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About Cynthia Lett
(Top Expert on this page)

Expertise
Proper manners with friends,family,colleagues,neighbors and everyone else you know.

Experience
I have been an etiquette expert teaching and consulting on the subject worldwide since 1983. I started and run the International Society of Protocol & Etiquette Professionals and am considered a leader in the field. I edited "Etiquette for Dummies" and have recently written "Lett's Talk - Everyday Etiquette Dilemmas and What to Do about Them". I taught the Business Protocol class to Master's level students at the George Washington University, Washington, DC. Chief of Protocol for MCI Telecommunications.

Organizations
International Society of Protocol & Etiquette Professionals, ASTD, PCMA, National Speakers Association

Publications
I have been quoted over 700 times in the past 5 years worldwide. Publications include Wall Street Journal, Washington Post, Washington Times, NY Times, Washington Business Journal, USA Today, Associated Press, London Times, Newsweek Japan edition, Newsweek US edition and many many more.

Education/Credentials
I am a Certified Etiquette Professional (CEP) and Certified Protocol Professional (CPP) earned by examination through ISPEP. I have a Master's degree in hospitality law and undergrad degrees in Restaurant & Hotel Management and Public Relations/Interpersonal Communications from Purdue University.

Awards and Honors
Who's Who Worldwide,Who's Who of American Women, Distinguished Darden Professor (Purdue University).

Past/Present Clients
World Bank, United Nations,US Dept. of State, US. Dept. of the Army, Pentagon, Barclays Global Investors,Accenture,AT&T,Bank of America,American Association of Clinical Pharmacies,Ritz Carlton Hotels, Hilton Hotels, Marriott Hotels,Starwood Hotels,and many more.

   

You are here:  Experts > Health/Fitness > Self-Improvement/Self-Help > Social Etiquette and Good Manners

