I do not have a a monitor service but when I have a phone line failure the ...
A: The problem isn't a TLM, if it were, the siren would sound whenever the phone line dropped. I ...
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| CCTV camera sharp in the day but blur at night | 4/30/2009 |
Q: In my installation, i uses samsung SDC415 camera and auto Iris Varifocal motorised zoom lens. In the ...
A: James, Fortunately for you, this is a very easily solved problem that is fairly common. Your ...
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| FBI XL4C panel | 4/28/2009 |
Q: We were testing this panel and some smokes acted like verification but only went into trouble and we ...
A: Ira, All of the smokes? If all of them go into the "alarm verification" status, I would think that ...
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| CCTV Cameras losing video signal | 4/21/2009 |
Q: I've got a camera system that I installed myself. It consists of a PC, 8ch dvr card (240fps), and 8 ...
A: Tim, With a "do-it-yourself" type system such as you have, it is very difficult to try to pinpoint ...
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| kiddie smoke alarms | 4/1/2009 |
Q: Can a humidifier set off these smoke detectors?
A: Cynthia, Not typically, as humidifiers don't put that much moisture into the air. However, it would ...
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| CCTV | 3/25/2009 |
Q: Please what spec of cameras see through vehicle wind-screen shield both during the day and night. ...
A: Mike, Sorry for the delay, I was traveling. No, WDR is not the same as wide-angle. Wide Dynamic ...
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| CCTV | 3/21/2009 |
Q: Please what spec of cameras see through vehicle wind-screen shield both during the day and night.
A: Mike, There is actually no specific camera that will guarantee a clear view through a windshield. ...
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| Smoke detectors | 3/12/2009 |
Q: Ok my question is there any problem if you install in the same building smoke detector battery ...
A: Bekim, No, I am not a fireman. I am a design engineer with about 25 years exerience designing ...
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| Local monitoring | 2/17/2009 |
Q: Hey Steve, I just bought my home a few months ago and it came equiped with a Protect One Alarm ...
A: Matthew, You actually have a couple of different questions - As far as a "local only" system, you ...
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| Wiring Hardwire 120v smokes into 12v panel | 2/7/2009 |
Q: We moved into a house that has hardwired interconnected smoke detectors (including one in the ...
A: Brian, Unfortunately, this will not be possible, unless the existing smoke detectors have an ...
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| smoke alarm | 2/4/2009 |
Q: My 1989 home has the original Lifesaver model 1225 smoke alarms. I tested one for the first time and ...
A: Steve, As far as the alarm tone, I have heard pulsed, but I have also heard steady as well. It ...
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| Alabama License | 1/21/2009 |
Q: Do you need a low voltage or specialty license to do CCTV and access control in Alabama and ...
A: Mark, Alabama and Mississippi are similiar in that they will require a contractors license for any ...
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| trouble dsc pc1555 | 1/19/2009 |
Q: I have a dsc classic pc 1555. I don't know much about it as it was here when I bought the house. It ...
A: Scott, I believe the system is telling you that there is a problem with your smoke detector circuit ...
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| fire alarm | 1/16/2009 |
Q: I have 9 fire alarms all hardwired. This morning the power went out and after some time passed, all ...
A: Warren, My guess would be that the relays inside one of the smoke detectors triggered from the power ...
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| cctv license | 1/14/2009 |
Q: Is there and do I need to have a cctv or low voltage license to install cctv in the state of texas ...
A: Joe, Texas is a fairly restrictive state regarding professions of this type. Not only will you need ...
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| security | 1/13/2009 |
Q: history of homeland security
A: Desed, I'm not really any kind of historian, but this is my understanding - After the events of ...
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| security | 1/13/2009 |
Q: what are the different types off security and what do they do.
A: gfdesedf There are many different things which might be considered "security". In my field, ...
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| Smoke Detector | 1/9/2009 |
Q: Hey Stevens, I have a relatively new home, 3 years old. The smoke detectors in the house are ...
A: Doug, First, smoke detectors are not really my specialty, and you should consult a properly ...
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| Alarm Power 832 Security System PC 5010 | 1/1/2009 |
Q: Alarm Power 832 Security System PC 5010 Question Since we switched our phone service to VOIP the ...
A: R, DSC equipment has a built in Telephone Line Monitor (TLM). This device causes the siren to ...
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| Alarms Arming | 12/31/2008 |
Q: I recently installed a PC 1616 DSCSystem, following the next steps: 0.-Installer Code : 5555 ...
A: Mario, On these types of dialers, you will need a constant 12 volts DC to power it. Then, it ...
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| Alarms Arming | 12/30/2008 |
Q: I recently installed a PC 1616 DSCSystem, following the next steps: 0.-Installer Code : 5555 ...
A: Mario, I'm not quite sure what you are asking. Do you want to know how to program the alarm to call ...
