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| Subject | Date Asked |
| Model AC8W | 2/8/2012 |
| Q: Dave. I am replacing 2 model AC8W alarms the black & white wires are live and neutral What is the ... A: and thanks for your question. Yes, that third wire is the so-called "interconnect." It allows all ... | |
| FBII XL-31 battery replacement | 2/7/2012 |
| Q: Dave, I saw your detailed response on battery replacement for above home alarm system....once I get ... A: and thanks for your question. On really older model systems, manufacturers used the battery as part ... | |
| Pc1550 unknown problem | 2/2/2012 |
| Q: I oft up yhis morning and the keypad was blank. Could not set or disarm alarm. Got home this evening ... A: and thanks for writing. That's an unusual set of symptoms. It sounds to me like the system is ... | |
| Radionics alarm system | 2/1/2012 |
| Q: Had the system for 20yrs; a few months ago (didn't set the alarm), when I entered the house there ... A: and thanks for writing. Yes, I'd have suspected the battery too, because what you're describing ... | |
| Security System | 1/30/2012 |
| Q: I have a DSC 1500/50 alarm system that is giving me a trouble light and the code indicates #5 which ... A: First... the fuses. The manual you have (I think) is for the PC 1500... and the board you have is ... | |
| Security System | 1/30/2012 |
| Q: I have a DSC 1500/50 alarm system that is giving me a trouble light and the code indicates #5 which ... A: .. just to be sure we're on the same page... is that zone 5 trouble you mentioned in response to ... | |
| Security Command XR20 | 1/29/2012 |
| Q: Normally, the exterior door zones each have an individual tone when someone enters/exits. Last ... A: and thanks for writing. Here's a link to the user's manual for your system: ... | |
| Security System | 1/29/2012 |
| Q: I have a DSC 1500/50 alarm system that is giving me a trouble light and the code indicates #5 which ... A: and thanks for writing. Zone types are determined by system programming. This means that when your ... | |
| security and fire protection | 1/28/2012 |
| Q: I have a DSC 1500 system. I had unplugged my system about 2 years ago. I recently sold my house. ... A: it's probably too late to give you a timely answer.. but the reason the alarm kept going off when ... | |
| security monitoring for lakehouse | 1/26/2012 |
| Q: Here’s what I have— Lakehouse, undergoing expansion and remodel. About to rough-in electrical work ... A: Let's talk about your wish list and see if there's a reasonable approach that you could use with ... | |
| security monitoring for lakehouse | 1/26/2012 |
| Q: Here’s what I have— Lakehouse, undergoing expansion and remodel. About to rough-in electrical work ... A: and thanks for writing. I don't know what your level of expertise is in electronics, hardware ... | |
| Caddx Ranger 8600 smoke detector | 1/23/2012 |
| Q: I have 2 System Sensor Heat/Smoke detectors Model # 211/24R hard wired to my Caddx Ranger 8600 ... A: and thanks for your question. The smoke/heat detectors, when tripped, should cause the siren to ... | |
| Erroneous Alarms | 1/15/2012 |
| Q: We have five FireX 102-1072B smoke detectors throughout our house and more than once, most recently ... A: and thanks for writing. Most unwanted alarms are caused by uncleaned detectors. Also, most ... | |
| wireless alarm systems | 1/15/2012 |
| Q: Dave, I am in the process of selecting an alarm system and a monitoring company and have not had ... A: and thanks for your question. Wireless alarm systems operate around 433 MHz, which is miles away ... | |
| Morse MDC16 | 1/9/2012 |
| Q: We are monitoring this system for fire. I can not seem to get the panel to send a test timer ... A: As memory serves, the panel uses a 555 IC chip, which is just a timer... so the system doesn't have ... | |
| Morse MDC16 | 1/9/2012 |
| Q: We are monitoring this system for fire. I can not seem to get the panel to send a test timer ... A: and thanks for reminding me how old I am to even remember this panel (just kidding). The panel does ... | |
| FireX Smoke/Carbon Monoxide Detector | 1/6/2012 |
| Q: My smoke/carbon monoxide detector has been beeping for the past two days, 2 beeps every minute or ... A: and thanks for writing. If this is a combination smoke and carbon monoxide alarm, it's mounted on ... | |
| FBII xl 31 alarm | 1/4/2012 |
| Q: Background I recently purchased a house that has FBI XL-31 alarm system and XK-7LC key pads(LCD ... A: and thanks for your question. The simple answer is to find and correct the reason that the zone is ... | |
| GE Concord Express 60-806 question | 12/29/2011 |
| Q: I have a Concord Express 60-806 that I installed many years ago and the battery needs to be ... A: and thanks for writing. I checked the manual, and it came up lacking in silencing troubles for more ... | |
| PC1555RKZ Keypad | 12/18/2011 |
| Q: The yellow system light stays on. The chime feature still works. However, I can't set the system to ... A: I'm glad to hear that the "re-boot" of your system cleared the trouble. I've re-evaluated my ... | |
| PC1555RKZ Keypad | 12/17/2011 |
| Q: The yellow system light stays on. The chime feature still works. However, I can't set the system to ... A: and thanks for writing. This is an unusual problem, since the *2 diagnostic function doesn't show ... | |
| Replacing a kep pad | 12/15/2011 |
| Q: I was wondering if you could help me find a key pad that I could replace ours with. We had an adt ... A: and thanks for your question. Although the keypad is labeled with ADT, it's made by a different ... | |
| DSC PC1500 keypad beeping in the middle of the night | 12/15/2011 |
| Q: My house and the DSC PC1500 is 19 years old. Every night, around 4:00 am the DSC PC1500 keypad keep ... A: Depending on how your system was initially set up by the installer, you may not be able to turn off ... | |
| DSC PC1500 keypad beeping in the middle of the night | 12/14/2011 |
| Q: My house and the DSC PC1500 is 19 years old. Every night, around 4:00 am the DSC PC1500 keypad keep ... A: and thanks for writing. "Failure to communicate" means that your control has attempted to pass ... | |
| motion sensor | 12/13/2011 |
| Q: Yesterday we had a power outage in our neighborhood and power has been restored. This morning I ... A: and thanks for writing. Sounds like you're talking about a motion-activated outdoor light. Two ... | |
| DSC 832 Trouble | 12/8/2011 |
| Q: When the alarm is off the trouble light is on. When I turn the alarm on the bypass light comes on. I ... A: and thanks for writing. You've noted three separate problems, and I'll address each. First, your ... | |
| caddx 8600 | 12/5/2011 |
| Q: how can i change the time of how long the siren must go of , when alarm is triggerd. want to make it ... A: and thanks for your question. To change the timeout for the siren, you'll need to enter the ... | |
| keypad | 11/28/2011 |
| Q: I have a keypad for my home alarm system that a key is not working. The model # Ademco M6673 ... A: and thanks for your question. It's usually easier to find compatible keypads for older systems by ... | |
| Trouble light on and beeping | 11/24/2011 |
| Q: My system is doing the same as the last guys. a fast double beep accompanied by yellow trouble ... A: and thanks for your question. You didn't mention what kind of alarm system you have, but the *2 ... | |
| Remove cover | 11/22/2011 |
| Q: On January 11, 2011, Ms. Ann asked your assistance to turn the alarm system beeping off. Your ... A: and thanks for writing. I think you've misunderstood; the main control panel is separate from the ... | |
| seco-larm SH532L | 11/21/2011 |
| Q: How do you wire the NAPCO GEM-P800 security system to the SECO-LARM SH532L siren. the Napco has 3 ... A: I'm confused by your description that"the Napco has 3 wires from the panel that are white,yellow,and ... | |
| beeping alarm system | 11/18/2011 |
| Q: I have a Vista 10 alarm system, no monitoring. the cable co installed a home phone, and that same ... A: .. I'm going in revers order from your post... I don't think you need to recover the Installer's ... | |
| FIREX Smoke alarm 120-10728 | 11/18/2011 |
| Q: the alarm was beeping. I changed the battery (9volt) and plugged it back into the ceiling fixture. ... A: and thanks for your question. While you have that detector down, please look at the manufacture ... | |
| false alarm | 11/17/2011 |
| Q: Our home and our DSC PC1500 is 19 years old. We have always used our alarm system and have never had ... A: Intermittent? Absolutely! In alarm parlance, it's called a "swinger" because of its propensity to ... | |
| false alarm | 11/17/2011 |
| Q: Our home and our DSC PC1500 is 19 years old. We have always used our alarm system and have never had ... A: and thanks for your question. I'm assuming that the five windows are protected by magnetic ... | |
| beeping alarm system | 11/16/2011 |
| Q: I have a Vista 10 alarm system, no monitoring. the cable co installed a home phone, and that same ... A: .. You mentioned that the cable tech unplugged the adapter (transformer), and now there are two ... | |
| MORSE KEYPAD | 11/16/2011 |
| Q: I need to replace my keypad. The numbers no longer work. I know this is very old and the company is ... A: and thanks for your question. You may not be able to locate a direct replacement for your keypad. ... | |
| Alarm disarmed and beeping!! | 11/15/2011 |
| Q: Several years ago we bought a house with an alarm system we are not currently using. All of a ... A: This panel doesn't have on-board diagnostics that can be accessed with a keyboard command, so in the ... | |
| Alarm disarmed and beeping!! | 11/14/2011 |
| Q: Several years ago we bought a house with an alarm system we are not currently using. All of a ... A: .. Well,if the issue is a low battery, consider that unplugging the battery won't make a ... | |
| beeping alarm system | 11/10/2011 |
| Q: I have a Vista 10 alarm system, no monitoring. the cable co installed a home phone, and that same ... A: and thanks for your question. The code "OC" indicates that the control isn't communicating with ... | |
| FBI Model XL-31 not working after power failure | 11/3/2011 |
| Q: I have a FBI XL-31 with a XL 4612SM keypad taht is approximately 10 years old. After a prolonged ... A: and thanks for writing. The first thing I'd check is the backup battery fuse. This is located in ... | |
| Alarm disarmed and beeping!! | 11/3/2011 |
| Q: Several years ago we bought a house with an alarm system we are not currently using. All of a ... A: and thanks for writing. Yes, you can drill the lock if you'd like to. Cutting wires outside of the ... | |
| FIREX Smoke Detector FADC model | 10/30/2011 |
| Q: Please help! One of my smoke alarms chirps only every 2-3 hours. By the time I get to a detector ... A: and thanks for writing. Do this: First, clean your detectors... At any office supply store, buy a ... | |
| Problems with Z1100 Alarm | 10/29/2011 |
| Q: Have a Z1100 alarm which would not dis-engage. When hitting the keypad there was no sound when ... A: and thanks for writing. There could be a few things going on. First, I wouldn't eliminate power as ... | |
| Finding the right security company | 10/26/2011 |
| Q: Dave, I hope you can help me. I have a "Safewatch Pro 2000" wireless fire & security system from ... A: and thanks for your questions. Let's see if we can get things sorted out for you. First, I can't ... | |
| Smoke Detector 'chirps' w/o Battery | 10/12/2011 |
| Q: One of our smoke detectors started chirping on Saturday. My husband disconnected and removed the ... A: and thanks for your question. Although it may seem that the wiring is chirping, rest assured that ... | |
| access codes | 10/12/2011 |
| Q: bought this house a year ago. need code to use the key pad for my own use. don't know how old the ... A: I'm afraid I don't have good news for you. Your panel is Brinks Home Security (BHS#. Brinks has ... | |
| Westar Security System | 10/10/2011 |
| Q: I have a 12 yr old Westar Security systme (home) It is blinking trouble. How do I reset and how can ... A: and thanks for your question. Most Westar panels were manufactured by a company called DSC, and ... | |
| access codes | 10/8/2011 |
| Q: bought this house a year ago. need code to use the key pad for my own use. don't know how old the ... A: there are a lot of different systems out there, and they don't all work the same way... can you tell ... | |
| fa215 batteries | 10/6/2011 |
| Q: Dave, we have a fa215 keypad on our security system and need to replace the battery. It is a 12 ... A: and thanks for your question. Battery replacement is pretty easy... here's an excerpt from an ... | |
| American ranger pc1555 | 10/2/2011 |
| Q: Dave I have an American Ranger pc1555 with LED keypad The battery is about 4 years old. The ... A: I doubt it's a battery issue. The battery is supervised separately, and you'd have the system ... | |
| American ranger pc1555 | 10/2/2011 |
| Q: Dave I have an American Ranger pc1555 with LED keypad The battery is about 4 years old. The ... A: and thanks for your question. What you describe is a "swinger" -- a connection that intermittently ... | |
| key fob | 9/25/2011 |
| Q: I need to purchase new key fobs for my powermax system by visonic. Do these have to be programmed to ... A: and thanks for your question. I've never worked with Visonic equipment, but if they adhere to ... | |
| norton fire alarm | 9/24/2011 |
| Q: Our house was purchased in 2003 and came with an installed Norton AC8W fire alarm hooked up to the ... A: and thanks for writing. Smoke detectors have a useful life expectancy of about ten years. As they ... | |
| Home Security | 9/24/2011 |
| Q: We have just moved into a townhouse and I would like to upgrade the security. I'm considering four ... A: and thanks for your question. Given your upgrades, here's what I suggest. First, focus on the ... | |
| ZONE TRIGGERS CHIME INTERMITTENTLY | 9/10/2011 |
| Q: I HAVE A RANGER AMERICAN INSTALLATION OF A DSC PC1555 alarm. When the LED keypad is set to "Chime" ... A: and thanks for writing. There are a lot of variables here, but I'll give you a generic procedure to ... | |
| System Light | 9/3/2011 |
| Q: On DSC 1555, the system light stays on and when I press *2 it fails to display "ANY" trouble code. ... A: and thanks for your question. First, I don't think you have a battery problem, as that is (as you ... | |
| Home Alarm system beeping | 9/2/2011 |
| Q: I recently purchased a new property which has a security alarm. I wanted to try and change the ... A: and thanks for writing. I'm going to have to make a guess here, since I don't know the make or ... | |
| Trouble light on the PC 1500 Alarm system | 9/1/2011 |
| Q: We have an American Ranger PC1500 alarm system. The other evening it started to beep and the trouble ... A: Good morning Paul, and thanks for your question. The PC 1500 has a bit of a built-in diagnostic ... | |
| FBI alarms | 8/20/2011 |
| Q: I own a home with a FBI alarm installation model XL-1. I had rented the home for a couple of years ... A: and thanks for your question. You know, I'm not sure that the FBII XL-1 has a "chime" feature ... | |
| magnum alert 1008 | 8/18/2011 |
| Q: I had a motion sensor that was blinking very fast. I had this happen one time before and I ... A: and thanks for your question. This could be really easy, or really bad. Since the control seems to ... | |
| fbii xl-1 | 8/14/2011 |
| Q: my alarm system was installed 3 yrs ago second hand. Over the past two weeks ac/lb was flashing then ... A: and thanks for your question. The FBII XL-1 dates back to the early 1990's, and I don't have an ... | |
| alarm sounded | 8/11/2011 |
| Q: Our alarm sounded around 3 in the morning. It went off very briefly, stopped and then a few minutes ... A: and thanks for writing. Most smoke alarm problems are related to the units not being cleaned. ... | |
| DSC pc1550 alarm battery | 8/5/2011 |
| Q: A few nights ago, our alarm started beeping in the middle of the night about every 10 seconds. I ... A: and thanks for your question. You can safely use a larger capacity (Ah) battery in your alarm ... | |
| DSC 1500 home alarm | 7/1/2011 |
| Q: We had low battery for some time. Got around to replacing the battery after the keyboard went ... A: and thanks for writing. There's no code for this, as this seems to be a hardware issue. Try this: ... | |
| New house existing alarm system | 6/30/2011 |
| Q: I just bought a new house that was three years old. It has as First Alert system with a FA215 on ... A: and thanks for writing. Most of the time, the panel can be "defaulted" back to its factory-new ... | |
| one unit working | 6/27/2011 |
| Q: We had a power outage last week and when the power was restored, the alarm system began beeping and ... A: Sorry for the delay in getting back to you! It's hard to say from here, but there may be an ... | |
| first alert model fa145c home alarm system | 6/25/2011 |
| Q: I have an old first alert security system. Never had a problem until last week. We lost power. When ... A: I'm still not positive on the ID of your panel, but please see here: ... | |
| first alert model fa145c home alarm system | 6/23/2011 |
| Q: I have an old first alert security system. Never had a problem until last week. We lost power. When ... A: James. I didn't mean to over-simplify my recommendations in the previous post -- but I can't know ... | |
| DSC3000 - Killing the Chirp when no telephone line detected | 6/23/2011 |
| Q: I have a DSC PC3000. I have LCD 600 Security Stations for my keypads. I currently do not have ... A: .. I can't tell with certainty from your reply whether you do or do not have the Installer's ... | |
| DSC3000 - Killing the Chirp when no telephone line detected | 6/22/2011 |
| Q: I have a DSC PC3000. I have LCD 600 Security Stations for my keypads. I currently do not have ... A: and thanks for your question. Do you have the Installer's code for the system? If you do, then I ... | |
| first alert model fa145c home alarm system | 6/21/2011 |
| Q: I have an old first alert security system. Never had a problem until last week. We lost power. When ... A: and thanks for writing. There are only a few things to verify... and you've already done the right ... | |
| FBI Legend Series 100 | 6/21/2011 |
| Q: Dave, we have a FBI Legend Series 100 security system that was installed in the house in 1992. We ... A: and thanks for your question. It's usually possible to resurrect old systems that have been ... | |
| "open ckt" on the display, can't clear | 6/16/2011 |
| Q: We had a power outage last week and when the power was restored, the alarm system began beeping and ... A: and thanks for your question. With the power outage, it looks like your keypad address was lost. ... | |
| dsc pc 1555mx alarm system | 6/14/2011 |
| Q: Keypad beeped so we thought it was the battery since its never been changed in 7 yrs. Put new ... A: and thanks for your question. There's a procedure for your panel to determine the cause of the ... | |
| door chime stop working after power outage | 6/9/2011 |
| Q: Good evening, I have the FBI XL-2 model system. Recently we experience a power outage and had to ... A: and thanks for your question. Yes, it's very common that older batteries fail during extended power ... | |
| magnum 850 problrm after power outage | 6/6/2011 |
| Q: I have a magnum 850 witch is 22 years old, we had a power outage of 9 hours , now the 8 on the key ... A: and thanks for the follow-up. I'm glad you have a meter; I didn't know that before. The AC voltage ... | |
| magnum 850 problrm after power outage | 6/5/2011 |
| Q: I have a magnum 850 witch is 22 years old, we had a power outage of 9 hours , now the 8 on the key ... A: In older alarm systems, the control is powered by the battery, with the AC transformer keeping the ... | |
| magnum 850 problrm after power outage | 6/5/2011 |
| Q: I have a magnum 850 witch is 22 years old, we had a power outage of 9 hours , now the 8 on the key ... A: and thanks for your question. If the standby battery is old -- 5 years or older -- it has probably ... | |
| home security | 6/4/2011 |
| Q: Dave, I have a older alarm system by Eico electromic intrument co model Fc-100 I installed several ... A: and thanks for your question. There's no way that I see to connect wireless devices to your FC-100. ... | |
| FBI XL2 home security system | 6/1/2011 |
| Q: I recently replaced my front door. When the door was removed (and temporarily replaced with ... A: and thanks for writing. It would be very unusual for your front door not to be protected for two ... | |
| moving detector instalation | 5/28/2011 |
| Q: Hey! I tried to move one of my detectors from a place to another but when i plugged everything back ... A: and thanks for writing. If all you did was relocate a detector, you probably short-circuited the ... | |
| magnum alert 800 | 5/26/2011 |
| Q: my alarm system is over 25 yrs old Recently when setting the alarm it sounds the bypass tone that ... A: Karen. Well, the battery is certainly dead if it won't support the system when you unplug the ... | |
| FA147C trouble codes | 5/25/2011 |
| Q: I recently purchased a home which already had a First Alert (FA147C) wired in, no manual or alarm ... A: I'd say it'd be an uphill battle to reprogram that one yourself. The 147c was manufactured by ADEMCO ... | |
| FA147C trouble codes | 5/24/2011 |
| Q: I recently purchased a home which already had a First Alert (FA147C) wired in, no manual or alarm ... A: and thanks for writing. The Dl code means the system is disabled. I take it that when you ... | |
| magnum alert 800 | 5/24/2011 |
| Q: my alarm system is over 25 yrs old Recently when setting the alarm it sounds the bypass tone that ... A: and thanks for writing. With a system that old, it could be an issue with the keypad. I'd try to ... | |
| Reset Ademco Vista20se | 5/23/2011 |
| Q: Dave, I have now had two separate smoke alarm detections with my system in the last few months, and ... A: Randy. Here's an excerpt from an article I wrote on the topic: At any office supply store, buy a ... | |
| Reset Ademco Vista20se | 5/22/2011 |
| Q: Dave, I have now had two separate smoke alarm detections with my system in the last few months, and ... A: and thanks for writing. Fire alarms are held in memory on the Vista 20se. When an alarm occurs, ... | |
| wiring on smoke alarms | 5/21/2011 |
| Q: I have had a similar problem to Geoff whom you replied to on 6/10/2006. Interconnected smoke and ... A: and thanks for your question. Although I'm in the United States and the color codes for electrical ... | |
| fire and co2 alarms | 5/19/2011 |
| Q: both alarms went of fire and co2 alarms we called the fire department . they came. found nothing ... A: Yes there is... here's the information: ... | |
| fire and co2 alarms | 5/19/2011 |
| Q: both alarms went of fire and co2 alarms we called the fire department . they came. found nothing ... A: and thanks for your question. Normally I don't recommend specific brands, but given the ... | |
| Home Alarm System | 5/16/2011 |
| Q: The shock sensor that is attached to our kitchen skylite became unglued after 15 years . It is ... A: and thanks for your question. On original installations where shock sensors are mounted on flat ... | |
| First Alert FA110C Security System | 5/15/2011 |
| Q: I moved a keypad a door conteact and a motin detector. Now I get a green light and ready indication ... A: Since none of the protective zones are causing the control to annunciate an alarm, this is starting ... | |
| First Alert FA110C Security System | 5/14/2011 |
| Q: I moved a keypad a door conteact and a motin detector. Now I get a green light and ready indication ... A: and thanks for your message. I'm puzzled by the fact that the door apparently operates the chime ... | |
| security alarm beeping (Cont.) | 5/11/2011 |
| Q: Dave, About a year ago you answered Elena's question about an alarm that continues to beep after ... A: and thanks for your question, Since you're disabling the system, there's no harm in disconnecting ... | |
| DSC Power 832 Gen sys trouble | 5/4/2011 |
| Q: I have DSC 832 panel with PC510 for last 10 years. I have also PC5921 intercom system. I have had ... A: Yes, you may be wrong -- but on the other hand you may be right. The intercom system works through ... | |
| Smoke alarm batteries | 5/1/2011 |
| Q: I have a Lifesaver Ionization Smoke Alarm model 1275. I went to replace the batteries and it still ... A: and thanks for your question. In many cases, any household 9-volt battery will do. However, when a ... | |
| Emergency Network EN1550 system keypad replacement | 4/30/2011 |
| Q: I have an Emergency Network EN1550 alarm system in the house. The original keypad still works, but ... A: and thanks for your question. Your panel is actually manufactured by DSC, and just labeled for ... | |
| FBI XL-31 troubles | 4/26/2011 |
| Q: I installed my FBI XL-31 about 7 years ago when we built our house. We never got it working right. I ... A: Good deal, and thanks for the kind words. I'm still curious about the chime not working on two zones ... | |
| FBI XL-31 troubles | 4/25/2011 |
| Q: I installed my FBI XL-31 about 7 years ago when we built our house. We never got it working right. I ... A: Glad you were able to clear the troubles! On the chime issue, your description matches what I would ... | |
| FBI XL-31 troubles | 4/25/2011 |
| Q: I installed my FBI XL-31 about 7 years ago when we built our house. We never got it working right. I ... A: and thanks for writing. Both troubles have the same root cause. The Phone Failure is because the ... | |
| wireless glass break detector compatible with First Alert FA215 | 4/15/2011 |
| Q: Can you help? What kind of wireless glass break detector is compatible with a First Alert ... A: and thanks for writing. I can't give a direct answer because I don't know enough about the system ... | |
| First Alert FA260 | 4/14/2011 |
| Q: I've been searching high and low on the internet but can not locatge a user manual for this alarm ... A: and thanks for your question. The FA 260 is the keypad; the instructions for using your system (of ... | |
| ADT Safewatch Plus RF | 4/11/2011 |
| Q: During online search for information on this unit (Safewatch Plus RF), stumbled across this site and ... A: Most panels can be returned to their factory-new state by defaulting the programming. The ITI 2000 ... | |
| ADT Safewatch Plus RF | 4/11/2011 |
| Q: During online search for information on this unit (Safewatch Plus RF), stumbled across this site and ... A: and thanks for writing. "Safewatch" is a "branding name" for ADT; their controls are manufactered ... | |
| DSC PC1555RKZ Alarm system | 4/9/2011 |
| Q: Purchased a house with this alarm system. Had a power outage and the alarm system now is going off ... A: There are two steps to shutting the system down, because there are two sources of power. First, ... | |
| DSC832 Master Code | 4/7/2011 |
| Q: Dave: I have a DSC 832 and was told by the former owner what the master code was (the default ... A: and thanks for writing. Yes, you can reset the installer's code to 1234 (the factory default#, but ... | |
| PC1500/PC1550 | 4/6/2011 |
| Q: Our house has this system installed (hardwired) in 1997. A few days ago, two trouble lights came up: ... A: and thanks for your question. Alarm transformers are typically designed to plug into a standard ... | |
| fire alarm panel trouble | 4/6/2011 |
| Q: good day dave, im alex at industry innovations LLc located at Dammam saudi arabia, i want to ask a ... A: and thanks for writing. I'm not going to be of great help here, but perhaps we can make some ... | |
| low battery, alarm chirping on ADT system | 4/5/2011 |
| Q: I recently purchased a home that had been "flipped"..and has an ADT alarm system installed. We are ... A: and thanks for writing. No problem! You can easily disable the system. You'll need to remove all ... | |
| XR100 Security Command Keypad | 3/15/2011 |
| Q: We have a Model XR100 (DMP Manufactured), using the programing guide LT-0896 1.04, connected to a ... A: and thanks for writing. I'm not going to be of much help here, but let's see what we can do. ... | |
| Firex smoke alarm & Kidde Firex Smoke and CO alarm compatablity | 3/15/2011 |
| Q: I' remodeling and the building inspector requires a combo smoke & CO detector. I have 7 hardwired ... A: and thanks for writing. This is a bit of a tough issue right now, since Kidde acquired Firex and is ... | |
| ADT PC1832 | 3/14/2011 |
| Q: I bought a house with a adt alarm and the old owners did not give me the master code. I do however ... A: .. look at page 9 in the installation guide you downloaded. It gives you the procedure for getting ... | |
| ADT PC1832 | 3/14/2011 |
| Q: I bought a house with a adt alarm and the old owners did not give me the master code. I do however ... A: and thanks for writing. With the Installer's Code, you're in luck. First, go here and download the ... | |
| dsc pc1500/1550 malfunction | 3/12/2011 |
| Q: My battery recently went dead and I I took a few weeks to replace it,in the mean time yesterday we ... A: and thanks for writing. In addition to the trouble light, the *2 command should cause one of the ... | |
| Smoke Alarm (follow up) | 3/10/2011 |
| Q: I have looked through the questions from other people and haven't found my situation so I'm hoping ... A: Model FADC isn't compatible to be hooked up to a security system, so the smoke detectors, while ... | |
| Smoke Alarm | 3/9/2011 |
| Q: I have looked through the questions from other people and haven't found my situation so I'm hoping ... A: and thanks for your question. The first think I'd like to ascertain is whether your smoke detectors ... | |
| NAPCO Class 2 Transformer | 3/7/2011 |
| Q: Dave: i read with great interest the information exchange you had with Alina starting on 2/19/10 ... A: and thanks for writing. Yes, the transformer replacement in the previous post would be fine. But ... | |
| radio shack model 49- 0485 manufacture safe house | 3/5/2011 |
| Q: Dave, Installed new battery as you suggested. The new battery worked. Now the Panic Zone 8 LED light ... A: .. Look at the hookup diagram on the inside of the cover of the control. It'll show the circuits, ... | |
| radio shack model 49- 0485 manufacture safe house | 3/3/2011 |
| Q: I cannot arm the system. I have followed the manual very carefully. The "E" buttons sound the siren ... A: and thanks for writing. It appears you have two separate issues. The first is the battery, and ... | |
| Alarm chirping | 3/1/2011 |
| Q: I have a Paradox alarm, however I do not know the installer as it was put in by a previous owner. ... A: Gillian. Let's see if we can figure this out... First, I'm assuming that you were able to restore ... | |
| Alarm chirping | 3/1/2011 |
| Q: I have a Paradox alarm, however I do not know the installer as it was put in by a previous owner. ... A: Here's a link to the user's manual that shows how to interpret the trouble: ... | |
| outdoor security cameras | 2/28/2011 |
| Q: I have had outdoor security cameras and they just don't do the job. They weren't very expensive so I ... A: and thanks for writing. Yes, it's hard to get a useful solution that's inexpensive and does the ... | |
| Surveillance System | 2/27/2011 |
| Q: I see that you help with alarm systems. I wasn't sure if you could help with this, though I saw ... A: and thanks for writing. You've done a lot of research, and found some reasonably priced equipment. ... | |
| First Alert security system FA260 | 2/25/2011 |
| Q: System is not monitored. System would beep/chirp when a door/sliding glass door would be opened. ... A: and thanks for writing. That's the "chime" feature for your system. If you look at your keypad, ... | |
| alarm sistems | 2/18/2011 |
| Q: before of any thing , thanks for your time I really appreciate. Now I totally confuse about to which ... A: and thanks for your question. It's difficult to pick one provider over another; many times the ... | |
| Security system smoke detector replacement | 2/16/2011 |
| Q: I have a DSC PC2550 security system with System Sensor 4 wire Mod# 2001LWRI smoke detectors that ... A: and thanks for writing. I'm guessing the RRS-MOD relay is giving you trouble. Please download this ... | |
| dsc vs ge | 2/16/2011 |
| Q: Dave, I'm trying to decide between two systems for a hybrid alarm system for my house and shop. ... A: and thanks for writing. I'd be more inclined to go with the reliability of the provider rather than ... | |
| Aging system: what should I replace? | 2/14/2011 |
| Q: We bought a house recently in which the security system was installed by the original builder in ... A: and thanks for your question. Your system is about 23 years old. So what ages? Well, for sure ... | |
| FireX Model 120-1182 (2005 Installation) | 2/13/2011 |
| Q: Beth asked a question, you responded saying "you do not have a replacement" for that alarm system. ... A: and thanks for writing. It's my understanding from research that the 120-1182 is model FADC. ... | |
| Smoke Detectors on FBII XL31 | 2/11/2011 |
| Q: Dave, I am helping some friends who moved in to a home with an XL31 panel. The security system was ... A: and thanks for your question. I've actually not programmed the FBII line, but if I had to hazard a ... | |
| MPC-32D | 2/10/2011 |
| Q: We are discontinuing our monitoring, but still want the house armed. We do not want the devise to ... A: and thanks for writing. You would need to have the control programmed as a Local System, meaning ... | |
| Alarm system phone connection. | 2/9/2011 |
| Q: Our alarm system is the DSC PC3000. It is monitored and connects to the monitoring company via our ... A: and thanks for your question. I think the key question here is WHY your system isn't able to make a ... | |
| Security pro 4000 system | 2/8/2011 |
| Q: I have the above security system. It had a message saying battery needed to be replaced. We have ... A: and thanks for writing. I've had questions on the Security Pro 4000 before, but have never worked ... | |
| battery replacement | 2/4/2011 |
| Q: Where is the best place to buy a replacement battery for our FBI XL-2T system? Thanks! A: and thanks for your question. I don't endorse any vendors, so telling you the BEST place to get a ... | |
| First Alert/BRK 1920b Smoke Detectors | 2/3/2011 |
| Q: We are experiencing problems with our First Alert model 1920b detectors. They are on a hardwired ... A: It sounds like you're doing the right things. Let's try resetting everything to see if that solves ... | |
| FBii XL31 | 2/2/2011 |
| Q: We have a FBii XL31 alarm system. Our alarm went off saying, "low battery." We replaced the ... A: and thanks for your question. There are a few things that can be going on, and some of these you ... | |
| First Alert/BRK 1920b Smoke Detectors | 2/2/2011 |
| Q: We are experiencing problems with our First Alert model 1920b detectors. They are on a hardwired ... A: and thanks for writing. The flashing green LED (on for 2 seconds, then off for 2 seconds) is the ... | |
| XL2T FBII | 2/1/2011 |
| Q: Last night i heard the box beep several times then it stopped. I went to set it later on and i enter ... A: and thanks for writing. You may be right about the battery. Here's a link to the User's manual for ... | |
| alarm delay | 2/1/2011 |
| Q: I need to change the delay time between the arm time ,pressing the command 1 ,and when the alarm ... A: and thanks for your question. Alarm panels of that era (yours dates back to the late 1980's)often ... | |
| FBII xl31 | 1/31/2011 |
| Q: I have an FBII XL31 and & xk7lc key pads... I've been getting 6 beeps once or twice a day Ive ... A: Debbie, if the alarm company sent a technician to troubleshoot the system, then I'd be inclined to ... | |
| high pitch squeal. how to detect source | 1/30/2011 |
| Q: I can't find the source of high pitch whistle/squeal sound that keeps us up at night. be patient ... A: I have no experience where wireless transmitters have created any audible noise of any kind. If you ... | |
| high pitch squeal. how to detect source | 1/30/2011 |
| Q: I can't find the source of high pitch whistle/squeal sound that keeps us up at night. be patient ... A: and thanks for writing. My expertise is alarm systems. If you have one, please follow these steps ... | |
| Monitoring myself | 1/30/2011 |
| Q: I have a hard wired system and security company monitoring. The system is fine but the monitoring ... A: and thanks for your question. Yes, most every alarm system can be configured to call a person's ... | |
| Alarm system | 1/28/2011 |
| Q: We have a omegalarm D6112 alarm system. Every day at around 3:30pm it start beeping. We turn it ... A: and thanks for writing. It sounds like you have a system trouble that needs to be tended to. Here's ... | |
| Morse mpc-32D | 1/27/2011 |