SubjectDate AskedExpert

Dr.-Patient good manners11/21/2009Jay Remer
  Q: This may be unusual, but here it is:My chiropractor, who is younger than I, said "If I were an OLDER ...
  A: I have availed myself of the expertise of chiropractors for many years. It is no secret that as we ...
lutheran ministers11/20/2009Suzanne Zazulak Pedro
  Q: Being Catholic I am used to greeting our priests as "Father Joe" or "Father Sam". I have been asked ...
  A: As, I am Catholic also, I have done a little research for you. It depends upon several things. It ...
Seeing my Father for first time in 27 years11/19/2009Amanda Gamble
  Q: I am seeing my Father for the first time in 27 years. We will be meeting face to face in a ...
  A: Why do you need for your father to know this information? Is it a control issue? This is a ...
Christmas presents11/19/2009Suzanne Zazulak Pedro
  Q: My husband's mother passed away a few years ago. Since then, an older woman (a lonely and unplesant ...
  A: please, may I first apologize in my delay for responding to your question. Usually, I check ...
overnight guest11/19/2009Amanda Gamble
  Q: Having to fly quite some distance at quite an expense to attend my neices wedding, my sister offered ...
  A: You already know the answer. You did nothing wrong. This man is an abusive ass. I can't imagine how ...
jewish gay wedding11/19/2009Amanda Gamble
  Q: My brother is finally getting married (58 yrs old- a dynamic intellectual and awesome guy). They are ...
  A: That sounds like it is going to be a great party. My only advice is to have fun. If you have gay ...
Dating11/19/2009Cynthia Lett
  Q: My sister was asked out at work by her bosses boss and wants to know what is the polite way to ...
  A: Your sister should simply state that she keeps her personal life and her work life separate. That ...
deb ball - choosing a partner11/19/2009Suzanne Zazulak Pedro
  Q: my daughter is wanting to do her deb next year but is having trouble choosing a partner, well ...
  A: Congratulations to you, your family and daughter to make her presentation. I notice before ...
co worker bereavement11/18/2009Cynthia Lett
  Q: A co-worker's nephew passed away on Monday and our company is sending flowers. Another coworker is ...
  A: You are not obligated to contribute to anything at the office if you don't want to. When someone ...
tipping at a hotel11/18/2009William Hanson
  Q: This question is slightly off the subject of etiquette, but would appreciate an answer. I recently ...
  A: It is customary to tip all porters and bell-boys who help you during your stay. If you don't wish ...
Various Questions11/17/2009Jay Remer
  Q: I have been thinking of several etiquette dilemmas recently and was wondering if you could please ...
  A: It is indeed rude to sip whilst chewing. Try it in the mirror sometime and you'll soon see why. In ...
Protocol when referencing a judge in a speech11/17/2009Suzanne Zazulak Pedro
  Q: I will be giving an introductory speech at an event where I will be thanking supporters. One of the ...
  A: May I first congratulate you upon you being selected to deliver the honorary introduction for the ...
Surprise Birthday Party11/17/2009Cynthia Lett
  Q: I am having a surprise birthday party for my boyfriend who is turning 40. I want to send out ...
  A: While it is tacky to ask guests to pay for their food and beverage at an invited event, you are ...
Declining Play dates11/17/2009Suzanne Zazulak Pedro
  Q: My 3rd grade daughter keeps getting invited to a classmates home for a play date. They have visited ...
  A: It does give me a clearer picture of the particular dynamics of your situation. From my perspective ...
Christmas Party11/17/2009Amanda Gamble
  Q: I am hosting a Christmas party at my home with family and close friends. In addition, some of my ...
  A: I understand your anxiety,our professional lives and our work lives can't help but to become ...
child birthday11/17/2009Suzanne Zazulak Pedro
  Q: My 3 children are all born within 4 days of each other and I am planning on having one party for all ...
  A: First, may I congratulate you for being an exceptional Mom and putting on a birthday party for all ...
Declining Play dates11/17/2009Suzanne Zazulak Pedro
  Q: My 3rd grade daughter keeps getting invited to a classmates home for a play date. They have visited ...
  A: It sounds like your daughter is a social butterfly at her tender age. However, I think I might be ...
Wedding Gift for Hairdresser11/16/2009Amanda Gamble
  Q: My hairdresser is getting married around Christmas. I always give her a generous Christmas gift. ...
  A: Whatever you want to give her and can afford is what is appropriate. I cannot give you a dollar ...
thank yous for cards11/16/2009Suzanne Zazulak Pedro
  Q: I have a quick question about the proper etiquette when you receive a card. Growing up, my mother ...
  A: I must say that even though I have heard of past stories of proper etiquette requiring one to send a ...
Engagement/Wedding Invitations11/15/2009Amanda Gamble
  Q: My son and his finance announced their engagement 3 weeks ago. Now they are planning on sending out ...
  A: An announcement is merely information. You send them to people who might be interested in learning ...
Dinning out with a group11/15/2009Amanda Gamble
