Social Etiquette and Good Manners/workplace etiquette


when entering your place of work who should be the first to speak, you or your co-workers

Dear Nancy:

Thanks so much for your question.  If you speak first you will show the others that you care about them and are present.  If you wait to be spoken to you could look a bit standoffish or not wanting to bother acknowledging them.  I always greet others first with a smile and "Good Morning!  How are you?" or something similar.  

Social Etiquette and Good Manners

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Cynthia W. Lett


Proper manners with friends,family,colleagues,neighbors and everyone else you know.


I have been an etiquette expert teaching and consulting on the subject worldwide since 1983. I started and serve as the Executive Director of the International Society of Protocol & Etiquette Professionals and am considered a leader in the field of etiquette and protocol training and execution. I edited "Etiquette for Dummies" and have recently written "Lett's Talk - Everyday Etiquette Dilemmas and What to Do about Them". My book, "That's So Annoying:An Etiquette Expert on the World's Most Irritating Habits And What To Do About Them" was published in 2009 and is available wherever books are sold. I taught the Business Protocol class to Master's level students at the George Washington University, Washington, DC for seven years I served as Chief of Protocol for MCI Telecommunications for three years.

International Society of Protocol & Etiquette Professionals, ASTD, PCMA, National Speakers Association

I have been quoted over 700 times in the past 5 years worldwide. Publications include Wall Street Journal, Washington Post, Washington Times, NY Times, Washington Business Journal, USA Today, Associated Press, London Times, Newsweek Japan edition, Newsweek US edition and many many more.

I am a Certified Etiquette Professional (CEP) and Certified Protocol Professional (CPP) earned by examination through ISPEP. I have a Master's degree in hospitality law and undergrad degrees in Restaurant & Hotel Management and Public Relations/Interpersonal Communications from Purdue University.

Awards and Honors
Who's Who Worldwide,Who's Who of American Women, Distinguished Darden Professor (Purdue University).

Past/Present Clients
World Bank, United Nations,US Dept. of State, US. Dept. of the Army, Pentagon, Barclays Global Investors,Accenture,Fox News, MSNBC, CNN, The White House, Dept. of State, AT&T,Bank of America,American Association of Clinical Pharmacies,Ritz Carlton Hotels, Hilton Hotels, Marriott Hotels,Starwood Hotels,and many more.

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