| Q: I just purchased a home with a Morse mpc-32D alarm system installed. However the guy I purchased ... A: and thanks for writing. Yeah, your panel is upwards of twenty years old, and finding the ... | |
| Keypad replacement | 1/25/2011 |
| Q: My alarm system was installed in 1993 by Ranger American. It is a DCS 1500 system. I am trying to ... A: and thanks for your question. Here's a link to an online vendor that can help: ... | |
| adt | 1/25/2011 |
| Q: saw ur help on an online forum. wondering if u could help me. i also have a adt safewatch pro 2000 ... A: and thanks for writing. There's not much you can do besides replace the keypad; I don't know of any ... | |
| Alarm / Key Pad Keeps Beeping | 1/23/2011 |
| Q: I have a Ranger American system in the home I bought back in 2004. Occasionally (ie phone line ... A: Ah... the plot thickens... The uncontrollable "chiming" would be indicative of what's called a ... | |
| Alarm / Key Pad Keeps Beeping | 1/23/2011 |
| Q: I have a Ranger American system in the home I bought back in 2004. Occasionally (ie phone line ... A: Well, it could be a faulty connection, but please understand that the zone indicator lights on the ... | |
| Alarm / Key Pad Keeps Beeping | 1/23/2011 |
| Q: I have a Ranger American system in the home I bought back in 2004. Occasionally (ie phone line ... A: Hell David, and thanks for writing. It may in fact be a bad battery, and it's no problem to get a ... | |
| FBII XL2 | 1/22/2011 |
| Q: I have an FBII XL2 alarm and the AC light and bleep associated with this keeps going off. In ... A: and thanks for writing. From your report, I'm assuming that you measured the battery with the AC ... | |
| Paradox security system | 1/21/2011 |
| Q: I bought a home with a paradox magellan mg32lcd security system. The home was empty and I bought ... A: and thanks for writing. There's usually a way to reset an alarm control back to its factory ... | |
| keypad chirping | 1/20/2011 |
| Q: I live in Panama and had a local guy install a DSC security system. He has since disappeared from ... A: Sharon. For the zones that are faulted, you'll have to discover why they're faulted and then ... | |
| moose z1100 | 1/20/2011 |
| Q: have 2 keypads. want to replace one. after replacing does the new keypad to be reprogramed. thank ... A: and thanks for your question. The programming information is not stored in the keypads; it's stored ... | |
| keypad chirping | 1/18/2011 |
| Q: I live in Panama and had a local guy install a DSC security system. He has since disappeared from ... A: Sharon. The Zone Fault information just refers to open zones on the system, and does not reflect ... | |
| keypad chirping | 1/18/2011 |
| Q: I live in Panama and had a local guy install a DSC security system. He has since disappeared from ... A: and thanks for your question... and greetings to Panama; my wife and I visited there on vacation ... | |
| Ameritech Security Link | 1/16/2011 |
| Q: We moved into a house with a expensive security system. However the book that was left behind is ... A: and thanks for your question. In general there are two manuals for each system; the User's Manual ... | |
| FBII xl31 | 1/16/2011 |
| Q: I have an FBII XL31 and & xk7lc key pads... I've been getting 6 beeps once or twice a day Ive ... A: and thanks for your question. I didn't recognize that symptom in the XL 31 control, so I did some ... | |
| how to upgrade motion detector | 1/14/2011 |
| Q: I have the NAPCO GEM-P800 security system. the motion detector is terrible!I have one and it is in ... A: No problem, Peter. The issue isn't the system; it's just the detector. Here's an example of a basic ... | |
| replacement keypad for dcs pc1500RK | 1/13/2011 |
| Q: Would you be able to give me the name of a replacement keypad that would be compatible to the dcs ... A: and thanks for writing. Have you tried here: ... | |
| dsc pc1500/1550 | 1/12/2011 |
| Q: I have a chirping from the alarm control panel. I have changed the battery (checked the voltage of ... A: and thanks for writing. I have to admit -- you have me on this one. Seems like you've covered all ... | |
| Power Outage causing Security Alarm to beep constantly | 1/11/2011 |
| Q: During a 3.5 power outage, our security alarm kept beeping (2 key pads) every 1 - 2 minutes during ... A: Ann. If you'd like to try replacing the battery, here's an article I wrote on the subject. Please ... | |
| dsc pc2550 | 1/11/2011 |
| Q: the unit is showing trouble with battery. i purchased new battery and installed over two weeks ago ... A: Just a few things to check... First, are the connectors fot the battery wires clean and tight ... | |
| Power Outage causing Security Alarm to beep constantly | 1/10/2011 |
| Q: During a 3.5 power outage, our security alarm kept beeping (2 key pads) every 1 - 2 minutes during ... A: and thanks for writing. The 60-820 is the model number of the keypad which can be used with several ... | |
| BRK 4919 | 1/9/2011 |
| Q: Dave Our home is 10 years old installed with BRK 4919. In the living room, the sensor beeps every ... A: and thanks for writing. There are two things to consider. First, the estimated useful life of ... | |
| motion detector GEM-P800 | 1/7/2011 |
| Q: The system i have is made by NAPCO(GEM-P800).After having the system for 6 years i decided to try ... A: and thanks for writing. NAPCO systems can be armed two ways; the first is to arm all of the ... | |
| trouble light low system battery | 1/7/2011 |
| Q: I got a low system battery trouble light. I took out the old battery and installed a new one about a ... A: and thanks for writing. When a system battery is replaced, and it reaches its normal charge, the ... | |
| First Alert Professional FA215 | 1/6/2011 |
| Q: Greetings Dave, I have been living in my home for 2yrs now and never subscribed to the alarm ... A: and thanks for your question. You didn't include the make and model of your control, but your ... | |
| Keypad Beeping | 1/5/2011 |
| Q: I bought a house with a Protection One alarm system installed in it. I have not set up services for ... A: and thanks for your question. Protection One alarm controls were manufactured by ADEMCO as a ... | |
| Ranger American PC155RKZ | 1/4/2011 |
| Q: Can you give me the link for the instruction manual for the above mentioned security system? We ... A: and thanks for your question. The number you referenced is actually just the keypad, and it can be ... | |
| dsc power series 832 how to clear trouble light | 1/3/2011 |
| Q: i got a trouble light on and chirping and scrolled menu to find battery low on my motion sensor in ... A: and thanks for your question. On the DSC 832, the trouble light is supposed to go off as soon as ... | |
| alarm system fault | 1/2/2011 |
| Q: I'm researching a system fault on a PC1555 also. I found your link to the user guide below, but ... A: and thanks for writing. Sorry you had trouble with the hyperlink; I don't know what the trouble is. ... | |
| Battery Location | 1/2/2011 |
| Q: I have a wireless security system. The Keypad indicates one of my transmitters has a low battery. ... A: and thanks for your question. I've not seen that model detector, and can't locate a manual online, ... | |
| Key Pad | 1/1/2011 |
| Q: Dave: I have a First Alert Professional FA260 system in my home and I have a problem with the pad ... A: and thanks for writing. First Alert equipment is actually manufactured by Ademco/Honeywell. I ... | |
| DSC power 832(LED model) No System lights (Armed/Ready/Trouble) are on | 12/31/2010 |
| Q: Good day Dave I have spent hours reading through manuals on what the problem may be with all 3 ... A: .. please try this: Disconnect the AC power from the control, then unplug the battery and wait a ... | |
| Norton Tr8w | 12/30/2010 |
| Q: I have an old house with a Norton TR8W smoke alarm which beeps for no reason all night and since ... A: and thanks for writing. Smoke detectors have a useful life of about ten years, after which they ... | |
| DSC 1550 | 12/29/2010 |
| Q: Today I decided to get the house alarm working in a house. I bought a new battery and it will run ... A: and thanks for your question. On the 1550, there is a fuse to protect the control from battery from ... | |
| BHS300A with standard keyboard | 12/28/2010 |
| Q: Happy Holiday to you and yours. I was reading your answer to Jennifer from back in July 2010 as ... A: Happy holidays to you as well, Tom. The keypads aren't the restricting factor; passwords are stored ... | |
| Lifesaver Fire Alarm. | 12/27/2010 |
| Q: My fire alarms are going off regulary and dont turn off.(no smoke) I have to remove battery to stop ... A: and thanks for your question. False alarms in smoke detectors are usually (but not always) caused ... | |
| Radionics D2112 Communication | 12/24/2010 |
| Q: Assuming no phone/communication line changes, what could cause a Radionics D2112 to stop ... A: .. In terms of equipment failure, it could be the D2112 motherboard. Remember that this particular ... | |
| Radionics D2112 Communication | 12/23/2010 |
| Q: Assuming no phone/communication line changes, what could cause a Radionics D2112 to stop ... A: Ah... now VOIP is a horse of a different color. That ground-start module isn't even in play now; ... | |
| Radionics D2112 Communication | 12/22/2010 |
| Q: Assuming no phone/communication line changes, what could cause a Radionics D2112 to stop ... A: and thanks for writing. The D133 Relay is associated with your panel making outgoing calls. It's a ... | |
| alarm (pc1555rkz) model | 12/22/2010 |
| Q: On my system the system light is on, an it gives short blips an the alarm goes off ,with out any ... A: and thanks for your question. The part number you gave is a keypad that's used on several different ... | |
| ITI Security Pro 4000 | 12/21/2010 |
| Q: My security system, which is not monitored, has begun beeping in the middle of the night. I turn it ... A: and thanks for your question. I'm not familiar with that particular control, and research for the ... | |
| DSC Power832 Security System fault | 12/20/2010 |
| Q: I have a DSC Power832 Security System in my house and I remodeled recently and I had to remove one ... A: Assuming that you have reconnected the wires as they were before, the problem would likely be the ... | |
| Alarm Every Morning @ 6:30 | 12/19/2010 |
| Q: One of my four detectors goes off each morning precisely at 6:30. Kidde Model KN-COSM-1 Combination ... A: and thanks for writing. You didn't mention whether it's a CO alarm or a smoke alarm that's ... | |
| DSC PC1500 SECURITY SYSTEM | 12/16/2010 |
| Q: WHERE IS THE BEST PLACE TO PURCHASE A REPLACEMENT CONTROL BOARD. CHANGED THE BATTERY BUT THE KEYPAD ... A: and thanks for writing. I don't know whether you can get an exact replacement for the 1500, but you ... | |
| How to disable a feature | 12/13/2010 |
| Q: I have an old Morse MDC-16C security system that was installed by the previous owners of my house. ... A: and thanks for writing. You can eliminate the motion sensors by powering them down. It's probably a ... | |
| Slomin security keypad command | 12/10/2010 |
| Q: I am hoping you can help me solve this problem. Our keypad shows blinking E08 plus system trouble ... A: Code E08 means that there is a telephone line failure. This means that the control no longer ... | |
| Looking for Cause of Alarms | 12/10/2010 |
| Q: Dave, I have a small company that does office cleaning. At one of our customers, we've been getting ... A: Yes, that's really not enough information to really dig into it. It's sort of like going to an auto ... | |
| trouble light on dcs832 | 12/9/2010 |
| Q: I have a dcs832 system with a lc5500z keypad. My system is not monitored. I have the installer ... A: .. yeah, the FTC is cause the alarm control is looking for a handshake form the receiving equipment ... | |
| Slomin security keypad command | 12/8/2010 |
| Q: I am hoping you can help me solve this problem. Our keypad shows blinking E08 plus system trouble ... A: and thanks for writing. I really can't answer your question with the available information. Slomin ... | |
| NAPCO Magnum Alert 850 | 12/6/2010 |
| Q: I inadvertantly pressed code 7 - fault find and now my motion detector goes off - How do I get it ... A: Well, as a last resort you could try a hard reboot. To do this, you need to first disconnect the ... | |
| NAPCO Magnum Alert 850 | 12/6/2010 |
| Q: I inadvertantly pressed code 7 - fault find and now my motion detector goes off - How do I get it ... A: and thanks for your question. Press and hold the #9 key until you hear a beep, then release it. ... | |
| Looking for Cause of Alarms | 12/5/2010 |
| Q: Dave, I have a small company that does office cleaning. At one of our customers, we've been getting ... A: and thanks for writing. There's not enough information to answer your question directly. Instead, ... | |
| Battery location | 12/3/2010 |
| Q: I have an XL-2T security system that is about 10 years old. I have a low battery indicator light on ... A: and thanks for your question. The system backup battery is locate in the main control box. This is ... | |
| No status indicator light on Radionics D420 command center | 11/28/2010 |
| Q: I recently awakened our security system that was tucked to sleep several years ago --AC power and ... A: If you want to take a shot at reviving the system, here's what I'd do. First, inspect the ... | |
| Magnum Alert alarm 1008e shut off sound | 11/25/2010 |
| Q: Dave, We have a Magnum Alert Alarm 1008e, unmonitored, installed by the previous owner of our house ... A: and Happy Thanksgiving. If you can't find the transformer, you can interrupt the power from inside ... | |
| Alarm going off same time every day | 11/21/2010 |
| Q: My alarm has for the past 5 days gone off at 6:23 every morning. Yesterday I bought a new battery ... A: and thanks for your question. Before I can form an opinion, some additional information, please... ... | |
| FBII Xl-1 | 11/20/2010 |
| Q: is it possible to find the installation code and installation manual for FBII XL-1. i did the ... A: and thanks for writing. Yeah, it's hard to find manuals for the older systems... I have one for the ... | |
| Home security system | 11/20/2010 |
| Q: I have a First Alert 260 key pad which is showing a low battery signal. I Have my manual, but it ... A: and thanks for your question. Here's an excerpt from an article I wrote on changing alarm ... | |
| Nortron Smoke Alarm model TR8W | 11/18/2010 |
| Q: I have a 25 year old house with a 25 year old smoke alarm (Nortron TR8W.) It is a "wired in" model. ... A: and thanks for writing. I don't of anyone who has a user's manual for a Norton TR8W, so don't feel ... | |
| FBI XL2 problem | 11/15/2010 |
| Q: FBI XL2 system.Power light flashing and tone woke us up in middle of night.Pulled transformer from ... A: I can't really tell what's happening with your system from your description. But given the choice ... | |
| Firex Repalcement | 11/13/2010 |
| Q: Dave, Back on 03/17/2010 you answered a question on replacing a firex 1020. Could you please ... A: and thanks for writing. If you intend to replace all four Firex 1020 detectors with combination ... | |
| Chirping panel and trouble light | 11/7/2010 |
| Q: I have a PC5508Z ranger american power series alarm. Last night it started chirping and the ... A: Okay! At last we know your control model! Here's a link to your model's user manual: ... | |
| DSC PC1500rk keypad failing | 11/7/2010 |
| Q: My DSC PC1500rk alarm keypad is failing (buttons working intermittently). Can't find exact ... A: .. I don't know offhand what the replacement keypad is, but here are links to a couple of vendors ... | |
| Changed 2 carbon monoxides on a adt system.. | 11/6/2010 |
| Q: I replaced the first one fine with no problems, Its when I removed the second one the alarm went off ... A: and thanks for writing. Sounds like the carbon monoxide detectors are powered by the control's ... | |
| DSC PC1555 Alarm | 11/5/2010 |
| Q: I installed a new battery in my box yesterday and the system light is still yellow. When I hit *2, ... A: .. There are a couple of things you can check. First, feel the transformer. If it's warm to the ... | |
| Chirping panel and trouble light | 11/4/2010 |
| Q: I have a PC5508Z ranger american power series alarm. Last night it started chirping and the ... A: Hmmm. The transformer should be connected to the main control panel. Then there should be four ... | |
| DSC PC1555 Alarm | 11/4/2010 |
| Q: I installed a new battery in my box yesterday and the system light is still yellow. When I hit *2, ... A: and thanks for your question. I don't think you have a bad transformer. The transformer keeps the ... | |
| How to disconnect alarm | 11/4/2010 |
| Q: I have a DSC Classic PC1555 installed. I recently discontinued the monitoring service as well as my ... A: and thanks for your question. Most likely the chirping is in response to the control detecting no ... | |
| Chirping panel and trouble light | 11/3/2010 |
| Q: I have a PC5508Z ranger american power series alarm. Last night it started chirping and the ... A: and thanks for your question. Somewhere near your keypad, there's a control panel. This is usually ... | |
| home burglary alarm system | 11/3/2010 |
| Q: I have an old teamgard system and need to find where i can purchase or get repair on one of the ... A: and thanks for writing. There are a few different kinds of sensors that are typically used to ... | |
| DSC Power 832 | 10/31/2010 |
| Q: Motion Detector flashes constantly. The control panel lights up # 8 motion detector. Called company ... A: and thanks for your question. There are many manufacturers of infrared motion detectors, and many ... | |
| FIREX FX1020 keeps chirping | 10/28/2010 |
| Q: My smoke alarm is chirping like it needs new batteries. The type of smoke detector I have does NOT ... A: and thanks for writing. I'm pretty sure that it's not the smoke detector that's chirping. After ... | |
| wiring of the PC1555RKZ LED Keypad unit | 10/26/2010 |
| Q: My alarm system started screaming when I was away and to shut it off my Father-in-Law finally pulled ... A: and thanks for your question. I wasn't able to find an instruction sheet showing the hookup for the ... | |
| alarm system says low battery but battery has been changed twice | 10/25/2010 |
| Q: I have a security system (Securitylink by Ameritech) and it started beeping and telling me "Low ... A: and thanks for writing. When a panel lists a low battery AND a zone number, it's indicative of a ... | |
| BRK 41208 | 10/21/2010 |
| Q: A battery corroded in one of my detectors, and I would like to replace it without doing all of them. ... A: and thanks for your question. The 4120B is discontinued. (The last character in the model number is ... | |
| FBI legend 100 alarm system | 10/19/2010 |
| Q: My system shows that the incoming power is not present. I checked with a meter and indeed I have ... A: and thanks for writing. The only place that you might be able to get a schematic would be the ... | |
| new house with alarm | 10/19/2010 |
| Q: Dave, I just bought a home with an Magnum Alert alarm 8001lkdl. The previous owner never used ... A: and I apologize for not being timely in my response. I think you're out of luck with this one. The ... | |
| XL-2 ORIGINAL USER CODE | 10/16/2010 |
| Q: I don't know what it is and I need to set a new alerm code. Thanx. A: and thanks for writing. The system's default code -- the one that came with the panel when it was ... | |
| Security System Access | 10/15/2010 |
| Q: I'm not sure if this is a question you can answer, but I'll give it a shot. My wife and I have ... A: and thanks for your question. I can't speak for ADT's policies, but having managed a few monitoring ... | |
| fbii xl2 ac/lb keeps beeping! | 10/12/2010 |
| Q: I have read online that this intermittant beeping is probbly because of a faulty battery, but how ... A: and thanks for writing. On your keypad, a low battery is indicated by the AC/LO BAT light pulsing. ... | |
| Ademco tem replace motion detector | 10/12/2010 |
| Q: I have an old model ademco home security system. I have removed 3 wired motion detectors while home ... A: and thanks for writing. You can use the "end-of-line" resistor to bypass those zones without having ... | |
| FA 260 First Alert | 10/10/2010 |
| Q: How do I power down turn off or disconnect? A: and thanks for your question. To power down your system, locate the main control panel and open it. ... | |
| wired fire detectors | 10/9/2010 |
| Q: We have a number of fire detectors (BRK 41208) in our condo. They condo and detectors are about 10 ... A: and thanks for your questions. Many manufacturers state that the useful life of a smoke detector is ... | |
| iti security pro 4000 | 10/9/2010 |
| Q: We have a iti security pro 4000 wireless system. The service tech advises that memory chip in master ... A: and thanks for writing. This ITI line is one for which I've never been able to find manuals for. ... | |
| FA215 | 10/2/2010 |
| Q: I changed the battery of the system after the battery sign appeared. After which, the system says ... A: and thanks for writing. Changing the battery should not have had an effect on the operation of the ... | |
| DSC power 832(LED model) trouble light is on | 10/1/2010 |
| Q: After 5-hr electricity power down, alarm system "trouble" light is always on with 2 beeps every 10 ... A: To change system programming, you'll need the Installer's Password. Now the default password is ... | |
| DSC power 832(LED model) trouble light is on | 10/1/2010 |
| Q: After 5-hr electricity power down, alarm system "trouble" light is always on with 2 beeps every 10 ... A: and thanks for writing. Light #4 indicates a failure of the control to communicate with the ... | |
| radionics alarm system | 9/27/2010 |
| Q: I just bought a house that has a 8 year old radionics system. the old owner did not give me the ... A: and thanks for your question. Most alarm panels can be returned to their factory-new state, ... | |
| Safewatch Pro 2000 Wireless Montion Sensor | 9/26/2010 |
| Q: I didn't sign up for ADT's monitoring service. I do like that the system chimes when doors/windows ... A: You got the model number right on the PIR, but I wasn't able to find the installation manual for it ... | |
| Safewatch Pro 2000 Wireless Montion Sensor | 9/26/2010 |
| Q: I didn't sign up for ADT's monitoring service. I do like that the system chimes when doors/windows ... A: and thanks for writing. I'd think it's either power or the tamper.Does the unit blink when you walk ... | |
| en1550 secutity | 9/25/2010 |
| Q: I had stand alone EN1550 (no monitor station) I armed every day one morning I disarmed but system ... A: and thanks for writing. Carefully check the keypad to see if any of the buttons are stuck down. ... | |
| firex120-1072c smoke detector chirping | 9/22/2010 |
| Q: My smoke detector was chirping so i changed the battery. It continued to chirp. I silenced it and it ... A: Since you've replaced the battery and reset the detector by removing all power and holding the test ... | |
| Add Auto Dialer to PC5010 DSC 832 Security System | 9/21/2010 |
| Q: Because of budget constraints, we have had to discontinue the monthly monitoring of our system. ... A: and thanks for writing. A couple of questions... first, when you got Comcast, did you change the ... | |
| Brinks Keypad commands | 9/20/2010 |
| Q: My contract has since expired and i choose to cancel the monitoring from them. Prior to doing so i ... A: No, Brinks has, like I said, proprietary firmware built into the panel. Without their installer ... | |
| Ranger American PC1555RKZ Pad | 9/20/2010 |
| Q: We had a power failure and the system start a periodic beeping. I press *2 which in the past ... A: and thanks for writing. There’s no easy shortcut to “resetting” user codes when the original codes ... | |
| Brinks Keypad commands | 9/18/2010 |
| Q: My contract has since expired and i choose to cancel the monitoring from them. Prior to doing so i ... A: Hey there... did you try some local companies? How'd you make out? Dave | |
| Brinks Keypad commands | 9/18/2010 |
| Q: My contract has since expired and i choose to cancel the monitoring from them. Prior to doing so i ... A: and thanks for writing. First, the CP trouble stands for "Communications Problem," meaning that the ... | |
| Questions | 9/7/2010 |
| Q: Our house has a DSC Power 832 security system and a question I have is when we have it set on the ... A: and thanks for your question. The Power 832 goes into stay mode only if the alarm is turned on and ... | |
| Replace smoke and heat detectors | 8/31/2010 |
| Q: Dave I have an Ademco Vista-20SE. I bought my home about a year ago with this system already in ... A: Any 12-volt, 4-wire smoke detector should do fine; brand name isn't particularly important either, ... | |
| Z1100 Keypad | 8/31/2010 |
| Q: We recently had a lightning strike which fried one of my keypads. The Security Company says I need ... A: and thanks for writing. Your equipment dates back to the mid-90's, and it is hard to find ... | |
| dsc home security system | 8/28/2010 |
| Q: My system was installed by previous homeowner so I do not have a master code. I used the chime ... A: Ah... my mistake. On the early DSC panels, the master code is required to activate the Chime ... | |
| false alarm on main hardwired unit - 2 nights now | 8/28/2010 |
| Q: We live in an apt. building & main hardwired unit goes off with a series of 4-6 loud beeps ONLY in ... A: A lot depends on the make and model of the detector, its age, and whether it's interconnected with ... | |
| dsc home security system | 8/28/2010 |
| Q: My system was installed by previous homeowner so I do not have a master code. I used the chime ... A: and thanks for writing. On DSC panels, the Chime Feature is toggled on or off by pressing *6 on the ... | |
| False Alarm | 8/26/2010 |
| Q: We currently own a Napco Magnum Alert 2600 with two RP2000LCD keypads. The alarm system was ... A: Okay, let's check a few things... if you trip the panic alarm from the keypad by using a code or ... | |
| Omegalarm D6112 activates daily | 8/26/2010 |
| Q: The alarm sounds daily around 6 PM. We stop it by pressing Command 4 every time. Do you think ... A: The transformer is generally plugged into a wall out that's powered 24 hours a day (unswitched), and ... | |
| Omegalarm D6112 activates daily | 8/26/2010 |
| Q: The alarm sounds daily around 6 PM. We stop it by pressing Command 4 every time. Do you think ... A: and thanks for writing. No, I don't think the battery is at issue here; you'd get more warnings ... | |
| False Alarm | 8/26/2010 |
| Q: We currently own a Napco Magnum Alert 2600 with two RP2000LCD keypads. The alarm system was ... A: and thanks for writing. Alarm systems, under some circumstances, properly go off, even when not ... | |
| Lifesaver 1275 chirping | 8/25/2010 |
| Q: I recently bought a house that had Lifesaver 1275 smoke alarms installed. The alarms started ... A: and thanks for your question. If the AC power was disconnected when you removed the battery and ... | |
| PC2550 alarm reset | 8/24/2010 |
| Q: We have purchased a home and do not have master codes. The alarm went off one day and didn't what to ... A: and thanks for writing. For early DSC panels, you need the Master Code to turn off the Chime ... | |
| alarm codes | 8/23/2010 |
| Q: I don't what brand my alarm system is. i need to reset some codes: the bypass code and the main ... A: and thanks for writing. Without knowing the make and model of the control, I cannot help. Many ... | |
| Napco Express XP-600 | 8/22/2010 |
| Q: In 2000 I built a home and had the above system installed. Recently I had a power outage for over 8 ... A: .. No, I don't think the outage damaged the system. Damage of that sort is limited to the battery. ... | |
| Campsite Motion Detector-Large Animal Alarm | 8/22/2010 |
| Q: I'd like to inquire about some ideas on how to assemble a wireless solar or battery powered outdoor ... A: and thanks for writing. Interesting problem. IR detectors are generally designed to be mounted 8-9 ... | |
| replacing alarm system transformer | 8/21/2010 |
| Q: I am replacing a Universal class 2 transformer in the attic. The new one does not have a screw in ... A: and thanks for writing. Sounds like the installer was using an electrical ground to ground the ... | |
| Napco Express XP-600 | 8/21/2010 |
| Q: In 2000 I built a home and had the above system installed. Recently I had a power outage for over 8 ... A: and thanks for writing. All alarm systems have a backup battery, and the industry standard is to ... | |
| Ranger American 1555 model | 8/18/2010 |
| Q: We have this security system installed but not activated with a security monitoring company. ... A: If you look at page 11 in the manual, you'll see a command: *2 This shows system troubles (most of ... | |
| Power 832 Trouble Light #4 | 8/18/2010 |
| Q: Our system registers a "failure to communicate" (trip light #4) trouble light that won't reset. The ... A: and thanks for your question. To reset the trouble light, press the # key. While this exits the ... | |
| alarm siren "chirping" | 8/17/2010 |
| Q: I have a DSC PC1500RK alarm installed by SecurityLink by the previous owner. This morning keypad was ... A: and thanks for your question. It's most likely a failed backup battery, but here's what to do to be ... | |
| Smoke Detector Replacement | 8/16/2010 |
| Q: I have a Radionics #D6112 alarm/fire panel with three Detection Systems #DS200HD smoke/heat ... A: and thanks for writing. You'll need replacement detectors with two criteria; 4-wire and 12 volt. ... | |
| Battery Replacement in Ademco Fire Alarm | 8/15/2010 |
| Q: We bought a older house that is wired with an Ademco Alarm and Fire detection system. We do not have ... A: and thanks for writing. I can't help you -- yet. I'll need to know the make and model of the smoke ... | |
| System answering phone | 8/15/2010 |
| Q: Why does my alarm system answer incoming calls and can I do anything to rectify this? I have a ... A: and thanks for writing. I've been unable to locate the installation manual for your system, so I ... | |
| Ranger American 1555 model | 8/12/2010 |
| Q: We have this security system installed but not activated with a security monitoring company. ... A: and thanks for your question. Here's a link to the owner's manual for your system (it's actually ... | |
| Smoke alarm | 8/9/2010 |
| Q: We have Lifesaver Snoke Alarms in our house. (about 13 years old)Model #1235. In the last few weeks ... A: Roger. There are many places to get replacement detectors. You can stop by a Home Depot or Lowe's ... | |
| False Alarms on Building Alarm System | 8/9/2010 |
| Q: I live in a condo complex that is required by the city to have a central fire alarm system. The ... A: and thanks for writing. Lightning can cause false alarms when the alarm system is not correctly ... | |
| First Alert Pro FA215 | 8/8/2010 |
| Q: I have a system in the house I just move to and I would like to know how do you get a system to ... A: and thanks for writing. The easiest way to do this is to hire a local alarm tech to come in and ... | |
| Question On Alram & Monitoring System | 8/8/2010 |
| Q: 1- I need to know the advantages and disadvantages of using electronic monitoring devices to secure ... A: and thanks for your questions. The advantage of using detection devices on the perimeter of a ... | |
| FBII | 8/7/2010 |
| Q: I have an FBII XL-1 keypad and the system acts normal for a day or two then all the lights on the ... A: and thanks for writing. I'm just guessing here... if memory serves, the keypad is backlit so that ... | |
| FBI XL2 alarm without calling central station | 8/5/2010 |
| Q: I have a XL2 alarm system at home and recently I purchased a SD1+ autodialler. I installed it and it ... A: and thanks for your question. I think the better way to disable the internal dialer is to look at ... | |
| ADT Safewatch Pro 2000 | 8/5/2010 |
| Q: I had this alarm hooked up new from ADT years ago. I discontinued the monitoring service a few ... A: and thanks for writing. The Safewatch Pro 2000 was manufactured by ADEMCO as the Vista 20se. There ... | |
| Disconnecting DSC Power832 | 8/2/2010 |
| Q: We have just purchased the house next door from friends for my parents. Our friends paid for and own ... A: And so it goes... I think the "sensitive information" they're mentioning is the phone number for ... | |
| Disconnecting DSC Power832 | 8/2/2010 |
| Q: We have just purchased the house next door from friends for my parents. Our friends paid for and own ... A: You can disable the system on your own. This is done in two steps. First, you'll need to locate the ... | |
| Disconnecting DSC Power832 | 8/2/2010 |
| Q: We have just purchased the house next door from friends for my parents. Our friends paid for and own ... A: and thanks for your question. I get the background from your message... but what do you want to do? ... | |
| First Alert Pro FA215 | 8/1/2010 |
| Q: I came across an old post about an intermittent chirping with "BATTERY" showing on the keypads. ... A: .. the 142 C was manufactured by ADEMCO as the Vista-15 SE (special edition). The battery is 12 ... | |
| First Alert Pro FA215 | 8/1/2010 |
| Q: I came across an old post about an intermittent chirping with "BATTERY" showing on the keypads. ... A: and thanks for your question. It'd be good to get a manual for your system; to do this, you'll need ... | |
| FBI XL3 alarm panel | 7/31/2010 |
| Q: Do you know where I can buy a (New or Used) FBI XL3 alarm panel? I just took a power hit that blew ... A: and thanks for your question. For panels that old, you could try e-Bay. But I have to just ask... ... | |
| Lost master/installer code for security system | 7/31/2010 |
| Q: We bought a house some time ago with a security system that functions but we did not receive any ... A: and thanks for writing. In most cases, an alarm technician can easily recover the installer's code ... | |
| DSC 1616 programming | 7/27/2010 |
| Q: Installer didn't set the entry delay correctly for my garage door, zone 5. I need to increase the ... A: The best advice that I can give you is this: *** Make sure you're looking at the right paragraphs ... | |
| ranger american pc 1550 | 7/26/2010 |
| Q: Dave, We have a Ranger American PC 1550 which was installed in 1993. We just moved in to this house ... A: Tom, the default installer's code is 1500. If that works, you can program new user codes. If not, ... | |
| error code | 7/23/2010 |
| Q: I have a ADEMCO VISTA 40 system- 2 days ago the 3 entry keypad systems started beeping every 10 ... A: and thanks for writing. For ADEMCO panels, the "Open CKT" message means that the keypad has lost ... | |
| DSC 1616 programming | 7/22/2010 |
| Q: Installer didn't set the entry delay correctly for my garage door, zone 5. I need to increase the ... A: Well Dean, I am as confused as you are. I can't make any sense of the data reported for the zone ... | |
| ranger american pc 1550 | 7/22/2010 |
| Q: Dave, We have a Ranger American PC 1550 which was installed in 1993. We just moved in to this house ... A: and thanks for writing. The yellow light indicates a system trouble. In your user's manual (that's ... | |
| FBII XL-1 reset and master code | 7/21/2010 |
| Q: I inherited an FBII XL-1 system (with 8 zones and 2 keypads) when I purchased my new home. How do I ... A: and thanks for writing. This control was popular around 1990-1992. It was manufactured by Ademco ... | |
| Contact ID reporting format - EN1550 Not Compatible | 7/18/2010 |
| Q: I have an EN15550 security monitoring system (a.k.a. DSC1550) that was installed in our home some ... A: and thanks for your question. I had never heard of the Abbra system before, so I had to do a little ... | |
| CONTANT KEYPAD BEEP | 7/16/2010 |
| Q: Please help. My keypad is going off in my bedroom, since 4am. It is not battery operated. System ... A: and thanks for writing. Systems of that era don't have much in the way of self-diagnostics that can ... | |
| security system | 7/15/2010 |
| Q: we moved into our new house which already has a security system installed which is called 'sl150' ... A: and thanks for writing. Your control is actually a Vista 20, manufactured by ADEMCO, and ... | |
| low battery chime | 7/14/2010 |
| Q: I have a system backup low battery on my Ademco Vista alarm. I've ordered a new battery but the ... A: and thanks for your question. The only way to silence that alert until you get the replacement ... | |
| Napco Magnum Alert MA1000e blinking green light | 7/13/2010 |
| Q: Dave, We bought our home 2 years ago. The previous owners had installed a Napco Magnum Alert 1000e ... A: The blinking green light indicates a faulted zone. Here's a link to the user's manual: ... | |
| Owner's Manual | 7/13/2010 |
| Q: I have just moved in to a new house and there is a Ranger American alarm. I do not have any ... A: and thanks for writing. Here's a link where you can likely download your user's manual: ... | |
