AboutDave Neuweiler Expertise The design and application of burglary and fire systems for homes and businesses. Helping alarm owners understand how their system works. Helping to troubleshoot false alarm problems. Questions about monitoring issues.
Experience Over a quarter century in the industry. Experience in installation, service, and monitoring centers. Training manager for a national protective services company; director of education and training for a national trade organization for for alarm dealers.
Question I'm wondering if you can get me in the right direction as to how to get my hands on a copy of an owner's manual for our Nortron Model #AC12W smoke alarms. I can't seem to find anything on the net regarding this model. We did not inherit them with the house we bought 2 years ago and we have a chirping problem we can't seem to fix. Thanks for your time.
Answer Hello Heidi, and thanks for writing.
I too have been unable to find any information on Nortron beyond that it looks like a Canadian company.
If you did not inherit them, did you buy them? If so, I'd be interested in learning where -- as this could help focus the search.
In the absence of finding them, chirping about once a minute is indicative of batteries that need to replaced with fresh ones. If you've already gone that route and it didn't help -- punt! I'd suggest replacing them with a more common brand.
