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About Bern
(Top Expert on this page)

Expertise
Anything about carpet cleaning, stretching, removing, and re-installing. I can answer questions about pet stains and odors and mold problems. I can tell you how to remove Kool-aid type stains and how to know when to give up and call a pro.

Experience
I have been cleaning carpeting for 26 years.

Education/Credentials
IICRC certified in cleaning, fire and flood restoration, pet odor, dying, and odor control.

   

You are here:  Experts > Home/Garden > Housework > Stains, Mopping, Wiping, Ironing, Cleaning

Questions Answered By Expert  Bern 
In Category  Stains, Mopping, Wiping, Ironing, Cleaning

SubjectDate Asked

Bathroom Mold11/15/2009
  Q: hoping you can help me The home I've moved into has previously been done up as there was a leeking ...
  A: First of all, you can't get rid of mold. It is EVERYWHERE! You only see it when it becomes ...
leather jacket10/26/2009
  Q: I have recently bought a leather jacket that has a logo on the right upper chest side. it's about 3" ...
  A: Cleaning leather I have done but removing patches I have not. BUT, it seems to me that unless the ...
cat urine10/22/2009
  Q: Our 12 year old female cat (who was fixed years ago) urinated many times in our hallway. It is ...
  A: I always defer to women on odors as they have better olfactory glands than I do. It's just ...
porcelain tub stains and how to paint one10/12/2009
  Q: how do u get rust and scum stains out of an old porcelain tub and how would i paint it and with what ...
  A: Your local grocery, discount or hardware store should have a product that will remove those stains. ...
kerosene in carpet9/24/2009
  Q: Kerosene was spilled in my car on the carpet. Someone suggested using Ozium. What is it and where ...
  A: Ozium can be found. Just Google it. IMO the thing to do here is take the care to a detail shop and ...
waterstainsshowerglass9/10/2009
  Q: I CANT SEEM TO GET THE WATER SPOTS OFF THE SHOWER GLASS CAN U HELP ME ?IT SEEMS LIKE THE GLASS IS ...
  A: WELL, I thought I had answered this but I didn't complete all the steps so here we go again. Sorry ...
Dyeing carpet9/10/2009
  Q: I first asked this question of the Rit Dye Company: Can a carpet be dyed? The person said' "Not with ...
  A: I'm glad you asked that question. I have been dying carpet for over 25 years. To the best of my ...
Pink Mold on Laundry9/4/2009
  Q: My husband washed a load of hang dry laundry and didn't hang it up right away, so it was damp in a ...
  A: If you have washed them in bleach and the spots are still there, it's likely that they can't be ...
Newspaper Stain9/4/2009
  Q: I have put my arm onto a newspaper, black ink, the ink has transfered onto my brand new white ...
  A: I've had pretty good luck using a 50/50 mixture of ammonia and water. Be careful that you don't ...
sanitizing used bathing suit (black & white)9/3/2009
  Q: How can I make sure my bathing suit that was worn by someone else is clean and sanitized without ...
  A: What are you sanitizing it from? If the person has a communicable disease you need to ask a doctor, ...
clothing stain-chocolate9/3/2009
  Q: I have chocolate stain on a pair of slacks. How do I remove the stain?
  A: As usual try this on an inside leg or some other inconspicuous place first. I have to guess that ...
moping with orange glo9/1/2009
  Q: can i use orange glo for hardwood floors on tile flooring
  A: I don't know that it would HURT anything but what would be the point? I feel fairly certain that it ...
Mold formation in towels8/31/2009
  Q: I was wondering how long it takes for mold to develop on a wet towel and would a basket of wet ...
  A: Mold is only harmful to you if you are sensitive to it. If you ARE sensitive to it you should let ...
Stains on vinyl flooring caused by wheels on furniture8/29/2009
  Q: I have a Beaumont kitchen cart that can move on wheels that I purchased 1 year ago. While cleaning I ...
  A: You will need something that will dissolve the oil. Try WD-40 if that doesn't remove it try paint ...
yellow plastic sheeting8/18/2009
  Q: So i am a builder at heart i made myself this greenhouse out of wood and plastic sheeting about 5 ...
  A: Alissa, This is really beyond my expertise but I am answering hoping you will experiment and let ...
school bag8/2/2009
  Q: my daughter left a sandwich in her bag and it went mouldy now the bag smells of mould .how can i ...
  A: Try using a solution of 10% household bleach on a cloth. Keep in mind that any cloth that the ...
Mold and Musty Smell7/23/2009
  Q: I purchased a mobile home at the lake and it had been closed up and vacant for 7 years. I thought ...
  A: You will probably need to find a way to keep a dehumidifier running all the time. See an ...
Manganese stain7/16/2009
  Q: I just got a stain in shirt from the chemistry lab. It is a brownish stain from Manganese. I want to ...
  A: Then I go back to my original answer and say to try the things for sale to remove IRON stains or ...
Manganese stain7/15/2009
  Q: I just got a stain in shirt from the chemistry lab. It is a brownish stain from Manganese. I want to ...