| PC1555-50 Ranger American System | 7/11/2010 |
| Q: Someone set off the back door alarm by accident and I entered the correct code to override it. ... A: .. If you pressed *2 and the zone 2 light came on, that's the trouble condition for loss of AC ... | |
| PC1555-50 Ranger American System | 7/11/2010 |
| Q: Someone set off the back door alarm by accident and I entered the correct code to override it. ... A: and thanks for writing. The presence of the yellow light indicates a system trouble. Here's a link ... | |
| BHS 3000A CP error | 7/8/2010 |
| Q: I have a Brinks 3000A system installed in my home ( I own the equipment by the way). It was ... A: and thanks for your question. Brinks equipment is "proprietary," meaning that the manufacturer ... | |
| dsc power832 random bleeping | 7/7/2010 |
| Q: My home previously had a dsc power 832 installed, and we don't use it. However, recently there was a ... A: and thanks for writing. Because of the way the keypad is acting, it sounds like there's no AC power ... | |
| Napco Magnum Alert MA1000e blinking green light | 7/7/2010 |
| Q: Dave, We bought our home 2 years ago. The previous owners had installed a Napco Magnum Alert 1000e ... A: Here's an article I wrote on battery replacement; you may find it helpful. Best Regards, Dave ... | |
| Napco Magnum Alert MA1000e blinking green light | 7/6/2010 |
| Q: Dave, We bought our home 2 years ago. The previous owners had installed a Napco Magnum Alert 1000e ... A: and thanks for writing. First, I don't think you've lost any programming. Magnum Alert panels of ... | |
| No Company installer code on Morse MDC-16C | 7/4/2010 |
| Q: Dave - We purchased a house that has a Morse MDC-16C Alarm system. We have the primary passcode for ... A: and thanks for writing. Your equipment is a bit on the old side, dating from the late 1980s. And ... | |
| DSC PC1500 Chirping | 7/1/2010 |
| Q: My DSC PC1500 keypad is "chirping" every 60 seconds for the past 12 hours. There are no alarm ... A: Steve, sorry that I misread your original message. One other thing to look at; sometimes something ... | |
| lifesaver 1235 giving intermittent beeping | 7/1/2010 |
| Q: i have a hardwired smoke alarm (lifesaver 1235 model), and it does intermittent beeping (every 30 ... A: and thanks for your question. I see two possibilities. First, the 1235 is NOT doing the chirping, ... | |
| DSC Power 832 Security System | 6/30/2010 |
| Q: I moved into my house 2 years ago and there is a security system in it but has been totally ... A: and thanks for writing. It's hard to say how difficult it will be to resurrect a system after two ... | |
| DSC PC1500 Chirping | 6/29/2010 |
| Q: My DSC PC1500 keypad is "chirping" every 60 seconds for the past 12 hours. There are no alarm ... A: and thanks for writing. Have you tried the keyboard command *2? This is designed to display certain ... | |
| alarm beeping | 6/28/2010 |
| Q: We recently turned off our phone service. Now our alarm beeps about every 10 seconds. I'm assuming ... A: and thanks for writing. Yes, the telephone line is monitored by the alarm system, and the system is ... | |
| Motion Detector DS9241 shows low battery | 6/26/2010 |
| Q: Question I have a wireless Detection Systems Inc. DS9241 Motion Detector. My system says that the ... A: and thanks for writing. I had a similar question a couple of years ago on this model. I was never ... | |
| Troubleshoot AC/DC smoke detector false alarms | 6/25/2010 |
| Q: Our home is eleven years old and is equipped with very typical AC powered smoke detectors in each ... A: Well, you didn't provide a model number, but for many years it has been a requirement that when one ... | |
| Troubleshoot AC/DC smoke detector false alarms | 6/25/2010 |
| Q: Our home is eleven years old and is equipped with very typical AC powered smoke detectors in each ... A: and thanks for your question. Most false alarms in smoke detectors are caused by dust and dirt, and ... | |
| How To handle such Situation !! | 6/24/2010 |
| Q: There has been an accident with a gas cooker in the office canteen kitchen and a number of kitchen ... A: and thanks for writing. This scenario has no relevance to fire and security system, but rather ... | |
| Honeywell security system - error | 6/23/2010 |
| Q: I have an 18 year old Honeywell System 600 home security system. I have tested everything and it ... A: and thanks for writing. I'm not familiar with the Honeywell 600, and could not find any supporting ... | |
| door bypass switch | 6/22/2010 |
| Q: Two of my doors have a switch that bypasses the alarm. By each door I have a like a plate with a ... A: Lewis. I looked at the photos you provided; here's the closest thing that I could find: ... | |
| Smoke detectors and lightening | 6/20/2010 |
| Q: Today lightening struck very near the house causing our smoke detector to go off. Is this a problem ... A: and thanks for writing. When lightning strikes near, it can set off all manner of alarms, including ... | |
| door bypass switch | 6/19/2010 |
| Q: Two of my doors have a switch that bypasses the alarm. By each door I have a like a plate with a ... A: and thanks for writing. Is there any writing on the bulb? If not, you'd have to find out the ... | |
| FBII XL-1 Security Alarm | 6/18/2010 |
| Q: I have an FBII XL-1 security alarm and recently installed new windows. The replacement windows ... A: and thanks for your question. Yes, you can physically bypass the zone or zones that are affected by ... | |
| Smoke Detector | 6/18/2010 |
| Q: My HOA is requiring all units have a hardwired smoke detector installed. Can I remove my door bell ... A: and thanks for writing. Trying to use the wiring for the door bell chime for a smoke detector is ... | |
| FA148C | 6/17/2010 |
| Q: Have two questions: 1) Where can I purchase a FA148C keypad? Looked all over ebay, etc. and cannot ... A: and thanks for writing. I don't think that keypad is in production any more. The First Alert brand ... | |
| Transformer for DSC pc1550 alarm system | 6/17/2010 |
| Q: My transformer for my alarm fell out of the wall socket and the four wires to the transformer came ... A: Sounds like there's an extra module in the box. I've attached a diagram; find the colors that are ... | |
| Intermittent beeping | 6/16/2010 |
| Q: Dave, I have a DSC PC1500/1550 security system. My green ready light is on as it should be, however ... A: and thanks for writing. First, here's a link to the owner's manual for your system: ... | |
| Transformer for DSC pc1550 alarm system | 6/16/2010 |
| Q: My transformer for my alarm fell out of the wall socket and the four wires to the transformer came ... A: and thanks for your question. Here's what to do... Find the control box (not the keypad#, and open ... | |
| FBI XL-2T audible alarm and chirping | 6/14/2010 |
| Q: My FBI XL-2% alarm goes off and chirps randomly. I am able to get it to stop by entering code on ... A: While it's not a common practice, sometimes household smoke detectors are connected to a security ... | |
| FBI XL-2T audible alarm and chirping | 6/13/2010 |
| Q: My FBI XL-2% alarm goes off and chirps randomly. I am able to get it to stop by entering code on ... A: and thanks for writing. First, here's a link to the user's manual for your system: ... | |
| USI 1204 smoke detectors chirping | 6/11/2010 |
| Q: I have several USI 1204 alarms installed in my home. The builder assured us that they are all ... A: and thanks for your question. First off, even though the detectors are interconnected, the feature ... | |
| smoke alarm | 6/10/2010 |
| Q: One of my interconnected Kidde smoke alarms is flashing red light about 3-4x/min, and green LED is ... A: I noticed your note in the AllExperts "Question Pool." I think your detector is operating ... | |
| FIREX FADC | 6/9/2010 |
| Q: I have a series of 8 interconnected smoke detectors. One is busted and needs replacement. I found ... A: and thanks for your questions. Kidde acquired the Firex brand, and they have been consolidating the ... | |
| kidde 1276 chirping | 6/9/2010 |
| Q: There are 5 of these in our home hard wired. One of them stated to chirp so we replaced battery; ... A: and thanks for your question. If the detector can't be reset as you've done, it should be replaced. ... | |
| DSC 832 Residential Alarm (Fire) | 6/8/2010 |
| Q: Does DSC make or have available a wireless heat detector that is compatible with the RF5132433 WL ... A: here's a link to a wireless combination smoke and heat detector. (I don't know of a wireless ... | |
| FA145C | 6/7/2010 |
| Q: I have a FA145C alarm panel which keeps my home phones from working. There was a thunderstorm that ... A: and thanks for your question. Alarm systems are connected to the telephone network via a modular ... | |
| Replacement unit for Firex 120-1072C | 6/6/2010 |
| Q: I replaced a couple of my Firex 120-1072C smoke detectors with Firex 120-1056F units. I need to use ... A: and thanks for writing. Firex as a brand was acquired by another company (Kidde) recently, and ... | |
| 4140xm | 6/6/2010 |
| Q: I have an Ademco 4140xm. I connect a Telguard digital TG4 for GSM phone connection. I have the ... A: and thanks for writing. If you perform a Google search on "DIY Alarm Parts" you'll find several ... | |
| checking the AC power to the panel | 6/3/2010 |
| Q: Dave, I read your response to Carrie's question and I have the same problem she does. I'm getting a ... A: and thanks for writing. To restore the AC, you'll need to find what the problem is... here's how. ... | |
| Error message won't go away | 6/2/2010 |
| Q: A 2003 GE Interlogix Concord Express security system was installed in my house in 2005. It works ... A: and thanks for writing. I'm not familiar with that particular control, but I located a resource ... | |
| Protection One - K3734 M6829 | 6/2/2010 |
| Q: My alarm system has the words "check 14" on its screen. I think this means one of the detectors ... A: and thanks for your question. The numbers you provided are for a keypad that can be used with a few ... | |
| DSC PC 1500 RK (1992) | 6/1/2010 |
| Q: We inherited this system and have no master code. I am trying to find the transformer to unplug and ... A: and thanks for your question. It's best to find and unplug the transformer so you don't end up with ... | |
| FireX FADC 120-1182B 7 on single circuit | 5/28/2010 |
| Q: Dave Neuweiler, I am visiting a friend and I was asked to look at what may be causing their smoke ... A: Interesting that you found a detector in the attic, since that's a location that manufacturers ask ... | |
| FireX FADC 120-1182B 7 on single circuit | 5/28/2010 |
| Q: Dave Neuweiler, I am visiting a friend and I was asked to look at what may be causing their smoke ... A: and thanks for writing. Sounds to me that one or more of the detectors has its AC feed cross-wired ... | |
| DCS1555 | 5/27/2010 |
| Q: We have a ranger american alarm system in our home that we recently moved into however we do not ... A: and thanks for writing. There is a way to recover the installer's password, which is what you'd ... | |
| False Alarms | 5/27/2010 |
| Q: Last night our smoke alarms (5) for the house went off and rang for about 2 seconds. One hour and 9 ... A: and thanks for writing. Smoke detectors have a useful life of about ten years, so yours are nearing ... | |
| removing alarm system control box | 5/26/2010 |
| Q: I have a non operating napco magnum alert 1000 system. I had it deactivated by the security ... A: and thanks for your question. Aside for the battery you discovered, there's a low-voltage ... | |
| FBII XL-4 | 5/25/2010 |
| Q: The system transmits this to our central monitoring station and follows that up with random check ... A: and thanks for your question. I wasn't able to find an installation and programming manual for the ... | |
| ADT Safewatch Pro 2000 - Beeping but no msg | 5/25/2010 |
| Q: I bought my current house about 2-yrs ago. The ADT SP 2000 was already installed as an original ... A: and thanks for writing. I don't know of any cause that would have the keypad beeping without ... | |
| First Aid FA215 Alarm Pad | 5/24/2010 |
| Q: I have a First Aid FA215 pad and will like to change the code. I have the four digit code that is ... A: Interesting... I didn't make it clear earlier, but the control box is separate from the keypad. Did ... | |
| First Aid FA215 Alarm Pad | 5/21/2010 |
| Q: I have a First Aid FA215 pad and will like to change the code. I have the four digit code that is ... A: and thanks for writing. The FA215 keypad operates a variety of Ademco controls (Ademco manufactures ... | |
| Ranger 1550 | 5/17/2010 |
| Q: Yellow trouble light is on, after arming the system the zone 4 redlight turns on, 'fail to ... A: The installer's code is not the same as your user's code; it has additional privileges that are used ... | |
| Ranger 1550 | 5/17/2010 |
| Q: Yellow trouble light is on, after arming the system the zone 4 redlight turns on, 'fail to ... A: and thanks for writing. Your control has attempted to contact the monitoring center, and was ... | |
| Radionics alarm "chirping" | 5/14/2010 |
| Q: I have a Radionics security panel. There is no ID or style number on the panel or in the User's ... A: and thanks for your question. My first guess is that the backup battery needs to be replaced. But ... | |
| EL-100 Motion detector | 5/12/2010 |
| Q: I realise the answer below is several years old. However, I also have inherited a house with EL-100 ... A: and thanks for writing. I was unable to find the manual for the EL-100 anywhere online. However, I ... | |
| FA140 Master reset | 5/9/2010 |
| Q: I need to enter a new user, and can't remember my master and did not write it down (it's been many ... A: and thanks for writing. First Alert panels are manufactured by Ademco, and you likely have one of ... | |
| DSC 832 | 5/8/2010 |
| Q: We have discovered the zone 2 light illuminated on our DSC Power 832 panel. The system was ... A: and thanks for writing. Unless you've had some remodeling work going on, and if I had to guess, ... | |
| home alarm system | 5/8/2010 |
| Q: our key pad and housing were relocated on a wall, consequently our personal code no longer works. ... A: and thanks for your question. Disconnecting a keypad does not cause your code to be lost. That's ... | |
| FA260 Batt AC indcation | 5/3/2010 |
| Q: I have a FA260 security system. The control panel indicates “AC” in the upper right and “BAT” lower ... A: and thanks for your question. The BAT message indeed refers to the main backup battery in the ... | |
| fire sprinker cover plate | 4/29/2010 |
| Q: Fire sprinkler white cover plate fell down. I tried to use putty.But it again fell down. it is made ... A: and thanks for your question. I know what those cosmetic covers are, but they are unrelated to my ... | |
| Omegalarm D4112 | 4/27/2010 |
| Q: I have a question about this alarm system. If there was a fire going when the alarm was set would it ... A: The alarm could have been armed after the fire was started under three scenarios. First, if the ... | |
| Omegalarm D4112 | 4/26/2010 |
| Q: I have a question about this alarm system. If there was a fire going when the alarm was set would it ... A: and thanks for your question. I'm not sure I understand your question, but I'll give you some ... | |
| home alarm question | 4/21/2010 |
| Q: There is a door in my house the central monitor does not detect it opening or closing. Therefore, ... A: and thanks for your question. There are three possible causes why a contacted door won't trip the ... | |
| ADT Safewatch 2000 - Stop Exit Beeping | 4/20/2010 |
| Q: Is it possible to stop the exit warning beeping for the ADT Safewatch 2000? I understand that ... A: and thanks for writing. Yes, that 10-second warning at the end of the exit delay can be turned off. ... | |
| Moose z1100 low battery alarm | 4/20/2010 |
| Q: I have not used my system in years and don't rmemeber the codes. Battery has an '02 date on it and I ... A: and thanks for writing. To disable the system, unplug the battery, and then disconnect the AC ... | |
| smoke detector | 4/18/2010 |
| Q: I saw your answer in regards to the BRK 4919 model being replaced by the 9120. Does it matter which ... A: That's a tough question to answer, Becky. Manufacturers have gotten better at making the bases and ... | |
| Factory code 1234 was removed | 4/17/2010 |
| Q: I have a GE NX-540E Opertor home alarm that it was accidently removed the fatory code 1234 and now i ... A: Bao! The Caddx line is one of the few that I never had the opportunity with which to work. However, ... | |
| First Alert FA215 | 4/17/2010 |
| Q: We are opening a new office and it has the FA215 system. No book or instructions and no one knows ... A: and thanks for your question. First Alert panels are manufactured by Ademco, and there's a generic ... | |
| Interconnect Smoke Detector | 4/16/2010 |
| Q: My upstairs smoke detector ( which is hardwired) was "chirping" I replaced battery. Chirping ... A: and thanks for writing. For detectors that continue to chirp after replacing the battery, you can ... | |
| Factory code 1234 was removed | 4/16/2010 |
| Q: I have a GE NX-540E Opertor home alarm that it was accidently removed the fatory code 1234 and now i ... A: and thanks for your question. I was not familiar with the equipment you mentioned, but when I ... | |
| Ranger Ameican Home Alarm | 4/15/2010 |
| Q: We've been in our home for almost 5 yrs now and it was a new construction home. It came with a ... A: The transformer isn't one you'll typically find at Home Depot or Lowes. If you need to replace it, ... | |
| fa120c First Alert | 4/14/2010 |
| Q: I have an fa120c alarm system installed in my residence and am having an issue with a code 75. It ... A: Well, IR's are pretty stable, and in my experience when they failed, they didn't just die. They ... | |
| Ranger Ameican Home Alarm | 4/14/2010 |
| Q: We've been in our home for almost 5 yrs now and it was a new construction home. It came with a ... A: and thanks for your question. A system that just goes dead is usually indicative of a total power ... | |
| fa120c First Alert | 4/10/2010 |
| Q: I have an fa120c alarm system installed in my residence and am having an issue with a code 75. It ... A: and thanks for writing. First, here's a link to the installation manual for your system. It has ... | |
| Unresponsive Napco Keypad | 4/9/2010 |
| Q: I have a Napco 900 system and presently the keypads ( 3 ) are unresponsive. I changed the backup ... A: That's a hard one to answer... If the light is just above terminals 27 and 28, then it's an ... | |
| Unresponsive Napco Keypad | 4/8/2010 |
| Q: I have a Napco 900 system and presently the keypads ( 3 ) are unresponsive. I changed the backup ... A: I went back and looked at your previous question. Since you've replaced the battery, I think it's ... | |
| Kidde 1235 has been alarming intermittently | 4/8/2010 |
| Q: For the past two nights, my no-battery Kidde 1235 alarms have gone off intermittently. I find there ... A: and thanks for writing. First, here's a link to the user's manual for your detectors: ... | |
| lost alarm master code | 4/6/2010 |
| Q: I have a new home with no manual and no alarm code. Is there a way to reset the master code from ... A: and thanks for writing. First, here's a link to the user's manual for your system: ... | |
| dsc 832 panel connections | 4/4/2010 |
| Q: Recently cancelled monitoring service contract. they have locked out the system board (dsc 5010) on ... A: and thanks for writing. No, do not connect your bell output directly to the Skylink. A "dry" ... | |
| Radionics D2112 | 4/1/2010 |
| Q: I have a radionics D2112/D202 alarm with a D220W touch pad. My alarm company recently went out of ... A: and thanks for your question. The communication failure is because your system unsuccessfully ... | |
| EN1550 | 3/30/2010 |
| Q: I disconnected it from power for a few years, then re-connected, replaced the battery. I'm getting ... A: and thanks for your question. With your meter, take a reading on terminals 3 and 4 (that's negative ... | |
| re-assign bypass zone numbers | 3/29/2010 |
| Q: I have an old DSC 1500 and the keypad has become unresponsive to certain numbers. I cleaned it and ... A: and thanks for writing. I don't think there's a programming option to solve your issue. If you're ... | |
| ADT system, Safewatch pro 2000 | 3/29/2010 |
| Q: Dave I have a Adt system that I have replaced in my home with Brinks system. Thats not my problem. I ... A: and thanks for writing. To get rid of the phone line trouble report, you'll need to access the ... | |
| Alarm System Mystery | 3/28/2010 |
| Q: I just purchased a new home that came equiped with an alarm system. Previous owners left no ... A: The FA215 keypad can be used with several different controls. If you open the main control panel, ... | |
| Emergency Networks EN200 | 3/27/2010 |
| Q: I too have inherited a Emergency Networks EN200 with an install date of 4/1989 marked in control ... A: Is it possible that a current-day keypad will work with the old system? I don't know. I do know that ... | |
| security code | 3/26/2010 |
| Q: I would like to remove a code from the system, but have lost my manual..It is Ranger American Model ... A: and thanks for writing. Here's a link to the user's manual for your system. The instructions for ... | |
| Beeping Hardwired Smoke Alarm | 3/24/2010 |
| Q: I have an unmonitored Brinks 3000 security system. I moved in about a month ago and noticed that ... A: and thanks for your question. Fire protection cannot be bypassed with a keyboard command in the ... | |
| PC1500 alarm system | 3/23/2010 |
| Q: Can you advise the number/type of fuse needed for PC1500 alarm system and where I can buy them?. ... A: You're welcome, Marcia. Your system operates at 12 volts, so there's no danger of a shock hazard in ... | |
| DSC 1500 alarm problem | 3/23/2010 |
| Q: Hey Dave, We have an old DSC PK1500 here in the house, and previously I've had problems with the ... A: and thanks for writing. The zone lights on your keypad do double duty. First, they indicate faulted ... | |
| PC1500 alarm system | 3/22/2010 |
| Q: Can you advise the number/type of fuse needed for PC1500 alarm system and where I can buy them?. ... A: and thanks for your question. There are three cartridge type fuses in your panel. If one or more of ... | |
| Emergency Networks EN200 | 3/22/2010 |
| Q: I too have inherited a Emergency Networks EN200 with an install date of 4/1989 marked in control ... A: and thanks for your question. Given the age of your system, and the uncertainty of whether there ... | |
| Smoke detector too sensitive to smoke? | 3/21/2010 |
| Q: I live in a two family apartment building. Our smoke alarms - hard-wired, First Alert, smoke and CO ... A: and thanks for your question. I think there's an element of truth to the electrician's explanation, ... | |
| westar master code | 3/20/2010 |
| Q: We moved into our home 2 yrs ago. We never used the system since we never got the master code. It is ... A: and thanks for your question. Your control is probably a DSC 5010, but it may have been customized ... | |
| siemens fire panel | 3/20/2010 |
| Q: Please tell me whether Siemens MXL & MXL-IQ is addressable panel or conventional A: and thanks for your question. Both the MXL and MXL-IQ are addressable panels. For the MXL-IQ, ... | |
| Replacing Firex FX1020 AC alarm | 3/17/2010 |
| Q: I have a condo unit with a single FX1020 fire/smoke detector. The plate on the back is stamped with ... A: and thanks for your question. Yes, in most cases the connectors won't match, but all this means is ... | |
| Chirping/Beeping from Above the Ceiling | 3/17/2010 |
| Q: My FireX 4610 smoke detector has been chirping once every 30 second. The alarm is hard wired into ... A: If you have an APC backup battery system for your computer, then yes, it can make warning noises. I ... | |
| Flase fire alarm | 3/16/2010 |
| Q: Dave I have an Ademco Vista-20SE. I bought my home about a year ago with this system already in ... A: and thanks for writing. Even though the fire alarm reports as a single zone on your alarm control, ... | |
| Chirping/Beeping from Above the Ceiling | 3/16/2010 |
| Q: My FireX 4610 smoke detector has been chirping once every 30 second. The alarm is hard wired into ... A: and thanks for writing. Since you've disabled both the smoke alarm and the burglar alarm, the ... | |
| chirping BRK smoke detector | 3/13/2010 |
| Q: Dave, I read the question and response re the BRK smoke alarm. You advised 'unplugging' the ... A: and thanks for writing. Most smoke detectors come with a wiring harness, which is just a nylon ... | |
| Brinks BSH-4000A panel | 3/12/2010 |
| Q: I have purchased a home with this brinks panel installed and it is not usable in local mode. How ... A: and thanks for writing. Brinks uses proprietary hardware and firmware in their control sets. This ... | |
| No code | 3/10/2010 |
| Q: I moved into a rental and there is an alarm system installed. When the power reset it went off so I ... A: and thanks for writing. For most systems, there is a procedure for recovering at least the ... | |
| DSC 864 Error Code | 3/8/2010 |
| Q: I'm really at a loss what is cause the low battery warning... I'd certainly appreciate any help you ... A: Voltage readings while a control is powered by AC can be misleading. The true test of a battery is ... | |
| DSC 864 Error Code | 3/8/2010 |
| Q: I'm really at a loss what is cause the low battery warning... I'd certainly appreciate any help you ... A: and thanks for writing. Your alarm system has a rechargeable backup battery that keeps it running ... | |
| FBI Legend 100 alarm system | 3/6/2010 |
| Q: In 1990 we had a prof security system company install an FBI Legend 100. We have 3 keypads that say ... A: and thanks for your question. If all the equipment is functioning well, then you should be able to ... | |
| Zone Alarms (Area Sensors) | 3/5/2010 |
| Q: Dave, I've been trying to research zone alarms, but it's difficult to get much information. 1) I'd ... A: and thanks for writing. For what you're describing, I think you should look at X-10 equipment. This ... | |
| Break-In | 3/4/2010 |
| Q: I have an Alarm system in my home. Most of my family also have systems. Recently My Daughter had a ... A: and thanks for your question. I see three options to close the gap. In alarm parlance, a contact ... | |
| speaker ATW | 3/4/2010 |
| Q: Does the atw MS-32 have a small motherboard inside this unit or does it only have a speaker and ... A: I think you asked this question a few days ago. I really don't know whether there's a board inside ... | |
| Napco Magnam 900 security system | 3/2/2010 |
| Q: I am having a problem with my keypad, I cannot perform any of the functions on it and the window ... A: and thanks for writing. It's hard to diagnose your "grab-bag" of symptoms over the Internet. But ... | |
| Emergency Networks DSC 1550 | 2/28/2010 |
| Q: Old system not being monitored. Power surge and disconnection of transformer plug occurred. When ... A: and thanks for your question. Here's a link to the user's manual for your system: ... | |
| Alarm zone keeps chirping | 2/28/2010 |
| Q: Dave, The alarm zone that senses our upstairs and garage windows periodically rings as though a ... A: and thanks for writing. You have what's called a "swinger" on the zone. This means that some sort ... | |
| security alarm beeping | 2/27/2010 |
| Q: We have a security alarm system that is no longer monitored. Every so often (and lately more often ... A: I couldn't identify the exact model of your control, but just knowing the manufacturer was helpful. ... | |
| security alarm beeping | 2/27/2010 |
| Q: We have a security alarm system that is no longer monitored. Every so often (and lately more often ... A: Do you want to just disable the system so that it's not an annoyance? If so, there's a ... | |
| security alarm beeping | 2/27/2010 |
| Q: We have a security alarm system that is no longer monitored. Every so often (and lately more often ... A: and thanks for your question. Your alarm control is programmed to communicate with a monitoring ... | |
| NT9010 reset to default | 2/24/2010 |
| Q: I´m electronic engineer and I´m trying to help my brother-in-law to re-install a NT9010 (DSC) alarm. ... A: and thanks for your question. Since the installer's lockout has been enabled, you cannot perform a ... | |
| Napco Alarm System keeps chirping at panel | 2/23/2010 |
| Q: I have a Napco Magnum 900 alarm system. The panel in my bedroom chirps every 2 minutes or so. I ... A: Okay, here's where we are... you have removed the keypad from the bedroom and put it in the garage ... | |
| Napco Alarm System keeps chirping at panel | 2/22/2010 |
| Q: I have a Napco Magnum 900 alarm system. The panel in my bedroom chirps every 2 minutes or so. I ... A: Okay... both keypads are disconnected, and you're sure the chirping is coming from the keypad in the ... | |
| Napco Alarm System keeps chirping at panel | 2/21/2010 |
| Q: I have a Napco Magnum 900 alarm system. The panel in my bedroom chirps every 2 minutes or so. I ... A: and thanks for your question. If you've disconnected both the transformer and the backup battery ... | |
| AC-AC transformer for home security system | 2/19/2010 |
| Q: We have a home security system. The transformer appears to have failed - according to the blinking ... A: it was perfect (the model is Magnum Alert 850). Your system does indeed use a 16 volt transformer, ... | |
| Smoke Alarm Burning | 2/18/2010 |
| Q: I have a First Alert Smoke Alarm Model SA86B that went off at 11:50pm last night. I smelt plastic ... A: That's good news, Dennis, and thanks for letting me know. As I think about it, I have one ... | |
| Smoke Alarm Burning | 2/17/2010 |
| Q: I have a First Alert Smoke Alarm Model SA86B that went off at 11:50pm last night. I smelt plastic ... A: and thanks for writing. Smoke detectors have a useful life of about ten years, so I'd recommend ... | |
| no cellular service | 2/16/2010 |
| Q: I have a Ranger American security system. The trouble light is lit on the keypad. In the control box ... A: and thanks for your question. To reset the "no cellular service" trouble, you must restore the ... | |
| Installing a burglar alarm system | 2/16/2010 |
| Q: My husband is a do it yourselfer. He had put in an alarm system before, now its time to put in ... A: Helo Sallie, and thanks for writing. Here's the leading wholesale distributor of alarm parts and ... | |
| regarding study material | 2/15/2010 |
| Q: sir, i have done graduation in electronics and communication . I am doing my specialization in ... A: Here is the link to the online courses: ... | |
| PC1500RK keypad tone shutoff | 2/15/2010 |
| Q: I would like to disable the tones emitted from the PC1500RK keypads in our house. I'm not talking ... A: and thanks for your question. The only configurable option I know of for the keypad sounder is the ... | |
| regarding study material | 2/14/2010 |
| Q: sir, i have done graduation in electronics and communication . I am doing my specialization in ... A: and thanks for writing. You can try the Electronic Security Association at www.alarm.org. Look for ... | |
| GE 240-COe Replacement Recommendation | 2/13/2010 |
| Q: I have a 240-COe Carbon Monoxide Detector that is at the end of its sensor life. Since I believe ... A: and thanks for your question. Your old detector had three features that I looked at; form "C" ... | |
| Ranger American pc 1550 | 2/10/2010 |
| Q: We have moved into a house that has a Ranger American pc 1550 house alarm. The trouble light of ... A: Yes. At the end of those two wires is the transformer. If the transformer isn't easily found, try to ... | |
| FA 120C Security System | 2/10/2010 |
| Q: How do I reset a master code on the FA 120C keypad? I understand that the master code can be changed ... A: Mark, youll need two things. First, youll need the installer's code, which you probably don't have. ... | |
| brinks bhs3000c power outage | 2/9/2010 |
| Q: I dave, I have a brinks bhs 3000c system I've been using simply for the alarm. I had a power outage ... A: and thanks for your question. Brinks uses proprietary equipment manufactured to their private ... | |
| Ranger American pc 1550 | 2/9/2010 |
| Q: We have moved into a house that has a Ranger American pc 1550 house alarm. The trouble light of ... A: and thanks for writing. Your system has two sources of power; the backup battery is a secondary ... | |
| alarm | 2/7/2010 |
| Q: My Moose Products Inc Z1100R after 20 years now goes off at the same time every day until I enter ... A: and thanks for writing. There's not enough information in you message to give you a definitive ... | |
| fire detector alarm | 2/6/2010 |
| Q: we have power 832 (dsc) system in house couple days ago we try to finish basement and disconnect ... A: Ah... Well, something is obviously amiss. And without being able to put some test equipment on your ... | |
| troubleshooting alarm problem | 2/6/2010 |
| Q: I have a DSC Power 832 security system installed in my home. It was installed by a previous home ... A: and thanks for writing. This may be a "good news/bad news" kind of answer. If your panel is ... | |
| NX4 Alarm trouble | 2/6/2010 |
| Q: We have an NX4 system that's about 5 yrs old. We haven't had monitoring for the past 3 years. ... A: and thanks for writing. First, here's a link to the user's manual for the NX4: ... | |
| constant high pitch noise | 2/5/2010 |
| Q: I am at wits end. I live in an apartment complex. Since last October there has been a very high ... A: and thanks for your question. No, I know of no instance where the wiring for a fire alarm horn as ... | |
| Motion sensor beeps | 2/4/2010 |
| Q: I have a Radionics model D2412U alarm system and the motion sensors beep when we walk through the ... A: and thanks for writing. Yours is an obsolete panel, and literature on the Internet is lacking (as ... | |
| alarm | 2/3/2010 |
| Q: I have a dsc pcs 1555 alarm. It used to be monitored but I didn't want a landline anymore so I cut ... A: and thanks for writing. You've inadvertently caused two system troubles by eliminating the ... | |
| BAT and alarm | 2/2/2010 |
| Q: Dave, You address this question regularly but what if BAT with no zone number is displayed on the ... A: and thanks for writing. I don't know whether you tested your battery under load... so here's how to ... | |
| testing a siren | 2/2/2010 |
| Q: Dave..I tested my siren and got no ohms reading or continutity reading at all. I tested anothe siren ... A: .. Sirens are polarized devices, so whether you see anything on an ohmmeter would depend on how you ... | |
| system battery failure | 2/1/2010 |
| Q: I have a Pro 4000 home security system, i believe it is made by ITI. I am getting audible system ... A: and thanks for writing. First, locate the main control panel, which will usually be located near to ... | |
| almost inaudible door/alarm/chime tone | 2/1/2010 |
| Q: Two Ranger American Powerseries keypads in house, one fine, the other developed an almost inaudible ... A: and thanks for writing. I'm guessing that these are DSC keypads; Ranger American is an installing ... | |
| FIRST ALERT PROFESSIONAL FA251 | 1/31/2010 |
| Q: i REPLACED THE HARDWIRE FIRE ALARM AND TESTED THE SYSTEM. ALL ZONES WORKK EXCEPT ONE (WHICH GOES TO ... A: and thanks for your question. Do you think that zone 2 failed as a result of your work on the fire ... | |
| Smoke detector mystery | 1/30/2010 |
| Q: last night at about 3am every smoke detector in the house went off at the same time (10-12 units) - ... A: and thanks for writing. I think it's unlikely that there's a connection between your furnace issues ... | |
| Kiddie Combo CO and Smoke Alarm (KN-COSM-IB) | 1/29/2010 |
| Q: I purchased three of these combo smoke/CO alarms for my home in 2006. These replaced three existing ... A: and thanks for writing. No, the wiring isn't going to have any effect on the the chirping. And ... | |
| Moose z100 | 1/29/2010 |
| Q: Dave! I have an auto shop with a Moose Z1100 system that I installed in 1986. I have a problem. The ... A: and thanks for writing. One would hope that all of our appliances that are operated around the ... | |
| security camera switcher | 1/28/2010 |
| Q: I have a SVAT Q1000 4 camera system When powering up, the power lite comes on, the zoom lite comes ... A: and thanks for writing. I'm not familiar with this equipment, but I looked at the documentation ... | |
| instant mode on adt alarm system | 1/28/2010 |
| Q: I recently updated my home security system with ADT and the new keypad has more options. One is the ... A: and thanks for your question. You didn't mention the make and model of your system, and ADT uses ... | |
| False alarm query | 1/27/2010 |
| Q: I have a DSC Power Series (PC1808 v4.2) unit with Optex outdoor beams on my entire property. The ... A: and thanks for writing. You should open the beams and inspect for insects, as these often cause ... | |