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| firex 120-10728 troubleshooting | 12/23/2008 |
Q: I have 7 firex smokes and they are installed. They are randomly signaling, a single beep and I ...
A: Gary, Unfortunately, I am unfamiliar with Firex system equipment. The only thing I could think of ...
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| Discontinued ADT service but alarm went off | 12/21/2008 |
Q: The previous owner of the house had an ADT service. We moved in to the house and did not sign up ...
A: Bob, I do not think there is anyway to disable the panel and keep the smoke detectors working. You ...
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| DSC Power 608 installation problem | 12/8/2008 |
Q: Im installing a DSC 608 alarm system in my home. When i try to arm the system it only keeps beeping ...
A: You are correct, there was most likely a bad value entered into one of the programming locations. ...
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| CH problem | 12/3/2008 |
Q: I have a Brinks home system that is no longer monitored and recently I have been getting a "CH" ...
A: Wayne, On most systems, simply arming and disarming the panel will clear it. On some systems, ...
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| CH problem | 11/28/2008 |
Q: I have a Brinks home system that is no longer monitored and recently I have been getting a "CH" ...
A: Wayne, The only thing I could find is a reference to a "check history" message. This would indicate ...
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| Prewired Smoke Detector | 11/22/2008 |
Q: I have 5 prewired smoke detectors in my home. One smoke detector intermittently beeps. Resetting the ...
A: Norris, Even thouh hardwired, many residential smoke detectos also have a back-up 9 volt battery. ...
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| DSC 832 tone goes off at same time after I corrected time on a panel | 11/21/2008 |
Q: I was correcting the time in my DSC 832 for fall back and somehow I set it up to a alarm that buzzes ...
A: Braden, With most electronics that are run by an on board processor, you get an instruction manual ...
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| Wiring a security camera system | 11/18/2008 |
Q: I'm trying to figure out the best way to get the wiring from the cameras (outside), to my DVR ...
A: Jason, The best way, if the construction of the house and placement of the cameras allow, would be ...
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| Sprinkler Pipe Codes | 11/13/2008 |
Q: I live in a condo and this past weekend while installing new moulding, I punctured a sprinkler pipe ...
A: Brian, What a bummer!! Unfortunately, all of the codes dealing with sprinkler systems have to do ...
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| power 832 | 11/10/2008 |
Q: My alarm system trouble light is on. Viewing trouble conditions shows General System Supervisory. I ...
A: Jim, Let me figure this out - When you say modules, you do mean individual devices which have the ...
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| power 832 | 11/10/2008 |
Q: My alarm system trouble light is on. Viewing trouble conditions shows General System Supervisory. I ...
A: Jim, A supervisory trouble means that the panel can no longer "see" the resistor that should be at ...
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| Ademco 4110XM | 11/10/2008 |
Q: I just bought this system and plan to install a motion sensor in each of the six zones - that's it - ...
A: Rob, You can just hook one wire to low, and the other to high. It really does not matter which. You ...
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| Keypad won't stop beeping | 10/23/2008 |
Q: I have a Protection One fire/alarm system and about a month ago it started beeping every few hours. ...
A: Anton, The beeping indicates that your system has a "trouble" condition. Manufacturers do not build ...
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| Camera Security | 10/11/2008 |
Q: I have couple of vacant house which on the market right now. I want record all the activities about ...
A: David, There are plenty of systems that will do what you want. Do an internet search on "Nuvico". ...
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| Alarm | 10/11/2008 |
Q: My security alarm goes off at midnight 3 times and at 7 am another time. All 4 times the alarm was ...
A: Liz, I don't know what else it could be besides auto-arm. Perhaps the panel programming has gone ...
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| Alarm | 10/11/2008 |
Q: My security alarm goes off at midnight 3 times and at 7 am another time. All 4 times the alarm was ...
A: Liz, I'm not sure what you mean by "goes off 3 times," etc. Do you mean the siren sounds and you ...
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| keypad indicates that motion detector needs battery | 10/10/2008 |
Q: My question is similar to one I noticed that has been asked. You told the person to let you know ...
A: There are at least 2 possible solutions - #1 - The LED light on the motiion detector is not ...
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| Hardwiring outdoor garden lights | 10/7/2008 |
Q: I have about 8 outdoor 'malibu' garden lights in my yard and would like to hard wire them to the ...
A: Fred, It should not be too difficult. The Malibu lights I am familiar with operate on 24 Volts DC. ...
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| Smoke Detectors | 10/6/2008 |
Q: I have 3 hard wired smoke detectors, one on each floor and the one closest to the kitchen will go ...
A: Andy, Absolutely. Some of that smoke that was in the air is now comfortably resting on the ...