  A: You've got me on this one. My well water has lots of it AND iron. Before I put a softener on it I ...
Laundry: Gray T-Shirts turning PINK!7/8/2009
  Q: my husband has a few dark t-shirts that I wash. From time to time there will be lighter spots, but ...
  A: Wow, well when I have gotten spots like that it comes from one of two causes. Liquid fabric ...
remove liquid paper from wood desk7/2/2009
  Q: How can I remove liquid paper from my wooden desk?
  A: Liquid paper comes in two forms. ONE oil based and one water based. I THINK the water based one is ...
How can I remove red stains from white walls?6/30/2009
  Q: It recently stormed and we'd left the windows open. The red curtains got soaked and stained the ...
  A: Depends a lot on if your paint is washable. Cheaper paint is not. Try using warm soapy water. ...
carpet6/29/2009
  Q: This may be an unusualMy wife would immerse her hands in melted wax (warm) to help relieve ...
  A: Dick, It's not unusual and it's easy. Use your clothes iron and terry cloth towels. Heat the iron ...
lamp oil spill on berber carpet6/23/2009
  Q: The cat knocked over a hurricane lamp that had lamp oil in it. I blotted it with numerous paper ...
  A: What I think has happened from your description is that the carpet in that area has de-laminated. ...
cleaning leather6/8/2009
  Q: Do you know of anything that will take ballpoint ink of leather? Thanks, Jo
  A: There are a couple of things I have used that work for me. FIRST try rubbing alcohol. IF that ...
remove ink from leather wallet6/3/2009
  Q: How do I remove a black line of ink from a green colored wallet
  A: Leather is a tough one. Almost any kind of chemical you use to remove the ink will likely damage ...
Lily Stamen Pollen Stain Removal5/29/2009
  Q: My bouquet of Lilies fell onto my Berber rug.The carpet now has a yellow stain where the stamen hit. ...
  A: Assuming that it really is what is commonly referred to as berber (that's not something I would ...
Musty smell in flat5/22/2009
  Q: We have recently bought a flat and noticed no musty smell when looking around. However, we now ...
  A: It's possible that what you are encountering is a smell simply from your flat being closed up in ...
Mystery carpet stain5/13/2009
  Q: There is a present and ever growing carpet stain in our livingroom, against a north facing wall on ...
  A: I could probably give you a better guess if I was looking right at it. (feel free to attach a ...
Sunscreen Stain5/13/2009
  Q: How do you get rid of those tough orange stains left on clothing? I've tried Spray & Wash, Shout, ...
  A: Let us know what is successful for you. ALSO I was wondering is it only on white clothes or all of ...
rug cleaning5/11/2009
  Q: A friend gave me a beautiful and expensive wool area rug when she moved:unfortunately it smells like ...
  A: Assuming you want to do this yourself.... go to PETCO or a similar store and get a urine ...
Sunscreen Stain5/6/2009
  Q: How do you get rid of those tough orange stains left on clothing? I've tried Spray & Wash, Shout, ...
  A: My best guess is you have a sunscreen with a "tanner" in it. That would be some kind of pigment or ...
Polyesterµsuede comfortor5/5/2009
  Q: What can I use to remove baby oil stain from light colored polyester/microsuede comfortor?
  A: Use a weak solution of something like DAWN. Something designed to cut through oils. TEST THIS in ...
auto carpet stain4/29/2009
  Q: Bern...I left a cap loose on a jug of juice in my son's GM truck. I think it was "Hawaiian Fruit ...
  A: This is one that may be better left to a professional. HOWEVER, if you feel daring and want to try, ...
laminate floor4/27/2009
  Q: I spilled red nail polish on my laminate flooring. How can I remove the stain without harming the ...
  A: Peggy: The best way to remove nail polish is with nail polish remover, HOWEVER, you must be very ...
Body wash spill on carpet4/26/2009
  Q: I just read one of your answers about the soap with the red dye being spilled onto a carpet. Will ...
  A: The key to removing this is going to be patience. Get a spray bottle with white vinegar in it and ...
removing food stains from MDF4/25/2009
  Q: I made the mistake of leaving a tuna mayo roll in a brown paper bag on my computer table. The ...
  A: SORRY, I see now that you had MDF in the subject. HERE, (Southern US) we just call that fiber ...
granite/detergent stain4/17/2009
  Q: My wife and i each left our laundry detergent sitting on our new granite counter top and it's left a ...
  A: I have always been told that stains cannot be removed from granite BUT the best way to know for ...
Stain Removal from 100% Polyester Comforter4/14/2009
  Q: I purchased a new comforter with 100% Polyester top and a polyester/cotton on the bottom. My ...
  A: Keep in mind that if water alone caused this browning then ANYTHING you do to it could make it ...
cat urinated on my mattress4/13/2009
  Q: How can I remove the stain and most importantly the odor caused by my cat peeing on my mattress?
  A: MOST of the time you will not be able to remove the stain. Well actually you may be able to remove ...
yellowing on carpet4/9/2009
  Q: I have new white carpet. I recently had a sick cat who was urinating on the carpet. After she was ...