| Monitoring to mobile phone | 1/26/2010 |
| Q: We have a DSC pc2550 alarm system, we are self monitored back to our mobile phone. Unfortunately I ... A: and thanks for writing. Perhaps you downloaded the user's manual as opposed to the installation and ... | |
| RP2000LCD Keypad | 1/25/2010 |
| Q: I have a Napco security system where one keypad no longer works. If I purchase a new keypad, can I ... A: and thanks for your question. I no longer have installation paperwork on these... but working from ... | |
| infra red lightbulb | 1/24/2010 |
| Q: I am looking for an infrared light bulb (not heating lamps etc) to illuminate the surroundings for ... A: and thanks for writing. This is outside of my expertise. However, after a bit of reading, I don't ... | |
| Interconnected systems | 1/24/2010 |
| Q: I am doing a remodel of a garage to make it a bedroom and was told I need a direct wire smoke ... A: and thanks for your question. Yes, codes throughout the US often mandate that smoke detectors be ... | |
| adding wireless to existing ademco | 1/23/2010 |
| Q: I moved into a house that has an existing prewired system that previous owner never used. I have 2 ... A: .. Here's a link to the installation manual for the Vista 15 P. It does support wireless, but ... | |
| adding wireless to existing ademco | 1/23/2010 |
| Q: I moved into a house that has an existing prewired system that previous owner never used. I have 2 ... A: and thanks for your question. Ademco makes several families of alarm controls, and some of these ... | |
| ADT Safewatch RF | 1/22/2010 |
| Q: I hope you can help me. We have an ADT Safewatch Plus RF. It is wired. I usually do everything ... A: and thanks for writing. And here's hoping your husband finds the perfect job really soon. Now, to ... | |
| keypad goes to "sleep" | 1/20/2010 |
| Q: I have a DSC 5508 on a PC832 system.One of my 3 keypads blanks after 30 seconds. I turned the ... A: That's an interesting problem, Todd. Here's why. The programming option (016 #3# is set in the ... | |
| Kidde smoke alarm problem | 1/20/2010 |
| Q: I currently own a 3.5 year old house which I am selling due to a transfer. This house is fitted with ... A: and thanks for writing. I don't have enough information to give you a definitive answer, but I'll ... | |
| Brinks BHS-4000A | 1/19/2010 |
| Q: Our contract with Brinks expired and we chose not to renew. We chose to have our local Police ... A: and thanks for your question. Here's the deal with Brinks (now Broadview). They do not sell ... | |
| False Alarms from Hall Motion Detector | 1/19/2010 |
| Q: For the past month and a half we've had false alarms from the motion detector in our hallway every ... A: and thanks for writing. There are two reasons why a detector goes off: something in the ... | |
| D6112 | 1/17/2010 |
| Q: I have a 20+ year D6112 radionics alarm system. Every once in while, the alarm activates, almost ... A: and thanks for your question. I think you may have trouble finding a direct replacement for the ... | |
| smoke detector replacement | 1/16/2010 |
| Q: The label on the back of the alarm reads 330L IONIZATION TYPE , RADIOACTIVE MATERIAL(0.9 microcuries ... A: Ron, every once in a while I get a question about a brand that I've never heard of. You sent one of ... | |
| Alarms | 1/16/2010 |
| Q: I have an FBI 12 zone alarm in my house. When the alarm is tripped the siren located in the roof ... A: Okay! That's a great piece of troubleshooting by substitution. What's next? Since the sirens did ... | |
| Alarms | 1/15/2010 |
| Q: I have an FBI 12 zone alarm in my house. When the alarm is tripped the siren located in the roof ... A: OK... that's a good test of the battery. That leaves two more things to look at. First, let's make ... | |
| Alarms | 1/15/2010 |
| Q: I have an FBI 12 zone alarm in my house. When the alarm is tripped the siren located in the roof ... A: and thanks for your question. No, I don't think the transformer is the problem. It's just a pair of ... | |
| Home Alarm Question | 1/12/2010 |
| Q: I have an Ademco 4110XM system installed. I recently replaced the transformer. Im getting a Not ... A: and thanks for your question. "Not Ready" means that a piece of protection is open. The 09 refers ... | |
| Cellular Communications with Central Station | 1/12/2010 |
| Q: Customer of ours has done away with his analog telephone line and went with digital phone with local ... A: That's a tough situation, Jim. I assume that it's DSC equipment you're working with. There are a ... | |
| Smoke Detector Trouble Signal | 1/11/2010 |
| Q: A fire alarm subcontractor mounted intelligent photoelectric duct smoke detectors that clearly state ... A: Stephen, that would be a question for the manufacturer of the duct detector to answer. Just an ... | |
| Smoke Detector false alarm | 1/10/2010 |
| Q: The smoke detector nearest the kitchen seems to go off when my wife is heating up the stove while ... A: and thanks for writing. Smoke detectors become more sensitive as they accumulate dust and the ... | |
| Smoke Detector False Alarms | 1/10/2010 |
| Q: My wired in smoke detector has kept me up all night. Chirping, sometimes for a few seconds, a few ... A: and thanks for writing. Most manufacturers recommend replacing smoke detectors at ten years, as ... | |
| FA215 first alert | 1/9/2010 |
| Q: Our keypad on the fa215 model is beeping and indicating that a battery needs to be changed, I think ... A: and thanks for your question. The model number you supplied is for the system's keypad, and this ... | |
| resetting alarm | 1/8/2010 |
| Q: I bought a condo equipped with an ITI Security Pro 4000 but have no instruction manual and the ... A: and thanks for writing. ITI is a brand name of GE Interlogix. Here's a link to the residential ... | |
| Continuous Soft Siren | 1/7/2010 |
| Q: I have the same situation as described by James in a question posted on 20 July 2009. My alarm siren ... A: That's interesting information, Dane. Could you tell me the make and model number of the siren? I'd ... | |
| ranger american alarm door chime | 1/7/2010 |
| Q: We recently moved into a previously owned home with a Ranger American PC1550 alarm system. We do ... A: and thanks for your question. I don't know of any other keypad interventions other than those ... | |
| XL-2 LED Stays on code doesn't respond | 1/7/2010 |
| Q: My fire alarm went off the key pad did not shut it off we disconnected power and after powering up ... A: and thanks for writing. There is no code to turn the fire alarm off; the smoke detector must be ... | |
| Cannot find Panel Box | 1/6/2010 |
| Q: My home security keypad is RADIONIC D223A (2 keypad - one in the 1st floor - one in the second ... A: and thanks for your question. It would be unusual to install a control panel in an attic, where ... | |
| Continuous Soft Siren | 1/5/2010 |
| Q: I have the same situation as described by James in a question posted on 20 July 2009. My alarm siren ... A: and thanks for writing. I reviewed that old post you mentioned, and really have no additional ... | |
| Ameritech AM 100- Reprogram "FC" Alert | 1/5/2010 |
| Q: My husband and I recently bought a house with a (estimated) 12 year old Ameritech Security Link ... A: and thanks for your question. Your system, even though it's branded as Ameritech, is manufactured ... | |
| DSC 1616 Error ! | 1/4/2010 |
| Q: ! I got a problem with a DSC 1616 Alarm. I have been instaled a alarm one year ago and it was work ... A: Mario, thanks for the new information. There is no need to check the wiring, since it is a wireless ... | |
| DSC 1616 Error ! | 1/4/2010 |
| Q: ! I got a problem with a DSC 1616 Alarm. I have been instaled a alarm one year ago and it was work ... A: and thanks for writing. You have a problem with a zone for a door. There are two possibilities that ... | |
| entry beep | 12/8/2009 |
| Q: How do I get my Honeywell alarm system to stop beeping evrytime I open any door in my house? The ... A: and thanks for writing. Honeywell makes many systems, and you didn't provide the model number, so ... | |
| master code on alarm | 12/8/2009 |
| Q: moved into home with american ranger security system no manual, downloaded manual, but i dont know ... A: and thanks for writing. The best option is to ask the seller for the code. If you don't have ... | |
| home security alarm | 12/6/2009 |
| Q: good morning i installed i new panel for alarm PC 1832 i can not disarm telephone line we did not ... A: I've never heard of an alarm system responding with "Google Option." I suggest that you hire a ... | |
| resetting access codes | 12/5/2009 |
| Q: I am purchasing a foreclosed home with an installed GE Simon 3 alarm system. I have downloaded the ... A: and thanks for writing. Depending on the original programming, you may be able to default the ... | |
| Cellular Communications | 12/3/2009 |
| Q: I bought a home w/ an ADT system recently and I reactivated it w/o a land-line, using their ... A: That's correct. The trouble function on the system works the same whether the system is armed or ... | |
| Moose 1100 | 12/3/2009 |
| Q: We have had a Moose 1100 hard wired system in our house for the past 22 years. It worked fine until ... A: and thanks for writing. The Z1100 panel uses hard-wired zones only. There's no optional module to ... | |
| Cellular Communications | 12/2/2009 |
| Q: I bought a home w/ an ADT system recently and I reactivated it w/o a land-line, using their ... A: and thanks for your question. There are many ways cellular alarm communication may be set up, and ... | |
| DSC-FSA-410B 4-wire Photoelectric Smoke Detector | 11/30/2009 |
| Q: You helped me in the past with my PC 2550 DSC Security Alarm System. I am replacing my old smoke ... A: Manny. I can't tell you which color wire goes where, because I don't know what color code the ... | |
| Radionics Omega Alarm D4112 | 11/29/2009 |
| Q: How do I disconnect the power source to this alarm? We have not used the system for years. The ... A: and thanks for writing. Since the battery is already disconnected, all you have to do is locate and ... | |
| First Alert FA215 | 11/27/2009 |
| Q: I just purchased a home with a First Alert FA215 Security System. I need a manual but can't find a ... A: and thanks for your question. I believe the FA215 is the keypad; you'll have to get the model ... | |
| ADT Alarm that only works on certain settings | 11/26/2009 |
| Q: I found out the hard way that when I set my alarm to "Stay" or "Instant" I can open the doors and ... A: and thanks for writing. You didn't mention the make and model of your system, and ADT uses several ... | |
| busy signal | 11/23/2009 |
| Q: I put a new battery in my alarm system and my phone is not working i have the dsc pc2500 can you ... A: and thanks for writing. If you're calling your land line from a cell phone and are getting a busy ... | |
| FBI XL-2 and no dial tone | 11/22/2009 |
| Q: We had an electrician come out to re-wire some electrical switches and in the process he disabled ... A: Well, Ady... I think we've done all that we can via e-mail. I'm sure that if I were there in person, ... | |
| Radionics D4112 Battery Replacement | 11/22/2009 |
| Q: My alarm battery is dying and I'm trying to find out how to replace it. It keeps sending a low ... A: No worries, Ted -- you can do it yourself. Just unplug the red and black leads from the old ... | |
| smoke detectors | 11/21/2009 |
| Q: I have a Firex model fx-1020 that I think is going out; It made a short, loud horn sound(not chirp). ... A: .. You can tell whether the detectors are interconnected by the number of connecting wires attached ... | |
| NOT READY CODE | 11/21/2009 |
| Q: I'VE BEEN LIVING IN MY HOME FOR 2YRS,IT CAME WITH A BRINKS BHS 3000 ALARM SYSTEM. I DONT HAVE IT ... A: .. The CP means that there's a communication problem where the control cannot communicate with the ... | |
| smoke detectors | 11/20/2009 |
| Q: I have a Firex model fx-1020 that I think is going out; It made a short, loud horn sound(not chirp). ... A: and thanks for your question. To silence the detector, remove it from its base and disconnect the ... | |
| NOT READY CODE | 11/20/2009 |
| Q: I'VE BEEN LIVING IN MY HOME FOR 2YRS,IT CAME WITH A BRINKS BHS 3000 ALARM SYSTEM. I DONT HAVE IT ... A: and thanks for writing. "Not Ready" means that there's a piece of protection that's not secure. If ... | |
| FBI XL-2 and no dial tone | 11/19/2009 |
| Q: We had an electrician come out to re-wire some electrical switches and in the process he disabled ... A: .. Here's a link with some photos of the jack you're lookng for... just in case you overlooked it: ... | |
| FBI XL-2 and no dial tone | 11/18/2009 |
| Q: We had an electrician come out to re-wire some electrical switches and in the process he disabled ... A: and thanks for your question... and thanks for sending the photo. The phone line connection in the ... | |
| window contacts for alarms | 11/18/2009 |
| Q: I have just replace my wood frame windows with vynal frame windows,the old windows had ahole drilled ... A: and thanks for writing. There are several types of contacts that are used to protect windows. From ... | |
| Help, stop the chirping! | 11/17/2009 |
| Q: It's an ADEMCO M6674/N5976V1. I am loosing my mind. I have tried pressing the # key, I've tried ... A: and thnaks for writing. The model number you gave is for the keypad, which can be used on a number ... | |
| Home Security System with no phone line | 11/16/2009 |
| Q: I have a First Alert FA147C Security System that came with the house I purchased. Unfortunately, I ... A: and thanks for writing. The FA147C is a proprietary control, meaning that it is modified from the ... | |
| FA120C - dead? | 11/15/2009 |
| Q: I have old FA120C security system at my house. The AC was disconnected for several years. I ... A: Adam. One of the challenges in participating in this forum is figuring out what the questioner ... | |
| First Alert FA148C code | 11/15/2009 |
| Q: We purchased a home that has a First Alert FA148C alarm system, but we never recieved the 4 digit ... A: and thanks for writing. I'm amazed at how many folks buy properties with alarm systems without ... | |
| DSC PC5516Z TROUBLE light Reset | 11/14/2009 |
| Q: Randomly the TROUBLE indicator and beeping (every 10 sec) went off in the night on our system. ... A: and thanks for writing. The model number you provided is for the keypad, which can be used on ... | |
| Townhouse Alarm System | 11/14/2009 |
| Q: I have a GEM-RP3DGTL or a model very similar. My system randomly flashes a 1 or 2 when I am home. I ... A: and thanks for writing. From your description, zones 1 and 2 are faulted. Unless these's a written ... | |
| Replacing the battery on Z1100st | 11/13/2009 |
| Q: my alarm pad beeps and reads low battery or bad fuse. How do I locate the battery and/or fuses? I ... A: and thanks for writing. Yes, you can replace the battery yourself. Here's how to go about it... ... | |
| Moose Z 1100 Alarm System | 11/11/2009 |
| Q: I have a Moose Z 1100 Alarm System that we have had since 1991. Never had problems with it. Always ... A: and thanks for your question. Let's see if I understand your description correctly... you can set ... | |
| Keypad relocation | 11/11/2009 |
| Q: I bought a house with an old alarm system VISTA 10SE. I wanted to change the location of the keypad ... A: and thanks for your question. It's hard to say from here what you may have done wrong (if ... | |
| scared | 11/10/2009 |
| Q: I have a old ranger American alarm system it was working with the prior owners of the house. I have ... A: and thanks for writing. There's a difference between an "alarm" and a "trouble," and I can't tell ... | |
| Chirping alarm | 11/9/2009 |
| Q: I have a DSC home alarm system. (I am not currently under contract with any monitoring service.) ... A: and thanks for your questions. Your phones are fine. Your alarm control is trying to pass some sort ... | |
| chirping alarm | 11/3/2009 |
| Q: i have a DSCPC1555 alarm. it has been chirping every 10 seconds for 3 days and I am going mad from ... A: Happy to help... The battery in your control should be a 12 volt, 4 ampere hour, sealed-lead acid ... | |
| chirping alarm | 11/3/2009 |
| Q: i have a DSCPC1555 alarm. it has been chirping every 10 seconds for 3 days and I am going mad from ... A: and thanks for writing. To disable the alarm, you have to disconnect both the AC power and the ... | |
| DSC 2550 Stand-by battery | 11/3/2009 |
| Q: I have a DSC 2550 system that was previously installed in the home that I bought, it is not hooked ... A: and thanks for your question. The low battery trouble should clear automatically with a new, good ... | |
| ADT CO Detector / Phone Switched to TW Cable | 11/2/2009 |
| Q: I have an ADT system installed. I discontinued their monitoring service, and then switched the phone ... A: and thanks for writing. Well, there's no correlation between monitoring services and whether the CO ... | |
| DSC PC2550, False alarm | 11/1/2009 |
| Q: I've had my system for 12yrs and have had no problems until lately. The problem that I am having is ... A: Manny. Here's a link to one (of many) compatible smoke detectors: ... | |
| home alarm | 11/1/2009 |
| Q: My ademco home alarm sys will show when set (doors open or closed), it will allow for our code to be ... A: and thanks for writing. I'm assuming that you just moved in and the alarm never worked... is that ... | |
| First Alert FA260 dl Not Ready | 10/31/2009 |
| Q: I experienced a power outage and when power was restored I got the dl Not Ready on the display. ... A: and thanks for writing. That's a new error message for me, so I did some research. Here's a ... | |
| DSC PC2550, False alarm | 10/31/2009 |
| Q: I've had my system for 12yrs and have had no problems until lately. The problem that I am having is ... A: and thanks for writing. You didn't mention what kind of fire protection you have, but it's most ... | |
| smoke alarm replacement | 10/28/2009 |
| Q: I am replacing my Firex FX 1020 smoke alarms. They have a 3-wire electric connector. Can I replace ... A: and thanks for writing. Firex was recently acquired by Kidde, and they are consolidating the ... | |
| remote keypad | 10/27/2009 |
| Q: Brinks just installed a Ademco BHS 4000 unit. I would like to be able to use my Ademco 5827BD ... A: and thanks for writing. Brinks is a company that buys so many control panels that they're "private ... | |
| Key pad | 10/26/2009 |
| Q: RAdionics D4112 On the Keypad the #2 light stays on. Which is the garage door and master ... A: I think you have (had) two separate problems. Let's look at the telephone issue first. That jack ... | |
| DSC Power832 PC5010 v2.0 error message | 10/25/2009 |
| Q: I have a DSC Power832 PC5010 v2.0 installed in my home. Unfortunately, I set off the "roach bombs" ... A: and thanks for writing. Normally I'd expect to see an alarm rather than a trouble (zone fault: ... | |
| Key pad | 10/25/2009 |
| Q: RAdionics D4112 On the Keypad the #2 light stays on. Which is the garage door and master ... A: and thanks for writing. From what you wrote, I'm not quite sure how to respond. Perhaps there are a ... | |
| keypad cover | 10/24/2009 |
| Q: I have a door entry keypad control hooked-up next to my main door entry...I simply want to remove ... A: and thanks for writing. You're on the right track. That little hole you stuck the screwdriver in is ... | |
| FBI XL-2 Home Security System | 10/24/2009 |
| Q: I have a FBI XL-2 system installed in our home. How do I program it to make a chime when a door is ... A: and thanks for your questions. As I've previously written in this forum, #6 seems to work ... | |
| interconnected smoke alarms | 10/22/2009 |
| Q: 3 new smoke detectors with battery backup, hardwired ac and interconnected. I replace all the smoke ... A: and thanks for writing. You didn't mention the make and model of your new smoke detectors, so this ... | |
| dsc 832 "gen sys sup" trouble | 10/21/2009 |
| Q: I have a dsc 832 with a 5010, I switched from wired telephone line to a phone line from the cable ... A: General System Supervisory trouble indicates a loss of communication between the control and any ... | |
| Manual for Ranger American PC1555MX | 10/21/2009 |
| Q: Dave, I recently purchased a home with a existing security system Model Ranger American PC1555MX. ... A: and thanks for your question. The Ranger American panel is manufactured by a company called DSC. ... | |
| Firex FADC | 10/20/2009 |
| Q: We had a false alarm this evening - waking our 7 month old and 5 year old! We were able to silence ... A: and thanks for writing. I agree with you -- the pattern of the flashing LED is troublesome. I ... | |
| Firex Smoke Detector | 10/20/2009 |
| Q: I have Firex hard-wired ionization smoke detectors with 9V battery backup. First of all, they are ... A: and thanks for your question. The National Fire Protection Association says, "Replace all smoke ... | |
| Smoke detector vs Alarm system PC1500 | 10/17/2009 |
| Q: I have a DCS PC1500 and since my smoke detector is sensible, I would like to take it of the alarm ... A: and thanks for writing. Before you remove a life-safety feature of your system, you should try to ... | |
| Trouble with Security System | 10/17/2009 |
| Q: We purchased our house with a Regency 4720 security system. It was previously monitored by a ... A: and thanks for writing. I never serviced the Regency 4720, so I can't give you anything beyond ... | |
| Disarm Smoke Alarm for DSC Power832 | 10/16/2009 |
| Q: I have a DSC Power832 PC5010 v2.0 installed in my home. I want to disarm the smoke alarm before I ... A: and thanks for your question. There are a couple of ways you can do this. But first, if your system ... | |
| ADT alarm keept going off every 8ish hours | 10/15/2009 |
| Q: We have an ADT alarm that was already in the house when we moved in 5 years ago. We never had it ... A: and thanks for writing. It's hard to say what brand and model of control that you have (ADT uses ... | |
| Napco RP1009 Alarm System | 10/15/2009 |
| Q: We cannot reset our alarm system since power was out. Initially, when power restored, the green ... A: and thanks for writing. I believe that the RP 1009 is the keypad for your system. In order to find ... | |
| Napco RPC2000 LCD keypad | 10/13/2009 |
| Q: I finally picked up a new keypad to install and am running into a problem. I have three keypads in ... A: Ken, here's a link to the installation manual. On page 8 it shows the jumper arrangements for ... | |
| DSC 1550 | 10/13/2009 |
| Q: Moved into house w/o codes or master. battery new. 2 out of 3 panels are buzzing. All lights except ... A: and thanks for writing. First, here's a link to the user's manual for your system: ... | |
| FBI XL-2 Door Chime | 10/12/2009 |
| Q: I have a XL-2 system at home with two XL4600 RM keypads. Although the XL-2 is old, it's still ... A: If all the equipment is functioning normally, then it makes no difference at which keypad you enter ... | |
| FBI XL-2 Door Chime | 10/12/2009 |
| Q: I have a XL-2 system at home with two XL4600 RM keypads. Although the XL-2 is old, it's still ... A: an thanks for writing. #6 is the only command I know of for toggling the chime feature on FBI ... | |
| Home Alarm System FBI XL 1218 | 10/11/2009 |
| Q: A relative has a constant and or intermittent beep in their home alarm system, FBI XL 1218. The ... A: and thanks for writing. From your description, it's a system trouble. There are amber LEDs on the ... | |
| Napco RPC2000 LCD keypad | 10/11/2009 |
| Q: I finally picked up a new keypad to install and am running into a problem. I have three keypads in ... A: and thanks for your question. Sounds like the control isn't recognizing the new keypad. If you ... | |
| NAPCO Magnum 850 Programing Question | 10/8/2009 |
| Q: I have one of these old alarm systems that lost power (battery was bad during power outage) and luck ... A: and my apologies for not answering your question in a timely manner. Every once in a while a ... | |
| DSC PC1555RKZ - Don't have code | 10/8/2009 |
| Q: I moved into a home that is controlled with the DSC PC1555RKZ key pad. Unfortunately I was unable ... A: and thanks for your question. The best place to start in finding your code is with the realtors -- ... | |
| System goes into Alarm Mode | 10/7/2009 |
| Q: we recently moved into a new home that has this system. The previous owners had no clue on how it ... A: and thanks for writing. You can power-down the system without outside assistance. Your system has ... | |
| Kidde model 1276 | 10/7/2009 |
| Q: Last night we had all alarms go off at the same time. You know, the high pitched 3 beep wail. ... A: and thanks for writing. First, here's a link to the owner's manual for your detectors: ... | |
| DSC PC1550 Fast Blink Ready Light, no dial tone | 10/4/2009 |
| Q: Great site! Thanks in advance for any help you can offer. Our system was monitored using our ... A: Jim. The additional information helps. Let's try to clear up a few things. First, did the alarm ... | |
| DSC PC1550 Fast Blink Ready Light, no dial tone | 10/3/2009 |
| Q: Great site! Thanks in advance for any help you can offer. Our system was monitored using our ... A: and thanks for your question. It's incumbent on the installing company to run functional checks on ... | |
| Security Link Ameritech Alarm beeping! | 10/2/2009 |
| Q: We bought our house a few months ago and it had an alarm system (I think installed by ADT). We chose ... A: No, this system has a main control. I've attached a photo; the large beige box in the center is what ... | |
| Firex 120-1072c | 10/1/2009 |
| Q: Trying to find replacement for 120-1072c. one site shows the Firex 4618 as a replacement for 1072b ... A: Kidde recently acquired Firex, and a lot of things are changing, and many models are being ... | |
| Security Link Ameritech Alarm beeping! | 10/1/2009 |
| Q: We bought our house a few months ago and it had an alarm system (I think installed by ADT). We chose ... A: and thanks for writing. The beeping you hear is the result of a system trouble: Low Battery. This ... | |
| FA260 ALARM SYS | 9/28/2009 |
| Q: I should've added this to my previous question, 'I moved in a new home and the last owners didn't ... A: Ed. There are a couple of things to try. First, try to contact the seller and ask for the master ... | |
| First Alert security alarm | 9/27/2009 |
| Q: I just recently moved into a new house which has a First Alert FA260 security system installed, ... A: .. Here's a link to the installation and programming manual: ... | |
| beeping alarm | 9/27/2009 |
| Q: i have a ranger american system in my house. it began beeping every 10 seconds and since we bought ... A: and thanks for writing. Ranger American isn't a control brand name; it's the name of an installing ... | |
| First Alert security alarm | 9/26/2009 |
| Q: I just recently moved into a new house which has a First Alert FA260 security system installed, ... A: and thanks for writing. The FA 260 is just the keypad; it can operate a number of different control ... | |
| Beeping alarm | 9/24/2009 |
| Q: Please help. I do not know much about alarms! The battery in home alarm needs changing and it keeps ... A: .. You can disable the alarm by disconnecting one or both of the wires (inside the control panel) ... | |
| Radionic Omegalarm D6112 | 9/22/2009 |
| Q: I replace the battery in my D6112,it made a spark, a circuit breaker started started snapping I ... A: and thanks for writing. Sounds to me like you reversed polarity when you connected the battery. If ... | |
| ademco alarm | 9/21/2009 |
| Q: I have an Ademco 4110dl/4110xm alarm and I believe a 6137 keypad. A few numbers are worn out and I ... A: and thanks for writing. "Worn out" can mean a few different things, and I can't say whether ... | |
| non dedicated phone line problem | 9/18/2009 |
| Q: alarm is shared with fax and credit card machine in the past never a problem with this non dedicated ... A: and thanks for writing. When an alarm system shares a line with phones/fax/etc., it must be first, ... | |
| Alarm set off when receiving phone call | 9/17/2009 |
| Q: I have a DSC Power 1832 alarm system that trips on incoming phone calls while armed. The alarm shows ... A: Well, the absence of the RJ-31-X is technically wrong; it's a required element so as to be able to ... | |
| Decommision Smoke Detectors for Moose Z1100 | 9/16/2009 |
| Q: I am selling a house in which the previous owners installed a moose z1100 security system. The town ... A: and thanks for your questions. To see if a dust cover is available for your detector, take one down ... | |
| Alarm set off when receiving phone call | 9/15/2009 |
| Q: I have a DSC Power 1832 alarm system that trips on incoming phone calls while armed. The alarm shows ... A: Hell Dustin, and thanks for writing. Incoming calls will not affect your alarm system unless ... | |
| Smoke Detector False Alarms in late PM | 9/14/2009 |
| Q: Dave, I encountered a response from you stating: "Detectors are not recommended for garages ... A: and thanks for your question. The reason that smoke detectors should not be installed in garages or ... | |
| Smoke alarm chirps | 9/12/2009 |
| Q: I had much of my house redone after a hurricane 4 years ago. This included the smoke alarms. There ... A: and thanks for writing. Here's a link to the manual for your detector: ... | |
| interconnection firex & napco | 9/12/2009 |
| Q: I have been looking for something that does not seem to exist. To wit a way to connect a firex ... A: and thanks for your question. There are two kinds of smoke detectors; one, like Firex and other ... | |
| DSC 832 Home Security System | 9/10/2009 |
| Q: DSC 832 Security System This system was placed in our new construction house 7 years ago. There ... A: .. from what you describe, all you have to do is twist the copper portions of the green and yellow ... | |
| DSC 832 Home Security System | 9/10/2009 |
| Q: DSC 832 Security System This system was placed in our new construction house 7 years ago. There ... A: and thanks for writing. Yes, you can bypass the door contact, either in the control or at the door. ... | |
| Emergency button install? | 9/9/2009 |
| Q: I live in southern Louisiana. I have a DSC unit that was installed many years in our home. We had an ... A: John. Without knowing what zone the panic button should be associated with, it's impossible to ... | |
| Beeping alarm | 9/9/2009 |
| Q: Please help. I do not know much about alarms! The battery in home alarm needs changing and it keeps ... A: and thanks for your question. Yes, you can disable the system in two steps. First, you need to ... | |
| re smoke alarm | 9/8/2009 |
| Q: hi i have trouble with my smoke alarm it is hard wired to my house alarm which is a networx series ... A: and thanks for writing. The most common cause of false alarms in smoke detectors is dust. As it ... | |
| Emergency button install? | 9/8/2009 |
| Q: I live in southern Louisiana. I have a DSC unit that was installed many years in our home. We had an ... A: and thanks for writing. There are a lot of possibilities here, so I have a few questions for you. ... | |
| Changing motion detector Battery | 8/26/2009 |
| Q: I have a wireless Detection Systems Inc. DS9241 Motion Detector. My system says it is not working, ... A: and thanks for writing. Look at the top, bottom, and sides of the detector for a narrow groove into ... | |
| Smoke Detectors more than chirping | 8/26/2009 |
| Q: we have 6 Kidde 1275 interconnected smoke alarms. Every few months one of them goes off, usually in ... A: and thanks for your question. Here's a link to the user's manual for your detectors: ... | |
| Trouble with FBI XL2 | 8/25/2009 |
| Q: The alarm sounds and the XL 4600SM keypad 6 zone LEDs flash on and off constantly and then I can't ... A: With all the zone lights flashing, I'd suspect either a power issue (the backup battery), or a ... | |
| Trouble with FBI XL2 | 8/25/2009 |
| Q: The alarm sounds and the XL 4600SM keypad 6 zone LEDs flash on and off constantly and then I can't ... A: and thanks for writing. Entering your user code should silence the alarm (the fast blinking ... | |
| RANGER AMERICAN DSC1616 | 8/23/2009 |
| Q: I HAVE THIS ALARM SYSTEM FOR 11 YEARS, SAME CODE NOT MONITORED I HAD TO CHANGE THE BATTERY BECAUSE ... A: First, here's a link to a page where both the user and installation manuals can be downloaded: ... | |
| DSC 1550/55 Trouble light #4 | 8/22/2009 |
| Q: I just bought a house with DSC alarm system. I have been getting trouble beeps that go off every now ... A: and thanks for writing. You cannot bypass or rerset this condition. If you're not going to have a ... | |
| electric alarm going off | 8/21/2009 |
| Q: this morning I woke to my ELECTRIC alarm going off. at first just a few seconds stop and on again. ... A: and thanks for writing. The most common cause of false alarms is that the detectors have not been ... | |
| interconnected smoke alarms trouble | 8/20/2009 |
| Q: My question is similiar to one you answered on 12-7-05. I have 7 interconnected smoke detectors AC ... A: and thanks for writing. The most common cause (in my experience) is that the circuitry in the ... | |
| lifesaver model 1275 | 8/19/2009 |
| Q: we live in a house that is 3 years old. we've been here for 18mo. one of the smoke detectors started ... A: and thanks for writing. First, here's a link to the manual for your detectors: ... | |
| Ademco 4110XM Wiring | 8/18/2009 |
| Q: I am trying to install an Ademco 4110XM, and have 4 zones wired - when we test them they show ready ... A: Jeff. YES -- the description you gave is correct, and the resistor will be in series with the ... | |
| Ademco 4110XM Wiring | 8/18/2009 |
| Q: I am trying to install an Ademco 4110XM, and have 4 zones wired - when we test them they show ready ... A: Here's the deal on the resistor... it needs to be in series with the contact. By your description, ... | |
| Security monitoring at night while in house | 8/17/2009 |
| Q: I have a Ranger 8980E security system in my home that is about 10 years old and do not usually put ... A: and thanks for writing. I don't think your system has a regular "stay" feature. What you need to ... | |
| FireX constant chirping | 8/16/2009 |
| Q: Dave, In reference to your response to Lisa in this post: ... A: and thanks for writing. You're absolutely correct - the capacitor can keep things going for a bit. ... | |
| glass breaks vs. window contacts | 8/15/2009 |
| Q: We live in a lovely, safe neighborhood, but we would like to have an alarm system installed. We ... A: and thanks for writing. Glass-breaks and contacts serve different purposes, and either one, or BOTH ... | |
| Turn off chime | 8/13/2009 |
| Q: I bought a house and it has an ademco n8743-3 alarm system. Much like a question earlier you ... A: Ah! That's a horse of a different color! Here's what to do... find the transformer that's plugged ... | |
| Turn off chime | 8/12/2009 |
| Q: I bought a house and it has an ademco n8743-3 alarm system. Much like a question earlier you ... A: Without the Installer's Code, your options are limited. The Installer's Code can be reset to its ... | |
| Turn off chime | 8/11/2009 |
| Q: I bought a house and it has an ademco n8743-3 alarm system. Much like a question earlier you ... A: and thanks for writing. That model number is a keypad, I think... but it's probably controlling on ... | |
| Napco Magnum RP2000LCD | 8/10/2009 |
| Q: One of my 3 keypad panels has started to beep. No code on the window. Will no respond to system ... A: and thanks for writing. If the other two keypads are operating normally, then I'd say the control ... | |
| alarm system | 8/7/2009 |
| Q: When we came back from vacation our magnum alert system display read **out of system* and we can not ... A: and thanks for writing. By the time I got to this the technician has probably already come, gone, ... | |
| False CO Alarms in Networked Firex Combo Units | 8/6/2009 |
| Q: My home was built in 2003 and it was equipped with 5 Firex model FADC smoke alarms and 7 Firex model ... A: and thanks for writing. And apologies for not getting back to you sooner. Here's a link to the ... | |
| FX 1020, hardwired, 4 units, attic and basement included | 8/3/2009 |
| Q: Dave: I have been learning much from reading your answers to other questions. We have the same unit ... A: and thanks for writing. The answer to both your questions is, "yes." However, I must point out ... | |
| Alarm low battery | 7/31/2009 |
| Q: I have a Z100e alarm system. Everyday now it begins beeping telling me my battery is low. I went ... A: and thanks for your question. Here's a company that sells used and obsolete alarm equipment. They ... | |
| napco-Myalarm magnum alert computerized security system series 1000 | 7/31/2009 |