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| Security system error. | 10/2/2008 |
Q: How can I clear a system trouble error code E41-08. On a Gemini RP1CAe2 computerized security ...
A: Donald, I found the following information at the Napco website: "SYSTEM TROUBLE/E41-NN SERVICE. ...
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| DSC 1555 LED panel set clock | 9/28/2008 |
Q: I have a DSC 1555 panel. after a few days of loss of power, the trouble light turned on. I changed ...
A: Josh, I don't think that a DSC panel has any trouble condition related to time. On your keypad, you ...
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| Smoke Detectors | 9/24/2008 |
Q: Please advise on the following problem: I have a seven fireex smoke detectors, model 120-1182 that ...
A: Gary, Only other thing I can think of is to replace the chirping smoke. If that does not work, call ...
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| Smoke detector Chirp | 9/23/2008 |
Q: All smoke detectors have new batteries. One at the top of steps kept chirpping so I went to fix it ...
A: Alan, Don't really know what the problem could be, maybe it is another smoke that is still mounted ...
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| trouble light | 9/15/2008 |
Q: We have had our DSC PC1500 since buying our house 7 years ago. We do not use a monitoring company. ...
A: Jule, Sounds like the system never tried to communicate as the zones are programmed for "local ...
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| ADEMCO keypad | 9/12/2008 |
Q: Sorry to be so silly......I have an ADT Security system with an ADEMCO keypad. I have had the ...
A: Vicki, You are not silly, just not educated on alarms. I know alarms, but I bet I would ask some ...
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| Hard wired detector | 9/9/2008 |
Q: Of late our detector has been sounding periodically during sleeping hours and the day, about every ...
A: Bill, Typically even hard-wired smoke detectors have a 9 volt battery backup in case of power ...
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| FBII Legend Alarm System | 9/4/2008 |
Q: Have a Fbii legend alarm system, when the power goes off (frequently here in fl) and comes back on, ...
A: Rick, Yes, the back-up battery for your system is in the main control box, which is most likely ...
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| Ademco 4110 System in Not Ready & Can't Bypass | 9/3/2008 |
Q: I have an Ademco 4110/4110DL/4110XM via 16 system per the manual. The system has only motion ...
A: Mike, If I remember the via 16, it has 2 hardwired zones, I think 10 and 11, which your motion ...
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| Ademco 4110 System in Not Ready & Can't Bypass | 9/2/2008 |
Q: I have an Ademco 4110/4110DL/4110XM via 16 system per the manual. The system has only motion ...
A: Michael, If you have a Via 16, that is a wireless system. I think that the system is telling you ...
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| a good fire alarm book | 8/26/2008 |
Q: Can you recommend a good fire alarm system book that covers everything from installing to ...
A: There are several sources for information on fire alarms. On your internet browser, enter "NFPA", ...
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| CCTV over Cat 5 cabling | 8/6/2008 |
Q: Found your response to similar question. We are working with our community schools to install a CCTV ...
A: Joe, There are 2 different ways you can use the Cat V cabling - #1 - IP Video. You can get ...
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| Maybe you know... | 8/4/2008 |
Q: The adapter for my hand vac (Black and Decker) burnt out. The Mfg. hasn't been helpful. I need 16V ...
A: Shlomo, Radio Shack should have a variable step down transformer, switch selectable for 6v, 12v, ...
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| Reset Ranger American security panel | 7/23/2008 |
Q: We just moved into a home that has a PC1500 RK security alarm system, but I don't know how to reset ...
A: A PC1500 RK is a basic alarm manufactured by DSC (Digital Security Corporation). The panel's ...
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| Neighbor's security alarm | 7/3/2008 |
Q: We had a storm blow through at 2:00am and made the neighbor's security alarm go off. They aren't ...
A: I am very sorry for the headache you must have now. There are 2 things you can do - #1 - This will ...
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| security systems | 6/30/2008 |
Q: I am working as an Electrician. I do not have any experience in low voltage like audio and video, ...
A: Amarjeet, Hello. Unfortunately, there are not many books dealing specifically with low voltage ...
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| CCTV | 6/24/2008 |
Q: HEY BUDY GOOD MORNING \TELL ME DO I NEED A LINCES TO DO ONLY CCTV IN NY.NJ.CA. please help me
A: I am not sure about NY or NJ, but here in CA you will need either a C-7 Low Voltage, or a C-10 ...
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| CCTV/Security License | 6/20/2008 |
Q: I have a security license in the state of Texas and I am being asked to install a cctv system and ...
A: Ron, States vary in licensing requirements. Having recently completed the Texas application, I know ...
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| re: Windows not alarmed anymore | 5/28/2008 |
Q: WE have a PC2550 DSC which has worked beautifully for the last 16 years. Just recently we opened a ...
A: Terrie, There are several different things that could be wrong. After this amount of time, the ...
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