  A: Angie: Years ago I went snow skiing for the first time. I took some money into a local outdoors ...
Cleaning Hand Towels4/7/2009
  Q: I have some Light Blue hand towels that we use in our bathroom and altho i have washed them and they ...
  A: Cheryl: I have the same kind of trouble at my house with light colors. In MY case it's due to ...
cleaning water stains on bathroom walls3/17/2009
  Q: i'm looking for a way to clean water stains off the bathroom walls. in reality, i guess they aren't ...
  A: FIRST let me apologize for taking so long. I missed your question some how. It would help to know ...
Travertine Shower - green stuff3/16/2009
  Q: I have green stuff around the bronze fixtures (hinges) which holds the glass shower door on the ...
  A: The "green stuff" is common on copper it actually forms to protect the metal. Your bronze being a ...
hard wood floors3/15/2009
  Q: Hope you might know this answer, but i heard that using white vinegar on hardwood floors is good. i ...
  A: Gina: How to care for your floors will depend on what kind of coating is on them. HOWEVER, if ...
help a vase of flowers fell over and we didn't notice3/7/2009
  Q: Wonder if you can help please. A vase of flowers tipped over and the water was not completely fresh. ...
  A: Christine: You carpet is likely fairly old. I haven't seen much wool carpeting in quite a while. ...
remove old paint on jacket2/20/2009
  Q: I painted my house couple weeks ago. I got satin paint on my jacket without knowing it. The paint ...
  A: The way to remove this SHOULD be at your figer tips. The paint can should have information on what ...
Carpet Cleaning2/9/2009
  Q: I am trying to clean my bedroom wall to wall carpet which smells mouldy. I have shampooed it and ...
  A: Eloise. If you really ARE smelling mold you need to find the source of it. It could well be under ...
Nail polish on wooden floorboards1/30/2009
  Q: Could you please advise how I can remove a spot of pale pink nail polish from varnished wooden ...
  A: To begin with you are PROBABLY not dealing with varnish. Unless is fairly old flooring you probably ...
Cleaning winter salts from hardwood floors1/18/2009
  Q: How do you clean winter salts from hardwood floors?
  A: Deidre: SALT is water soluble. WATER should remove this. HERE though is the rub. What kind of ...
cat litter box odor1/1/2009
  Q: We have 5 cats, and even with frequent litter changes we have a problem with odor from the closet ...
  A: With 5 cats all using one closet I can see no way to avoid an odor problem. Perhaps you can ...
rum and coke stain1/1/2009
  Q: I need your advice desperately about a big glass of rum and coke spilled on our sofa. I sponged with ...
  A: You have 2 problems. ONE, the stain on the surface and TWO, the stuff that soaked into the filler ...
odor in car12/31/2008
  Q: About a month ago, a strange "tuna" smell started coming through the vents when I turned the heat ...
  A: USUALLY when I encounter this odor it's coming from the carpeting. A wet carpet will sometimes give ...
Coffee stains on carpet11/13/2008
  Q: my spouse spilled a cup of coffee in the bedroom on light beige coffee. I have tried every product ...
  A: Joan: First of all I apologize for being several days answering this. I was without Internet ...
red dye transfer on microfiber couch10/23/2008
  Q: I had a older red pillow that the dye transferred onto my beige microfiber couch. The area has a ...
  A: The cleaner likely used a Haitian cotton cleaning solution. It would likely have contained hydrogen ...
bath towels mould10/18/2008
  Q: I have for some reason mould on my bath towels only! they are not old towels lucky to be six months ...
  A: There's a question mark there but no question, SO, I endeavor to answer the question I THINK you ...
Sticky carpet10/8/2008
  Q: we've had two puppies in the last 2 yr's so we've had some pee spots most got clean up.We used ...
  A: Not being able to see it OR smell it I'd have to guess that you have a couple of things going on. ...
ink9/28/2008
  Q: my puppy chewed a pen and i have ink all over my wool carpit how do i get it out
  A: This is REALLY a time when you should turn things over to a pro. Depending on the type of ink you ...
Rit Dye removal9/23/2008
  Q: How do I clean black RIT Dye stains from a light colored berber carpet?
  A: FIRST make certain that all DRY dye powder has been removed. Vacuum it as if you were trying to ...
Carpet Odor9/18/2008
  Q: I live in a pretty old house. Our carpet is very old and worn out and has an odor. One problem is ...
  A: Holly, There MUST be something under the carpeting but if part of the reason for it's existence is ...
Carpet Odor9/17/2008
  Q: I live in a pretty old house. Our carpet is very old and worn out and has an odor. One problem is ...
  A: Holly, In my experience most of the "sprinkle on" carpet odor products tend to filter down to the ...
White out on seat9/15/2008
  Q: I just recently spilled some White Out onto my BLACK office chair. The seat is just fabric. How do ...
  A: Katie: Thanks for being my first. I have used Liquid Paper Remover to remove the white correction ...

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