| Q: I forgot to turn my alarm off and opened the door and set off my alarm system. I entered the code to ... A: and thanks for your question. You've inadvertently activated your system's "chime mode," where ... | |
| smoke alarm replacements | 7/30/2009 |
| Q: I purchased my home just over six years ago. The smoke alarms that came with the house are hardwired ... A: and thanks for your questions. Kidde recently acquired Firex and the two companies have been ... | |
| Camera surveillance | 7/29/2009 |
| Q: I'd like to install surveilance cameras inside my home looking at the front/driveway through a glass ... A: and thanks for writing. You have a lot of options with today's video surveillance equipment. I've ... | |
| Motion Detector/Sensor | 7/29/2009 |
| Q: I did order the motion detector from the DIY alarm-vanguard on yesterday, however, I failed to ask ... A: Good luck with the project, Lisa. Keep in mind that the cause of the false alarms could be anywhere ... | |
| Switching Providers | 7/28/2009 |
| Q: Got a question about switching providers. I currently have Vonage running my Brinks system but I ... A: and thanks for writing. VOIP does present some issues for alarm monitoring, and as you noticed, ... | |
| DSC 1500 motion sensor-wired type | 7/27/2009 |
| Q: Is there any where I can purchase a motion sensor for my dsc 1500 wired home burglar alarmed system? A: and thanks for your question. There are many online dealers from which to choose by doing a Google ... | |
| Frozen Keyboard | 7/27/2009 |
| Q: I have an old model RP1054 D Napco system. I have 2 keyboards in the house and both of them are ... A: and thanks for writing. The model number you referenced is a Napco keypad, likely the control is a ... | |
| ADT System NOT powered, but beeping | 7/25/2009 |
| Q: We recently moved into a new house that had an ADT security system installed (version 3?). The ... A: .. There's nothing that I know of that would be installed inside a wall that would chirp. If you ... | |
| Resetting the Passcode | 7/24/2009 |
| Q: I just purchased a home that has an existing Radionics 6112 8 zone system. It was not used by the ... A: and thanks for your question. It's possible to reset the system to program it as your own, but... ... | |
| ADT System NOT powered, but beeping | 7/24/2009 |
| Q: We recently moved into a new house that had an ADT security system installed (version 3?). The ... A: and thanks for writing. I agree with ADT. Once the battery and AC power have been removed, the ... | |
| Alarm and BAT on the panel of ADT 3000 | 7/23/2009 |
| Q: When I got home this evening, I had an alarm and BAT identify on the panel of ADT Security Manager ... A: and thanks for your question. The battery will have to be replaced if it does not charge on its own ... | |
| PC1555 trouble condition | 7/22/2009 |
| Q: My PC1555 system has a steady yellow trouble light on - pressing *2 produces a "1" -- pressing key ... A: and thanks for writing. After pressing *2, you had the zone 1 LED come on. The 1555 documentation ... | |
| Master alarm reset | 7/22/2009 |
| Q: I have purchased a second hand alarm system NetworkX NX-4 which I have installed successfully ... A: and thanks for writing. I never worked much with CADDX equipment. However, here's a link to the ... | |
| DSC 832 Security System | 7/21/2009 |
| Q: I was reading your response to another question regarding turning off a 'DSC 832 Security System' by ... A: and thanks for writing. The memory chip that holds the system programming and passwords is ... | |
| CP-400 | 7/21/2009 |
| Q: Do U have sheets on this panel ?? A: and thanks for writing. No, I do not have paperwork on the CP-400. It is available here though: ... | |
| DSC Power 832 System - continuous quiet siren | 7/20/2009 |
| Q: In my office/warehouse I have the DSC Power 832 system partitioned. I have a problem with the alarm ... A: and thanks for writing. In my experience, I recall only one other instance that is close to what ... | |
| DSC 832* | 7/19/2009 |
| Q: My system's yellow trouble light comes on & the the beeping starts, I followed the instructions in ... A: and thanks for writing. Trouble for zone 1 means that the backup battery, located in the main ... | |
| Alarm Battery/Fuse Issue | 7/19/2009 |
| Q: I have an ADT system and thought the battery had died. I replaced the battery and found that my ... A: and thanks for writing. I don't know offhand the specifications for the fuse for your panel, so ... | |
| Admeco 4110XM keeps on dialing | 7/17/2009 |
| Q: Whenever the alarm calls out for anything, an actual alarm or a weekly test, it dials the primary ... A: and thanks for writing. The reason that your control is dialing the primary and secondary numbers ... | |
| DSC PC 2550 Monitoring | 7/16/2009 |
| Q: I turned off my phone service and want to stop the trouble light and chirping caused by the phone ... A: and thanks for writing. Here's a link to the installation manual and programming guide for your ... | |
| Fire Alarm | 7/15/2009 |
| Q: Our fire alarms keep going off every 20 minutes since yesterday. All of them have been wired into ... A: Stefanie, if you can look at the LEDs on the detectors when they go off, one of them will be ... | |
| Fire Alarm | 7/15/2009 |
| Q: Our fire alarms keep going off every 20 minutes since yesterday. All of them have been wired into ... A: and thanks for your question. Smoke detectors do not alarm because of low batteries. It looks to me ... | |
| testing smoke detectors | 7/14/2009 |
| Q: I am told just pushing the test button does not actually test the smoke alarms corecctly. Where do I ... A: and thanks for writing. You can purchase artificial smoke in a spray can, such as here: ... | |
| Master Password | 7/13/2009 |
| Q: Our alarm was used only for a short period of time and we discontinued using it. No it is beeping ... A: and thanks for your question. Most modern panels can be "defaulted" to their original factory ... | |
| Help! Chirping alarm | 7/13/2009 |
| Q: We had a power outage last night and now our fire alarm in our foyer (unreachable without ... A: and thanks for writing. Smoke detectors chirp once every 45 - 60 seconds when their backup battery ... | |
| Firex old model FADC | 7/11/2009 |
| Q: How is it possible that several of these alarms could continue to chirp after being disconnected ... A: Sorry you didn't find this answer helpful. Please let me know what you eventually find, as this will ... | |
| Replacing old alarm system | 7/11/2009 |
| Q: Dave, I have an existing FBII XL-4 alarm system, currently unmonitored. Supposedly, the "dialer" ... A: and thanks for your questions. You are correct in your assumption that you can replace the control ... | |
| Ademco Vista 20se replacing a 240-COe | 7/10/2009 |
| Q: I had an old 240-COe carbon monoxide detector that was end of life. I purchased a new exact ... A: and thanks for writing. There's no good reason why a DIRECT replacement, with the wires connected ... | |
| existing hardwired fire alarms with new DSC alarm | 7/9/2009 |
| Q: I have a house with hardwired fire alarms (one goes off they all go off). The type of wire ... A: Hmmm... possibly, but I would not recommend it. I'd be wary of a couple of things. First, 14 gauge ... | |
| existing hardwired fire alarms with new DSC alarm | 7/9/2009 |
| Q: I have a house with hardwired fire alarms (one goes off they all go off). The type of wire ... A: and thanks for your question. Household smoke detectors like the ones you describe are not designed ... | |
| DSC Power 832 - no lights on keypads or sensors | 7/8/2009 |
| Q: The trouble light on my system recently came on. I let it stay on for several days and the system ... A: and thanks for writing. Even if the transformer and outlet are fine, it's the presence of AC power ... | |
| Magnum Alert 1000 Series Question | 7/8/2009 |
| Q: The subject security system which I have is currently inoperable. The problem began with a false ... A: and thanks for writing. I'm afraid Ihave more questions than answers. But I can tell you that for ... | |
| wireless house alarm | 7/7/2009 |
| Q: my micro mark wireless house alarm is brand new with brand new batteries installed. my pir's pick ... A: and thanks for your question. I have to admit that I'd never heard of Micromark until you wrote. ... | |
| chirping smoke alarms | 7/4/2009 |
| Q: put new smoke alarms in entire house. chirping won't stop. all brand new and new batteries. green ... A: and thanks for writing. The likely problem is not with the smoke detectors. It's probably a plug-in ... | |
| DSC Power 832 | 6/30/2009 |
| Q: My alarm has been disconnected for some time. I have connected it now and changed the battery but ... A: and thanks for writing. There are a lot of unknowns here, and to me the greatest one is the reason ... | |
| Ranger American Alarm is dead | 6/30/2009 |
| Q: about 2 weeks ago my ranger american alarm panel "Danger" light was on for a few days and chirping ... A: and thanks for your question. Most alarm systems will continue to run with a dead battery, as long ... | |
| Replacement for Firex FX1020 | 6/29/2009 |
| Q: Attempted to replace one Firex FX1020 (over 20yrs old) with a Kidde i12020. When connected, all ... A: and thanks for your question. The short answer is yes, for two reasons. First, it's rarely a good ... | |
| disconnecting an alarm system | 6/29/2009 |
| Q: We bought our house about eight years ago. It has an FBI XL 3 alarm in it that was in it when we ... A: and thanks for your question. It's not a common problem, but it is one that's caused by ... | |
| Master Code | 6/28/2009 |
| Q: I have an EN1550 (by Digital Security Controls DSC) and I like to change the master code. Recently ... A: and thanks for writing. Here's a link to the user manual for your system: ... | |
| Replacing new key pad | 6/26/2009 |
| Q: Is it possible to replace a keypad by myself on a home alarm system and where would i be able to ... A: Jay. I think you'll have a hard time finding the exact model number replacement keypad... but I ... | |
| Ademco Vista 10 SE | 6/26/2009 |
| Q: I have an ademco vista 10 SE Nightly the key pad beeps that there is a low battery. We have lived ... A: and thanks for your question. The system battery is located in the main control box (not the ... | |
| Morse MDC 8C Alarm System | 6/25/2009 |
| Q: I have the system identified in the Subject area. Do you know a potential source for a keypad for ... A: and thanks for writing. I never worked much with Morse equipment, and the line as far as I know, ... | |
| Door Chime | 6/25/2009 |
| Q: The chime that rings everytime a door opens has gotten very annoying and I would like to turn it ... A: and thanks for writing. Try this on your keypad: #6 This should toggle the chime feature on or off ... | |
| Replacing new key pad | 6/24/2009 |
| Q: Is it possible to replace a keypad by myself on a home alarm system and where would i be able to ... A: and greetings from South Florida in the USA. If you're competent with small hand tools, I see no ... | |
| nortron smoke alarm model#ac8w1 | 6/23/2009 |
| Q: just recently the alarm gives off a low moaning sound about 4 times a day is this normal just bought ... A: and thanks for writing. I've never been able to locate any product information on Norton smoke ... | |
| DSC 632 PC1555MX | 6/23/2009 |
| Q: My zone 2 (door contact) gave me a false alarm for the second time. I have the system for almost 3 ... A: and thanks for your question. The battery is supervised separately, and will show as a trouble on ... | |
| chirping | 6/22/2009 |
| Q: I have a lifesaver 1225 smoke detector hardwired with no battery backup that keeps chirping....what ... A: and thanks for your question. The 1225 is not listed among Kidde's smoke alarms, and I have not ... | |
| Disable CO detector on DSC 832? | 6/21/2009 |
| Q: my house has a DSC PC5010 Power832 alarm system. There is a GE 240-COe carbon monoxide detector ... A: and thanks for your question. If you disconnect your CO detector, you'll likely have a trouble ... | |
| Kidde 1276 smoke alarm | 6/20/2009 |
| Q: I have a new home that is 2 years old with a total of 5 smoke alarms. One night all of them went off ... A: and thanks for your question. The most common cause of false alarms is dust and dirt. Smoke ... | |
| DSC PC1500 Alarm system fault | 6/18/2009 |
| Q: How do I stop my control panel emitting regular bleeps when not armed? A: and thanks for your question. There's some sort of system fault that's causing the beeping. You'll ... | |
| trouble/falsing smokes | 6/18/2009 |
| Q: im working on a DSC power 832. there are 7 smokes and 1 heat. i have checked my wire, power, ... A: Hell Alexander. Sounds like you're a tech... what company? From you're description, it sounds like ... | |
| Completely disconnect Moose Z1100 System 1? | 6/16/2009 |
| Q: My condo came with a Moose Z1100 System 1. I've already had to replace the battery once, and the ... A: and thanks for writing. You shouldn't need an electrician to disable the system. You need to do ... | |
| DSC 1550 | 6/15/2009 |
| Q: Michael A: and thanks for writing. Sounds like you bought the house with the alarm system powered down. It was ... | |
| Nortron Smoke Detector - Finite Life | 6/13/2009 |
| Q: We have a couple of hardwired smoke detectors in our basement that are still problem free for 10 ... A: and thanks for writing. In terms of the useful life of smoke detectors, there's no difference ... | |
| Re: "Dead" house alarm goes into panic mode! | 6/11/2009 |
| Q: My house alarm has been out of service (no lights on ant panel or motion sensors)for over 5 yrs. At ... A: and thanks for writing. If you're not using the system, the best course is to completely power it ... | |
| fire alarm reset | 6/7/2009 |
| Q: I have a Security Command Executive Series control keypad that runs my security and fire alarm ... A: I'm not conversant in that series of alarm controls. However, many systems have latching smoke ... | |
| chirping will drive us all insane! | 6/6/2009 |
| Q: We moved into our 15 yr old house about 4 years ago. There was a Caddis Ranger 8980e security ... A: and thanks for writing. Let's see if we can sort this out. First, no chirping should come from the ... | |
| Moose daily low battery alarm | 6/4/2009 |
| Q: How can I shut-off this every 24-hour low battery alarm. A new battery does not do the trick. This ... A: and thanks for your question. We're probably not going to have a happy outcome here, but let's try. ... | |
| BRK AC IOn Smoke Detector problem | 6/3/2009 |
| Q: Dave, I have Multiple BRK AC powered ionization smoke detector ( model 1839N or 1839WN) and all of a ... A: and thanks for your question. I was unable to find the model numbers you listed. Please have a look ... | |
| Z1100 Siren goes off daily | 6/2/2009 |
| Q: I have an older home with an older z1100 system. I cannot access the "main box". The siren goes off ... A: and thanks for your question. The way to completely disarm the system is to power it down -- and ... | |
| FBI STAR XL 4800 EZ ALARM PANEL | 6/2/2009 |
| Q: Can you tell me where I can obtain an installation manual for the above mention panel. I removed the ... A: and thanks for your question. Sometimes it's tough to track down documents for "antique" systems. ... | |
| Firex CO detector | 6/1/2009 |
| Q: My home has hard-wired Firex smoke alarms in the upper level. I am in the process of finishing my ... A: and thanks for writing. Kidde recently acquired Maple Chase, the manufacturer of the Firex line. ... | |
| How to reset alarm security code | 5/29/2009 |
| Q: We have an Ademco Vista model 4130 (about 20 years old) and would like to change the master security ... A: and thanks for your question. Well, you can't change the master code with the master code; you need ... | |
| Removing a station | 5/28/2009 |
| Q: I have a sensor that seems to have gone bad. How do I remove it, or program it off my system ... A: and thanks for your question. I can't give you good advice without knowing the model number of your ... | |
| fa160c alarm panel | 5/21/2009 |
| Q: dave i am very familier with the ademco vista family of products and understand they are similiar to ... A: and thanks for writing. Here's the closest I could find: ... | |
| Security System not alarming | 5/21/2009 |
| Q: I have a Security Command XR20 system. My backup battery went bad and when I replaced it my system ... A: and thanks for writing. Just my opinion, but the monitoring company should have tested the ... | |
| CP-400 Fire Alarm Panel | 5/19/2009 |
| Q: Dave, I am a Buyer at a nuclear facility (translates: nukes do not upgrade or modify systems w/o ... A: and thanks for writing. Pyrotronics was part of Borg-Warner back in the late 90's, and was a ... | |
| Chirping fire alarm | 5/19/2009 |
| Q: Dave, I have dusted, replaced batteries and now the detectors, and it is still chirping. It ... A: and thanks for writing. The chirping is coming from either the smoke detectors or something else, ... | |
| false alarm during the night | 5/18/2009 |
| Q: I have a DSC PC1555. Been having trouble with false alarms during the night, at varies times. The ... A: and thanks for writing. From what you wrote, I can't tell whether you have a single problem or two ... | |
| en/dcs 1550 chirping even after power disconnected | 5/16/2009 |
| Q: I have an en 1550 alarm system for which I discontinued monitoring last summer since I was not using ... A: and thanks for writing. Alarm systems have but two sources of power -- the AC transformer and the ... | |
| DSC 832 Security System | 5/16/2009 |
| Q: Dave, I have an DSC Power 832 Security System but I never received the master code from the previous ... A: and thanks for writing. There is a procedure to default the control back to its factory state, thus ... | |
| DSC Power 832 | 5/15/2009 |
| Q: model 5508(z), 8 zone LED. Trouble light is on; *2 indicates "8" code, which translates to "loss of ... A: and thanks for writing. Those are the correct instructions; did you press the * key followed by ... | |
| Magnum Alert 850 | 5/14/2009 |
| Q: We had a power outage two days ago, and today the alarm telephone dialer seems to be malfunctioning, ... A: and thanks for your question. Alarm systems that are connected by telephone to a monitoring center ... | |
| Ademco Vista 10se | 5/1/2009 |
| Q: I have been living in my house for over a year and a half and have never obtained the master code ... A: and thanks for writing. If you can't obtain either the installer's code from the installing ... | |
| Ademco 4140XM Phone Bypass | 4/30/2009 |
| Q: I have an Ademco 4140XM security system that is not used or monitored and I’d like to bypass ... A: and thanks for your question. This should be easier than you think. Don't disconnect any wires in ... | |
| False alarms | 4/30/2009 |
| Q: We have 12, electrically connected smoke alarms in our house. Randomly, one of the alarms triggers, ... A: and thanks for writing. I don't recommend disconnecting detectors since doing that reduces your ... | |
| First Alert FA260 | 4/27/2009 |
| Q: We have a first Alert FA260 unit which is not activated and was already installed when we purchased ... A: and thanks for your question. The cause of the beeping is likely a system fault, such as low ... | |
| Radionics Omegalarm D6112 | 4/24/2009 |
| Q: I am going to change monitoring service and the new service needs the installer code for my D6112 by ... A: and thanks for writing. If the installer code was changed from the default, and is not available, ... | |
| keypad | 4/21/2009 |
| Q: I have lost my manual and i need it because my keypad says fire but i ashore you that there is not ... A: Here's a link to the user's guide for your system: http://www.masterburglaralarm.com/pc5010user.pdf ... | |
| DSC trouble light won't go off | 4/20/2009 |
| Q: I have a DSC PC1555MX systen with an LCD keypad. A few months ago we got a trouble signal. ... A: and thanks for your question. Zone 7 after pressing *2 does indicate a low battery on that sensor. ... | |
| DSC Power 832 lost master code | 4/20/2009 |
| Q: I bought my home 3 years ago and had no interest in the alarm system until today. I have the DSC ... A: and thanks for writing. Yes, you can default the panel back to its factory state and the default ... | |
| false alarm | 4/19/2009 |
| Q: I came home the other day to find a beep on my fire alarm. Usually replacing the batteries in the 3 ... A: As I suspected, the smoke detectors are not designed to be interconnected with a fire or burglar ... | |
| false alarm | 4/19/2009 |
| Q: I came home the other day to find a beep on my fire alarm. Usually replacing the batteries in the 3 ... A: .. you're going to have to give me a little help here. When you mentioned in your first question ... | |
| Connection of RT1640 | 4/18/2009 |
| Q: The wiring to my transformer (RT 1640) came disconnected when I moved it to reset the outlet. Can ... A: and thanks for your question. Transformers produce an alternating current output; because of this, ... | |
| Lifesaver Model 1275 | 4/16/2009 |
| Q: I have Lifesaver Model 1275 and even though I put in a fresh battery (I tried it with different ... A: and thanks for your question. Sometimes smoke detectors remember the low battery condition, even ... | |
| DSC Power832 Stay & Away Arming | 4/16/2009 |
| Q: My key pad is continuously chirping approximately every 10seconds. Troubleshooting from the key pad ... A: Pavin. There's not much to the keypads and their connections; it's just a 4-wire circuit from the ... | |
| Caddx 8980E alarm system problem | 4/15/2009 |
| Q: I live in a house that has a Caddx Ranger 8980E alarm system. The system was installed in 1994 and ... A: and thanks for writing. Your clear description of the events provides two clues: the storm, and the ... | |
| fire, smoke trouble message | 4/13/2009 |
| Q: I have a STAR XL 4800 EZ system made by FBII and installed in 1992. We came back from vacation to a ... A: and thanks for your question. I'll try to clear up a few things for you. Fire circuits are ... | |
| DSC Power832 Stay & Away Arming | 4/7/2009 |
| Q: My key pad is continuously chirping approximately every 10seconds. Troubleshooting from the key pad ... A: Pravin, my apologies for not responding sooner. I did not initially see your follow-up in my queue. ... | |
| FA260 adding devices? | 4/7/2009 |
| Q: We purchased a house that has an existing wireless alarm system that is being monitored by an alarm ... A: and thanks for your question. To add wireless devices to your system, you'll need the installer's ... | |
| Vista 10SE Security System | 4/6/2009 |
| Q: I moved into a house where Vista 10SE Security system was already installed. We have been using it ... A: and thanks for writing. Well, I can help you make it be quiet, but reactivation will probably ... | |
| pre-wired system | 4/6/2009 |
| Q: The house we bought came with a pre-wired Ademco system. We do not have service and were never ... A: and thanks for your question. Yes, you can disconnect the system yourself by powering it down. ... | |
| OC Trouble Code on Ademco 4110 | 4/5/2009 |
| Q: I woke up one morning with the security keypads beeping and displaying "OC". This was a ... A: and thanks for your question. Your diagnosis is correct; no communication between the keypads and ... | |
| system trouble on my DCS 1555 system | 4/4/2009 |
| Q: The system trouble light is on and it chirps every 10 seconds, I downloaded a manual off the ... A: and thanks for writing. If you followed the instructions on page 12 and pressed *2, you should have ... | |
| DSC Power832 Chriping | 4/4/2009 |
| Q: My key pad is continuously chirping approximately every 10seconds. Troubleshooting from the key pad ... A: and thanks for writing. The failure to communicate with the central station indicates some sort of ... | |
| firealarm residential new constuction | 4/2/2009 |
| Q: fire alarm activated 3 times in the last 3 weeks it only happens in early morning they are kidde ... A: and thanks for writing. Since this is new residential construction, I'm assuming all the detectors ... | |
| PC 1550 Trouble Light Stays On | 3/31/2009 |
| Q: I just replaced the battery in my Ranger American model PC 1550 and the trouble light stays on. When ... A: and thanks for your question. Your control is actually manufactured by DSC, and private labeled for ... | |
| Chirping | 3/29/2009 |
| Q: About a month ago my heat sensors in my garage began to chirp. Ive tried everything to stop them ... A: and thanks for writing. A couple of thoughts... first, I don't know of any heat detectors (aside ... | |
| Interconnected smoke alarms won't stop alarming | 3/28/2009 |
| Q: We are finishing our basement and installed 2 new BRK First Alert SC9120B smoke alarms. There was ... A: and thanks for writing. From your description of the wiring you made, I see no error. However you ... | |
| Radionics 6112 key pad beeps | 3/28/2009 |
| Q: I have a Radionics Omega Alarm 6112. Everyday at 9:19 am and 9:19 pm the key pads beep. I reset it ... A: and thanks for your question. You can check the battery yourself... what you can do is open the ... | |
| chirping smoke detector | 3/27/2009 |
| Q: Our home is 20 years old and we have the original hard-wired smoke detectors. They are First Alert ... A: and thanks for writing. If in fact your smoke detectors are 20 years old, then yes, I'd recommend ... | |
| smoke detector | 3/26/2009 |
| Q: If a smoke detector is either ripped or knocked off the wall, will it affect electrical service to ... A: and thanks for your question. With so many variables, it's impossible to say... but I'll give you a ... | |
| Ademco 4110 Zone Problems | 3/25/2009 |
| Q: I have an Ademco ADT 4110 system that sets ok most of the time. I would estimate the system is 10 ... A: About the resistor... That's what's called the "EOL" or "end-of-line" resistor. It should be at the ... | |
| Smoke detector chirping | 3/24/2009 |
| Q: I have an apartment that is about 8 years old and has 7 USI type smoke detectors. After a power ... A: and thanks for writing. I have a couple of thoughts for you. First, the useful life of smoke ... | |
| Ademco 4110 Zone Problems | 3/24/2009 |
| Q: I have an Ademco ADT 4110 system that sets ok most of the time. I would estimate the system is 10 ... A: George. The "ready" light cycling on and off as the motion detector trips is normal. Ordinarily, ... | |
| Ademco 4110 Zone Problems | 3/21/2009 |
| Q: I have an Ademco ADT 4110 system that sets ok most of the time. I would estimate the system is 10 ... A: and thanks for your question. I don't think there's a problem with the control panel; what you ... | |
| chirping smoke detector base even when detached | 3/21/2009 |
| Q: We've been up since 3:15 a.m. trying to get our smoke detector to stop chirping, so we can all ... A: and thanks for writing. Please look in the vicinity of the smoke detector for either a plug-in ... | |
| firex 120-1072b smoke detectors | 3/19/2009 |
| Q: DETECTORS STARTED SLOW RAMDON BEEP. CHANGED BATTERIES AND VACUMED. . STILL BEEPS. DATE ON UNITS JAN ... A: and thanks for writing. First, check to make sure it's the smoke detector that's beeping. Sometimes ... | |
| westar home security system | 3/18/2009 |
| Q: Please help. I have had a Westar security system in my home for approx. ten years w/no problems ... A: and thanks for writing. I never worked on Westar equipment, but I think I recognize what's ... | |
| DSC Power 832 Security System | 3/18/2009 |
| Q: We have just leased a home with the above security system. The owner does not have any knowledge of ... A: and thanks for your question. If you do not have the master code and can not find out what it is ... | |
| Dial rules for DSC panel | 3/16/2009 |
| Q: I have a pre-installed alarm (DSC1616). I installed voip and have a dial tone at the panel tested ... A: I see this question was submitted about a month ago. It wasn't directed to me, but I came across it ... | |
| ademco 1023 and 5241 digital keypad,both 12v | 3/15/2009 |
| Q: I have a 1023 and a 5241,i know the alarm code,no problem there.If I trip the alarm,I dont ... A: Well, you'll be pleased to know that Ademco (even after the inevitable corporate acquisitions) is ... | |
| ademco 1023 and 5241 digital keypad,both 12v | 3/14/2009 |
| Q: I have a 1023 and a 5241,i know the alarm code,no problem there.If I trip the alarm,I dont ... A: and thanks for your question. Normally, the zone LEDs would not blink, except when a piece of ... | |
| New house-No codes-No directions | 3/14/2009 |
| Q: I purchased a house where the owner had died and there are no codes or instructions for the alarm ... A: and thanks for writing. The Radionics systems are somewhat different than most that are on the ... | |
| Ademco Vista alarm | 3/13/2009 |
| Q: I have had this self contained alarm system for about 12 years. Recently the screen began to read ... A: Cherie. I suspect that your system is the Vista-10 (there is a control box that is separate from the ... | |
| Emergency Net. Inc. EN1550R | 3/12/2009 |
| Q: I have this system that is old,just like me. It works good.I need to know how to get the ... A: and thanks for writing. Here's a link where you can download the installation manual. Scroll down a ... | |
| Ademco Vista alarm | 3/12/2009 |
| Q: I have had this self contained alarm system for about 12 years. Recently the screen began to read ... A: and thanks for writing. There are many varieties in the Vista series; if you can provide the model ... | |
| DSC Power 832 security system | 3/11/2009 |
| Q: PC5508 LEd keypad. Zone one is my entry and exit zones. The door from the garage works fine. It has ... A: and thanks for writing. If I understand your description, the garage door, front door, and back ... | |
| Lifesaver model 4800R | 3/10/2009 |
| Q: we have a Lifesaver 4800R with rechargable battery installed in our home, and last night it just ... A: and thanks for your question. I was unable to locate the instruction manual for your detector, but ... | |
| Wireless Systems? | 3/8/2009 |
| Q: I’m looking at 2 different alarm systems. Both are wireless and both are through the internet. Is ... A: Alarm dialers use the switched telephone network (STN)to transmit alarm signals. The dialer is ... | |
| fire alarm keeps beeping | 3/8/2009 |
| Q: I have hardwired smoke alarms. It was chirping so i replaced the battery now that i have and put it ... A: and thanks for writing. Sometimes the low battery indication becomes "stuck" in the memory of the ... | |
| Wireless Systems? | 3/7/2009 |
| Q: I’m looking at 2 different alarm systems. Both are wireless and both are through the internet. Is ... A: and thanks for your question. Wireless technology has come a long way since the 80's, and you need ... | |
| smoke alarm sputtering | 3/7/2009 |
| Q: I cannot figure out how to change the battery or disarm the alarm until my electrician can come out. ... A: and thanks for writing. I looked on the BRK web site here ... | |
| dsc 832 smoke detectors | 3/5/2009 |
| Q: my fire alarm keeps going off. I had one smoke (unlit) replaced but it still goes off. Some of the ... A: and thanks for writing. Before I can offer any advice, I need to know something. "DSC 832" refers ... | |
| hard-wired alarm contacts not sticking to metal window frames | 3/5/2009 |
| Q: We purchased an alarm system through our builder. The alarm company sent a man out to pre-wire ... A: and thanks for writing. Without seeing the nature of the problem you described, it's hard to ... | |
| DSC Power 832 | 3/3/2009 |
| Q: I have a DSC Power 832 system with a PC5010 display and 7 smoke detectors throughout my house. How ... A: and thanks for writing. There are a few ways to check. If you open the main control panel, look at ... | |
| smoke alarms | 3/3/2009 |
| Q: I'm writing to you from Ontario, Canada and my question is I have 3 hard-wired smoke alarms in my ... A: and thanks for writing. I'll try to answer your questions in turn. The original hard-wired ... | |
| tate fire alarm | 3/1/2009 |
| Q: put when i set alarm the bell continually goes of i am at a Witt's end to find problem it is a tate ... A: and thanks for writing. I'm unfamiliar with Tate Fire Alarms, it being a UK product and me being in ... | |
| Vista 4110XM alarm sys. external sirens/horns | 2/27/2009 |
| Q: My external sirens/horns are not working for my Vista 4110xm alarm system. What type of trouble ... A: and thanks for your question. The things that you can troubleshoot on your own depend on whether ... | |
| Networx NX-4 system | 2/26/2009 |
| Q: I have a networx NX-4 system by GE. It is unmonitored and started going off when I pushed one of the ... A: Alex. You're in a tough spot without having the access codes. Just a suggestion... call your ... | |
| Networx NX-4 system | 2/26/2009 |
| Q: I have a networx NX-4 system by GE. It is unmonitored and started going off when I pushed one of the ... A: and thanks for writing. Here's a link to the owner's manual for your system for future reference: ... | |
| smoke detector | 2/24/2009 |
| Q: In a second floor bedroom apt. of a building that I own, my office on the first floor, the hard ... A: and thanks for your question. The blinking light may be perfectly normal. Every manufacturer has ... | |
| Ameritech/Ademco home alarm system | 2/23/2009 |
| Q: It was in the house when I bought it 5yrs ago. Never did anything with it. Have no codes! Don't want ... A: and thanks for writing. From what you describe, you have a system that was disabled before you ... | |
| Keypads | 2/23/2009 |
| Q: I have a DSC PC1550. What keypads can I use for this system? A: and thanks for your question. The only keypad I know for sure that's compatible is the PC1500RK, ... | |
| Radionics 2112 | 2/22/2009 |
| Q: I didn't use the system for few years. Now I just replaced the new battery and tried to reset the ... A: and thanks for your question. I'm not too familiar with the Radionics line, and don't have access ... | |
| screen on brinks alarm just went blank | 2/21/2009 |
| Q: I have an unmonitored Brinks BHS-3000C that came with the home I purchased a few months ago. ... A: Anna. I'll give you some information on your options. First, you could choose to sign-on with ... | |
| firex 120-1072c | 2/21/2009 |
| Q: i have a house with these devices in all rooms that code requires and they are tied together on the ... A: and thanks for your question. First, there's no reason that false alarms always seem to happen in ... | |
| moose Z1100 alarm reset question | 2/20/2009 |
| Q: Dave, I am unable to get our Moose Z1100 alarm to reset. I have powered down the system, hit the ... A: and thanks for writing. First here's a link where you can download a copy of the user's manual for ... | |
| screen on brinks alarm just went blank | 2/20/2009 |
| Q: I have an unmonitored Brinks BHS-3000C that came with the home I purchased a few months ago. ... A: and thanks for writing. Brinks operates a little differently from other alarm providers. First, ... | |
| Melcom ST6000 | 2/18/2009 |
| Q: We just bought a house where we have that alarm installed (Melcom St6000). The house have been ... A: and thanks for writing. I had never heard of the Melcom panel until you wrote. A quick bit of ... | |
| wireless battery | 2/17/2009 |
| Q: I had an alarm system installed recently and have had problems with the wireless battery already. ... A: and thanks for your question. It's hard to troubleshoot something like this remotely, but I'll give ... | |
| key pad that sticks | 2/17/2009 |
| Q: I have an ademco m6674 key pad that needs to be replaced. I am trying to look on line to purchase ... A: and thanks for writing. It's likely that your keypad is discontinued. Here's what you should do: go ... | |
| How do I turn alarm off? | 2/16/2009 |
| Q: I have a newer home with a DSC PC1555RKZ. The main Ranger-American, now Guardian box is hard wired ... A: and thanks for your question. Here's what to do since you couldn't locate the transformer... Open ... | |
| VISTA -20SE low battery signal | 2/16/2009 |
| Q: My VISTA-20SE 2 partitioned security system went off one night with bursts of rapid beeps.I came to ... A: and thanks for your questions. Yes, you can replace your 7.2 Ampere hour battery with either a 7 AH ... | |
| ADEMCO HARDWIRED CO2 DETECTOR PROBLEM?'s | 2/15/2009 |
| Q: I had ADT install a smoke,co2 and alarm system installed back in 2002. What is happen is this. I ... A: Scott. Yes, the detectors should be replaced. Since ADT did the original installation, I suggest ... | |
| ADEMCO HARDWIRED CO2 DETECTOR PROBLEM?'s | 2/15/2009 |
| Q: I had ADT install a smoke,co2 and alarm system installed back in 2002. What is happen is this. I ... A: and thanks for your question. I don't know which model CO detector you have, but here's an excerpt ... | |
| Alarm Beeping Issues | 2/14/2009 |
| Q: Hey Dave, I have a First Alert home alarm system that was professionally installed approx. 9 years ... A: and thanks for your question. First, here's a link where you can download the User's Manual for ... | |