  Q: One evening I (age 19) happened to be out with my boyfriend (age 18) when my mother called to invite ...
  A: You did exactly the right thing in thanking the woman who actually paid the bill. If your Mom had ...
adoption11/15/2009Cynthia Lett
  Q: do you take a gift to an adoption open house. Is the gift for the parents or the child/childern?
  A: Yes, a gift is appropriate and it should be for the child. It is a welcome to their family gift and ...
Guest Dress Code for Debutant Ball11/13/2009Cynthia Lett
  Q: My husband and I have been invited to a Debutant Ball, My husband is wearing a tukedo, what is the ...
  A: It sounds as if the invitation said formal and your husband is right to wear a tuxedo. You need to ...
How to return an expensive present11/12/2009Cynthia Lett
  Q: I was recently given an expensive present by a friend/exboyfriend. It was a gift certificate for ...
  A: It is rude to give back a gift you have been given - no matter your perception of its worth. When ...
Birthday Card Etiquette11/12/2009Cynthia Lett
  Q: My husband and I sent a birthday card to his mother. She cannot see very well and relies on her ...
  A: Emery: I can imagine what your thoughts are about this situation and I believe we share them to some ...
Introduction11/11/2009Cynthia Lett
  Q: How should my boyfriend introduce me. We have been living 3 years together, are past our ...
  A: There is no official way to introduce "live in honeys" by etiquette standards. That said, you ...
high school graduation monetary gifts11/10/2009Suzanne Zazulak Pedro
  Q: I'm a disabled mother of a high school senior, so I don't get out to socialize and ask questions of ...
  A: First, may I congratulate you and your son on his success in his impending graduation from high ...
invitations to colleagues11/10/2009Cynthia Lett
  Q: I wonder if I'm being oversensitive. A new colleague (she joined 8 months ago) in our very small ...
  A: Often when people choose to invite only the "professionals" in a firm to an event of significance it ...
Senior graduation announcements for twins11/10/2009Suzanne Zazulak Pedro
  Q: I have twin daughters who are both graduating from High School this Spring 2010. Virtually ALL ...
  A: First, I must congratulate you and your daughters on their impending success graduating high school. ...
suspenders and belts11/9/2009Amanda Gamble
  Q: I am not overweight and do not need this to hold up my pants, but I like the look of wearing a belt ...
  A: I am sorry that I didn't address the question head on for you. I will do so now. This is not an ...
Informal Family Gathering11/9/2009Amanda Gamble
  Q: A relative and myself were discussing about getting our family together at our cousins restaurant. ...
  A: Don't be hard on yourself,this is much different than sending out engraved invitations and then ...
in law terror, Moving out..11/8/2009Cynthia Lett
  Q: I have been living with my future in laws for nearly two years, across the country from my home.. ...
  A: W.: I am so sorry that living with your fiance's parents has been so troubling. You are right to ...
Dinner Invites11/8/2009Cynthia Lett
  Q: My husband and I have noticed that we always do the inviting, including friends and family. We buy ...
  A: First of all, you are not doing anything wrong - you are just more savvy than your friends. Many ...
Thanksgiving invites11/8/2009Amanda Gamble
  Q: My brother was recently married and now his wife's family is a part of ours. For Thanksgiving I ...
  A: Your new sister-in-law should not have simply invited someone else to your Thanksgiving dinner. It ...
50th birthday gift - money11/7/2009Cynthia Lett
  Q: My brother in law is throwing his wife a surprise 50th birthday party at a nice restaurant which he ...
  A: What you give to your sister for her 50th birthday should be something that you think she will like ...
Protocol for Introductions11/7/2009Suzanne Zazulak Pedro
  Q: When making introductions of dignitaries at a formal event, can you share the order in which they ...
  A: Kelly, Thank you for your inquiry for protocol introductions. One of "the" cardinal rules in ...
salutations11/6/2009Cynthia Lett
  Q: I really never know, when writing a 'thank you' note (or any note) to friends and family, whether to ...
  A: The proper way to address an envelope for two people who are living together but not married is: ...
1 year old gift registry11/5/2009William Hanson
  Q: Is it appropriate to do a gift registry for a 1 year old's birthday party? Or is it only acceptable ...
  A: I think a gift registry for a one year old's birthday is slightly over the top. Whilst there is ...
40th b-day invites11/4/2009Cynthia Lett
  Q: Is it ever ok to sell tickets to a 40th b-day celebration like they do for stag parties? My friend ...
  A: I am sorry but it is never OK to ask people to pay for attending a function that they have been ...
NEW IMMIGRANT FIRST DAY AT OFFICE IN CANADA11/4/2009Jay Remer
  Q: My name is Sarah and i've just moved from Pakistan to Toronto. i got a job in downtown and will ...
  A: I know how difficult that alone was in addition to speaking of your situation. My advice is to ...

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Questions by
Active Experts:
William HansonJay RemerSuzanne Zazulak Pedro
Amanda GambleCynthia Lett 

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