| New Home No master code!! | 2/14/2009 |
| Q: Dave, Thanks for being here to help everyone with Questions about Security! My question is we just ... A: and thanks for writing. I'm afraid you've already answered the question -- yes, in order to regain ... | |
| moose zx200/zx210 | 2/13/2009 |
| Q: my alarm system is working fine but i dont have any codes for it, as the people before dint leave ... A: Here is a link for your user's manual: ... | |
| door chime FA260 | 2/13/2009 |
| Q: We just replaced our battery in our FA260 home security system and can not figure out how to turn ... A: and thanks for your question. To enable the chime mode, enter you password into the keypad and ... | |
| Dual guard alarm system with moose key pad. | 2/12/2009 |
| Q: my alarm system is working fine but i dont have any codes for it, as the people before dint leave ... A: and thanks for writing. If you v=can find the make and model number of your control panel, I'll try ... | |
| PC2550 resistors | 2/11/2009 |
| Q: I replaced a door jamb and broke a resistor. I found replacements with same color bands from Radio ... A: and thanks for your question. It's a low-voltage system, and the current is really very low on the ... | |
| Burglar/Fire Alarm | 2/11/2009 |
| Q: I need to know if the DSC Powerseries PC1832 has fire alarm capabilities? I am considering to ... A: and thanks for your question. The 1832 does have fire alarm capabilities. Here's a link where you ... | |
| False Alarm | 2/10/2009 |
| Q: Dave, this is in follow-up to your response to Kristy regarding fire alarms activating when the ... A: and thanks for your question. The Firex 4618 smoke detectors are not designed to be connected to a ... | |
| First Alert security/fire system | 2/10/2009 |
| Q: I discontinued by Guardian service and they deactivated my system via phone. Since I own the ... A: and thanks for your question. There's no short answer to your question; it depends on the equipment ... | |
| Using Vonage with an alarm system | 2/9/2009 |
| Q: I have a Vista 15 alarm system witha 4286 phone module. Will this system work correctly if I change ... A: and thanks for your question. There are tradeoffs to consider when using VoIp for alarm signal ... | |
| Security camera | 2/8/2009 |
| Q: Dave, Have a vacation home (with Power) that we go to on the weekends. It has a security system, ... A: and thanks for writing. There are several low-cost or do-it-yourself type products that allow users ... | |
| ADEMCO security | 2/4/2009 |
| Q: 1992 ADEMCO Vista alarm was activated by mistake - could not get it to stop sounding. Keypad code ... A: and thanks for your question. Although your battery has been in service for 6 years, and the ... | |
| Power Outage - Smoke Alarms | 2/4/2009 |
| Q: I purchased a home with a home security system and smoke detectors in each room. The smoke detectors ... A: and thanks for your questions. From your description, I doesn't sound like the smoke detectors are ... | |
| DSC PC2500 config | 2/3/2009 |
| Q: My home is equipted with a DSC PC2500 alarm system (I'm the original owner). I have lost the ... A: and thanks for writing. The first thing I'd check is the health of the backup battery (power issues ... | |
| Security & Fire Protection | 1/31/2009 |
| Q: Dave, My wife and are a gone from home a lot. We would like to be able to log on our computers at ... A: and thanks for writing. That's quite a list; you didn't say whether you're looking for a contractor ... | |
| How to avoid False Alarm of smoke detector | 1/30/2009 |
| Q: We have an issue of False Alarm of smoke detector . The scenario is 3 Smoke Detectors are installed ... A: and thanks for your question. As you've seen, there's a limit to how much humidity smoke detectors ... | |
| Smoke Alarm | 1/29/2009 |
| Q: I have a BRK Electronics model #41208 smoke detectors. The smoke detectors starting alarming with ... A: Ah, I misunderstood the issue. I'd check two things (before calling an electrician). First, make ... | |
| Smoke Alarm | 1/28/2009 |
| Q: I have a BRK Electronics model #41208 smoke detectors. The smoke detectors starting alarming with ... A: and thanks for your question. From your description, it looks like detector number two has failed ... | |
| Troublshooting "Open" Zone | 1/26/2009 |
| Q: I cannot arm my system as one of the zones is showing "open". I know there are 3 windows (each with ... A: and thanks for writing. That's probably not a coincidence that the alarm problem occurred after ... | |
| Home Alarm System | 1/26/2009 |
| Q: I have a FBII XL 31 (not maintained) It has not been turned up for a few years and when I try to ... A: Sorry you're not having any luck with the Ademco site. Okay, let me get some additional information ... | |
| Home Alarm System | 1/25/2009 |
| Q: I have a FBII XL 31 (not maintained) It has not been turned up for a few years and when I try to ... A: and thanks for writing. From your description, it sounds like a power issue. You said you replaced ... | |
| DSC1500/1550 off | 1/25/2009 |
| Q: I have two DSC1500 (or 1550 model) keypads and one motion sensor attached to alarm system which are ... A: If the board is getting power and it's not charging the battery, I'd say the board is gone. There ... | |
| home security system | 1/24/2009 |
| Q: I have pre-wired security system installed (ADT). I am planning to stop the monitoring service and ... A: and thanks for writing. There are a couple of issues here. First, you need to check your contract ... | |
| Wiring smoke and fire alarms | 1/23/2009 |
| Q: I have an old church that I am changing to residential. City requires 7 smoke and fire detectors be ... A: and thanks for your question. 22 gauge wire is too thin for powering smoke detectors; it would be ... | |
| DSC1500/1550 off | 1/23/2009 |
| Q: I have two DSC1500 (or 1550 model) keypads and one motion sensor attached to alarm system which are ... A: and thanks for writing. What you describe is a total power failure to your system. This means that ... | |
| DSC PC2550 Alarm Question | 1/22/2009 |
| Q: Our DSC PC2550 alarm, for some reason cannot be disarmed. Everytime we open the door or window, the ... A: and thanks for writing. Unless you've had some system programming done just before the problem ... | |
| Brinks Alarm | 1/20/2009 |
| Q: I decided to stop monitoring my home due to sudden job loss and not enough money. After I cancelled ... A: and thanks for your question. There is a code to restore your system, but that has to come from ... | |
| battery replacement | 1/19/2009 |
| Q: i have a wall mounted ademco keypad controlling my alarm system---the display now shows "BATT" i'd ... A: and thanks for your question. The battery you need to replace is not in the keypad... it's in the ... | |
| DSC Power832 | 1/18/2009 |
| Q: I have a screen with 3 keypads. I installed and programmed the system myself about 6 years ago. ... A: and thanks for writing. This sounds like a power issue. Do you have any trouble conditions showing ... | |
| dsc pc 1500 | 1/17/2009 |
| Q: My system will only work for as long as the battery backup lasts, usually about 12 hours. I have ... A: and thanks for writing. Sounds like the charging circuit on the main board isn't working. If you ... | |
| Firex FX 1020 | 1/15/2009 |
| Q: I was wondering if you can tell me if the hardwired FX 1020 has battery back up. We have lived here ... A: and thanks for your question. I was not able to locate the original specifications for the FX 1020 ... | |
| Night Hawk 2500 carbon monoxide detection system | 1/12/2009 |
| Q: We have a Night Hawk 2500 carbon monoxide detection system in the house for about 10 to 15 years (we ... A: and thanks for your question. The useful life of CO detectors seems to run between 2 to 7 years, ... | |
| Ademco 20HWse master re-set | 1/11/2009 |
| Q: A smoke event triggered the detectors in my new house and the alarm went off. After stopping it, ... A: and thanks writing. Yes, you can restore the panel to its factory defaults. But the fact of the ... | |
| moose Z1100E | 1/10/2009 |
| Q: i have this system installed in a condo and since i have been here it dose not work that i know of ... A: and thanks for writing. I don't think you'll need an alarm technician for this; any handyman can ... | |
| Security Command Code Lost | 1/10/2009 |
| Q: We have a Security Command Executive Series XR20. A while back the back-up battery went out and when ... A: and thanks for writing. Please access this link: ... | |
| Smoke Dectector | 1/9/2009 |
| Q: Hey Dave, I have a relatively new home, 3 years old. The smoke detectors in the house are electric ... A: and thanks for your questions. In order for your smoke detectors to operate correctly, they must ... | |
| firex 120-1072c | 1/8/2009 |
| Q: I've been reviewing all the threads on this particular smoke detector and see that others have had ... A: and thanks for your questions. I'll answer them in turn... You do not have to disconnect the smoke ... | |
| Smoke Detector Failure | 1/6/2009 |
| Q: After trying to locate the source of what was causing my smoke detector system to alarm, I was able ... A: and thanks for your questions. That's an interesting find that you've made. I've not heard of ... | |
| Alarm Keeps Going off? Battery Problem? | 1/5/2009 |
| Q: I am having some issues with my home security system and I've done a few searches but am not finding ... A: Without knowing the model number of your control, it's impossible to give you good advice... so ... | |
| Radionics Omegalarm D6112 | 1/3/2009 |
| Q: What filter type should I add to this system? A: .. I'm assuming you're asking about a filter for the phone line... here you are: ... | |
| DSC PC1832 | 1/2/2009 |
| Q: I'm currently learning how to install a basic home security system that uses a DSC PC 1832 Control ... A: and thanks for writing. That's a difficult scenario... The PC 1832 allows for four partitions; if ... | |
| DSC 832 PC5010 v2 - dialer function | 1/2/2009 |
| Q: I have the subject system up and running but I can't get the dialer function to work. I have ... A: and thanks for writing. I don't have any experience in this particular reporting option, but you ... | |
| KIDDIE smoke alarm chirping | 1/1/2009 |
| Q: My Ionization Smoke Alarm Modle 1275 started chirping and will not stop. I replaced the 9v battery ... A: and thanks for writing. Do two things. First make sure it's the smoke detector that's chirping. ... | |
| Chirping smoke alarm w/ new battery | 1/1/2009 |
| Q: I have the BRK 4120b models (6) interconnected and hardwired in my house. I have just replaced ... A: and thanks for writing. What you can try is to take the two chirping detectors down (disconnecting ... | |
| EN1550R | 12/31/2008 |
| Q: I've had the EN1550 for some 14 years and it has provided me with great service. My monitoring ... A: and thanks for writing. The likelihood is that your control is not proprietary; it should be able ... | |
| Morse system MPC-32D | 12/31/2008 |
| Q: Obviously we have an ancient system. We recently had some electric work done on the house and then ... A: and thanks for your question. Any competent technician can take a look at your old system and match ... | |
| Resetting interconnected Firex system | 12/29/2008 |
| Q: Dave, you seem extremely helpful. We have a ten-year-old house with seven interconnected Firex 5000 ... A: and thanks for your question. If I understand correctly, you still have a 3-beep pattern with the ... | |
| FBI User and Programming manual | 12/26/2008 |
| Q: Can you maybe steer me in the right direction on where I can find a FBI Legend Series 90 user and ... A: and thanks for your question. FBI equipment was actually manufactured by ADEMCO, and private ... | |
| smoke detectors | 12/24/2008 |
| Q: I have house powered/ battery backed up smokes throughout my house. If one specific smoke begins to ... A: and thanks for writing. One thing about smoke detectors is that they seem to develop an internal ... | |
| How do i find out security code? | 12/24/2008 |
| Q: I just bought a house with a securitylink by Ameritech security system already installed.The ... A: and thanks for writing. Ameritech used Ademco alarm panels that were re-labeled or "private ... | |
| Door sensors | 12/23/2008 |
| Q: I'm getting ready to have an alarm installed in my home. I'm pretty sure I want to go with a wired ... A: and thanks for your question. If I understand the gist of the conversation, the installer was ... | |
| Security Camera | 12/23/2008 |
| Q: I bought a wireless security camera. I have an electrical outlet outside, but the AC Adapter that ... A: and thanks for writing. I think the easiest thing to do would be to go to a Home Depot or Lowes, ... | |
| PC2500 Keypad | 12/22/2008 |
| Q: I have a DSC PC 2500 system with two keypads. Both keypads have buttons which do not work ... A: and thanks for writing. I think your best bet will be to look for newer, compatible keypads. There ... | |
| False alarms firex xmoke detector | 12/21/2008 |
| Q: I have been my new home for 4 years. I have been dealing with false alarms with my Firex Model FADC ... A: and thanks for your question. It's likely that only one of the detectors is acting up. Try ... | |
| newly installed system causing phone line problems | 12/21/2008 |
| Q: i recently had a system installed at my small business. We started noticing the phone ringing once ... A: and thanks for your question. If the alarm system is causing the interruption of incoming phone ... | |
| home alarm system | 12/20/2008 |
| Q: Back in July you answered a question for someone named Lilly about her alarm system with a "bat" ... A: and thanks for your question. You'll probably have a difficult time acquiring a cabinet key for the ... | |
| DSC PC1500- alarm shut off? | 12/20/2008 |
| Q: My alarm is setting off on its own and i need to know how to completely shut it off. Yesterday we ... A: and thanks for writing. If you want to permanently disable your system, it's a two-step process. ... | |
| Vista 20se | 12/19/2008 |
| Q: Dave is it possiable to retrieve the master or installer code from my system. I have had this system ... A: and thanks for your question. Look in the index of the installation manual that you downloaded. ... | |
| ADT Alarm system and power outage | 12/18/2008 |
| Q: Dave: A recent power failure for a few days disrupted the alarm system. I noticed that when the ... A: Mark. Programming information is stored in a EEPROM, which is non-volatile, meaning that it won't ... | |
| Chirping Smoke Detector | 12/18/2008 |
| Q: A couple of nights ago there was strong winds which made the electricity go out several times for a ... A: and thanks for writing. First, if you can find the make and model of your detectors, I'll try to ... | |
| ADT Alarm system and power outage | 12/17/2008 |
| Q: Dave: A recent power failure for a few days disrupted the alarm system. I noticed that when the ... A: and thanks for writing. There are a few things you can look into before incurring the cost of a ... | |
| Smoke Alarm won't stop beeping. | 12/17/2008 |
| Q: I live in an apartment that has a Kidde combination smoke/CO2 detector (sorry, I can't tell what ... A: and thanks for your question. First, check to make sure some other device isn't beeping. Typical ... | |
| alarm | 12/16/2008 |
| Q: vacant home next door has alarm that has been going off for 24 hrs. police cant help.. should i set ... A: Mike -- I can sympathize with you, but burning the house down will only cause more noise from the ... | |
| connecting smoke alarms to Ademco security device | 12/16/2008 |
| Q: I have just installed new smoke alarms throughout my house. They are hardwired and interconnected. ... A: and thanks for your question. The problem is that household detectors such as those you installed ... | |
| Smoke alarm malfunctions?? | 12/15/2008 |
| Q: I am desperate for answers! I have a new home, 3years old, with 7 hardwired/ battery back up smoke ... A: and thanks for writing. If I understand the issue correctly, all the units are working except the ... | |
| DSC Power832 alarm going off when not armed | 12/15/2008 |
| Q: For the past couple of days, my alarm has been going off randomly when it is not armed while I'm ... A: and thanks for your question. Tamper alarms protect the alarm system itself from compromise. And ... | |
| Changing all previous codes and master code | 12/14/2008 |
| Q: How do I change my master code, so that I may be able to change/delete other temporary codes that ... A: and thanks for your question. Every manufacturer has different procedures for changing access ... | |
| Is this good security system(planing on DIY) | 12/14/2008 |
| Q: I am planing on installing wireless home security in my house and would like to get an opinion on ... A: and thanks for your question. Your equipment list is certainly enough for a basic system. But I ... | |
| Best option for a prewired house. | 12/12/2008 |
| Q: I purchased a Centex home that is pre-wired for a home security system. What is the best option for ... A: and thanks for your question. You have a few options. First the lowest cost is to do it yourself. ... | |
| Kidde model 1225 smoke detector | 12/11/2008 |
| Q: I have (3) Kidde model 1225 smoke detectors (hardwired), one keeps chirping, can a newer model ... A: and thanks for your question. If the detectors are getting old (say 7 to 10 years), I'd suggest ... | |
| Integrated Residential Smoke Detectors | 12/11/2008 |
| Q: This involves an integrated smoke detector system in a residence with an attached in-law unit. The ... A: and thanks for writing. On the face of it, I'd say the detector in the in-law unit is not working ... | |
| False alarm | 12/10/2008 |
| Q: This evening all ten of our smoke detectors went off at the same time. We ran around in a panic ... A: and thanks for your question. Smoke detectors act on "particles of combustion" which can be ... | |
| Napco 850 AC Power Failure | 12/9/2008 |
| Q: I have a Napco Magnum Alert 850 security the system. My system is indicating an AC power failure as ... A: Ah, I was afraid of that. Now the issue is less certain, and you may have to make a decision. ... | |
| Napco 850 AC Power Failure | 12/9/2008 |
| Q: I have a Napco Magnum Alert 850 security the system. My system is indicating an AC power failure as ... A: Ed. It's probably not a bad transformer; they're only a couple of coils of wire, and when they ... | |
| Napco 850 AC Power Failure | 12/8/2008 |
| Q: I have a Napco Magnum Alert 850 security the system. My system is indicating an AC power failure as ... A: and thanks for your question. If power is confirmed at the receptacle, then there are only a few ... | |
| loud tone from PC2550 | 12/7/2008 |
| Q: I have had my DSC PC2550 for 12 years now with out a problem, till now. Once in a while after it is ... A: Is it possible that the continuous tone is coming from the siren? I ask because I know of no other ... | |
| loud tone from PC2550 | 12/6/2008 |
| Q: I have had my DSC PC2550 for 12 years now with out a problem, till now. Once in a while after it is ... A: and thanks for writing. Please try this to discover what the issue might be: The PC2550 ... | |
| FBI XL 4600 Door Chime | 12/5/2008 |
| Q: Dave, Opposite of the FBI XL 4600 Door Chime question from 11/16/2008. We moved into a house ... A: and thanks for writing. As you can see from the previous qustion and answer, this is something that ... | |
| beeping noise | 12/3/2008 |
| Q: Will any smoke alarms beep forever when the battery is low or will they all stop beeping when the ... A: and thanks for writing. To answer your first question, AC powered smoke detectors with battery ... | |
| Replacing 12V battery | 12/3/2008 |
| Q: I believe my security system is an Ademco 10se. I received the low battery warning, and replaced ... A: The Vista 10 and variants like the SE date back to the early 1990's. Because of the age of these ... | |
| Firex Combo Smoke/CO alarm model #FADCQ | 12/2/2008 |
| Q: I read your reply to a similar problem--it was extraordinarily helpful. We have purchased a ... A: and thanks for your question and comments. I don't recall the specific post you mentioned, but I do ... | |
| hardwired smoke co2 detectors | 12/2/2008 |
| Q: We recently installed new hardwired smoke & carbon monoxide detectors in a 30+ year old house. I ... A: and thanks for writing. I'm assuming this is First Alert Model SCO7CN, the voice model. If this is ... | |
| radionics | 11/28/2008 |
| Q: i have a d2112 the key pad ok light keeps blinking,book says to call for service. A: It's just a guess, but the system's backup battery is probably failing. The backup battery has a ... | |
| Radionics keypad panels | 11/26/2008 |
| Q: I have a radionics security alarm system with two keypad panels. One by the garage door and another ... A: and thanks for writing. Absolutely, you can exchange the keypads, and the task is not difficult. ... | |
| Master Code DSC PC5010 | 11/25/2008 |
| Q: I bought a bank owned home with a DSC PC5010 alarm system. There is no monitoring company and the ... A: and thanks for your question. If the installers code has not been changed, you can use that to ... | |
| Smoke Detector testing | 11/24/2008 |
| Q: Ours is a Fire Fighting equipment manufacturing and trading company. We are looking for a setup in ... A: Girish. This is way beyond my expertise. My experience is with detectors and controls that have ... | |
| dsc 1500 | 11/22/2008 |
| Q: i was getting a trouble light and beeping for low battery i changed out the battery and now the ... A: and thanks for writing. Given the age of the panel, the main board may have failed. However, there ... | |
| smoke detectors | 11/21/2008 |
| Q: My smoke detectors are hard wired. They began chirpping, not at once, and I changed the battery. ... A: and thanks for writing. It may be that your detectors are on their last legs; most manufacturers ... | |
| false alarms | 11/21/2008 |
| Q: I have 5 hard wired firex smoke detectors in my house. For 2 days now the alarms have been going ... A: and thanks for writing. It's likely only one of your detectors is initiating the alarm, but because ... | |
| Casement windows protection | 11/20/2008 |
| Q: Neuweiler: I am installing a new alarm system in my home. I have Marvin casement windows that are ... A: Glad to have been able to help, John. Regarding your search for motion detectors, I think your ... | |
| Casement windows protection | 11/20/2008 |
| Q: Neuweiler: I am installing a new alarm system in my home. I have Marvin casement windows that are ... A: and thanks for writing. From an electronic security viewpoint, whether windows are difficult to ... | |
| Fire Alarm System | 11/19/2008 |
| Q: I know that a conventional smoke detector system only shows the zone as location if a fire occurs. ... A: From a practical standpoint, it's easier to consider that signals from a detector to the control can ... | |
| First Alert SA86b | 11/19/2008 |
| Q: I interconnected 5 SA86B detectors. About 2 minutes after the heat came on they all went off as they ... A: and thanks for writing. I don't see a question though, so I'm not certain how to respond. But I do ... | |
| Home Security - DSC PC2500 | 11/17/2008 |
| Q: My home security shows Trouble flashing on the panel and keeps beeping and I can not alarm the ... A: and thanks for writing. While you may not have any smoke detectors connected to the system, there ... | |
| FBI XL 4600 Door Chime | 11/16/2008 |
| Q: Dave, We moved into a house with an existing alarm system w/a FBI 4600 RM keypad. I am using the ... A: and thanks for writing. I checked the instructions for the FBI XL 4600 control. The chime feature ... | |
| DSC Problem - PC1500RK | 11/16/2008 |
| Q: I have a DSC PC1500 (6 zone) security system. A little while ago, my trouble light came on - ... A: and thanks for your question. The PC 1500 has been around since 1992, so you have an aged-system. ... | |
| smoke detector mofel 1275 | 11/15/2008 |
| Q: we have model 1275 smoke detector and need the manual. We cannont stop the chirping even tho the ... A: and thanks for writing. Disconnect the electric harness and remove the battery. Then press and hold ... | |
| Moose Alarm system | 11/14/2008 |
| Q: I have a Moose z800 security system, it came with the house we bought and has been trouble free ... A: and thanks for writing. First, here are two links. The first is for the user's manual for your ... | |
| Sprinkler Pipe Codes | 11/13/2008 |
| Q: I live in a condo and this past weekend while installing new moulding, I punctured a sprinkler pipe ... A: .. and sorry to hear about your mis-adventure. The best source for this information would be your ... | |
| Radio Shack security/fire alarm system | 11/13/2008 |
| Q: Dave, you answered a question back in July about a replacement smoke detector for Radio Shack model ... A: Glad to have been able to help, Jim. Yes, 10 years seems to be pretty consistent across different ... | |
| Radio Shack security/fire alarm system | 11/12/2008 |
| Q: Dave, you answered a question back in July about a replacement smoke detector for Radio Shack model ... A: and thanks for your question. I normally don't recommend any particular vendor or product. ... | |
| security camera hooked to vcr | 11/12/2008 |
| Q: I recently hooked up a swann outdoor nite hawk security camera through my vcr to the tv . Everything ... A: and thanks for writing. I have to admit that some "do-it-yourself" security solutions are outside ... | |
| Firex 120-1072C | 11/11/2008 |
| Q: Dave My home is wired with a bunch of these smoke alarms and one keeps chirping about once a ... A: and thanks for writing. When you removed the battery and pressed the test button, had you also ... | |
| Home Security Alarm | 11/11/2008 |
| Q: I have a Caddx Ranger 8980E home security system. One of the zone lights (room has a motion ... A: and thanks for your question. You've already tried the only available user's way to reset the ... | |
| reset switch location, 7450-xlt aes alarm unit | 11/10/2008 |
| Q: Can you help us to find the reset switch for our unit? We have a low battery alarm and have ... A: Well, a couple of thoughts... First, in looking at the manual for the XR 20, I didn't see an option ... | |
| reset switch location, 7450-xlt aes alarm unit | 11/10/2008 |
| Q: Can you help us to find the reset switch for our unit? We have a low battery alarm and have ... A: Karen... I think we're getting closer to the solution, and I'm getting a clearer picture of your ... | |
| reset switch location, 7450-xlt aes alarm unit | 11/9/2008 |
| Q: Can you help us to find the reset switch for our unit? We have a low battery alarm and have ... A: Karen. Okay... the low battery is not in the radio transmitter (although it does have its own ... | |
| reset switch location, 7450-xlt aes alarm unit | 11/9/2008 |
| Q: Can you help us to find the reset switch for our unit? We have a low battery alarm and have ... A: and thanks for writing. I'm not personally familiar with this piece of equipment; it is a radio ... | |
| alarm system | 11/7/2008 |
| Q: my alarm system died after a rainstorm. the keypad says something like-"communication not ... A: Susan. From what you wrote, it seems likely that your control panel is one of ADEMCO's Vista series. ... | |
| Napco Magnum Alert MA 1000e security system | 11/5/2008 |
| Q: Dave, i have the same symptoms as Hank from 1/2/08. i too have an old system (circa 1994) i ... A: and thanks for your question. I never heard from Hank whether he replaced the battery or found ... | |
| DCS 1500 Home security system | 11/4/2008 |
| Q: The panel chirps (twice) every 8 seconds. I can't figure out why this is happening. I can't find any ... A: and thanks for your question. Here's the answer from the user's manual for your control: The ... | |
| Lifesaver 1225 smoke detector | 11/3/2008 |
| Q: One of my smoke detectors started to beep every 30 seconds. Opened it & found that it is hard wired ... A: and thanks for your question. The Lifesaver 1225 is an older Kidde model, and I've never been able ... | |
| Smoke detector | 11/1/2008 |
| Q: I rent a (smal) condo with a hardwired smoke detector. It the past week this thing has been driving ... A: and thanks for writing. I have three points for you... First, disabling a smoke detector because ... | |
| DSC3000 | 11/1/2008 |
| Q: I had to relocate a smoke alarm and siren to another room. I disconnected the power at the panel ... A: and thanks for writing. Assuming that you correctly reconnected everything after the move, the ... | |
| DSC Power 832 trouble light | 10/30/2008 |
| Q: I have a problem with a trouble light on my DSC Power 832/PC5015 system. I followed the ... A: and thanks for writing. The true test of a backup battery is its ability to perform under load. As ... | |
| Detector beeps every 37 seconds | 10/30/2008 |
| Q: Beeping started about 3 days ago. I replaced the Battery but the beeping continued. I cleaned the ... A: Hell Richard, and thanks for your question. There should be no correlation between temperature and ... | |
| morse panel | 10/29/2008 |
| Q: i am dealing with a morse panel the panel tested ok at first then upon retesting the panel the panel ... A: and thanks for writing. Morse is one of the brands that I did not work with. But pulling the chip ... | |
| Disconnecting alarm system | 10/28/2008 |
| Q: Dave. I bought a house that has a Moose Z1100e security system. The back-up batter has died, so the ... A: and thanks for your question. You can disable your system by powering it down. Here's how. ... | |
| security system keypad | 10/27/2008 |
| Q: My security system used to beep when someone opened a door, now it does not, not since I lost power ... A: Without the master code, you're pretty well stuck. The master code is initially programmed by the ... | |
| security system keypad | 10/27/2008 |
| Q: My security system used to beep when someone opened a door, now it does not, not since I lost power ... A: Kay -- the information does help. Here are the directions for enabling the Chime Feature: Door ... | |
| My alarm system. | 10/26/2008 |
| Q: Neuweiler I have a couple of Questions about my alarm system for you. The first question is : I had ... A: .. Here's a link where you can download the user's manual for your system: ... | |
| My alarm system. | 10/26/2008 |
| Q: Neuweiler I have a couple of Questions about my alarm system for you. The first question is : I had ... A: and thanks for your questions. You didn't mention the brand and model of your security control, so ... | |
| hard wired carbon monoxide detector | 10/25/2008 |
| Q: We have the Brinks security system that includes the hard wired carbon monoxide detector. It ... A: and thanks for your question. The method of disconnecting a hard-wired detector depends on a few ... | |
| MPC-2000 Faraday Fire Panel | 10/25/2008 |
| Q: This fire panel has a yellow trouble alarm reading "Signal Circuit Open". At first, it only ... A: and thanks for writing. Nomenclature varies between manufacturers, so "signal circuit" indicates ... | |
| security system keypad | 10/24/2008 |
| Q: My security system used to beep when someone opened a door, now it does not, not since I lost power ... A: and thanks for writing. Over the years, ADT has used dozens of different control panels from ... | |
| Ionization Smoke Alarm Model 1275 | 10/23/2008 |
| Q: Last night one of my alarms started beeping like crazy. We have several in the house and just the ... A: and thanks for your questions. First off, here's a link where you can download a manual for your ... | |
| Master code reset? | 10/22/2008 |
| Q: Our nanny entered the house and entered the wrong code. She paniced and played with the "programing ... A: and thanks for writing. Unless the Nanny had access to either the Installer's Code or the Master ... | |
| PC 2550 Alarm | 10/21/2008 |
| Q: The #4 light came on the other night around 1 am, of course in the early morning, and I thought a ... A: and thanks for your question. Unless you pressed [*] [2] on the keypad to enable you to view system ... | |
| chirping Firex FADC system | 10/21/2008 |
| Q: We have a 2003 modular, not HUD code, home outfitted with 6 interconnected Firex Model FADC smoke ... A: and thanks for writing. Your grounding system looks to be more than adequate; I see no problem ... | |
| DSC PC1555 - Failure to clear trouble condition (LED) | 10/19/2008 |
| Q: ....Service required. Call your installation company for service.- Says the manual. First some ... A: John. Zone light 1 is battery supervision. This is the large battery in the control panel. The ... | |
| Smoke Alarm Firex Model FADC Chirping | 10/17/2008 |
| Q: We have three Firex Model FADC which are interconnected. Chirping started a week ago and we ... A: Well, I've seen several cases where it turned out the smoke detectors weren't chirping at all; there ... | |
| DSC PC1555 - Backlight | 10/16/2008 |
| Q: How do I toggle the keypad backlighting option off? The previous owner programmed the unit; I'm ... A: Ah, that's too bad, John. You could default the panel to restore the installer's code to 5555, but ... | |
| Smoke Alarm Firex Model FADC Chirping | 10/15/2008 |
| Q: We have three Firex Model FADC which are interconnected. Chirping started a week ago and we ... A: here's what you can try. Turn the power off to the smoke detectors. Then remove all of the ... | |
| DSC PC1555 - Backlight | 10/15/2008 |
| Q: How do I toggle the keypad backlighting option off? The previous owner programmed the unit; I'm ... A: and thanks for that link. That's a variation that I did not know about. Just goes to show that I ... | |
| DSC PC1555 - Backlight | 10/14/2008 |
| Q: How do I toggle the keypad backlighting option off? The previous owner programmed the unit; I'm ... A: and thanks for your question. As far as I know, there is no option for toggling the backlight on ... | |
| home security system | 10/13/2008 |
| Q: I have hard wired ADT home security system and monitoring service (right now not under contract). I ... A: The X-10 system that's on the web page is a complete and separate system. If you intend to replace ... | |
| USI 1204 smoke detectors | 10/12/2008 |
| Q: Approximately 1 month ago, my USI smoke detectors started chirping (always the one in the MBr and 4x ... A: and thanks for writing. Let me get this straight... the only detector that's chirping was in the ... | |
| "FC" and "BAT" readout with rapid beeping | 10/10/2008 |
| Q: Today our Ademco system (either via-30psa or vista-10se - don't know which it is) started a rapid ... A: and thanks for your question. The BAT message refers to "low battery" for the system back-up ... | |
| PC1500/1550 | 10/10/2008 |
| Q: We live in Alberta, Canada. We purchased a home with a PC1500/1550 which we are not having ... A: and thanks for writing. I need a little more information in order to help. First, does your keypad ... | |
| en1550 alarm system | 10/9/2008 |
| Q: My system show no lights or response from the keypads. I disconected the battery and it notified ... A: and thanks for your question. Some things can be figured out be the exchange of e-mail, but some ... | |
| Camera security | 10/8/2008 |
| Q: I would like to buy the motion wireless camera that will record any motion into computer Hard drive. ... A: Here are a few more sources you can review; but please note -- I do not endorse or recommend any ... | |
| Camera security | 10/8/2008 |
| Q: I would like to buy the motion wireless camera that will record any motion into computer Hard drive. ... A: and thanks for writing. Here's a source that you may find interesting: ... | |
| disconnect security, but keep fire alarms | 10/2/2008 |
| Q: We recently purchased a house with a 10 yr old, security system with no directions or information. ... A: and thanks for your question. No, you can't use the smoke detectors without the system, since the ... | |
| Similar to recent question -- chirping even with new battery | 9/20/2008 |
| Q: FireX 120-1072B single/multiple station alarm. Bi annual replacement of 9 volt battery (Duracell ... A: and thanks for writing. Try this: disconnect both the AC and battery and hold the test button down ... | |
| beeping alarm, even with new battery | 9/18/2008 |
| Q: Howdy! We lost power for several days from lovely Hurricane IKE, and the ranger american alarm ... A: and thanks for writing. Ranger American is an installing company that uses equipment that is ... | |
| PC1555 link to my computer | 9/18/2008 |
| Q: How can I obtain the parts and software to connect my system to a computer? Are there Linux ... A: and thanks for writing. DSC panels, as far as I know, have no useful means of connectiong to a home ... | |
| DSC PC1550 shows trouble light | 9/17/2008 |
| Q: I have the DSC PC1550 system in our house. I use it but it is not monitored. Recently I switched ... A: and thanks for your question. That's not exactly a case of no dial tone -- but the loss of dial ... | |
| Electronics Link Summit 3208gld | 9/16/2008 |
| Q: I own a property in a none English speaking country and it has a Electronics Link Summit 3208GLD ... A: and thanks for your question. Every once in a while, somebody asks me a question about a piece of ... | |
| BRK Alarm Model 4120B | 9/15/2008 |
| Q: Has there been any recall on this model of alarm? The alarm started chirping, it seemed as if the ... A: I don't know that reporting the issue to the BBB will do much good; this issue is a few years old, ... | |
| BRK Alarm Model 4120B | 9/15/2008 |
| Q: Has there been any recall on this model of alarm? The alarm started chirping, it seemed as if the ... A: and thanks for your question. The answer is "yes." Here are a few links with more information. I ... | |
| House alarm will not stop beeping | 9/14/2008 |
| Q: We have had a power outage because of the hurricane. All power is restored, but not matter what I do ... A: and thanks for writing. You can power-down your system to stop the beeping. To do this, you'll need ... | |
| security code | 9/13/2008 |
| Q: I purchased a new condo last year with the FA260 Kepad. I never used the system and never recieved ... A: and thanks for your question. It's a common one. The short answer is that you cannot recover the ... | |
| DSC PC 1550 | 9/11/2008 |
| Q: We were involved with Hurricane Gustav. We lost electrical power for 4 days. When power restored, I ... A: John, and I'm glad you're back up and running. By the way, I'm in South Florida and when we lost ... | |
| DSC PC 1550 | 9/9/2008 |
| Q: We were involved with Hurricane Gustav. We lost electrical power for 4 days. When power restored, I ... A: Pressing *2 should display the trouble code, but again, there's nothing that I know of that would ... | |
| Restarting Old DSC PC2550 System | 9/9/2008 |
| Q: I purchased an older home that had a PC2550 alarm system installed. The previous owner had not used ... A: and thanks for writing. Since you are able to clear all the zone issues by bypassing them, the ... | |
| Cannot arm - 832 (5015) | 9/8/2008 |
| Q: My alarm is an 832 (5015 v2.28) with a 5501 keypad. Two days ago it came on with the trouble light ... A: and thanks for your question. Yes, removing all power caused you to have to reset the clock. But ... | |
| First Alert SC70101BV | 9/7/2008 |
| Q: http://en.allexperts.com/q/Security-Fire-Protection-2247/2008/7/Nuisance-alarms-1.htm We are also ... A: Units as new as yours are probably not in need of cleaning, unless you've done drywall work or the ... | |
| Installation | 9/6/2008 |
| Q: When installing the Power 832 system, after all items have been connected, what is connected last AC ... A: and thanks for your question. You can connect in either order. I always preferred to connect the ... | |
| Zone Definition | 9/5/2008 |
| Q: I have a basic question, An Ademco Vista 20P advertizes 48 zones total. Is a zone defined as X ... A: and thanks for your question. There's no limit to the number of detection devices that can be ... | |
| 1500 system door chime (keepwatch 6?) | 9/4/2008 |
| Q: I have a system labeled 'keepwatch 6' from VSN, but it looks like a PC1500 or DSC1500 or 1550 ... A: and thanks for writing. As far as I know, the basic keyboard commands on DSC controls are pretty ... | |
| Error | 9/3/2008 |
| Q: I have a ATA on my alarm which uses broadband to communicate with the security system. It is not ... A: Liz. There could be a number of issues in play here, and I trust that the security folks have ... | |
| impossible battery access on hard wired fire alarm system | 9/2/2008 |
| Q: I have a hard wired fire alarm system. It chirps when the back up battery is supposed to be ... A: and thanks for writing. It's pretty common to have to remove the detector from its base to change ... | |
| Kidde Alarm Power Loss Beeping | 9/1/2008 |
| Q: I'm purchasing a repo'd home that has a kidde smoke alarm system. It is wired through ac. When I ... A: It's not uncommon for unpowered systems to "go nuts" when power is restored. Usually, this last but ... | |
| ADEMCO 4110 chirping | 8/31/2008 |
| Q: We recently bought a 5 year old house, with ADEMCO 4110XM installed, but not hooked up to a service ... A: To completely disable the system, you need to do two things. First, disconnect the AC power. That's ... | |
| Smoke Detector alarming with positive pressure | 8/28/2008 |
| Q: I have a problem with my smoke detectors sounding when a window is open in my house on breezy / ... A: and thanks for writing. I doubt that air pressure is the cause; more likely air movement. Here's ... | |
| Bell/Siren Problem | 8/28/2008 |
| Q: I have a DSC832/PC5010 based system. The bell circuit terminals have constant voltage applied ... A: .. They're correct. The PC5204 is a power supply module, not a control. It's sometimes used to ... | |
| Trouble | 8/26/2008 |
| Q: I live in Newfoundland, Canada and have an 8 year old home. During its construction, I had a DSC ... A: Greg. There are a few things you can check. The first is to ensure that the connections you made ... | |
| PC1550 Control semi-false alarms | 8/24/2008 |
| Q: Dave, We have a PC1550 control. Several times per week, we wake up or return to the house and the ... A: Ah... programmed as silent... of course the horn won't sound. Change it to audible, and you'll be ... | |
| Resetting Smoke Detector | 8/24/2008 |
| Q: I've looked up a few different methods for resetting them, but mine, while its hooked up to the ... A: and thanks for writing. Greetings from Royal Palm Beach. I've not much information to go on to ... | |
| PC1550 Control semi-false alarms | 8/23/2008 |
| Q: Dave, We have a PC1550 control. Several times per week, we wake up or return to the house and the ... A: and thanks for your question. Two thoughts come to mind. First, a more functional test would be to ... | |
| Interconnected Smoke Alarms | 8/22/2008 |
| Q: I have AC powered/battery backup smoke alarms with the same annoying habit of "announcing their ... A: and thanks for writing. The red wire is the one that interconnects all the smoke detectors, with ... | |
| DSC832 / PC5010 Stay Function | 8/22/2008 |
| Q: Due to recent events I'm setting up the stay feature on my existing 832 / PC5010 with LCD keypads. ... A: and thanks for your questions. I can't think of a way to set the alarm in stay mode without the ... | |
| dsc 1616 | 8/19/2008 |
| Q: i recently installed a dsc 1616, but i either accidentally deleted the master combination, enterred ... A: and thanks for your question. I think you can use the installer code (default 5555) or the master ... | |
| recent fire alarm installation | 8/14/2008 |
| Q: i recently had a professional installation completed of a fire alarm system with detections and ... A: and thanks for writing. From a fire alarm point of view, there's nothing wrong with surface-mounted ... | |
| DSC Alarm System showing Trouble | 8/13/2008 |
| Q: I've read through all the other questions and I can't find the answer I'm looking for. I'm hoping ... A: Sure thing, Sarah. Open the alarm panel and you'll see the battery in the bottom of the enclosure. ... | |
| DSC 832 Bell not working | 8/13/2008 |
| Q: My alarm system works great except one thing. The alarm bell has recently stopped working. There ... A: Well, I'd guess it's the bell, but I can't be sure. The way to tell would be to apply 12 volts ... | |
| DSC Alarm System showing Trouble | 8/12/2008 |
| Q: I've read through all the other questions and I can't find the answer I'm looking for. I'm hoping ... A: Excellent! Here's a link where you can download the User's Manual for your system: ... | |
| DCS Alarm System showing Trouble | 8/12/2008 |
| Q: I've read through all the other questions and I can't find the answer I'm looking for. I'm hoping ... A: and thanks for your question. I'd never heard of DCS as an equipment type, so a couple of questions ... | |
| Kidde 1275 smoke alarms | 8/11/2008 |
| Q: This morning, one of my six units started to chirp. I proceeded to remove the battery and replace ... A: and thanks for writing. If the red LED is flashing once every 30-40 seconds, that indicates normal ... | |
| BRK Smoke Detector Chirping | 8/10/2008 |
| Q: I have just changed all the batteries in my hard wired smoke detectors and all of them are taking ... A: You didn't mention the make and model of your detector, so this is generic advice... Most smoke ... | |
| motion sensor zone stays open | 8/9/2008 |
| Q: My wife was painting the living room where the motion sensor was and had to remove it fromthe wall. ... A: Well, that is truly depressing. Since closing the circuit independently of the motion detector ... | |
| Radionics security system | 8/8/2008 |
| Q: Dave, This alarm was installed in 1999 and never activated. we are renting the house now and it ... A: and thanks for writing. If your intent is to disable the system, then I can help. You'll need to ... | |
| DSC 832 Bell not working | 8/7/2008 |
| Q: My alarm system works great except one thing. The alarm bell has recently stopped working. There ... A: and thanks for your question. The bell circuit on your panel is supervised, so a wiring fault ... | |
| motion sensor zone stays open | 8/6/2008 |
| Q: My wife was painting the living room where the motion sensor was and had to remove it fromthe wall. ... A: and thanks for writing. Most alarm devices use a "Form C" contact, which has three terminals: C for ... | |
| false alarms | 8/5/2008 |
| Q: Kidde Fyrnetics model 1275 - we have several and most have been going off by themselves. They are ... A: and thanks for writing. Let's take those questions in turn. If memory serves, the operating range ... | |
| magnum alert | 8/2/2008 |
| Q: I bought a house with a Magnum Alert 1008 (keypad RP1054D). How can I reset the code so that I can ... A: The Magnum Alert 1008 is an obsolete control from the late 1980's. Elsewhere in this forum I've ... | |
| False Alarms - Firex 5000 | 8/1/2008 |
| Q: A couple of years ago, my smoke detectors went off in the middle of the night (it was and continues ... A: First, here's a link (at the bottom of the page)to download the manual for your detectors: ... | |
| first alert SA302 | 7/30/2008 |
| Q: I have had this first alert Model SA302 for 6months and it started chirping so i replaced battery. ... A: and thanks for writing. There are two things for you to do. First, check that it's actually the ... | |
| Ademco security alarm beeps/battery? | 7/30/2008 |
| Q: About one week ago, our 7 year old alarms started spontaneously beeping (not the loud panic alarm, ... A: and thanks for writing. Here are the possibilities. The main control panel (not the keypad) has a ... | |
| false alarm | 7/29/2008 |
| Q: Apex Advantage system, over 10 yrs old...getting a "kitchen window open" every once in a while. If ... A: Hell Jim, and thanks for your question. It's not possible to troubleshoot this over the Internet, ... | |
| Nuisance alarms | 7/28/2008 |
| Q: It's 4a.m. and I'm writing because our hard wired fire alarm system is sounding (it's only six ... A: Patricia. Here's where you can download manuals for (almost) everything on your list: ... | |
| Nuisance alarms | 7/28/2008 |
| Q: It's 4a.m. and I'm writing because our hard wired fire alarm system is sounding (it's only six ... A: and thanks for writing. If you can tell me the make and model number of your detectors, I can give ... | |
| Keeps Chirping! | 7/27/2008 |
| Q: I was woken out of a sound sleep at 3am to my two alarms (Lifesaver Model 1275) going back in forth ... A: and thanks for writing. First, here's a link where you can download a copy of the manual for your ... | |
| how can I tell if I have interconnected fire alarms? | 7/26/2008 |
| Q: I recently bought a house that was built in 1999 or 2000 in Jacksonville, FL. I'd like to replace ... A: and thanks for your question. Given the date your house was built, I'd be surprised if the smoke ... | |
| Firex model FADC | 7/25/2008 |
| Q: I bought 5 Firex smoke alarms Model FADC item # 46186 for my new house. I wired them in series and ... A: and thanks for your question. Firex had a voluntary recall on some combination smoke/carbon ... | |
| Audible Beep on Exit | 7/20/2008 |
| Q: How do I remove the audible beep on exit? I have a Moose Z1100, System I. It used to work fine and ... A: and thanks for your question. That'd be a programming option for the beep on exit. You'll need the ... | |
| DSC Power 832 No Green Light | 7/18/2008 |
| Q: The other night the power went off while our security system was armed. The alarm went off and when ... A: Okay... you've narrowed the problem to a glass-break detector in the dining room. There are several ... | |
| DSC Power 832 No Green Light | 7/16/2008 |
| Q: The other night the power went off while our security system was armed. The alarm went off and when ... A: and thanks for writing. There are numerous reasons why systems cannot be armed. The most likely ... | |
| morse mdc16 | 7/15/2008 |
| Q: I am locked out of programming on a Morse mdc 16c security panel and optex wont support it. I know ... A: I don't know this line of equipment, so I can't answer your question. You can get a copy of the ... | |
| First Alert Security system FA 120 C | 7/14/2008 |
| Q: inherited this system from the previous owner/ all zones works and I do not have the code to reset ... A: and thanks for writing. The installation manual for your system is available here, for a fee: ... | |
| model 1275 | 7/13/2008 |
| Q: v r facing this problem since 4days continiously every night at 2.00 am our alarm beeps but not ... A: and thanks for writing. Your detectors probably need to be cleaned. This should be done on at least ... | |
| Replacement central smoke alarm unit | 7/11/2008 |
| Q: Several years ago I installed a RS central burg alarm system and added their smoke/fire unit. I ... A: Steve. I was able to locate some documentation on the system here: ... | |
| "Cellular" backup failed in bad weather... | 7/11/2008 |
| Q: If I was a burglar I'd come to the house on a cloudy, or even better - on a day with thunderstorms ... A: John, thanks for the additional information. I am familiar with that DSC product. A couple of ... | |
| Kidde Frynetics | 7/9/2008 |
| Q: Dave, I found your answer to an earlier question on the Fyrnetics smoke detector model 1275, here: ... A: and thanks for your question. Here's the information on the green LED: "The green LED is located ... | |
| Power issue? | 7/8/2008 |
| Q: We have a security system which isn't currently monitored. It came with the house we just purchased. ... A: and thanks for writing. First, here's a link through which you can download the user manual for ... | |
| Fire panel getting reset automatically | 7/7/2008 |
| Q: what will be the response of fire panel incase of low battery other than the indiaction in panel? A: and thanks for your question. If your fire panel is monitored by a central station, then in ... | |
| first alert pro FA215 | 7/7/2008 |
| Q: I inherited a First Alert FA215 home alarm system from a previous owner three years ago. I've never ... A: Lilly. It looks like you have a couple of things going on. First, you've had alarms on zones 4 and ... | |
| Ghost in alarm system | 7/6/2008 |
| Q: Ever since I first had smoke detectors installed (1991), I have had trouble with the one closest to ... A: Anne. Since the problem detector is at the top of a stairwell, consider that smoke and particles of ... | |
| Ghost in alarm system | 7/6/2008 |
| Q: Ever since I first had smoke detectors installed (1991), I have had trouble with the one closest to ... A: and thanks for writing. When one detector in a group of detectors is always the only one to go off ... | |
| Firex Model 5000 chirping and alarming | 7/4/2008 |
| Q: I have five interconnected firex model 5000s. One has been replaced three times. The last two ... A: and thanks for your question. I doubt that either the AC power or interconnect connections are the ... | |
| first alert pro FA215 | 7/4/2008 |
| Q: I inherited a First Alert FA215 home alarm system from a previous owner three years ago. I've never ... A: and thanks for your question. I can't even guess what the trouble might be. Each time the keypad ... | |
| Cerberus Pyrotronics - Lightning | 7/2/2008 |
| Q: I have a Cerberus Pyrotronic panel (10 years old), that during a lightning storm, I can almost ... A: Well, Mike, I'm afraid I won't be much help on this one. Pyrotronics was part of Wells Fargo Alarm ... | |
| DSC power 832 trouble light is on #2 | 7/1/2008 |
| Q: my power 832 trouble light #2 is on, i have checked the AC power, it is good. can anyone please tell ... A: Well, the battery is a separate trouble light (7). Bell circuit trouble would be a broken or cut ... | |
| DSC power 832 trouble light is on #2 | 7/1/2008 |
| Q: my power 832 trouble light #2 is on, i have checked the AC power, it is good. can anyone please tell ... A: Here's a description of the 832 trouble lights: A description of the various troubles are as ... | |
| Fire alarm going off in the middle of the night | 6/30/2008 |
| Q: I was up at 3am reading up all answers regarding smoke alarms going off at night without apparent ... A: Ah! You've already founfd the instructions for cleaning... that's all there is to it, really. Use ... | |
| Fire alarm going off in the middle of the night | 6/30/2008 |
| Q: I was up at 3am reading up all answers regarding smoke alarms going off at night without apparent ... A: and thanks for your questions. First, I'm happy that you found the probable cause of the false ... | |
| Loss of power | 6/29/2008 |
| Q: System has no power. Replaced battery, just in case, but still have no power. A: There are two sources of power for an alarm system. The first, primary source is AC power, supplied ... | |
| DSC Power 832 system trouble light (code #4) | 6/28/2008 |
| Q: I had my system monitored. I canceled my monitoring. Everything good for last year or so. My power ... A: and thanks for writing. The situation you describe can be fixed through the control's programming. ... | |
| smoke detector location | 6/27/2008 |
| Q: I am building a gambrel barn style home with a loft and am curious about smoke detector location. ... A: and thanks for your questions. In smoke detection there are many variables to consider. It's also a ... | |
| BRK Smoke Detector chirping | 6/25/2008 |
| Q: I have a two and one half year old condo that has been not lived in for 6 months. I have renters ... A: and thanks for writing. There is one more thing you can try. Do this for each detector that's ... | |
| BRK SC9120B and BRK carbon monoxide detectors wont stop chirping | 6/24/2008 |
| Q: We just bought a brand new home with roughly 9 smoke alarms, some are combo carbon monoxide/smoke. ... A: and thanks for your question. Here's a link to the manual for the combination smoke/CO detector: ... | |
| Lightening Strike and Alarm system | 6/23/2008 |
| Q: Dave, I read a previous post of yours on a lightening strike. I have a Honeywell XL-4 7105 system. ... A: and thanks for your question. That's a near-impossible question to evaluate over the Internet. I ... | |
| Smart Water | 6/22/2008 |
| Q: Is the Smart Water system worth all the hype? It seems like a great idea. It can be set up as part ... A: and thanks for writing. I had not heard of this product until your note. Apparently it's been ... | |
| blinking led light | 6/22/2008 |
| Q: Last night my smoke alarm went off for no reason.(Kidde combo smoke and carbon monoxide talking ... A: Rosalie. Let's look at what the LED indicators should be showing. First, the green indicator ... | |
| Random chirping on smoke alarms - always in the middle of the night! | 6/20/2008 |
| Q: I have 4 hard-wired smoke detectors (KIDDE Model i2020CA). I am getting random "chirps" in the ... A: and thanks for writing. A once-a-month occurrence is a pretty daunting thing to troubleshoot. Now, ... | |
| replaced battery | 6/20/2008 |
| Q: I replaced my alarm battery and the alarm in one of the keypads keeps beeping. I goes beep, beep, ... A: and thanks for your question. The fading "beeps" is indicative of a power problem. If you've ... | |
| Firex 5000 - two sets of four beeps (when I walk under it)! | 6/19/2008 |
| Q: I didn't see anything exactly like it in searching the site. We have two Firex 5000 hardwired smoke ... A: Very interesting, Brian. I've never heard of the like. If you want to conduct a few experiments, I ... | |
| False Alarm from Smoke Detectors | 6/16/2008 |
| Q: During a heavy rain storm with a lot of wind and a distant thunder storm, our smoke detectors went ... A: and thanks for your question. Lighting is a frequent contributor to false alarms for all kinds of ... | |
| Smoke Detectors | 6/14/2008 |
| Q: New house wired with 120v kiddie 1276 smokes in 99% of the house, however, the first smoke in the ... A: Lori... I'll try to answer your questions in turn: Why would a security company set up a monitoring ... | |
| Smoke Detectors | 6/14/2008 |
| Q: New house wired with 120v kiddie 1276 smokes in 99% of the house, however, the first smoke in the ... A: and thanks for writing. First, here's a hyperlink to the owner's manual for your Kidde smoke ... | |
| Interconnected smoke detectors | 6/13/2008 |
| Q: Dave, I read in your answer to another question that interconnected smoke detectors are currently ... A: and thanks for your question. I don't recall the year when interconnected smoke detectors were ... | |
| Firex heat and smoke alarms - interconnected but not setting off each other | 6/9/2008 |
| Q: We just purchased a foreclosure 3 family with hard wired, 6 interconnected, compatible Firex heat ... A: I couldn't say whether the installation of the house meter has anything to do with it; I would think ... | |
| Firex heat and smoke alarms - interconnected but not setting off each other | 6/9/2008 |
| Q: We just purchased a foreclosure 3 family with hard wired, 6 interconnected, compatible Firex heat ... A: and thanks for the information. The two types are compatible with one another, which was my initial ... | |
| Low battery DCS PC1500 | 6/6/2008 |
| Q: We have recently purchased a house with this alarm in it. Yesterday, the alarm would go off for ... A: and thanks for your question. Yes, it's time to replace the battery. I recently replaced the ... | |
| dsc 1500 | 6/4/2008 |
| Q: i have a dsc1500 that has been out of operation for a while but when i powered it up the key pad is ... A: and thanks for your question. It could be the main system board, but I'd double check the wiring ... | |
| adding a smoke detector | 6/1/2008 |
| Q: Dave, I have recently finished my unfinished basement. I ran wire from the one smoke detector ... A: and thanks for your question. I could not find compatibility information for the current FIREX ... | |
| Smoke alarm (Firex) | 5/28/2008 |
| Q: i have a hard wired smoke detector system in my home and removed one of the detectors about a week ... A: Chris, it's normal for a detector to sound for a second or two when it's powered up. And since the ... | |
| Smoke alarm (Firex) | 5/28/2008 |
| Q: i have a hard wired smoke detector system in my home and removed one of the detectors about a week ... A: Sounds like the new detector you bought is not compatible with the old ones. What you need to do is ... | |
| smoke detector | 5/25/2008 |
| Q: I have the BRK model 4919 hard wired smoke detectors in my home. One has broken and when looking to ... A: and thanks for your question. It's a good one. Most specification sheets will list the devices with ... | |
| Brinks home system expansion | 5/23/2008 |
| Q: Dave: I have a current Brinks deluxe home system and I want to add a wireless keyfob, smoke and ... A: and thanks for writing. Brinks does not sell their systems to customers.. they LEASE only. They ... | |
| dead system | 5/22/2008 |
| Q: Dave, My ademco vista-20HWse system is totally dead. The fuse isn't blown and I have voltage at the ... A: and thanks for your question. Well, you can check the standby battery. Look for corroded terminals. ... | |
| Alarm window contacts question | 5/21/2008 |
| Q: I contacted you before to see if it was possible to replace a faulty window contact/sensor on our ... A: Janet, you're the best! You should have no issues. I didn't realize it was a surface-mount contact, ... | |
| Short siren events for no reason from unarmed system | 5/21/2008 |
| Q: I have an unarmed PC-1555 system that occasionally sounds the main siren for a very short time (less ... A: and thanks for your question. There are only a few instances where the siren can sound without a ... | |
| Alarm window contacts question | 5/20/2008 |
| Q: I contacted you before to see if it was possible to replace a faulty window contact/sensor on our ... A: "Mucking it up" is a tongue-in-check technical term... and I think I can help you avoid that. ... | |
| Master code reset | 5/18/2008 |
| Q: I just moved into a home with a security system but I don't know the master code (1234) doesn't ... A: and thanks for writing. Most modern alarm panels have a means to reset the master code, however ... | |
| dsc classic pc1555 | 5/18/2008 |
| Q: my dsc went off twice in two weeks late in the night it showed a zone 2 perimiter breech but was a ... A: John. Here's a link to the user manual for the DSC1555: http://nassausecurity.com/p1224.htm Look ... | |
| dsc classic pc1555 | 5/17/2008 |
| Q: my dsc went off twice in two weeks late in the night it showed a zone 2 perimiter breech but was a ... A: and thanks for your question. The battery is past its useful life of about five years and should be ... | |
| wireless home security alarms | 5/16/2008 |
| Q: I'm looking for a home security alarm system and maybe you can narrow down to few systems that ... A: and thanks for your question. That's a pretty tight budget for the features that you're looking ... | |
| Firex 120-1070B- replaced with 4618 | 5/16/2008 |
| Q: A couple of our alarms sounded several days ago. We pinpointed which we believed to be the problem. ... A: Once a minute or so chirp? Not a wiring issue. It's just a guess, but check your wall outlets for a ... | |
| Door release for fire shutters | 5/15/2008 |
| Q: Will a shutter protecting an opening in a rated wall need to drop on a general alarm in the building ... A: and thanks for your question. I think you'll find code information in the same section that covers ... | |
| smoke detector chirps same time each day | 5/14/2008 |
| Q: I have a hard wired smoke detector upstairs in our home. For the past four mornings the smoke ... A: and thanks for writing. Since smoke detectors don't know the time of day, I'd look elswhere. Try ... | |
| Firex smoke alarm system | 5/14/2008 |
| Q: We bought a new built house 1 year ago. We decided to change batteries in smoke alarms last night. ... A: and thanks for your question. First, here's a link to a site where you can download a copy of the ... | |
| Smoke Detector Alarm Won't Turn Off | 5/12/2008 |
| Q: Sorry - I had already sent in my question regarding our situation with our smoke detectors not ... A: and thanks for writing. First, here's a link to the manual for your detectors: ... | |
| DSC1500 | 5/8/2008 |
| Q: Q1. trouble light is ON. Per manual I searched online, it said press *, then 2 to display trouble ... A: First, you'll need a replacement battery. The useful life is about 5 years, and you're well past ... | |
| DSC1500 | 5/7/2008 |
| Q: Q1. trouble light is ON. Per manual I searched online, it said press *, then 2 to display trouble ... A: and thanks for your question. A couple of points; first, this is a low-voltage system. The AC power ... | |
| DCS 1500 alarm system zone lights on | 5/6/2008 |
| Q: I did a hardware reset using the instruction from the installer manual. After the reset all of the ... A: and thanks for writing. Some issues are simply too complex to be able to handle by e-mail. This is ... | |
| intermitant beeping | 5/2/2008 |
| Q: One of my six smoke detectors (wired in during construction) started beeping about once every 30 ... A: Carol. You got the make, but the serial number doesn't help to identify the model number. Please go ... | |
| intermitant beeping | 5/1/2008 |
| Q: One of my six smoke detectors (wired in during construction) started beeping about once every 30 ... A: and thanks for your question. Various smoke detectors have different interpretations for LEDs and ... | |
| DSC PC1500 sensor | 5/1/2008 |
| Q: Hope you can help: Last night in the wee hours our alarm went off. Turns out it is a sensor on a ... A: and thanks for your question. If you've aligned the magnetic part with the switch part, and the ... | |
| Alarms going off for not reason | 4/29/2008 |
| Q: we just moved into a new home. The fire/smoke alarms are all going off at once. We cut the ... A: and thanks for your question. You can disable the alarms by removing the battery from each detector ... | |
| Alarm beeping intermittently | 4/28/2008 |
| Q: I have a First Alert 145c which I read is similar to the Vista 10se. My Key pad has been beeping ... A: and thanks for writing. There's no way I can tell what the installers disconnected in your panel, ... | |
| DSC 1500 alarm wired type system | 4/25/2008 |
| Q: Sir, I am getting a zone 1 fault code on my DSC 1500 which indicates a low battery fault. What type ... A: and thanks for writing. The battery is located in the main control panel (separate from the ... | |
| Night chirping smoke alarm | 4/24/2008 |
| Q: We have one of 8 or 9 First Alert smoke alarms in the house that chirps in the morning before the ... A: and thanks for your question. There shouldn't be any correlation between temperature (or hour of ... | |
| Motion Sensor Zones | 4/24/2008 |
| Q: Dave, Can you please help me pick a zone for the motion sensors. I have looked over the manual again ... A: .. You have me mightily confused, but I'll take a shot at it... First, when you say you can't find ... | |
| smoke detector | 4/23/2008 |
| Q: I wrote you earlier and just reviewed my question. I need to add that I turned off the breaker to ... A: and thanks for writing. Please go to this link on the Internet. It's the manufacturer for your ... | |
| Ademco 20p Panel - Code Encryptor II & low batt error | 4/22/2008 |
| Q: Finally you are not "maxxed" out on questions! I have been enjoying reading your expert answers and ... A: and thanks for writing. On the panic zone, that's a programming choice per zone. (The zone is told ... | |
| Unit will not alarm. | 4/22/2008 |
| Q: I have a DSC 832 System in my home with two keypads model #LCD5500. One at the front door and one at ... A: and thanks for writing. From your description, you have two issues. First, the protection in the ... | |
| DSC PC1500 Keyboard sounds | 4/21/2008 |
| Q: We have a DSC PC1500, and when alarming the system at night, the keypad goes through a series of ... A: Wonderful! Here's what to do, and what you will see and hear as you do it. This should take you ... | |
| Napco Magnum 1000 | 4/20/2008 |
| Q: I own a home with a Magnum 1000 where the system recently sounded (the fire portion I believe), but ... A: and thanks for writing. NAPCO is one of the few brands I never serviced while working in the field. ... | |
| DSC PC1500 Keyboard sounds | 4/20/2008 |
| Q: We have a DSC PC1500, and when alarming the system at night, the keypad goes through a series of ... A: and thanks for your question. Yes, the audible signals during the exit delay can be turned off, but ... | |
| Moose Z1100E speaker/siren? | 4/19/2008 |
| Q: I just moved into a home that has a Moose Z1100E system. The system seems to work (I can ... A: .. looks like you were one step ahead of me. Okay, the next obvious thing to do is to open the ... | |
| Moose Z1100E speaker/siren? | 4/18/2008 |
| Q: I just moved into a home that has a Moose Z1100E system. The system seems to work (I can ... A: and thanks for writing. The Z1100 is a pretty old control, and I'm guessing that it's been in the ... | |
| Arm Exterior with Stay button | 4/16/2008 |
| Q: I recently purchased a home with a DSC Power 832 PC 5010 security system. When I press the Stay ... A: and thanks for your question. Yes, it is a programming issue. The zone for the motion detectors has ... | |
| First Alert FA110C/FA120C | 4/14/2008 |
| Q: Can you PLEASE tell me if we are are away and the alarm goes off by accident, is this model designed ... A: and thanks for your question. I can't speak for your particular model, but... I don't know of a ... | |
| Open Zone | 4/13/2008 |
| Q: It is a PC 1555. The keypad does not show ready. When I push the (#) key it blinks with at 6. I have ... A: Okay... there are a few different ways to protect windows. Most likely yours are protected with ... | |
| Open Zone | 4/12/2008 |
| Q: It is a PC 1555. The keypad does not show ready. When I push the (#) key it blinks with at 6. I have ... A: and thanks for your question. Not much information to go on, so far. Can you tell me about zone 6? ... | |
| DSC Power832 flashing FC | 4/12/2008 |
| Q: I justmoved into a home with a Dsc Power832(pc5010)v.2 system. It is currently flashing FC on the ... A: and thanks for writing. I'm not familiar with the "FC" message and I didn't see it in the ... | |
| Brinks Premium keypad | 4/11/2008 |
| Q: Is the last time that the system was armed stored in memory? If so how do I retrieve it? A: and thanks for your question. I do not believe that arm/disarm data is stored in memory at the ... | |
| Ademco M6674 | 4/9/2008 |
| Q: We have an ademco alarm system in our home. we are no longer have the service that monitors the ... A: and thanks for your question. I'll have to answer in generic terms, sine the model number you ... | |
| DSC PC-1500 false alarms | 4/7/2008 |
| Q: We have been getting false alarms on a particular zone (#6) for a year now. Always between certain ... A: and thanks for your question. The first step is to eliminate the control as the problem. The best ... | |
| Kidde Model 1276 smoke detector | 4/7/2008 |
| Q: I have these smoke detectors and they have been going off all night, about 10-15 seconds then stops. ... A: and thanks for writing. Aside from changing the batteries, the best thing you can do is clean the ... | |
| Alarm beeps | 4/6/2008 |
| Q: I have the ADEMCO VIA_30PSE, VISTA-10SE, and every so often it beeps. When looking at the system ... A: and thanks for your question. You've found the battery -- but removing it isn't going to help. The ... | |
| Master code | 4/6/2008 |
| Q: I recently bought a home that was owned by the bank. I was sitting vacant for almost a year. Inside ... A: Troy. I found some information. First, here's a link to the User's Manual for your system: ... | |
| Master code | 4/4/2008 |
| Q: I recently bought a home that was owned by the bank. I was sitting vacant for almost a year. Inside ... A: and thanks for your question. I don't yet have enough information to give you an answer. If you ... | |
| Trouble with my BRK Model 41208 Smoke Alarma | 4/3/2008 |
| Q: Hey- dave- These (BRK Electronics model 41208's) alarms keep on beeping at different times. I ... A: and thanks for your question. Please visit these links. The first is BRK's troubleshooting page, ... | |
| DSC 1500 | 3/27/2008 |
| Q: Would like to install DSC 1500 on my boat.My brother updated for insurance reasons.He gave me this ... A: and thanks for writing. You can download an installation manual here: ... | |
| Firex 4580 Chirping | 3/27/2008 |
| Q: Dave, I replaced the battery in one of my detectors only to have it keep chirping. I decided to ... A: and thanks for writing. Download the user maunal for your detector here: ... | |
| new batteries do not stop hard wired smoke alarms from beeping | 3/25/2008 |
| Q: We have several hard wired BRK First Alert (9120B model) installed in our home. We consistently get ... A: .. I'm sorry the "quick fix" didn't last. And there's really nothing else to try that I can think ... | |
| Chirping every minute after ... | 3/25/2008 |
| Q: I came home to my alarm chirping every 60 seconds. I replaced the batteries in all (5) alarms, ... A: and thanks for writing. First, here's a link to the user manual for your detector: ... | |
| NT9010 DSC | 3/24/2008 |
| Q: Trying to mess with the 2nd phone number option, I have caused a "communication trouble" with Yellow ... A: and thanks for writing. Here's a link to the User's Manual for your system. Trouble conditions are ... | |
| DSC832/PC5010 | 3/21/2008 |
| Q: I am trying to discontinue using the standard telephone line to report to the monitoring station. I ... A: and thanks for your question. See you should be able to transmit to your monitoring center using ... | |
| Dsc Power 832 PC5010 | 3/16/2008 |
| Q: Recently bought home with the Power 832 PC5010 system. Previous owners didn’t know the code. (I ... A: and thanks for writing. DSC commonly uses the model number of their panels as the initial master ... | |
| new batteries do not stop hard wired smoke alarms from beeping | 3/16/2008 |
| Q: We have several hard wired BRK First Alert (9120B model) installed in our home. We consistently get ... A: and thanks for your question. There is one more thing you can try: Disconnect the electric harness ... | |
| DCS832/PC5010 | 3/15/2008 |
| Q: I recently installed a DSC832/PC5010 system with the windows(20) and doors(5) series wired into ... A: and thanks for writing. "Partitions" are logical divisions of the alarm system. In short, if a ... | |
| Kiddie Fyrnetics Ionization Alarm Model 4125 | 3/15/2008 |
| Q: Two of my 5 interconnected alarms have been chirping. I live in an apartment complex and have no ... A: http://www.kidde.com/utcfs/Templates/Pages/Template-46/0,8060,pageId%3D794%26siteId%3D384,00.html I ... | |
| First Alert FA110c | 3/14/2008 |
| Q: Can you tell me how to open the main box in the basement in order to change the battery? It does not ... A: and thanks for your question. I'm not familiar with the First Alert line, but I can say that most ... | |
| pc2500 | 3/13/2008 |
| Q: I have pc2500 installed in my household. The alarm system has the trouble light on. I tried to push ... A: and thanks for writing. You've done all you can do. The manual says: TROUBLE DISPLAY The PC2550 ... | |
| ITI Commander 3000 | 3/13/2008 |
| Q: I recently got a house with an ITI Commander 3000 wireless security system. I have no paperwork and ... A: and thanks for your question. The Commander 3000 appears to have been discontinued back in 2003. I ... | |
| PC1555RKZ Ranger American | 3/10/2008 |
| Q: Can you give me the link for the instruction manual for the above mentioned security system? We ... A: and thanks for writing. And sorry for the delay in responding! You can download a PDF of your ... | |
| No Chimes when door or window opens | 3/8/2008 |
| Q: We have an Ademco home security system. We had a battery failure and have replaced the battery, ... A: .. you are obviously one step ahead of me! The default master code would be the model number of ... | |
| Firex - Item5000 | 3/8/2008 |
| Q: We have recently encountered a problem with out Firex smoke detectors going off, but there is no ... A: and thanks for writing. Smoke detectors become more sensitive and prone to false alarms when they ... | |
| Firex 120-1072B smoke detector | 3/7/2008 |
| Q: Dave: I have 6 of the above detectors that are over 10 years old and would like to replace them. ... A: and thanks for writing. Here's a website that has good information on Firex, past and present. ... | |
| Compatibility between brands | 3/3/2008 |
| Q: An electrician installed (hardwired) two US electric smoke detectors with a firex 12000 C02 ... A: Bertha. I can only make an educated guess from where I sit, and I'm assuming the detectors you ... | |
| Morse MDC-16C | 3/2/2008 |
| Q: I inherited a Morse MDC-16C Security Control Center panel and two MPC-32D keypads, but I don't have ... A: and congratulations on inheriting some antique equipment! There are a couple of places online where ... | |
| en1550 alarm system | 3/1/2008 |
| Q: I'm hoping you can help me. We moved in to a home with an Emergency Networks EN1550 alarm system. It ... A: Glad to be of assistance, Kim. I checked the link to the battery you listed, and it will be fine. ... | |
| Compatibility between brands | 3/1/2008 |
| Q: An electrician installed (hardwired) two US electric smoke detectors with a firex 12000 C02 ... A: and thanks for your question. Unless a manufacturer specifically says a different brand is ... | |
| Kiddie fyrnetic 1275 Chirping | 2/29/2008 |
| Q: The alarm starting chirping and continues even though I replaced the battery. Only one of the ... A: http://www.kiddeus.com/utcfs/ws-384/Assets/1275H_440381en.pdf And there's one additional thing you ... | |
| Master Code Reset | 2/29/2008 |
| Q: I have a EN1550 alarm system in my home & my Master Code does not work anymore. I have owned the ... A: Don. Again, if you default the panel, you'll have to reprogram from scratch, so be forewarned. ... | |
| Master Code Reset | 2/28/2008 |
| Q: I have a EN1550 alarm system in my home & my Master Code does not work anymore. I have owned the ... A: and thanks for writing. I see two possibilities. First, you have the correct Master Code, but it ... | |
| en1550 alarm system | 2/27/2008 |
| Q: I'm hoping you can help me. We moved in to a home with an Emergency Networks EN1550 alarm system. It ... A: and thanks for your question. From what you describe, the system's backup battery has failed. That ... | |
| Ademco Alarm | 2/25/2008 |
| Q: My Mother pushed a panic button on my aunts ADEMCO system-it does not appear to be monitored and the ... A: and thanks for writing. It sounds to me like the system is armed, and every time you open the door, ... | |
| Replacing 8 zoe keypads with 16 zone pads | 2/25/2008 |
| Q: Dave - My monitoring company is about to install a wireless zone expansion module in order to ... A: .. I'm not in a position to be able to say if any programming will be required for the additional ... | |
| Replacing 8 zoe keypads with 16 zone pads | 2/23/2008 |
| Q: Dave - My monitoring company is about to install a wireless zone expansion module in order to ... A: and thanks for writing. I'm glad that you've taken some time to think this through. First, I'd ... | |
| master code | 2/21/2008 |
| Q: I have recently purchased a home. And have managed to turn on and activate alarm system for local ... A: Brad. Brinks is a special case for two reasons. First, their control sets are not standard, ... | |
| 4110XM | 2/18/2008 |
| Q: Dave, Similar to a previous email question we have a 4110XM that chirps. On the panel it shows the ... A: and thanks for your question. Open this link, and you'll find the manual for your control on the ... | |
| moose z1100 installation manual | 2/16/2008 |
| Q: I am trying to download a moose z1100 installation manual from diyalarmforum.com but the ... A: Sometimes you can find installation (versus user) manuals online and download them for free. ... | |
| Interconnected smoke alarms won't stop | 2/14/2008 |
| Q: I just replaced my old BRK 1829 interconnected smoke detectors with the 9120B model. The are all on ... A: and thanks for your question. You pose an interesting problem. Here's what I think. First, the BRK ... | |
| First Ranger Alam | 2/13/2008 |
| Q: We just moved into a preowned home and it has an alarm already installed but we dont have a manual ... A: and thanks for your question. I've never heard of an alarm system brand called "First Ranger," and ... | |
| ADEMCO 4110 chirping | 2/12/2008 |
| Q: We recently bought a 5 year old house, with ADEMCO 4110XM installed, but not hooked up to a service ... A: .. To change the battery, you need to find three pieces of information, and these you can find on ... | |
| dsc pc 2500 | 2/10/2008 |
| Q: I have an old hardwired security system (non monitered). On the tallest ceiling in my house a round ... A: and thanks for writing. I'm guessing you asked two very similar questions this morning. There may ... | |
| cat friendly motion sensors | 2/8/2008 |
| Q: I have a napco magnum alert 1000 with motion detectors in 3 of the zones. The one in the basement ... A: and thanks for writing. I can't give you specific advice because there are other elements to take ... | |
| Home Fire Alarms Keep Going Off | 2/8/2008 |
| Q: It is a wired system with 3 alarms (basement at foot of stairs, 1st floor outside bedroom and 2nd ... A: and thanks for your question. Smoke detectors do some regular maintenance. As the detection chamber ... | |
| reset my master code | 2/7/2008 |
| Q: I have an alarm system originally installed by Emergency Networks. My pad is an EN155OR model. I ... A: and thanks for your question. I can't tell you whether you can reset the master code without ... | |
| DSC 832 | 2/7/2008 |
| Q: just tonight an alarm went off and on the keypad the lights lit were Memory & Fire. I have been ... A: and thanks for writing. Here's a link to the manual for your system. An explanation of the keypad ... | |
| DSC PC1555 classic | 2/5/2008 |
| Q: The letter 8 is lit up on my panel and the ready light will not go green. There is no trouble light. ... A: and thanks for writing. Try this: Trouble [8] - Loss of System Time This trouble occurs when the ... | |
| Chirping hardwired system | 2/4/2008 |
| Q: I had a similar problem with chirping. Replaced all smoke detectors and batteries. Still chirps. ... A: and thanks for writing. Two things to check... First, check to see whether you have a carbon ... | |
| Reliability | 2/3/2008 |
| Q: I have owned 2 DSC systems over the last 12 years. They have been trouble free. Looking to upgrade ... A: and thanks for the additional information. I think it's very common for an installer or dealer to ... | |
| Reliability | 2/2/2008 |
| Q: I have owned 2 DSC systems over the last 12 years. They have been trouble free. Looking to upgrade ... A: and thanks for your question. I cannot say whether the expense is justified. I'll try to explain ... | |
| Radionics d2412u/d2412ue | 2/2/2008 |
| Q: I have the above alarm system and want to use it but not have it monitored. It works well and arms ... A: Well, the 2412 is an obsolete panel, and an Internet search for a programming guide turned up empty. ... | |
| smoke detectors | 1/31/2008 |
| Q: Just bought the house a few months back, went to test the smoke alarms and they wouldnt shut off. ... A: .. Yes, the test feature should turn off within a second or two when you release the test button. ... | |
| Radionics d2412u/d2412ue | 1/30/2008 |
| Q: I have the above alarm system and want to use it but not have it monitored. It works well and arms ... A: and thanks for writing. The reason you're getting a "no dial tone" message is that the control is ... | |
| Security System alarm keeps going off!! | 1/29/2008 |
| Q: We have an older (probably 10 - 12) security system in our home. It says Teamgarde, and also says ... A: and my apologies for the delay in getting back to you. Given the additional information, I need to ... | |
| Security System alarm keeps going off!! | 1/29/2008 |
| Q: We have an older (probably 10 - 12) security system in our home. It says Teamgarde, and also says ... A: and thanks for writing. There's not a lot of information to go on... but here's where I'd start. ... | |
| Smoke alarms | 1/28/2008 |
| Q: The smoke detectors in our 2 story home alarm - for no apparent reason. They are wired into the ... A: Smoke detectors become more sensitive with age and the accumulation of dust. If your detector(s) ... | |
| Stop the annoying Low Battery Alarm | 1/27/2008 |
| Q: We have an Ademco Vista 10SE system that is now 9 years old.. 2 nights ago the panel started ... A: and thanks for writing. I don't think there are any user commands to disable the low battery ... | |
| Can't get AC wire plug off of Firex smoke detector | 1/27/2008 |
| Q: I sent an earlier question about how to get smoke detector detached from the wall in order to change ... A: and thanks for writing. Firex has some "tamper-resistant" features built into their detectors. ... | |
| Recommendation for Security System | 1/26/2008 |
| Q: Dave: I bought an X10 camera and motion sensing system a few weeks ago, and having much trouble ... A: and thanks for your question. In my opinion, you're not going to be able to get a quality system as ... | |
| Napco Magnum 1008LKDL problems | 1/26/2008 |
| Q: .. Im having some problems with my Napco 1008LKDL system and Im not sure what the problem might be. ... A: Erik. Rather than powering the system down, can you use your code to turn the system off? Also, ... | |
| Brinks Smoke Detector | 1/25/2008 |
| Q: My wife and I bought our house in April of 2006. The previous owner had installed a Brinks security ... A: and thanks for writing. Brinks owns the equipment left by the previous owner, and they have (or ... | |
| Find Cause of Zone Fault? | 1/24/2008 |
| Q: If I am getting a zone fault (unsecure zone), how can I check each window/door to see if that might ... A: and thanks for writing. The problem could be at any of the sensors, OR anywhere in the wiring for ... | |
| ademco 4110 home alarm console programming | 1/22/2008 |
| Q: I have this unit since early 1990s, no problems until alarm horn would only sound for about 5-6 secs ... A: .. it certainly sounds like a programming error, but you sound pretty competent in your description ... | |
| DSC motion sensor | 1/22/2008 |
| Q: My light of the motion sensor "DSC intrusion detection unit 89x0" does not light. I did not find ... A: The four-wire hookup tells me that the detector is powered from the control, so if everything else ... | |
| DSC motion sensor | 1/21/2008 |
| Q: My light of the motion sensor "DSC intrusion detection unit 89x0" does not light. I did not find ... A: and thanks for writing. Before you replace the unit, consider that it's probably a power problem. ... | |
| False house alarms | 1/19/2008 |
| Q: We have a basic vanilla alarm system in our home with no zones that includes 3 motion detectors, 3 ... A: and thanks for your question. False alarms have many causes, and there's nothing that you described ... | |
| Magnum Alert | 1/18/2008 |
| Q: We threw the breaker to change a light fixture in the bathroom and it was the same one our Magnum ... A: and thanks for writing. Alarm backup batteries generally have a useful life of about five years ... | |
| Ademco VISTA-20HWse | 1/17/2008 |
| Q: We've lived in our house for 10 years and over the last few months the alarm seems to go off 2-3 ... A: and thanks for writing. "BAT" means that your system's backup battery is weak, and needs to be ... | |
| Ademco 4110xm alarm | 1/16/2008 |
| Q: We had a power outage for 14 hrs. When power came back up, our hard wired alarm key board was dead, ... A: and thanks for your question. A 14-hour power failure can put a battery into deep-discharge, but ... | |
| Firex 120-1182 problems | 1/15/2008 |
| Q: Did you ever receive any further information regarding a question that was asked about this brand ... A: and thanks for writing. I wish my memory were that good, but I don't recall the question to which ... | |
| Ademco Alarm system | 1/15/2008 |
| Q: I recently had to replace one of my wireless transmitters on my Ademco Security System (User manual ... A: and thanks for your question. I'll not be able to help you directly, since I think the enrollment ... | |
| Do not know how to use system | 1/14/2008 |
| Q: We purchased our home two years ago, it has a DSC Power 832 PC 5010 system already installed. We ... A: and thanks for writing. I think every major alarm company (including ADT and Brinks) has some sort ... | |
| battery and hardwired smoke detectors | 1/14/2008 |
| Q: Conventional wisdom says that a conventional battery somke detector has a lifetime of about 10 ... A: The technologies are the same, and the useful lifespan of hardwired and battery-operated detectors ... | |
| battery and hardwired smoke detectors | 1/11/2008 |
| Q: Conventional wisdom says that a conventional battery somke detector has a lifetime of about 10 ... A: and thanks for your questions. Most smoke detectors have a built-in test button (some use a magnet ... | |
| zone 1 error | 1/10/2008 |
| Q: I have four zones in my house and one zone is constantly lite. The other zones operate correctly. It ... A: and thanks for writing. You're not going to learn to be an alarm technician from this forum, but ... | |
| alarm system freak out | 1/9/2008 |
| Q: I moved into my home approx 4 years ago that had a pre-installed alarm system "first alert" it has ... A: and thanks for writing. Yes, those wireless door sensors do have batteries that need to be replaced ... | |
| Disabling the modem support for DSC2550 | 1/7/2008 |
| Q: I have a PC2550 connected in my house. The first two years I had a monitoring system but decided to ... A: and thanks for writing. I'm afraid you'll need to hire a technician to handle this one. When you ... | |
| Alarm system | 1/7/2008 |
| Q: I have a Napco 850 home alarm system that works well but I have only one keypad at the front door. ... A: and thanks for your question. Here's a link to the installation manual: ... | |
| Fire alarm went off twice last night -- hard-wired to all other alarms | 1/3/2008 |
| Q: Dave. I have a similar question/possibly the same question as Barbara. One fire alarm in our house ... A: and thanks for your question. If you've isolated the one detector that's prone to false alarms, it ... | |
| smoke detectors going off | 1/3/2008 |
| Q: I have 6 smoke detectors in my home, and they keep going off for no apparent reason. One will chirp ... A: and thanks for writing. There are a few things to consider. If you've noted that the detectors go ... | |
| alarm going off needlessly | 1/2/2008 |
| Q: It is 12:30 am after another night (last night it was all night) of all four of our alarms going off ... A: Barbara. Below is an article about that model smoke detector. After reading it, may I suggest that ... | |
| alarm going off needlessly | 1/2/2008 |
| Q: It is 12:30 am after another night (last night it was all night) of all four of our alarms going off ... A: and thanks for your question. Smoke detectors are interconnected, so that when one detects smoke, ... | |
| NAPCO Magnum Alert 1000 Series(MA1000e) | 1/1/2008 |
| Q: My system is a 3 zone hard wired system professionally installed about 10 years ago and was trouble ... A: and thanks for your question. MA100e is the part number for your keypad; you need to get the model ... | |
| FA260 System | 1/1/2008 |
| Q: I'm getting an "FC" code on the display keypad and don't know what it means or how to clear it. ... A: and thanks for writing. FA260 is the model number of your keypad, not the control. You can find ... | |
| Moose Z1100 home alarm system | 12/31/2007 |
| Q: I have Moose Z1100 home alarm system with two keypads which originally installed on my home when ... A: and thanks for writing. It could very well be another failed keypad. The true test would be to ... | |
| alarm issue | 12/30/2007 |
| Q: When my system alarms, it dials the security service and they answer but it keeps on dialing and it ... A: and thanks for writing. The board you mention is the main system board for the entire alarm system; ... | |
| Smoke alarms chirping and keeping us awake | 12/30/2007 |
| Q: Two months ago two explosions occurred in two of our nine interconnected smoke alarms (BRK models ... A: and thanks for your questions. Your smoke detectors are not connected in any manner to your ... | |
| smoke detector beeping | 12/28/2007 |
| Q: It is 330AM, and we have been fighting a beeping smoke detector. My biggest problem is that the ... A: and thanks for writing. If the beeping is more like a chirp that occurs about once a minute, then ... | |
| DSC Power 832 | 12/28/2007 |
| Q: We are having some trouble with our DSC Power 832 system. The main panel is a PC 5010 and it has a ... A: Good morning John. Your system has one or more wirless devices, and these are battery operated. The ... | |
| BRK 4120B Going off when cold? | 12/26/2007 |
| Q: I'm visiting my parents for the holidays, and they're complaining that there BRK4120B's that were ... A: and thanks for your question. Yes, there could be a cause-and-effect relationship between weather ... | |
| chirping - DSC PC1555RKZ Alarm | 12/25/2007 |
| Q: Ever since there is a power outage at my home, my DSC PC1555RKZ alarm kepts on chirping every 10sec ... A: and thanks for writing. There's not enough information in your message to help you right away, but ... | |
| Fire Alarm - Battery Operated - Keeps going off | 12/24/2007 |
| Q: twice now my fire alarm has gone off randomly.. once at 3am and once at 5am on two seperate ... A: and thanks for your question. There are two possibilities... first, there is a valid reason for ... | |
| DSC 832 PC5010 | 12/24/2007 |
| Q: This system is about 10 years old and the company that installed it is no loger in business. The ... A: and thanks for writing. There are many things that could be wrong, from a worn keypad to a faulty ... | |
| yellow system light PC1555 | 12/23/2007 |
| Q: My home alarm system is functioning properly. It is a Ranger American PC1555 but I don't have the ... A: and thanks for writing. Here's a link through which you can download a copy of the instruction ... | |
| DSC Bell Trouble | 12/22/2007 |
| Q: Darling daughter bought a home that has a DSC Power 832 / PC5010 system installed. The previous ... A: and thanks for writing. You have two issues. The first will require the Master Code: Trouble [8] - ... | |
| wiring a fire alarm | 12/19/2007 |
| Q: i will be installing a fire alarm system in a hotel in the uk. could you please tell me if i need to ... A: and thanks for your questions. I'm in the US, and not conversant in fire codes in the UK. Good ... | |
| Chirping at night | 12/19/2007 |
| Q: Last year you answered a question about the chirping of smoke alarms specifically during the night. ... A: and thanks for writing. Many manufacturers recommend replacing detectors at about 10 years. ... | |
| smoke alarm | 12/16/2007 |
| Q: I replaced the back-up battery several days ago in a smoke detector on the 2nd floor and now there ... A: Linda. If there's no CO detector, I'm guessing that there is at least one more smoke detector in ... | |
| smoke alarm | 12/15/2007 |
| Q: I replaced the back-up battery several days ago in a smoke detector on the 2nd floor and now there ... A: Linda. Do you have a carbon monoxide detector in the basement? These often have backup batteries, ... | |
| beeping all the time for no reason | 12/15/2007 |
| Q: My home security alarm beeps all the time for no reason, the battery word is on the led panel but ... A: If the system is telling you that there's a battery problem, I'd focus on that. Is it a wireless ... | |
| Kidde 1276 chirping | 12/11/2007 |
| Q: I'm in a 2 year old home with interconnected Kidde 1276 smoke detectors. A few weeks ago a detector ... A: and thanks for writing. I've posted this advice from the Atlanta Supply web page many times. It ... | |
| dsc1500 | 12/10/2007 |
| Q: My system was armed and when I came in I had gloves on and messed up, long story short my alarm went ... A: and thanks for writing. I think the last thing you want to do is to reset the panel back to its ... | |
| Service Required low battery | 12/10/2007 |
| Q: I have a DSC832 alarm panel. On the keypad I have a trouble light. When I *2 it says "service ... A: and thanks for writing. Here's what the manual says: To view trouble conditions: 1. Press [ ] [2]. ... | |
| DSC PC1550 master code | 12/8/2007 |
| Q: Follow-up: Thanks for your suggestion. I tried doing a power-off reset. It didn't reset the master ... A: Sorry that the re-boot didn't do the trick. You're in not so good a place now, since the only way I ... | |
| DSC 2530 | 12/6/2007 |
| Q: I have an old DSC 253o. I did not know the code so I did a hard reset on the panel. Powered down, ... A: and thanks for your question. When you set the panel back to its default condition, you not only ... | |
| Ionaization Smoke Alarm 1275 | 12/4/2007 |
| Q: The detector keeps on ringing every 30/60 sec or so. I twisted it off the ceiling but their are ... A: and thanks for writing. If the detector is making a single "chirping" or "beeping" noise every ... | |
| BRK Model 4919 Hard-wired smoke detectors giving false alarms | 12/3/2007 |
| Q: Dave, Ever since we moved in our home the BRK Model 4919 hard wired smoke detectors have given us ... A: and thanks for your question. I don't have a manual for BRK model 4919 in my collection, so I can't ... | |
| interchangeable smoke detector | 12/2/2007 |
| Q: I have recently experienced a bad detector in which I will hove to replace. However, it has been ... A: and thanks for an excellent question. The short answer to your question is "yes." However, you'll ... | |
| brk 9120 beeps | 11/29/2007 |
| Q: I have a brk 9120 that beeps just once at 3am every morning, we replaced the battery and that didn't ... A: and thanks for writing. Smoke detectors don't have an internal clock, so if you're experiencing a ... | |
| DSC PC1500 master code | 11/27/2007 |
| Q: This panel was installed 8-9 years ago, and I've used the master code successfully in the past. But ... A: and thanks for your question. There is a way to default the panel back to its factory settings, but ... | |
| DSC Power 832 PC5010 | 11/25/2007 |
| Q: My system has worked fine for 7 years, but the other day I changed phone company providers. Now my ... A: The filter would be provided by your DSL provider. Every analog telephone in you house would get ... | |
| DSC Power 832 PC5010 | 11/24/2007 |
| Q: My system has worked fine for 7 years, but the other day I changed phone company providers. Now my ... A: and thanks for your question. There may be a couple of things at work here... Since the trouble ... | |
| Irregularl false alarms | 11/24/2007 |
| Q: 20 year old Moose Z1100. regularly maintained and checked and has always been reliable, recently ... A: and thanks for writing. I would suspect the alarm circuit before the panel. There is a simple test ... | |
| DSC PC1555 | 11/20/2007 |
| Q: After setting the clock of the PC1555 back an hour, I have experienced regular keypad alarm ... A: and thanks for writing. I've never experienced the symptom you descibe. It does seem related to ... | |
| motion sensor | 11/15/2007 |
| Q: My DSC PC1555 system was activated yesterday. After I armed the system and walk pass the motion ... A: Here's what I think. Motion detectors need power, and I think your motion detector has lost power. ... | |
| motion sensor | 11/14/2007 |
| Q: My DSC PC1555 system was activated yesterday. After I armed the system and walk pass the motion ... A: and thanks for writing. I have a couple of questions for you that will help me help you. First, is ... | |
| dsc 1616 | 11/13/2007 |
| Q: Dave, I have a new dsc 1616 installed in new ... A: The method on page 24 is the only way I know to reset the panel back to default condidtion. Sorry ... | |
| BRK 4120 Smoke detectors | 11/13/2007 |
| Q: I read your message about troubleshooting 4120's with intermittent beeping. I've had a bunch of ... A: and thanks for your question. I did a quick search and found that the BRK 4120 is a discontinued ... | |
| interconnect fire alarms not beeping in series | 11/11/2007 |
| Q: I have an interconnected fire alarm system (house built in 1999) and I recenty noticed that if one ... A: and thanks for writing. ALL the detectors should sound when pressing the test button on any of ... | |
| Blank LED on Control Panel | 11/11/2007 |
| Q: A friend of mine was staying at my house and came home one night and had forgotten the disable ... A: and thanks for writing. First, when you say your friend pulled the panel from the wall, am I ... | |
| Smoke Detector | 11/10/2007 |
| Q: Our Kidde/Lifesaver green LED light is blinking, why? A: and thanks for your question. The green LED serves two functions. First, when it's on steady, it ... | |
| dsc 1616 | 11/9/2007 |
| Q: Dave, I have a new dsc 1616 installed in new ... A: and thanks for writing. Since the system never was operational, it's possible that there's an ... | |
| Beeping Smoke Detector | 11/7/2007 |
| Q: I have two Firex smoke detectors (not sure about model number, it says "FADC", but also has the ... A: To try to kill the intermittant beeping, you need to remove both the battery and AC power to all the ... | |
| alarms sys and smoke detector | 11/5/2007 |
| Q: I really hope you can help. I recently moved into my home 4 months ago and didn't renew the ... A: and thanks for writing. You're halfway there... I think. You said you disconnected the battery, but ... | |
| stopping the chirp in firex 120 720c | 11/2/2007 |
| Q: I'm still unsure about how to get to the battery. Should I pull off the connector plate with the ... A: .. Some detectors don't have a backup battery. Not my idea of a good plan, but there are some out ... | |
| 8980e | 11/1/2007 |
| Q: I'm trying to install a motion sensor to a ranger 8980e system,that is 8 yr. old. motion sensor is ... A: and thanks for writing. One thing comes to mind -- did you install the end-of-line resistor in the ... | |
| brk model 41208 fire alams | 10/31/2007 |
| Q: I need to replace my fire alarms. They go off when they want and don't work some times. There brk ... A: and thanks for writing. No, you don't have to buy the same detectors, but it's not advisable to try ... | |
| Smoke Alarm Beeps Intermittently | 10/29/2007 |
| Q: Similar problemn to another post. We have a BKR 86RACE Smoke alarm. 2 alarms interconnected, ... A: and thanks for writing. Try this quick fix. Power down the detectors by disconnecting the electric ... | |
| Kiddie Fyrnetics Ionization Smoke Alarm model 1275 | 10/27/2007 |
| Q: Last night 11:30 PM and again at 4:30 am our smoke alarms (we have 5) went off. They are obviously ... A: Hekko Janie, and thanks for writing. The detectors are probably dirty and need to be cleaned. How ... | |
| chirp - but not smoke alarm | 10/26/2007 |
| Q: have been experiencing a chirp (similar to the sound of the smoke alarm) coming from my junction box ... A: Hmmm... I was hoping to get lucky. Well, the first thing I'd do is put a new battery in your smoke ... | |
| First Alert FA260 | 10/26/2007 |
| Q: How do I turn off the Chime? Thanks A: I thing the part number you gave me is for the keypad. You need to find the model number of the ... | |
| chirp - but not smoke alarm | 10/25/2007 |
| Q: have been experiencing a chirp (similar to the sound of the smoke alarm) coming from my junction box ... A: Not much I can help with, since you've eliminated the smoke detector and alarm system as possible ... | |
| alarm going off at 2:00 am every day | 10/24/2007 |
| Q: This is a Brinks security system.We inherited with the house.We do not have Brink's service and they ... A: I can't fault Brinks for not providing service to a non-customer. If you don't want to subscribe to ... | |
| PC2550 | 10/24/2007 |
| Q: I have a PC2550 problem. I came home one day to find the alarm off and the entire system inoperable. ... A: and thanks for writing. First, I don't think the PC2550 is in production any more. I looked at a ... | |
| Napco Magnum 1008LKDL problems | 10/22/2007 |
| Q: .. Im having some problems with my Napco 1008LKDL system and Im not sure what the problem might be. ... A: Too soon to say whether you're fried. No modern alarm panel will function correctly without the ... | |
| smoke dector | 7/17/2007 |
| Q: Just moved into a rental with 3 smoke detectors. Replaced the batteries on 2, the third did not have ... A: and thanks for writing. Last year, there were reports of batteries exploding in certain smoke ... | |
| DSC PC2550 | 7/16/2007 |
| Q: ~my computer got frozen when I sent my question a while ago, so if you receive 2 similar questions, ... A: and thanks for writing. Based on what you wrote, I can't even guess what's setting off the alarm. ... | |
| DSC door handleset | 7/16/2007 |
| Q: I recently bought a house built in 1991/1992 that has a DSC Power 832, PC5010 security system. I ... A: and thanks for your question. To my knowledge, there is no connection whatsoever between Titan ... | |
| Smoke alarm chirping | 7/14/2007 |
| Q: How do I get the chirping to quit after I have replace the smoke alarm batteries. I awoke to the ... A: and thanks for writing. For each detector, disconnect the electric harness and remove the battery. ... | |
| ADT battery | 7/14/2007 |
| Q: My alarm system (Ademco VIA-30PSE, VISTA - 10SE) keypad was beeping the other day and the low ... A: and thanks for writing. There are a few things you can check before calling in a technician. ... | |
| DSC 832 PC5010 | 4/12/2007 |
| Q: I added a new battery and transformer, now whenever a senor is opened and then closed my Bell/Alarm ... A: and thanks for writing. The behavior you describe isn't normal for a system, and I wonder why you ... | |
| Door Chimes stop working | 4/9/2007 |
| Q: I have a ADT DSC 832 system. Two of my door chimes has stop working. I called ADT and they had me ... A: and thanks for your question. The "door chime" feature chimes whenever any point of protection is ... | |
| Fire Alarm - FIREX | 4/8/2007 |
| Q: we have 6 fire alarm detectors and the ones upstairs are chirping every minute or so. We have ... A: and thanks for writing. Do two things. First, ensure that if you have a carbon monoxide detector, ... | |
| Ac trouble | 4/8/2007 |
| Q: I had to remove one of my keypads on my DSC Power 832. I shut my AC power and battery before ... A: and thanks for writing. I think the AC is okay, but the system clock needs to be reset. Here's a ... | |
| battery failure in Kidde smoke & carbon monoxide detector | 4/7/2007 |
| Q: I have a 5 yr old Kidde Nighthawk combo alarm. The original battery in the backup system lasted ... A: and thanks for your question. It's hard to say from here whether you need to replace the unit. Your ... | |
| 70's style smoke alarm wiring | 4/5/2007 |
| Q: Hey Dave, My question is that I replaced the original smoke alarms that were installed back in ... A: and thanks for writing. From your description, I'm not sure what configuration you'll be looking ... | |
| Smoke Alarm Manual/Batter9 Replacement | 4/3/2007 |
| Q: My smoke alarm began chirping, so I decided to change the battery. I am having trouble removing the ... A: and thanks for writing. You should not have to pry the connector loose with a screwdriver; try ... | |
| Firex - chirping | 4/3/2007 |
| Q: Dave, I too have a "miracle" Firex. My model 120-1072c chirped twice while I had it disconnected ... A: and thanks for writing. Apparently there's a capacitor in the detector that stores enough of a ... | |
| Ademco alarm system | 4/1/2007 |
| Q: I have an Ademco alarm istalled in 1998 and had the system programmed to call my cell # when ... A: and thanks for writing. Telephone work on a phone line cannot "knock off" the programming on an ... | |
| trouble display | 3/31/2007 |
| Q: The EN1550 that was installed in our home by the previous owners but in the last two weeks the alarm ... A: and thanks for your question. Reseting the system's time will cure the problem. *6 is the user ... | |
| FIREX Smoke Alarm | 3/30/2007 |
| Q: The last three mornings around 6 a.m. two of our six smoke alarms have gone off for no apparent ... A: and thanks for writing. Ordinarily, I'd suggest cleaning the detectors to see if that cured the ... | |
| FiesX fire detector chirping | 3/29/2007 |
| Q: I have 2 Firex (Model FC1020) smoke detectors installed upstairs and downstairs since we moved in 19 ... A: and thanks for your question. Your detectors are about 10 years overdue for replacement. They are ... | |
| DSC PC2550 all Zone lights on | 3/27/2007 |
| Q: An elderly neighbor purchased his house 10+ years ago and was not given the codes for his alarm ... A: and thanks for writing. Also, kudos for helping out a neighbor. I'm assuming you have the ... | |
| First Alert FA260 alarm | 3/26/2007 |
| Q: This morning when I woke up one of the motion dectors in the system was making a chirp about every ... A: Great! The CO detector has a backup battery. The chirping means that it's near the end of it's ... | |
| First Alert FA260 alarm | 3/26/2007 |
| Q: This morning when I woke up one of the motion dectors in the system was making a chirp about every ... A: and thanks for your question. Motion detectors don't chirp, but smoke detectors and carbon monoxide ... | |
| ANOTHER question re: chirping | 3/25/2007 |
| Q: I've been reading your forum all morning and I'm stll at a loss. I have 2 hardwired Kidde model ... A: and thanks for writing. Try this: take the smoke detector down, and put it outside or in a ... | |
| hardwired fire alarm | 3/23/2007 |
| Q: We can't cook toast without opening a window and making the neighbors mad. I would like to move it ... A: and thanks for your question. There are many ways the fire alarm system may be configured in a ... | |
| Brinks alarm not working | 3/21/2007 |
| Q: We have had a Brinks alarm (basic 2 contact one door panel) for about a year. One day I realized it ... A: and thanks for writing. A system that isn't working can mean many things. Can you not set the ... | |
| Security system | 3/8/2007 |
| Q: Bob- Thanks for the information. When you talk about entering the master code do you mean the code ... A: It could be either. The panel comes with only one code -- the "Installer's Code." The installer ... | |
| Security system | 3/8/2007 |
| Q: Dave, I hope you can help me. I have a DSC PC1500/PC1550 keypad that has just started to indicate ... A: and thanks for writing. "Loss of time on system clock" means that the internal clock on your panel ... | |